Hotel director jobs in Des Moines, IA - 15 jobs

Job Description ACCOUNTABILITY The Rooms Director plays a crucial role in ensuring the smooth and efficient operation of all guest-facing departments, with a focus on guest services, front desk, and housekeeping. As the Rooms Director, you are accountable for overseeing the daily operations of these areas, providing leadership and direction to your team, and ensuring an exceptional guest experience at every touchpoint. Your commitment to operational excellence and effective team management directly contributes to the success of the hotel. REPORTS TO AND IS SERVED BY: General Manager FLSA Designation: Exempt WHAT TO EXPECT Team Leadership: Lead, mentor, and develop operational teams, including front desk and housekeeping. Provide consistent coaching, conduct performance reviews, and ensure staff are well-trained and aligned with hotel standards. Guest Experience Excellence: Uphold a high standard of guest satisfaction by monitoring guest feedback, addressing concerns promptly, and proactively seeking opportunities to enhance the guest experience throughout the guest journey. Operational Efficiency: Oversee daily operations of the Rooms division to ensure smooth and efficient service delivery. Implement strategies to streamline processes and ensure that all departments under your leadership operate seamlessly. Budget and Cost Control: Manage the budget for the Rooms division, including payroll, operational expenses, and inventory control. Identify opportunities to reduce costs while maintaining quality service and guest satisfaction. Quality Assurance: Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and adherence to quality standards. Implement corrective actions as needed to maintain the property's standards. Staff Scheduling and Labor Management: Develop and implement effective staffing schedules to ensure appropriate coverage in all areas of the Rooms division while optimizing labor costs in line with occupancy levels. Problem Resolution: Take immediate action to resolve guest complaints or concerns, ensuring that all issues are handled with professionalism and care, and aiming for complete guest satisfaction. Health, Safety, and Security: Ensure compliance with health and safety regulations, including maintaining a safe environment for both guests and employees. Respond to any safety concerns or emergencies following established procedures. PROUD OWNER Strong leadership and team management skills. Excellent communication and interpersonal abilities. Problem-solving skills and the ability to handle challenging situations with diplomacy. Proficiency in using hotel management software for reservations and guest information. Attention to detail and organizational skills to manage front desk operations effectively. A positive and approachable demeanor, fostering positive interactions with guests and team members. HELD ACCOUNTABLE TO Team Leadership, Guest Satisfaction, Operational Efficiency, Revenue Optimization, Team Development, Quality Assurance SOFT SKILLS CHARACTERISTICS: Leadership Mentality, Efficient, Dedicated, Communicative, Adaptable, Organized MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High school diploma or equivalent. Previous experience in a hospitality management role, such as AGM, Guest Service Manager, Executive Housekeeper. Familiarity with hotel management software is a plus. Strong communication skills, both verbal and written. PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions. TRAVEL: N/A POSITION: On-site work at the hotel property. Must have open availability. Weekly schedule will be 45-50 hours and shifts will depend upon the operational and guest needs for both the Housekeeping and Front Desk departments.

JOIN OUR TEAM! We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: General Manager Location: Hilton Garden Inn, Independence, Missouri General Manager - Hotels.pdf Essential Responsibilities: Leads, trains & mentors staff, including hiring, recruiting, motivating, coaching development, performing evaluations, and progressive discipline. Ensures monthly, quarterly, and annual revenue goals are achieved for the hotel. Actively participates in the hotel's Sales efforts. Collaborates on the creation, management, and operation of the property budget and expense plans. Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability Responds professionally and helpfully to all team members and guest issues. Ensures that all OHM and brand standards and guidelines are being upheld. Collaborates with all departments and reports any concerns or issues. Liaison for the hotel, interacting with guests, team members, and Hub leadership. Ensures that hotel credit procedures and audit guidelines are followed. Actively participates in property revenue meetings, ensuring revenue maximization and profit in all areas. Represents the company within the community, maintaining a positive rapport with local organizations. Timely submission of required reports to the Regional Director of Operations, CEO, and Owner. Responsible for ensuring that all financial (invoices, reporting) and team member-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures. Oversees services of vendors, contractors, and suppliers. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances. Ensures that all safety and licensing follow the law, health and safety, and other statutory regulations. Embraces O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture. Performs other duties and responsibilities as required or requested. Skills & Abilities: Strong leadership, management, organizational, and communication skills. Proficient with Microsoft Office suite (Word, Excel). Experience with relevant brand-specific PMS. Pleasant, polite manager who maintains a neat and clean appearance. Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges. The ability to deliver results. The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions. The ability to multitask and prioritize, managing competing deadlines. Models professional behaviors to effectively motivate, lead, and develop the team. Presenting professionally and persuasively to individuals and team members. Demonstrating sound knowledge of all aspects of the hotel and services offered. Use analytical skills for measuring business potential and value to the hotel. Interact with all levels of customers and hotel management. Comfortable with the high level of visibility and the leadership role with the hotel and community. Hours: Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays. Education & Experience: Comprehensive Hospitality experience required. Hilton Brand experience is highly preferred. Experience with Hilton's PEP systems is highly preferred. Minimum 3 years relevant (full-service, limited/select-service) hotel experience in operations preferred. Bachelor's degree in Hospitality Management or Business preferred. Current driver's license required. Physical Requirements of the Position: Requires a minimum lifting capacity of 50 pounds. Must be able to bend and lift items of 40 pounds at a minimum and overhead for storage. Must be able to transport food and cooking utensils with food products, weighing as much as 10 pounds. May be required to lift in excess of 50 pounds on occasion. Physical Activity of the Position: Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside. *This is a safety sensitive position that may be subject to additional safety requirements O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

The Hotel Maintenance (PM Shift) is responsible for maintaining the overall appearance and functionality of the hotel. This includes performing routine maintenance tasks, responding to guest requests, and ensuring that all equipment and facilities are in good working order. Key Responsibilities: Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry Respond to guest requests for maintenance assistance in a timely and professional manner Ensure that all equipment and facilities are in good working order Perform preventative maintenance on equipment and facilities to prevent breakdowns and ensure longevity Keep accurate records of all maintenance work performed Assist with special projects as needed Qualifications: High school diploma or equivalent Previous experience in hotel maintenance or a related field preferred Strong knowledge of plumbing, electrical, and HVAC systems Ability to work independently and as part of a team Excellent communication and customer service skills Ability to lift heavy objects and work in confined spaces Flexibility to work evenings, weekends, and holidays as needed

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

About the Role The Hotel Manager will be responsible for delivering exceptional experiences and operational excellence. Success in this role will be determined by consistently achieving all financial targets, and caring for our most important asset, our associates and guests.This would also come with an apartment for manger onsite. What will you be doing? Ensure achievement of property vision through well thought-out strategies, appropriate planning, and actions. Create and maintain a customer-focused operation which excels in providing superior guest service and satisfaction. Ensure the hotel and its staff actively engage in and support the community to include the GM's involvement as a leader on committees, boards and/or other civic organizations. Consistently deliver accurate forecasting and timely adjustments as required in staffing and other cost centers to ensure profit integrity. Initiate new programs and revenue generating opportunities in response to evolving market conditions, ownership requests, and/or other factors. Closely monitor the recruitment, development, mentorship, and performance of associates. Act as role model of the culture to include effectively defining and integrating culture initiatives into hotel operations. Inspire and direct the creation of appropriate programming and initiatives to drive operational and service excellence. Oversee associate relations and provide leadership for all staff members. Overall financial oversight and support of the accounting function. Manage by “walking the hotel” and inspecting guest rooms, public areas, back of house, kitchens, outlets, spa facilities and outside of the property to ensure it maintains a high level of cleanliness and an overall first-class appearance. Investigate and ensure corrective actions are in place for all deficiencies found via internal/external audits, property walkthroughs, safety inspections, guest or associate complaints, associate opinion surveys, etc. Lead and support the efforts of a talented and established executive team. Accomplish or address other duties and needs as assigned or as they arise. What do you bring to the role? Proven history of associate engagement, development and success Strategic thinker as it relates to business leadership and revenue management Ability to direct marketing and sales efforts to consistently position the property as the comp set leader Proven track record as a brand and industry ambassador within ones market and community Proficient at continuously gathering/analyzing competitive market intelligence Capable of clearly communicating goals and objectives as well as inspiring hotel associates and leadership team to achieve those goals Strong results orientation, i.e., delivering both timely and quality outcomes Able to develop annual business plans/budgets and effectively drive and monitor performance against said plans/budgets Strong financial acumen and understanding of P&L statements, property financials, forecasts, capital expenditure requests, etc. Honest, trustworthy, discreet and careful with confidential information Excellent verbal and written communication skills Entrepreneurial savvy with an ability to drive creativity and innovation in others Ability to read, write and speak English at a native level Compensation: $48,000.00 per year

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Managing budgets and financial plans and controlling expenditure * Maintaining statistical and financial records * Setting and achieving sales and profit targets * Recruiting, training, and monitoring staff - * Planning work schedules for individuals and teams * Appropriately responding to and resolving guest concerns * Addressing problems and troubleshooting * Ensuring events and conferences run smoothly - * Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings * Maintaining relationships with contractors, vendor and suppliers * Ensuring a safe and secure environment for all guests and associates * Maintaining appropriate inspections of the property as identified by the organization and brand * Ensure the property meets brand guidelines and expectations for service and all standards * Ensuring compliance with licensing laws, health and safety, and other statutory regulations * Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE * Minimum of two (2) years' experience as an Assistant General Manager * Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES * Ability to communicate effectively verbally and in writing * Demonstrated ability to lead a team * Excellent attention to detail * Financial savvy * Proficient in Microsoft Office * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.

Job Description Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay and much more! Non-Safety Sensitive _____________________________________________________________________ Job Summary To maintain a high quality of services offered to guests and maximize profits of the hotel through management of the functional areas of reservations, guest registration, bell services, telephone services, and guest accounting. Essential Job Duties Manages and coordinates established operational standards. Maintains standards of guest service quality. Develops short-term and long-term operational plans for the Guest Service Department that relates to the overall objectives of the Hotel. Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering, and quality mage. Manages in compliance with local, state, and federal laws and regulations. Manages the reservations function to maintain highest possible room occupancy and average daily rate through suggestive selling by employees. Manages and oversees room blocks. Maintains procedures for credit control and handling of financial transactions. Maintains procedures of guest security, the security of monies, and emergency procedures. Monitors and trains staff using internal audit reports. Schedules staff according to forecasted occupancy and labor standards. Ensures staff uses correct guest interaction skills. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Supplemental Job Duties Plans and organizes the work of others Attends all required meetings and training sessions. Contributes to the profitability and guest satisfaction perception of other hotel departments. Receives departmental-related guest complaints and ensures corrective action is taken. Rewards employees who use their empowerment to meet or exceed guest expectations. Reports to work on time and as required in professional attire, display a high level of personal cleanliness and follow personal appearance standards. Performs other job related duties as assigned. Supervisory Responsibilities This position will have the authority to; make decisions necessary for carrying out the above listed job duties, hire, terminate, promote, demote, transfer, provide training opportunities, approve wage increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling and invoke disciplinary action within approved guidelines. This position may have other supervisory authority assigned as necessary through management. This position has the overall responsibility for maintaining expenditures within approved budgetary limits. This position has the authority, through proper channels, to procure any supplies and or equipment needed for the operation of the department. This position directly supervises the (MOD-Manager On Duty), Guest Service Representatives, Night Auditors, PBX- Reservations, and the Bell Start. This position has signatory authority for complimentary rooms and/or meals and/or gift shop items. Physical Requirements/Working Conditions Normal office environment along with moderate computer use. At times, will require occasional standing and speaking. Exposure to a smoke filled environment with loud and continual noise levels. Must be confidential. Minimum Job Qualifications Knowledge/Education/Work Experiences: Bachelors degree in a relevant field of study preferred with two (2) years experience as a desk supervisor and front desk operations, one (1) year experience as night audit, and preferred one (1) year experience in either direct sales or retail trade, or an equivalent combination of education and experience. Prior hotel experience in market segmentation, rate management, group blocking management, telephone switchboard, developing and maintaining transaction codes, building housekeeping zones, managing credit limits, room type management, and occupancy analysis. Must have excellent knowledge of the current property management system. Must be able to obtain a gaming license in accordance to the regulations established by the Sac & Fox Gaming Commission. Skills/Abilities: Must be able to deal with the general public, customers, employees, and tribal government officials with tact and courtesy. Must have proficiency using the current property management system. Requires good organizational and communication skills, both verbal and written. Must be flexible with shift and days off. Must be able to work independently with no supervision. Must be able to analyze and interpret policies established by administrators. Must be able to meet all internal supervisory or higher, training and education requirements. Must be willing to increase knowledge through current property management system tutorials provided. Preference: Members of the Meskwaki Nation and other Native American Tribes who are qualified applicants are encouraged to apply and will be given preference in accordance to established procedures. Restrictions This position is PROHIBITED from playing all casino games while on duty, except as authorized for employee tournaments. Otherwise, this position may play any casino game while off duty. Employees and members of the household are prohibited from entering company contests and giveaways established for our guests.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation $45,000 - $60,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Job DescriptionAbout the Role The Hotel Manager will be responsible for delivering exceptional experiences and operational excellence. Success in this role will be determined by consistently achieving all financial targets, and caring for our most important asset, our associates and guests.This would also come with an apartment for manger onsite. What will you be doing? Ensure achievement of property vision through well thought-out strategies, appropriate planning, and actions. Create and maintain a customer-focused operation which excels in providing superior guest service and satisfaction. Ensure the hotel and its staff actively engage in and support the community to include the GMs involvement as a leader on committees, boards and/or other civic organizations. Consistently deliver accurate forecasting and timely adjustments as required in staffing and other cost centers to ensure profit integrity. Initiate new programs and revenue generating opportunities in response to evolving market conditions, ownership requests, and/or other factors. Closely monitor the recruitment, development, mentorship, and performance of associates. Act as role model of the culture to include effectively defining and integrating culture initiatives into hotel operations. Inspire and direct the creation of appropriate programming and initiatives to drive operational and service excellence. Oversee associate relations and provide leadership for all staff members. Overall financial oversight and support of the accounting function. Manage by walking the hotel and inspecting guest rooms, public areas, back of house, kitchens, outlets, spa facilities and outside of the property to ensure it maintains a high level of cleanliness and an overall first-class appearance. Investigate and ensure corrective actions are in place for all deficiencies found via internal/external audits, property walkthroughs, safety inspections, guest or associate complaints, associate opinion surveys, etc. Lead and support the efforts of a talented and established executive team. Accomplish or address other duties and needs as assigned or as they arise. What do you bring to the role? Proven history of associate engagement, development and success Strategic thinker as it relates to business leadership and revenue management Ability to direct marketing and sales efforts to consistently position the property as the comp set leader Proven track record as a brand and industry ambassador within ones market and community Proficient at continuously gathering/analyzing competitive market intelligence Capable of clearly communicating goals and objectives as well as inspiring hotel associates and leadership team to achieve those goals Strong results orientation, i.e., delivering both timely and quality outcomes Able to develop annual business plans/budgets and effectively drive and monitor performance against said plans/budgets Strong financial acumen and understanding of P&L statements, property financials, forecasts, capital expenditure requests, etc. Honest, trustworthy, discreet and careful with confidential information Excellent verbal and written communication skills Entrepreneurial savvy with an ability to drive creativity and innovation in others Ability to read, write and speak English at a native level

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

As an Hotel Manager , you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel experience Prior experience in a similar role is highly preferred A combination of education and hospitality experience will be considered What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Hotel Manager As an Hotel Manager , you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel experience Prior experience in a similar role is highly preferred A combination of education and hospitality experience will be considered What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Compensation: $50,000 - $55,000 Responsibilities: Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: This role requires a strong emphasis on putting the guest first and providing exceptional customer service This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree A proven record of experience managing a team, preferably in a hospitality role, is required Showcase exceptional organizational, communication, and problem-solving skills About Company Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City's Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.