Hotel director jobs in Hoover, AL - 19 jobs

Job Description Courtyard by Marriott Mobile Daphne/Eastern Shore is seeking a Hotel Sales Manager. Marriott experience is preferred, as well as knowledge of the local corporate market. As a Hotel Sales Manager, you will lead all daily sales-related functions with a focus on building long-term, value-based customer relationships that enable the achievement of sales objectives. This will include accountability for proactively soliciting and handling sales opportunities, detailing and ensuring that all business is turned over properly and in a timely fashion for proper service delivery. Your specific Compensation: $65,000 - $75,000 yearly Responsibilities: What you'll do: Working collaboratively with off-property channels to ensure that sales efforts are coordinated. Building and strengthening relationships with existing and new customers to enable future bookings. Consistently meeting or exceeding personal performance goals Developing relationships within the community to strengthen and expand the customer base for sales activities. Supporting the company's service and relationship strategy, driving customer experience loyalty by delivering service excellence throughout each customer experience. Executing and supporting the operational functions, including generating proposals, writing contracts, detailing meetings, and maintaining customer correspondence. Identifying new business to achieve personal and location revenue goals. Maintaining an understanding of the overall market. Qualifications: Who we're looking for: Associate's degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major, bachelor's degree, a plus 3 years' experience in hotel, sales, and marketing Solid organizational, time management, and prioritization skills Proven lead-generation and closing skills. Our company is an equal opportunity employer. About Company Encore Hospitality is a division of Encore Enterprises, which is a diverse commercial real estate investment company based out of the Dallas/Ft. Worth Metroplex. Our business investments cover a wide variety of areas, including office, retail, apartment, hotel, restaurants, and more. Encore's competitive advantage is its culture. We are an exceptional team with talented team members from varying and diverse backgrounds. For the fifth year in a row, Encore is among the top 25% of the most racially diverse companies in the U.S. according to the EEO Joint Reporting Committee. Our culture, in large measure, accounts for our extraordinary performance.

City, State:Montgomery, Texas Title: Director of Rooms FLSA: Exempt Status: Full-time Reports to: General Manager Supervises: Front Office/Housekeeping/Maintenance Job Summary: The Director of Rooms oversees the day-to-day and long-term operations of all rooms-related departments, ensuring exceptional guest experiences and efficient collaboration between teams. This role works closely with the General Manager to drive operational excellence and achieve property goals. Essential Functions and Duties: Supervise and manage front office, housekeeping, PBX, reservations, maintenance, and dock management teams. Ensure guest check-in, check-out, and room allocation are performed promptly and courteously. Monitor room occupancy and coordinate with other departments to optimize service and maximize efficiency. Address and resolve guest complaints and operational issues in a timely manner. Oversee daily housekeeping operations, ensuring rooms and public areas meet company standards. Ensure compliance with credit control procedures, billing accuracy, and timely processing of guest accounts. Liaise with department heads to coordinate services and ensure guest satisfaction. Conduct regular staff performance evaluations and provide training to support professional development. Monitor and maintain inventory levels for supplies, linens, and cleaning materials. Prepare and submit annual budgetary information and updates. Serve as the Manager on Duty (MOD) when . Participate in property meetings, reporting on room division operations and providing insights for improvement. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: Minimum of 4 years of progressive experience in rooms operations management, preferably in hospitality. Strong leadership and team management skills. Proficiency in property management systems and Microsoft Office Suite. Excellent communication and interpersonal skills. Proven ability to handle guest complaints and resolve operational issues effectively. Experience in budget preparation and financial management. Strong organizational and multitasking abilities. Ability to work collaboratively with other departments to ensure seamless operations. Work Environment: Primarily office-based with regular time spent overseeing rooms and public spaces. Frequent walking, standing, and occasional lifting of items up to 10 lbs. Must be available to work evenings, weekends, and holidays, depending on operational needs. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-12-04 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

←Back to all jobs at RAM HOTEL MANAGEMENT LLC Hotel General Manager - Birmingham, AL Area Who Are We? RAM Hotels a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family! POSITION: General Manager JOB SUMMARY The General Manager will oversee all aspects of property management in accordance with our company's policy, established procedures, brand standards, and mission statement. The General Manager will assume the responsibility of improving our level of service to enhance profitability of our hotel which includes maximization of financial performance, guest satisfaction and staff development within established quality standards. The General Manager will oversee all hiring, training, development, and discipline of congenial, efficient and effective team members. The General Manager will promote sales activity to maintain and increase occupancy and average daily rate (ADR) while maintaining the property in an efficient and cost-effective manner maximizing guest satisfaction and profitability. If your passion is delivering quality and value, this may be the job for you. JOB RESPONSIBILITIES Direct the day-to-day activities of the hotel establishment; supervise direct reports and indirect reports; perform supervisory responsibilities in accordance with the company policies, training programs, and applicable laws; plan, organize, and assign work as needed; develop and communicate strategies and goals; train and advise team of policies and procedures; responsible for recruiting, interviewing, hiring, and performance appraisals Set performance expectations as aligned in the General Manager Standard Operating Procedures manual; ensures regular, on-going communication is communicated within all departments of the hotel establishment; create an operations environment that ensures consistent guest satisfaction; monitor the performance of the hotel establishment through verification and analysis of guest satisfaction tools and financial reports; continually communicate a clear and consistent message regarding departmental goals to produce desired results Maintain product and service quality standards by conducting ongoing evaluations and investigating guests and employee complaints and providing resolution; develop long and short-term financial objectives that aligns with the company's mission statement and objectives; prepare financial reports for executive leadership with clear and concise explanations pertaining to operational effectiveness, trends, and variances. Analyze current/potential market sales and trends; coordinate all activity to maintain and increase revenue and market share through added business volume and increase rate; ensure brand initiatives are implemented and communicate follow-up actions to team members as necessary; identify key drivers of business success and keep leadership focused on those considered most critical Reinforce and maintain high standards of safety and cleanliness to ensure guest expectation is achieved; assist with emergency and security procedures if and when needed; promote good safety practices within the hotel establishment of team members and guest; establish and monitor preventive maintenance program to protect physical assets of the hotel establishment Focus on building the hotel establishment top line revenue by assisting in the development of a sales and marketing strategy; provide input and support overall sales strategy; provide recommendation to meet yield and penetration objectives; develop strong community and public relations by participating in local events and sponsor events showcasing the hotel establishment Perform other tasks as necessary or required to meet or exceed guest satisfaction PROFESSIONAL EXPERIENCE Bachelor's degree in hospitality management or similar degree or an equivalent combination of education and experience Hotel operations experience to include knowledge of all applicable laws, ordinances, regulations, and requirements of federal, state, and municipal authority Certified Hospitality Administrator designation (preferred) Presentation/Facilitation Skills (preferred) Excellent customer service skills INDUSTRY EXPERIENCE Previous experience in the hospitality industry (preferred) Hotel Management Operations experience (preferred) Knowledge of government relations regarding hotel operations (preferred) REQUIRED SKILLS Ability to work in a fast-paced environment Must be flexible to work varied schedules Ability to delegate and direct the activities of the team to ensure efficient operation Excellent written and oral communication skills Must have the physical ability to walk, bend, and stand for long time periods Must be able to lift up to 25 lbs. ESSENTIAL SKILLS Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure Promote the property by demonstrating a "top-notch" attitude toward our guests which includes anticipating the guests needs- be proactive Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments BENEFITS RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, and other additional perks being an employee of RAM Hotels. RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Please visit our careers page to see more job opportunities.

The Holiday Inn Express in Jasper, AL has an immediate opening in our Maintenance department. As a member of the property maintenance team, this team member is accountable for the proper workings of the hotel. From helping to maintain the hotels plumbing and electrics, to HVAC and pool maintenance, you assist with general facilities upkeep. This individual is responsible for maintaining the highest level of quality work to ensure minimal disruption to guests. The ideal candidate has experience in construction trades such as plumbing, electrical, carpentry, basic heating and air conditioning, swimming pool maintenance, painting, caulking, and any similar skills. Your job is to help keep the hotel operating and the guests happy. General Maintenance Engineer will promote enhanced guest satisfaction. You will perform various engineering skills and construction trades. You may train others in engineering skills and construction trades. You will interact with employees and guests, and you will display sufficient communication skills when communicating in any form. You will help promote a collaborative, proactive, and interactive environment with other associates of the hotel. Job Requirements: The ability to communicate operational activities, priorities, and problems with other team members Knowledge of common causes of equipment malfunction The ability to perform basic painting and caulking skills The ability to use standard hand tools (wrenches, pliers, screwdrivers, hammers, electricity measurements, etc.) Knowledge of preventative maintenance methods and techniques for maintaining equipment The ability to perform tests to check for normal operation of the hotel's equipment Knowledge of how to test pool and spa chemicals Knowledge of how to handle fire equipment (hand-held extinguishers, fire hoses, etc.) Experienced expertise in the construction trades (highly desired) Previous hotel experience (highly desired) The ability to determine what action should be taken in response to a customer complaint, comment, or inquiry Problem-solving skills The ability to use various tangible and verbal techniques to solve problems with equipment The knowledge and ability to identify the appropriate tools, parts, and equipment for use in performing a maintenance task

Courtyard by Marriott Mobile Daphne/Eastern Shore is seeking a Hotel Sales Manager. Marriott experience is preferred, as well as knowledge of the local corporate market. As a Hotel Sales Manager, you will lead all daily sales-related functions with a focus on building long-term, value-based customer relationships that enable the achievement of sales objectives. This will include accountability for proactively soliciting and handling sales opportunities, detailing and ensuring that all business is turned over properly and in a timely fashion for proper service delivery. Your specific What you'll do: Working collaboratively with off-property channels to ensure that sales efforts are coordinated. Building and strengthening relationships with existing and new customers to enable future bookings. Consistently meeting or exceeding personal performance goals Developing relationships within the community to strengthen and expand the customer base for sales activities. Supporting the company's service and relationship strategy, driving customer experience loyalty by delivering service excellence throughout each customer experience. Executing and supporting the operational functions, including generating proposals, writing contracts, detailing meetings, and maintaining customer correspondence. Identifying new business to achieve personal and location revenue goals. Maintaining an understanding of the overall market. Who we're looking for: Associate's degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major, bachelor's degree, a plus 3 years' experience in hotel, sales, and marketing Solid organizational, time management, and prioritization skills Proven lead-generation and closing skills. Our company is an equal opportunity employer.

General Manager Renaissance Montgomery Hotel & Spa at the Convention Center; Montgomery, AL This is an exciting opportunity to join the executive team at the award-winning Renaissance Montgomery Hotel & Spa at the Convention Center located in downtown Montgomery, AL. Montgomery is the capitol city of Alabama and home to significant government, military, manufacturing, insurance, and financial services industry. Located along the Alabama River in central Alabama, the Montgomery region is a highly-desirable place to live, work, and play. The region boasts a very affordable cost of living, temperate climate, and easy access to coastal, mountain, and urban destinations within just a few hours drive. The property includes 342 luxury rooms, a 9,000sqft European spa, full-service restaurant outlets, a rooftop pool, and fitness center. The General Manager and executive team of the Renaissance Montgomery Hotel & Spa also manage the Montgomery Performing Arts Center and the Montgomery Convention Center. The Convention Center includes 140,000sqft of meeting space and attached parking deck. The Montgomery Performing Arts Center (MPAC) is a state-of-the-art 1800 seat venue that attracts a variety of concerts, Broadway touring shows, and other local, regional, and national entertainment. The property is managed by PCH Hotels & Resorts with corporate headquarters in Mobile, AL. PCH is routinely recognized as one of the top Marriott management company partners in the full-service/resort business segment. PCH Hotels & Resorts is an award-winning management company, most recently recognized for the third year in a row among the Best Companies to Work for in Alabama - and the ONLY hospitality company to be included in this prestigious list. Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we care for people first. The General Manager's primary goals are to serve as the primary strategic business leader of the hotel by overseeing all aspects of the hotel's operation, including guest and associate satisfaction, managing human resources, driving financial performance, generating sales and revenue, and delivering a return on investment to both PCH and ownership. This role is responsible for leading the hotel's leadership team and developing and implementing hotel-wide strategies and brand service strategies and initiatives. A crucial part of this role is building strong relationships and serving as the principal interface with ownership by engaging in proactive communication, setting and managing expectations, and delivering solid business results. Qualifications for this Role Include: * Proven General Manager or Senior Hotel Leader Experience Demonstrated success leading a full-service, upscale or luxury hotel with significant operational complexity (e.g., convention, resort, or multi-outlet properties), including accountability for guest satisfaction, associate engagement, and financial performance. * Strong Commercial & Financial Acumen Experience managing large operating budgets, interpreting financial statements, driving profitability, and partnering with ownership to deliver consistent ROI through disciplined revenue, expense, and cash-flow management. * Convention, Group, or Multi-Use Facility Expertise Background overseeing group-driven or convention-focused operations, including close collaboration with sales, revenue management, event services, and external stakeholders; experience with attached or adjacent venues (convention centers, performance venues, or civic assets) is highly desirable. * Executive-Level People & Culture Leadership A track record of building, developing, and retaining high-performing leadership teams, fostering accountability, succession planning, and a culture aligned with brand standards and people-first values. * Brand-Driven, Owner-Facing Leadership Experience operating within a major branded environment (preferably Marriott) and serving as the primary interface with ownership, balancing brand compliance, management company priorities, and owner expectations. Summary of the Duties and Responsibilities of the General Manager include the following: * Set and lead the overall business strategy for the property, aligning with Marriott and PCH priorities to deliver exceptional guest experiences and strong financial performance. * Drive results through data-informed leadership, analyzing performance trends, anticipating challenges, and making decisive, well-resourced business decisions. * Build, inspire, and lead a high-performing Executive Committee, fostering collaboration, accountability, innovation, and calculated risk-taking. * Champion brand standards, safety, and operational excellence, ensuring a well-maintained, secure, and guest-ready environment at all times. * Serve as the visible face of the hotel, actively engaging with guests, customers, and associates to gather feedback and resolve issues. * Lead a culture of service excellence, translating guest insights and satisfaction data into meaningful operational improvements. * Attract, develop, and retain top leadership talent, building a strong succession pipeline and investing in leader development. * Partner closely with Sales and Revenue leaders, aligning strategy, leveraging Marriott and PCH demand engines, and capitalizing on market opportunities. * Maintain strong market and competitive awareness, introducing innovative ideas that strengthen positioning and long-term relevance. * Deliver disciplined financial stewardship, managing performance to budget, understanding cash flow, and driving sustainable profitability. * Build trusted, long-term owner partnerships, balancing owner ROI expectations with brand and management company priorities. * Represent the property within the community, strengthening local partnerships and identifying growth opportunities. Our Benefits Include: * Commensurate Executive Base Salary + Executive Incentive Eligibility * Comprehensive Health Insurance - Medical, Dental, Vision, as well as both FSA and HSA options * 401K with Company Match * Paid Time Off to include Vacation, Personal, Sick, & Holidays * Executive-level benefits, including discounted Hotel, Spa, Golf, Retail, and Food & Beverage * Tuition Reimbursement Program, PCH University & Professional Development Series, and more!

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. • Ensure all known opportunities are in CRM and completely accurate and updated at all times. • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year technology sales or hospitality experience preferred • Prior sales experience in audiovisual is a plus • Knowledge of hospitality industry and sales processes preferred • Technical aptitude and computer proficiency required • Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 4-5 hours per day • Standing: 2-3 hours per day • Walking: 2-3 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0-1 hour per day • Grasping: 0-1 hour per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs*: Occasionally • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-BD1

Job Description REPORTS TO: CORPORATE DIRECTOR AND / OR VICE PRESIDENT OF OPERATIONS BASIC FUNCTION: Responsible for the direct management and supervision of the hotel through guidance and leadership of each department manager and line level staff. To nurture a well-trained staff to produce the highest volume of sales and affect the greatest profit while maintaining a high degree of public satisfaction, confidence and prestige in the service and quality of items sold while using the highest ethical standards. To follow and incorporate all company policies and procedures. To maintain the building and inventories in the best condition commensurate with budget limitations. To remain competitive in every area and to produce and achieve budgetary goals. To supervise and participate in the operations of the property in order to achieve the desired sales and profit goals while managing personnel. To deal with guests, potential guests/visitors and community leaders. To maintain the highest ethical standards of operations, quality of services and facilities for the property. To develop a well-trained staff with high morale and loyalty. To perform your job duties in a professional and ethical manner at all times. JOB DUTIES: Ensure that quality services are rendered by each department in meeting guest needs, and that good guest relations are enhanced. Coordinates and supervises the various departments to ensure an environment in which high standards of comfort, service and quality exist for our guests. Budget Management: Supervises and assists in preparation and approves all sales and profit budgets. Sales: Sell potential guests both within the property and outside the property. Meets and greets Convention officers and other VIP's. Directs the Sales Management of the hotel. Maintains proper employer/employee relations. Adheres and implements all company policies and procedures. Follows direction from CUSA corporate counterpart. Ensures professional and ethical verbal and written communication at all times with CUSA corporate, hotel staff and Ownership. Adheres to professional dress code, working hours and clearly follows and implements CUSA employee policies and procedures as outlined in both the employee handbook and the HR policies and procedures manual. Conducts performance evaluations for all department heads. Ensures property compliance with all health, fire/safety, OSHA and ADA regulations. Maintains personnel files and records in compliance with all state and federal laws and company policies and procedures. Property Inspections: Inspects the property daily for proper guest room, function room and public room set-ups; maintenance of all areas, service and employee performance. Issues instructions to correct or improve physical plant or employee performance. Analyzes operations and meets with key department heads daily to review operations and receive their suggestions. Selects and trains department heads and keeps them informed of company policies; observes their performance and replaces them if not performing above standard. Maintains professional communication at all times. Works with department heads and employees directly in correcting any severe personnel problems. Follows all employee discipline and progressive discipline procedures. Participates and directs scheduled internal meetings such as, sales, forecast, quality control, food and beverage, accounting, department head, safety meetings etc. as time permits. Ensure property compliance with all reporting requirements and prepares monthly highlights. Checks property and equipment and, after analyzing, submits annual or emergency project budgets or initiates purchase order work contracts or work orders to improve property's appearance or improve the efficiency of the mechanical operations. Studies and analyzes employee workloads from which staffing guides are established and approved. Maintains daily check on payroll performance to pars and takes affirmative action to correct high payroll costs. Approves all overtime, both before and after in the case of an emergency or unscheduled requirement. Ensures proper paperwork and appropriate individuals are notified in case of employee or guest incident. Checks controls and approves all property expenses. Inspects areas and implements action to ensure the safety and comfort from fire, injury or illness from unsafe or unsanitary conditions of all guests and employees. Approves all requisitions for purchases of all items other than food and beverage. Obtains current information of room rates, menu prices, physical conditions, promotions programs and quality of personnel of competitors so that action may be taken to improve the competitiveness and salability of the property. Reviews all significant items with the President of Operations or other corporate executives for information purposes, policy decisions, or assistance requests. Responsible for maintaining high employee morale and a well-trained, high quality staff who are properly compensated. Directly responsible for all products, inventory and consumable items used in the property and the proper preparation and use consistent with the property's cost objectives. Directly and indirectly responsible for all property equipment, building and furnishings. Directly and indirectly responsible for all revenues, accounts receivables and maximum efficient utilization of these revenues. Actively participates in business, community and civic affairs promoting the hotel in the local area. Responsible for forecasting and budgeting annually, as well as developing and monitoring of business plans. All Task Force Managers are required to follow all policies and procedures as outlined in the employee handbook. As this position is a live on-site position, the following is also mandated in addition to those policies outlined in the employee handbook and includes but is not limited to: No drinking in public areas on property, personal time and time off are to be approved in advance by the corporate office, absolutely no guest fraternization or employee fraternization, no firearms or weapons of any kind are allowed, use of hotel amenities and guests on property are to be approved in advance of assignment by corporate office. Performs miscellaneous duties as assigned. Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position. Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate At all times projects a favorable image of CUSA, LLC and the Hotel to the public, ownership and associates. Skills Needed Excellent speech communication skills required to converse with guests and associates. Ability to perform critical analysis. Ability to manage extensive amounts of information and provide constructive feedback and/or direction. Excellent written, spoken and presentation skills. Considerable ability to listen effectively. Ability to work effectively both independently and as a team. Ability to delegate, manage and organize complex projects and establish priorities consistent with department, hotel and Company objectives. Ability to effectively communicate and deal with department heads, customers and team members; some of whom may require high levels of patience, tact and diplomacy. Ability to manage multiple projects; meet and work effectively under time and resource constraints. Ability to effectively lead a team of professionals. JOB QUALIFICATIONS: MUST HAVE MARRIOTT BRAND LEADERSHIP EXPERIENCE Education: Four-year college degree or equivalent education/experience required. Experience: Five (5) years of hotel experience required. Must possess a proven track record of success in achieving revenue objectives; proven ability to recruit, motivate and train a sales team. Physical Abilities Lifting up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Pushing limited; Pulling limited Carrying up to 25 lbs. issuing supplies, inventory, receiving supplies, organizing, etc. Mobility continuous movement throughout the hotel. Hours: 40-50 hours over a five day period; scheduled days and times may vary based on need. Material/Equipment Used Chemicals/Agents used: Cleaning chemical agents, Liquid Paper Correction Fluid Operation of telephone, calculator, copy machine, pager, computer, computer printer Environment Office environment, weather exposure when making sales calls, errands for hotels. -Employees are held accountable for all duties of job-

Who Are We and Who are we looking for… ? The Hilton Garden Inn Birmingham SE at Liberty Park and RAM Hotels. We are seeking a friendly and professional Housekeeping Houseperson in the afternoon and evenings to join our team at our hotel, the Hilton Garden Inn BHAM SE Liberty Park. Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #6 on TripAdvisor for Greater Birmingham, the Hilton Garden Inn BHAM/Liberty Park is the quality place you want to work! Located under the Statue of Liberty at I459 exit 23, our hotel is the convenient, safe, clean, and beautiful area of Greater Birmingham! POSITION: Weekend PM Houseperson JOB SUMMARY Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Would you like to welcome our guests to our beautiful hotel each day with the ability to deliver excellent customer service by providing an enjoyable experience? If so, being our Houseperson and as part of our Housekeeping Team with us may be the job for you! Our Housekeeping and Rooms Team will ensure that our guests are satisfied and will look forward to another awesome experience with us! JOB RESPONSIBILITIES Consistently offer professional, friendly, and attentive service to guests; anticipate guests needs and answer questions that the guests may have pertaining to their visit with us; respond promptly; be familiar with property location, property amenities, as well as local attractions and activities to answer guests' inquiries; resolve guests' complaints to ensure guests satisfaction. Light cleaning of the hotel public areas. Assist the team to conduct guest services and requests as needed (towels to guest rooms, pick up trash, vacuum halls, clear debris, etc…) Complete all required brand specific training as directed by Executive Housekeeper; complete all required health and safety training; adhere to all property specific brand standards. Familiar with the lost and found policy of the hotel; take responsibility in submitting any lost or found items in guest rooms immediately to the Executive Housekeeper this includes any item left behind such as a purse, wallet, jewelry, etc. Perform other tasks as necessary or required to meet or exceed guest satisfaction. PROFESSIONAL EXPERIENCE Work-related experience (hospitality or janitorial experience desired) Excellent customer service skills Flexible day shift hours between 4am-10pm for 2-3 evenings each week - More shifts available based on our high level of business. INDUSTRY EXPERIENCE Previous experience as a hotel housekeeper/room attendant or janitorial services (desired) OTHER: * Wages can be distributed every other day if the employee desires.... * Flexible work hours available to assist the employee due to transportation, family, etc... * Hilton Employee benefits including Employee Rate Rooms worldwide * Free Parking * Safe, Clean, comfortable area of BHAM * Strong Team of support View all jobs at this company

Hotel Task Force General Manager (Coastal Region) A&R Hospitality Gulf Shores, AL & Surrounding Coastal Markets Job Type: Full-time, Project-based (Exempt) About the Role Are you a seasoned hotelier who loves the thrill of a "fixer-upper" or the challenge of a high-volume seasonal peak? A&R Hospitality is looking for a Task Force General Manager to serve as our mobile leadership expert. You won't be tied to one desk. Instead, you will travel across our Gulf Shores and coastal portfolio, stepping into properties during critical transitions, renovations, or peak tourism seasons to stabilize operations and uphold the "A&R Way." What You'll Do (Responsibilities) Interim Leadership: Act as the onsite GM or Department Head to ensure zero lapse in service during leadership vacancies. Rapid Stabilization: Perform a "Property Health Check" and SWOT analysis within your first 48 hours onsite. Coastal Operations: Manage the unique "high-tide/low-tide" staffing and inventory needs of a beach-market F&B and rooms operation. Financial Impact: Directly manage labor costs, cash handling, and property expenses to protect the hotel's bottom line. Team Building: Quickly integrate with existing staff to boost morale and provide "on-the-fly" training to correct performance gaps. Brand Standards: Ensure every property is "QA Ready" and compliant with both Brand and A&R Hospitality protocols. Requirements Experience: 3-5 years of Hotel Management experience (General Manager or Assistant GM level). Task Force Experience: Previous experience in Task Force, multi-unit management, or "turnaround" roles is highly preferred. F&B Expertise: Strong background in hotel Food & Beverage, particularly in high-volume or seasonal environments. Tech Savvy: Proficiency with major Hotel PMS and POS systems. Education: Bachelor's degree in Hospitality or a related field is preferred. Compliance: Willingness to sign non-disclosure and non-compete agreements. Travel & Schedule Road Warrior: This role requires up to 90% travel within the Gulf Shores and surrounding coastal region. Flexibility: Must be able to work a flexible schedule, including weekends and holidays, as assignments dictate. Proximity: You will often reside on-property or in provided housing during your assignments. Skills & Attributes for Success Adaptability: You can walk into a new lobby and take command with confidence. Problem Solving: You don't just see bottlenecks; you clear them. Resilience: You have the stamina for high-heat, high-humidity coastal environments and the "hustle" required for turnaround projects. Benefits Competitive Salary Health, Dental, and Vision Insurance Paid Time Off Career Growth Opportunities within A&R Hospitality Are you ready to lead the coast? Apply today to join the A&R Hospitality Task Force!

As Houseperson, you respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in general in a clean and orderly manner. · Receives linen supplies from floor shoots. · Maintains housekeeping carts. · Removes trash collected by room attendants. · Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, soiled linen. · Pickup clean linen and refill the par stock of linen on each floor pantry. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Experienced Hotel General Manager needed for a 71 room property in Jasper, Alabama. As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. A Day in the Life: You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance. You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor. You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture. You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. You will inspect and oversee that safety and security standards are being maintained. You will support guest experience and satisfaction in all operations. You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved. You will act as the face of the property by being actively involved in the local community. Requirements: 2 years' minimum experience in hotel/hospitality management Experience with major hotel brands such as IHG, Marriott, or Hilton The skills to lead a team to consistently deliver exceptional guest service A proven track record of meeting budgets, understanding profit &loss statements, and cost controls Benefits Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Exclusive Hotel Discounts Competitive Compensation 401K Savings Plan

General Manager Renaissance Montgomery Hotel & Spa at the Convention Center; Montgomery, AL This is an exciting opportunity to join the executive team at the award-winning Renaissance Montgomery Hotel & Spa at the Convention Center located in downtown Montgomery, AL. Montgomery is the capitol city of Alabama and home to significant government, military, manufacturing, insurance, and financial services industry. Located along the Alabama River in central Alabama, the Montgomery region is a highly-desirable place to live, work, and play. The region boasts a very affordable cost of living, temperate climate, and easy access to coastal, mountain, and urban destinations within just a few hours drive. The property includes 342 luxury rooms, a 9,000sqft European spa, full-service restaurant outlets, a rooftop pool, and fitness center. The General Manager and executive team of the Renaissance Montgomery Hotel & Spa also manage the Montgomery Performing Arts Center and the Montgomery Convention Center. The Convention Center includes 140,000sqft of meeting space and attached parking deck. The Montgomery Performing Arts Center (MPAC) is a state-of-the-art 1800 seat venue that attracts a variety of concerts, Broadway touring shows, and other local, regional, and national entertainment. The property is managed by PCH Hotels & Resorts with corporate headquarters in Mobile, AL. PCH is routinely recognized as one of the top Marriott management company partners in the full-service/resort business segment. PCH Hotels & Resorts is an award-winning management company, most recently recognized for the third year in a row among the Best Companies to Work for in Alabama - and the ONLY hospitality company to be included in this prestigious list. Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we care for people first. The General Manager's primary goals are to serve as the primary strategic business leader of the hotel by overseeing all aspects of the hotel's operation, including guest and associate satisfaction, managing human resources, driving financial performance, generating sales and revenue, and delivering a return on investment to both PCH and ownership. This role is responsible for leading the hotel's leadership team and developing and implementing hotel-wide strategies and brand service strategies and initiatives. A crucial part of this role is building strong relationships and serving as the principal interface with ownership by engaging in proactive communication, setting and managing expectations, and delivering solid business results. Qualifications for this Role Include: Proven General Manager or Senior Hotel Leader Experience Demonstrated success leading a full-service, upscale or luxury hotel with significant operational complexity (e.g., convention, resort, or multi-outlet properties), including accountability for guest satisfaction, associate engagement, and financial performance. Strong Commercial & Financial Acumen Experience managing large operating budgets, interpreting financial statements, driving profitability, and partnering with ownership to deliver consistent ROI through disciplined revenue, expense, and cash-flow management. Convention, Group, or Multi-Use Facility Expertise Background overseeing group-driven or convention-focused operations, including close collaboration with sales, revenue management, event services, and external stakeholders; experience with attached or adjacent venues (convention centers, performance venues, or civic assets) is highly desirable. Executive-Level People & Culture Leadership A track record of building, developing, and retaining high-performing leadership teams, fostering accountability, succession planning, and a culture aligned with brand standards and people-first values. Brand-Driven, Owner-Facing Leadership Experience operating within a major branded environment (preferably Marriott) and serving as the primary interface with ownership, balancing brand compliance, management company priorities, and owner expectations. Summary of the Duties and Responsibilities of the General Manager include the following: Set and lead the overall business strategy for the property, aligning with Marriott and PCH priorities to deliver exceptional guest experiences and strong financial performance. Drive results through data-informed leadership, analyzing performance trends, anticipating challenges, and making decisive, well-resourced business decisions. Build, inspire, and lead a high-performing Executive Committee, fostering collaboration, accountability, innovation, and calculated risk-taking. Champion brand standards, safety, and operational excellence, ensuring a well-maintained, secure, and guest-ready environment at all times. Serve as the visible face of the hotel, actively engaging with guests, customers, and associates to gather feedback and resolve issues. Lead a culture of service excellence, translating guest insights and satisfaction data into meaningful operational improvements. Attract, develop, and retain top leadership talent, building a strong succession pipeline and investing in leader development. Partner closely with Sales and Revenue leaders, aligning strategy, leveraging Marriott and PCH demand engines, and capitalizing on market opportunities. Maintain strong market and competitive awareness, introducing innovative ideas that strengthen positioning and long-term relevance. Deliver disciplined financial stewardship, managing performance to budget, understanding cash flow, and driving sustainable profitability. Build trusted, long-term owner partnerships, balancing owner ROI expectations with brand and management company priorities. Represent the property within the community, strengthening local partnerships and identifying growth opportunities. Our Benefits Include: Commensurate Executive Base Salary + Executive Incentive Eligibility Comprehensive Health Insurance - Medical, Dental, Vision, as well as both FSA and HSA options 401K with Company Match Paid Time Off to include Vacation, Personal, Sick, & Holidays Executive-level benefits, including discounted Hotel, Spa, Golf, Retail, and Food & Beverage Tuition Reimbursement Program, PCH University & Professional Development Series, and more!

Who Are We and Who are we looking for… ? The Hilton Garden Inn Birmingham SE at Liberty Park! We are seeking a great Director of Sales to join and lead our hotel team in its Hotel Sales efforts!! Recently ranked by BHAM BUSINESS JOURNAL at #3 (out of 83 area hotels) and currently #7 on TripAdvisor for Greater Birmingham, the Hilton Garden Inn BHAM/Liberty Park is the quality place you want to work! Located under the Statue of Liberty at I459 exit 23, our hotel is in The convenient, safe, clean, and beautiful area of Greater Birmingham! POSITION: DIRECTOR OF SALES JOB SUMMARY: The DOS will be responsible to sell the 130 guest sleeping rooms and its 2000 sq feet of fine meeting space. The DOS will be responsible to maintain and find new accounts. The DOS will assist the General Manager and Hilton Revenue Management to determine the best yield management for the hotel. The DOS will adhere to the requirements of Hilton Hotels and Genuine Hospitality inc. Must be organized and able to manage all computer programs used to manage the hotel sales. REQUIREMENTS: Hotel Sales Experience Required - not an Entry Position. Hilton Hotel Experience Strongly Desired. Salary based on Hotel Sales Experience. View all jobs at this company

Job Description The Courtyard by Marriott Tuscaloosa is a modern, limited/select-service hotel designed for business and leisure travelers seeking comfort, productivity, and style. Located near the University of Alabama, Bryant-Denny Stadium, and Tuscaloosa's key corporate and healthcare hubs, our hotel is well-positioned for both event-driven and extended-stay demand. We're seeking a hands-on, service-driven General Manager who can lead by example, elevate performance, and ensure the hotel consistently meets Marriott brand standards and owner expectations. Position Overview The General Manager is responsible for the overall success of the hotel-financial performance, guest satisfaction, team engagement, and brand compliance. This role demands strong leadership, operational discipline, and the ability to create a culture of accountability and service excellence. Key Responsibilities Leadership & Culture Lead, motivate, and mentor department heads and associates. Foster a positive, high-performance culture aligned with Marriott's values and service standards. Recruit, train, and develop team members to ensure a skilled and engaged workforce. Operational Excellence Ensure smooth day-to-day hotel operations in Rooms, Housekeeping, Maintenance, and F&B (Bistro). Enforce Marriott brand standards, cleanliness, and safety compliance. Monitor Medallia and GSS scores; develop strategies for continuous improvement. Financial & Revenue Management Oversee budgeting, forecasting, and P&L performance. Partner with Revenue Management and Sales to maximize RevPAR and market share. Manage expenses, labor, and departmental costs in line with budgeted goals. Sales & Marketing Support proactive sales efforts to grow corporate, group, and local accounts. Maintain visibility in the community and with local businesses, universities, and tourism partners. Guest Experience Champion Marriott's "Spirit to Serve" philosophy. Lead service recovery and ensure consistent delivery of excellent guest service. Compliance & Administration Ensure compliance with all state, local, and brand policies. Maintain accurate payroll, HR documentation, and licensing records. Work closely with ownership on capital planning and property improvement projects (PIPs).

Job DescriptionExperienced Hotel General Manager needed for a 71 room property in Jasper, Alabama. As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. The General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. A Day in the Life: You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance. You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor. You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture. You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. You will inspect and oversee that safety and security standards are being maintained. You will support guest experience and satisfaction in all operations. You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved. You will act as the face of the property by being actively involved in the local community. Requirements: 2 years' minimum experience in hotel/hospitality management Experience with major hotel brands such as IHG, Marriott, or Hilton The skills to lead a team to consistently deliver exceptional guest service A proven track record of meeting budgets, understanding profit &loss statements, and cost controls Benefits Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Exclusive Hotel Discounts Competitive Compensation 401K Savings Plan Powered by JazzHR SYTFl3MEjq

Job Description General Manager Renaissance Montgomery Hotel & Spa at the Convention Center; Montgomery, AL This is an exciting opportunity to join the executive team at the award-winning Renaissance Montgomery Hotel & Spa at the Convention Center located in downtown Montgomery, AL. Montgomery is the capitol city of Alabama and home to significant government, military, manufacturing, insurance, and financial services industry. Located along the Alabama River in central Alabama, the Montgomery region is a highly-desirable place to live, work, and play. The region boasts a very affordable cost of living, temperate climate, and easy access to coastal, mountain, and urban destinations within just a few hours drive. The property includes 342 luxury rooms, a 9,000sqft European spa, full-service restaurant outlets, a rooftop pool, and fitness center. The General Manager and executive team of the Renaissance Montgomery Hotel & Spa also manage the Montgomery Performing Arts Center and the Montgomery Convention Center. The Convention Center includes 140,000sqft of meeting space and attached parking deck. The Montgomery Performing Arts Center (MPAC) is a state-of-the-art 1800 seat venue that attracts a variety of concerts, Broadway touring shows, and other local, regional, and national entertainment. The property is managed by PCH Hotels & Resorts with corporate headquarters in Mobile, AL. PCH is routinely recognized as one of the top Marriott management company partners in the full-service/resort business segment. PCH Hotels & Resorts is an award-winning management company, most recently recognized for the third year in a row among the Best Companies to Work for in Alabama - and the ONLY hospitality company to be included in this prestigious list. Our Culture: Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers. PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do! You belong here. Join the PCH Hotels & Resorts family, where we care for people first. The General Manager's primary goals are to serve as the primary strategic business leader of the hotel by overseeing all aspects of the hotel's operation, including guest and associate satisfaction, managing human resources, driving financial performance, generating sales and revenue, and delivering a return on investment to both PCH and ownership. This role is responsible for leading the hotel's leadership team and developing and implementing hotel-wide strategies and brand service strategies and initiatives. A crucial part of this role is building strong relationships and serving as the principal interface with ownership by engaging in proactive communication, setting and managing expectations, and delivering solid business results. Qualifications for this Role Include: Proven General Manager or Senior Hotel Leader Experience Demonstrated success leading a full-service, upscale or luxury hotel with significant operational complexity (e.g., convention, resort, or multi-outlet properties), including accountability for guest satisfaction, associate engagement, and financial performance. Strong Commercial & Financial Acumen Experience managing large operating budgets, interpreting financial statements, driving profitability, and partnering with ownership to deliver consistent ROI through disciplined revenue, expense, and cash-flow management. Convention, Group, or Multi-Use Facility Expertise Background overseeing group-driven or convention-focused operations, including close collaboration with sales, revenue management, event services, and external stakeholders; experience with attached or adjacent venues (convention centers, performance venues, or civic assets) is highly desirable. Executive-Level People & Culture Leadership A track record of building, developing, and retaining high-performing leadership teams, fostering accountability, succession planning, and a culture aligned with brand standards and people-first values. Brand-Driven, Owner-Facing Leadership Experience operating within a major branded environment (preferably Marriott) and serving as the primary interface with ownership, balancing brand compliance, management company priorities, and owner expectations. Summary of the Duties and Responsibilities of the General Manager include the following: Set and lead the overall business strategy for the property, aligning with Marriott and PCH priorities to deliver exceptional guest experiences and strong financial performance. Drive results through data-informed leadership, analyzing performance trends, anticipating challenges, and making decisive, well-resourced business decisions. Build, inspire, and lead a high-performing Executive Committee, fostering collaboration, accountability, innovation, and calculated risk-taking. Champion brand standards, safety, and operational excellence, ensuring a well-maintained, secure, and guest-ready environment at all times. Serve as the visible face of the hotel, actively engaging with guests, customers, and associates to gather feedback and resolve issues. Lead a culture of service excellence, translating guest insights and satisfaction data into meaningful operational improvements. Attract, develop, and retain top leadership talent, building a strong succession pipeline and investing in leader development. Partner closely with Sales and Revenue leaders, aligning strategy, leveraging Marriott and PCH demand engines, and capitalizing on market opportunities. Maintain strong market and competitive awareness, introducing innovative ideas that strengthen positioning and long-term relevance. Deliver disciplined financial stewardship, managing performance to budget, understanding cash flow, and driving sustainable profitability. Build trusted, long-term owner partnerships, balancing owner ROI expectations with brand and management company priorities. Represent the property within the community, strengthening local partnerships and identifying growth opportunities. Our Benefits Include: Commensurate Executive Base Salary + Executive Incentive Eligibility Comprehensive Health Insurance - Medical, Dental, Vision, as well as both FSA and HSA options 401K with Company Match Paid Time Off to include Vacation, Personal, Sick, & Holidays Executive-level benefits, including discounted Hotel, Spa, Golf, Retail, and Food & Beverage Tuition Reimbursement Program, PCH University & Professional Development Series, and more!