Hotel desk clerk vs desk assistant

The differences between hotel desk clerks and desk assistants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel desk clerk has an average salary of $30,669, which is higher than the $27,353 average annual salary of a desk assistant.

The top three skills for a hotel desk clerk include reservations, customer service and room availability. The most important skills for a desk assistant are customer service, residential life, and phone calls.

Hotel desk clerk vs desk assistant overview

	Hotel Desk Clerk	Desk Assistant
Yearly salary	$30,669	$27,353
Hourly rate	$14.74	$13.15
Growth rate	-	-
Number of jobs	94,208	25,019
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 73%
Average age	37	37
Years of experience	-	-

Hotel desk clerk vs desk assistant salary

Hotel desk clerks and desk assistants have different pay scales, as shown below.

	Hotel Desk Clerk	Desk Assistant
Average salary	$30,669	$27,353
Salary range	Between $23,000 And $39,000	Between $12,000 And $61,000
Highest paying City	Redwood City, CA	New York, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Massachusetts General Hospital
Best paying industry	Manufacturing	-

Differences between hotel desk clerk and desk assistant education

There are a few differences between a hotel desk clerk and a desk assistant in terms of educational background:

	Hotel Desk Clerk	Desk Assistant
Most common degree	High School Diploma, 33%	Bachelor's Degree, 73%
Most common major	Business	Psychology
Most common college	-	-

Hotel desk clerk vs desk assistant demographics

Here are the differences between hotel desk clerks' and desk assistants' demographics:

	Hotel Desk Clerk	Desk Assistant
Average age	37	37
Gender ratio	Male, 27.4% Female, 72.6%	Male, 35.5% Female, 64.5%
Race ratio	Black or African American, 11.0% Unknown, 6.6% Hispanic or Latino, 20.0% Asian, 8.1% White, 52.9% American Indian and Alaska Native, 1.3%	Black or African American, 11.8% Unknown, 6.7% Hispanic or Latino, 16.6% Asian, 11.7% White, 51.9% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel desk clerk and desk assistant duties and responsibilities

Hotel desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Provide customer service to hotel guests; receive reservations for incoming guests base on room availability.
Make reservations for incoming guests base on room availability and interview incoming guests to determine room assignment.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Transmit and receive messages using telephone or switchboard.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Desk assistant example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA.
Fulfill front desk duties such as: customer service, operating cash register, scheduling reservations, answering phone calls and housekeeping
Check ids, close the weight room, put weights away, answer phones
Check in/out guests and operate hotel booking software.
Answer calls, complete paperwork, and ensure the hall run smoothly
Check in residents after midnight, and run check out of dorm equipment.

Hotel desk clerk vs desk assistant skills

Common hotel desk clerk skills

Reservations, 44%
Customer Service, 8%
Room Availability, 7%
Computer System, 6%
Data Entry, 6%
Registration Cards, 5%

Common desk assistant skills

Customer Service, 22%
Residential Life, 18%
Phone Calls, 16%
Front Desk Coverage, 8%
Administrative Tasks, 7%
Emergency Situations, 4%