Hotel director jobs in Fishers, IN - 55 jobs

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

RESPONSIBILITIES: Facilitates the daily maintenance operation throughout the properties managed by the Company. Conducts regular walk-throughs and visually assesses the safe and efficient maintenance and operation of the physical structure of the hotel, restaurants, and all banquet/private dining spaces including all mechanical, electrical, HVAC systems and any other related equipment. Monitors properties throughout the year through detailed property walks/checklists to ensure budgeted and emergency capital needs are met. Informs the General Manager and department heads on a regular basis regarding the specific and overall condition of the building structures, related systems and equipment, offering prudent, cost effective proposals for maintaining these systems or improving safety. Develops and oversees the preventative maintenance process and manages the repair work order process. Ensures all work orders are processed in an efficient, priority-oriented manner. Implements and manages procedures and practices that ensure quality assurance for work performed by maintenance teams, as well as outside vendors. Serves as a Project Manager of all major projects, including routine maintenance, repairs, replacements, renovations, and capital improvement projects. Ensures all projects are completed on time and according to specifications. Reports on progress on a regular basis to Senior Leadership of the Company. Ensures that there is an adequate inventory of parts, supplies, tools, and materials available through effective ordering. Orders supplies in accordance with prepared budget. Advises General Manager of new developments which may affect profit, schedule, costs, customer relations, and/or inter-departmental relations. Serves on the Property Safety Committee. Maintains a working knowledge of safety policies and regulations to ensure duties of self and others are performed in a safe manner. Be aware of hazardous areas. Works to ensure the safety of our guests and associates. Strictly enforces safety procedures. Assists with bidding out projects to multiple vendors and getting competitive quotes. Implements Company guidelines on preservation of historic structures and assets. Provides training to property leadership in all areas related to engineering. Manages maintenance staff while maintaining the integrity of facilities and systems. Additional duties on request by the General Manager. On occasion, may be asked to perform functions of a higher or lower skill. KNOWLEDGE, SKILLS AND ABILITIES: Ability to communicate and cooperate positively with peers and supervisor. Ability to keep accurate accounts of all parts and equipment orders. Strong project management skills/ability to create processes/keep deadlines. Ability to read and translate blueprints, electrical diagrams, and schedules. Knowledge of codes and specifications. Ability to research and learn regulatory requirements. Knowledge of general work safety practices. Knowledge in operation of power tools and maintenance equipment. Must have a valid driver's license. PHYSICAL REQUIREMENTS Able to remain mobile, walk and stand during entire shift. Ability to lift up to 60 lbs. Able to work the majority of a shift outdoors in all weather as the business dictates. Able to use a computer and sit for extended periods of time. Continually reaches, bends, lifts, carries, stoops, and wipes during entire shift. Able to work a varied schedule including holidays, weekends, and nights as the Business dictates.

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

Join One of Northern Indiana's Leading Hospitality Groups ***This position is for our four Elkhart hotels*** As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The Director of Sales at is responsible for leading the sales and marketing efforts for the hotel to achieve revenue goals and expand the customer base. This role involves strategic planning, business development, key account management, and overseeing the sales team. The Director of Sales will collaborate closely with other hotel departments to ensure a seamless guest experience while driving revenue through direct sales efforts, relationship-building, and promotional activities. Key Responsibilities: Sales Strategy & Planning: Develop and implement a comprehensive sales strategy to maximize hotel revenue and market share. Identify and target new business opportunities, focusing on both individual and group sales segments. Monitor industry trends, competitors, and market conditions to inform sales strategies and maintain a competitive edge. Work with senior management to align sales goals with overall hotel objectives and corporate strategy. Business Development & Key Account Management: Build and maintain strong relationships with key clients, including corporate clients, travel agencies, event planners, and government accounts. Secure new business through direct sales efforts, networking, and cold calling. Conduct client meetings, presentations, and site visits to promote hotel facilities and services. Develop tailored proposals and negotiate contracts to close business, ensuring optimal terms for the hotel and clients. Team Leadership & Development: Lead and manage the hotel's sales team, providing guidance, support, and performance management. Set clear sales targets and goals for the team, monitoring progress and adjusting strategies as needed. Train and develop the sales team, enhancing their skills in sales techniques, customer relationship management, and hotel offerings. Foster a high-performance culture by motivating and inspiring the sales team to achieve sales targets and exceed expectations. Revenue Management & Budgeting: Collaborate with the Revenue Management team to ensure the hotel's pricing strategies align with sales goals and market conditions. Participate in the development of the hotel's annual sales budget, tracking sales performance against budgeted targets. Monitor and report on sales results, providing regular updates to senior management on key performance metrics and progress toward sales goals. Marketing & Promotion: Work with the Marketing team to develop and execute promotional campaigns and strategies that support the hotel's sales objectives. Coordinate with internal teams to ensure that the hotel's brand and value proposition are consistently communicated in all marketing materials. Organize and oversee participation in trade shows, industry events, and networking opportunities to increase brand visibility and generate new leads. Client Relations & Customer Service: Ensure excellent customer service throughout the sales process, from initial contact through to the successful conclusion of a sale. Work closely with the Operations team to ensure that client expectations are met and that events and group bookings run smoothly. Address any client concerns or issues that arise before, during, or after their stay, ensuring a positive experience and long-term loyalty. Reporting & Analysis: Track and analyze sales performance and client feedback, using data to refine strategies and improve performance. Prepare regular sales reports, including revenue forecasts, sales activity, and performance metrics, for senior management. Analyze sales trends and adjust sales tactics as necessary to meet or exceed goals. Qualifications: Education & Experience: Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. Minimum of 5-7 years of sales experience, with at least 3 years in a leadership role within the hotel or hospitality industry. Proven track record of achieving sales targets and driving revenue growth in a competitive market. Experience managing a sales team and collaborating with cross-functional departments. Skills & Knowledge: Strong knowledge of sales principles, techniques, and tools, particularly in the hospitality industry. Excellent negotiation, communication, and interpersonal skills, with the ability to build strong relationships with clients and colleagues. Proficient in sales and CRM software, as well as Microsoft Office Suite. Solid understanding of revenue management, pricing strategies, and budgeting processes. Ability to analyze data and use it to inform decision-making and sales strategies. Personal Characteristics: Strong leadership and team management abilities, with a motivational and results-driven approach. Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment. Customer-focused mindset with a passion for delivering exceptional guest experiences. Creative problem-solver with strong organizational and time-management skills. Flexible and adaptable, with a proactive attitude towards changes in the market and business environment. Physical Demands: Ability to sit, stand, and walk for extended periods. Some travel may be required for client meetings, industry events, and conferences. Occasional lifting of materials and documents up to 25 pounds. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description The Housperson is responsible for providing superior service to both the internal and external customer. They are also responsible for housekeeping functions on assigned shift to ensure the cleaning and upkeep of hotel rooms according to established standards. The Houseperson: Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers. Performs cleaning in all rooms hallways, vending areas, guest landings, stairwells, service landings, maid closets and upkeep according to established standards. Removes used laundry and trash from room. Assists guests with questions or problems, ensuring guest satisfaction. Performs work in all areas of cleaning according to accepted standards and techniques, proper and safe use of machines and chemicals, and customer services standards. Reports hotel room facility problems related to structure, equipment, and plumbing to dispatcher. Ensures that rooms are supplied with all hard and soft goods in compliance with company policy, as well as ensuring 3-month soft good rotation is completed. Ensures the 3-month rotation of the mattresses, drapes and furniture is completed. Assists in department projects, as needed. Ensures the maid closets are maintained cleaned and organized. Assists in cleaning rooms as needed. Has the ability to verify orders arriving to ensure the full order was delivered. Ensures a detailed log of items being delivered or removed for the hotel rooms are tracked for accurate record keeping. **Please note that a Houseperson is not the same as a Housekeeper. A Houseperson is more-so a helper to the Housekeepers.** Qualifications This position operates in a working environment that is subject to varying noise levels, crowds, smoke and ozone machines the severity of which depends upon business volume. Ability to communicate effectively with guests as well as all levels of employees. Ability to clean rooms and replenish soft and hard supplies. Ability to effectively and efficiently move from floor to floor as needed. Ability to communicate via a radio or phone. This position requires physical mobility and the ability to lift and move up to 75 pounds so as to be able to perform room cleaning duties as needed. Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations. Must have flexible availability, especially on weekends. Must be at least 18 years of age. These skills and abilities are typically acquired through one year' progressive experience in hotel housekeeping, as well as stock and inventory experience. **Please note that a Houseperson is not the same as a Housekeeper. A Houseperson is more-so a helper to the Housekeepers.** Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Director of Rooms is responsible for the overall operation of the hotel including front office and housekeeping. Director of Rooms help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Rooms assists management of hotel profitability though effective resource utilization. Successful Director of Rooms will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates. What you'll be doing… * Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings. * Effectively manage budgeted revenue by partnering with sales and revenue management. * Control purchasing to ensure effective management of controllable expenses. * Hire, train, and motivate an effective hotel team to deliver on guest expectations. * Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture. * Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel. * Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work. * Listen to guests and empathize with their challenges and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies. Success factors… Experience & Education: * 3+ years of hotel management experience, preferably with the same brand * Experience or involvement with sales and revenue management preferred * Bachelor's degree or equivalent education and experience required * Valid driver's license Communication: * Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving * Strong administrative skills with intermediate experience with Microsoft Office systems * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand, sit, and walk frequently throughout the workday * Lift, lower, push, pull, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Job Description Job Title: Hotel General Manager Salary: $75k-$81k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences. If you are interested in this position, please submit your resume to: ***************************

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company's high growth, there's a place for you here today (and for tomorrow) within our company. Job Description At SpringHill Suites by Marriott , we're committed to making travel an elevated experience. We're currently looking for a results-oriented General Manager to join our team at the Troy/North Dayton location and help us maintain our tradition of outstanding guest experiences. The brand-new SpringHill Suites Troy opened in Spring 2025. As General Manager, you'll oversee and support a team of 15, spanning front desk, housekeeping, and maintenance operations. This is a great opportunity to lead an established, dedicated team and drive increased sales and performance for the property. We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon opening the hotel, as a General Manager you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekends as needed Work Location: In person Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

The Assistant General Manager supports the General Manager in overseeing daily hotel operations, leading staff, managing guest experience, and upholding The Amaya's brand standards. This role ensures smooth operations across the property, resolves guest concerns, mentors team members, and is the acting manager when the GM is off-property. Ideal candidates are polished, service-driven leaders who thrive in boutique hospitality environments. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Work Environment Calm, refined boutique hotel setting Mix of administrative office time and hands-on floor leadership Fast-paced with high guest interaction and daily variability Benefits Hotel, café, and retail discounts Leadership development opportunities Growth potential into a General Manager role Guest Experience & Service Ensure a warm, professional, and calm guest experience throughout the property Resolve guest concerns, escalations, and special requests Monitor guest reviews, survey scores, and online feedback; implement improvements Uphold The Amaya's design-forward, hospitality-first philosophy Operations Management Support daily operations across Front Desk, Housekeeping, Maintenance, and Market/F&B Conduct property walks to ensure cleanliness, readiness, and brand consistency Review and refine workflows, checklists, and operational procedures Oversee inventory, vendor relationships, and supply ordering Team Leadership & Culture Train, coach, and support team members across departments Assist in hiring, onboarding, and developing staff Provide feedback, conduct evaluations, and support corrective actions Foster a positive, collaborative, professional work environment Financial & Administrative Oversight Assist with payroll review, scheduling, and labor management Review night audit, daily reports, revenue performance, and billing accuracy Support cost control initiatives and operational budgeting Help with forecasting and business planning Safety, Compliance & Standards Enforce policies, security protocols, and emergency procedures Maintain compliance with all health, safety, and labor standards Support inspections and quality audits Required Excellent communication, leadership, and problem-solving skills Ability to stay calm, professional, and effective in stressful situations Strong customer service mindset with a polished, guest-focused demeanor Comfort with technology and learning new systems Flexible availability (weekends/holidays required) Preferred Experience in boutique or independent hotels Familiarity with MEWS PMS Experience helping open or reposition a hotel

The luxurious Hotel Cleveland, Autograph Collection is seeking an innovative and results-driven individual to join our team as a property General Manager. As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manger deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding programming and delivering unparalleled products and services that uphold the highest standards of excellence. Conduct administrative duties including report reading and writing, guest and associate communication, and critical review of occupancy and revenue reports. Interview, hire, supervise, and counsel department managers to ensure efficient operations. Recommend performance evaluations, resolve issues, and provide open communication with associates. Actively participate in community affairs to maintain a positive public image for Crescent and the hotel. Provide clear direction to staff, ensuring alignment with Crescent's standards. Conduct daily property tours to monitor cost control, property condition, cleanliness, and service quality. Travel as needed for corporate meetings, sales trips, and committee involvement. Handle associate issues in conjunction with People & Culture following Crescent policies. Maintain flexibility with an inconsistent work schedule. Perform any other duties as assigned. REQUIRED SKILLS/ABILITIES: 3-5 years of experience as a General Manager at a luxury hotel/resort is required. Full-service hotel experience + F&B oversight required. Opening Marriott experience is highly desired. Proficient in financial and accounting procedures.

Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

This is a great opportunity if you are currently a FOH manager, assistant GM, or GM that's looking for their next step in their career. As Director of Front of House Operations you will be responsible for overseeing that the Wow Food Group restaurants Front of House is running smoothly, transitioning, and evolving in all necessary areas. This role is primarily evening and weekend hours to provide support for the front of house dinner shifts. We currently have 9 restaurants with an array of food styles for everyone, that you would be overseeing; with continued growth to our company. This position is responsible for daily communication across many teams including but not limited to; operations, human resources, and executive management. You will be working with the rest of the senior leadership on interviewing, hiring, training and managing the teams. Assisting in ensuring that all roles are adequately staffed and actively working through areas needing improvement or assistance. Working with Wow Food Group is working for a company you can have growth and confidence in whether it be in the restaurant or behind the scenes. We are a hardworking, close knit company with priority for success in all areas. We offer healthcare, dental, and vision benefits, corporate profit sharing, quarterly performance bonuses/profit bonuses, 401k programs, and PTO. We have multiple leadership opportunities available immediately and 4 new locations with more upcoming leadership roles. At Wow Food Group we pride ourselves on serving up delicious food and top-notch customer service to the Bloomington and Bedford communities. Our restaurants stand out from the crowd by emphasizing consistently high quality food and drinks while delivering a warm, welcoming environment to each and every guest. Compensation: $50,000.00 - $60,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Started in 2017 with two restaurants, Wow Food Group is a group known for its unique portfolio of restaurants, bars, catering service offerings, and more. With an ownership-based management team, the group owns and operates nine establishments with plans for more to come. The executive team is made up of restaurateurs who take pride and ownership in what they do in the Bloomington food service industry. The core value of what makes Wow Food Group stand out is our mentality that everyone is a regular. With the many dining and catering options to choose from, we consider it an honor that our guests choose to dine with us or select us to cater their next event. We are always striving for continuous improvement, and our team is the face of our brands, treating their establishments as if they were their own. Our individual restaurants and staff in the Wow Food Group pride themselves on the ownership they take in their locations and the hospitality we provide across every establishment. Wow Food Group is always looking to expand our core and seasonal teams at every location. We believe in the power of opportunity and offer ample room for growth. Join our team today and be a part of our endeavor to bring the best food, drinks, service, and fun to the community. Concepts: Che-Bello Chop Shop Feast Market and Cellar Garnish Catering Hanks Pizza Mac Metal Works Brewing Company Pub15 Southern Stone The Owlery The Rusty Gator Ugly Grouper

Benefits: Free uniforms Wellness resources Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer both part-time and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Benefits/Perks: Medical, Dental, Vision, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Daily Pay: access to your already earned wages before payday *Hourly Employees Only* Job SummaryDo you consider yourself skilled in carpentry, painting, plumbing, and electrical systems?We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Compensation: $15.30 - $17.00 per hour

Job Description Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Experience: Hotel Sales: 1 year (Required) Work Location: In person If offered, employment is contingent on cleared Background check.

Sales Manager Starting Salary Range: $55,000 - $65,000/year or more based on experience. Employment Type: Full-Time Application Deadline: January 23, 2026 L ee abajo para ver en español. Are you a results-driven sales professional with a passion for hospitality? Do you excel in building relationships and closing deals? We're seeking a Sales Manager to lead our sales efforts and drive revenue for our hotel through strategic planning and execution. We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits Available: 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Short- & long-term disability coverage paid by RMC Life / AD&D insurance company provided with additional optional coverage for your family Long-term care coverage paid by RMC with additional coverage available Tuition reimbursement for college credits or professional certification Flexible spending plans options 401(k) retirement plans with company contribution Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources What You'll Do: Develop and execute sales strategies to achieve revenue goals and increase market share. Identify and cultivate relationships with key clients, organizations, and partners. Conduct sales presentations, site tours, and negotiations to close business. Collaborate with marketing to create promotional materials and campaigns to support sales efforts. Monitor market trends and competitor activities to identify opportunities for growth. Prepare and present sales reports, forecasts, and analyses to management. Attend industry events and networking functions to promote the hotel and its offerings. We're Looking For: Previous experience as a Sales Manager or in a similar role is required. Strong negotiation and interpersonal skills, with a proven track record of meeting sales targets. Excellent communication and presentation skills. Ability to analyze data and market trends to inform sales strategies. Proficiency in hotel management software and CRM systems. Ability to work flexible hours, including evenings and weekends. A passion for hospitality and a commitment to delivering exceptional guest experiences. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Eres un profesional de ventas orientado a resultados con pasión por la hospitalidad? Destacas en construir relaciones y cerrar negocios? Estamos buscando un Gerente de Ventas para liderar nuestros esfuerzos de ventas y generar ingresos para nuestro hotel mediante una planificación y ejecución estratégicas. Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento: Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios disponibles: 11 días festivos pagados al año, vacaciones pagadas, licencia por enfermedad, duelo y jurado. Planes de salud, dental y de visión accesibles para ti y tu familia. Cobertura de accidentes, enfermedades críticas y hospitalaria a bajo costo. Cobertura de discapacidad a corto y largo plazo pagada por RMC. Seguro de vida / AD&D proporcionado por la empresa con cobertura opcional adicional para tu familia. Cobertura de atención a largo plazo pagada por RMC con cobertura adicional disponible. Reembolso de matrícula por créditos universitarios o certificaciones profesionales. Opciones de planes de gastos flexibles. Planes de jubilación 401(k) con contribución de la empresa. Viajes con descuentos en habitaciones de hotel. Bonificaciones por referencias de compañeros. Tiempo libre pagado para voluntariado en tu comunidad. Programa de Asistencia al Empleado con recursos de salud mental. Lo que harás: Desarrollar y ejecutar estrategias de ventas para alcanzar objetivos de ingresos y aumentar la participación en el mercado. Identificar y cultivar relaciones con clientes clave, organizaciones y socios. Realizar presentaciones de ventas, recorridos por el sitio y negociaciones para cerrar negocios. Colaborar con marketing para crear materiales promocionales y campañas que respalden los esfuerzos de ventas. Monitorear tendencias del mercado y actividades de competidores para identificar oportunidades de crecimiento. Preparar y presentar informes de ventas, pronósticos y análisis a la gerencia. Asistir a eventos de la industria y funciones de networking para promover el hotel y sus ofertas. Lo que buscamos: Experiencia previa como Gerente de Ventas o en un rol similar es requerida. Fuertes habilidades de negociación e interpersonales, con un historial comprobado de cumplir objetivos de ventas. Excelentes habilidades de comunicación y presentación. Capacidad para analizar datos y tendencias del mercado para informar estrategias de ventas. Dominio de software de gestión hotelera y sistemas CRM. Capacidad para trabajar horarios flexibles, incluyendo noches y fines de semana. Una pasión por la hospitalidad y un compromiso con ofrecer experiencias excepcionales a los huéspedes. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Job Description Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.