Hotel concierge job description

Job DescriptionConcierge/Hotel Security Greenwich CT $20-$21/HR

Looking for Top Notch Concierge/ Security Officer at our Prestigious Hotel location!

Please apply for immediate consideration. Due to high volume of applications only qualified candidates will be contacted by our Talent Team to set up a Virtual Interview.

Wage: $20/$21 per hour

Available Shift Schedule:

Monday-Friday

11PM-5AM OVERNIGHT

Or

Sat Sun 11pm-5am

CHECK US OUT AT www.usisecurity.com

• Superb Customer Service Experience required
• Valid CT Guard Card
• High school diploma or Transcripts
• Valid driver's license (if applicable)
• Candidates must also be able to successfully pass ALL pre-employment screenings.
• Must be fully vaccinated

Our philosophy: “We service our clients best when we serve our employees first."

We offer premium wages AND excellent health benefits for full time employees. We have all shifts available.

Please reference this job posting. We are an Equal Opportunity Employer.

We service our clients best when we serve our employees first

United Security Inc. is one of the fastest growing security services companies in the USA. We work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!

Benefits include, but not limited to:

· Competitive pay

· Recognition and Reward Programs

· Training and Career Development Opportunities

· Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan for full time employees

· USI is an Equal Opportunity Employer

LIVunLtd partners with a five star hotel located in Midtown NYC and are looking to bring on a high end concierge to join our team to lead the hotel concierge services at this location. A LIVunLtd Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Concierge possesses an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtd's standards for our Concierge's are that this individual understands the value of excellence in customer service and can provide 5 star-level service to all guests at all times.
Essential Responsibilities

Welcome guests upon entrance and confirm reservations.

Arrange premium tickets to in demand shows, sporting events and concerts.

Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc.

Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.

Answer phone calls, make reservations, take and distribute messages or mail and redirect calls.

Respond to complaints and strategize to find an adequate solution.

Perform other additional duties and responsibilities specific to the location and upon the request of your manager.

Requirements

Qualified candidates must have 1-3 years of concierge experience in a four or five star hotel.

In-depth knowledge of local businesses, entertainment venues and travel options.

Great instincts and excellent communications skills.

Genuine desire to provide amazing customer service.

Ability to speak foreign language(s) is a plus.

Benefits

As a Member of the LIVunLtd Team You Can Expect:

Growth opportunities

A fun, friendly, professional working environment

Competitive compensation within industry standards

Please note for any New York City based roles: Any offer of employment is contingent on providing proof that you are fully vaccinated against COVID-19 prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our .

* Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures.
* Arrive early enough to ensure a smooth transition between shifts.
* Know the resort and its services in the most intimate of details.
* Have extensive knowledge of the Camas Club and its policies and procedures.
* Maintain four star/four diamond service standards.
* Assist guests with check in and check out on lobby kiosk.
* Ensure that guest response process is being followed through on a daily basis.
* Extensive knowledge of the surrounding community and events.
* Daily follow through with the VIP and frequent guest programs.
* Monitor activity in the business center.
* Maintain a positive and upbeat attitude at all times and in all circumstances.
* Maintain a professional appearance at all times, including a clean and pressed uniform with nametag.
* Check guest who are waiting in line in and out at concierge desk in the lobby.
* Assist Front Desk and Bellstand at peak times to ensure smooth check in and check out.
* Be knowledgeable of all emergency procedures, fire alarm operations and OSHA regulations.
* Maintain an open and positive line of communication with all departments in the casino and resort.
* Knowledgeable of the property's employee handbook.
* Be sure Concierge Desk in lobby is constantly clean and maintain a professional appearance.
* Handle any guest request efficiently and timely to the guest's satisfaction.
* Be sure to make yourself easily accessible to guests. Maintain a high level of visibility in the lobby.
* Work closely with the Casino Hosts in the delivery of service to casino VIPs.
* Ensure guest confidentiality standards are followed.

Education and Experience and Other Requirements

* High school diploma or general education degree (GED) Experience
* Minimum of two years hotel front office experience and/or one year concierge experience.
* Experience in a four star/four diamond hotel preferred.
* Payment Card Industry Training.
* Job offer contingent upon successful completion of background check and pre-employment screening

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality: Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.