Hotel director jobs in Daly City, CA

As a Director of Front Office, you'll lead the front office department to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. Your day to day People Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR related actions where needed Drive a great working environment for teams to thrive - connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Oversee night audit function and preparation of daily financial reports. Prepare and submit statistical, performance, and forecast analyses and reports as required. Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Guest Experience Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance their experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Ensure front office staff provides guests with prompt service, professional attention and personal recognition Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP's and other key guests, or other special guest needs Responsible Business Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities Act as central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts. Ad-hoc duties - unexpected moments when we have to pull together to get a task done Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met. Perform other duties as assigned. May also serve as manager on duty. Accountability This is the top front office management position job in a large, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises front office, bell, door and PBX employees. What we need from you Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak local language (s) Other languages preferred How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer Compensation $90,000-$95,000 We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** to find out more about us At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into Special memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Director of Front Office, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service. What you will be doing: Consistently offer professional, friendly and engaging service Lead and manage all aspects of the Front Office department including Front Desk, Guest services and Royal Service and ensure all service standards are followed Develop a team of leaders who can effectively act as Managers on Duty for the hotel Ensure the achievement of divisional financial objectives through strong labor management, control of operating expenses, and promotion of an upsell program Drive engagement of our loyalty members by overseeing ALL loyalty program Develop an engaged, enthusiastic and guest driven team through recruitment and the promotion and coaching of Performance Management practices that demonstrate consistency and fairness Champion and role model execution of service standards, department policies and procedures Assist in the budgeting and forecasting of all Front Office operations Handle guest concerns and react quickly, logging and notifying proper areas Ensures regular and effective communication takes place with all Front Office colleagues and leaders through individual and departmental communication meetings as well as daily interaction with all departments Balance operational, administrative and Colleague needs Ensure the safety and wellbeing of our Guests and Colleagues by, adherence to the crisis management plans for the department, in addition to updating and training colleagues through drill exercises Other duties as assigned Salary Range: $111,900 to 134,300 USD Gross Annually Qualifications Your experience and skills include: Minimum 4 years Front Office leadership experience or equivalent management position required. Previous Director of Front Office experience preferred Proficiency in Opera Cloud required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Must possess a professional presentation Dynamic, enthusiastic, flexible and creative leader who thrives under pressure and can perform multiple functions in a fast-paced, changing environment Highly organized and results oriented Proven leadership skills which support an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service Excellent interpersonal and communication skills, both written and verbal Strong team player with proven leadership, development, delegating and planning skills Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Feel free to visit our website at ************************ to find out more about our company. Fairmont is proud to be an Equal Opportunity Employer.EOE/M/F/D/V All your information will be kept confidential according to EEO guidelines.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city's iconic hotel, where business ideas emerge, loved ones connect and life's most important celebrations happen. When you're not shopping at Union Square, enjoying the city's diverse culinary scene or exploring one of the Bay Area's top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco's fog, redwood trees and ocean. Located in the heart of the city on Market Street, Four Seasons Hotel San Francisco offers unparalleled access to dynamic SoMa, the Moscone Centre, lively Union Square and the Financial District. at the epicenter of San Francisco stands the city's iconic hotel, where business ideas emerge, loved ones connect and life's most important celebrations happen. At Four Seasons Hotel San Francisco, we are dedicated to creating remarkable guest experiences through exceptional service and attention to detail. We are currently seeking a dynamic and experienced Director of Rooms to join our Executive Team. This senior leadership role plays a pivotal part in the success of the Rooms Division and is integral to the hotel's Planning Committee, contributing to long-term strategy, innovation, and service excellence. As Director of Rooms, you will lead a large and diverse team across Front Office, Concierge, Housekeeping, Guest Services, and Guest Experience, ensuring that all aspects of the guest journey reflect the world-class standards of Four Seasons. Your leadership will directly impact guest satisfaction, staff engagement, operational efficiency, and overall profitability. What You Will Do Provide strategic and hands-on leadership to all Rooms Division departments. Supervise, coach, and develop managers and teams, fostering a culture of excellence and professionalism. Ensure that all guest interactions are handled with the highest level of care, service, and personalization. Collaborate across departments to enhance the guest experience and ensure seamless operations. Personally engage with guests, respond to feedback and lead service recovery initiatives. Lead the division's recruitment, performance management, scheduling, and training. Oversee quality assurance standards (e.g. LQA, Qualtrics), implementing corrective action plans where needed. Participate in long-term hotel planning, including budgeting, CAPEX projects, and innovation initiatives. Monitor labour costs, operating expenses, and revenues-ensuring financial targets are met through effective planning and decision-making. Represent the Rooms Division at the Planning Committee, contributing to the hotel's strategic direction. What You Bring College degree preferred. Five to seven years of experience in luxury hotel/resort operations management positions. Excellent knowledge of all aspects of Rooms Division Operations. Strong leadership and interpersonal skills. Excellent guest service and problem-resolution skills. Flexibility to meet the demands of a 24-hour operation. Strong organizational skills, ability to operate computer equipment, and excellent Excel and Computer Skills. Solid interpersonal and relationship-building skills to work with cross-functional teams. Apply an ethical approach to influence the outcome of situations and serve as a role model for others by demonstrating appropriate business conduct and ethical principles. Excellent personal presentation and interpersonal skills. Ability to multi-task in a high-volume and demanding environment. Successful candidate must possess legal work authorization in the United States What We Offer Salary Range: $145,000 - $150,000 + Annual Incentive Program Health Insurance - Medical, Dental & Vision Company Match 401K Plan Complimentary stays at Four Seasons Worldwide Complimentary meals in our Employee Café Laundered Employee Uniform Employee Assistance Program Investment in your Wellbeing Life Insurance Complimentary on-site parking Be yourself and become a member of a work family that cares about you and invests in your development Growth & Development opportunities If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format. To learn more about Four Seasons Hotel San Francisco: *************************************** If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People and Culture Department at ************. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - *********************************************************************** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Property Description Hilton Garden Inn San Francisco - Oakland Bay Bridge is a prestigious hotel located in Emeryville, California, offering exciting job opportunities for hospitality professionals seeking to be part of a thriving team. Joining our team means becoming part of a renowned hospitality brand known for its commitment to exceptional guest service and top-notch amenities. The hotel boasts a prime location near San Francisco and the Oakland Bay Bridge, making it a popular choice for both business and leisure travelers. As a team member, you will have the opportunity to work in a dynamic and fast-paced environment, providing outstanding service to guests from diverse backgrounds. Hilton Garden Inn San Francisco - Oakland Bay Bridge values professional growth and development, offering opportunities for advancement within the organization. Join our team and be part of a rewarding and fulfilling career in the hospitality industry, where your skills and dedication will be recognized and rewarded. Overview Are you a dynamic and results-driven hospitality professional with a passion for delivering exceptional guest experiences? Look no further! Join us as the Director of Rooms and lead our talented team in creating a welcoming and comfortable environment for our valued guests. Bring your high energy, enthusiasm, and commitment to excellence, and be a driving force in shaping memorable stays and exceeding guest expectations. If you thrive in a fast-paced, guest-centric environment and have a proven track record in rooms management, we want you on our team! Key Responsibilities: Strong understanding of both hotel Housekeeping and Front Office operations Oversee all aspects of the Housekeeping department while supporting the Front Office Team Develop and implement strategic plans to enhance guest satisfaction and revenue generation Train, mentor, and inspire a team of rooms division professionals Ensure seamless check-in and check-out experiences for guests Monitor and maintain quality standards in rooms and public areas Collaborate with other departments to meet guest needs and expectations Manage budgets, forecasting, and financial performance of the rooms division Implement and maintain efficient operational processes and technology solutions Don't miss out on this incredible opportunity to lead a top-notch rooms division team and create exceptional guest experiences. Apply now and let your passion for hospitality, guest service, and operational excellence shine as the Director of Rooms. Join our team and be part of a journey filled with success, growth, and memorable moments! Qualifications Bachelor's degree in Hospitality Management or related field or equivalent experience Proven experience in rooms division management, preferably in a luxury hotel or resort Strong leadership and team management skills Excellent communication and interpersonal abilities Attention to detail and a commitment to maintaining high standards Proficiency in hotel property management systems (PMS) and related technology Strong analytical and problem-solving skills Flexibility to work irregular hours and weekends as needed Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $92,000.00 - USD $95,000.00 /Yr.

Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Front Desk, Guest Services, and Security Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Managing Guest Services and Front Desk Teams • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. • Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas. • Handle guest complaints and verify that all guest issues are resolved. Managing Security Team • Protects property and provides a safe environment for guests and staff. • Oversees all on-duty security personnel, including dispatcher. • Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities. • Complies information and files written security reports. Managing Projects and Policies • Verifies compliance with all Front Office policies, standards and procedures. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

As a Director of Front Office, you'll lead the front office department to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. Your day to day People Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR related actions where needed Drive a great working environment for teams to thrive - connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue Financial Oversee night audit function and preparation of daily financial reports. Prepare and submit statistical, performance, and forecast analyses and reports as required. Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Guest Experience Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance their experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Ensure front office staff provides guests with prompt service, professional attention and personal recognition Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP's and other key guests, or other special guest needs Responsible Business Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or “green” and use information to gain new business opportunities Act as central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts. Ad-hoc duties - unexpected moments when we have to pull together to get a task done Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met. Perform other duties as assigned. May also serve as manager on duty. Accountability This is the top front office management position job in a large, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises front office, bell, door and PBX employees. What we need from you Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak local language (s) Other languages preferred How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG hotels. Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. What we offer Compensation $90,000-$95,000 We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: * Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide * Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment * 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% * Eligible to participate in Accor's Senior Leadership Incentive Program * Learning programs to promote growth and development unlocking your full potential * Opportunity to develop your talent and grow within your property and across the world * Ability to make a difference through our Corporate Social Responsibility activities Job Description Hotel Manager - Fairmont Sonoma Mission Inn & Spa Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma's premier luxury destination-honoring the valley's tradition of hospitality and heritage. As Hotel Manager, you'll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success. What you will be doing: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: * Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering * Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation * Support the General Manager in the overall management and strategic direction of the hotel * Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads * Champion employee engagement and promote a collaborative and inclusive environment * Ensure that monthly financial outlooks are on time, on target and accurate * Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget * Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently * Ensure full compliance with operating controls and legislation * Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings * Champion and support the Hotel's Service Excellence Committee and Sustainability Committee * Own and champion all Operational aspects of the Accounting & Operation Annual Audit * Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays * Follow hotel policies, procedures and service standards * Follow all health and safety policies * Other duties as assigned Qualifications Your experience & Skills include: * Previous experience in a senior leadership role within the hotel industry required * Previous experience leading in a union environment preferred * Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement * Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance * Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth * Exceptional communication and interpersonal skills, both with guests and internal stakeholders * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail * University/College degree in a related discipline preferred Salary range is $185,000- $205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA)

As a Director of Front Office, you'll lead the front office department to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures. ** ** **Your day to day** **People** Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and have the tools they need to work effectively Recommend or initiate any HR related actions where needed Drive a great working environment for teams to thrive - connect departments to create sense of one team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outside contacts to increase revenue **Financial** Oversee night audit function and preparation of daily financial reports. Prepare and submit statistical, performance, and forecast analyses and reports as required. Maintain procedures for security of monies, credit and financial transactions, guest security, and inventory control Use company systems and processes to maximise revenue. Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan **Guest Experience ** Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance their experience Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP's, large groups and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenities Ensure front office staff provides guests with prompt service, professional attention and personal recognition Ensure guests are greeted upon arrival and make time to interact effectively with guests. Respond appropriately to guest complaints, solicit feedback and build relationships that drive continuous improvements in guest satisfaction. Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP's and other key guests, or other special guest needs **Responsible Business** Work closely with key business leaders, officials, and representatives of local community groups within the city to ensure constant high-profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or "green" and use information to gain new business opportunities Act as central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel. Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts. Ad-hoc duties - unexpected moments when we have to pull together to get a task done Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met. Perform other duties as assigned. May also serve as manager on duty. **Accountability ** This is the top front office management position job in a large, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises front office, bell, door and PBX employees. What we need from you Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration Four years of guest service/hotel experience with two years in a management capacity, or an equivalent combination of education and work experience Must speak local language (s) Other languages preferred **How do I deliver this?** **We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It's what connects every colleague in all IHG** ** ** **hotels.** Each IHG hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills. **True Attitude:** being caring, wanting to make a positive difference, and building genuine connections with guests **True Confidence** : having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay **True Listening** : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs **True Responsiveness** : is about providing guests with what they need, and doing so in a timely and caring manner There's so much more to the job than we can capture here. It's simply about creating great experiences, doing the right thing and understanding people. **What we offer ** **Compensation $90,000-$95,000** _We'll reward all your hard work with a great salary and benefits - including a uniform, great room discount and superb training. _ Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit ************************** (******************************** to find out more about us _At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law_ Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. **Important information** : + The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. + No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. + If you require reasonable accommodation during the application process, please click here . + IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy. + If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Job Description Hospitality Spotlight is looking for an experienced Hotel General Manager to lead a branded full-service property in the greater Bay Area of California. The GM will oversee daily operations and lead a high-performing team. This role requires a hands-on leader who thrives in a fast-paced environment and is committed to operational excellence, guest satisfaction, and financial performance. Responsibilities Oversee all hotel departments including front office, housekeeping, food and beverage, and maintenance Develop and manage operating budgets, monitor financial performance, and control expenses Lead sales and marketing efforts to drive occupancy and maximize revenue Recruit, train, and mentor department leaders to maintain strong performance and service standards Ensure exceptional guest experiences by maintaining brand standards and addressing feedback promptly Manage F&B operations, ensuring consistent quality, compliance, and efficiency Build strong community and brand relationships to enhance visibility and reputation Requirements 7+ years of experience as a GM at a full-service brand hotel Strong leadership, financial, and communication skills Proficiency in budgeting, revenue management, and operational systems Bachelor's degree preferred Previous success growing a high volume hotel brand Ability to work flexible hours, including evenings, weekends, and holidays This is a great opportunity for a results-driven hospitality leader who takes pride in creating a positive culture and delivering an exceptional guest experience. Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team. We look forward to connecting and shining our spotlight on you! - Hospitality Spotlight Team

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% Eligible to participate in Accor's Senior Leadership Incentive Program Learning programs to promote growth and development unlocking your full potential Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities Job Description Hotel Manager - Fairmont Sonoma Mission Inn & Spa Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma's premier luxury destination-honoring the valley's tradition of hospitality and heritage. As Hotel Manager, you'll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success. What you will be doing: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation Support the General Manager in the overall management and strategic direction of the hotel Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads Champion employee engagement and promote a collaborative and inclusive environment Ensure that monthly financial outlooks are on time, on target and accurate Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently Ensure full compliance with operating controls and legislation Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings Champion and support the Hotel's Service Excellence Committee and Sustainability Committee Own and champion all Operational aspects of the Accounting & Operation Annual Audit Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays Follow hotel policies, procedures and service standards Follow all health and safety policies Other duties as assigned Qualifications Your experience & Skills include: Previous experience in a senior leadership role within the hotel industry required Previous experience leading in a union environment preferred Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth Exceptional communication and interpersonal skills, both with guests and internal stakeholders Ability to multitask, work in a fast-paced environment and have a high-level attention to detail University/College degree in a related discipline preferred Salary range is $185,000- $205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description If there are no open positions posted, you are always welcome to submit a resume and complete an application here!

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $70,000 - $90,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES

Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: This is a full-time on-site role for a Sales Manager at Estate Yountville in Yountville, CA. The Sales Manager will be responsible for developing and implementing sales strategies, building and maintaining client relationships, achieving sales targets, and collaborating with the marketing team to drive business growth. ESSENTIAL JOB RESPONSIBILITIES Develop and implement strategic sales plans to achieve hotel revenue targets Build and maintain strong relationships with clients, including corporate accounts, travel agents, and event organizers Conduct market research and competitive analysis to inform sales strategies Negotiate contracts and close sales deals with a focus on maximizing hotel revenue Represent the hotel at industry events, trade shows, and networking functions Prepare regular sales reports and forecasts for senior management review Monitor and analyze sales performance, making adjustments as necessary to meet goals Work closely with other departments, such as operations and guest services, to ensure seamless service delivery for clients Provide exceptional customer service to existing and potential clients, ensuring a high level of satisfaction REQUIRED QUALIFICATIONS Previous experience in the hospitality or luxury sector Excellent communication and negotiation skills Ability to work in a fast-paced and dynamic environment Strong organizational and time management skills Bachelor's degree in Business Administration, Marketing, or related field The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) ************************************ PM22

HOTEL SALES MANAGER Yountville, CA Laying in the heart of Napa Valley, The Estate Yountville features two magnificent hotels that embody the perfect getaway and retreat. Surrounded by vineyards, Michelin-star restaurants and exquisite views in Yountville, our 22-acre haven sits among one the most coveted viticulture regions in the world. We invite our guests to immerse themselves in a redesigned Wine Country experience in a delightfully vino-cultured manner: two luxury hotels with decidedly different personalities - the vibrant Hotel Villagio and its sophisticated counterpart, Vintage House, a chic and tranquil sanctuary. A combined room-count of nearly 200 rooms and suites allows us to create a memorable experience for any occasion! JOB SUMMARY: This is a full-time on-site role for a Sales Manager at Estate Yountville in Yountville, CA. The Sales Manager will be responsible for developing and implementing sales strategies, building and maintaining client relationships, achieving sales targets, and collaborating with the marketing team to drive business growth. ESSENTIAL JOB RESPONSIBILITIES Develop and implement strategic sales plans to achieve hotel revenue targets Build and maintain strong relationships with clients, including corporate accounts, travel agents, and event organizers Conduct market research and competitive analysis to inform sales strategies Negotiate contracts and close sales deals with a focus on maximizing hotel revenue Represent the hotel at industry events, trade shows, and networking functions Prepare regular sales reports and forecasts for senior management review Monitor and analyze sales performance, making adjustments as necessary to meet goals Work closely with other departments, such as operations and guest services, to ensure seamless service delivery for clients Provide exceptional customer service to existing and potential clients, ensuring a high level of satisfaction REQUIRED QUALIFICATIONS Previous experience in the hospitality or luxury sector Excellent communication and negotiation skills Ability to work in a fast-paced and dynamic environment Strong organizational and time management skills Bachelor's degree in Business Administration, Marketing, or related field The Estate Yountville offers an attractive compensation and benefits package and the opportunity to be part of a dynamic team. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The Estate Yountville is an equal opportunity employer (Minorities/Females/Disabled/Veterans) ************************************ PM22

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues and Leaders are turning moments into Special memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as Director of Front Office, where you will lead our team of service ambassadors, maximize Front Office operations and ensure exceptional guest service. What you will be doing: Consistently offer professional, friendly and engaging service Lead and manage all aspects of the Front Office department including Front Desk, Guest services and Royal Service and ensure all service standards are followed Develop a team of leaders who can effectively act as Managers on Duty for the hotel Ensure the achievement of divisional financial objectives through strong labor management, control of operating expenses, and promotion of an upsell program Drive engagement of our loyalty members by overseeing ALL loyalty program Develop an engaged, enthusiastic and guest driven team through recruitment and the promotion and coaching of Performance Management practices that demonstrate consistency and fairness Champion and role model execution of service standards, department policies and procedures Assist in the budgeting and forecasting of all Front Office operations Handle guest concerns and react quickly, logging and notifying proper areas Ensures regular and effective communication takes place with all Front Office colleagues and leaders through individual and departmental communication meetings as well as daily interaction with all departments Balance operational, administrative and Colleague needs Ensure the safety and wellbeing of our Guests and Colleagues by, adherence to the crisis management plans for the department, in addition to updating and training colleagues through drill exercises Other duties as assigned Salary Range: $111,900 to 134,300 USD Gross Annually Qualifications Your experience and skills include: Minimum 4 years Front Office leadership experience or equivalent management position required. Previous Director of Front Office experience preferred Proficiency in Opera Cloud required Computer literate in Microsoft Window applications required University/College degree in a related discipline preferred Must possess a professional presentation Dynamic, enthusiastic, flexible and creative leader who thrives under pressure and can perform multiple functions in a fast-paced, changing environment Highly organized and results oriented Proven leadership skills which support an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service Excellent interpersonal and communication skills, both written and verbal Strong team player with proven leadership, development, delegating and planning skills Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Feel free to visit our website at ************************ to find out more about our company. Fairmont is proud to be an Equal Opportunity Employer.EOE/M/F/D/V All your information will be kept confidential according to EEO guidelines.

Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development