Hotel director jobs in Abington, PA

Job Description Director of Sales - Full-Service Hotel Woodbridge, NJ Salary Up to $105,000 Ready to lead sales for a full-service hotel where your voice is heard, your ideas matter, and your results are celebrated? We're searching for a driven, strategic, and relationship-focused Director of Sales to take ownership of the sales function and elevate our hotel to the next level. If you're looking for a leadership role where you can make a real impact-not just maintain the status quo-this is your opportunity. Why You'll Want This Job This is your chance to step into a dynamic, visible role with the freedom to build strategy, reshape market presence, and grow business in one of New Jersey's strongest commercial corridors. You'll be leading the sales engine of a full-service hotel backed by a supportive ownership group that invests in its people and empowers leaders to create results. Here, you're not just filling rooms-you're building a business. What You'll Lead & Accomplish Champion the hotel's sales vision-motivating and developing a team that consistently hits and exceeds goals. Build and execute smart, creative strategies to grow corporate, group, and local business across all key market segments. Cultivate genuine, long-term relationships with corporate clients, travel planners, associations, and community partners. Collaborate with the GM and department leaders to ensure flawless event execution and exceptional client satisfaction. Reengage former group clients, identify new revenue streams, and accelerate rebooking opportunities. Oversee contracts, proposals, forecasting, and sales planning with precision and confidence. Increase the hotel's visibility by representing us at local chamber events, CVB functions, networking groups, and community partnerships. Leverage market insights, STR data, and competitive trends to guide smart, profitable decisions. What Makes You a Great Fit 5+ years of progressive hotel sales experience, ideally within a full-service or branded environment. A hands-on leader who knows how to motivate a team, build relationships, and close business. Strong background in revenue strategy, budgeting, and sales planning. A proactive, solutions-oriented mindset-someone who sees opportunity where others see obstacles. Excellent communication, presentation, and negotiation skills. Bachelor's degree in hospitality or related field preferred. Comfortable with hotel sales, CRM, and forecasting platforms. What You'll Love About Working Here Competitive salary up to $105,000 Health, dental, and vision insurance 401(k) Paid time off Hotel & travel discounts Referral bonus program Supportive ownership and leadership team that values fresh ideas and invests in success A chance to truly own the sales strategy and leave your mark Your Next Step Starts Here If you're ready to lead with energy, strategy, and heart-and want a hotel that will champion your growth-apply today. Become the driving force that elevates our market presence, grows our revenue, and shapes the future of our Woodbridge hotel.

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities + Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. + Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). + Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. + Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. + Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. + Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Qualifications Education/Formal Training More than two years of post high school education. Experience Two to three full years of full employment in a related position with this company or other organization(s). Knowledge/Skills + Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. + Supervision/management communication skills are required. + Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. + Ability to make occasional decisions which are generally guided by established policy and procedures. + Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. + Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. + Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. + Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. + Must have knowledge of chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. + Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. + Mobility -95% of shift covering all areas of outlets supervising. + Continuous standing to assist at hostess station -minimal stationary standing. + Climbing stairs -varies by location. + No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits The Perks: Fully Loaded + Medical, Dental, & Vision Insurance + 401(k) with 100% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts ID: _2025-29663_ Position Type: _Regular Full-Time_ Property : _Renaissance Pittsburgh_ Outlet: _Hotel_ Category: _Restaurant Operations_ _Address_ : _107 6th St_ _City_ : _Pittsburgh_ _State_ : _Pennsylvania_ EOE Protected Veterans/Disability

Opportunity: Hotel Manager Become a key leader at The Westin Philadelphia as Hotel Manager, where you will champion service excellence and operational performance. You will oversee hotel operations, support team development, drive guest satisfaction, and ensure alignment with Marriott brand standards. This role is ideal for a motivated and proven hospitality leader with a passion for creating memorable guest experiences and achieving results at a highly regarded property in downtown Philadelphia. Your Growth Path General Manager - Area General Manager -Regional Director of Operations Your Focus * Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. * Oversee hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests. * Assist the GM in preparation of forecasts and reports and assist in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. * Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. * Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. * Oversee the property accounting functions including but not limited to accounts payable and receivable, house bank audits, petty cash, and tax. * Coordinate with the corporate accounting department to oversee payroll functions. * Oversee and ensure internal audit standards are met. * Interact with the sales staff to discuss and implement sales strategies to continually improve occupancy levels and revenues. * Monitor and maintain the front office systems and equipment to ensure optimum performance. * Serve on the hotel's safety committee. * Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. * Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. * Perform other duties as requested by management. Your Background and Skills * Associate or Bachelor's degree preferred. * Intermediate knowledge of overall hotel operations. HHM Hotels Benefits and Perks * Medical, Dental and Vision Health Insurance * Paid Time Off * 401k Company Match * Free Basic Life Insurance * Travel Discounts * Commuter Transit and Commuter Parking Benefits * Quarterly Bonuses and Incentives * Employee Assistance and Wellness Program * Educational/Professional Development * Technology Reimbursements Work Environment and Context * Work schedule varies and may include working on holidays, weekends and alternate shifts. * Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

Additional Information Relocation Assistance Available! Job Number 25197105 Job Category Rooms & Guest Services Operations Location Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States, 19107VIEW ON MAP (***************************************************************************************************************************************************************** Schedule Full Time Located Remotely? N Position Type Management Pay Range: $112,000-$149,000 annually Bonus Eligible: Y JOB SUMMARY Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Front Desk, Guest Services, and Security Teams * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. * Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. * Ensures recognition of employees is taking place across areas of responsibility. * Communicates performance expectations in accordance with job descriptions for each position and monitors progress. * Celebrates successes and publicly recognizes the contributions of team members. Managing Guest Services and Front Desk Teams * Achieves and exceeds goals including performance goals, budget goals, team goals, etc. * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish work. * Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. * Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. * Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge. * Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. * Understands the impact of Front Office operations on the Rooms area and overall property financial goals. * Manages department controllable expenses to achieve or exceed budgeted goals. * Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas. * Handle guest complaints and verify that all guest issues are resolved. Managing Security Team * Protects property and provides a safe environment for guests and staff. * Oversees all on-duty security personnel, including dispatcher. * Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities. * Complies information and files written security reports. Managing Projects and Policies * Verifies compliance with all Front Office policies, standards and procedures. * Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. * Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations. * Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. * Strives to improve service performance. * Empowers employees to provide excellent customer service. * Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience. * Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. * Responds to and handles guest problems and complaints. * Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Establishes challenging, realistic and obtainable goals to guide operation and performance. * Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns. * Verifies employees are treated fairly and equitably. * Manages employee progressive discipline procedures for Front Office Staff. * Administers the performance appraisal process for direct report managers. * Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. * Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Qualifications Education/Formal Training More than two years of post high school education. Experience Two to three full years of full employment in a related position with this company or other organization(s). Knowledge/Skills Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. Mobility -95% of shift covering all areas of outlets supervising. Continuous standing to assist at hostess station -minimal stationary standing. Climbing stairs -varies by location. No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits The Perks: Fully Loaded Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match Paid Vacation and Sick Time Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: * Competitive salary and flexible benefit plans * Opportunity for commissions * Employee rates at Luxe Accor properties in North and Central America * Learning programs through our Academies * Opportunity to develop your talent and grow within our property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives Job Description What You Will Be Doing: * Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary) * Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists * Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America. * Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan * Provide coaching; leadership development; and goal setting with hotel department heads * Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein * Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved * Play a lead role in yield management for Rooms, Food & Beverage and Spa * Be a key player in redevelopment and capital projects from an operations viewpoint * Ensure the implementation and delivery of all Fairmont Standards * Handle all guest concerns and ensure effective follow up thereof * Assist in Labor Management and the maintenance of productivity levels * Follow up on all guest comments, responding to any guest complaints or requests * Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.) * Provide active leadership role in the culture of Health and Safety and accident prevention * Act as hotel champion and culture leader in hotel committees * Oversee services rendered to The Residences (condo board association). * Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team * Play a key role and lead change management for Rooms and Food & Beverage initiatives * Assume the responsibilities of the General Manager in his/her absence Qualifications Your Skills and Qualifications: * Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience * Clear knowledge of budget planning & execution * Post secondary diploma/degree in hospitality an asset * Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results * Exceptional interpersonal and guest relations skills * Proven team-leader with outstanding motivational skills and coaching ability * Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions * Comfortable working evenings, weekends, holidays and various schedules Additional Information Physical Aspects of Position (include but are not limited to): * Constant walking and standing during shift * May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Front Desk, Guest Services, and Security Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Managing Guest Services and Front Desk Teams • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. • Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas. • Handle guest complaints and verify that all guest issues are resolved. Managing Security Team • Protects property and provides a safe environment for guests and staff. • Oversees all on-duty security personnel, including dispatcher. • Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities. • Complies information and files written security reports. Managing Projects and Policies • Verifies compliance with all Front Office policies, standards and procedures. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: Competitive salary and flexible benefit plans Opportunity for commissions Employee rates at Luxe Accor properties in North and Central America Learning programs through our Academies Opportunity to develop your talent and grow within our property and across the world! Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives Job Description What You Will Be Doing: Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary) Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America. Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan Provide coaching; leadership development; and goal setting with hotel department heads Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved Play a lead role in yield management for Rooms, Food & Beverage and Spa Be a key player in redevelopment and capital projects from an operations viewpoint Ensure the implementation and delivery of all Fairmont Standards Handle all guest concerns and ensure effective follow up thereof Assist in Labor Management and the maintenance of productivity levels Follow up on all guest comments, responding to any guest complaints or requests Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.) Provide active leadership role in the culture of Health and Safety and accident prevention Act as hotel champion and culture leader in hotel committees Oversee services rendered to The Residences (condo board association). Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team Play a key role and lead change management for Rooms and Food & Beverage initiatives Assume the responsibilities of the General Manager in his/her absence Qualifications Your Skills and Qualifications: Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience Clear knowledge of budget planning & execution Post secondary diploma/degree in hospitality an asset Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results Exceptional interpersonal and guest relations skills Proven team-leader with outstanding motivational skills and coaching ability Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions Comfortable working evenings, weekends, holidays and various schedules Additional Information Physical Aspects of Position (include but are not limited to): Constant walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Health insurance Help or transport service Opportunity for advancement Paid time off Signing bonus Training & development Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities Are you a passionate hospitality leader ready to elevate your career with a company on the rise? Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart. If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase. What We Offer: Competitive base salary + bonus opportunities Relocation assistance Medical allowance & generous PTO Flexible scheduling Employee discounts at our hotels A deeply supportive, entrepreneurial company culture that rewards innovation and leadership What Youll Do: Guest Experience & Brand Standards Set the tone for service excellence and exceed guest satisfaction goals Be highly visible and accessible to guests, handling feedback proactively Ensure the property consistently reflects brand standards and cleanliness Leadership & Team Development Inspire and lead a diverse team with confidence, positivity, and clarity Foster a culture of accountability, respect, and collaboration Lead performance reviews, team training, and professional development initiatives Operational Excellence Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable Ensure safety, cleanliness, and a seamless guest experience across all areas Use data and audits to track guest feedback, cleanliness, and performance trends Financial Management Achieve revenue goals while managing costs effectively Utilize tools like yield management and forecasting to drive profitability Oversee financial reporting, payroll, inventory, and expense control Mentor department leads on budgeting and financial acumen Compliance & Administration Ensure compliance with all HR, legal, and brand standards Maintain all local/state/federal licenses and safety certifications Champion diversity, equity, and inclusion in hiring and culture What We're Looking For: 2+ years of hotel General Manager or Assistant GM experience (required) Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.) Proven leadership and people management skills Financial and operational savvy Willingness to relocate to one of our high-priority markets Schedule: Full-time, flexible hours Day & evening shifts Weekends and holidays as needed About Chase Hotel Group: At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth. Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.

Job Title: Hotel Maintenance Technician Job Type: Full-Time About Us: Best Western Plus Secaucus is a hotel dedicated to providing exceptional guest experiences in a comfortable and welcoming environment. We are looking for a motivated and skilled Hotel Maintenance Technician to join our team and ensure our facilities are always in top condition. Job Overview: The Hotel Maintenance Technician will be responsible for maintaining the hotel's infrastructure and equipment, ensuring all systems function properly and efficiently. This role involves performing preventive maintenance, troubleshooting issues, completing repairs, and assisting with renovations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to guest satisfaction. Key Responsibilities: * Conduct routine inspections of the hotel facilities, including guest rooms, public areas, and mechanical systems. * Perform repairs and maintenance on various systems, including electrical, plumbing, heating, ventilation, air conditioning (HVAC), and appliances. * Troubleshoot and resolve maintenance issues reported by staff and guests in a timely manner. * Ensure compliance with safety standards and regulations, including hotel and local building codes. * Complete work orders efficiently and maintain accurate records of tasks performed. * Assist in the renovation and improvement projects as needed. * Maintain tools and equipment in safe and working order. * Respond to emergencies promptly and efficiently to minimize disruption to guests and staff. * Collaborate with other hotel departments to address maintenance concerns and improve overall guest experience. * Provide excellent customer service to guests and staff regarding maintenance inquiries and issues. Qualifications: * High school diploma or equivalent; additional technical training or certification in maintenance or related field is preferred. * Previous experience in hotel maintenance or a similar role, with knowledge of general maintenance practices. * Proficiency in electrical, plumbing, and HVAC systems. * Strong problem-solving skills and the ability to work independently. * Excellent communication and interpersonal skills. * Ability to manage multiple tasks and prioritize effectively. * Must be available to work flexible hours, including evenings, weekends, and holidays as needed. * Physical ability to lift heavy objects, stand for long periods, and perform various maintenance tasks. Benefits: * Competitive salary and benefits package. * Employee discounts on hotel stays and services. * Friendly and dynamic work environment. How to Apply: If you have the skills and passion for hospitality and maintenance, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications to [insert application email or link]. Best Western Plus Secaucus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Operations Manager will directly work with the General Manager to ensure that all hotel operations are performed professionally and adhere to the brand and company standards. Be a strong leader who drives team members to create amazing experiences that make a difference for our valued guests. Ensure staff receives proper training for each position, including safety training and standard operating procedures. Interacts with team members, guests, handling guest complaints and overseeing service recovery procedures. Maximize financial returns, driving development of people, creating and maintaining a memorable guest experience, executing brand standards and building awareness of hotel and brand in the local community. QUALIFICATIONS: Previous hotel supervisory experience. Understands cost controls and some budgetary knowledge. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures of Shaner and/or franchise. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. Responsible for responding and handling guest related issues pertaining to the department. Ensures communication with above-property leadership, General Manager, all other Department Managers, Supervisors and Staff. Assists in managing all aspects of employee performance to ensure productivity and a quality work environment. Other duties as assigned. Responsibilities The Task Force Operations Manager will be responsible for the successful operation and administration of all departments in the hotel. The ideal candidate will have a combination of education, and training/experience that provides the required skills such as hiring and processing staff, writing schedules, assisting with payroll/accounting, handling employee relations and maintaining proper security of all cash funds. A minimum of two years' experience and a college degree, or equivalent, is preferred. This position requires the ability to assist in the balancing of departments while focusing on providing an exceptional experience to every guest and maximizing profitability at the same time. We are seeking an energetic, service-oriented leader who can effectively direct, train, coach, motivate, engage, and provide feedback to the staff, supervisors and managers on a daily basis in accordance with the standards of Shaner Hotels and the franchise (if applicable.) This position will require travel to certain hotel locations where needed, potentially for extended periods of time. Qualifications College Degree preferred. Minimum of two years of experience in a similar position. Knowledge of front desk/accounting/Human Resources procedures and protocol. Exceptional communication skills. Bilingual English/Spanish preferred. Ability to manage multiple priorities in a fast-paced environment.

Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking an Operations Manager to lead and support the operations of our parking sites. The Operations Manager is a managerial position that supports the operations in one or more assigned locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Premier records Ensure Metropolis standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location What we're looking for High School Diploma or GED required Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines Must have the ability to work onsite with a flexible schedule, including availability for evenings, weekends, and holidays, to support a 24/7 operational environment While not required, these are a plus Some college coursework is preferred Prior business experience that allows you to quickly hit the ground running and add immediate value to our operations Familiarity with scheduling and payroll systems When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows # IL-DL1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Hotel Director of Sales AC Hotel by Marriott - Bridgewater, NJ Located within a premier Corporate Park surrounded by Fortune 500 companies Join the #1 AC Hotel in the United States and become part of a team that sets the standard for exceptional hospitality. Our property is also home to The Bradford Rooftop , consistently ranked among the best rooftop venues in New Jersey. This is your opportunity to lead sales for one of the region's most exciting and successful hotel destinations. Position Overview We are seeking a dynamic and strategic Director of Sales to drive revenue growth, cultivate key business relationships, leads a team of two sales professionals, including a Sales Manager and Events Coordinator, with expertise in catering and banquets, managing a full calendar of meetings and events throughout the year. The ideal candidate is a polished hospitality professional with strong leadership instincts, a proactive sales mindset, and a passion for delivering extraordinary guest experiences. Key Responsibilities Develop and execute comprehensive sales and marketing strategies to maximize revenue, market share, and profitability. Lead client outreach, build partnerships, and secure new and repeat business. Present yourself as a confident, professional, and engaging leader who sets the tone for excellence. Support annual sales and marketing planning to achieve accurate forecasting and operational targets. Collaborate with senior leadership on initiatives that strengthen the hotel's competitive position. Uphold all Marriott brand standards, hallmarks, and compliance requirements. Build meaningful connections with guests by being attentive, adaptable, and solution-oriented. Engage with guests to solicit feedback and continuously enhance the guest experience. Oversee sales operations across multiple hotel properties, including SMERF market bookings. Mentor and support each sales team member to ensure strong processes, accountability, and consistent administrative excellence. Benefits Strong advancement opportunities - we believe in promoting from within Competitive salary packages Health benefits within 30 days: Cigna Medical, Dental & Vision Life Insurance with supplemental options 401(k) eligibility after just 90 days Paid Vacation & Sick Time Ongoing training and professional development Tuition reimbursement Flexible scheduling Teammate Assistance Fund Stable, growing company with a vibrant, energetic culture Direct Deposit/Pay Card options …All part of the amazing Briad Hotels culture! Keys to Success Experience with Delphi and Salesforce is a strong plus Additional hotel operations experience is a plus Excellent organizational, communication, and administrative skills Knowledge of the local market is beneficial Brand experience preferred, but not required Proven ability to prospect, deepen relationships, and optimize account performance Proficiency in MS Word, Excel, Outlook is required Professional appearance and demeanor About Us The Briad Group is one of the fastest-growing hospitality companies in the region. Our portfolio includes Wendy's restaurants, Marriott and Hilton hotels, innovative rooftop lounges, and lifestyle shopping centers. Our mission: Create positive, lifelong emotional connections with our teammates and guests. We believe success starts with exceptional leadership and we invest heavily in developing the industry's most talented hospitality professionals. We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Job Description Responsible for managing hotel guest and resident communications, as well as monitoring the property's fire alarm system and performing emergency response protocols. This dual role requires meticulous attention to detail, strong leadership, exceptional organizational skills, and the ability to effectively communicate with guests and various departments to ensure smooth guest operations. This position plays a crucial role in promoting guest satisfaction through answering guest inquiries and having extensive knowledge of our hotel operating departments, including the property's hotel reservation and fire alarm system. Organizational Relationships Reports to: Front Desk Manager/Director of Front Desk Supervises: NA Qualifications and Skills Must be 18 years of age or older Excellent written and verbal communication to interact with clients, vendors, staff, and guests Must be able to speak, read, write and communicate in English to adequately perform the duties of the job Excellent problem-solving abilities and attention to detail Capacity to identify and resolve issues promptly and efficiently Ability to work in a fast-paced environment and handle multiple tasks Proficient in using computer systems and hotel management software Work varying schedules that include evenings, weekends, holidays and extended hours as business dictates. Education and Experience High School diploma/GED or equivalent education Hospitality training preferred Previous experience in customer service role, specifically hospitality or hotel setting Proficient computer skills including but not limited to Microsoft Word, Power Point, Excel and Outlook and other required systems. Duties and Responsibilities Fire Command Emergency Response: · Monitors the Fire Command Center, including the Fire Alarm & Suppression System, and acts as a primary point of contact in the event of a fire alarm or emergency · Reposts any Fire Command Center irregularities or malfunctions · Coordinate with the local fire department, emergency services, and internal hotel staff during emergencies. · Implement emergency procedures, including evacuation protocols and lockdowns · Maintains accurate records of all incidents, systems checks, and maintenance activities · Prepare incident reports and provide recommendations for improving safety protocols. Guest & Resident Communications: · Answers hotel guest and resident inquiries · Communicates effectively regarding room availability, upgrades, general billing inquiries, and other special requests · Coordinates with the Front Desk, Housekeeping, Security and other departments as needed to address guest and resident needs Hotel Reservation Management: · Understand and access the reservation system to ensure accurate reservations, modifications and cancellations Training & Development: · When needed, train and mentor new team members on Fire Command & Safety procedures, hotel reservation procedures, and customer service standards Compliance: · Ensure compliance with Fire Command and Hotel Policies, Procedures, and industry regulations Other: · Completes training and other duties as assigned. Showboat Core Values Demonstrates Showboats core values in the performance of position responsibilities: 1) Friendly Focused - we are committed to creating a fun environment that embraces families and children of all ages. 2) Kindness Focused - we demonstrate kindness in everything we do, seeking to uplift and support all of those around us. 3) Team Spirit - we foster a respectful workplace where team members work together to exceed our guest's expectations. 4) Hearts that Serve - we are driven by a passion to bring joy and happiness to the guests that we serve. 5) Take Ownership - we take full responsibility for our actions and the resulting outcomes, embracing personal accountability. Essential Functions The ability to attend work predictably and regularly and to be punctual. The ability to work varying schedules including evenings, weekends, holidays, and extended hours as business operations dictates The ability to read and understand documents, drawings, and instructions (whether presented in written, oral, diagram or schedule form). The ability to work with mathematical concepts and to apply concepts to practical situations. The ability to work cooperatively with others. The ability to deal politely and professionally with customers and coworkers. The ability to perform several tasks at once. The ability to follow directions or instruction. The ability to use a computer to communicate, create, and access information. The ability to lift and move 25 pounds. The ability to sit/stand/bend/stretch, etc. The ability to use hands to finger, handle, or feel and reach with the hands and arms Physical Demands Constantly - occupation requires this activity more than 66% of the time (5.5+ hours/day) Frequently - occupation requires this activity from 33% to 66% of the time (2.5 - 5.5 hours/day) Occasionally - occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day) Not Applicable - activity is not applicable to this occupation. Physical Demands Stand Constantly X Frequently Occasionally Not Applicable Walk Constantly X Frequently Occasionally Not Applicable Sit Constantly Frequently X Occasionally Not Applicable Handling/Fingering X Constantly Frequently Occasionally Not Applicable Reach Outward X Constantly Frequently Occasionally Not Applicable Reach Above Shoulder Constantly Frequently X Occasionally Not Applicable Climb Constantly Frequently Occasionally X Not Applicable Crawl Constantly Frequently Occasionally X Not Applicable Squat or Kneel Constantly Frequently Occasionally X Not Applicable Bend Constantly Frequently Occasionally X Not Applicable Lift/Carry 10 lbs. or less Constantly X Frequently Occasionally Not Applicable 11 to 20 lbs. Constantly X Frequently Occasionally Not Applicable 21 to 50 lbs. Constantly Frequently X Occasionally Not Applicable 51 to 100 lbs. Constantly Frequently Occasionally X Not Applicable Over 100 lbs. Constantly Frequently Occasionally X Not Applicable Push/Pull 12 lbs. or less Constantly X Frequently Occasionally Not Applicable 13 to 25 lbs. Constantly X Frequently Occasionally Not Applicable 26 to 40 lbs. Constantly X Frequently Occasionally Not Applicable 41 to 100 lbs. Constantly Frequently X Occasionally Not Applicable Environmental Factors Extreme Cold (non-weather) Constantly X Frequently Occasionally Not Applicable Extreme Heat (non-weather) Constantly X Frequently Occasionally Not Applicable Loud Noise Level Constantly X Frequently Occasionally Not Applicable Other Ability to Read X Constantly Frequently Occasionally Not Applicable Ability to Speak English X Constantly Frequently Occasionally Not Applicable Ability to Understand Verbal Directions

Job DescriptionDescription:Hotel Maintenance Technician (with Painting Experience) Employment Type: Full-Time Salary Range: $18.00-$19.00 hour The Hotel Maintenance Technician is responsible for performing general maintenance and repair tasks throughout the hotel, with a strong emphasis on wall painting, patching, and surface finishing. This role ensures that guest rooms, public areas, and back-of-house spaces remain safe, attractive, and fully operational. Key Responsibilities: Perform routine maintenance and repairs on hotel facilities, equipment, and systems. Prepare, paint, and finish walls, ceilings, and trim surfaces as needed. Patch drywall, repair minor wall damage, and ensure paint color matching. Conduct preventive maintenance on HVAC, plumbing, electrical, and other systems. Respond promptly to guest or staff maintenance requests. Maintain tools, equipment, and work areas in a clean and safe condition. Collaborate with housekeeping and front desk teams to address room readiness issues. Follow safety protocols and comply with hotel and local regulations. Requirements: Qualifications: High school diploma or equivalent required; technical or vocational training preferred. 1-3 years of general maintenance experience, preferably in a hotel, apartment, or commercial facility. Proven experience with interior wall painting, drywall repair, and surface preparation. Basic knowledge of plumbing, electrical, and HVAC systems is a plus. Ability to lift up to 50 lbs and perform physical work safely. Excellent attention to detail and problem-solving skills. Strong customer service attitude and professional appearance.

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: Competitive salary and flexible benefit plans Opportunity for commissions Employee rates at Luxe Accor properties in North and Central America Learning programs through our Academies Opportunity to develop your talent and grow within our property and across the world! Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives Job Description What You Will Be Doing: Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary) Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America. Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan Provide coaching; leadership development; and goal setting with hotel department heads Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved Play a lead role in yield management for Rooms, Food & Beverage and Spa Be a key player in redevelopment and capital projects from an operations viewpoint Ensure the implementation and delivery of all Fairmont Standards Handle all guest concerns and ensure effective follow up thereof Assist in Labor Management and the maintenance of productivity levels Follow up on all guest comments, responding to any guest complaints or requests Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.) Provide active leadership role in the culture of Health and Safety and accident prevention Act as hotel champion and culture leader in hotel committees Oversee services rendered to The Residences (condo board association). Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team Play a key role and lead change management for Rooms and Food & Beverage initiatives Assume the responsibilities of the General Manager in his/her absence Qualifications Your Skills and Qualifications: Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience Clear knowledge of budget planning & execution Post secondary diploma/degree in hospitality an asset Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results Exceptional interpersonal and guest relations skills Proven team-leader with outstanding motivational skills and coaching ability Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions Comfortable working evenings, weekends, holidays and various schedules Additional Information Physical Aspects of Position (include but are not limited to): Constant walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-DL1

Sales Manager We are seeking an experienced and motivated Sales Manager to join our team. The ideal candidate is a self-starter with a solid understanding of the hotel industry, excellent interpersonal skills, and a passion for driving revenue growth. This role requires a balance of strategic thinking, relationship-building, and hands-on sales execution to achieve and exceed sales goals. Key Responsibilities: Drive Revenue Growth: Maximize hotel revenue and profitability by identifying, developing, and closing new business opportunities across transient, corporate, and group markets. Account Development: Acquire new accounts through proactive outside sales efforts, marketing campaigns, telemarketing, direct mail, and hotel tours. Client Relationship Management: Build and maintain strong, long-term relationships with clients to enhance market share and ensure repeat business. Sales Planning: Develop and implement strategies to meet and exceed monthly and annual sales targets in alignment with the hotel's business objectives. Reporting & Analysis: Maintain accurate records of sales activities, account performance, and revenue results; provide timely reports and insights to management. Market Outreach: Conduct regular prospecting, networking, and community engagement to expand the hotel's presence and visibility. Collaboration: Work closely with the operations and revenue management teams to ensure a seamless guest experience and alignment of sales strategies. Requirements Proven experience in hotel sales, hospitality, or a related field. Strong communication, organization, and computer skills. Excellent prospecting and closing abilities. Demonstrated ability to manage time and priorities effectively in a fast-paced environment. Attention to detail and a genuine desire to provide exceptional service. Working knowledge of hotel operations and business strategies. Preferred Marriott full-service experience Preferred CITY experience At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.