Hotel director jobs in Grapevine, TX

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture! **Some of your responsibilities include:** + Select, staff, recruit, hire, and train qualified housekeeping candidates. + In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary. + Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel. + Review MOD report for room moves, guest issues and special requests + Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning. + Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. + Assist with guest requests as required. + Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines. + Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines. + Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. + Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies. + Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment. + Prepare annual housekeeping budget. + Manages all employees in the Housekeeping Department. + Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. + Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. **What You Bring** + Bachelor's degree in hospitality or similar industry preferred. + 3+ years management experience in boutique hotel industry. + Basic knowledge of MS Office. + Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff. Verifies the daily execution of technology. Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. CANDIDATE PROFILE Education and Experience • BS/BA or equivalent work experience. Additionally, 5-7 years' experience in like position. • System-related professional certifications preferred. • Previous management experience and demonstrated matrix management skills • Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.) CORE WORK ACTIVITIES Maintaining Technology Systems and Goals • Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff. • Verifies the daily execution of technology solutions including but not limited to the: sales effort, execution and delivery processes, troubleshooting billing and collection processes and any improvement processes. • Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. • Assists in preparation and administration of the technology solutions budget. • Develops the Strategic Technology Solutions Plan and Technology Solutions Marketing Plan. Promotes proper billing, collection, and up sale opportunities. Recommends best practices and solutions. Promotes active relationships with Sales and Conference services. Managing Projects and Policies • Functions as on-site project manager who plans and manages both new systems and system upgrades for property site. • Performs assessments of needs ensuring compliance with budget, standards. • Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification. • Prepares project plans and monitors on-site. • Coordinates multiple-vendor projects. • Verifies compliance to technology-related vendor contracts. • Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP. • Provides timely, accurate, and detailed status reports as requested. Meeting Technology Needs • Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc. • Foresees, identifies and resolves system(s) performance problems. • Certifies software applications for use at property. • Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology. • Verifies property's technology assets are secure and maintained in accordance with Marriott International policies and standards. • Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff. • Verifies availability of current documentation for cabling, network systems, and applications exist. • Reviews networks' performance and performs design/re-design as needed to meet property needs. • Verifies that periodic inventories of applications and hardware are conducted. Forecasting and Complying with Financial Parameters • Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property's overall business success. • Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V. • Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. • Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning. • Reviews vendor proposals and selects appropriate vendor for technologies/hardware. Building Successful Relationships • Communicates IR standards and best practices. • Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner. • Is viewed as a credible leader by subordinates, peers, and senior management. • Provides exceptional customer service. Managing and Conducting Human Resource Activities • May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers. • Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Compensation 65,000 - 80,000 Director of Sales The Director of Sales leads the sales department to achieve revenue goals, build strong customer relationships, and drive business growth. This role involves strategic planning, team leadership, and collaboration with executive leadership to implement sales strategies. Key Responsibilities: Develop and execute strategic sales plans to achieve organizational goals. Analyze sales data to project revenue, set targets, and identify new markets. Manage customer relationships by identifying needs and resolving concerns. Lead and develop the sales team through training and performance evaluations. Collaborate with executives to establish quotas and sales strategies. Represent the company at industry events and trade shows. Prepare and manage the sales budget, ensuring expenses align with goals. Perform other duties as assigned by executive leadership. Qualifications: Minimum of three years of proven sales experience, preferably in a leadership role. Strong communication, negotiation, and customer service skills. Proven leadership abilities and a results-driven approach. Proficiency in Microsoft Office Suite and related software. Additional Requirements: Need at least 1 year Hilton Sales Experience Occasional travel for meetings, conferences, or client visits.

About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies. Develop and manage execution of Rooms division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 3-5 years of management experience. Computer literacy and financial management required. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Able to resolve guest, supervisor, and associate conflicts. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description We're looking for a passionate, detail-oriented financial expert with strong leadership skills to be our next hotel activation manager. This position must focus on banking and onboarding and offboarding hotels. You will help oversee banking, vendor, and merchant relations. You should have at least three years of experience in the hospitality industry, along with banking and hotel transitions. Apply now if you are looking for an exciting new role on our hotel activation team! Compensation: $80,000 yearly Responsibilities: Manage onboarding and offboarding tasks and ensure all items are completed in a timely manner Perform and oversee banking activities Reporting and compliance responsibilities New vendor account set-up Qualifications: Exemplary communication skills, math skills, strong leadership skills, and customer service skills are vital Exceptional knowledge of generally accepted accounting principles (GAAP) Must have a high school diploma or GED; highly prefer a degree in finance or related field Candidates must have at least 3 years of previous work experience in hospitality Strong Excel skills and experience with accounting software, such as M3 About Company What We Offer: Competitive salary Paid time off and company holidays Benefits - health, dental, vision, 401(k), discounts on hotel stays, and a payday advance via ZayZoon. Career development and advancement opportunities within a growing portfolio You will be part of a culture where relationships come first, collaboration is the standard, and results matter You'll have the autonomy to lead, the support of an experienced regional leadership team, and the opportunity to grow your career in a rapidly expanding organization Every day, you will positively impact your hotels, your teams, our owners, and the communities we serve At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!

About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. • Ensure compliance of brand standard operating procedures and policies. Develop and manage execution of Rooms division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 3-5 years of management experience. Computer literacy and financial management required. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Able to resolve guest, supervisor, and associate conflicts. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Title: Riley Center Hotel Supervisor Job Type: Full-time, Exempt Department: Riley Center Hotel Standard of Christian Commitment The candidate must be a professing Christ follower who possesses a strong commitment to the mission and core values of Southwestern Seminary and Texas Baptist College, possess a clear understanding of Southern Baptist heritage and culture, and agrees to serve in accordance with and not contrary to the current edition of the Baptist Faith and Message. Southwestern Seminary, an entity of the Southern Baptist Convention, is a confessional institution. While the Seminary serves the larger evangelical Christian community, employees must embrace the values and standards the Seminary represents as it fulfills its mission of shaping Christian leaders within our denominational context. Since duties of this position require the employee to represent the Seminary to prospective and current students, candidates must abide by the Seminary bylaws, the Employee Handbook, and the current edition of the Baptist Faith and Message as a condition of employment. Job Summary The Riley Center Hotel Supervisor is responsible for overseeing daily operations across reservations, guest services, and housekeeping to ensure a seamless and exceptional guest experience. This role manages the full reservation process and ensures accurate, efficient booking procedures. The ideal candidate is a hands-on leader with strong communication, organizational, and problem-solving skills. They will collaborate across departments, handle guest feedback, and uphold Southwestern Baptist Theological Seminary standards while promoting a positive and productive work environment. The Hotel Supervisor serves under the direct supervision of the Riley Center General Manager. Key Responsibilities Articulate, maintain, and facilitate the highest standards of service and hospitality Oversee and manage the front desk team and housekeeping team. Create and publish staff schedules and follow operational procedures. Approve all time sheets, change requests, making adjustments to schedules as necessary so that they are aligned with the budgetary requirements. Cultivate a positive and encouraging work environment that promotes hotel growth. Engage in comprehensive training of front desk, hospitality, and housekeeping team. Manage direct inventory of supplies, equipment, and guests amenities. Control and manage the budget of guest housing, supplies, and custodial. Address and coordinate with the Facilities Maintenance department for any structural, mechanical, building related issues. Comply with all safety, security, and cleanliness policies in accordance with Riley Center standards. Partner with hotel and event staff to coordinate guests stay, event activities, and client satisfaction. Work with Riley Center management on ways to improve and elevate the overall satisfaction of The Riley Center through hotel and hospitality management. Perform other related duties as assigned and specific to area of responsibility. It is the employee and supervisor s shared responsibility to regularly meet to discuss performance, suggest updates and set mutually beneficial goals. Perform additional tasks and responsibilities as assigned to support the team and institutional goals. Supervisor / Leadership Responsibilities The Riley Center Hotel Supervisor has direct oversight of the front desk and housekeeping teams. Responsible for decisions making to approve, scheduling staff events. The Riley Center Hotel Supervisor serves under the direct supervision of the Riley Center General Manager. Responsible for decision making related to customer service issues. Involved in budgetary decisions. Specific Skills and Qualifications High School Diploma or GED required. Bachelors preferred in hotel management, hospitality or related field. 2-4 years experience preferred in hotel and/or hospitality. Understanding of hotel management best practices and relevant laws and guidelines Excellent customer service and hospitality skills Demonstrable aptitude in decision-making and problem-solving Outstanding leadership skills and great attention to detail Proficiency in Microsoft Office suite preferred; word, excel, teams, etc. Knowledge of hotel management software (CloudBeds) and payment systems is preferred. Flexible work schedule with hours at nights and weekends possible. Ability to multi-task, pay attention to detail, and be a team player. Expectation to strive for personal and professional growth in leadership and general ministry effectiveness. Expectation to strive for personal and professional growth in leadership and general ministry effectiveness. Successful completion of background check, MVR, and credit check may be required Work Environment / Physical Requirements This position operates in a professional office and hospitality environment. Regularly required to communicate effectively in person, by phone, and via computer. Occasional lifting of up to 30 lbs. may be required; to assist with duties required of staff such as housekeeping or hotel rooms and common areas. Ability to use standard office equipment, including computers, phones, and printers. May need to traverse campus for meetings or assist guests; reasonable accommodations will be provided as necessary. Exposure to varying indoor and outdoor temperatures when assisting guests or performing duties outside the building. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Southwestern Baptist Theological Seminary will reasonably accommodate qualified individuals with a disability so they may perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to the institution. Contact human resources (HR) with any questions or requests for accommodation. About Southwestern Baptist Theological Seminary Southwestern Baptist Theological Seminary, established in 1908 under the visionary leadership of B.H. Carroll, was born out of the urgent need for trained ministers in America s rapidly growing Southwest. Initially part of Baylor University, the seminary became an independent institution in Waco before relocating to Fort Worth in 1910. Carroll s unwavering commitment to orthodoxy, gospel-centered education, and the Great Commission shaped the seminary s mission. Training God-called men and women for ministry, Southwestern has an expansive academic program training pastors, missionaries, and ministry leaders in theology, missions, evangelism, music and worship, and education. Today, it stands as a beacon of faithfulness, equipping generations to serve Christ s church globally. What We Offer Provided Benefits: Southwestern offers a best in class benefit package which includes family medical, family life insurance, long-term disability, 10% retirement contribution, HSA contributions, 3 weeks of paid time off, and 14 holidays. Voluntary Benefits: Southwestern offers access to voluntary products such as dental, vision, additional life insurance, HSA contributions, Flex accounts, retirement contributions, short term disability, personal accident, critical care, hospital indemnity, identity theft protection and pet insurance at reduced group rates for employees and their dependents. Campus Amenities: Our work environment benefits from a 37.5-hour workweek which upholds a Standard of Christian Commitment and enjoys a beautifully maintained campus free parking for full-time employees, access to our libraries, recreation and aerobics center, medical clinic, cafeteria and coffee shop, faculty and staff meal plans, and Employee Tuition Benefit (up to 50% discount).

The 5 Senses Culture: At 5 Senses we are driven by igniting the 5 senses of our guests and team members through genuine acts of hospitality. It is our mission to touch the hearts of our guests and teams, to welcome all we see, to add flavor to the experience, anticipate, listen and respond to needs and help our team smell success. We are an experienced team doing hospitality a new way. Getting the Job Done: · Provide guests and team members with professional, efficient, courteous and genuine hospitality. · Demonstrates a leadership ability that inspires and empowers team members to succeed, grow and develop. · Possesses strong communication skills and the ability to train and develop team members. · Daily management of the Restaurant which includes but is not limited to scheduling, processing of paperwork, guest interaction and follow up, coaching and recognition of team members, and ensuring compliance to property specific best practices and standards. · Lead the team to anticipate guest's needs and offer services prior to being asked. · Manages guest's concerns appropriately and resolves issues to the guest's satisfaction keeping business objectives in mind. · Maintain open and professional communication with other department heads and supervisors to ensure the needs of the guests and team members are addressed timely. This includes but is not limited to the Executive Chef, Sous Chef, Banquet Manger and the F&B Director. · Ensure sales goals and expenses are managed to budgeted guidelines are adjusted as needed based on business. · Control all cash and charge receipts adhering to cash handling best practices. · Ensure the proper handling of charge and cash declared tips and posting to team member's pay. · Support the team on the floor when needed and observe behavior; provide meaningful feedback. · Monitor food presentation and service and ensure quality standards are maintained. · Ensure all equipment, fixtures, and floor coverings are kept clean and free of hazards. · Maintain an efficient operations and adherence to established safety and quality guidelines. · Monitor deliveries and ensure all product is received in the quantity order and good condition. · Maintain organized and properly labeled stock areas ensuring pars are in keeping with the needs of the business. · Support the kitchen staff as needed to ensure efficient guest service. · Monitor service scores daily and take the appropriate action to ensure scores are communicated to the team and scores are acceptable. · Ensures the team attends all mandatory meetings and timely completes all required training. · Ability to grasp, bend, stoop and push, pull and lift 50lbs. Experience for Success: · 4-years of Restaurant/Bar leadership experience. · Culinary education or certification a plus · High school diploma or equivalent · Desire to work in a fast paced and interactive environment · Strong written and communication skills, additional language a plus · Basic computer skills in Word and Excel · State required Food Handlers Certification and Liquor Certification The Good Stuff · Opportunity to grow your career and develop thru structured development programs · Competitive Medical, Dental and Vision benefits · Wellness and Commuter Stipend · Vacation PTO Plan and Paid Sick Days · 7 Paid Holidays · Free nights at our hotels · Monthly fun and recognition · Daily Pay (RAIN) The Fine Print: 5 Senses Hospitality Management provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to the federal law requirements 5 Senses Management complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the company has facilities. This policy applies to all terms and conditions of employment. 5 Senses Hospitality Management expressively prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of a 5 Senses team member to perform their job duties may result in discipline up to and including termination. View all jobs at this company

Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description To work closely with the Rooms Director and other Assistant Front Office Managers and supervisors to oversee the Front Desk staff, ensuring maximum Front Office operating efficiency. Managing and problem solving associate and guest issues while remaining professional at all times. Responsibilities Ensure registration cards are completed. Ensure all needed reports are run. Continued training done with all associates. Ensure MOS& POE program is consistent. Communicate with all departments on continuing basis. Especially the communication with Assistant Front Office Managers each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be familiar with the hotel computer system for training, maintenance and trouble shooting Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assist with departmental scheduling and monitoring payroll productivity. Directly oversee all aspects of Front Office, Guest Services and the PBX department. Attend meetings as assigned by Director of Rooms. Qualifications At least 3 years directly related experience (Hotel-Front Desk) in a managerial role. Previous with experience OPERA system Must be able to work approximately 50 hours per week, flexible shifts, including weekends and holidays. Must have excellent organizational, supervisory, customer service skills. Must be able to work well under stressful situations and handle challenges in a professional manner. Must have a 4 diamond presentation. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Operations Manager The Operations Manager directly oversees and manages the day-to-day operations for the Premier Parking portfolio, directly responsible for account performance for financial, business development, leadership and management of management team and entry level associates, and client satisfaction objectives. What will I do for Premier Parking? · Manage and oversee all aspects of parking operations and staff within the location's portfolio · Ability to understand and meet organizational objectives, customer needs and contractual obligations · Act as a liaison to senior management and executive team to keep them up to date with all operational matters. · Train staff and managers to ensure that everyone is performing adequately in their position. · Provide leadership support to teams and motivating staff to achieve organizational goals · Ensure compliance of company and client policies and procedures · Directs and supports implementation of company initiatives and processes. · Review of client statements, and portfolio performance based on revenue analysis, profit & loss reports and various accounting-based reports · Responsible for annual budgeting and performance of locations' portfolio · Builds relationships with existing clients while working on expanding location portfolio · Assist in developing and facilitating the proposal process for existing and prospective clients for project development, proposal writing, contract negotiations, client presentation(s) · Responsible for interviewing, hiring, development and terminating of personnel as necessary · Ensure compliance with local, state, and federal laws · Perform other duties as assigned What does Premier Parking need from me? · Bachelor's degree from a four-year college or university and a minimum of two to three (2-3) years of related experience and/or training; OR equivalent combination of education and/or experience · Knowledge of general business practices including accounting, human resources and customer service · Must have and maintain a valid driver's license and clean driving record What Premier Parking have to offer? · Development. Apply comprehensive proprietary learning tools to foster your career · Opportunity. Take control of abundant career advancement opportunities. · Innovation. Utilize industry leading technology and systems. · Competitive Compensation. Premier Parking offers competitive pay and benefits. · Exposure. You will gain experience in all areas of Premier Parking's business. Our full-time employees are also eligible for the following benefits: · Health Insurance · Vision and Dental Insurance · Short Term and Long-Term Life Insurance · 401(k) Match Program · Work hard, play hard with Paid Time Off FLSA Status: Exempt Equal Employment Opportunity (EEO) Premier Parking provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Premier Parking complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This employer participates in E-Verify. M/F/Disability/Veteran

Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job Description Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation Rate: $45,000 to 65,000 Salary Exempt from OT Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Job Description Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation Rate: $50,000 to $70,000 Salary Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Las Colinas Hotel Omni Las Colinas Hotel, formerly Omni Mandalay Hotel at Las Colinas, invites guests to experience the completion of a $13-million-dollar renovation to common space amenities provides a fresh, elevated guest experience. Discover a luxurious new resort-style poolscape and lounge area, and three new dining concepts. Omni Las Colinas offers amenities of a waterfront resort with the energy of a city setting, making it more than just a place to stay, but a place to experience. Associates of Omni Las Colinas Hotel enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person with a passion to serve others, Omni Las Colinas may be your perfect match. Job Description To work closely with the Rooms Director and other Assistant Front Office Managers and supervisors to oversee the Front Desk staff, ensuring maximum Front Office operating efficiency. Managing and problem solving associate and guest issues while remaining professional at all times. Responsibilities * Ensure registration cards are completed. * Ensure all needed reports are run. * Continued training done with all associates. Ensure MOS& POE program is consistent. * Communicate with all departments on continuing basis. Especially the communication with Assistant Front Office Managers each evening/morning. * Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. * Be familiar with the hotel computer system for training, maintenance and trouble shooting * Complete rate discrepancy report and make needed changes. * Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc. * Complete check-out with balance report. * Complete credit check daily. * Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. * Assist with departmental scheduling and monitoring payroll productivity. * Directly oversee all aspects of Front Office, Guest Services and the PBX department. * Attend meetings as assigned by Director of Rooms. Qualifications * At least 3 years directly related experience (Hotel-Front Desk) in a managerial role. * Previous with experience OPERA system * Must be able to work approximately 50 hours per week, flexible shifts, including weekends and holidays. * Must have excellent organizational, supervisory, customer service skills. * Must be able to work well under stressful situations and handle challenges in a professional manner. * Must have a 4 diamond presentation. Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Compensation Type Yearly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. **************** Location Overview The Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. * Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. * Carry a cell phone at all times. * Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. * Develop employee morale and ensure training of Guest Services personnel. * Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. * Attend daily and monthly Rooms Merchandizing meetings. * Participate in required M.O.D. program as scheduled * Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis * Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. * Ensure that no-show revenue is maximized through consistent and accurate billing. * Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. * Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. * Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. * Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. * Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. * Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. * Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s. * Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. * Ensure sign off of all Service Standards by Position for Guest Services staff. * Assist in preparation of revenue and occupancy forecasting. * Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. * Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.. * Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. * Ensure correct and accurate cash handling at the Front Desk. * Follow and enforce all Highgate Hotel credit policies. * Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. * Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. * Establish and maintain key control system. * Ensure participation within department for monthly Highgate Hotel team meeting. * Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. * Monitor all V.I.P.'s, special guests and requests. * Maintain required pars of all front office and stationary supplies. * Review daily Front Office work and activity reports generated by Night Audit. * Review Front Office log book and Guest Request log on a daily basis. Qualifications * At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Participate in M.O.D. coverage as required. * Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. * Maintain high standards of personal appearance and grooming, which include wearing nametags. * Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to maintain confidentiality of information. * Perform other duties as requested by management.

The Hotel Sales Manager is responsible for developing and implementing sales strategies to increase hotel revenue and occupancy. They will work closely with the hotel's management team to identify target markets and develop marketing campaigns to attract new business. The Hotel Sales Manager will also maintain relationships with existing clients and ensure their satisfaction with the hotel's services. Responsibilities * Develop and implement sales strategies to increase hotel revenue and occupancy. * Identify target markets and develop marketing campaigns to attract new business. * Maintain relationships with existing clients and ensure their satisfaction with the hotel's services. * Collaborate with the hotel's management team to develop pricing strategies and packages. * Attend industry events and conferences to network and stay up to date on industry trends. * Prepare and present sales reports to the hotel's management team. * Manage the hotel's sales team and provide training and support as needed. Requirements * Bachelor's degree in business administration, Marketing, or a related field * Minimum of 5 years of experience in hotel sales or a related field * Excellent communication and interpersonal skills * Strong analytical and problem-solving skills * Ability to work independently and as part of a team. * Proficiency in Microsoft Office and sales software * Ability to travel as needed. Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.

In addition to the functions of a property systems manager, the Director of property Technology manages a revenue-generating function in a large property or multiple properties with a shared infrastructure. Works with property management and Regional IR leadership to participate in the acquisition of technology services for guests through an understanding of the properties specific business/customer base (i.e., convention). Provides strategic leadership for IR services surrounding initiatives and projects and coordinates with regional IR leadership on systems/services to enhance services in a specific property. May have direct reports (property systems manager, property systems technicians) or direct work of on-site shared services staff. Verifies the daily execution of technology. Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. CANDIDATE PROFILE Education and Experience * BS/BA or equivalent work experience. Additionally, 5-7 years' experience in like position. * System-related professional certifications preferred. * Previous management experience and demonstrated matrix management skills * Experienced in network hardware, desktop, peripherals, protocols, communications, operating systems and Marriott internal applications (MARSHA, PMS, NGS, SFA, etc.) CORE WORK ACTIVITIES Maintaining Technology Systems and Goals * Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff. * Verifies the daily execution of technology solutions including but not limited to the: sales effort, execution and delivery processes, troubleshooting billing and collection processes and any improvement processes. * Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales. * Assists in preparation and administration of the technology solutions budget. * Develops the Strategic Technology Solutions Plan and Technology Solutions Marketing Plan. Promotes proper billing, collection, and up sale opportunities. Recommends best practices and solutions. Promotes active relationships with Sales and Conference services. Managing Projects and Policies * Functions as on-site project manager who plans and manages both new systems and system upgrades for property site. * Performs assessments of needs ensuring compliance with budget, standards. * Determines priorities, schedules, plans and necessary resources to ensure completion of property projects on schedule and according to specification. * Prepares project plans and monitors on-site. * Coordinates multiple-vendor projects. * Verifies compliance to technology-related vendor contracts. * Responsible for property compliance with appropriate Marriott International Policy and Information Security Manual. Accountable to take action to address deficiencies. Determines solutions and implements per SOP. * Provides timely, accurate, and detailed status reports as requested. Meeting Technology Needs * Evaluates and makes recommendations regarding technology/asset life-cycles. Verifies that necessary property is properly equipped in terms of PCs, hardware, servers, etc. * Foresees, identifies and resolves system(s) performance problems. * Certifies software applications for use at property. * Creates and verifies implementation of disaster recovery and business continuity plans as they relate to technology. * Verifies property's technology assets are secure and maintained in accordance with Marriott International policies and standards. * Possesses advanced knowledge in the areas of data communications, desktop support, and servers/networks. Uses knowledge to solve 2nd level support issues and train/develop junior staff. * Verifies availability of current documentation for cabling, network systems, and applications exist. * Reviews networks' performance and performs design/re-design as needed to meet property needs. * Verifies that periodic inventories of applications and hardware are conducted. Forecasting and Complying with Financial Parameters * Analyzes, communicates and implements property strategy to drive technology revenue and contribute to property's overall business success. * Manages technology profit and loss. Responsible for monitoring and controlling all technology-impacted revenues and expenses generated by the property including, but not limited to: telecommunications, HSIA, business center technologies and A/V. * Verifies that property management has realistically budgeted CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. * Advises and verifies that property management has adequately addressed technology needs in short- and long-term planning. * Reviews vendor proposals and selects appropriate vendor for technologies/hardware. Building Successful Relationships * Communicates IR standards and best practices. * Is expected to present proposals, analyses, projects, cost-models, etc. in a well- written and/or verbally articulate manner. * Is viewed as a credible leader by subordinates, peers, and senior management. * Provides exceptional customer service. Managing and Conducting Human Resource Activities * May have direct management responsibility for property-based system managers and technicians. Provides work direction to cluster--based systems technicians and managers. * Responsible for hiring, training, development, compensation, performance management of direct reports. Additionally, provides performance feedback to Area System Manager on cluster support positions. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Job Title: Director of Operations - Hotel Portfolio Support About Us: Mehr Consultancy is a growing hotel management company based in Bakersfield, California. As we expand, we're preparing to relocate our main office to Central Dallas-Fort Worth, Texas to better support our properties and team. We're looking for a motivated and organized individual to work directly as Director of Operations. If you have hotel experience and want to grow with a fast-moving company, this could be the right role for you. Pay Range: $50,000 - $75,000 What You'll Do: Check in with General Managers at our hotels and assist as needed Make sure each hotel is following company procedures Help audit payroll and review housekeeping task boards Monitor and respond to guest reviews (OTA & Medallia) Support daily operations and help improve performance across all hotels What We're Looking For: Experience in a hotel front office role (Front Desk, AGM, Sales, GM, etc.) Strong communication and organization skills Good attention to detail and ability to manage time well Comfort using software tools like: Slack, Monday.com, Otelier, Opera PMS, Inn Flow, and Logistics platforms Familiarity with hotel brands like IHG, Marriott, Wyndham, Hilton, Hyatt, Choice, and Best Western Proficient in Microsoft Office and Google Drive High school diploma or equivalent Hotel Experience 5 years Plus Why Work With Us? Be part of a company that's expanding quickly Work with a leadership team that values your input Opportunities for career growth and learning Benefits: Employee discount Flexible schedule Paid time off Schedule: 8 hour shift Holidays Monday to Friday Weekends as needed Work Location: In person

About Us The Westin Dallas Stonebriar Golf Resort & Spa takes an intuitive approach to the well-being of our guests. Luxurious in experience, but not too uptight. We provide a relaxing retreat outside of the city in the beautiful Stonebriar neighborhood in Frisco. The resort includes 302 rooms, 3 dining outlets, a luxurious spa, access to the championship Fazio golf course, an on-site Topgolf Swing Suite and 30,000 sq. ft. of indoor and outdoor event space. Whether you are looking for a a full-time career opportunity or seasonal position, this is the place to work. The resort's vast offerings allow flexibility to associates who like to work in a variety of areas and provides fantastic learning opportunities and unending career growth. You can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities * Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. * Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies. * Develop and manage execution of Rooms division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. * Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. * As a member of the Executive Committee for the property, the Director of Rooms is expected to help create and execute the financial objectives of the hotel. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Minimum 3-5 years of management experience. * Computer literacy and financial management required. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Able to resolve guest, supervisor, and associate conflicts. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.