Hotel director jobs in District of Columbia - 14 jobs

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. Core Responsibilities: Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space. Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved. Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up. Responsible for maintaining a sales quota as assigned by DOS. Maintain total and complete sensitivity to customer satisfaction and guests' needs. Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers. Work in a cooperative and friendly manner with fellow associates. Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Perform any reasonable request as assigned or directed by management. Physical Requirements: Sit, stand and walk for varying lengths of time Lift approximately ten (10) pounds Good communication skills, both written and verbal Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time. Salary from $ 75000.00 to $90000.00 (USD) Depending on experience. Plus participation in the quarterly bonus program. Benefits include: Medical, telehealth, prescriptions, pain management, dental, vision, mental health resources, paid parental leave, life Insurance, disability insurance, accident insurance, critical illness, insurance, legal insurance, 401(k) savings, plan with company match, investment assistance, 529 savings plan. Other perks are also available.

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees. All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values. We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match. As the Assistant Director of Front Office at Salamander Washington DC, you will be an integral part of providing world-class service for our guests. POSITION OBJECTIVE Lead guest experience curators, guest service agents, bell team, door team and departmental leaders. Manages the team in delivering personalized and anticipatory services to cater to the unique needs of our guests. Enables concierge to build relationship with key local partners. Ensure a seamless and discreet check-in and check-out process, maintaining the highest standards of hospitality. Nurture a team of service professionals dedicated to upholding the hotel's commitment to luxury and excellence Personally handle and oversee VIP and high-profile guest relations, providing an elevated level of attention and service. Oversee room allocations, ensuring the careful management of room inventory, special requests and amenities. Implement and enforce the highest standards of cleanliness, aesthetics, and functionality in the front office area. Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate. Ensures employees have the proper supplies and uniforms. Creation and facilitation of human capital needs and performance management. Improves service by communicating and assisting employees to understand guest needs. Empathetic, people focused. Positive approach to growing and leading teams. Ability to manage and motivate diverse teams. Manage ambiguity and large volume of requests. A process driven mind. EDUCATION/EXPERIENCE A minimum of 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is required. Bachelor's Hotel and Restaurant Management, Hospitality, Business Administration, or related major strongly preferred. Minimum 5 years' experience in Front Office and Guest Services. Minimum 1 year experience as Department Head. Knowledge of Opera, Micros and HotSOS, is not required but desirable. Previous luxury background is required and desirable REQUIREMENTS Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications. Opera Cloud PMS knowledge is not required but desirable. Strong organizational skills with the ability to manage multiple priorities. Excellent written communication skills including proper grammar and professional writing. Excellent verbal communications skills with the ability to interact with employees at all levels and a wide range of business partners. Ability to effectively communicate in English. The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. The employee must be able to lift and move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Must be able to maintain a calm demeanor at all times Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! Some of your responsibilities include: Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. Works directly with the ownership group to strategize and implement projects that will assist with the business growth. Coordinate and assist with guest satisfaction and guest resolutions. Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Review and approve all operating expenses. Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring 2 to 4 years of upper-level management experience in hospitality. Bachelor's degree preferred. Ability to encourage, lead and manage a team by example. High level of creativity, enthusiasm and flexibility! Strong computer skills including Word and Excel. Must possess excellent interpersonal skills both internally and externally. Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts. Core Responsibilities: Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation. Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments. Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space. Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved. Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up. Responsible for maintaining a sales quota as assigned by DOS. Maintain total and complete sensitivity to customer satisfaction and guests' needs. Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers. Work in a cooperative and friendly manner with fellow associates. Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter. Perform any reasonable request as assigned or directed by management. Physical Requirements: Sit, stand and walk for varying lengths of time Lift approximately ten (10) pounds Good communication skills, both written and verbal Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time. Salary from $ 75000.00 to $90000.00 (USD) Depending on experience. Plus participation in the quarterly bonus program. Benefits include: Medical, telehealth, prescriptions, pain management, dental, vision, mental health resources, paid parental leave, life Insurance, disability insurance, accident insurance, critical illness, insurance, legal insurance, 401(k) savings, plan with company match, investment assistance, 529 savings plan. Other perks are also available.

We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees. All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values. We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match. As the Assistant Director of Front Office at Salamander Washington DC, you will be an integral part of providing world-class service for our guests. POSITION OBJECTIVE * Lead guest experience curators, guest service agents, bell team, door team and departmental leaders. * Manages the team in delivering personalized and anticipatory services to cater to the unique needs of our guests. * Enables concierge to build relationship with key local partners. * Ensure a seamless and discreet check-in and check-out process, maintaining the highest standards of hospitality. * Nurture a team of service professionals dedicated to upholding the hotel's commitment to luxury and excellence * Personally handle and oversee VIP and high-profile guest relations, providing an elevated level of attention and service. * Oversee room allocations, ensuring the careful management of room inventory, special requests and amenities. * Implement and enforce the highest standards of cleanliness, aesthetics, and functionality in the front office area. * Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate. * Ensures employees have the proper supplies and uniforms. * Creation and facilitation of human capital needs and performance management. * Improves service by communicating and assisting employees to understand guest needs. * Empathetic, people focused. Positive approach to growing and leading teams. Ability to manage and motivate diverse teams. Manage ambiguity and large volume of requests. A process driven mind. EDUCATION/EXPERIENCE * A minimum of 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is required. * Bachelor's Hotel and Restaurant Management, Hospitality, Business Administration, or related major strongly preferred. * Minimum 5 years' experience in Front Office and Guest Services. * Minimum 1 year experience as Department Head. * Knowledge of Opera, Micros and HotSOS, is not required but desirable. * Previous luxury background is required and desirable REQUIREMENTS * Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications. Opera Cloud PMS knowledge is not required but desirable. * Strong organizational skills with the ability to manage multiple priorities. * Excellent written communication skills including proper grammar and professional writing. * Excellent verbal communications skills with the ability to interact with employees at all levels and a wide range of business partners. * Ability to effectively communicate in English. * The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear. * The employee must be able to lift and move up to 25 pounds. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT * Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. * Must be able to change activity frequently and cope with interruptions. * Must be able to maintain a calm demeanor at all times Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Become Part of the TPG Hotels, Resorts & Marina Team…… TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. We are seeking a talent Sales Manager with a successful track record to lead the sales efforts at The Graham Hotel located in the Georgetown, D.C. Primary responsibilities · Managing sales-related efforts for the property within assigned segment. · Maximizing and enhancing room revenues to meet and exceed the hotel's revenue and GOP objectives. · Establish solid business relationships with local companies, creating innovative means for attracting and retaining groups while maximizing profitability and generating revenue. · Ensures that predetermined sales expectations are met or exceeded. · Develops and maintains relationships with key clients in order to produce group and/ or convention business for the hotel. · Negotiates guest room rates, meeting room rental, and hotel services within approved booking guidelines. · Conducts tours of the hotel, entertains qualified potential clients in accordance with company and property policies and procedures. · Schedules sales appointments. · Organizes, maintains, and tracks sales data for each hotel. · Attends and represents company at trade shows and city-wide conventions. · Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. · Maintains a professional image at all times through appearance and dress. · Note: Other duties as assigned by supervisor or management. Job Requirements · Previous Hotel Sales experience is required (preferably with a proven track record for success in sales and revenue generation) · Business Transient Sales experience is a plus · Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management, and clientele · Outstanding leadership skills and the ability to create a motivating work environment · Charismatic and professional presentation, with excellent verbal and written communication skills · Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Full benefits package included for full-time employees! Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! EEO/VET/DISABLED Job Type: Full-time Benefits: Employee discount Ability to Relocate: Georgetown, DC: Relocate before starting work (Required) Work Location: In person

ROOST DC is seeking an experienced Hotel Manager to lead day-to-day operations, inspire high-performing teams, and deliver an exceptional guest experience. As the Hotel General Manager, you will oversee all facets of the hotel, from operations and guest services to team development and financial performance. Key Responsibilities: Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments. Ensure smooth and efficient daily operations and guest services. Recruit, train, and manage hotel staff, fostering a positive and productive work environment. Conduct regular performance reviews and provide ongoing training and development opportunities. Address employee concerns and manage disciplinary actions as needed. Ensure high levels of guest satisfaction by maintaining service quality standards. Prepare and manage operating budgets, analyze financial reports, and maintain cost control measures. Monitor financial performance and implement strategies to achieve financial targets. Participate in sales activities and promotional events to boost hotel visibility. Maintain high standards of health and safety for guests and staff. Promote a customer-focused culture among staff. Requirements: Minimum of 5 years of experience in hotel management or a related hospitality role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Financial acumen with experience in budgeting and financial management. Ability to work under pressure and handle challenging situations. Knowledge of local, state, and federal regulations related to hotel operations. Benefits: Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage 401 (K) Retirement Paid Vacation, Holiday, Personal, and Sick days EEOC Statement Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Become Part of the TPG Hotels, Resorts & Marina Team…… TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority. We are seeking a talent Sales Manager with a successful track record to lead the sales efforts at The Graham Hotel located in the Georgetown, D.C. Primary responsibilities · Managing sales-related efforts for the property within assigned segment. · Maximizing and enhancing room revenues to meet and exceed the hotel's revenue and GOP objectives. · Establish solid business relationships with local companies, creating innovative means for attracting and retaining groups while maximizing profitability and generating revenue. · Ensures that predetermined sales expectations are met or exceeded. · Develops and maintains relationships with key clients in order to produce group and/ or convention business for the hotel. · Negotiates guest room rates, meeting room rental, and hotel services within approved booking guidelines. · Conducts tours of the hotel, entertains qualified potential clients in accordance with company and property policies and procedures. · Schedules sales appointments. · Organizes, maintains, and tracks sales data for each hotel. · Attends and represents company at trade shows and city-wide conventions. · Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. · Maintains a professional image at all times through appearance and dress. · Note: Other duties as assigned by supervisor or management. Job Requirements · Previous Hotel Sales experience is required (preferably with a proven track record for success in sales and revenue generation) · Business Transient Sales experience is a plus · Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management, and clientele · Outstanding leadership skills and the ability to create a motivating work environment · Charismatic and professional presentation, with excellent verbal and written communication skills · Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Full benefits package included for full-time employees! Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! EEO/VET/DISABLED Job Type: Full-time Benefits: Employee discount Ability to Relocate: Georgetown, DC: Relocate before starting work (Required) Work Location: In person

Crescent Hotels & Resorts is looking for an experienced Hotel Manager for the VEN Embassy Row Hotel, a Marriott Tribute Portfolio Hotel located at Dupont Circle in Washington, DC. This hotel is known for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community. At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We understand what it takes to be part of something great. We encourage you to bring your authentic self to work every day; we celebrate your individuality and support you as you excel in your career. Our offerings include health and wellness programs, top-notch learning and development opportunities, and travel discounts to satisfy your adventurous spirit. We are committed to creating a workplace that meets your needs. We are excited for you to start your journey with us, where You Belong, We Care, and Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Responsible for the overall quality and profitability of the resort. Responsible for profitability, guest service, product quality, risk management, and overall cleanliness, and maintenance of the resort property. Housekeeping, Banquets/Events, P&L administration, Risk Management. Directly responsible for overseeing all departments and resort operation. Active participation in the Central Florida Hotel/Lodging Association. Represent the General Manager in his or her absence. Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow-up. Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager. Through personal leadership and example establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel departments. Attend forecast, yield meetings and conduct weekly meetings with each EC member. Approve all purchase orders. Attend A/R meetings. Ensure budget goals are met and/or exceeded. Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting. Ensure the preparation and follow up of all service measurements. Participate in Safety Committee meetings. Proven management abilities in effectively. Planning short and long-range goals. Forecasting. Total resort profit and loss analysis. Ability to identify trends and needs areas. Ability to display professionalism in handling sensitive or confidential matters. Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation. Professional image as perceived by subordinates, peers, superiors, guests and community. Possess business maturity and be profit-oriented. Problem-solver. Self-starter. Stronger leadership skills. Functions well under pressure. Effective verbal and written communications skills. Consistent performer/achiever. Ability to work on multiple projects at the same time. Ability to stand work for long periods of time. EDUCATION AND/OR EXPERIENCE Minimum 5 years' hotel experience directing a team at a full-service hotel. Marriott brand experience highly desired. Union experience highly desired.

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! **Some of your responsibilities include:** + Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. + Works directly with the ownership group to strategize and implement projects that will assist with the business growth. + Coordinate and assist with guest satisfaction and guest resolutions. + Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. + Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. + Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. + Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. + Review and approve all operating expenses. + Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations + Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. + Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. **What You Bring** + 2 to 4 years of upper-level management experience in hospitality. + Bachelor's degree preferred. + Ability to encourage, lead and manage a team by example. + High level of creativity, enthusiasm and flexibility! + Strong computer skills including Word and Excel. + Must possess excellent interpersonal skills both internally and externally. + Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

ROOST DC is seeking an experienced Hotel Manager to lead day-to-day operations, inspire high-performing teams, and deliver an exceptional guest experience. As the Hotel General Manager, you will oversee all facets of the hotel, from operations and guest services to team development and financial performance. Key Responsibilities: Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments. Ensure smooth and efficient daily operations and guest services. Recruit, train, and manage hotel staff, fostering a positive and productive work environment. Conduct regular performance reviews and provide ongoing training and development opportunities. Address employee concerns and manage disciplinary actions as needed. Ensure high levels of guest satisfaction by maintaining service quality standards. Prepare and manage operating budgets, analyze financial reports, and maintain cost control measures. Monitor financial performance and implement strategies to achieve financial targets. Participate in sales activities and promotional events to boost hotel visibility. Maintain high standards of health and safety for guests and staff. Promote a customer-focused culture among staff. Requirements: Minimum of 5 years of experience in hotel management or a related hospitality role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Financial acumen with experience in budgeting and financial management. Ability to work under pressure and handle challenging situations. Knowledge of local, state, and federal regulations related to hotel operations. Benefits: Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage 401 (K) Retirement Paid Vacation, Holiday, Personal, and Sick days EEOC Statement Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply. Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! Some of your responsibilities include: * Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. * Works directly with the ownership group to strategize and implement projects that will assist with the business growth. * Coordinate and assist with guest satisfaction and guest resolutions. * Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. * Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. * Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. * Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. * Review and approve all operating expenses. * Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations * Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. * Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring * 2 to 4 years of upper-level management experience in hospitality. * Bachelor's degree preferred. * Ability to encourage, lead and manage a team by example. * High level of creativity, enthusiasm and flexibility! * Strong computer skills including Word and Excel. * Must possess excellent interpersonal skills both internally and externally. * Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Confidential Department: Food & Beverage Reports to: Director of F&B/Hotel GM (TBD) Own banquet operations for a high-touch, design-forward boutique hotel. Lead end-to-end delivery of social and corporate events from pre-con to flawless execution, guest satisfaction, and post-event financials. Scale a premium service culture while hitting revenue, cost, and quality targets. Annual banquet revenue approx. $7M. Responsibilities Operations leadership: Direct daily banquet service across ballroom, salons, and outdoor spaces; execute BEOs, floor plans, and timelines for events typically up to ~250 guests. Service standards: Set, train, and audit luxury service steps; tastings, mise en place, room sets, sequence of service, and guest-recovery protocols. People management: Hire/schedule/coach captains, servers, bartenders, housemen; maintain grooming, safety, and performance standards; manage third-party labor as needed. Financials: Own banquet labor forecasts, inventory, cost control, billing accuracy, gratuity/service charge distribution, and revenue capture (upsells, resets, premium bars). Cross-functional: Tight partnership with Culinary, Stewarding, Catering/Events Sales, AV, Rooms, Security, and Finance; lead pre-cons and post-cons. Compliance: Maintain DOH, fire/life safety, and alcohol service compliance; oversee equipment care and pars. Continuous improvement: Analyze event KPIs/feedback; refine SOPs, training, and layouts; recommend CapEx/smallwares. Success metrics Event OSAT ≥ 90% with 24-hour recovery on escalations. Labor % and beverage COGS at/better than plan; accurate gratuity/service-charge distribution. Clean health/safety audits; reduced reliance on agency labor; strong trained on-call bench. Work authorization Applicants must be currently authorized to work in the U.S. Sponsorship not available unless stated otherwise. EEO We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Requirements Qualifications 5-7+ years banquet leadership in luxury/boutique hotels; multi-venue supervision preferred. Strength in complex, high-design social events (weddings/galas) and polished corporate programs. Hands-on floor leader; calm under pressure; strong coaching, labor planning, and conflict resolution. Expert with BEOs, diagramming tools, seating software, and POS; proven cost control and billing accuracy. Current food handler and alcohol service certifications (or obtained promptly). Flexible schedule: nights/weekends/holidays; event-driven hours. Benefits Compensation & benefits Base salary: $90,000-$100,000. Incentives: 10% year-end bonus (paid in December) + 1% commission on all event sales (payout cadence/eligibility to be confirmed). PTO: Paid vacation / Flexible PTO. Retirement: 401(k). Health insurance: Medical (and available coverages) effective after 90 days. Allowances: Phone allowance. Other: Meals during shift, uniforms, and parking/commuter benefits if applicable. Relocation/temporary housing