Hotel director jobs in Aurora, CO - 22 jobs

SUMMARY: This position is responsible for the overall operation of an on-site hotel laundry operation. This role includes the responsibility for associate performance, customer relations, financial management, safety and administrative compliance. ESSENTIAL DUTIES AND RESPONSIBILITIES: The daily operations of a laundry facility in the processing and delivery of linens. Manages the development and training of the staff in efficiently producing a high-quality product. Fiscal management of the costs and expenses for the operation. The ability to forecast expenses and the planning, preparation, and execution of budgets. Handles all human resources issues such as training, regulatory compliance, staffing, payroll and benefit administration for the entire staff. Direct liaison with the on-site client; producing, reporting, feedback and customer relations Production of accurate billing practices for services provided. Production of weekly reporting for Operations, Key Indicators, Payroll, and Human Resource Functions. Must be able to read and interpret a P&L statement. Oversee regulatory compliance for all required agencies. Must be knowledgeable of State, OSHA and applicable local requirements Liaison for all customer departments, Linen Review Committees, and Operations Committees within the property as necessary. Direct cost control and knowledge of contracts when dealing with vendors. Overseas the daily monitoring of payroll and labor costs. Facilitates the engineering upkeep and preventative maintenance of operations and engineering equipment if applicable. Develops action plans and development plans for associates, assuring their growth and success. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Knowledge or production methods of scheduling, staffing, and monitoring efficiencies Knowledge of or the ability to learn the functions of laundry equipment and basic washroom chemistry The ability to communicate effectively in written format and oral presentations The ability to multi-task and establish priorities The ability to maintain and demonstrate organization in a changing environment Exhibits initiative, sense of urgency, responsibility, flexibility, and leadership Possess a thorough knowledge of contract administration and office procedures Ability to use experience of a working environment to meet established goals and objectives. Minimum of 2 years combined operations and/or management experience required. Physical Requirements: Must be able to traverse and inspect all areas of work site this may include walking, climbing, reaching, bending, or stretching. Must be able to lift up to 15 pounds at a time. Exposure to characteristic noise and warm temperatures of laundry environment. Must be on-call to address delays, emergencies, and other issues at the jobsite. Prolonged periods sitting, standing, and working on a computer or laundry equipment. EDUCATION: BS/BA in Business Management or its equivalent preferred. A minimum of two years operations and/or management experience, preferably laundry operations with large scale plants in management or commercial field. Spanish language skills a plus. COMPUTER SKILLS: Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Director of Sales The Director of Sales leads the sales department to achieve revenue goals, build strong customer relationships, and drive business growth. This role involves strategic planning, team leadership, and collaboration with executive leadership to implement sales strategies. Compensation: $75,000 - $85,000 Key Responsibilities: Develop and execute strategic sales plans to achieve organizational goals. Analyze sales data to project revenue, set targets, and identify new markets. Manage customer relationships by identifying needs and resolving concerns. Lead and develop the sales team through training and performance evaluations. Collaborate with executives to establish quotas and sales strategies. Represent the company at industry events and trade shows. Prepare and manage the sales budget, ensuring expenses align with goals. Perform other duties as assigned by executive leadership. Qualifications: Minimum of three years of proven sales experience, preferably in a leadership role. Strong communication, negotiation, and customer service skills. Proven leadership abilities and a results-driven approach. Proficiency in Microsoft Office Suite and related software. Additional Requirements: Ability to sit at a desk and work on a computer for extended periods. Occasional travel for meetings, conferences, or client visits. Benefits: 5 Free paid days after 90 days 5 Paid Sick Days 18350 East 65th Ave, Denver, CO 80249

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!

Why us? Hotel Clio is looking for a people-centric, highly organized Director of Rooms to lead one of the most complex and impactful areas of our hotel. This role is ideal for a thoughtful leader who thrives in a dynamic environment, balances operational excellence with genuine care for both guests and associates, and brings structure and clarity to multifaceted operations while elevating the overall guest experience. Your Inspiration for Unforgettable Experiences in Cherry Creek North. Welcome to Hotel Clio, a Luxury Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district. We cater to travelers desiring an elegant and inspirational stay and invite locals to enjoy the renowned Toro Latin Kitchen & Lounge restaurant. Take a seat and let the Latin American flavors at Toro transport you. In the tradition of South American convivial dining culture, Toro features a ceviche bar, small plates and fresh locally sourced ingredients. We are your inspiration for uncovering new experiences within our community, where boutique shopping and exquisite attractions are just steps away. Discover endless opportunities with Hotel Clio, the muse of Cherry Creek. At Hotel Clio, part of Sage Hospitality Group, we seek innovative leaders with a disruptive spirit, not just job seekers. We're looking for power players eager to rise to the top. Sage offers opportunities for growth and personal fulfillment, emphasizing the aspects that keep us human and happy. We aim to attract and retain associates engaged in our culture, passionate about hospitality, and excited to enrich lives one experience at a time. Founded on bold individuality, Sage has created some of the world's best hotels, restaurants, and experiences, thanks to people like you who follow their own path, are eager to learn, and love their community. We embrace uniqueness in both guest experiences and team member treatment, fostering a community built on integrity, respect, innovation, and togetherness. Apply today and join us at Hotel Clio. You belong here! Application window available until 02/12/2026 or until filled. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: the front office, guest services, housekeeping, security. May participate in total hotel management as a member of the Hotel Executive Committee. Responsibilities Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles). Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. Support overall housekeeping operations including managing inventory, daily opening and closing of department, laundry productivity and maintenance of equipment. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last) Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction. Maintains a friendly, cheerful and courteous demeanor at all times. Ensures that the overall operation of the front desk and housekeeping is completed daily. Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. Works closely with housekeeping and maintenance to ensure property is maintained. Hiring, motivating and training staff. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience preferred. Experience Four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills This includes experiential knowledge required for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to respond to guest requests and questions over the phone Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner. Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment. Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. Bending/kneeling -must be able to accomplish any task required of associates within assigned departments. Mobility -must be able to accomplish any task required of associates within assigned departments. Continuous standing -must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week. Driving required as necessary. Environment Inside hotel and office environment 95% of shift. Benefits Eligible to participate in Sage bonus plan. Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Marriott + Sage Hotels, Restaurants, and much more. One hot meal per-shift in associate cafetería Free covered garage parking Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $100,000.00 - USD $110,000.00 /Yr.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! **Some of your responsibilities include:** + Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. + Works directly with the ownership group to strategize and implement projects that will assist with the business growth. + Coordinate and assist with guest satisfaction and guest resolutions. + Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. + Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. + Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. + Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. + Review and approve all operating expenses. + Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations + Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. **What You Bring** + 2 to 4 years of upper-level management experience in hospitality. + Bachelor's degree preferred. + Ability to encourage, lead and manage a team by example. + High level of creativity, enthusiasm and flexibility! + Strong computer skills including Word and Excel. + Must possess excellent interpersonal skills both internally and externally. + Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Benefits: Employee discounts Maintenance Keep all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel. Complete maintenance work orders from all departments on a timely basis by following hotel standard operating procedures. Continually work towards and support the improvement of engineering service to guests, other departments, and fellow staff. Essential Duties and Responsibilities: Respond and attend to guest repair requests. Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed. Update the maintenance work order form / job card and file them. Interpret readings from meters & gauges and other measuring units. Ensure the security of guest room access and hotel property. Maintain the confidentiality of hotel guests and pertinent hotel information. Read and Understand test equipment, measuring devices, and safety manuals. Perform maintenance activities in the guest room including, but not limited to, plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC, and AC ducts. Perform maintenance activities in hotel public areas, and outdoor areas. Program TVs and perform general housekeeping and engineering related inventory duties. Maintain all tools and equipment in the hotel. Operate independently by analyzing, identifying courses of action, and implementing solutions with available resources at a high quality. Be available for any emergencies and act in an engineering capacity to protect guests and associates, preserving the building and its systems. Monitor fire alarm systems as necessary. Read and understand blueprints, schematic drawings, and technical parts breakdown. Maintain maintenance inventory as needed. Uniform and personal appearance must be clean and professional and follow brand standards. Train and instruct other members of the staff through sharing knowledge and skills. Competencies: To perform the job successfully, an individual should demonstrate the following. Job Title: Maintenance Department: Hotel Property Operations Reports To: General Manager FLSA Status: Non-Exempt Adaptability Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands. Communication Exhibits good listening and comprehension skills. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Continuous Learning Accesses own strengths and weaknesses. Pursues training and development opportunities. Seeks Feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills. Customer Service Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service. Dependability - Commits to doing the best job possible. Follows instruction. Keeps commitments. Meets attendance and punctuality guidelines. Responds to requests for service and assistance. Takes responsibility for own actions Problem Solving Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early stages. Works well in group problem solving situations. Teamwork Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others views. Gives and welcomes feedback. Puts success of team above own interests. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Language Ability: Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees. Mathematical Ability: Add and subtract two digit numbers and multiply/divide with 10's and 100's. Perform these operations using units of American money and weight measurement, volume and distance. Reasoning Ability: Define problems, collect data, establish facts and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Software Skills: Working knowledge of MS Office; knowledge of hotel management software (PMS) Certificates and Licenses: None Supervisory Responsibilities: None Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional hotel environment. The role routinely uses standard office equipment and housekeeping equipment. Will be around chemicals associated with kitchen, laundry and maintenance environment. Hotel operates 24/7 and this position will need to be available days, nights, weekends, holidays, and on-call as necessary. Frequently works near moving mechanical parts, high, precarious places, outside weather conditions, and with explosives. Frequently exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electric shock, radiation, and vibration. Moderate noise level. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires ordinary conversation, hearing, and visual acuity. Bend, squat, kneel, twist and reach repetitively. Sit, stand, walk for prolonged periods (8 hours per day), and move about the office and hotel/customer facilities as necessary. Performing this job regularly requires use of hands to finger, handle, or feel objects, tools or controls. Employee must occasionally lift and/or move up to 50 pounds. Employee must be able climb several flights of stairs in case of emergency or if property is not equipped with elevator. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any

Why us? Hotel Clio is looking for a people-centric, highly organized Director of Rooms to lead one of the most complex and impactful areas of our hotel. This role is ideal for a thoughtful leader who thrives in a dynamic environment, balances operational excellence with genuine care for both guests and associates, and brings structure and clarity to multifaceted operations while elevating the overall guest experience. Your Inspiration for Unforgettable Experiences in Cherry Creek North. Welcome to Hotel Clio, a Luxury Collection Hotel located in Denver's sophisticated Cherry Creek North shopping district. We cater to travelers desiring an elegant and inspirational stay and invite locals to enjoy the renowned Toro Latin Kitchen & Lounge restaurant. Take a seat and let the Latin American flavors at Toro transport you. In the tradition of South American convivial dining culture, Toro features a ceviche bar, small plates and fresh locally sourced ingredients. We are your inspiration for uncovering new experiences within our community, where boutique shopping and exquisite attractions are just steps away. Discover endless opportunities with Hotel Clio, the muse of Cherry Creek. At Hotel Clio, part of Sage Hospitality Group, we seek innovative leaders with a disruptive spirit, not just job seekers. We're looking for power players eager to rise to the top. Sage offers opportunities for growth and personal fulfillment, emphasizing the aspects that keep us human and happy. We aim to attract and retain associates engaged in our culture, passionate about hospitality, and excited to enrich lives one experience at a time. Founded on bold individuality, Sage has created some of the world's best hotels, restaurants, and experiences, thanks to people like you who follow their own path, are eager to learn, and love their community. We embrace uniqueness in both guest experiences and team member treatment, fostering a community built on integrity, respect, innovation, and togetherness. Apply today and join us at Hotel Clio. You belong here! Application window available until 02/12/2026 or until filled. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. The major areas of responsibility/management include: the front office, guest services, housekeeping, security. May participate in total hotel management as a member of the Hotel Executive Committee. Responsibilities + Manage the human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. + Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles). + Supervise the housekeeping and laundry employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate. + Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services. + Support overall housekeeping operations including managing inventory, daily opening and closing of department, laundry productivity and maintenance of equipment. + Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last) + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. + Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. + Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets, ensure a safe, accident free environment for guests and employees and maintain/improve guest satisfaction. + Maintains a friendly, cheerful and courteous demeanor at all times. + Ensures that the overall operation of the front desk and housekeeping is completed daily. + Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. + Works closely with housekeeping and maintenance to ensure property is maintained. + Hiring, motivating and training staff. + Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience preferred. Experience Four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills + This includes experiential knowledge required for management of people and complex problems. + Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. + Ability to make decisions with only general policies and procedures available for guidance. + Supervisory/management skills. + Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to respond to guest requests and questions over the phone + Excellent speech communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner. + Excellent literacy is required. Must be able to both assimilate and generate explicit and concise documents for publication within our corporate environment. + Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. + Bending/kneeling -must be able to accomplish any task required of associates within assigned departments. + Mobility -must be able to accomplish any task required of associates within assigned departments. + Continuous standing -must be able to accomplish any task required of associates within assigned departments. + Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week. + Driving required as necessary. Environment Inside hotel and office environment 95% of shift. Benefits + Eligible to participate in Sage bonus plan. + Unlimited paid time off + Medical, dental, & vision insurance + Eligible to participate in the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid FMLA leave for up to a period of 12 weeks + Employee Assistance Program + Great discounts on Marriott + Sage Hotels, Restaurants, and much more. + One hot meal per-shift in associate cafetería + Free covered garage parking + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $100,000.00 - USD $110,000.00 /Yr. ID: _2026-30129_ Position Type: _Regular Full-Time_ Property : _Hotel Clio_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ Min: _USD $100,000.00/Yr._ Max: _USD $110,000.00/Yr._ _Address_ : _150 Clayton Ln_ _City_ : _Denver_ _State_ : _Colorado_ EOE Protected Veterans/Disability

Job DescriptionWe're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and performing any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!Compensation: $15 - $16 hourly Responsibilities: Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests Qualifications: At least 1 year of experience as a houseperson or housekeeper preferred This role requires a strong emphasis on putting the guest first and providing exceptional customer service Graduated high school, received GED or equivalent Solid work ethic and excellent organizational, time management, and communication skills Strong knowledge of cleaning techniques and products About Company At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work. Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away. Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts. The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.

Job DescriptionDescription: As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements: Job Requirements: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards Notify supervisors of any damages, deficits, and/or disturbances Ensure that departments achieve or exceed guest's service expectations Control all purchases for the department, consistently aware of quality and cost Prepare team member schedules in accordance with budgets and business forecasts Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: Knowledge of budget preparation, payroll, and cost spending controls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Valid Driver's License is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

General Manager All Inn Hotel About All Inn Hotel The All Inn Hotel is a 54-room independent boutique hotel opening March 2026 on East Colfax in Denver, Colorado. Revived from the historic Fountain Inn, formerly home to the iconic Rockbar and a mid-century cultural landmark for more than 65 years, All Inn blends restored architectural character with richly layered interiors, a lively social heart, and a strong sense of neighborhood connection. Deeply inspired by the era in which it was originally built, the hotel is designed to be both a destination and a community hub, offering guests an experience that is authentic, vibrant, and rooted in Denver s cultural history. Position Overview The General Manager (GM) of All Inn is responsible for overseeing the daily hotel operations of the property as well as providing insight and feedback on strategic direction. The GM must be able to guide employees to work as a well-functioning team. Must be a team player and an effective leader, able to set examples and foster a climate of cooperation and efficiency. Plans and supervises the activities of the team to ensure the smooth and profitable running of business. Achieves high guest, employee, home base and owner satisfaction and quality service, while also achieving the hotel's financial goals. The GM is responsible for demonstrating excellent leadership that inspires others to succeed and promotes an open door of communication. Partners with the Imprint Hospitality team in the development of the hotel s budget, marketing plan, and objectives. Ultimately, the GM s goal is to enhance customer loyalty and strengthen the reputation of All Inn and Imprint Hospitality through operations at a high level and create valuable returns for investors. Duties and Responsibilities: Manage the People Resources efforts to attract, retain and motivate the employees; hire, train, schedule, develop, empower, coach and counsel, conduct performance, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Create an environment where guests are a priority and experience a positive and memorable visit. Ensure all team members are trained and held accountable for exceptional customer service. Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance, and operating departments. Guest Service Through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Manage all customer feedback online and in person with responses that are appropriate. Ensure root cause of problems are vetted and remedied. Supervise work at all levels to ensure efficiency, completion and quality standards (front office, room attendants, laundry attendants, maintenance employees, etc.) Manage payroll and expenses, analyze and interpret financial information and monitor sales, room inventory, market inventory, and profits. Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to the team. Monthly review of financial statements in order to correct problems, assure spending is in line, and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to ensure that monies are wisely expended. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts Audit time punches daily, approve staff timecards, generate pay period summary report and send to finance Daily Entries of finances and accounting (AR-AP) and send to the finance manager Audit cash drawers and safes at each property Audit petty cash make entries into each property petty cash spreadsheets and submit to finance for reimbursement Recording, making bank deposits and match them to the day end close reports Partner with leadership to develop and implement an intuitive and efficient marketing strategy to promote the hotel s services Control and make updates daily to the OTA inventory of both properties within Stay N Touch and match availability on extranets Mange retail ncluding purchasing, display, inventory control and sales management. Manage vendor relationships to ensure value purchasing and appropriate supply levels. Oversee maintenance and capital programs, staff, equipment and preventative maintenance. Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations, and ensure quality service and customer satisfaction. Inspect facilities regularly and enforce strict compliance with health and safety standards. Execute and promote an accident and safety prevention program to minimize liabilities and related expenses. Submit operations reports weekly and monthly to memorialize the week s events and notable activities. Assist as necessary with special projects and coverage of shifts. Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Immediately remedy any unsafe conditions. Other Responsibilities: Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Other duties as assigned. You are: Committed to excellence Culture driven Transparent Passionate Courageous Intentional Authentic Competitive Creative Dynamic Nimble Engaging Fun Detail Oriented You can: Lift, push, pull and carry up to 50 pounds. Frequently bend and kneel to perform inspections. Respond quickly to emergency - 100% mobility required. Continuously stand and climb stairs approximately 40% of 8 hours. Visually inspect interior and exterior of hotels You have: 3-5 years of leadership experience and moderate knowledge of the hospitality and business management fields. Ability to multi-task, plan, prioritize, and manage time. Ability to study, analyze, and interpret complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the VP of Operations informed. Highly developed communication skills to frequently negotiate, convince, sell and influence other employees, hotel guests and/or corporate clients. Excellent speech and written skills in order to communicate with owners, guests, and employees. Excellent literacy skills necessary for reports, policies, and procedures. Note this job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

We are seeking a dynamic and experienced Hotel General Manager to lead our team and oversee all aspects of operations at our esteemed establishment. The ideal candidate will possess a strategic mindset, exceptional leadership skills, and a strong dedication to providing outstanding guest experiences. **Key Responsibilities:** - Oversee all hotel operations, including guest services, housekeeping, maintenance, sales, and financial activities, to ensure efficiency and profitability. - Develop and implement strategies to enhance guest satisfaction, increase occupancy rates, and maximize revenue. - Lead, mentor, and motivate staff to deliver high-quality service and exceed guest expectations. - Establish and maintain effective relationships with guests, vendors, and local business partners. - Prepare and manage budgets, analyze financial data, and take corrective actions to improve performance. - Ensure compliance with health, safety, and local regulations. - Drive marketing and promotional initiatives to enhance the hotel's visibility and attract new business. - Continuously review and improve operational processes to increase efficiency and service standards. - Resolve guest complaints and other issues promptly and professionally. - Monitor industry trends and competitor activities to keep the hotel competitive in the market. **Qualifications:** - Bachelor's degree in Hospitality Management, Business Administration, or a related field; or equivalent experience. - Significant experience in hotel management, with a proven track record of success. - Strong leadership qualities with the ability to manage and motivate a diverse team. - Excellent communication and interpersonal skills. - Strong financial acumen and experience with budget management. - Knowledge of hospitality industry standards and best practices. - Proficiency with hotel management software and systems. - Ability to work flexible hours, including weekends and holidays, as needed. **Why Join Us?** We offer a competitive salary package, opportunities for professional development, and a supportive work environment. You'll be part of a vibrant team, dedicated to providing unparalleled guest experiences and enhancing the reputation of our hotel. If you are a proactive leader with a passion for hospitality, we invite you to apply and help us continue to maintain our high standards and create memorable experiences for our guests.

A dynamic, multi-unit hospitality company is seeking a Hotel General Manager to oversee a branded hotel property in Durango, Colorado. This established, successful company specializes in the development, construction, and management of hotels and restaurants across the United States. The ideal candidate will be a positive, easy-to-work-with, solid leader who can drive operational excellence and deliver superior guest service. This role is critical for ensuring alignment with brand standards, achieving financial targets, and maintaining high levels of guest satisfaction. Hotel General Manager Responsibilities: Oversee all hotel operations including guest relations, front desk, housekeeping, maintenance, and finances. Ensure exceptional guest service and proactively handle guest concerns. Achieve budgeted revenue and profit goals while managing P&L and cost controls. Implement sales and marketing programs and continually solicit new business. Recruit, train, and develop staff;conduct annual reviews and promote teamwork. Maintain brand standards for cleanliness, safety, and guest satisfaction across all areas. Ensure compliance with all hiring practices, licenses, and regulatory requirements. Hotel General Manager Qualifications: Marriott Experience Required 2+ years of hospitality experience required;3+ years preferred. Bachelor's degree preferred;High School Diploma or GED required. Strong leadership skills with a positive, team-oriented approach. Excellent communication and problem-solving abilities. Financial acumen including P&L management and budget creation. Computer proficiency and hotel management system experience preferred. Compensation: $90, 000 - $100, 000 + generous bonus potential (estimated up to $16, 000), comprehensive medical, dental, and vision insurance, retirement savings with company match, relocation assistance available, and more! If you are an experienced hospitality professional interested in driving your career to the next level in a challenging yet rewarding environment, apply today!

Located in the Rocky Mountains, Chamonix Casino Hotel is where European elegance meets Colorado comfort. At Chamonix, every team member plays a vital role in delivering an exceptional guest experience. Enjoy the excitement of the gaming and hospitality industry while advancing your skills alongside a supportive team. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily hotel operations, including Front Desk, Reservations, Transportation, and Bell Services. Lead, develop, and motivate hotel staff. Responsible for hiring, training, scheduling, performance management, and professional development. Ensure all employees deliver consistent, world-class guest service and maintain a polished, professional demeanor at all times. Collaborate closely with Player Services and other departments to coordinate guest needs and ensure a seamless experience across the property. Personally engage with guests to provide assistance, recommendations, and personalized service that reflects the Chamonix standard. Review and approve schedules, timecards, and departmental staffing to maintain optimal coverage. Lead and participate in management meetings to set goals, resolve issues, and communicate expectations clearly. Ensure employees are informed of company and department policies, and reinforce adherence to service and operational standards. Act as a hands-on support leader, stepping in to assist in any department as needed to ensure smooth operations. Maintain compliance with the Colorado Limited Gaming Act, Internal Control Minimum Procedures, and all internal policies and procedures. Promote a clean, organized, and safe work environment throughout hotel operations. Demonstrate consistent and reliable attendance to support team performance and guest satisfaction. Perform additional duties and special projects as assigned. QUALIFICATIONS: Strong customer service and leadership skills with the ability to inspire high-performing teams. Excellent communication, organization, and problem-solving abilities. Proven track record of success in fast-paced hospitality environments. Ability to multitask effectively and remain calm under pressure. Flexibility to work weekends, holidays, and variable shifts, including overnights if required. Professional, guest-focused demeanor with a commitment to excellence. Bachelor's degree in Hospitality Management or related field preferred; equivalent experience accepted. Three (3)+ years of hotel or front desk management experience required. One (1)+ year of supervisory or leadership experience required. Must hold or be able to obtain a valid State of Colorado Gaming License. PHYSICAL DEMANDS: Essential duties primarily involve standing while completing paperwork or using a computer, and routine kneeling, squatting, bending, and crouching with standard breaks. Essential duties involve frequent brisk walking, climbing stairs, stretching, reaching, lifting, and pushing materials, supplies, and equipment. Essential duties require lifting up to 30 pounds, and working a flexible workweek, including weekends and holidays, with overtime hours occasionally required. COMPENSATION AND BENEFITS: $80,000+ based on experience Full House Resorts provides a robust benefits package for all employees and eligible family members, including: Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage. For the employees, Full House Resorts provides: Financial Security: Life insurance, disability coverage, and supplemental benefits. Retirement Savings: 401(k) plan with company matching after one (1) year of service. Paid Time Off: Generous PTO program. Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park. Wellness Perks: Complimentary local gym membership. Professional Growth: Tuition reimbursement and career development opportunities. Exclusive Discounts: Employee savings on hotel and resort services.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! Some of your responsibilities include: * Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. * Works directly with the ownership group to strategize and implement projects that will assist with the business growth. * Coordinate and assist with guest satisfaction and guest resolutions. * Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. * Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. * Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. * Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. * Review and approve all operating expenses. * Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations * Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring * 2 to 4 years of upper-level management experience in hospitality. * Bachelor's degree preferred. * Ability to encourage, lead and manage a team by example. * High level of creativity, enthusiasm and flexibility! * Strong computer skills including Word and Excel. * Must possess excellent interpersonal skills both internally and externally. * Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Requirements Job Requirements: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards Notify supervisors of any damages, deficits, and/or disturbances Ensure that departments achieve or exceed guest's service expectations Control all purchases for the department, consistently aware of quality and cost Prepare team member schedules in accordance with budgets and business forecasts Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: Knowledge of budget preparation, payroll, and cost spending controls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Valid Driver's License is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $65,000

General Manager - All Inn Hotel About All Inn Hotel The All Inn Hotel is a 54-room independent boutique hotel opening March 2026 on East Colfax in Denver, Colorado. Revived from the historic Fountain Inn, formerly home to the iconic Rockbar and a mid-century cultural landmark for more than 65 years, All Inn blends restored architectural character with richly layered interiors, a lively social heart, and a strong sense of neighborhood connection. Deeply inspired by the era in which it was originally built, the hotel is designed to be both a destination and a community hub, offering guests an experience that is authentic, vibrant, and rooted in Denver's cultural history. Position Overview The General Manager (GM) of All Inn is responsible for overseeing the daily hotel operations of the property as well as providing insight and feedback on strategic direction. The GM must be able to guide employees to work as a well-functioning team. Must be a team player and an effective leader, able to set examples and foster a climate of cooperation and efficiency. Plans and supervises the activities of the team to ensure the smooth and profitable running of business. Achieves high guest, employee, home base and owner satisfaction and quality service, while also achieving the hotel's financial goals. The GM is responsible for demonstrating excellent leadership that inspires others to succeed and promotes an open door of communication. Partners with the Imprint Hospitality team in the development of the hotel's budget, marketing plan, and objectives. Ultimately, the GM's goal is to enhance customer loyalty and strengthen the reputation of All Inn and Imprint Hospitality through operations at a high level and create valuable returns for investors. Duties and Responsibilities: Manage the People Resources efforts to attract, retain and motivate the employees; hire, train, schedule, develop, empower, coach and counsel, conduct performance, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Create an environment where guests are a priority and experience a positive and memorable visit. Ensure all team members are trained and held accountable for exceptional customer service. Regular personal inspection of guest rooms, public areas, back of house, banquet function set-ups. Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance, and operating departments. Guest Service Through leadership and example, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees. Establish and implement guest service standards for all departments, periodically review, identify problems and corrective actions. Manage all customer feedback online and in person with responses that are appropriate. Ensure root cause of problems are vetted and remedied. Supervise work at all levels to ensure efficiency, completion and quality standards (front office, room attendants, laundry attendants, maintenance employees, etc.) Manage payroll and expenses, analyze and interpret financial information and monitor sales, room inventory, market inventory, and profits. Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to the team. Monthly review of financial statements in order to correct problems, assure spending is in line, and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to ensure that monies are wisely expended. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts Audit time punches daily, approve staff timecards, generate pay period summary report and send to finance Daily Entries of finances and accounting (AR-AP) and send to the finance manager Audit cash drawers and safes at each property Audit petty cash make entries into each property petty cash spreadsheets and submit to finance for reimbursement Recording, making bank deposits and match them to the day end close reports Partner with leadership to develop and implement an intuitive and efficient marketing strategy to promote the hotel's services Control and make updates daily to the OTA inventory of both properties within Stay N Touch and match availability on extranets Mange retail ncluding purchasing, display, inventory control and sales management. Manage vendor relationships to ensure value purchasing and appropriate supply levels. Oversee maintenance and capital programs, staff, equipment and preventative maintenance. Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations, and ensure quality service and customer satisfaction. Inspect facilities regularly and enforce strict compliance with health and safety standards. Execute and promote an accident and safety prevention program to minimize liabilities and related expenses. Submit operations reports weekly and monthly to memorialize the week's events and notable activities. Assist as necessary with special projects and coverage of shifts. Represent the hotel within the local community, positioning the hotel as a good corporate citizen that is involved and supportive of community affairs. Immediately remedy any unsafe conditions. Other Responsibilities: Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel. Other duties as assigned. You are: • Committed to excellence • Culture driven • Transparent • Passionate • Courageous • Intentional • Authentic • Competitive • Creative • Dynamic • Nimble • Engaging • Fun • Detail Oriented You can: Lift, push, pull and carry up to 50 pounds. Frequently bend and kneel to perform inspections. Respond quickly to emergency - 100% mobility required. Continuously stand and climb stairs approximately 40% of 8 hours. Visually inspect interior and exterior of hotels You have: 3-5 years of leadership experience and moderate knowledge of the hospitality and business management fields. Ability to multi-task, plan, prioritize, and manage time. Ability to study, analyze, and interpret complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the VP of Operations informed. Highly developed communication skills to frequently negotiate, convince, sell and influence other employees, hotel guests and/or corporate clients. Excellent speech and written skills in order to communicate with owners, guests, and employees. Excellent literacy skills necessary for reports, policies, and procedures. Note - this job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the position.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $50,000 to $70,000 Salary Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements Job Requirements: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards Notify supervisors of any damages, deficits, and/or disturbances Ensure that departments achieve or exceed guest's service expectations Control all purchases for the department, consistently aware of quality and cost Prepare team member schedules in accordance with budgets and business forecasts Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: Knowledge of budget preparation, payroll, and cost spending controls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Valid Driver's License is preferred The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $65,000

Overview: Hotel Sales Manager We are seeking a motivated and detail-oriented Hotel Sales Coordinator to support our sales team in achieving goals through account management, lead generation, and customer service. The ideal candidate will have strong communication skills and a passion for sales, thriving in a fast-paced environment. Compensation: $50,000 - $65,000. Responsibilities: Manage the sales team in managing client accounts and maintaining strong customer relationships. Generate leads through market research and networking. Support inside sales by preparing proposals, presentations, and sales materials. Coordinate communication between sales and other departments for seamless operations. Track sales metrics and prepare reports to monitor performance and identify areas for improvement. Participate in business development initiatives to expand market reach and drive growth. Facilitate upselling opportunities by identifying customer needs and recommending solutions. Qualifications: Proven experience in customer service or sales, preferably in a B2B environment. Strong understanding of account management and business development strategies. Excellent communication skills (written and verbal) with a focus on building relationships. Collaborative and self-motivated. Familiarity with lead generation techniques and sales management processes is a plus. Detail-oriented with strong organizational skills to manage multiple tasks. Proficient in CRM software and sales tools. Experience: 4 years in sales (Preferred) 4 years in the hotel industry (Preferred)