Hotel director jobs in Bloomington, IN

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel. Your duties include but are not limited to, effectively communicating with team members regarding operational tasks/events and deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Clean stairwells, lobby areas, hotel pool and fitness center area. Strip guest rooms of linen, towels and trash. Restock amenity items on the hotel landings. Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms. Shampoo and deep clean carpets when needed. Deliver laundry and amenities to the Room Attendants on the floor. Report any maintenance issues to the Director of Hotel Operations/maintenance team. Clean public area restrooms. Clean the employee restrooms and breakroom. Dust and clean all lobby furniture and furniture in the hallways on the floors. Sweep, mop and wax back hallway floors. Steam clean chairs and furniture when needed. Clean all windows and glass doors in the lobby. Wipe down hotel walls and dust curtains. Inspect and clean RV park restrooms. Other duties as assigned. QUALIFICATIONS High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 50 pounds Speech and Vision abilities are required In addition to the described Essential Functions, the items listed above related to Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the when appropriate. If an employee is unable to perform the essential functions of the employee's job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law. I have reviewed the above and I acknowledge that I can satisfactorily perform all essential functions and job duties, with or without reasonable accommodation, contained therein. Also, I acknowledge the description of the work environment contained therein and I voluntarily agree to work in the described environment. I understand a copy of this will be placed in my personnel file. I also understand that my job description, including the essential functions of my job, may be revised from time to time during my employment as required by DraftKings at Casino Queen's business needs. Additionally, I have entered into my employment relationship with the DraftKings at Casino Queen voluntarily and acknowledge that no representation was made to me that my employment was for any specified period. Further, I may leave voluntarily, and the Casino Queen may terminate my employment at any time, with or without cause, and with or without notice unless otherwise specified in a collective bargaining agreement under which I am covered.

Are you passionate about the hospitality industry and posses the business acumen to drive revenue while delivering exceptional guest experiences? Look no further than this great leadership opportunity with Taylor hospitality, where the Team takes immense pride in delivering uniquely exceptional hospitality. In addition to extraordinary dining options, we also offer unforgettable special events, and unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $90,000 - $95,000 based on experience. Benefits Package: Full-Time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, cell phone paid, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts. Role: Oversees all aspects of the hotel operations including sales, guest relations, front desk, housekeeping, food and beverage department, maintenance, finances & budget preparation, team building, and staff development. Must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with hotel objectives. Responsible for the day-to-day management and sales of the hotel and its staff, plus has accountability for planning, organizing, and directing all hotel services, including front-of-house (reception, reservations), food and beverage operations, and housekeeping. In addition, work with the hotel controller to manage the cash flow of the property and the entire accounting process. While taking a strategic overview and planning ahead to maximize profits, the manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. What will be expected of you: Responsible for achieving hotel profitability and operational & cash flow goals. Responsible for revenue growth. Oversight and bottom-line responsibility of all hotel operations including rooms, food and beverage, hotel maintenance, sales and marketing, guest relations, and hotel administration. Monitor the performance of all daily operations assuring all departments are keeping with the highest standards. This would include team members' morale, communication, and a functional organizational structure where all players in the team know their responsibilities and who to report to. Develops, maintains, and disseminates Taylor Hospitality Management and operational philosophy to guide all hotel personnel toward optimal operating results, team member morale, and guest satisfaction. Coordinates the development of the hotel's long-range and annual (business) plans. Implement Taylor Hospitality Management's proven marketing and guest relations programs to promote the hotel's services and facilities to potential and present guests, including other external communications. Delivers and promotes prompt, friendly service to all guests, making them feel welcome. Oversee and work with department heads to supervise staffing, conducting team meetings as required so that the goals and objectives of the hotel are achieved at the highest levels of quality and guest service. Maintains Taylor Hospitality Management team member policy; initiates and monitors policies relating to personnel actions, performance reviews, and training and professional development programs. Conduct all financial meetings related to hotel operations and encourage open lines of communication between the corporate office to achieve Taylor Hospitality's goals. Consistently ensures that the hotel is operated in accordance with all applicable local, state, and federal laws. Oversees the care and maintenance of all the hotel's physical assets and facilities. Gives direction to and works closely with vendors, outside contractors, firms, and individuals providing services to the hotel. Handle guest relations issues as needed. Represent Taylor Hospitality Management to a wide variety of constituents; including community and political leaders, professional and seasonal staff, prospective clients, concessionaires, and vendors in a professional, friendly, and knowledgeable manner. Performs other duties as directed by Taylor Hospitality Management Team. What We're Looking For: Must have direct experience in all key aspects of hotel operations, including, rooms, food & beverage, marketing & sales, cash flow, and full P&L responsibility. Passion for the business of hotels with established experience in team building. The ideal candidate will be a self-starter, highly organized with strong attention to detail, and will have strong written and verbal communication skills. Additionally, the General Manager will be proficient with technology, Microsoft Word, Excel, and Google Applications. Finally, must be able to generate and implement our business plans, and analyze income statements and balance sheets. Two to four years related experience; Bachelor's Degree in Hospitality, Business Management or related field preferred. Must be a Team player within the Taylor Hospitality Organization Must have a passion for executing the administration of the hotel and ensuring the profitability of the facility Must use R&I - Be resourceful and take initiative to accomplish tasks Must have a commitment to excellence and high standards. Strong organizational, problem solving, and analytical skills. Ability to manage, supervise, and motivate subordinates. Possess versatility,, flexibility, and a willingness to work within constantly changing priorities. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description The Overnight Manager will oversee the overnight shift, ensuring the hotel's operations run efficiently. This role involves supervising, training, and supporting overnight staff, ensuring that all departments meet Omni Standards. The Overnight Manager works closely with the Directors of Front Office Operations, Loss Prevention, Housekeeping, and Rooms, as well as with the night staff to deliver superior service to guests.This role is crucial in ensuring smooth hotel operations during the overnight shift while providing a positive experience for both guests and staff. Responsibilities • Oversee Overnight Operations: Ensure all hotel departments (front office, housekeeping, security, etc.) meet Omni Standards during the overnight shift. • Night Audit Leadership: perform and assist with Night Audit process at the Front Desk to ensure all audit functions are completed properly. • Complete and forward required paperwork in a timely manner. • Conduct training sessions to ensure all overnight staff are proficient in hotel operations, following Omni Standards. • Handle and resolve guest complaints promptly, maintaining a high level of guest satisfaction. • Be familiar with hotel computer systems for troubleshooting and training, ensuring proper operation of equipment and manual systems. • Ensure adherence to hotel and departmental policies and procedures, including safety protocols. • Maintain ongoing communication with department managers, provide feedback to other managers regarding staff performance, addressing any disciplinary issues. • Conduct weekly supply inventories to ensure adequate stock and complete rate discrepancy reports. • Block/assign arrivals for the next day (e.g., VIPs, special requests), prepare group information sheets, and perform check-outs with balance reports. • Ensure compliance with fire, security, and safety procedures. • Collaborate with the Loyalty Ambassador to track and service select guests. • Other duties as assigned by management. Qualifications Minimum 2 years of supervisory/management experience in a hotel. At least 1 year of Front Office or Guest Service experience, or completion of the Omni LID program and previous experience in cash handling roles preferred. Strong leadership skills with the ability to direct, develop, and motivate a team. Excellent verbal and written communication skills in English. Ability to work in a fast-paced environment and resolve issues quickly. Strong problem-solving, prioritization, and organizational abilities. Ability to work under high-pressure situations and manage multiple tasks simultaneously. Proficiency with hotel computer systems - Opera experienced preferred. Ability to perform basic mathematical calculations. Ability to move, lift, carry, push, or pull objects weighing up to 30 pounds. Ability to sit, stand, walk for long periods during a shift and preform repetitive tasks, including using a telephone/computer. Must be STAR certified. Must be Food Handler certified. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

At PAH Management the Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effectively train according to PAH Management's standards, and review previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Ensure that all department heads maintain budgeted productivity levels and PAH standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Maintain direct contact with and monitor the development of management trainees. Ensure that training-in-service standards are taking place in each department. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Forecast the hotel's monthly financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to PAH Management SOPs. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Motivate, coach, counsel and discipline all management personnel according to PAH Management's SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Ensure that all employees receive fair and equitable treatment according to PAH Management's SOP's. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and helping as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Complete required corporate training modules and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Basic Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.

Introduction: We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 5 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

Job Description Job Title: Hotel General Manager Salary: $75k-$81k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures. Duties & Responsibilities: Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff. Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected. Accurately manages financials, P&L, and payroll to maintain profitability. Ensures compliance with local and state requirements for licensing and permits. Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to. Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns. Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments. Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks. Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business. Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner. Ability to effectively delegate tasks to the most qualified staff members. Ability to produce financial results in line with budgeted objectives. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements: Qualifications: 5+ years' experience in progressive hotel roles Previous AGM experience required Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred Strong management skills of large teams Developed time management skills Ability to sit, stand, or walk for extended periods of time Ability to lift to 40 lbs. with or without reasonable accommodation Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

***This position is at Homewood Suites by Hilton on SR 933*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence. Key Responsibilities: Operational Leadership & Management: Oversee all hotel operations, ensuring smooth day-to-day operations across all departments. Implement and enforce hotel policies and procedures to ensure the highest quality standards are met. Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance. Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests. Guest Experience & Satisfaction: Lead the effort to provide exceptional guest service and create memorable guest experiences. Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction. Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement. Implement initiatives to enhance guest loyalty and promote repeat business. Staff Leadership & Development: Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel's goals. Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service. Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance. Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel. Financial Management & Budgeting: Develop and manage the hotel's annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals. Monitor operational expenses and identify opportunities for cost savings without compromising guest experience. Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary. Optimize room revenue through pricing strategies, occupancy management, and special offers. Sales & Marketing: Oversee the marketing and sales strategies to drive hotel bookings, group business, and events. Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue. Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel. Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities. Compliance & Health & Safety: Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws. Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards. Oversee the hotel's security systems, ensuring the safety of guests, employees, and the property. Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols. Property Maintenance & Management: Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules. Work with the maintenance team to address any property issues and prevent operational disruptions. Oversee the cleanliness and functionality of the hotel's physical spaces, including guest rooms, public areas, and back-of-house facilities. Reporting & Communication: Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership. Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities. Maintain clear and open communication channels between hotel departments to ensure cohesive operations. Qualifications: Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role. Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales. Proven track record of meeting or exceeding financial targets and managing budgets. Skills & Knowledge: Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team. Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners. Strong financial acumen, including experience with budgeting, forecasting, and financial reporting. Deep understanding of hotel operations and service standards, with the ability to drive operational excellence. Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies. Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth. Personal Characteristics: Strong problem-solving and decision-making abilities, with a proactive approach to challenges. Results-oriented, with a focus on achieving operational and financial goals. Customer-focused with a passion for providing exceptional guest service. Ability to work under pressure and manage multiple tasks effectively. Positive, professional, and charismatic with a strong presence as the face of the hotel. Physical Demands: Ability to stand, walk, and move around the hotel for extended periods of time. Ability to lift and carry up to 50 pounds when needed. Flexibility to work weekends, holidays, and evening hours as required. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

The Assistant General Manager supports the General Manager in overseeing daily hotel operations, leading staff, managing guest experience, and upholding The Amaya's brand standards. This role ensures smooth operations across the property, resolves guest concerns, mentors team members, and is the acting manager when the GM is off-property. Ideal candidates are polished, service-driven leaders who thrive in boutique hospitality environments. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Work Environment Calm, refined boutique hotel setting Mix of administrative office time and hands-on floor leadership Fast-paced with high guest interaction and daily variability Benefits Hotel, café, and retail discounts Leadership development opportunities Growth potential into a General Manager role Guest Experience & Service Ensure a warm, professional, and calm guest experience throughout the property Resolve guest concerns, escalations, and special requests Monitor guest reviews, survey scores, and online feedback; implement improvements Uphold The Amaya's design-forward, hospitality-first philosophy Operations Management Support daily operations across Front Desk, Housekeeping, Maintenance, and Market/F&B Conduct property walks to ensure cleanliness, readiness, and brand consistency Review and refine workflows, checklists, and operational procedures Oversee inventory, vendor relationships, and supply ordering Team Leadership & Culture Train, coach, and support team members across departments Assist in hiring, onboarding, and developing staff Provide feedback, conduct evaluations, and support corrective actions Foster a positive, collaborative, professional work environment Financial & Administrative Oversight Assist with payroll review, scheduling, and labor management Review night audit, daily reports, revenue performance, and billing accuracy Support cost control initiatives and operational budgeting Help with forecasting and business planning Safety, Compliance & Standards Enforce policies, security protocols, and emergency procedures Maintain compliance with all health, safety, and labor standards Support inspections and quality audits Required Excellent communication, leadership, and problem-solving skills Ability to stay calm, professional, and effective in stressful situations Strong customer service mindset with a polished, guest-focused demeanor Comfort with technology and learning new systems Flexible availability (weekends/holidays required) Preferred Experience in boutique or independent hotels Familiarity with MEWS PMS Experience helping open or reposition a hotel

Illini Union Applications are now being accepted for the Assistant Hotel Manager, Illini Union position at the University of Illinois at Urbana-Champaign. As the community center of the University, the Illini Union draws together all members of the University with approximately 16,000 visits of students, faculty, staff, alumni, and guests on a daily basis. We are seeking individuals with diverse backgrounds who can help create and foster communities that strive toward this vision. This includes supporting the academic mission of the University by developing environments conducive to student learning and academic success, respecting, appreciating, and advocating for the diversity of our student population, and supporting the holistic development of all our students. Job Summary Under the direction of the Hotel Manager, manages facility and operation services including the weekend supervision of front desk, reservations, room services and housekeeping of the Illini Union Hotel. Duties & Responsibilities * Oversees the personnel functions, including but not limited to hiring, training, supervising, and scheduling, for the housekeeping areas of the Hotel. * Oversees the personnel functions of the front-desk staff and student employees at the Hotel in coordination with the Hotel Manager. * Plans, directs and coordinates hotel operations and activities, such as guest room reservations, renovations, maintenance and work order coordination * Oversees and carries out administrative activities in relation to the Hotel and its functions, such as guest services and reservations, room assignment(s), and parking accommodations. * Supports the Hotel Manager in operational and administrative functions. * Reconciles and oversees financial transactions. * Prepares sales, occupancy and other financial reports, analyzing, and making recommendations to the hotel and facility leadership. * Manages hotel room and related inventory, reviews invoices for goods and services, implementing cost control to maximize efficiency and revenue. * Reviews policies and procedures, making recommendations for updates, and supports the implementation * Prepares facility operational reports. * Maintains and enforces hotel safety protocols and standards, ensures guest safety and security. Recommends changes in line with campus and industry requirements * Serves on behalf of Hotel Manager in their absence. * Performs additional duties to support Hotel, Illini Union and the University. Additional Physical Demands Position involves frequent periods of constant movement or remaining in a stationary position. Occasionally this position may have to operate in extreme temperatures, inclement weather, wet, or hazardous conditions. Minimum Qualifications * High School Diploma or equivalent. * Any one or combination totaling three (3) years (36 months) from the categories below: A. College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent: 60 semester hours or an Associate's Degree equals one (1) year (12 months) B. Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience. C. Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience. * One (1) year (12 months) of supervisory or administrative experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience Preferred Qualifications Five (5) years of hotel experience performing similar duties. Knowledge, Skills and Abilities * Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, quality standards for services, and customer satisfaction evaluation. * Knowledge of applied mathematics in the business environment. * Knowledge of the English language, including composition and grammar. * Knowledge of business administration/management. * Knowledge of inventory control. * Skill as an active listener. * Skill as an effective communicator, both verbally and in writing. * Ability to work effectively with students, staff, and the public. * Ability to hire, train and direct the work of assigned staff. * Ability to maintain detailed records. * Ability to be sensitive to the demands of the public, patient in seeking to satisfy such demands and congenial in public relations. * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology. * Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. * Knowledge of electronic equipment, computer hardware and software, and their applications. * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources. Appointment Information This is a 100% full-time Civil Service 2378 - Facility Operations Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026. * Salary Information: The budgeted salary for this position is $50,000 to $55,000 per year. * Fully Onsite Position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. * Work Schedule: The work schedule for this position is Thursday through Monday. * Sponsorship: Sponsorship for work authorization is not available for this position now and in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on Tuesday, December 16, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ***********************************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033505 Job Category: Professional and Administrative Apply at: *************************

WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND CHICAGO Welcome to Freehand's second outpost! Designed by Manhattan-based Roman and Williams, the building celebrates the city's Midwestern heritage with a string of evocative communal spaces and rooms located in the restored 1927 Art Deco building, set among the high-rises of the downtown River North neighbourhood - home to some of the city's best art galleries, boutiques and restaurants. Featuring 217 rooms and amazing public spaces like Café Integral coffee and breakfast bar and the cozy Broken Shaker Bar, it's a buzzing, busy space that represents the best of Freehand. Between the busy social calendar and the ever-changing makeup of guests and locals coming to play, it's a particularly fun and fulfilling space for everyone in the Freehand Chicago team to work in.

Schulte Companies is seeking a dynamic, service-oriented Task Force General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. The qualified candidate must be willing to travel 90% of the time, and must be committed. Ideal candidate should possess a strong initiative and desire for personal achievement. Must be able to assist in driving sales, planning and managing the operations of the hotel, achieve customer satisfaction, associate satisfaction and quality service while meeting and exceeding bottom line goals. JOB DUTIES AND RESPONSIBILITIES Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed. Maintains and improves property standards and service to ensure guest satisfaction and the right public image. Ensure that the property and its inventories are always in the best conditions. Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction. Comply with all corporate human resources and accounting procedures. Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction. Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place. Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures. Accompany Director of Sales on sales calls. Become involved in community and/or government affairs. Remain highly visible and be readily available for guests at all times. Perform other duties as assigned to meet business objectives. EDUCATION AND EXPERIENCE Hotel Management, General Business or Marketing degree preferred. Minimum two (2) years of general management experience required (Hyatt/IHG Brand hotels preferred). KNOWLEDGE, SKILLS AND ABILITIES Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner. Excellent verbal and written communication, telephone and presentation skills. Proficient computer skills, including but not limited to Internet and Microsoft Office programs. Proven ability to motivate new staff to top levels of performance. Experience with Opera/Fosse Strong P&L and business acumen PERKS/BENEFITS Work Today, Get Paid today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or next day Automatically save a portion of your paycheck In addition to Daily Pay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! *Schulte Companies is an Equal Opportunity Employer.

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago * Grow within a diverse multi-outlet property * Exceptional health benefits package and 401(k) with company match Key Accountabilities: * Ensure proper operation of all responsibilities of all Front Office operations. * Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. * Communicate with all departments to create a guest centric experience. * Ensuring the staff are in full compliance with Head Office database requirements. * Ensure efficient operation of all Front Office team with efficient handover. General Requirements: * Minimum 4 years of Front Office leadership experience ideally in a luxury property. * Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English. Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental, and vision coverage. * Complimentary life insurance. * Complimentary long-term disability * Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hotel Reception, Hospitality

Job Description Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job Description Pay Range $50,000 - $60,000 base salary Bonus potential based on revenue, guest satisfaction, and profit performance. We are seeking a hands-on, business-minded General Manager to lead our 73-room LaQuinta Inn & Suites in Lexington South / Hamburg. This role is ideal for a leader who thrives in a limited-service environment and brings a strong duality of skills in hotel operations and basic property-level sales. The General Manager is accountable for total property performance, including guest satisfaction, team leadership, financial results, and actively driving revenue growth through local sales efforts. Key success will come from building share in our priority segments: 1) Sports groups/team business. 2) Construction, industrial, and blue-collar transient demand. Compensation: $50,000 - $60,000 yearly Responsibilities: Hotel Operations Leadership (Primary) Lead all departments (Front Desk, Housekeeping, Maintenance, Breakfast/FB as applicable) to deliver brand standards and excellent guest experiences. Maintain a visible, on-property presence; step in as needed during busy periods or staffing gaps. Drive consistent execution of LaQuinta/Wyndham standards, QA readiness, and service recovery. Recruit, train, schedule, and coach team members; build accountability and a positive culture. Monitor guest feedback and online reputation; implement action plans to improve scores and rankings. Manage vendors, purchasing, and inventory to ensure operational readiness and cost control. Ensure compliance with safety, labor, and brand policies. Property-Level Sales Market Development (Core Expectation) Own and execute basic sales functions appropriate for a 73-room hotel. Build and maintain a reliable pipeline of demand with a focus on: sports groups and construction/industrial blue-collar transient. Conduct weekly outreach (calls, visits, networking, site tours, email follow-ups). Develop local account relationships that produce repeat business and steady weekday occupancy. Maintain a simple, consistent weekly sales plan: top targets, outreach activity, bookings, and next steps. Coordinate with brand/regional sales resources where applicable, but own execution locally. Revenue, Profit Performance Management Support rate and inventory decisions with comp-set awareness and practical revenue instincts. Price and manage small groups and blocks; respond to RFPs for sports and project crews. Track STR/comp-set results and adjust tactics to grow occupancy and ADR. Drive upsells, extended-stay opportunities, and local promotions tied to key segments. Prepare budgets, forecasts, and monthly performance summaries. Control labor and operating expenses while protecting service quality. Identify revenue-increasing opportunities across rooms, ancillary, and partnerships. Qualifications: What Success Looks Like Strong guest satisfaction and improved online reputation. Consistent brand audit readiness and clean, well-run operation. Growing sports group room nights year-over-year. Stable base of construction/industrial transient accounts driving weekday occupancy. Improved RevPAR and comp-set ranking. Hotel meets or exceeds monthly revenue and GOP targets. Engaged team with strong training and low avoidable turnover. Required Qualifications 2-4+ years as a Hotel General Manager, AGM, or comparable limited-service leadership role. Proven ability to run hands-on hotel operations with high standards. Direct experience with property-level sales (local accounts, groups, community demand). Strong command of hotel financials: PL, labor controls, budgeting, forecasting. Comfortable using PMS/CRS and interpreting STR and market data. Excellent leadership, communication, and guest-recovery skills. Flexible schedule and on-call responsiveness for urgent needs. Preferred Qualifications Experience with LaQuinta, Wyndham, or similar limited-service brands. Established relationships in Lexington/Hamburg sports or construction/industrial markets. Track record of improving ADR/occupancy through grassroots sales efforts. Candidate Profile The right GM for this property is: Operator + Seller: equally confident fixing operational issues and driving new business. Proactive community-connected: builds local demand instead of waiting for it. Organized, numbers-savvy: runs the hotel with discipline and clear priorities. Team-first leader: develops people, leads from the front, and sets the pace. Reputation-driven: treats guest loyalty and reviews as central to success. Work Environment / Physical Requirements Daily movement throughout the hotel, including guest rooms and public areas. Ability to lift up to ~25 lbs occasionally. On-call availability for property emergencies. About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a core focus on exceeding its guests' expectations. Rolling Hills Hospitality has positioned itself as one of the region's leading hotel development and management companies by incorporating high operational standards and achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading more than 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains honored relationships with the nation's leading hotel companies, including Marriott, Hilton, IHG, and Hyatt.

As the next general manager of our busy hotel, you'll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Experience: Hotel Sales: 1 year (Required) Work Location: In person If offered, employment is contingent on cleared Background check.