Hotel Houseperson
Hotel director job in Vestavia Hills, AL
Who Are We and Who are we looking for… ?
The Hilton Garden Inn Birmingham SE at Liberty Park and RAM Hotels.
We are seeking a friendly and professional Housekeeping Houseperson in the afternoon and evenings to join our team at our hotel, the Hilton Garden Inn BHAM SE Liberty Park.
Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #6 on TripAdvisor for Greater Birmingham, the Hilton Garden Inn BHAM/Liberty Park is the quality place you want to work! Located under the Statue of Liberty at I459 exit 23, our hotel is the convenient, safe, clean, and beautiful area of Greater Birmingham!
POSITION: Weekend PM Houseperson
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Would you like to welcome our guests to our beautiful hotel each day with the ability to deliver excellent customer service by providing an enjoyable experience? If so, being our Houseperson and as part of our Housekeeping Team with us may be the job for you! Our Housekeeping and Rooms Team will ensure that our guests are satisfied and will look forward to another awesome experience with us!
JOB RESPONSIBILITIES
Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfaction.
Light cleaning of the hotel public areas. Assist the team to conduct guest services and requests as needed (towels to guest rooms, pick up trash, vacuum halls, clear debris, etc…)
Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards.
Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper this includes any item left behind such as a purse, wallet, jewelry, etc.
Perform other tasks as necessary or required to meet or exceed guest satisfaction.
PROFESSIONAL EXPERIENCE
Work-related experience (hospitality or janitorial experience desired)
Excellent customer service skills
Flexible day shift hours between 4am-10pm for 2-3 evenings each week - More shifts available based on our high level of business.
INDUSTRY EXPERIENCE
Previous experience as a hotel housekeeper/room attendant or janitorial services (desired)
OTHER:
* Wages can be distributed every other day if the employee desires....
* Flexible work hours available to assist the employee due to transportation, family, etc...
* Hilton Employee benefits including Employee Rate Rooms worldwide
* Free Parking
* Safe, Clean, comfortable area of BHAM
* Strong Team of support
View all jobs at this company
Hotel General Manager| Boutique Luxury | Mobile, AL
Hotel director job in Mobile, AL
Job Description
About the Hotel
This recently renovated boutique luxury hotel combines Southern charm with modern sophistication. Guests enjoy elevated experiences in a welcoming, community-driven environment, while team members benefit from a culture that values creativity, collaboration, and operational excellence.
About the Role
We are seeking a dynamic General Manager to lead all aspects of hotel operations. The GM will serve as the brand ambassador, ensuring exceptional guest experiences, maximizing profitability, and fostering a culture of service excellence across all departments.
Key Responsibilities
Oversee day-to-day operations of all hotel departments.
Lead and develop Department Heads, promoting a culture of collaboration and accountability.
Create, manage, and monitor operational and capital budgets to achieve financial goals.
Drive revenue growth and ensure guest satisfaction targets are met or exceeded.
Implement continuous improvement initiatives and cost-saving strategies.
Manage capital projects, maintenance, and property enhancements.
Oversee accurate forecasting, reporting, and operational analytics.
Address guest feedback and resolve issues promptly.
Maintain compliance with OSHA, fire, and other legal regulations.
Lead by example and maintain a visible presence throughout the property.
Qualifications
Bachelor's degree in Hotel or Hospitality Management preferred, or equivalent experience.
10-15 years in hospitality management, with senior leadership experience (GM, AGM, Rooms Director, or F&B Director preferred).
Strong operational, financial, and team leadership skills.
Experience in boutique or lifestyle hotel operations preferred.
Proficient with Opera Cloud PMS, Micros Simphony POS, M3 accounting and AP software, and ADP payroll.
Excellent decision-making, communication, and problem-solving abilities.
Flexible schedule and willingness to actively engage across all hotel areas.
Compensation & Benefits
Competitive base salary of $100,000 plus 20% annual bonus potential.
Health, dental, and vision insurance.
Paid time off and holiday benefits.
Opportunity to lead a newly renovated hotel with a strong leadership team.
Professional growth opportunities within a respected hospitality group.
Event Sales Manager, Hotel Services, - Montgomery, Alabama
Hotel director job in Montgomery, AL
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-BD1
Hotel Operations Manager
Hotel director job in Montgomery, AL
As an Operations Manager, you will be a hands-on leader who works side-by-side with our Housekeeping and Food & Beverage teams to ensure smooth, efficient, and guest-ready operations every single day. This role is heavily operations-focused and requires a strong background in hotel housekeeping, a deep understanding of cleaning standards, room quality, and inspection processes, and the ability to support F&B operations as needed.
You'll oversee the daily functions of both departments-supporting, coaching, and jumping in during peak times-to ensure consistency, cleanliness, and an exceptional guest experience. You will also help guide F&B purchasing, menu planning, inventory control, and compliance with all IHG brand standards.
Above all, you'll be a visible, engaged leader who isn't afraid to roll up your sleeves, support your team on the floor, and turn guest feedback into meaningful action.
What You'll Do
* Lead, support, and motivate both Housekeeping and F&B teams with a hands-on leadership approach.
* Ensure housekeeping quality and productivity through room inspections, training, standards enforcement, and daily operational guidance.
* Champion cleanliness, safety, sanitation, and compliance across all guest areas, back-of-house spaces, and F&B venues.
* Maintain operational excellence through effective scheduling, purchasing, inventory control, and cost management.
* Support peak operational periods, assisting with room turns, public-area upkeep, F&B service, and problem-solving in real time.
* Respond to guest concerns with professionalism and empathy, ensuring immediate action and long-term improvement.
* Develop and mentor associates, fostering teamwork, engagement, and a culture of high performance.
What Makes You a Great Fit
* Hotel housekeeping experience is required, with strong knowledge of cleanliness standards, inspection routines, room turn processes, and safety protocols.
* Hands-on leader who is comfortable working on the floor daily with housekeeping and F&B teams.
* Strong operational background with the ability to multitask between departments.
* Detail-oriented problem solver with a passion for efficiency and service excellence.
* A team builder who inspires and empowers associates to perform at their best.
* Passionate about delivering memorable guest experiences and creating a positive, supportive work environment.
Why You'll Love It Here
* Comprehensive Health Coverage (Medical, Dental, Vision)
* 401(k) with Company Match
* Discounts on hotel stays, dining, retail, and spa services
* Free Golf
* Tuition Reimbursement & Professional Development
* Paid Time Off & Holidays
Apply today and bring your leadership, operational expertise, and passion for hospitality to our team!
Hotel General Manager
Hotel director job in Jasper, AL
Experienced Hotel General Manager needed for a 71 room property in Jasper, Alabama. As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.
A Day in the Life:
You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
You will inspect and oversee that safety and security standards are being maintained.
You will support guest experience and satisfaction in all operations.
You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
You will act as the face of the property by being actively involved in the local community.
Requirements:
2 years' minimum experience in hotel/hospitality management
Experience with major hotel brands such as IHG, Marriott, or Hilton
The skills to lead a team to consistently deliver exceptional guest service
A proven track record of meeting budgets, understanding profit &loss statements, and cost controls
Benefits
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Exclusive Hotel Discounts
Competitive Compensation
401K Savings Plan
Auto-ApplyHotel General Manager
Hotel director job in Mobile, AL
Job Description
The General Manager is responsible for all aspects of the Hotel operation. The GM should be an ambassador for the brand and provide leadership and strategic planning to all departments in support of our Service Culture while maximizing Guest Satisfaction and Operational Efficiency through the fostering and implementation of our Core Values:
Creative Brilliance: Inspire innovative approaches to hospitality, delivering extraordinary experiences with sophistication and excellence that redefine guest expectations.
Celebrate Community: Foster an inclusive environment that values diverse perspectives and celebrates local heritage, ensuring guests and team members feel connected and valued.
Adventurous Exploration: Encourage curiosity and discovery, identifying unique opportunities within our services and surroundings to create memorable guest experiences.
Selfless Ambition: Promote a culture of collaboration, personal accountability, and continuous improvement, driving both individual growth and collective success.
MAIN DUTIES AND RESPONSIBILITIES:
● Oversee the operational functions of the Hotel
● Hold regular meeting with Department Heads
● Ensure compliance with all SOPs
● Lead all key property issues related to Capital Projects
● Responsible for the preparation, presentation and subsequent achievement of the Hotel's annual Operational Budget and Capital Budget
● Monitor and manage ongoing profitability
● Ensure Revenue and Guest Satisfaction targets are met or exceeded
● Ensure all decisions are made with the Hotel's best interests at heart
● Develop improvement actions, carry out cost-saving measures
● Compile monthly Performance Report for the Hotel
● In conjunction with the Revenue Manager and F+B Director, develop accurate 90 days Forecasts
● Help in procurement of supplies and negotiate contracts with third party suppliers
● Be responsible for Department Heads and take ownership of all guest complaints
● Provide effective Leadership to all Hotel Team Members
● Respond to audits to ensure continuous improvement
● Manage and Develop the Hotel Executive Team to ensure the development of bench strength
● Responsible for OSHA, Fire regulation and other legal requirements
SUPERVISORY RESPONSIBILITIES:
Assistant General Manager, F+B Director, Executive Housekeeper, Chief Engineer, Director of Sales, People & Culture Manager
JOB REQUIREMENTS:
Education: College degree in Hotel Management or equivalent work experience is preferred. Considerable F+B experience preferred.
Experience: At least 10 to 15 years in the Hospitality industry, with significant experience in the Hotel Management sector, preferably as GM, AGM, Rooms Director, or F+B Director
Skills:
● Must be able to convey information and ideas clearly.
● Must be able to evaluate and select among alternative courses of action quickly and accurately
● Must work well in stressful, high-pressure situations with minimal supervision
● Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests
● Must have the ability to understand and analyze complex information and data from various sources
● Must be effective at anticipating and handling problems in the workplace
● Must be able to understand and affect financial informations
● Must be able to work flexible shifts with and average of 50+ hours per week
● Maintain regular attendance in compliance with Hotel standards and as required by scheduling, which may vary from week to week according to the needs of the Hotel
● Maintain high standards of personal appearance and grooming.
● Comply at all times with the property's and company standards and regulations to ensure safe and efficient Hotel operations.
WORKING CONDITIONS:
The working conditions described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is NOT a desk position. The General Manager will be a dynamic figure in the Hotel that will affect and “touch” each Department during the shift
Equipment to Be Used: COMPUTER - Fluency in Microsoft Office and Google Suite
PMS - Opera Cloud
POS - Micros simphony
Accounting Software - M3
Accounts Payable Software - M3
Payroll Software - ADP
Physical & Mental Requirements:
● Ability to speak and hear continuously in the process of communicating
● Strong visual acuity- vision occurs continuously, with the most common visual functions being those of near and color vision and depth perception
● Ability to sit, stand, and walk for long periods of time
● Ability to prioritize tasks and manage multiple projects simultaneously
● Long hours are to be expected, including evenings, weekends, holidays and occasionally overnight.
● Must be able to perform simple grasping, fine manipulation and repetitive hand and arm movement frequently
● Must be able to work indoors and outdoors
● Must be able to stand on feet throughout the shift
● Must be able to lift up to 20 pounds and occasionally up to 50 pounds with assistance
● Must be able to to exert 20 pounds of force to push, carry, lift or otherwise move objects.
● Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis
● Must be able to climb stairs
● Must be able to read, write and speak English
● Must have excellent organization and time management skills
● Must have exceptional detail in follow-up
● Must be able to work effectively in a stressful environment, communicate with others, effectively deal with clients, third-party agencies, and other team members
● Must be able to accurately follow instruction, both verbal and written.
● Must be professional in appearance and demeanor
● Must be a Team player
● Must have a passion for creating an exceptional experience for all guests
● Must display exemplary behavior for staff
● Must lead by example in a servant leadership style
● Requires manual dexterity to use and operate all necessary equipment
Work Environment:
● Fast pace and ever changing working throughout the hotel
Hotel Director of Sales
Hotel director job in Vestavia Hills, AL
Who Are We and Who are we looking for… ?
The Hilton Garden Inn Birmingham SE at Liberty Park!
We are seeking a great Director of Sales to join and lead our hotel team in its Hotel Sales efforts!!
Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #7 on TripAdvisor for Greater Birmingham, the Hilton Garden Inn BHAM/Liberty Park is the quality place you want to work! Located under the Statue of Liberty at I459 exit 23, our hotel is in The convenient, safe, clean, and beautiful area of Greater Birmingham!
POSITION: DIRECTOR OF SALES
JOB SUMMARY:
The DOS will be responsible to sell the 130 guest sleeping rooms and its 2000 sq feet of fine meeting space.
The DOS will be responsible to maintain and find new accounts.
The DOS will assist the General Manager and Hilton Revenue Management to determine the best yield management for the hotel.
The DOS will adhere to the requirements of Hilton Hotels and Genuine Hospitality inc.
Must be organized and able to manage all computer programs used to manage the hotel sales.
REQUIREMENTS:
Hotel Sales Experience Required - not an Entry Position.
Hilton Hotel Experience Strongly Desired.
Salary based on Hotel Sales Experience.
View all jobs at this company
Hotel General Manager - Birmingham, AL Area
Hotel director job in Birmingham, AL
←Back to all jobs at RAM HOTEL MANAGEMENT LLC Hotel General Manager - Birmingham, AL Area
Who Are We?
RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: General Manager
JOB SUMMARY
The General Manager will oversee all aspects of property management in accordance with our company's policy, established procedures, brand standards, and mission statement. The General Manager will assume the responsibility of improving our level of service to enhance profitability of our hotel which includes maximization of financial performance, guest satisfaction and staff development within established quality standards. The General Manager will oversee all hiring, training, development, and discipline of congenial, efficient and effective team members. The General Manager will promote sales activity to maintain and increase occupancy and average daily rate (ADR) while maintaining the property in an efficient and cost-effective manner maximizing guest satisfaction and profitability. If your passion is delivering quality and value, this may be the job for you.
JOB RESPONSIBILITIES
Direct the day-to-day activities of the hotel establishment; supervise direct reports and indirect reports; perform supervisory responsibilities in accordance with the company policies, training programs, and applicable laws; plan, organize, and assign work as needed; develop and communicate strategies and goals; train and advise team of policies and procedures; responsible for recruiting, interviewing, hiring, and performance appraisals
Set performance expectations as aligned in the General Manager Standard Operating Procedures manual; ensures regular, on-going communication is communicated within all departments of the hotel establishment; create an operations environment that ensures consistent guest satisfaction; monitor the performance of the hotel establishment through verification and analysis of guest satisfaction tools and financial reports; continually communicate a clear and consistent message regarding departmental goals to produce desired results
Maintain product and service quality standards by conducting ongoing evaluations and investigating guests and employee complaints and providing resolution; develop long and short-term financial objectives that aligns with the company's mission statement and objectives; prepare financial reports for executive leadership with clear and concise explanations pertaining to operational effectiveness, trends, and variances.
Analyze current/potential market sales and trends; coordinate all activity to maintain and increase revenue and market share through added business volume and increase rate; ensure brand initiatives are implemented and communicate follow-up actions to team members as necessary; identify key drivers of business success and keep leadership focused on those considered most critical
Reinforce and maintain high standards of safety and cleanliness to ensure guest expectation is achieved; assist with emergency and security procedures if and when needed; promote good safety practices within the hotel establishment of team members and guest; establish and monitor preventive maintenance program to protect physical assets of the hotel establishment
Focus on building the hotel establishment top line revenue by assisting in the development of a sales and marketing strategy; provide input and support overall sales strategy; provide recommendation to meet yield and penetration objectives; develop strong community and public relations by participating in local events and sponsor events showcasing the hotel establishment
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
Bachelor's degree in hospitality management or similar degree or an equivalent combination of education and experience
Hotel operations experience to include knowledge of all applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authority
Certified Hospitality Administrator designation (preferred)
Presentation/Facilitation Skills (preferred)
Excellent customer service skills
INDUSTRY EXPERIENCE
Previous experience in the hospitality industry (preferred)
Hotel Management Operations experience (preferred)
Knowledge of government relations regarding hotel operations (preferred)
REQUIRED SKILLS
Ability to work in a fast-paced environment
Must be flexible to work varied schedules
Ability to delegate and direct the activities of the team to ensure efficient operation
Excellent written and oral communication skills
Must have the physical ability to walk, bend, and stand for long time periods
Must be able to lift up to 25 lbs.
ESSENTIAL SKILLS
Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs- be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Please visit our careers page to see more job opportunities.
Hotel Operations Manager
Hotel director job in Daphne, AL
Join Our Team at The Hampton Inn Mobile East Bay Daphne! The Hampton Inn Mobile East Bay Daphne is seeking a Hotel Operations Manager, Front Desk Manager or Front Office Manager. About Us: Working at the Hampton Inn Mobile East Bay Daphne, Alabama offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. Hampton Inn Mobile East Bay Daphne is not just a place to work; it is a beautiful and unique setting on the eastern shore of Mobile Bay, where you can take pride in offering guests stunning sunset views every day. Working here means being part of a team that consistently delivers excellence so much so that we've won the 'Loved by Guests' award from Expedia four years in a row. Whether you are helping guests enjoy their complimentary breakfast with breathtaking Bay views or ensuring their stay is unforgettable, you will be part of a property that values both beauty and quality. If you are looking to join a team where your work truly makes a difference, we would love to have you with us.
Why This Role?
As the first point of contact for visitors, the Hotel Operations Manager, Front Desk Manager, Front Office Manager, or Guest Service Manager will embody the spirit of hospitality and create a welcoming environment, providing excellent customer service that exceeds our guests' expectations. The Hotel Operations Manager, Front Office Manager, Front Desk Manager, or Guest Service Manager will lead and guide a diverse team of front desk agents, front office agents, or guest service agents, fostering a culture of teamwork, accountability, and professionalism. The Hotel Operations Manager, Front Desk Manager, Front Office Manager, or Guest Service Manager will manage reservations, handle guest inquiries and complaints, and coordinate with other departments to ensure smooth operations. This role also includes developing and implementing operational strategies that enhance guest satisfaction and optimize front-office efficiency. If you thrive in a fast-paced environment and possess a passion for hospitality or customer service we encourage you to apply and become a vital part of our mission to deliver exceptional guest experiences.
What's In It for You?
Comprehensive Benefits: Medical, Dental, Vision BENEFITS BEGIN DAY ONE!
Financial Perks: 401(k) with Company Match, Same Day Pay, and Flexible Spending Accounts
Time Off: Vacation, Personal Days, and Holiday pay
Exclusive Discounts: Hotel, Food and Beverage Savings for Personal Travel
Professional Growth: Online Training Courses and Commonwealth University
Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More
Key Responsibilities for the Hotel Operations Manager, Front Office Manager, Front Desk Manager, or Guest Service Manager include:
Maintains day-to-day operations of the Front Desk.
Establishes and maintains appropriate service standards for all Front Office areas.
Maintains proper cash handling procedures and appropriate over and short documentation.
Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
Working Front Office Manager covering all short-staffed shifts, including audits.
What We Are Looking for in a Hotel Operations Manager, Front Office Manager, Front Desk Manager, or Guest Service Manager:
Strong interpersonal skills and possession of a full understanding of professional business ethics, and customer service excellence.
Excellent oral and written communication skills.
Excellent organization skills, manage time well, correctly prioritizes, and is flexible.
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
************************************************************************
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.
Join us in shaping the future of hospitality in Mobile East Bay Daphne, Alabama. Apply today!
Hotel Operations Manager
Hotel director job in Montgomery, AL
Job Description
As an Operations Manager, you will be a hands-on leader who works
side-by-side
with our Housekeeping and Food & Beverage teams to ensure smooth, efficient, and guest-ready operations every single day. This role is heavily operations-focused and requires a strong background in hotel housekeeping, a deep understanding of cleaning standards, room quality, and inspection processes, and the ability to support F&B operations as needed.
You'll oversee the daily functions of both departments-supporting, coaching, and jumping in during peak times-to ensure consistency, cleanliness, and an exceptional guest experience. You will also help guide F&B purchasing, menu planning, inventory control, and compliance with all IHG brand standards.
Above all, you'll be a visible, engaged leader who isn't afraid to roll up your sleeves, support your team on the floor, and turn guest feedback into meaningful action.
What You'll Do
Lead, support, and motivate both Housekeeping and F&B teams with a hands-on leadership approach.
Ensure housekeeping quality and productivity through room inspections, training, standards enforcement, and daily operational guidance.
Champion cleanliness, safety, sanitation, and compliance across all guest areas, back-of-house spaces, and F&B venues.
Maintain operational excellence through effective scheduling, purchasing, inventory control, and cost management.
Support peak operational periods, assisting with room turns, public-area upkeep, F&B service, and problem-solving in real time.
Respond to guest concerns with professionalism and empathy, ensuring immediate action and long-term improvement.
Develop and mentor associates, fostering teamwork, engagement, and a culture of high performance.
What Makes You a Great Fit
Hotel housekeeping experience is required, with strong knowledge of cleanliness standards, inspection routines, room turn processes, and safety protocols.
Hands-on leader who is comfortable working on the floor daily with housekeeping and F&B teams.
Strong operational background with the ability to multitask between departments.
Detail-oriented problem solver with a passion for efficiency and service excellence.
A team builder who inspires and empowers associates to perform at their best.
Passionate about delivering memorable guest experiences and creating a positive, supportive work environment.
Why You'll Love It Here
Comprehensive Health Coverage (Medical, Dental, Vision)
401(k) with Company Match
Discounts on hotel stays, dining, retail, and spa services
Free Golf
Tuition Reimbursement & Professional Development
Paid Time Off & Holidays
???? Apply today and bring your leadership, operational expertise, and passion for hospitality to our team!
Hotel General Manager
Hotel director job in Jasper, AL
Job DescriptionExperienced Hotel General Manager needed for a 71 room property in Jasper, Alabama. As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.
A Day in the Life:
You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance.
You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor.
You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.
You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.
You will inspect and oversee that safety and security standards are being maintained.
You will support guest experience and satisfaction in all operations.
You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved.
You will act as the face of the property by being actively involved in the local community.
Requirements:
2 years' minimum experience in hotel/hospitality management
Experience with major hotel brands such as IHG, Marriott, or Hilton
The skills to lead a team to consistently deliver exceptional guest service
A proven track record of meeting budgets, understanding profit &loss statements, and cost controls
Benefits
Comprehensive benefits package including medical, dental, and vision
Life insurance
Pet Insurance
Short and long-term disability
Paid time off and holidays
Exclusive Hotel Discounts
Competitive Compensation
401K Savings Plan
Powered by JazzHR
SYTFl3MEjq
Hotel Maintenance
Hotel director job in Jasper, AL
The Holiday Inn Express in Jasper, AL has an immediate opening in our Maintenance department. As a member of the property maintenance team, this team member is accountable for the proper workings of the hotel. From helping to maintain the hotels plumbing and electrics, to HVAC and pool maintenance, you assist with general facilities upkeep. This individual is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. The ideal candidate has experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep the hotel operating and the guests happy.
General Maintenance Engineer will promote enhanced guest satisfaction.
You will perform various engineering skills and construction trades.
You may train others in engineering skills and construction trades.
You will interact with employees and guests, and you will display sufficient communication skills when communicating in any form.
You will help promote a collaborative, proactive, and interactive environment with other associates of the hotel.
Job Requirements:
The ability to communicate operational activities, priorities, and problems with other team members
Knowledge of common causes of equipment malfunction
The ability to perform basic painting and caulking skills
The ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.)
Knowledge of preventative maintenance methods and techniques for maintaining equipment
The ability to perform tests to check for normal operation of the hotel's equipment
Knowledge of how to test pool and spa chemicals
Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.)
Experienced expertise in the construction trades (highly desired)
Previous hotel experience (highly desired)
The ability to determine what action should be taken in response to a customer complaint, comment, or inquiry
Problem-solving skills
The ability to use various tangible and verbal techniques to solve problems with equipment
The knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task
Auto-Apply