Hotel clerk jobs near me - 84 jobs

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleAs the Head of Deal Desk at Attentive, you will lead our end-to-end deal support function across Deal Strategy and Order Operations, ensuring our teams close business with speed, rigor, and the right commercial discipline. Reporting to the VP of Revenue Operations, you will be a critical partner to Sales Leadership, Finance, Legal, and GTM Operations, owning the operating rhythm, tools, and pricing governance that enable high-quality quoting and clean execution from quote to cash. You'll help the business win strategically, while building scalable processes that improve forecast reliability, reduce friction, and strengthen margin and compliance over time.What You'll Accomplish Deal Strategy & Commercial Governance: Lead the team that supports new business and renewals through pricing guidance, negotiation support, and approval governance-ensuring consistency, fairness, and alignment to company objectives. Commercial Architecture & Pricing Strategy: Be the chief architect of Attentive's pricing matrix, moving beyond guidelines to define the commercial trade-offs and key contract terms that drive sustainable business growth and enable us to win strategic clients. Own and evolve the pricing strategy, packaging, discounting guardrails, term strategy, and services policies, in deep partnership with Finance and Sales leadership. Quote Approval & Deal Risk Management: Build a high-trust, high-rigor approval process that balances speed with discipline-identifying risk early (margin, legal/terms, services scope, non-standard concessions) and driving clear paths to resolution. Order Operations & CPQ Excellence: Lead the team responsible for deal configuration, Salesforce/CPQ accuracy, and order processing-ensuring clean data, compliant bookings, and seamless handoffs into downstream teams. Quote-to-Cash Process Improvement: Identify bottlenecks and failure points across quoting, contracting, booking, and handoff; implement scalable workflows, SLAs, and documentation that improve cycle time and reduce rework. Cross-Functional Deal Leadership: Serve as the “hub” across Sales, CS, RevOps, Finance, Legal, Business Systems, and Implementation/Services to align on deal structure, approvals, and execution-especially for complex, strategic, or non-standard deals. Team Leadership & Development: Lead a team of ~10 across Deal Strategy and Order Operations (including 2 people managers). Define the right org structure and assess current coverage and operating mode. Build an enablement and quality bar that scales with the business. Your Expertise 6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, or a related commercial role (B2B SaaS preferred), including people management experience. Deep expertise in pricing/discounting governance, deal structuring, approvals, and negotiation support-especially across renewals and complex enterprise deals. Strong operational command of Salesforce and CPQ (e.g., Salesforce CPQ or similar): configuration, process design, data quality, and workflow automation. Exceptional cross-functional leadership skills: able to align Sales, Finance, Legal, and GTM teams through influence, crisp communication, and strong judgment. Analytical and detail-oriented: comfortable using data to identify trends (discounting, approval volume, capacity) and to drive measurable improvements. Clear, confident communicator who can translate complexity into practical guidance for reps and leaders, and can set a high bar for commercial discipline without defaulting to a bottleneck. You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $190,000 - $240,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-AR1 Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location. Be the warm welcome that kicks off a memorable guest experience. Acknowledge IHG Rewards Club members and returning guests, in person or on the phone. Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay. Handle cash and credit transactions. Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes. Stay one step ahead of guests' needs - record and act on their preferences, and handle their messages, requests, questions, and concerns. Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary. Stay safe all the time. Following our safety procedures, you'll report all incidents and wear any protective gear needed. Take pride in your appearance and place as a brand ambassador. Always know what events and activities are on the day's schedule. Jump into other ad-hoc duties when your colleagues need your help. What We Need from You - In the hotel industry we cater for our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, in occasions we may require working varying shift across a 7-day period, including weekends, evenings, and public holidays. Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to. Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories. Fluency in the local language - extra language skills would be great, but not essential. Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computers Flexibility - night, weekend and holiday shifts are all part of the job. You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential. Experience - ideally, you'll have spent at least one year in a front desk or guest service position. Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The hourly range for this job is $17.95 - $20.02. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and other benefits to employees.

Responsibilities The chance to work 100% from the comfort of your home via a personal computer Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Minimum Requirements High school diploma or equivalent. Excellent communication and organizational skills Exceptional customer service skills and able to interact in a positive and professional way. Customer service background preferred. Strong listener with the ability to empathize and problem-solve. Basic computer proficiency. A passion for fitness and health. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Department: Front Office Supervisor Title: Front Office Manager; Assistant General Manager; General Manager Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay. Responsibilities: Be flexible in regard to work schedule. Report to work on time, in proper and clean uniform, including name tag. Must have a valid drivers license and proof of insurance. Handle all duties according to hotel policies, procedures, internal rules and standards. Conform to cash handling procedures at all times. Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events. Have knowledge about room rates, packages, discounts and promotions and know how to handle each. Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel. Be able to operate hotel reservations software competently and efficiently. Perform guest registration and room assignment and accommodate special requests of all guests. Be knowledgeable about brand specific reward programs and other frequent traveler programs. Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings). Know policies and procedures of safe deposit boxes. Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times. Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist. Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines. Assist fellow associates in their jobs when able to improve daily operations of the hotel. Have knowledge about all emergency procedures and know how to act on them. Have knowledge about the city, the local area and attractions to provide the guests with all requested information. When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured. Report any unusual occurrences or requests to the manager. Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest. Use the AM, PM and night audit daily checklist to ensure smooth daily operations. Perform other duties as assigned. Must have a valid drivers license, Proof of insurance and pass as approved driver. PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my as stated above. Qualifications PHYSICAL REQUIREMENTS: Sitting rarely Walking frequent Climbing stairs occasionally Standing constantly Crouching/bending/stooping occasionally Reaching occasionally Grasping frequently Pushing/pulling occasionally Near vision constantly Far vision frequently Hearing constantly Talking constantly Smell constantly Taste constantly Lifting/carrying up to 50+lbs. NOTICE The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times. Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment. I have read and understand my job description as stated above.

The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals! As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction! Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more! Primary Responsibilities: * Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. * Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). * Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc. * Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. * Answer hotel telephones courteously and efficiently following Hyatt Place standards. * Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. * Be familiar and knowledgeable with the operation of the POS system. * Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. * Assist with set up, production, and tear down of meeting spaces for our social and business guests. * Maintain a clean, organized environment for guests by clearing tables during service. * Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations. Required Skills and Experience: * Candidates must be a minimum of 18 years of age and be available to work weekends. * High school diploma or equivalent required. * Requires strong command of the English language to include speaking, reading and writing. * Ability to learn quickly and work in fast paced position with constant guest interaction. * Must be able to multi-task. * Ability to lift, pull, and push moderate weight (minimum of 20 lbs). * Must possess basic computer skills, i.e. Word, Excel, etc. * Customer service experience is required, preferably in a hotel or related field. * Clean driving record and valid driver's license preferred Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A historic feel mixed with modern amenities awaits you at The Westin Great Southern Hotel in downtown Columbus, Ohio. Ideally situated near the German Village in a historic red brick building, our hotel offers our guests a relaxing getaway in the heart of downtown. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for its next great team member to join us on our Front Office team. We are committed to providing you with: · Highly competitive wages. · An exceptional benefit plan for eligible associates & your family members. · 401K matching program for eligible associates. · Flexible scheduling to allow you to focus on what is important to you. · Discounts with our Crescent managed properties in North America for you & your family members. Discounts at Marriott brand properties worldwide. · Free Bus Pass Here is what you will be doing each day: As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards. You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries. Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy. Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner. Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction. Does this sound like you? You have prior experience as a Front Desk Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have team spirit. Marriott brand experience a plus. Our Differences Are What Make Us Great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

The Hyatt Place Columbus/OSU is seeking enthusiastic Front Desk Agents to join our dynamic team of hospitality professionals! As a Front Desk Agent, you will create the complete guest experience for our guests by offering a larger than home experience with welcoming, helpful and exceptional service. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here and help us maintain our above average guest satisfaction! Located in Grandview Yard with free parking. We offer health benefits, 401K with up to 4% company match, PTO, Paid holiday's, dining and travel discounts, tuition reimbursement, daily pay through Tap Check, and more! Primary Responsibilities: Attends to the Gallery Host Stand, the Bakery Café, the Guest Kitchen, the e-room and the TV den, guest check in and out, hotel shuttle van, and the servicing of the meeting rooms. Assist guest with check in and check out processes (verifying registration, address and credit information, balancing bank, posting charges). Go above and beyond to provide assistance, i.e. assist with luggage, coffee, directions, wake up calls, future reservations, etc. Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities. Answer hotel telephones courteously and efficiently following Hyatt Place standards. Prepare, set up, stock, take down, clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system. Assist guests with food orders and serves food and beverage items to guests in a friendly, professional and timely manner. Uses suggestive selling techniques. Assist with set up, production, and tear down of meeting spaces for our social and business guests. Maintain a clean, organized environment for guests by clearing tables during service. Follow Hyatt Place operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations. Required Skills and Experience: Candidates must be a minimum of 18 years of age and be available to work weekends. High school diploma or equivalent required. Requires strong command of the English language to include speaking, reading and writing. Ability to learn quickly and work in fast paced position with constant guest interaction. Must be able to multi-task. Ability to lift, pull, and push moderate weight (minimum of 20 lbs). Must possess basic computer skills, i.e. Word, Excel, etc. Customer service experience is required, preferably in a hotel or related field. Clean driving record and valid driver's license preferred Hyatt Place Columbus/OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job DescriptionGuest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests • Handles confidential information, including guest records, with a high degree of integrity • Promptly and effectively deals with guest requests and complaints • Answers and routes calls as appropriate; takes guest messages with accuracy • Responsible for cash drawer contents and transactions during shift • Maintains accurate records including cash flows, registration card, reservation cards, and property walks • Assists with sales and marketing efforts as directed by the General Manager • Offers and properly handles requests for wake-up calls • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean • Ensures common area/lobby is clean • Performs laundry functions as directed • All other duties as assigned What we are looking for: 0 - 1+ year of customer service experience Passionate about hospitality and creating an exceptional guest experience. Ability to handle confidential information, including guest records, with a high degree of integrity. Ability to answer and route calls as appropriate; takes guest messages with accuracy. All other duties as assigned. High School degree or better

Salary: $14 Basic function: Providing superb customer service while maintaining the company and brand standards. Reports to: Front Desk Manager/ General Manager Shifts: Ability to work any of the 3 shifts. Following duties and responsibilities according to the company and brand standards. Guest Check-in & Check-out PMS Operations Cash Handling & Credit Card Transactions Practice of telephone techniques and etiquette. Practice of Front Office Emergency/Security Procedures Practice superior guest service at all times making sure to attend to all guest requests, inquiries and concerns immediately insuring that hotel guests are satisfied. Take reservations-Guest Rooms and Meeting Rooms Assist with Administrative Duties as assigned by Management Perform all front desk reports according to the company standards which include but not limited to: Housekeeping & discrepancy reports, over credit limit report, Arrival & due outs reports, Night Audit reports. Communicate with Housekeeping for guest requests and inquiries. Communicate with Maintenance for any technical repairs in guest rooms. Handle guest complaints and/or pass them to the right managerial channels immediately. Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily Minor Decision Making Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New Arrivals and Phone Inquiries Follow All Policies & Procedures as Outlined in the Employee Handbook. Demonstrate professional business appearance at all times. Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name tag Operate Laundry as Directed Maintain a Professional and Hospitable Attitude to all Guests, Associates & Vendors Must be able to help in any department when needed. Perform any other duties as assigned by the management. Required Skills: Fluent Verbal & Written Communication in Proper English (Spanish, if possible) Basic Math Hand Writing Computer Skills/Keyboard/Typing Skills Operate a 10 Key Calculator Hospitable, Civil Contact with the Public Ability to Work Independently, with Little to no Supervision Ability to Complete Multiple Tasks Simultaneously Night Audit/Basic Accounting Skills/Training. The above job description is in no way exhaustive and may be changed from time to time according to job requirements and market demands.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Job DescriptionOur AARTI HOSPITALITY LLC is seeking front desk agents to join our team. We are looking for team players with high energy, an upbeat personality, and outstanding customer service skills! 8 hour shifts Day or Night availability. Benefits Medical, Dental, and Vision Insurance for Full Time Staff Life Insurance for Full Time Staff 401(k) Retirement Plan Paid Time Off Employee discount Responsibilities Exceptional guest service delivery with problem resolution ability Excellent communication and phone skills Process all guest check-ins, check-outs, room assignments, and room change/guest requests Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction Account balancing & cash handling Ability to understand and uphold hotel and brand standards and expectations General office up keeping and ensuring public areas are cleaned and replenished as needed Knowledge of hotel amenities as well as surrounding area (attractions/restaurants) in order to optimally service guests needs Knowledge of Microsoft office and computer skills Capacity to stand or walk for an extended period of time. Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds Adhere to all work rules, procedures, and policies established by the company including, but not limited to, those contained in the employee handbook. Required Skills Superior customer service skills including problem solving and ability to multi-task Strong attention to detail, good follow through, and communication skills Previous hotel or customer service experience preferred Previous customer service experience preferred

Job DescriptionBenefits: Competitive salary Employee discounts Free uniforms Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds

Job DescriptionJoin the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, then we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that's all about providing unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude every day is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Evening Availability4-7:30pm M-Th For information and what's to come for our Powell Location please visit the link below: ************************************************************

Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and looking for a fun, fulfilling environment where laughter and smiles are contagious? If that sounds like you, we'd love to hear from you! About the Role We're all about creating an amazing, fun, and confident atmosphere for the kiddos we serve, and we need someone just as passionate to help make that happen. This is more than a job-it's a chance to be part of a family-like team that provides unreasonable hospitality moments for our customers. You'll be the friendly face (or voice) that parents and kids interact with, so bringing your positive, can-do attitude daily is key. What You'll Do From answering phones, helping with customer questions, handing out a lot of bandaids, or keeping our workspace organized, you'll be doing a bit of everything to keep things running smoothly. Greet and assist families with a smile Answer customer inquiries via phone, email, chat, or in-person Provide support with sign-ups and scheduling Keep our space tidy and organized Help with inventory and computer tasks Be a team player and bring that positive energy every day What We're Looking For We're after someone who's all about creating positive experiences. If you're naturally friendly, quick on your feet, and love problem-solving, this could be the perfect fit for you. No experience? No problem. We're ready to train the right person! Part-time position; morning/evening times available Entry-level, $11-$18/hr (based on experience) Position available in all locations; Brecksville, OH, Powell, OH & Tallmadge, OH If this sounds like the kind of vibe you'd thrive in, let's chat! We can't wait to meet you! Daytime Availability 9-12 M- Thursday & Saturday For information and what's to come for our Powell Location please visit the link below: ************************************************************

Job Description Job Summary: We are looking for a Guest Service Representative/Front Desk Clerk who will enthusiastically greet and welcome guests to the hotel. The representative will complete check-in and/or check-out of guests' stays per Marriott standards. The hotel front desk clerk will accommodate special requests and ensure that all guests have a great experience while staying at our hotel. PM Agent: 3pm-11pm Weekends are required Benefits for the Guest Service Representative/Hotel Front Desk Clerk: Competitive Pay Paid Time Off Employee Rate Discounts for Marriott hotels Team Work Environment Opportunities for Growth Responsibilities Greet customers promptly with a friendly and sincere welcome. Use a clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as hotel amenities and local attractions Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer Complete registration process by inputting and retrieving information from the computer system, confirming information including number of guests and room rate. Promote all marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and area's attractions Promptly answer the telephone using a clear speaking voice. Answer telephone with the hotel's scripted greeting. Input messages into the computer and retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Ensure all guest correspondences are kept confidential Close guest accounts at time of check out and inquire guest of satisfaction. In the event of dissatisfaction, contact management immediately Resolve issues such as location changes, providing additional room amenities and credit issues Record guest comments or complaints by listening and offering assistance in order to resolve any problems such as price conflicts, insufficient heating/cooling, etc. Performs miscellaneous job-related duties as assigned Requirements and Qualifications Regular attendance is essential May be required to work varying schedules and holidays Required to fully comply with the hotel's rules and regulations Any combination of education and experience equivalent to graduation from high school or any other combination of education, training, or experience that provides the required knowledge skills and abilities Requires continual standing and movement throughout front office area Periods of standing exceeding 50% of work shift are required Maintain a well-groomed and professional appearance About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About Us We love great craft beer. We want everyone to be as passionate about it as we are - and our bars are at the heart of that mission. You'll help us deliver an amazing beer and customer experience every shift so, because we expect great things from you, we give great things back. UNICORN FUND | Our BrewDog Bars now share 10% of their profits with our fantastic crew. We're setting the bar high for the hospitality industry and giving you even more reasons to do an amazing job. BEER TRAINING | We love beer and we want you to love beer too, so we'll support you through the internationally- recognized Cicerone qualifications, so you can love it almost as much as we do. We'll also pay you more per hour for each level you pass. You also get to try loads of beer…tough job right. Retirement (401k): BrewDog wants to make sure you, your family, and pups are covered long-term. Safe Harbor Matching Contributions: BrewDog matches 100% of your elected deferral, up to 6% of your compensation. STAFF DISCOUNT | 25% off in bars, 30% off online and 50% off BrewDog Merch to fill up your fridge and your wardrobe* (*don't put your hoody in the fridge though) PAID BREAKS | We know how much effort our teams put into work, so we pay your breaks to ensure you fully rest up and be at your best for the whole day. 4-WEEK SABBATICAL| After every 5 years here full time employees will receive an additional 4 weeks off to spend it doing whatever you want. AND A LOT MORE | Okay, deep breath… full time employees will receive enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and paternity leave, holiday days per year, pawternity leave, DE+I and crew forum groups and a "shifty" crew beer at the end of every shift. We're focused on making sure that we, and future generations, have a planet to brew great beer on. Our industry leading techniques help us create and deliver unique beer whilst doing our bit (and others') for the environment. About The Role BREWDOG ARE ON THE HUNT FOR A HOTEL NIGHT PORTER FOR OUR DOGHOUSE! We at BrewDog have one mission. We want to make other people as passionate about great craft beer as we are. Our hotels are at the forefront of that mission, delivering amazing beer & customer service at all times. With DogHouse, we're really excited to be recruiting for this varied role in our completely beer centric hotel! Expect beer on tap in all of our boutique rooms, mini-bars filled with the best beers on the planet & fridges in the shower for shower beers. In this role you'll be responsible for ensuring the health and safety of our guests throughout the night, as well as giving the highest levels of customer service. Duties will include, serving room service to guests, food handling to dish up our 24hr hot dog menu, working with the reception and housekeeping team to ensure the operation is running as smoothly as possible. You'll also be responsible for safely checks, and standards checks throughout the shift, as well as some light set up duties for the day ahead. In the event of an emergency, it would be your responsibility to safely evacuate the guests. You'll be working closely with the General Manager and Reception Manager of the hotel to co-ordinate the team, housekeeping operation, and ensure our guests are welcomed into a stand-out venue. About You THE BREWDOG CHARTER IT'S ALL ABOUT BEER. NO COMPRISE We make every BrewDog experience the best it can be. CREATIVITY IS OUR UNFAIR ADVANTAGE New beers. New ideas. New standards. WE DO MORE IN A DAY THAN OTHERS DO IN A WEEK You get more done when you do it together. WE LISTEN. WE LEARN No egos, just honesty and transparency. WITHOUT US WE ARE NOTHING We play to win, and we have fun while we're doing it.

Front Desk Agent Reports To: Front Office Leadership / Assistant General Manager / General Manager The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Greet and welcome guests upon arrival, ensuring a warm and positive first impression. ● Register guests into the hotel's system, verifying reservation details, address, and payment information. ● Promote and enroll guests in the hotel's loyalty program, providing recognition and benefits to members. ● Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. ● Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. ● Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. ● Answer telephone calls courteously, providing accurate information and service. ● Handle reservations with efficiency and accuracy. ● Assist guests with luggage upon arrival and departure. ● Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. ● Manage guest requests for laundry, messages, wake-up calls, mail, and faxes. ● Be aware of and prepare for incoming VIP guests. ● Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. ● Exhibit a positive and cooperative attitude as part of the team. ● Communicate effectively with coworkers and contribute to a supportive work environment. ● Handle and account for keys properly. ● Understand and adhere to emergency procedures and security policies. ● Ensure the confidentiality and protection of guest room numbers. ● Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. ● Must maintain a neat, clean, and well-groomed appearance in accordance with company standards Qualifications: Education: High School diploma or equivalent. Experience: Prior experience in a customer service role preferred. ● Strong verbal and written communication skills. ● Basic computer skills. ● Knowledge of the hotel, its services, and the surrounding area. ● Ability to stand for extended periods, up to 8 hours. ● Ability to lift up to 15 lbs on occasion. ● Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. View all jobs at this company

Job Description Job Title: Guest Service Agent Reports To: Front Office Associate FLSA Status: Non-Exempt Discover Your Future with SJB Hotels Inc.! At SJB Hotels Inc., we're more than just a company-we're a family with a passion for hospitality and a flair for fun! As the proud recipient of the OHLA Award for Management Company of the Year, we're a team where your talents can truly shine. Why do people love working with us? It's simple: we're dedicated to excellence, driven by a team of hotel industry pros who know how to make things happen. Our full-service management company, based in beautiful Athens, Ohio, is committed to delivering top-notch hospitality services while maximizing revenue and asset growth for our partners. But it's not all business-we believe in enjoying the journey! If you're looking for a place where you can grow, succeed, and have a blast doing it, SJB Hotels Inc. is the place for you! Location: Courtyard by Marriott - 84 Rooms - Minutes from the new Intel Site, Amazon, Facebook, and Google. Join Our Team as a Guest Service Agent! Are you a people person with a passion for providing outstanding service? We're looking for a friendly, detail-oriented Guest Service Agent to be the face of our hotel! If you love interacting with guests, solving problems on the spot, and ensuring everyone has a fantastic stay, then this is the perfect role for you! What You'll Be Up To: Warm Welcomes: Greet guests with a smile, assist with check-in/check-out, and provide the information they need to enjoy their stay. Problem Solver: Handle guest requests and resolve issues efficiently, keeping guests happy and comfortable. Reservation Rockstar: Manage bookings, cancellations, and changes with ease while maximizing room occupancy. Local Expert: Share your knowledge of local attractions, dining options, and special events, helping guests make the most of their stay. Safety & Security: Ensure guest safety by following all hotel protocols, including maintaining confidentiality of personal information. Behind the Scenes: Assist with daily reports, manage inventory, and keep common areas clean and welcoming. What You Bring to the Table: A genuine passion for hospitality and guest satisfaction. Great communication skills for interacting with guests and team members alike. Basic math and computer skills to manage reservations and process payments. Ability to stay calm and positive under pressure. A helpful, can-do attitude with a willingness to jump in wherever needed. Unique Perks and Lifestyle Benefits: Competitive Hourly Wage - because your hard work deserves it! Comprehensive Health Insurance - we've got you covered with medical, dental, and vision options. Employee Assistance Program (EAP) - confidential referral services when you need support. PTO That Starts from Day One - no need to wait a whole year to take a well-deserved break! Six Paid Holidays - because relaxation is essential. Hotel Discounts - enjoy perks at Marriott hotels and other partner brands. Recognition & Rewards - including performance awards and nominations for industry accolades. At SJB Hotels, we believe in being more than just a great place to stay-we want to be the heartbeat of the community. As our Guest Service Agent, you'll play a vital role in creating lasting memories for our guests and ensuring our hotel is a place they'll want to return to time and time again. If you're ready to bring your hospitality skills to life, we want to hear from you! Apply today and let's make every stay exceptional! Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate). Previous hospitality or customer service experience is a plus but not required-we're happy to train the right person! Language Skills: Ability to communicate effectively with guests, team members, and supervisors. Must be able to clearly and courteously handle guest inquiries and requests. Computer Skills: Familiarity with basic office software (e.g., Word, Excel) and hotel reservation systems is a plus but not required. Physical Demands: This job requires frequent standing, walking, and sitting. Must be able to lift or move up to 25 pounds.