Hotel director jobs in Connecticut

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

Job DescriptionDescription: We are looking to add a Hotel Sales Manager who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. This position may require flexible scheduling availability. Requirements: Job Requirements: Involved in community and/or government affairs to ensure effective marketing of the hotel Demonstrate commitment to guest service by responding to our guest needs Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Understand why competitors are successful in each demand segment and directly market/sell against the competition Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc. Prepare required reports for the management team Maintain vendor and client information where necessary Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals Job Qualifications: "Hands-On" Manager who is actively involved on a daily basis Ability to drive outside sales calls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service Valid Driver's License required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

We are looking to add a Hotel Sales Manager who will be responsible for revenue production for the hotel, and meeting or exceeding planned revenue objectives for occupancy and average daily rate. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. This position may require flexible scheduling availability. Requirements Job Requirements: Involved in community and/or government affairs to ensure effective marketing of the hotel Demonstrate commitment to guest service by responding to our guest needs Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Understand why competitors are successful in each demand segment and directly market/sell against the competition Know key accounts and actively "sells" through sales calls, property tours, strategic marketing, etc. Prepare required reports for the management team Maintain vendor and client information where necessary Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals Job Qualifications: "Hands-On" Manager who is actively involved on a daily basis Ability to drive outside sales calls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $24.00 - $28.00

River Link Hotels is hiring for Director of Sales prior Hilton brand experience is preferred. Experience with selling banquet and meeting room space is required. Benefits include- PTO Time, Paid Holidays, Quarterly Bonus, Sales Commission, Flexible schedule, Hotel Discounts & cell phone expense contribution. Job description The Director of Sales is responsible for leading business development and top-line revenue for hotel-related segments, hotel, including group, volume transient room, and catering sales. The individual is also charged with evaluating, creating and implementing strategies to achieve optimal business mix, positive market performance, pricing, and direct sales actions and deployment. The Director of Sales also develops and solicits business, supervise sales-related personnel, and implement sales and marketing strategies from all markets to ensure booking success and drive revenue success for the hotel. Key Responsibilities: • Inspire and demonstrate a positive team culture with clear communication amongst sales and hotel team colleagues. • Recruit, retain, and evaluate the sales and catering team, resolve problems, provide open communication and recommend guidance, discipline, and training where appropriate. • Establish and implement strategies for rates, policies and sales deployment for revenue sources, through review of competitive data, demand analysis and mix. • Negotiate and follow established operational processes for booking business (proposals, contracts, and customer correspondence). • Drive individual and team achievement of established and measurable goals. • Direct and manage all group, transient and catering sales activities to maximize revenue for the hotel. • Prepare, implement and compile data and reports for the annual business plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. • Identify and pursue new and repeat business through individual and team prospecting activities, to include telephone calls, property visits, market visits, and networking events. • Organize and/or attend scheduled sales, business review, BEO, event or related meetings, as necessary. • Develop a working knowledge of the operations of the hotel, including any food and beverage, guest services, reservations, and others as needed. • Professionally represent the hotel in community and industry-related organizations and events. • Oversee department and hotel/owner rules and compliance as required, including any federal, state, and local employment and civil rights laws. • Participate in the hotel's Manager on Duty Program. • Perform any other job-related duties as assigned. Job Skills and Qualifications: • Bachelor's degree from four-year college or university (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience. • 5+ years of sales leadership. • Ability to exercise excellent communication, presentation, organization, time management, and listening skills. • Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel. • Ability to work collaboratively with colleagues, team members, customers and management through in-person, telephone and written forms. • Ability to use analytical skills to evaluate business, market trends, demand generators, economic factors, and key data sources to make effective business decisions. • Proficient in managing/using sales automation (Delphi.fdc preferred) & OnQ PMS Systems. • Prior Hilton Brand family experience preferred. • This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

River Link Hotels is hiring for Director of Sales prior Hilton brand experience is preferred. Experience with selling banquet and meeting room space is required. Benefits include- PTO Time, Paid Holidays, Quarterly Bonus, Sales Commission, Flexible schedule, Hotel Discounts & cell phone expense contribution. Job description The Director of Sales is responsible for leading business development and top-line revenue for hotel-related segments, hotel, including group, volume transient room, and catering sales. The individual is also charged with evaluating, creating and implementing strategies to achieve optimal business mix, positive market performance, pricing, and direct sales actions and deployment. The Director of Sales also develops and solicits business, supervise sales-related personnel, and implement sales and marketing strategies from all markets to ensure booking success and drive revenue success for the hotel. Key Responsibilities: • Inspire and demonstrate a positive team culture with clear communication amongst sales and hotel team colleagues. • Recruit, retain, and evaluate the sales and catering team, resolve problems, provide open communication and recommend guidance, discipline, and training where appropriate. • Establish and implement strategies for rates, policies and sales deployment for revenue sources, through review of competitive data, demand analysis and mix. • Negotiate and follow established operational processes for booking business (proposals, contracts, and customer correspondence). • Drive individual and team achievement of established and measurable goals. • Direct and manage all group, transient and catering sales activities to maximize revenue for the hotel. • Prepare, implement and compile data and reports for the annual business plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. • Identify and pursue new and repeat business through individual and team prospecting activities, to include telephone calls, property visits, market visits, and networking events. • Organize and/or attend scheduled sales, business review, BEO, event or related meetings, as necessary. • Develop a working knowledge of the operations of the hotel, including any food and beverage, guest services, reservations, and others as needed. • Professionally represent the hotel in community and industry-related organizations and events. • Oversee department and hotel/owner rules and compliance as required, including any federal, state, and local employment and civil rights laws. • Participate in the hotel's Manager on Duty Program. • Perform any other job-related duties as assigned. Job Skills and Qualifications: • Bachelor's degree from four-year college or university (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience. • 5+ years of sales leadership. • Ability to exercise excellent communication, presentation, organization, time management, and listening skills. • Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel. • Ability to work collaboratively with colleagues, team members, customers and management through in-person, telephone and written forms. • Ability to use analytical skills to evaluate business, market trends, demand generators, economic factors, and key data sources to make effective business decisions. • Proficient in managing/using sales automation (Delphi.fdc preferred) & OnQ PMS Systems. • Prior Hilton Brand family experience preferred. • This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.