Expedition Hotel Manager - Travel, Benefits & Leadership
Lindblad Expeditions 4.6
Hotel director job in Seattle, WA
A leading expedition travel company is seeking a Hotel Manager to oversee staff and functions within hotel departments on board their vessels in Seattle. This role includes responsibilities in guest relations, administrative duties, and safety protocols, while ensuring high-quality standards are met. Ideal candidates have experience managing hotel operations on a passenger vessel and hold necessary safety certifications. Competitive compensation between $361 - $387 daily plus benefits is offered.
#J-18808-Ljbffr
$361-387 daily 5d ago
Looking for a job?
Let Zippia find it for you.
Hotel Manager
Spirehotels
Hotel director job in Seattle, WA
Are you a hospitality leader with a passion for operational excellence, front office innovation, and dynamic F&B leadership? We're seeking a results-driven Hotel Manager to help lead our 460-room full-service Marriott at one of the nation's busiest airports.
This role is ideal for a seasoned hotel executive with strong credentials in Front Office and Food & Beverage operations, a high level of systems and technology fluency, and a leadership style focused on maximizing individual and team potential. If you thrive in high-volume environments and lead with both accountability and empathy, we want to connect.
Key Responsibilities
Direct daily hotel operations with emphasis on Front Office, F&B, and Operational Technology
Oversee multiple F&B outlets and banquet operations; support innovation in menu engineering, labor efficiency, guest experience, and profitability
Champion Marriott brand standards, service excellence, and continuous process improvement
Collaborate with department heads (F&B, Housekeeping, Engineering, Sales) to ensure cohesive execution and associate engagement
Spearhead technology-forward guest experiences (mobile key, digital check-in, service recovery tools, etc.)
Serve as acting GM in the General Manager's absence; participate in owner and brand-facing meetings
Leverage individual and team potential to build and develop high‑performing teams
Monitor and optimize hotel metrics: GSS, RevPAR Index, GOP, Food Cost %, Labor Productivity, etc.
What You Bring
5+ years of hotel leadership experience, including at least 2 years as a division head or higher in Food & Beverage at a full‑service Marriott
Strong background in Rooms Division and Front Office leadership, with proven success in operational execution and guest satisfaction
Experience managing high‑volume F&B operations, banquet services, and outlet profitability
Comfortable with Marriott systems and tools (e.g., MGS, FMPMS, MARSHA)
Ability to analyze performance data, diagnose opportunities, and take decisive action
Passion for people and performance: a developer of talent who understands both operational excellence and emotional intelligence
Strengths‑based leader: You understand your team's innate talents and lead from your own
Preferred Themes
Relator - You build trust and strengthen teams
Analytical - You love solving problems with data
Learner - You're driven to grow and evolve
Responsibility - You own outcomes and model integrity
Why This Hotel?
Premier 460‑room airport Marriott with high transient, crew, and group volume
Full‑service operations including multiple restaurants, bar/lounge, and event space
Active capital reinvestment and ownership support for innovation and modernization
Part of the Spire Hospitality portfolio - known for people‑first culture and performance‑driven leadership
Ready to lead with purpose? Join us in building a culture of excellence-where your hospitality expertise and StrengthsFinder approach can shine.
Salary
Salary starting rate: $120,000 USD.
Competitive salary and performance‑based bonuses
Retirement savings plan with company matching
Paid time off
Opportunities for professional development and career advancement
Employee discounts on hotel stays and dining
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
$120k yearly 5d ago
Assistant Hotel Manager
American Cruise Lines 4.4
Hotel director job in Portland, OR
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
Assist Hotel Manager as directed.
Assists Restaurant Manager during all meal services.
Performs duties of Hotel General Manager when Hotel General Manager is off ship.
Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
Present and available during all meal services, either front or back of house including secondary dining outlet.
Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
Assists & verifies stateroom inspections.
Assists and verifies with Housekeeping Manager for the Turnaround Day process.
Oversees bartender steward ensuring secondary bar operations run smoothly.
Displays leadership and maintains professional presence.
Visible and available to all guests and crew.
Holds officers and crew accountable to American Cruise Lines' standards.
Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
Assesses the performance of the management team and provides immediate corrective feedback.
Anticipates the needs of guests and crew.
Responds quickly to guest requests and ensures follow-through of service delivery.
Identifies problems, resolves immediately, and requests home office support as needed.
Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
Assists ship officers in achieving weekly sales goals.
Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
Maintains sanitation and cleanliness standards of crew rooms.
Monitors shipboard business transactions, accounting, timecards, and home office reporting.
Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
Tracks all hotel maintenance items and ensures completion.
Creates consistent and positive crew experiences to improve employee retention.
Perform bartending duties as needed with other management personnel.
Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
Bachelor's degree in hospitality management orHotel & Restaurant Management is preferred.
Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
Business degree may be considered with management and hospitality experience.
Military experience may be considered with management and hospitality experience.
Strong organizational skills and excellent verbal and written communication skills (English).
Proficiency in Microsoft Office Suite applications.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
US Coast Guard regulated pre-employment drug test.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Ability to motivate, train, and assess individual and team performance.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all passenger, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Consistent, accountable, confident, assertive, and committed.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary Travel Accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$64k-96k yearly est. 57d ago
Hotel Manager
Troon Golf, L.L.C 4.4
Hotel director job in Brewster, WA
Gamble Sands Resort - Brewster, WA Troon Managed Resort Salary Range: $80,000-$90,000 DOE Reports To: General Manager Supervises: Front Desk, Housekeeping, Night Audit The Hotel Manager is responsible for the overall leadership, operational execution, and guest experience of the lodging operation at Gamble Sands Resort. This role oversees all hotel departments and ensures service standards align with Gamble Sands brand expectations and Troon management standards.
The Hotel Manager partners closely with Golf Operations, Food & Beverage, Maintenance, and Sales to deliver a seamless, high-quality resort experience while maintaining operational efficiency and strong team leadership.
Key Responsibilities
Guest Experience & Service Standards
* Lead a culture of hospitality focused on exceptional guest service
* Ensure consistent service delivery aligned with Gamble Sands and Troon standards
* Handle guest issues and service recovery with professionalism and authority
* Monitor guest feedback and identify opportunities for improvement
Hotel Operations
* Oversee daily operations of Front Desk, Housekeeping, Night Audit, and Guest Services
* Manage room inventory, arrivals, departures, and special guest requests
* Maintain high standards of cleanliness, presentation, and room readiness
Coordinate with Maintenance on preventative care and room issues
Leadership & Team Development
* Hire, train, coach, and develop hotel leadership and hourly team members
* Establish clear SOPs, expectations, and accountability across departments
* Conduct performance reviews and support staff development
* Build effective schedules balancing service levels and labor efficiency
Financial & Administrative Management
* Manage hotel labor and departmental expenses within approved budgets
* Monitor payroll, purchasing, and inventory controls
* Support forecasting and revenue optimization efforts with the General Manager
* Ensure compliance with Troon operational and reporting standards
Cross-Department Collaboration
* Coordinate with Golf Operations and Food & Beverage on group stays and peak periods
* Support Sales and Events with room blocks, VIP arrangements, and group execution
* Participate in resort leadership meetings and planning
Compliance & Risk Management
* Ensure compliance with Troon standards, safety protocols, and local regulations
* Oversee key control, cash handling, and audit procedures
Qualifications
* 5+ years of hotelor resort management experience
* Experience leading Front Desk and Housekeeping operations required
* Resort or destination property experience strongly preferred
* Strong understanding of hotel labor management and cost controls
* Proven leadership in fast-paced or seasonal environments
* Excellent communication and problem-solving skills
* Experience within a managed-property environment (Troon or similar) preferred
Work Environment
* Full-time, on-site role
* Requires weekends, holidays, and flexible scheduling during peak seasons
Compensation & Benefits
* Salary: $80,000-$90,000 DOE
* Medical, dental, vision, and 401(k) benefits through Troon
* Resort privileges including golf, dining, and merchandise benefits
* Paid time off and holidays per Troon policy
$80k-90k yearly 45d ago
Director of Hotel Operations
Squaxin Island Gaming Enterprise
Hotel director job in Shelton, WA
The Director of Hotel Operations is responsible for directing and overseeing the daily operations of Hotel Operations; developing and initiating procedures, policies and operational controls, appraising and evaluating results of overall operations, maintaining and upgrading the appearance of assigned facilities and assisting in meeting the goals established for the property's future operations, expected financial performance and overall department growth.
Essential Duties and Responsibilities:
Establish standards for personnel administration and performance, service to patrons, room rates, and advertising in conjunction with the Marketing Department.
Formulate and administer a department budget.
Work within the approved budget to develop and implement cost saving measures; contribute to profits and revenue; and conserve organizational resources.
Interpret Financial Reports and provide expertise on (projected) revenue vs. expenses
Monitor fluctuations and trends in business volumes to be used in short and long term forecasting.
Review operation results of the organization, compare to established objectives and take steps to ensure that appropriate measures are taken to correct unsatisfactory results Support training and coach staff in the importance of quality customer service skills to ensure excellence for the ultimate in guest experience.
Establish and monitor all staffing and FTE's and Overtime to meet established goals.
Additional Duties:
Develop goals and objectives and monitor operating performance.
Support gaming departments and players club with reservations and promotions to maximize overall business to the property.
Dispense advice, guidance, direction and authorization to carry out major plans and procedures, consistent with established policies.
Recommend or initiate personnel actions, such as promotions, transfers, discharges and disciplinary measures, as required.
Submit a CAPEX report to the Finance Department annually.
Implement opportunities for manager operational costs and boosting bottom line.
Develop and administer policies promoting effective customer relations.
Manage difficult or emotional situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments.
Recognize employees for demonstrating excellent service initiative with guests and fellow employees.
ESSENTIAL BEHAVIORAL EXPECTATIONS
Maintain confidentiality.
Accountable to team members and the organization, for example, attends all meetings and trainings.
Display sensitivity to Native American Culture and actively seek to learn more about the Squaxin Island Tribe.
Operate within the parameters of the Little Creek Casino Resort Human Resources' policies, departmental policies, and all other applicable regulations.
Practice, support, and maintain the mission, vision, and values of Little Creek Casino Resort (LCCR).
Perform other work-related duties as assigned to support the success of LCCR.
Learn and implement LCCR's “7 Waterways” of best guest practices.
Build upon and diligently practice personal emotional intelligence, including self-awareness, self-management, self-regulation, social awareness, and relationship management.
Demonstrate emotional intelligence in your explicit behaviors in your interpersonal work relationships with all team members, managers and supervisors, and our guests.
Uphold LCCR values of focusing on engagement, strengths, and emotional intelligence.
Supervisory Responsibilities:
Responsible for the overall direction, coordination, teamwork, morale, and evaluation of all staff.
Oversees the development and maintenance of the training plans for all department positions and is responsible for developing a SIT Apprentice employee within the Hotel Department.
Carries out supervisor responsibilities in accordance with the organization's policies and applicable laws.
Perform Employee Evaluations with proposed action plans. Establish a percentage matrix for merit based increases.
Interpret company policies and provide a safe work environment by ensuring compliance with safety programs and job safety analysis.
Requirements
Education and/or Experience:
BA Degree in Business / Hospitality/Finance or related field preferred.
Five (5) years of progressive management experience in hotel operations.
Three (3) years of direct responsibility for budget preparation, planning and operational support required.
Experience across all aspects of hotel operations including guest services, EVS, and Housekeeping / Laundry, Spa and Retail operations.
Property additions and remodeling experience are preferred.
Experience with marketing hotel services as well as convention sales and service preferred.
Experience working in a tribal casino environment or other gaming entity preferred.
Certificates, Licenses, Registrations:
Class III Gaming License issued from the Squaxin Island Gaming Commission
Why Join Us:
Explore career growth opportunities and excellent benefits. Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page.
About Little Creek Casino Resort:
At Little Creek, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences. We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
$71k-106k yearly est. 16d ago
Hotel Director of Housekeeping
Innventures Hotel Mgmt Co 3.4
Hotel director job in Kent, WA
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays
Company-matched 401(k) plan
Bonus Plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - DIRECTOR OF HOUSEKEEPING:
Wage $24 -$28 per hour
Some of our guests love being on the road but many travelers miss the comforts of home. The goal of our Housekeeping team is to make our hotel feel like just that, a home! As a Director of Housekeeping, your role is to motivate your team to deliver their best work every day to ensure that our guests have a comfortable and memorable stay.
A TYPICAL DAY:
Hire, train, supervise, counsel, motivate and recognize the housekeeping staff.
Oversee daily operations, sustainability programs, inventory, ordering, and scheduling all within a set department budget.
Inspect work performed by the housekeeping staff to ensure quality and cleanliness is top notch and consistent with brand standards.
Greet and assist guests with all requests. Proactively garner relationships with long term and repeat guests to develop loyalty and maintain satisfaction.
Work closely with the Maintenance Department and Front Desk to achieve a consistent, high quality product resulting in above average customer satisfaction scores.
Ensure safe working practices and procedures are followed by all employees while maintaining department productivity requirements.
REQUIREMENTS:
Previous housekeeping and supervisory experience in hospitality, property management or healthcare is required. To be successful in this role, you need strong verbal and written communication skills. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions, including climbing up to four flights of stairs. Applicants must be available to work a flexible schedule including weekends and holidays.
POTENTIAL CAREER PATH:
Area Director of Housekeeping - Operations Manager - Assistant General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
$24-28 hourly Auto-Apply 60d+ ago
Hotel Manager
Marriott International 4.6
Hotel director job in SeaTac, WA
Additional Information: This hotel is owned and operated by an independent franchisee, Spire Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Provides guidance and leadership to the Hotel, ensuring consistent compliance to Hotel policies, and quality customer service. Indirectly offers supervision for the entire Hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the absence of the General Manager.
5+ years of hotel leadership experience, including at least 2 years as a division head or higher in Food & Beverage at a full-service Marriott.
Strong background in Rooms Division and Front Office leadership, with proven success in operational execution and guest satisfaction
Experience managing high-volume F&B operations, banquet services, and outlet profitability
Comfortable with Marriott systems and tools (e.g., MGS, FMPMS, MARSHA.)
Ability to analyze performance data, diagnose opportunities, and take decisive action
Passion for people and performance: a developer of talent who understands both operational excellence and emotional intelligence
Strengths-based leader: You understand your team's innate talents and lead from your own
Salary starting rate: $120,000 USD. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive health benefits, including medical, dental, and vision coverage. - Retirement savings plan with company matching. - Paid time off - Opportunities for professional development and career advancement. - Employee discounts on hotel stays and dining.
The salary for this position is $120,000 annually.
This company is an equal opportunity employer.
frnch1
$120k yearly 37d ago
Hotel Manager
Spire Hospitality 4.1
Hotel director job in SeaTac, WA
Are you a hospitality leader with a passion for operational excellence, front office innovation, and dynamic F&B leadership? We're seeking a results-driven Hotel Manager to help lead our 460-room full-service Marriott at one of the nation's busiest airports. This role is ideal for a seasoned hotel executive with strong credentials in Front Office and Food & Beverage operations, a high level of systems and technology fluency, and a leadership style focused on maximizing individual and team potential. If you thrive in high-volume environments and lead with both accountability and empathy, we want to connect. Key Responsibilities
Direct daily hotel operations with emphasis on Front Office, F&B, and Operational Technology
Oversee multiple F&B outlets and banquet operations; support innovation in menu engineering, labor efficiency, guest experience, and profitability
Champion Marriott brand standards, service excellence, and continuous process improvement
Collaborate with department heads (F&B, Housekeeping, Engineering, Sales) to ensure cohesive execution and associate engagement
Spearhead technology-forward guest experiences (mobile key, digital check-in, service recovery tools, etc.)
Serve as acting GM in the General Manager's absence; participate in owner and brand-facing meetings
Leverage individual and team potential to build and develop high-performing teams
Monitor and optimize hotel metrics: GSS, RevPAR Index, GOP, Food Cost %, Labor Productivity, etc.
What You Bring
5+ years of hotel leadership experience, including at least 2 years as a division head or higher in Food & Beverage at a full-service Marriott.
Strong background in Rooms Division and Front Office leadership, with proven success in operational execution and guest satisfaction
Experience managing high-volume F&B operations, banquet services, and outlet profitability
Comfortable with Marriott systems and tools (e.g., MGS, FMPMS, MARSHA.)
Ability to analyze performance data, diagnose opportunities, and take decisive action
Passion for people and performance: a developer of talent who understands both operational excellence and emotional intelligence
Strengths-based leader: You understand your team's innate talents and lead from your own
Preferred Themes:
Achiever - You take pride in getting results
Relator - You build trust and strengthen teams
Analytical - You love solving problems with data
Learner - You're driven to grow and evolve
Responsibility - You own outcomes and model integrity
Why This Hotel?
Premier 460-room airport Marriott with high transient, crew, and group volume
Full-service operations including multiple restaurants, bar/lounge, and event space
Active capital reinvestment and ownership support for innovation and modernization
Part of the Spire Hospitality portfolio - known for people-first culture and performance-driven leadership
Ready to lead with purpose? Join us in building a culture of excellence-where your hospitality expertise and StrengthsFinder approach can shine. Salary starting rate: $120,000 USD.
**Benefits:**
- Competitive salary and performance-based bonuses.
- Comprehensive health benefits, including medical, dental, and vision coverage.
- Retirement savings plan with company matching.
- Paid time off
- Opportunities for professional development and career advancement.
- Employee discounts on hotel stays and dining.
$120k yearly 6d ago
Director of Rooms
Accorhotel
Hotel director job in Seattle, WA
The Fairmont Olympic is considered Seattle's most celebrated treasure, and a premier luxury hotel. Since opening in 1924, The Olympic has been the region's destination for prominent civic and social events, as well as honeymoons, birthday celebrations and in-city getaways.
Job Description
Position Summary: The Director of Rooms will lead the Rooms Division; Housekeeping, Front Office, Guests Services, Valet, Royal Service and Concierge. As the Director of Rooms, you will provide leadership and strategic planning to the Rooms Division in support of our service culture, maximized operations and guest satisfaction.
Key Responsibilities:
Acts as ambassador and spokesperson to all guests; promotes tailored services to VIPs and loyalty program members; responds promptly and consistently to customer and third-party concerns; addresses issues with all operational departments
Demonstrates a commitment to Service Excellence; assists with the strategic implementation of customer satisfaction improvement activities measured through Voice of the Guest, in line with our luxury standards from arrival to departure
Spearheads the Problem Resolution Recovery process; communicates with guests to ensure issues are resolved during their stay; establishes a monthly reporting system to proactively address potential issues
Collaborates with the Online Reputation Manager regarding customer feedback and guest satisfaction results; ensures to engage with customers in a timely manner through multiple avenues; reviews monthly reports and analyzes feedback review patterns; develops strategies for luxury service and product improvements based on provided guest feedback
Ensures that monthly financial outlooks and results for the Rooms division are accurate; maintains divisional efficiency/productivity and essential luxury guest services; maximization of revenues and effective cost control
Develops the annual Rooms budget from a revenue, cost, productivity, and efficiency perspective; coordinates rooms division capital planning with department heads; involved in the development and execution of hotel wide five-year strategic plan
Actively participates in the revenue management process, ensuring Rooms revenue is maximized to achieve financial success (RevPAR and GOP); develops strategic plans to maximize upsell revenues
Hotel representative for all major room's renovation & public area projects; leads and coordinates internal preventive maintenance programs
Oversees employee and leader planning, recruitment, selection and development through goal development and coaching; manages a related leadership succession plan
Leads division to maintain superior colleague engagement through action planning as a result of the Colleague Engagement Survey including continuous improvements
Establishes and monitors effective goals and measurements for the Rooms Division, exceeding expectations of all four pillars (colleagues, owners, guests and brand)
Builds and maintains employee relationships; leads monthly communication meetings; ensures appropriate and timely recognition for individuals and teams; participates in organizing divisional and hotel recognition events
Ensures colleague concerns are resolved in a professional and timely manner
Proactively builds, develops, maintains and manages strong working relationships with all other departments, corporate sponsors and tourism partners
Performs any and all other tasks which are assigned by the executive management
What is in it for you:
$100,000 - $105,000 per annum salary
Employee travel program offering discounted rates in Fairmont and Accor hotels worldwide
Parking and Public transportation discounts
Paid meal breaks with complimentary meals served in our staff dining room
Learning programs through our Academies designed to sharpen your skills
Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your hotel and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Qualifications
Minimum of 2 years Rooms Department Head experience
University degree in Hotel Management or related discipline a strong asset
Luxury hotel experience is required, previous Fairmont experience is an asset
Results oriented with the ability to be flexible and work well under pressure
Excellent interpersonal and communication skills
Ability to work a variety of hours/days/holidays/weekends as business needs require
Analytical skills, strength as a developer and as a leader of others, creativity, and strong planning skills are essential for this position
Proven track record of effective development of others
Multi-Million dollar Extensive room renovation experience is an asset however not mandatory
Visa Requirements: Must be legally eligible to work in the United States
Additional Information
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
We are an equal opportunity employer. All offers contingent on background check and E-Verify.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities-throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific-as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
$100k-105k yearly 20d ago
F&B Manager - LOGE Crystal Mountain Hotel
Graduate Hotels 4.1
Hotel director job in Enumclaw, WA
LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.
Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development -- all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.
POSITION OVERVIEW
LOGE Crystal Mountain is seeking a Food & Beverage Manager for our LOGE Camps site in Enumclaw, WA
JOB DUTIES & RESPONSIBILITIES
Manages the front of house operations for the Restaurant/Hotel/ Banquets (if applicable)
Provides training, direction, supervision, and hands on support for direct associates and supervisors to accomplish goals and objectives of the food and beverage operation
Ensures the proper preparation of food and beverage to the satisfaction of our guests and brand, and ensures all safety, health and hygiene requirements are consistently met
Ensures, direct and facilitate communication, engagement and conflict resolutions as needed by the team to ensure a positive associate environment
Manages inventory
Other duties as assigned
SKILLS NEEDED
Ability to communicate effectively verbally
Team player
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
Knowledge of three meal restaurants preferred
Knowledge of Hotel food and beverage operations and room service preferred.
Must be able to work a flexible schedule including PM's, weekends and holidays
REQUIREMENTS
High School Diploma/GED, post high school education and degree preferred
Minimum of two years food and beverage supervisory experience
Must have, or be able to obtain, Alcohol Servers Permit and applicable Food Handlers Certification.
COMPANY CULTURE
LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq-throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment. Our goal is to create unique lodging experiences in the center of great outdoor recreation hubs that give our guests a place to connect with others, try out new gear, and explore unfamiliar territory. We love to travel, we love the outdoors and we believe community plays a huge role in both our lives and our adventures.
BENEFITS/ PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all crew members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible crew members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Brand Perks -- Hotel discounts, outdoor life perks, and so much more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Learn more at ***************** | follow us and see what we're all about! @logecamps
$61k-93k yearly est. 15h ago
Resource Room Director
Good Shepherd Community Church 3.6
Hotel director job in Damascus, OR
Resource Room Director
DEPARTMENT:
Good Shepherd School
SUPERVISOR:
School Principal
TIME COMMITMENT:
~520 Hours for the 2025-2026 Academic School Year
CLASSIFICATION:
Non-Exempt PT School Staff (-1100 yr) 3N
Position Profile:
This position at Good Shepherd School exists to provide support for teachers and parents when students need additional assistance in reading and math. It also supports the principal with reading curriculum implementation and preschool coordination.
Skill Set:
Organization
Communication (Verbal & Written)
Fundamentals of learning to read
Teaching mostly small groups or one-on-one with occasional whole group
Data keeping
Time management
Planning
Compassion
A servant's heart
Experience Qualifications:
Teaching experience
Experience teaching reading or have a reading endorsement
Knowledge of or experience with the Science of Reading
Duties & Responsibilities:
Provide intervention support primarily in kindergarten through 3rd grade. Support may also be given to students in other grades upon teacher request.
Provide reading support in the following areas:
phonemic awareness (Heggerty)
phonics, decoding/encoding skills, fluency, heart words (UFLI)
Provide math support by pushing into the classroom to support teachers or pulling out small groups for intervention, stressing math concepts using manipulatives, learning of basic math facts, strategies, problem solving and mathematical reasoning.
Assess individual student needs, strengths and weaknesses using informal assessments (Dibels, DRA, NWEA/Math and San Diego Quick). Enter Dibels scores into an online database and ensure that teachers of those students, Discovery Center Director and Principal receive pertinent reports.
Collaborate with teachers sharing insights, materials, and instructional ideas, especially in UFLI, Heggerty phonemic awareness, Handwriting Without Tears.
Coordinate school-wide Stanford Achievement Test testing program including the ordering of tests and scoring services.
Monitor student assessment results in reading and math, along with the feedback from teachers, Discovery Center Director, and Principal, to ensure that curriculum and instruction meets our students' needs from preschool through eighth grade.
Communicate regularly with the Principal and the Discovery Center Director concerning individual student progress.
New student assessments
Support the classroom teacher in recommending the need for a formal screening or comprehensive evaluation of students in the Resource Room who are not making progress, or slow progress. Refer to Discovery Room Director, who will explain the evaluation process, options, and referrals.
Be a bridge between classroom and Discovery intervention model.
Work as a team member with Discovery Center Director in building a support system for students requiring more intensive intervention and for those who are not making progress, or extremely slow progress in the Resource Room.
Provide positive, collaborative leadership and participate in collegial problem solving in a variety of situations from preschool to eighth grade, emphasizing teamwork for the purpose of supporting all school initiatives and promoting academic achievement for all students.
Develop, design, and adjust curriculum resources and tools that assist the classroom teacher in supporting student mastery of content-specific standards
Spiritual Responsibilities:
Exhibits an authentic relationship with Jesus made evident by a Christ-following lifestyle
Ensure all actions performed within the context of this job position accomplish and further the mission, vision, and values of Good Shepherd Community Church
Adhere to the Statement of Faith as established and approved by Good Shepherd Community Church elders
Additional Notes:
Regularly attend at Good Shepherd Community Church or other church in our community that shares the same beliefs as Good Shepherd Community Church
Complete Ministry Certification, which will include a criminal background check, as part of hiring process
Adhere to the policies, procedures, and code of conduct outlined in the Good Shepherd Community Church Employee Handbook and the Good Shepherd School Faculty Handbook
Teachers and School Administrators are hired based on an academic school year and paid an annual salary and benefits over a 12-month pay period (Sept-Aug). The official work period starts the last Monday of August and ends in June. A teacher may choose to prepare school classroom and curriculum prior to the official start date on their own time.
Disclaimers:
Other duties may be added or changed as needed. This job description does not constitute a contract for employment.
$62k-86k yearly est. 60d+ ago
Emergency Room Director of Nursing
Career Strategies 4.0
Hotel director job in Vancouver, WA
We are hiring for an ER Director of Nursing in a Hospital emergency room. This position is with a very reputable and well-known hospital in Vancouver WA. Your responsibilities encompass leading and overseeing the nursing staff, ensuring quality patient care, managing resources, and fostering a collaborative environment within the emergency department.
Clinical Leadership & Patient Care:
Ensuring adherence to clinical protocols and best practices:
This includes ensuring that all ED RNs, triage nurses, and support staff follow established protocols and best practices.
Advising medical staff and administrators:
Provide guidance on patient care, clinical best practices, and strategies to improve patient outcomes.
Mentoring and developing nursing staff:
Support the growth and development of nursing staff through training, education, and performance evaluations.
Driving quality improvement initiatives:
Identify areas for improvement in patient care and implement strategies to enhance quality and safety.
Administrative & Operational Responsibilities:
Managing budgeting, staffing, and operational efficiency:
Effectively manage resources, including staffing, budget, and equipment, to ensure efficient and effective operations.
Fostering strong physician relations:
Build and maintain positive relationships with physicians to ensure effective collaboration and communication.
Ensuring compliance with regulatory standards:
Stay informed about and ensure compliance with all relevant regulations and standards.
Strategic planning:
Develop and implement strategic plans for the ER nursing department to meet the evolving needs of the hospital and the community.
Hiring and Onboarding:
Participate in the hiring and onboarding of new nursing staff.
Performance Evaluation:
Conduct performance evaluations and provide feedback to nursing staff.
Conflict Resolution:
Address and resolve conflicts between the nursing staff and with other departments.
Training and Education:
Develop and implement training programs for nursing staff to ensure competency and best practices.
Monitoring and Assessing Nurse Performance:
Regularly track and assess nurse performance through various metrics and outcomes.
Education- Must have an MBA
Equal Opportunity Employer
$64k-89k yearly est. 60d+ ago
F&B Manager - LOGE Crystal Mountain Hotel
Schulte Corporation 3.9
Hotel director job in Enumclaw, WA
LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.
Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development -- all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.
POSITION OVERVIEW
LOGE is seeking a Food & Beverage Manager for our LOGE Camps site in city, state.
JOB DUTIES & RESPONSIBILITIES
Manages the front of house operations for the Restaurant/Hotel/ Banquets (if applicable)
Provides training, direction, supervision, and hands on support for direct associates and supervisors to accomplish goals and objectives of the food and beverage operation
Ensures the proper preparation of food and beverage to the satisfaction of our guests and brand, and ensures all safety, health and hygiene requirements are consistently met
Ensures, direct and facilitate communication, engagement and conflict resolutions as needed by the team to ensure a positive associate environment
Manages inventory
Other duties as assigned
SKILLS NEEDED
Ability to communicate effectively verbally
Team player
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
Knowledge of three meal restaurants preferred
Knowledge of Hotel food and beverage operations and room service preferred.
Must be able to work a flexible schedule including PM's, weekends and holidays
REQUIREMENTS
High School Diploma/GED, post high school education and degree preferred
Minimum of two years food and beverage supervisory experience
Must have, or be able to obtain, Alcohol Servers Permit and applicable Food Handlers Certification.
COMPANY CULTURE
LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq-throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment. Our goal is to create unique lodging experiences in the center of great outdoor recreation hubs that give our guests a place to connect with others, try out new gear, and explore unfamiliar territory. We love to travel, we love the outdoors and we believe community plays a huge role in both our lives and our adventures.
BENEFITS/ PERKS
Work today, get paid today, with Daily Pay!
Free telemedicine and virtual mental health care access for all crew members starting day one!
Multiple health insurance and life insurance options
401k plan + company match
Paid time off for eligible crew members
Holiday pay/ paid holidays
Pet insurance
Employee Assistance Program
Discounted hotel rooms
Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
Brand Perks -- Hotel discounts, outdoor life perks, and so much more!
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group is an Equal Opportunity Employer.
Learn more at ***************** | follow us and see what we're all about! @logecamps
$48k-69k yearly est. 15h ago
General Manager - Hotel Vance
Crescent Careers
Hotel director job in Portland, OR
The Hotel Vance is seeking an experienced General Manager to join our amazing team. As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manger deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners.
At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!
We are committed to providing you with:
Excellent compensation package
Operational incentive plan eligibility
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family members
In this role, the General Manager creates and maintains a customer-driven hotel with a member-keeping vision that inspires the associates to do their best. The General Manager will oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.
What will I be doing?
Perform administrative duties including: reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners.
Interview, hire, train, supervise and counsel department managers in the efficient operation of their respective area(s). Meet with, develop and delegate improvement plans for operation and review performance of management team.
Recommend performance evaluations, resolve problems, provide open communication and approve discipline and all terminations.
Participate in community affairs and maintain positive public image for Crescent and hotel. Meet with potential and current clients and promote hotel.
Communicate both verbally and in writing to provide clear direction to staff.
Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers.
Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
Required Skills/Abilities:
Minimum of 5 years' experience as a hotel General Manager is required.
Minimum of 3 years' experience in a full-service hotel is required.
Working knowledge of financial/accounting procedures is required.
Ability to read, write and speak the English language fluently.
Marriott Full-Service experience highly desired.
$53k-84k yearly est. 13d ago
F&B Manager - LOGE Crystal Mountain Hotel
Schulte Hospitality Group 3.9
Hotel director job in Enumclaw, WA
LOGE Camps is inspired by the outdoor travel culture of the 70's, creating destinations that have the relaxed energy of a road trip with friends. We believe community plays a huge role in people's lives and their adventures, and we created LOGE Camps to be much more than just a place to stay the night.
Since our beginning in 2016, LOGE has grown to nine open Camps and more than a dozen in development -- all near our favorite towns and trails. With a range of ways to stay -- rooms, van hookups, tent spots, as well as group meeting spaces - LOGE inspires the best of the outdoors and community.
POSITION OVERVIEW
LOGE is seeking a Food & Beverage Manager for our LOGE Camps site in city, state.
JOB DUTIES & RESPONSIBILITIES
* Manages the front of house operations for the Restaurant/Hotel/ Banquets (if applicable)
* Provides training, direction, supervision, and hands on support for direct associates and supervisors to accomplish goals and objectives of the food and beverage operation
* Ensures the proper preparation of food and beverage to the satisfaction of our guests and brand, and ensures all safety, health and hygiene requirements are consistently met
* Ensures, direct and facilitate communication, engagement and conflict resolutions as needed by the team to ensure a positive associate environment
* Manages inventory
* Other duties as assigned
SKILLS NEEDED
* Ability to communicate effectively verbally
* Team player
* Strong leadership skills
* Ability to exceed expectations of guests and team members
* Excellent time management skills
* Knowledge of three meal restaurants preferred
* Knowledge of Hotel food and beverage operations and room service preferred.
* Must be able to work a flexible schedule including PM's, weekends and holidays
REQUIREMENTS
* High School Diploma/GED, post high school education and degree preferred
* Minimum of two years food and beverage supervisory experience
* Must have, or be able to obtain, Alcohol Servers Permit and applicable Food Handlers Certification.
COMPANY CULTURE
LOGE is made up of trail-wanderers, bikers, climbers, hammock-nappers, bbq-throwers, builders, and dreamers passionate about the outdoors, travel, philanthropy, and the environment. Our goal is to create unique lodging experiences in the center of great outdoor recreation hubs that give our guests a place to connect with others, try out new gear, and explore unfamiliar territory. We love to travel, we love the outdoors and we believe community plays a huge role in both our lives and our adventures.
BENEFITS/ PERKS
* Work today, get paid today, with Daily Pay!
* Free telemedicine and virtual mental health care access for all crew members starting day one!
* Multiple health insurance and life insurance options
* 401k plan + company match
* Paid time off for eligible crew members
* Holiday pay/ paid holidays
* Pet insurance
* Employee Assistance Program
* Discounted hotel rooms
* Savings Marketplace discounts on event tickets, electronics, gym memberships + more!
* Brand Perks -- Hotel discounts, outdoor life perks, and so much more!
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Hospitality Group is an Equal Opportunity Employer.
Learn more at ***************** | follow us and see what we're all about! @logecamps
$53k-77k yearly est. 60d+ ago
Arctic Club Hotel General Manager
Oxford Suites & Hotels 3.8
Hotel director job in Seattle, WA
At Oxford Collection of Hotels, we don't just provide jobs-we cultivate careers in a culture that values innovation, teamwork, and personal growth. As a rapidly growing and progressive hospitality company, we recognize that our employees are the key to our success. We foster a supportive, inclusive, and dynamic work environment where every team member is empowered to excel.
We're looking for passionate, guest-focused individuals to join our team! Whether you're starting your hospitality career or bringing years of experience, if you thrive in a fast-paced, people-first environment, we'd love to meet you.
What We Offer:
Competitive pay and performance-based incentives
Medical, dental, and vision coverage for peace of mind
401(k) with profit sharing to invest in your future
Generous paid time off so you can recharge
Exclusive discounts at our properties-because you deserve great getaways, too!
Ongoing training, leadership development, and career growth opportunities
Ready to be part of something exceptional? Apply today and let's create memorable guest experiences together!
POSITION SUMMARY: The General Manager is responsible for the day-to-day operations of the hotel, ensuring all financial and service standards are exceeded. This position is responsible for overall guest satisfaction and employee relations of the hotel, with enforcement of all company policies and procedures while adhering to sanitation and cleanliness standards. The General Manager will provide exceptional caring and genuine guest service at all times and uphold the company standards and culture.
ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.
Operations (30%):
Oversees daily operations of the hotel overall ensuring the property meets sanitation and cleanliness standards.
Evaluation and control of operating costs including expense management, labor cost control, budgeting and forecasting
Communicate and investigates all employee and guest safety and other incidents
Completes monthly and quarterly budget and P&L reviews
Monitor financial performance, analyze reports including P&L's, implement cost controls, maximizing profitability through revenue management and efficient operations
Collaborate with the sales and marketing team to drive occupancy and revenue, identifying market trends and opportunities for growth
Reviews invoice details, collections and reconciliations
Audits and corrects any discrepancies within the reservation system
Ensure smooth coordination among departments to deliver a seamless guest experience
Reviews and completes long and short-term goals of the hotel
Regularly inspects property for cleanliness and overall presentation of the hotel, reporting any areas needing attention, to leadership
Make suggestions for property improvements and capital expenditures
Conducts weekly management meetings, additionally participate in monthly department meetings
Continuous communication with home office
Provides support and coverage across departments as needed, including emergencies or unplanned staffing shortages
Employee Development (30%):
Completes and assigns the following processes to department managers: recruiting, hiring, training and employee development
Foster a culture of teamwork, service excellence, and accountability, Providing ongoing coaching, support, and performance evaluations
Communicate and investigate any issues with regards to employee relations; simultaneously communicating to home office
Oversees the Safety Program and assists with RTW program
Review schedule and completes payroll to ensure compliance with state and federal labor laws
Ensures operational continuity by assisting with shift coverage or duties during critical staffing gaps or absences
Responds to employee needs either via phone or on-site with professionalism and timeliness ensuring that support is available to all shifts as needed
Customer Relations (30%):
Anticipate guest needs and seek out opportunities to enhance guest experiences through anticipatory service, recognition for special occasions, acknowledgement of repeat guest loyalty, and more.
Ensure high levels of guest satisfaction through attentive service and prompt resolution of complaints
Handle guest complaints, requests, and concerns with professionalism and discretion, using the Oxford Collection guest recovery methods
Monitor guest feedback and implement improvements based on reviews and suggestions
Continuously reviews staff overall training and customer service
Other (10%):
Review and address daily activity logs with pertinent shift information and address as needed with leadership
Communicate effectively with all hotel staff to ensure smooth delivery of services
Actively available to support either via phone or on-site in the case of an emergency and assists in hotel operations during extenuating circumstances
Adhere to attendance policies and maintain regular availability for scheduled shifts
May participate in the hotel drivers program
Other duties as assigned
Additional tasks may be assigned, modified or changed as no employee has any inherent right to any particular job or authority.
CORE SKILLS AND VALUES
Administration- Components of administration include planning, directing, and organizing
Change Management- Envisions and advocates positive change
Coaching/Developing Others- Skilled at informal and formal coaching and development of staff
Company Character - Supports company vision and values
Customer Focus- Provides exceptional guest experience
Decision Making- Capably makes decisions appropriate for the hotel and the business
Detail Orientation- Is accurate and methodical with details and/or numbers
Leadership- Creates a positive, motivating work environment
Managerial Focused - Guides people and processes to achieve objectives
Problem Solving - Sees and is able to define problems and find causes
EDUCATION & EXPERIENCE
High school diploma or equivalent required
Two or four year college degree preferred
At least three progressive experience in a hotelor related hospitality field
Prior General Manager experience preferred
JOB REQUIREMENTS
Must be a United States citizen or possess a valid work permit
Must have valid drivers license and meet company driving standards
Must have strong computer skills
Must have excellent organization and time management skills
PHYSICAL REQUIREMENTS
Long hours sometimes required, including nights, evenings and weekends;
Occasional overnight travel is required;
Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally;
Must be able to work indoors or outside;
Must be able to stand on feet throughout the day;
Must be able to frequently lift up to 20 lbs and occasionally lift up to 50 lbs with assistance;
Must be able to bend, squat crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;
While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat);
Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat).
Oxford Collection of hotels is proud to be an Equal Employment Opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
All offers are contingent on pre-employment screening.
$67k-96k yearly est. Auto-Apply 35d ago
Hotel Manager | Marina Square | Bremerton, WA
Columbia Hospitality 4.0
Hotel director job in Bremerton, WA
Discover upscale comfort and coastal charm at Marina Square Suites, perfectly situated on the waterfront of Bremerton's Sinclair Inlet. Just steps from the ferry terminal, this is not just a place to stay - it's your gateway to the vibrant Kitsap Peninsula and a stylish home base for exploring all that Bremerton has to offer.
Each suite blends modern design with thoughtful amenities: enjoy full kitchens, luxury bedding, ergonomic workspaces, and sweeping views of the marina or city skyline. Whether you're here for a quick getaway, a weekend on the water, or an extended stay, you'll find everything you need for comfort and convenience.
Step out the door and you're minutes from Bremerton's lively boardwalk, theaters, galleries, local pubs, and restaurants - all set along a scenic waterfront. For those commuting to Seattle or working at the nearby naval shipyard, Marina Square offers unrivaled convenience - with ferry access and downtown Bremerton within walking distance.
When it's time to unwind, head up to the rooftop terrace for a sunset BBQ, or relax in the clubroom with billiards and a big-screen TV. For a stay that mixes modern comfort, waterfront views, and Bremerton's best neighborhood energy - Marina Square Suites delivers.
Marina Square Suites - Where city meets sea, and every stay feels like coming home.
POSITION SUMMARY:
The Hotel Manager oversees daily operations of the hotel to ensure exceptional guest experiences, operational excellence, and financial success. This role requires strong leadership, attention to detail, and a comprehensive understanding of hospitality management principles. The Hotel Manager is responsible for staff oversight, guest satisfaction, regulatory compliance, revenue management, and strategic planning.
This is a highly dynamic operation with a transformative year ahead, so we're looking for a calm under pressure leader who is exceptionally collaborative, and hospitality-driven.
JOB DUTIES AND RESPONSIBILITIES:
Leadership & Operations Oversight:
Supervise hotel staff and daily operations, ensuring high-quality service standards and staff performance.
Enforce hotel policies, procedures, and standards across departments.
Provide oversight and guidance to the General Manager of an off-site Boutique Hotel consisting of 9 Rooms
Provide weekly updates to ownership on hotel status
Compliance & Safety:
Ensure adherence to local, state, and federal laws including ADA, OSHA, L&I, FLSA, and Fire Code regulations.
Implement safety procedures and maintain compliance with health and sanitation standards.
Financial Management:
Oversee budgeting, forecasting, and expense control to meet financial goals.
Monitor and optimize RevPAR (Revenue Per Available Room).
Guest Satisfaction:
Foster a positive guest experience through proactive service and resolution of concerns.
Monitor guest reviews and feedback to implement service improvements.
Sales & Marketing:
Collaborate with the Sales Manager to manage the hotel's online presence and drive occupancy through strategic pricing and promotions.
Support sales initiatives and revenue-generating activities.
Facility Management:
Oversee maintenance and housekeeping operations to maintain cleanliness and operational functionality.
Manage janitorial and maintenance inventories and vendor coordination.
Contract & Vendor Management:
Solicit bids, negotiate, and manage vendor contracts for supplies and services.
Inventory & Procurement:
Maintain inventory control for operating supplies and property management.
Oversee purchasing processes in alignment with budget goals.
Team Development:
Provide ongoing training, performance evaluations, and mentorship to hotel staff.
Promote a collaborative and efficient work environment.
Emergency Response & Risk Management:
Develop and implement crisis and emergency response procedures.
Annual certification training for employees
Sustainability Initiatives:
Lead eco-conscious efforts to reduce the hotel's environmental impact.
Property Management:
Contribute to shared oversight of Hotel Building (housed in a mixed-use building)
Community Involvement:
Hold at least relevant board position within the community (e.g.: Chamber, LTAC, etc.)
KNOWLEDGE AND SKILLS:
In-depth understanding of hospitality operations and guest service best practices.
Familiarity with hotel management software and systems.
Strong leadership, organizational, and interpersonal skills.
Knowledge of budgeting, forecasting, and revenue optimization.
Ability to manage multiple priorities in a fast-paced environment.
Strong conflict-resolution, crisis management, and problem-solving abilities.
Knowledge of labor regulations, health codes, and safety standards.
Commitment to continuous improvement and staff development.
Up-to-date with current Hospitality licensing, Inspections, Marketing avenues and Partnership requirements
PHYSICAL REQUIREMENTS:
This position may require standing, walking, bending, and lifting occasionally, depending on property needs. Travel between properties may be required.
Ability to lift/move items up to 30 lbs.
Occasional weekend or evening shifts depending on business demands.
BACKGROUND CHECK AND DRUG SCREEN POLICY:
Elevated Property Services may conduct background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by our HR representative.
Job Type:
Full-time, salaried
Pay: 125,000-140,000 Base DOE
Number of Units: up to 150 (with a fluctuating ratio of Extended Stay and Transient Stay)
Bonus Eligible (25%)
Benefits:
401(k)
401(k) matching
Medical, Dental & Vision insurance
Life insurance policy included with participation in Health Care Enrollment
Paid time off
4 paid holidays
Cell Phone reimbursement
Experience Level:
Hotel Management: 7-10 years minimum
Ideal candidate has experience navigating complex debt structures, shared services models, and multi-use environments.
Ability to commute/relocate:
Must be able to reliably commute to Marina Square, Bremerton, WA or plan to relocate before starting work (Required)
Schedule:
Typically, Monday-Friday, 9:00 a.m. to 6:00 p.m
Adjusts based on business needs
EQUAL OPPORTUNITY EMPLOYER:
Diversity is celebrated at Elevated Property Services as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Elevated Property Services follows consistent and fair practices to ensure all Elevated Property Services employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy-related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at EPS, please contact us at ***********************. Please refer to the job title and job location when you contact us.
BACKGROUND CHECK AND DRUG SCREEN POLICY:
Elevated Property Services may conduct background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by our HR representative.
EMPLOYER
The position of Hotel Manager is employed by Elevated Property Services. Columbia Hospitality is acting as a third party agent managing the executive search process.
$46k-63k yearly est. 18d ago
Franchise Hotel - General Manager
IHG 2.8
Hotel director job in Portland, OR
_This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees_ . _By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer_ .
**About Us**
We are a brand Holiday Inn Express and Suites opening very soon!!
**Your day to day**
**We're searching for a proven leader ready to take the top role and truly make it their own. As our General Manager, you'll take ownership of hotel operations, maximize financial results, empower our team, and create an unforgettable experience for every guest who walks through our doors.**
**What You'll Be Doing:**
+ **Developing innovative programs and initiatives to boost team engagement and achieve performance and development goals**
+ **Ensuring full compliance with brand and service standards, while consistently exceeding guest expectations**
+ **Building strong relationships with guests, clients, community partners, and industry representatives**
+ **Leading annual capital, cash flow, and sales & marketing plans to accurately forecast budgets and growth**
+ **Driving revenue, profitability, and delivering maximum return on investment**
**What We're Looking For:**
+ **A results-driven leader with proven hotelor hospitality management experience**
+ **Strong financial acumen and the ability to manage budgets and drive profitability**
+ **Excellent people leadership and communication skills, with a passion for developing others**
+ **A guest-focused mindset and commitment to maintaining the highest service standards**
**This is your opportunity to lead with vision, inspire a team, and shape the future success of our hotel.**
**Ready to take the lead? Apply today and make your mark.**
**What we need from you**
**- Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration**
**- Five to ten years' prior hotel management experience, or equivalent combination of education and experience**
**- Experience required may vary based on size and complexity of operation**
**- Must speak fluent English**
**- Other languages preferred**
**What we offer**
**We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.**
**We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.**
**So, join us and you'll become part of our hotel family.**
**Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.**
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
$51k-76k yearly est. 60d+ ago
Hotel General Manager
BMI Hospitality Management
Hotel director job in Bremerton, WA
The Fairfield Inn & Suites Seattle Bremerton is looking to hire a General Manager. If you think you'd be a great addition to our team, please apply!
Benefits:
Medical, dental, and vision offered after qualification period
Competitive performance bonuses - potential for up to $2,000 monthly
401k with match offered after qualification period
Employee discounts at Marriott Hotels worldwide
Washington State Paid Sick Leave
Vacation time accrued based on hours worked
10 paid holidays each year
Free parking
The Fairfield Inn & Suites Seattle Bremerton is looking for a strong, results driven candidate that can cultivate an exceptional experience for guests as well as the hotel associates.
Be your own boss - we value entrepreneurial GMs who can drive all aspects of the hotel. We do not micromanage and trust our GMs to lead according to their experience.
The right fit for this position will be a team player and have a high level of professionalism when working with the Operations and regional Sales teams to support the hotel's goals.
The Hotel General Manager will:
Coordinate, direct, and manage day to day hotel operations
Motivate associates to exceed expectations of the guests; passionately uphold and elevate a positive work environment for all associates
Support and communicate company goals and initiatives, promote company programs and act as an ambassador of the company
Hire qualified associates, assemble skilled and cohesive teams, manage individual and team performance, provide developmental opportunities, and promote teamwork and cooperation
Maintain regular attendance and be consistently on time
Able to meet all deadlines in regards to Brand and company standards
Provide a safe working environment
Maintain high standards of personal appearance and grooming, which include compliance with the dress code
Job Requirements:
Hotel Management experience is required
Strong oral and written communication skills, organization, planning and attention to detail
Sound analytical and problem solving abilities
Ability to maximize revenues and control expenses to meet financial objectives
Perform hands-on duties as needed to deliver guest services
Lead by example demonstrating self-confidence, energy, and enthusiasm
Strong interpersonal and leadership skills, professional, caring behavior towards both guests and team members
Must ensure the success of the hotel, through guest and associate satisfaction, is met
Must be flexible and able to work weekends and holidays
Must be able to travel by plane at least once per year to meet the Brand training requirements
$58k-92k yearly est. 2d ago
Gearhart Hotel Houseperson
McMenamins 4.2
Hotel director job in Gearhart, OR
TITLE: HOUSEKEEPER REPORTS TO: MANAGER FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
The primary responsibility of the housekeeping staff is to clean and maintain the hotel rooms in a timely manner, ensuring that the guest rooms are clean and pleasant. The housekeeping duties include but are not limited to; daily preparation of rooms, changing linens on the bed, upkeep of linen closets, cleaning of toilets, sinks, showers, changing linens and cleaning floors. Housekeepers may be asked to help the maintenance (janitorial) staff when needed, provide support to the front desk as needed, assist guests in any manner possible (getting ironing boards, cribs, etc.), and answer questions of all sorts. This job plays a large role in giving the guests a most comfortable and enjoyable stay. Housekeepers will be responsible and held accountable for the finished rooms, cleaning projects, as well as knowledge of company policies and procedures as they relate to housekeeping. Housekeepers must also provide excellent customer service to hotel guests and customers as necessary. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A housekeeper must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.
Requirements of the Job:
* Previous hotel related housekeeping is preferred but not required
* Ability to meet the attendance requirements of the job including having a flexible schedule including days, evenings, weekends and holidays required
Essential Functions of the Job:
* Efficiently and effectively clean hotel rooms and other general hotel areas used by hotel guests
* Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
* Excellent interpersonal & communication skills
* Remain calm and focused in a high volume, deadline oriented work environment
* Must have a value for diversity and the ability to work with individuals from different backgrounds
* Work well independently and follow strict adherence to deadlines
* Work for long periods on feet including frequent walking and standing & stair climbing
* Perform repetitive movement such as pushing, pulling, bending, twisting and stooping, bending/resting on knees
* Perform fine hand manipulation including handling small and large objects
* Communicate clearly and be positive, polite, and cooperative with co-workers, managers, and customers
* Work with chemicals used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
How much does a hotel director earn in Beaverton, OR?
The average hotel director in Beaverton, OR earns between $60,000 and $134,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.