Hotel director jobs in Indiana - 21 jobs

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

The beautiful Embassy Suites South Bend is looking to hire an inspiring leader as their new Director of Rooms! With a prime location directly across the street from the University of Notre Dame, this property proudly boasts 164 rooms, 10,000 square feet of meeting space, indoor and outdoor dining at Traditions Restaurant and Bar, and a rooftop bar overlooking the beautiful grounds of one of the most prestigious universities in the nation - The University of Notre Dame. The ideal candidate will be an excellent leader with a true passion for leading others and a keen eye for detail. Front Office leadership is required, Housekeeping leadership experience preferred. OnQ experience is highly desired! This is an amazing opportunity to join one of Fortune's Best Company to Work For in the US! What will I be doing? This Director of Rooms reports into the Hotel General Manager and will be responsible for the direction and oversight of key guest contact departments by giving guidance, leadership and instruction to managers and team members. He/she manages and leads all guest services, bell/door services , and housekeeping functions, in order to maintain the highest level of courteous, professional, and efficient service to all guests. Specifically, you would be responsible for performing the following tasks to the highest standards: * Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads and managers. Hires, supervises, counsels, disciplines, and evaluates all guest services * Monitors all rooms related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience. * Communicates with guests and team members both verbally and in writing to answer questions and resolve issues. * Manages executive office projects by directing staff and monitoring progress as required. * Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved. * Ensure guest reservation policies, standards, and procedures are met. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved. #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs #LI-JB1

Our beautiful Fairfield Inn and Suites is looking for a talented leader in Columbus, IN. Must be customer service friendly, must be able to train, lead and engage with the staff! Fully staffed! Marriott brand experience preferred. This hotel features 96 guest rooms, a full bar, and over 3,000 square feet of meeting space. Quarterly Performance based Bonus Plan Paid Time Off 401k Medical / Dental / Vision / Critical Illness / Accident Insurances available Hotel Stay Discounts Relocation Assistance Available Job Description The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: • Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. • Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. • Tour the operating departments daily, making adjustments as needed via department heads. • Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to Everwood company standards, and the review of previous and future sales and operations efforts. • Meet all financial review dates and corporate directed programs in a timely fashion. • Ensure that all department heads maintain budgeted productivity levels and company standard checkbook accounting procedures. • Develop managers for future advancement through competency training and corporate sponsored training programs. • Maintain direct contact with and monitor the development of management trainees. • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards. • Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. • Ensure complete processing of invoices daily by using the A/P process. • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. • Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. • Prepare and conduct all management interviews and follow hiring procedures according to company SOPs. • Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. • Motivate, coach, counsel and discipline all management personnel according to company SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. • Ensure that all employees receive fair and equitable treatment according to company SOP's. • Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. • Be in the public areas during peak times, greeting guests and offering assistance as needed. • Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. • Complete required corporate training modules and become certified to train those as required. • Ensure that all scheduled meetings take place on the property. Basic Qualifications • At least 3 years progressive experience in a hotel or a related field; Prefer a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Preferred Qualifications • Brand experience preferred. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Maintain regular attendance in compliance with company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Be able to lift up to 20 pounds. • Must have valid driver's license for the applicable state. View all jobs at this company

Job Description Job Title: Hotel General Manager Salary: $70k-$80k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences.

***This position is at Homewood Suites by Hilton on SR 933*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence. Key Responsibilities: Operational Leadership & Management: Oversee all hotel operations, ensuring smooth day-to-day operations across all departments. Implement and enforce hotel policies and procedures to ensure the highest quality standards are met. Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance. Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests. Guest Experience & Satisfaction: Lead the effort to provide exceptional guest service and create memorable guest experiences. Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction. Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement. Implement initiatives to enhance guest loyalty and promote repeat business. Staff Leadership & Development: Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel's goals. Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service. Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance. Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel. Financial Management & Budgeting: Develop and manage the hotel's annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals. Monitor operational expenses and identify opportunities for cost savings without compromising guest experience. Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary. Optimize room revenue through pricing strategies, occupancy management, and special offers. Sales & Marketing: Oversee the marketing and sales strategies to drive hotel bookings, group business, and events. Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue. Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel. Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities. Compliance & Health & Safety: Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws. Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards. Oversee the hotel's security systems, ensuring the safety of guests, employees, and the property. Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols. Property Maintenance & Management: Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules. Work with the maintenance team to address any property issues and prevent operational disruptions. Oversee the cleanliness and functionality of the hotel's physical spaces, including guest rooms, public areas, and back-of-house facilities. Reporting & Communication: Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership. Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities. Maintain clear and open communication channels between hotel departments to ensure cohesive operations. Qualifications: Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role. Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales. Proven track record of meeting or exceeding financial targets and managing budgets. Skills & Knowledge: Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team. Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners. Strong financial acumen, including experience with budgeting, forecasting, and financial reporting. Deep understanding of hotel operations and service standards, with the ability to drive operational excellence. Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies. Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth. Personal Characteristics: Strong problem-solving and decision-making abilities, with a proactive approach to challenges. Results-oriented, with a focus on achieving operational and financial goals. Customer-focused with a passion for providing exceptional guest service. Ability to work under pressure and manage multiple tasks effectively. Positive, professional, and charismatic with a strong presence as the face of the hotel. Physical Demands: Ability to stand, walk, and move around the hotel for extended periods of time. Ability to lift and carry up to 50 pounds when needed. Flexibility to work weekends, holidays, and evening hours as required. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Essential Job Functions: Manage day-to-day hotel and hotel related operations and personnel. Develop and maintain cost center budgets; control labor costs, allocate funds, and authorize expenditures. Maintain records of expenses, inventories and control of supplies. Address and resolve guest inquiries, comments, suggestions and concerns. Responsible for monitoring and ensuring employee productivity and performance. Responsible for employees being properly trained. Manage contracted services and vendors. Create and update “Standard Operating Procedures.” Maintain and enforce compliance of OSHA and company safety standards. Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: Manage and supervise assigned hotel related operations and functions. Perform miscellaneous duties as assigned.

The Assistant General Manager supports the General Manager in overseeing daily hotel operations, leading staff, managing guest experience, and upholding The Amaya's brand standards. This role ensures smooth operations across the property, resolves guest concerns, mentors team members, and is the acting manager when the GM is off-property. Ideal candidates are polished, service-driven leaders who thrive in boutique hospitality environments. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Work Environment Calm, refined boutique hotel setting Mix of administrative office time and hands-on floor leadership Fast-paced with high guest interaction and daily variability Benefits Hotel, café, and retail discounts Leadership development opportunities Growth potential into a General Manager role Guest Experience & Service Ensure a warm, professional, and calm guest experience throughout the property Resolve guest concerns, escalations, and special requests Monitor guest reviews, survey scores, and online feedback; implement improvements Uphold The Amaya's design-forward, hospitality-first philosophy Operations Management Support daily operations across Front Desk, Housekeeping, Maintenance, and Market/F&B Conduct property walks to ensure cleanliness, readiness, and brand consistency Review and refine workflows, checklists, and operational procedures Oversee inventory, vendor relationships, and supply ordering Team Leadership & Culture Train, coach, and support team members across departments Assist in hiring, onboarding, and developing staff Provide feedback, conduct evaluations, and support corrective actions Foster a positive, collaborative, professional work environment Financial & Administrative Oversight Assist with payroll review, scheduling, and labor management Review night audit, daily reports, revenue performance, and billing accuracy Support cost control initiatives and operational budgeting Help with forecasting and business planning Safety, Compliance & Standards Enforce policies, security protocols, and emergency procedures Maintain compliance with all health, safety, and labor standards Support inspections and quality audits Required Excellent communication, leadership, and problem-solving skills Ability to stay calm, professional, and effective in stressful situations Strong customer service mindset with a polished, guest-focused demeanor Comfort with technology and learning new systems Flexible availability (weekends/holidays required) Preferred Experience in boutique or independent hotels Familiarity with MEWS PMS Experience helping open or reposition a hotel

Job DescriptionBenefits: Free uniforms Wellness resources Dental insurance Employee discounts Health insurance Paid time off Vision insurance We provide the best in hospitality - to our employees and our guests. We offer both part-time and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Benefits/Perks: Medical, Dental, Vision, Paid time off, 401(k) for full-time employees All employees get discounts on hotels outside of their hotel they work in Daily Pay: access to your already earned wages before payday *Hourly Employees Only* Job Summary Do you consider yourself skilled in carpentry, painting, plumbing, and electrical systems? We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge

This is a great opportunity if you are currently a FOH manager, assistant GM, or GM that's looking for their next step in their career. As Director of Front of House Operations you will be responsible for overseeing that the Wow Food Group restaurants Front of House is running smoothly, transitioning, and evolving in all necessary areas. This role is primarily evening and weekend hours to provide support for the front of house dinner shifts. We currently have 9 restaurants with an array of food styles for everyone, that you would be overseeing; with continued growth to our company. This position is responsible for daily communication across many teams including but not limited to; operations, human resources, and executive management. You will be working with the rest of the senior leadership on interviewing, hiring, training and managing the teams. Assisting in ensuring that all roles are adequately staffed and actively working through areas needing improvement or assistance. Working with Wow Food Group is working for a company you can have growth and confidence in whether it be in the restaurant or behind the scenes. We are a hardworking, close knit company with priority for success in all areas. We offer healthcare, dental, and vision benefits, corporate profit sharing, quarterly performance bonuses/profit bonuses, 401k programs, and PTO. We have multiple leadership opportunities available immediately and 4 new locations with more upcoming leadership roles. At Wow Food Group we pride ourselves on serving up delicious food and top-notch customer service to the Bloomington and Bedford communities. Our restaurants stand out from the crowd by emphasizing consistently high quality food and drinks while delivering a warm, welcoming environment to each and every guest. Compensation: $50,000.00 - $60,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Started in 2017 with two restaurants, Wow Food Group is a group known for its unique portfolio of restaurants, bars, catering service offerings, and more. With an ownership-based management team, the group owns and operates nine establishments with plans for more to come. The executive team is made up of restaurateurs who take pride and ownership in what they do in the Bloomington food service industry. The core value of what makes Wow Food Group stand out is our mentality that everyone is a regular. With the many dining and catering options to choose from, we consider it an honor that our guests choose to dine with us or select us to cater their next event. We are always striving for continuous improvement, and our team is the face of our brands, treating their establishments as if they were their own. Our individual restaurants and staff in the Wow Food Group pride themselves on the ownership they take in their locations and the hospitality we provide across every establishment. Wow Food Group is always looking to expand our core and seasonal teams at every location. We believe in the power of opportunity and offer ample room for growth. Join our team today and be a part of our endeavor to bring the best food, drinks, service, and fun to the community. Concepts: Che-Bello Chop Shop Feast Market and Cellar Garnish Catering Hanks Pizza Mac Metal Works Brewing Company Pub15 Southern Stone The Owlery The Rusty Gator Ugly Grouper

Benefits: Free uniforms Wellness resources Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer both part-time and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Benefits/Perks: Medical, Dental, Vision, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Daily Pay: access to your already earned wages before payday *Hourly Employees Only* Job SummaryDo you consider yourself skilled in carpentry, painting, plumbing, and electrical systems?We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Compensation: $15.30 - $17.00 per hour

Job Description Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Experience: Hotel Sales: 1 year (Required) Work Location: In person If offered, employment is contingent on cleared Background check.

$17.00 an hour or BOE. Maintain physical structures, grounds and equipment in a like new condition utilizing proper tools and trade practices. KEY JOB FUNCTIONS: Assist trade positions as needed. Initial responder to radio requests. Performs tasks requiring tools, i.e. lamp changes, hot/cold calls. Operates and works from a man lift. Travel to various locations of the property. Assists in performing minor repairs for HVAC, plumbing, electrical, carpentry, painting and preventive maintenance. Assists groundskeepers as required. Other duties assigned. EDUCATION and/or EXPERIENCE: High school diploma or equivalent preferred. Previous utility maintenance experience preferred. QUALIFICATIONS: Must have basic math skills and be able to perform mathematic calculations. Must possess good reasoning and problem-solving skills. Must have good communication skills both oral and written. Must have good interpersonal skills and be a team player. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business WORK ENVIRONMENT: Must be able to work independently. Must be able to sit and/or stand for long periods of time (minimum of four hours). Demonstrates a sense of urgency while performing tasks and meeting deadlines. Must be able to maneuver throughout all areas of the casino; from floor to floor either by stairways (minimum of 20 steps) or escalator. Must be able to lift, carry and/or push a minimum of 40 lbs. Must be able to stoop, kneel, bend, twist, turn, push, pull, grasp objects and the manual dexterity to operate a computer and other necessary office equipment. Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights. Must be able to work varied shifts, weekends and holidays as needed. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The beautiful Embassy Suites South Bend is looking to hire an inspiring leader as their new Director of Rooms! With a prime location directly across the street from the University of Notre Dame, this property proudly boasts 164 rooms, 10,000 square feet of meeting space, indoor and outdoor dining at Traditions Restaurant and Bar, and a rooftop bar overlooking the beautiful grounds of one of the most prestigious universities in the nation - The University of Notre Dame. The ideal candidate will be an excellent leader with a true passion for leading others and a keen eye for detail. Front Office leadership is required, Housekeeping leadership experience preferred. OnQ experience is highly desired! This is an amazing opportunity to join one of Fortune's Best Company to Work For in the US! What will I be doing? This Director of Rooms reports into the Hotel General Manager and will be responsible for the direction and oversight of key guest contact departments by giving guidance, leadership and instruction to managers and team members. He/she manages and leads all guest services, bell/door services , and housekeeping functions, in order to maintain the highest level of courteous, professional, and efficient service to all guests. Specifically, you would be responsible for performing the following tasks to the highest standards: Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads and managers. Hires, supervises, counsels, disciplines, and evaluates all guest services Monitors all rooms related systems that directly impact the guest, to ensure proper procedures are in place and followed which allow for an outstanding guest experience. Communicates with guests and team members both verbally and in writing to answer questions and resolve issues. Manages executive office projects by directing staff and monitoring progress as required. Interacts positively with customers and take action to resolve problems to the satisfaction of parties involved. Ensure guest reservation policies, standards, and procedures are met. Ensure housekeeping procedures are efficiently followed and any issues immediately resolved. #LI-JG1 What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The future of hospitality is bright at Hilton\: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces. We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Access to your pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs #LI-JB1 EOE/AA/Disabled/Veterans

Job Description Job Title: Hotel General Manager Salary: $75k-$81k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences.

Job Description The Assistant General Manager supports the General Manager in overseeing daily hotel operations, leading staff, managing guest experience, and upholding The Amaya's brand standards. This role ensures smooth operations across the property, resolves guest concerns, mentors team members, and is the acting manager when the GM is off-property. Ideal candidates are polished, service-driven leaders who thrive in boutique hospitality environments. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Work Environment Calm, refined boutique hotel setting Mix of administrative office time and hands-on floor leadership Fast-paced with high guest interaction and daily variability Benefits Hotel, café, and retail discounts Leadership development opportunities Growth potential into a General Manager role Compensation: $48,000 - $62,000 yearly Responsibilities: Guest Experience & Service Ensure a warm, professional, and calm guest experience throughout the property Resolve guest concerns, escalations, and special requests Monitor guest reviews, survey scores, and online feedback; implement improvements Uphold The Amaya's design-forward, hospitality-first philosophy Operations Management Support daily operations across Front Desk, Housekeeping, Maintenance, and Market/F&B Conduct property walks to ensure cleanliness, readiness, and brand consistency Review and refine workflows, checklists, and operational procedures Oversee inventory, vendor relationships, and supply ordering Team Leadership & Culture Train, coach, and support team members across departments Assist in hiring, onboarding, and developing staff Provide feedback, conduct evaluations, and support corrective actions Foster a positive, collaborative, professional work environment Financial & Administrative Oversight Assist with payroll review, scheduling, and labor management Review night audit, daily reports, revenue performance, and billing accuracy Support cost control initiatives and operational budgeting Help with forecasting and business planning Safety, Compliance & Standards Enforce policies, security protocols, and emergency procedures Maintain compliance with all health, safety, and labor standards Support inspections and quality audits Qualifications: You must have previous experience in a manager role overseeing a team, preferably in a hospitality role You must have 3 or more years of experience working in the hospitality field A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field Required Excellent communication, leadership, and problem-solving skills Ability to stay calm, professional, and effective in stressful situations Strong customer service mindset with a polished, guest-focused demeanor Comfort with technology and learning new systems Flexible availability (weekends/holidays required) Preferred Experience in boutique or independent hotels Familiarity with MEWS PMS Experience helping open or reposition a hotel About Company The Amaya is a design-driven boutique hotel in Fort Wayne, created as a modern sanctuary for travelers and locals alike. Inspired by the world's most celebrated luxury retreats, The Amaya blends intentional architecture, serene interiors, and warm hospitality to offer guests a refined yet deeply personal experience. From our thoughtfully curated Nourish Market to the tranquil Mizu Pool (opening Spring 2026), every space is crafted to help guests slow down, reconnect, and feel at home. As a team, we are passionate about delivering genuine, intuitive service that anticipates needs before they're expressed. Our team is dedicated to thoughtful service, operational excellence, and creating memorable moments for every guest. We're building a culture that values collaboration, continuous improvement, and pride in the spaces we create. If you're energized by design-forward environments and meaningful guest interactions, join us.

***This position is at Holiday Inn Mishawaka Conference Center*** Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Banquet & Events Manager JOB SUMMARY: Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high-level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. Qualifications: · High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area · 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required Salary Range: Based on experience ($55,000 - $65,000) base salary. Associate is eligible for incentive and gratuity Responsibilities: · Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events · This position primarily handles events of average complexity · Ensures their property events have a seamless turnover from sales to service back to sales · Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events · Managing Event Logistics and Operations · Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy · Greets customer during the event phase and hands-off to the Event Operations team for the execution of details · Adheres to all standards, policies, and procedures · Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill · Manages group room blocks and meeting space for average to large-sized assigned groups · Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions · Uses his/her judgment to integrate current trends in event management and event design · Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event) · Participates in customer site inspections and assists with the sales process as necessary · Performs other duties as assigned to meet business needs · Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience · Ensuring and Providing Exceptional Customer Service · Delivers excellent customer service throughout the customer experience and encourages the same from other employees · Empowers employees to provide excellent customer service · Sets a positive example for guest relations · Coordinates and communicates event details both verbally and in writing to the customer and property operations · Makes presence known to customer at all times during this process · Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales · Follows up with customer post-event Physical Demands: Ability to lift and carry heavy objects, including cleaning supplies and linens (up to 50 pounds). Ability to stand, walk, and bend for extended periods. Flexibility to work shifts, including weekends, holidays, and evening hours as needed. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $45,000.00 per year Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday Weekends as needed Experience: Hotel Sales: 1 year (Required) Work Location: In person If offered, employment is contingent on cleared Background check.

Job Description Job Title: Hotel General Manager Salary: $75k-$80k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences.