Hotel desk clerk vs front desk representative

The differences between hotel desk clerks and front desk representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel desk clerk has an average salary of $30,669, which is higher than the $29,224 average annual salary of a front desk representative.

The top three skills for a hotel desk clerk include reservations, customer service and room availability. The most important skills for a front desk representative are reservations, customer service, and excellent guest.

Hotel desk clerk vs front desk representative overview

	Hotel Desk Clerk	Front Desk Representative
Yearly salary	$30,669	$29,224
Hourly rate	$14.74	$14.05
Growth rate	-	-
Number of jobs	94,208	140,332
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 38%
Average age	37	37
Years of experience	-	-

Hotel desk clerk vs front desk representative salary

Hotel desk clerks and front desk representatives have different pay scales, as shown below.

	Hotel Desk Clerk	Front Desk Representative
Average salary	$30,669	$29,224
Salary range	Between $23,000 And $39,000	Between $22,000 And $37,000
Highest paying City	Redwood City, CA	Southampton, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Eye Consultants of Atlanta
Best paying industry	Manufacturing	Retail

Differences between hotel desk clerk and front desk representative education

There are a few differences between a hotel desk clerk and a front desk representative in terms of educational background:

	Hotel Desk Clerk	Front Desk Representative
Most common degree	High School Diploma, 33%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Hotel desk clerk vs front desk representative demographics

Here are the differences between hotel desk clerks' and front desk representatives' demographics:

	Hotel Desk Clerk	Front Desk Representative
Average age	37	37
Gender ratio	Male, 27.4% Female, 72.6%	Male, 27.2% Female, 72.8%
Race ratio	Black or African American, 11.0% Unknown, 6.6% Hispanic or Latino, 20.0% Asian, 8.1% White, 52.9% American Indian and Alaska Native, 1.3%	Black or African American, 10.0% Unknown, 6.6% Hispanic or Latino, 21.2% Asian, 10.0% White, 50.7% American Indian and Alaska Native, 1.4%
LGBT Percentage	13%	13%

Differences between hotel desk clerk and front desk representative duties and responsibilities

Hotel desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Provide customer service to hotel guests; receive reservations for incoming guests base on room availability.
Make reservations for incoming guests base on room availability and interview incoming guests to determine room assignment.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Transmit and receive messages using telephone or switchboard.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk representative example responsibilities.

Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
Control all guestroom allocations, ensuring that reservations are accurately record and monitor to ensure optimum occupancy and revenue is achieved.
Enter new and existing student information into MindBody.
Assist customers with setting up classes through MINDBODY.
Provide problem resolution services for guests and act as a professional representative for Simon while following myriad corporate policies and procedures.

Hotel desk clerk vs front desk representative skills

Common hotel desk clerk skills

Reservations, 44%
Customer Service, 8%
Room Availability, 7%
Computer System, 6%
Data Entry, 6%
Registration Cards, 5%

Common front desk representative skills

Reservations, 25%
Customer Service, 10%
Excellent Guest, 7%
Computer System, 5%
Patients, 5%
Cash Handling, 5%

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Hotel Desk Clerk
Hotel Desk Clerk vs Front Desk Representative

Updated January 8, 2025

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