Hotel Director jobs in Abington, PA

Exciting opportunity to join our hotel management team at the Delta Philadelphia Airport as our Director of Engineering. The DOE will be responsible for leading, supporting, and directing all property engineering and maintenance department operations. Maintain property appearance, equipment, HVAC, plumbing, refrigeration, and electrical systems. This includes physical plant and fixtures to provide maximum profitability and operational efficiency. Identify life/safety equipment and procedures, and report any concerns to the General Manager (GM). Responsible for maintaining basic systems operation and complete repair to other building components that influence guest services. You will uphold company and brand standards. Act as a trainer and mentor to the team while being on property subject matter expert. Managed vendors and suppliers. Department financial responsibility· Lead any Capital improvement and renovation projects. Prior experience in a chief, assistant chief, or similar role within the hotel industry. Have or obtain any required certifications. Strong knowledge of MEP. Strong leadership skills and the ability to train.

Job Description Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson. Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers. You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge! Responsibilities: Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens Assure a clean environment in the guest rooms, corridors, lobby, and other work areas Retrieve clean linens from housekeeping storage facilities and distribute them to each floor Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Qualifications: Must have graduated high school or received an equivalent certification (GED) Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Experience with a variety of cleaning products and techniques Hard worker with strong time management, organizational, and communication skills Must have a strong focus on putting the guest first with exceptional customer service experience About Company Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events. TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Kimpton's Manager in Training (MIT) program will not only allow you to apply and develop your management and leadership skills, but will also be uniquely designed to match your specific career goals in the hospitality industry. The program offers an opportunity to develop a strong foundation in operational knowledge and experience leadership positions to help prepare you for junior management positions with Kimpton. At the end of the program, you'll be proficient and equipped with leadership skills to lead, coach, and encourage a team to not only exceed guest expectations but also grow and develop! **Some of your responsibilities include:** + Attend trainings each month from the different disciplines in hotel and restaurant management, called "Lunch and Learns". + Attend additional training classes each month as part of Kimpton University. + Participate in all city volunteer activities and at least one Kimpton Group. + Train in all departments and shadow/experience various positions. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **As a Guest Service Agent:** + Responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. + Review arrivals, noting special requests, blocking rooms as needed. + Answer phone calls promptly and knowledgeably, always ensuring complete and accurate information. + Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. + Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, all packages, and any special requests. + Ensure credit policies are followed. Submit all lost & found articles accompanied by a lost & found report. + Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. **What You Bring** + Bachelor's or Master's degree in Tourism Management, Hospitality Administration, Business Administration, or relevant discipline is preferred but not required. + Experience in hospitality, service, or customer-facing role with some leadership experience is preferred. + Able to work on rotating shifts (including overnight) and be flexible in terms of schedule. + Excellent attention to detail and are a self starter. + Excellent communication skills, are eager to learn and grow, have a can-do attitude, and have an affinity for hospitality. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Job Requirements Benefits of this Opportunity: * Career advancement opportunities * Incremental increases of hourly rate * Responsibility for scheduling front desk staff * A voice in management decisions * Participation in the hiring process * The capacity to improve the business Responsibilities: * Understand and possess all the necessary skills relative to all of the jobs that you are responsible to train * Handle the interviewing and hiring of all front desk, bellman, concierge, and pbx personnel * Prepare front desk schedules in accordance with staffing guidelines * Assist in labor management; provide supervision according to the productivity standards of our hotel and our company. * Complete the training and certification of all front desk, bellman, concierge, and pbx personnel * Attend all required meetings * Review the job performance of all staff within Pyramid Guidelines * Conduct necessary meetings and ongoing training * Maintain the condition of your area and equipment * Insure that you are in accordance with all Pyramid Hotels accounting standards * Follow all standards set forth by the hotel and the company General Duties As a Director of Front Office Operations, your job is to supervise the front desk staff, guest service representatives (concierge and bell service staff). You will also be expected to communicate on a daily basis with the night audit. Work Experience The Qualities Necessary to Succeed: * A commitment to the quality and performance guidelines and your role as a Director of Front Office. * Effective communication * The desire and ability to learn and advance * A flexible schedule * Professional experience and skills for your position * Professional appearance and demeanor Disclaimer This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.

Job Description We are searching for a Director of Front Office at the Double Tree in Fairfield, NJ! The Director of Front Office is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. This role involves managing the front desk team, handling guest inquiries, coordinating with other departments, and resolving any issues that arise to ensure a positive and seamless experience for guests. Displays exemplary performance for staff to follow. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the hotel. Personally, demonstrates a commitment to guest service in responding promptly to guests’ needs. Personally greet guests on arrival and departure, creating a warm, welcoming first impression. Oversee smooth check-in and check-out processes, ensuring that guests feel attended to and respected from start to finish. Ensures all front office team, including new hires, know all components of the 100% Satisfaction Guarantee, and are trained to meet service standards. Develops added-value customer service programs, follow up with VIP guests, and create a positive atmosphere in the lobby: such as lighting, music, water refreshments, etc. Empowers front office team to deliver guest service by encouraging and rewarding responsive guest assistance. Create a monthly focus rewarding program for the department. Meets or exceeds hotel guest satisfaction measures. Ensures hotel standards and services contribute to the delivery of consistent guest service. Implements and practices guest service initiatives, trains and performs to Gulph Creek Hotel standards. Front Desk Management Acts as manager on duty for hotel and manages front desk operations. Address guest inquiries, requests, and complaints promptly and effectively, going above and beyond to meet their needs. Resolve guest issues, complaints, and special requests with a positive, solution-oriented approach. If needed, escalate issues to ensure timely resolution. Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems. Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables. Ensure VIP guests or loyalty members receive personalized attention, including room upgrades, welcome notes, or other special touches to enhance their experience. Work closely with housekeeping, maintenance, food & beverage, and other departments to ensure guest requests are met seamlessly. Collaborate with other departments to fulfill special guest requests or ensure the accommodation of dietary or accessibility needs. Produces accurate financial reports on time. Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX, and Reservations Schedule according to the needs of the operation, ensuring proper coverage Balances all cash, check, credit card and ledger accounts through verification, shift reports, and performs audit functions if assigned Provide guidance and direction to shift supervisors and all employees Comply with all standards and regulations to encourage safe and efficient hotel operations Attend regular stand-up and staff meetings Establish and maintain professional demeanor and standards of performance of all Front Office staff Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Assist with covering shifts to ensure proper coverage, if needed. Other duties as required SUPERVISORY RESPONSIBILITIES Participate in employee recruiting and hiring efforts including: interviews, reference checks, orientation and training Conduct performance reviews Maintain accurate employee documentation Maintain knowledge of all company policies and procedures Conduct monthly meetings Hold all employees accountable through coaching and counseling and progressive discipline Delegate responsibility effectively to Supervisors and employees Maintain and organize all work areas; order supplies as necessary

Job Details Princeton, NJ Full Time $75000.00 - $88000.00 Salary DayDescription Job Purpose: To maintain the rooms, engineering and security departments of the hotel, maintaining established revenue, cost and quality standards. To act as liaison between General Manager and rooms department managers. To meet or exceed hotel budget, guest satisfaction guidelines and franchisee expectations. Job Responsibilities: Oversees development of new programs that result in an increased level of guest satisfaction and operational excellence. Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met. Generate an atmosphere that provides security and safety for all internal and external guests. Establish and maintain cost control systems for all rooms-related inventories. Participate in the development of short term and long term financial and operational plans for the hotel. Supervise an ongoing maintenance program, which includes the internal and external areas of the hotel. Readily meets all financial obligations and safety regulations. Monitor and maintain the property specific cleanliness guidelines. Oversee transient & package advertising opportunities and ensures hotel participation in brand specific programs. Ensure high associate morale by rewarding team members who meet or exceed guest expectations. Oversee implementation and development of all room related training programs. Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions. Other duties as assigned. Job Skills: Computer skills including word processing, spreadsheets & familiarity with brand specific Property Mgmt Systems. Excellent communication, presentation and listening skills. Ability to read and interpret business records and statistical reports. Ability to use mathematical skills to interpret financial information and prepare budgets. Ability to analyze and interpret policies established by administrators. Ability to make decisions based on production reports and similar facts, your own experience, and personal opinion. Management Activities: Interview, select and train associates Direct the work of associates Handle associate complaints Discipline associates Plan the work Determine the techniques to be used Apportion the work among associates Determine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold Control the flow and distribution of materials or merchandise and supplies Provide for the safety and security of the employees or the property Plan and control the budget Monitor or implement legal compliance measures Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates). Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight. Discretion & Independent Judgment: Must analyze and interpret policies established by administrators. Maintain compliance with all local, state and federal laws and regulations. Directly involved with all hiring and disciplinary decisions. Participates in the development of short term and long term financial and operational plans for the hotel. Meets assigned departmental budgets and monitors financial statements. Ensures guest satisfaction is consistently obtained, and effectively handles guest complaints. Assists in the development of new programs to increase guest satisfaction and operational excellence. Makes business decisions based on production reports, facts, and experience. Physical Requirements: Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical & visual requirements Identify and distinguish colors Stand for long periods of time Walk extended distances Lift/carry 6-25 lbs. Able to work overtime and/or irregular hours Working Conditions: Continually works in normal office conditions and in close proximity to others. Qualifications Education - Bachelor's degree in Hotel Management, Business or related field preferred. Experience - 5-years management/supervisory experience in room operations OR, an equivalent combination of education & experience. Licenses/Certifications - N/A.

Property At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description The Hilton Philadelphia at Penn's Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it's the only hotel located directly on the Delaware River Waterfront at Penn's Landing in Philadelphia's downtown. The Hilton Philadelphia at Penn's Landing's 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32" LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views. Overview Benefits of this Opportunity: * Career advancement opportunities * Incremental increases of hourly rate * Responsibility for scheduling front desk staff * A voice in management decisions * Participation in the hiring process * The capacity to improve the business Responsibilities: * Understand and possess all the necessary skills relative to all of the jobs that you are responsible to train * Handle the interviewing and hiring of all front desk, bellman, concierge, and pbx personnel * Prepare front desk schedules in accordance with staffing guidelines * Assist in labor management; provide supervision according to the productivity standards of our hotel and our company. * Complete the training and certification of all front desk, bellman, concierge, and pbx personnel * Attend all required meetings * Review the job performance of all staff within Pyramid Guidelines * Conduct necessary meetings and ongoing training * Maintain the condition of your area and equipment * Insure that you are in accordance with all Pyramid Hotels accounting standards * Follow all standards set forth by the hotel and the company General Duties As a Director of Front Office Operations, your job is to supervise the front desk staff, guest service representatives (concierge and bell service staff). You will also be expected to communicate on a daily basis with the night audit. Qualifications The Qualities Necessary to Succeed: * A commitment to the quality and performance guidelines and your role as a Director of Front Office. * Effective communication * The desire and ability to learn and advance * A flexible schedule * Professional experience and skills for your position * Professional appearance and demeanor

Job Description Wurzak Hotel Group is looking for an experienced and dynamic Director of Front Office / Guest Services to lead the Front Office operations at our gorgeous property, Sheraton Valley Forge. This individual will oversee front desk, guest services, reservations, and bell services to ensure exceptional guest experiences, smooth operations, and achievement of departmental goals. This position requires a hands-on leader with strong hotel management experience who can inspire and manage a team, maintain operational excellence, and ensure compliance with brand standards and company policies. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Direct daily operations of the Front Office, including front desk, guest services, reservations, and bell staff Hire, train, schedule, and evaluate front office team members Oversee guest check-in/check-out processes, ensuring quality service and adherence to brand standards Ensure accurate room status communication, group information updates, and credit limit monitoring Lead departmental budgeting and cost control; prepare reports and forecasts Enforce cash handling, credit card, and security procedures Monitor VIP guests and ensure special requests are fulfilled Maintain strong working relationships with internal departments and external vendors Review daily reports including night audit summaries, guest feedback, and staff shift logs Ensure timely and professional delivery of messages, packages, and guest communications Promote and uphold company policies, safety standards, and service excellence Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Associate degree preferred Minimum 3 years of hotel management experience (Front Office/Rooms Division required) Proven leadership skills in training, team management, and maintaining high morale Skills: Strong knowledge of front office systems, guest service protocols, and hotel operations Excellent communication, organizational, and problem-solving abilities Comfortable working in a fast-paced, guest-focused environment Proficient in using hotel property management systems, POS, and standard office software Ability to analyze reports, forecast performance, and manage budgets Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Wurzak Hotel Group is looking for an experienced and dynamic Director of Front Office / Guest Services to lead the Front Office operations at our gorgeous property, Sheraton Valley Forge. This individual will oversee front desk, guest services, reservations, and bell services to ensure exceptional guest experiences, smooth operations, and achievement of departmental goals. This position requires a hands-on leader with strong hotel management experience who can inspire and manage a team, maintain operational excellence, and ensure compliance with brand standards and company policies. The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week. Essential Functions Direct daily operations of the Front Office, including front desk, guest services, reservations, and bell staff Hire, train, schedule, and evaluate front office team members Oversee guest check-in/check-out processes, ensuring quality service and adherence to brand standards Ensure accurate room status communication, group information updates, and credit limit monitoring Lead departmental budgeting and cost control; prepare reports and forecasts Enforce cash handling, credit card, and security procedures Monitor VIP guests and ensure special requests are fulfilled Maintain strong working relationships with internal departments and external vendors Review daily reports including night audit summaries, guest feedback, and staff shift logs Ensure timely and professional delivery of messages, packages, and guest communications Promote and uphold company policies, safety standards, and service excellence Qualifications The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below. Education and Experience Associate degree preferred Minimum 3 years of hotel management experience (Front Office/Rooms Division required) Proven leadership skills in training, team management, and maintaining high morale Skills: Strong knowledge of front office systems, guest service protocols, and hotel operations Excellent communication, organizational, and problem-solving abilities Comfortable working in a fast-paced, guest-focused environment Proficient in using hotel property management systems, POS, and standard office software Ability to analyze reports, forecast performance, and manage budgets Compensation and Benefits Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development About WHG Wurzak Hotel Group (WHG) is a Philadelphia based owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region’s top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! The company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Flexible schedule Free food & snacks Health insurance Help or transport service Opportunity for advancement Paid time off Signing bonus Training & development Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities Are you a passionate hospitality leader ready to elevate your career with a company on the rise? Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart. If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase. What We Offer: Competitive base salary + bonus opportunities Relocation assistance Medical allowance & generous PTO Flexible scheduling Employee discounts at our hotels A deeply supportive, entrepreneurial company culture that rewards innovation and leadership What Youll Do: Guest Experience & Brand Standards Set the tone for service excellence and exceed guest satisfaction goals Be highly visible and accessible to guests, handling feedback proactively Ensure the property consistently reflects brand standards and cleanliness Leadership & Team Development Inspire and lead a diverse team with confidence, positivity, and clarity Foster a culture of accountability, respect, and collaboration Lead performance reviews, team training, and professional development initiatives Operational Excellence Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable Ensure safety, cleanliness, and a seamless guest experience across all areas Use data and audits to track guest feedback, cleanliness, and performance trends Financial Management Achieve revenue goals while managing costs effectively Utilize tools like yield management and forecasting to drive profitability Oversee financial reporting, payroll, inventory, and expense control Mentor department leads on budgeting and financial acumen Compliance & Administration Ensure compliance with all HR, legal, and brand standards Maintain all local/state/federal licenses and safety certifications Champion diversity, equity, and inclusion in hiring and culture What We're Looking For: 2+ years of hotel General Manager or Assistant GM experience (required) Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.) Proven leadership and people management skills Financial and operational savvy Willingness to relocate to one of our high-priority markets Schedule: Full-time, flexible hours Day & evening shifts Weekends and holidays as needed About Chase Hotel Group: At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth. Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Operations Manager will directly work with the General Manager to ensure that all hotel operations are performed professionally and adhere to the brand and company standards. Be a strong leader who drives team members to create amazing experiences that make a difference for our valued guests. Ensure staff receives proper training for each position, including safety training and standard operating procedures. Interacts with team members, guests, handling guest complaints and overseeing service recovery procedures. Maximize financial returns, driving development of people, creating and maintaining a memorable guest experience, executing brand standards and building awareness of hotel and brand in the local community. QUALIFICATIONS: Previous hotel supervisory experience. Understands cost controls and some budgetary knowledge. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

General Manager REPORTS TO Director of Hotel Operations The General Manager is responsible for creating and maintaining customer‐driven operations with a vision that inspires hotel associates to do their very best. The GM will oversee the quality process to ensure guest satisfaction by consistent delivery of both product quality and service and strive to achieve the hotel's financial objectives to its ownership. This position requires experience in all phases of hotel management, including sales, marketing, human resources, food and beverage, budgets, forecast, management rooms, housekeeping and maintenance. JOB DUTIES Train associates in the various departments on how to perform their job duties to the best of their abilities while in accordance with established objectives, policies and procedures set by the management company Keep “open communication” between corporate, management and associates Have full knowledge and understanding of the company handbook, SOP's and processes while adhering and enforcing those in a fair and consistent manner Provide disciplinary action when needed or if necessary Provide associates with the tools they need to perform their jobs Take immediate actions on problems that are encountered within the Hotel Participate and conduct Daily/Weekly/Quarterly team meetings Promote teamwork and associate moral Hiring, disciplining and terminating of all employees will be adhered in conjunction with the corporate HR department Evaluate assigned staff performance on a ninety‐day and annual basis Maintain personnel files and records in compliance with the corporate policies and procedures Coordinate Orientation program with newly hired associates following HR guidelines Forecasting and budgeting annually in conjunction with the corporate controller, as well as achieving and monitoring the hotel business plan Complete monthly performance review sheets to determine whether budgeted operational goals have been achieved and analyze variances Monitor department salary and hourly wage structure Learn, understand, and refer to the Standard Operating Procedures manual Follow safety and security procedures and rules Have an enthusiastic, optimistic, and helpful attitude to all associates and guests Assist other Team members and/or Managers when needed Monitor service trends by speaking with guests and reviewing written guest comment cards and guest tracking information to ensure brand service standards are achieved Resolve all service issues via written communication or phone calls to complete satisfaction of hotel customers Recognize associates for demonstrating outstanding service initiative with guests and fellow associates Understand competitive market conditions and communicate this information with the sales team Participate in developing hotel's direct sales plan, pricing strategy. Ensure group meeting arrangements are completed and executed Represent the hotel in the market and develop relationships with key accounts Review inventory control and selling strategy daily Perform hands‐on duties as needed to deliver guest services Ensure meal service meets proper food handling sanitation requirements Responsible for sanitations standards via daily inspection of 10% of total guest rooms, public area, grounds, storage/work areas and all food service areas Ensure that preventative maintenance programs are completed on schedule and meet brand quality standard and accommodate the safety and comfort of guests and associates Maintaining adequate ordering/receiving and inventory controls for all departments Any other duties and responsibilities as required or requested by the Corporate Office BENEFITS Team Travel Benefits PTO Matching 401K Medical, Dental Bonus Program Qualifications REQUIREMENTS High School Diploma or equivalent, advanced education preferred or a combination of education and experience Minimum of 2 years' experience in hotel management. Ability to work a minimum of 50 hours a week that may include weekends, holidays, and evenings Able to effectively communicate both verbally and in writing Basic mathematical skills required Bi-lingual in Spanish and English is strongly preferred Must be eligible to work in the U.S. IHG GM Experience a PLUS Opera Experience a PLUS PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, bend, kneel, stoop, use hands to finger, handle or feel; and reach with hands and arms. Must be able to lift, push, pull, and move a minimum of 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RESPONSIBILITY This position supervises all staff WORK ENVIRONMENT This job operates in a professional environment. This role may be expected to use standard office equipment such as computers, phones, copiers, filing cabinets and fax machines. May be exposed to waste, infectious waste, diseases, conditions, etc. that are consistent with hotel housekeeping. POSITION TYPE/EXPECTED HOURS OF WORK This is a Full time salary position. Days and hours of work are typically 5 days per week 10 hours per day. Extended hours may be required as job duties demand. Position must be prepared for winter conditions.

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Focus on achievement of hotel financial goals / budget targets. Ensure that payroll and purchasing controls are in place to maintain and exceed profit goals. Develop accurate and aggressive long and short-range financial objectives consistent with property objectives. Ensure that all Shaner and franchise operating standards are followed. Be accessible to guests and employees. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests. Leads all aspects of employee performance to ensure productivity and a quality work environment. Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in all departments. Works to ensure high scores for customer service, cleanliness and other related items on all Shaner and Franchise inspections. Other duties as assigned Responsibilities The General Manager is responsible for management of all hotel operations and procedures in accordance with corporate policies and franchise standards. Ensures that Core Values of Guest Satisfaction, Associate Satisfaction, Accountability and Profitability are met or exceeded. The ideal candidate will have demonstrated successful leadership abilities in the hospitality industry. The General Manager takes the lead with the sales team to develop the property's sales and marketing efforts; recruits, motivates, and inspires the entire hotel team to ensure superior guest satisfaction; serves as a hands-on operator for the hotel; and serves as a highly visible leader in the community. Qualifications Prior Choice Hotels experience required. Minimum of five years of progressive leadership experience in the hospitality industry. Ability to satisfactorily communicate with guests, management and co-workers to their understanding. High school graduate or equivalent; college degree in hospitality management or business and/or CHA designation preferred. Bilingual English/Spanish a plus. Knowledge of budget preparation and cost controls. Working knowledge of all hotel departments. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to apply good judgment to carry out instructions. Knowledgeable of the property management system. Knowledge of local activities and attractions appropriate for clientele.

Purpose of the Role: Reading Vitality Hotel is looking for an experienced, organized and confident General Manager to join our team with energy and enthusiasm. The General Manager will be responsible for all aspects of the hotel property including but not limited to operations, staffing and overall guest satisfaction (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance). This role will be responsible for maximizing operational efficiency and profitability. Responsibilities will include maintaining operating costs, budgets and forecasts while overseeing property maintenance and appearance. Will be required to make recommendations on strategic operational and budget decisions. The selected individual strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals. Responsibilities: Leading Operations Team Ensures that goals are being translated to the team as they relate to guest tracking and productivity Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths Ensures that the team is properly resourced and has capabilities to meet expectations Leads by example demonstrating self-confidence, energy and enthusiasm Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them Develop and implement operational strategies to enhance guest satisfaction and hotel performance. Managing Property Operational Functions Follows property specific second effort and recovery plan Strengthen brand presence and awareness through marketing and networking efforts. Ensure compliance with brand standards, policies, and local regulations. Oversee daily operations of all departments, including Front Office, Housekeeping, F&B, Sales, and Maintenance. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters Takes proactive approaches when dealing with employee concerns Extends professionalism and courtesy to employees at all times Communicates/updates all goals and results with employees Meets semiannually with staff on a one-to-one basis Assists/teaches the team scheduling against guest and hours/occupied room goals Is cross-trained to perform hourly job functions as needed Previous experience in new hotel openings a plus Managing and Monitoring Activities that Affect the Guest Experience Maintains excellent service scores for all survey systems and ensures staff is delivering great service at all times. Follows up on any feedback as needed for further guest service improvement. Provides excellent customer service by being readily available/approachable for all guests. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Managing Profitability Assists in performing required annual Quality audit with appropriate leaders Ensures a viable key control program is in place Manage hotel budgets, forecasts, and financial reports to drive profitability and reporting to SVP

Job Title: General Manager Reports To: Regional Vice President / Ownership Property Type: Dual-branded, Full-Service + Extended Stay, Union Property The General Manager will lead all aspects of operations for the dual-branded Envue Hotel (Tribute Portfolio) and Residence Inn by Marriott in Weehawken, NJ. This high-volume, union property demands a proven leader with exceptional knowledge of Marriott systems, brand standards, and union labor relations. The ideal candidate will possess deep experience in revenue management, full-service operations, and group and catering performance, and will be capable of fostering a high-performing, service-driven culture. Key Responsibilities Oversee daily hotel operations for both Envue & Residence Inn brands. Lead all departments to meet service, quality, and operational goals. Build and maintain a high-performance leadership team. Ensure achievement of revenue targets, GOP, and NOI. Partner with Revenue Management to optimize One Yield and macro-level forecasting. Analyze QPower reports and lead strategic business planning. Maintain positive, compliant relationships with union representatives and staff. Ensure all practices align with collective bargaining agreements and local laws. Navigate grievances and negotiations in collaboration with HR and legal. Drive service excellence using Medallia metrics and QA/BSA standards. Lead guest recovery efforts and monitor loyalty program effectiveness. Utilize M-Dash and Marriott reporting tools to enhance guest experience and accountability. Collaborate with Sales & Marketing on strategy execution, eCommerce, and group sales. Oversee performance in 5,000+ sq ft of meeting space, ensuring at least $1M in annual catering revenue. Maintain visibility with key accounts, community partners, and business leaders. Create a positive, inclusive, and accountable team environment. Support progressive career development and succession planning. Ensure compliance with all Marriott HR processes and expectations. Minimum Qualifications 2+ years as a General Manager with Marriott. 5+ years as a GM in a full-service hotel environment. Current or prior experience as GM at a hotel generating $10M+ in annual revenue. Experience managing a hotel with 5,000+ sq ft meeting space and $1M+ in catering revenue. Progressive hotel leadership roles over the last 10 years. Must have a positive credit report. Must be able to demonstrate hands-on experience with the following Marriott tools and processes during interview: QA and BSA audits Medallia scoring and service recovery One Yield (macro-level, revenue strategy; certification not required but preferred) QPower reports (must provide use-case scenarios) M-Dash Marriott Sales systems and eCommerce strategy Loyalty program knowledge and engagement strategies Compensation & Benefits Competitive base salary + annual bonus Full benefits package (health, dental, vision, PTO, 401(k)) Marriott travel perks and leadership training opportunities Dynamic and supportive ownership team About the Property Situated on the Hudson waterfront with stunning views of Manhattan, Envue and Residence Inn Weehawken offer upscale accommodations, extensive meeting space, and dual-brand service excellence. Join a team committed to hospitality leadership, operational excellence, and long-term career growth.

Job Details Undisclosed Holiday Inn Express Harrisburg East - Harrisburg, PA Undisclosed N/A Full Time High School Undisclosed Undisclosed Second/Afternoon UndisclosedDescription GENERAL PURPOSE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL DUTIES/RESPONSIBILITIES · Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. · Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. · Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. · Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). · Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper. · Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. · Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.

Cleaning furniture, elevators, glass, planters, etc in the public areas such as lobby, public restrooms, elevator, hallways, guest laundry, and corridors. May need to clean a guest room in the evening when necessary. Sweeping and mopping stairwells. Removing trash from all public area and office waste cans. Mopping tile floors in public areas. Completing basic maintenance repairs per work orders when maintenance is not on property. Provide a 15-minute response time to guest requests that directly affect guest comfort, needs, or security (TV, HVAC, plumbing, light bulbs/fixtures, door locks, etc). Picking up trash from parking lot and landscaped areas. Landscaping tasks such as mowing grass, weeding, shoveling sidewalks, salting grounds, and watering plants. Responsibilities will also include any task assigned by the Manager on Duty. Houseman/Public Area Attendant shift times are as follows: 8AM-1PM/1PM-7PM (Flexibility for either shift is required, shifts vary based on day and business needs.) Weekend and Holiday availability is required. Skills we are looking for in interested candidates: ● Attention to detail ● Good communication skills ● Independent self-starter work ethic ● Friendly, outgoing, pleasant attitude ● Ability to be punctual and reliable for shifts ● Professional behavior and presentation Pay rate: $10-$12 starting pay rate - based on experience Required qualifications: * 18 years or older * Legally authorized to work in the United States Preferred qualifications: * Able to comfortably lift 50 lbs Wage $10.00 to $12.00 hourly

We're looking for an active, customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales and marketing plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking. This energetic leader will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads. Please apply today if you have 3 years or more of experience in sales and marketing, enjoy taking on new challenges, and enjoy meeting new people!

Hey there! We're Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe's most vibrant neighbourhoods. We're not just transforming the guest experience-we're revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees-just real, quality experiences. At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you'll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We're committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation. ABOUT THE ROLE We are looking for a motivated hospitality enthusiast to join our Operations Team in Stuttgart. Reporting to our Hotel Operations Manager, you will work onsite, behind the scenes, ensuring our properties are in their best shape for our guests. You will also be responsible for the day-to-day management of our property. Conduct routine inspections of the rooms to ensure they are clean and fully stocked, and take immediate actions to correct any deficiencies Collaborate with our Guest Experience team to track and address any complaints from guests Supervise the overall activities of our housekeeping staff to maintain high standards of cleanliness Keep an eye on inventory levels so as to coordinate the delivery process of our external suppliers Remain in close contact with our building maintenance staff to coordinate the fixing of any technical issues that may occur Have an overview of all things happening at the property and trouble-shoot any issues arising while keeping a cool head Have a unique opportunity to assist us with the pre & post opening of any new hospitality units as the need arises ABOUT YOU We encourage you to apply even if you don't think you meet all of the below criteria. We care most that you are excited about the role and our mission, and are willing to learn. Ideally, you have: English and German fluency (at least B2+ required) Previous experience in the hospitality industry (preferably from a housekeeping, front office, guest relations, or operations related background) Structured approach and high ownership Eye for detail and and ability to take responsibility Engaging personality and team spirit Hands-on mentality Ability to multitask and keep an overview in a fast paced work environment ABOUT OUR OFFER Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path. Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events. Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person's talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations. For more information on the processing of your personal data, please see our Privacy Notice.