Hotel desk clerk vs front desk attendant

The differences between hotel desk clerks and front desk attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel desk clerk has an average salary of $30,669, which is higher than the $26,874 average annual salary of a front desk attendant.

The top three skills for a hotel desk clerk include reservations, customer service and room availability. The most important skills for a front desk attendant are reservations, customer service, and cleanliness.

Hotel desk clerk vs front desk attendant overview

	Hotel Desk Clerk	Front Desk Attendant
Yearly salary	$30,669	$26,874
Hourly rate	$14.74	$12.92
Growth rate	-	-
Number of jobs	94,208	107,058
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 54%
Average age	37	37
Years of experience	-	-

Hotel desk clerk vs front desk attendant salary

Hotel desk clerks and front desk attendants have different pay scales, as shown below.

	Hotel Desk Clerk	Front Desk Attendant
Average salary	$30,669	$26,874
Salary range	Between $23,000 And $39,000	Between $20,000 And $35,000
Highest paying City	Redwood City, CA	Anaheim, CA
Highest paying state	New York	California
Best paying company	Grand Hotel	Lone Star Circle of Care
Best paying industry	Manufacturing	Education

Differences between hotel desk clerk and front desk attendant education

There are a few differences between a hotel desk clerk and a front desk attendant in terms of educational background:

	Hotel Desk Clerk	Front Desk Attendant
Most common degree	High School Diploma, 33%	Bachelor's Degree, 54%
Most common major	Business	Business
Most common college	-	-

Hotel desk clerk vs front desk attendant demographics

Here are the differences between hotel desk clerks' and front desk attendants' demographics:

	Hotel Desk Clerk	Front Desk Attendant
Average age	37	37
Gender ratio	Male, 27.4% Female, 72.6%	Male, 35.1% Female, 64.9%
Race ratio	Black or African American, 11.0% Unknown, 6.6% Hispanic or Latino, 20.0% Asian, 8.1% White, 52.9% American Indian and Alaska Native, 1.3%	Black or African American, 9.7% Unknown, 6.6% Hispanic or Latino, 17.6% Asian, 9.5% White, 55.3% American Indian and Alaska Native, 1.3%
LGBT Percentage	13%	13%

Differences between hotel desk clerk and front desk attendant duties and responsibilities

Hotel desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Provide customer service to hotel guests; receive reservations for incoming guests base on room availability.
Make reservations for incoming guests base on room availability and interview incoming guests to determine room assignment.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Transmit and receive messages using telephone or switchboard.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk attendant example responsibilities.

Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Perform extensive customer service, including communicating with members, scheduling reservations, and fielding complaints.
Count and identify clothing to charge correctly on POS system, rack clothing in order on conveyor belt.
Serve guests in a timely and professional manner, handle money/make change, and work with a POS system.
Monitor cleanliness and organization of yoga studio and lobby areas.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits

Hotel desk clerk vs front desk attendant skills

Common hotel desk clerk skills

Reservations, 44%
Customer Service, 8%
Room Availability, 7%
Computer System, 6%
Data Entry, 6%
Registration Cards, 5%

Common front desk attendant skills

Reservations, 17%
Customer Service, 10%
Cleanliness, 10%
Phone Calls, 9%
Work Ethic, 8%
Guest Satisfaction, 5%

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Office and Administrative Industry
Hotel Desk Clerk
Hotel Desk Clerk vs Front Desk Attendant

Updated January 8, 2025

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