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Hotel director jobs in Irondequoit, NY

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  • Hotel General Manager - Hampton Inn & Suites Buffalo Airport

    Manga Hotel Group

    Hotel director job in Cheektowaga, NY

    Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6000 rooms across Canada and in the United States, 18 food and beverage outlets and 7 residential properties with a number of new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.
    $63k-98k yearly est. 1d ago
  • Hotel General Manager

    Manpower 4.7company rating

    Hotel director job in Lake Placid, NY

    General Manager - Lifestyle Resort Property (Lake Placid, NY) Full-Time | On-Site Come work and play in the heart of the Adirondacks! We're seeking an inspiring, hands-on General Manager to lead operations at a modern, design-forward lakeside resort in Lake Placid-one of the region's most exciting new destinations. This is a rare opportunity to shape a high-performing team, drive profitability, and deliver exceptional guest experiences in a setting that blends contemporary style with stunning natural surroundings. If you're a people-focused leader who thrives in a fast-paced environment and takes pride in creating memorable guest moments, we want to connect with you. Why This Role Stands Out Lifestyle meets leadership: Enjoy year-round recreation, culture, and community in one of New York's most scenic resort towns. Be part of something growing: Join a recently developed, highly regarded property backed by strong ownership that values creativity, innovation, and autonomy. Full operational influence: Lead all aspects of hotel operations, from front desk to F&B, and influence future growth initiatives. Empowered management: Play a key role in strategic decision-making, sales direction, community engagement, and brand reputation. Key Responsibilities Operations & Leadership Oversee all departments, ensuring alignment with brand standards, ownership goals, and financial targets. Drive guest satisfaction, team engagement, and operational excellence through proactive leadership. Implement innovative practices that enhance efficiency and elevate the guest experience. Guest Experience Model a polished, welcoming, service-driven presence throughout the property. Engage with guests to gather insights and address opportunities for improvement. Foster a culture where every team member takes ownership of guest satisfaction. Team Development Recruit, train, and mentor a high-performing, service-oriented team. Build succession plans and development paths for department leaders. Promote a collaborative, positive, and achievement-driven culture. Sales, Marketing & Community Relations Partner with the sales team to drive revenue through strategic initiatives, partnerships, and creative promotions. Serve as the property's community ambassador, engaging with local organizations and tourism partners. Analyze market trends to position the resort as a top choice for leisure and group business. Financial Performance Develop and manage budgets, forecasts, and performance metrics. Optimize profitability through effective cost control and strong revenue management practices. Collaborate with ownership to evaluate performance and implement improvement strategies. Qualifications Minimum 5 years of General Manager experience, ideally within a resort or full-service property. Proven success overseeing F&B operations, including restaurant and banquet services. Proven success overseeing Sales operations with proven results. Strong communication, leadership, and team-building abilities. Demonstrated business acumen with the ability to balance guest satisfaction, staff engagement, and financial performance. Experience with hotel openings or repositioning is a plus. Must be willing to live in or relocate to Lake Placid, NY.
    $60k-86k yearly est. 2d ago
  • Director of Hotel Operations

    Weekender Hotels

    Hotel director job in Saratoga Springs, NY

    What you'll be responsible for: The Director of Hotel Operations oversees day-to-day performance and long-term operational success for a portfolio of boutique hotels across the Northeast region. This leadership role provides direct supervision to General Managers and Area General Managers, ensuring operational consistency, financial performance, and an exceptional guest experience across all properties. Reporting to the Corporate Director of Operations, this position is based at the corporate office in Saratoga Springs, NY, and plays a key role in hotel openings, transitions, and property performance oversight. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Leadership & Oversight Lead, mentor, and develop General Managers and Area General Managers across the Northeast portfolio. Drive operational excellence, team performance, and adherence to company standards across all hotel departments. Leading weekly cadence of leadership meetings amongst the General Managers and Area General Managers to review KPI's, quality, standards, etc. Guide and coach GMs in achieving KPIs across guest satisfaction, staff performance, and property upkeep. Conduct regular site visits and performance reviews to monitor property standards, guest experience, and team culture (30% travel - additional travel may be required with task force assignments). General Manager Coverage/Task Force Coverage & Operational Leadership Serve as acting General Manager during vacancies, vacations, or other absences Manage day-to-day hotel operations with a focus on guest satisfaction, team leadership, and financial performance Ensure properties consistently meet brand standards and operational policies New Hotel Openings & Transitions Lead or support the launch of newly acquired or developed hotels, coordinating between corporate, property teams, and vendors Manage timelines, budgets, and project milestones to ensure smooth openings Oversee staff training, systems setup, and vendor onboarding during transitions Work in alignment with acquisitions team to ensure smooth transition from renovation to operations Project Management & Cross-Functional Liaison Act as the primary liaison between properties, corporate departments, and third-party vendors during projects and transitions Manage schedules, deliverables, and stakeholder expectations to keep projects on track Support special initiatives and ad hoc projects as assigned Quality Control & Continuous Improvement Conduct regular site visits and audits to assess operational standards, cleanliness, service quality, and safety compliance Identify areas for improvement and collaborate with property teams and corporate leadership to implement solutions Facilitate communication and best practice sharing across properties Success Measures Achieves portfolio-wide guest satisfaction scores (GSS) and Net Promoter Scores (NPS) that meet or exceed company targets. Improves property-level profitability and operating efficiency year over year through effective leadership and standardization. Ensures all properties consistently meet internal audit, brand, and safety compliance standards. Successfully leads hotel openings, transitions, or task force assignments within established timelines and budgets. Qualifications 5+ years of hospitality management experience, including General Manager or Assistant General Manager roles preferred Financial acumen with experience managing budgets, P&L, and driving revenue performance Demonstrated success in multi-property operations, hotel openings, or transitional leadership Strong project management skills with the ability to coordinate multiple moving parts Excellent interpersonal, leadership, and communication skills Flexibility with ability to travel with little to no notice Detail-oriented with a passion for operational excellence and team development Proficiency with property management systems (PMS) and common hotel operations software Must possess and maintain a valid driver's license with a clean driving record and be able to successfully pass a Motor Vehicle Record (MVR) check, as operating company vehicles is a requirement of this position. Benefits Weekender provides excellent benefits to our salaried employees. Comprehensive Health insurance: 60% employer paid for employee only plans* Comprehensive Dental & Vision insurance: 100% employer paid for employee only plans* Life insurance policy: $25k fully paid policy by Weekender Gym membership reimbursement with health plan (up to $300/ benefit year) Aflac supplemental benefits Employee Assistance Program Competitive 401k Matching Plan with employer match up to 4% of total salary - (eligible after 1000 hours worked) Discounted employee hotel stays at Weekender properties 3 weeks (15 business days) PTO (vacation/sick) paid vacation per year Partnership with eCornell for continuous learning in our industry Low cost Hertz rental cars Employee referral program * Subject to change annually based on health, dental and vision plan chosen for the year
    $73k-119k yearly est. 42d ago
  • F&B Manager at Warren Street Hotel

    Firmdale Hotels Plc

    Hotel director job in New York, NY

    We are looking for a talented F&B Manager to join the team at Warren Street Hotel, recently awarded 2 Michelin Keys. The ideal candidate will have a minimum of 3 years of F&B management experience in luxury hotels in New York City, in addition to the skills listed below. Being an exceptional team player, this candidate would also possess excellent interpersonal skills, great attention to detail, and be driven by delivering exceptional standards. MAIN DUTIES: As a Head of Department, fully responsible for the smooth and efficient running of all Food & Beverage outlets, including Restaurant & Bar, Events, and Room Service, reporting to the General Manager To liaise with the Head Chef and General Manager in menu design and development To prepare an annual budget for the Food & Beverage department To prepare an annual revenue forecast for all F&B outlets To prepare and maintain budgeted departmental targets and control costs To prepare the weekly payroll for the Food & Beverage department To prepare monthly F&B reports To oversee the monthly stock take and act on any discrepancies To conform to all legislative requirements To recruit & retain high-caliber employees for the department and reduce labor turnover wherever possible To ensure that all F&B outlets are appropriately staffed at all times To ensure that there is a departmental incentive scheme in place at all times To ensure that effective departmental communication takes place To conduct a monthly departmental meeting for the Food & Beverage team and ensure minutes are recorded Monitor, identify, and organize the delivery of training solutions in line with identified training needs To monitor and update training manuals and starter kits and ensure they are fully utilized To ensure that all members of the Food & Beverage team have excellent product and menu knowledge To work with our PR team to ensure the Restaurant, Bar, and Events are always in the spotlight To be part of the Manager on Duty team, assisting with hotel operations when required To be part of the Fire and Life Safety team and assist when required REQUIREMENTS: Excellent knowledge of Micros & Delphi Strong leadership and motivational skills in order to develop and inspire the team Excellent personal presentation EMPLOYEE BENEFITS: Paid vacation, sick, and personal days Health, dental, vision, and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In-house uniform dry cleaning services Employee meals while on duty Departmental and company-wide incentive programs
    $63k-100k yearly est. Auto-Apply 6d ago
  • F&B Manager at Warren Street Hotel

    Crosby Hotel LLC

    Hotel director job in New York, NY

    We are looking for a talented F&B Manager to join the team at Warren Street Hotel, recently awarded 2 Michelin Keys. The ideal candidate will have a minimum of 3 years of F&B management experience in luxury hotels in New York City, in addition to the skills listed below. Being an exceptional team player, this candidate would also possess excellent interpersonal skills, great attention to detail, and be driven by delivering exceptional standards. MAIN DUTIES: As a Head of Department, fully responsible for the smooth and efficient running of all Food & Beverage outlets, including Restaurant & Bar, Events, and Room Service, reporting to the General Manager To liaise with the Head Chef and General Manager in menu design and development To prepare an annual budget for the Food & Beverage department To prepare an annual revenue forecast for all F&B outlets To prepare and maintain budgeted departmental targets and control costs To prepare the weekly payroll for the Food & Beverage department To prepare monthly F&B reports To oversee the monthly stock take and act on any discrepancies To conform to all legislative requirements To recruit & retain high-caliber employees for the department and reduce labor turnover wherever possible To ensure that all F&B outlets are appropriately staffed at all times To ensure that there is a departmental incentive scheme in place at all times To ensure that effective departmental communication takes place To conduct a monthly departmental meeting for the Food & Beverage team and ensure minutes are recorded Monitor, identify, and organize the delivery of training solutions in line with identified training needs To monitor and update training manuals and starter kits and ensure they are fully utilized To ensure that all members of the Food & Beverage team have excellent product and menu knowledge To work with our PR team to ensure the Restaurant, Bar, and Events are always in the spotlight To be part of the Manager on Duty team, assisting with hotel operations when required To be part of the Fire and Life Safety team and assist when required REQUIREMENTS: Excellent knowledge of Micros & Delphi Strong leadership and motivational skills in order to develop and inspire the team Excellent personal presentation EMPLOYEE BENEFITS: Paid vacation, sick, and personal days Health, dental, vision, and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In-house uniform dry cleaning services Employee meals while on duty Departmental and company-wide incentive programs
    $63k-100k yearly est. Auto-Apply 6d ago
  • Hotel Manager

    Erenet

    Hotel director job in New York, NY

    The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.
    $63k-100k yearly est. 60d+ ago
  • Hotel Manager

    Hospitality Jobs Hotspot

    Hotel director job in New York, NY

    The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.
    $63k-100k yearly est. 60d+ ago
  • F&B Manager at Warren Street Hotel

    Warren Street Hotel

    Hotel director job in New York, NY

    Job Description We are looking for a talented F&B Manager to join the team at Warren Street Hotel, recently awarded 2 Michelin Keys. The ideal candidate will have a minimum of 3 years of F&B management experience in luxury hotels in New York City, in addition to the skills listed below. Being an exceptional team player, this candidate would also possess excellent interpersonal skills, great attention to detail, and be driven by delivering exceptional standards. MAIN DUTIES: As a Head of Department, fully responsible for the smooth and efficient running of all Food & Beverage outlets, including Restaurant & Bar, Events, and Room Service, reporting to the General Manager To liaise with the Head Chef and General Manager in menu design and development To prepare an annual budget for the Food & Beverage department To prepare an annual revenue forecast for all F&B outlets To prepare and maintain budgeted departmental targets and control costs To prepare the weekly payroll for the Food & Beverage department To prepare monthly F&B reports To oversee the monthly stock take and act on any discrepancies To conform to all legislative requirements To recruit & retain high-caliber employees for the department and reduce labor turnover wherever possible To ensure that all F&B outlets are appropriately staffed at all times To ensure that there is a departmental incentive scheme in place at all times To ensure that effective departmental communication takes place To conduct a monthly departmental meeting for the Food & Beverage team and ensure minutes are recorded Monitor, identify, and organize the delivery of training solutions in line with identified training needs To monitor and update training manuals and starter kits and ensure they are fully utilized To ensure that all members of the Food & Beverage team have excellent product and menu knowledge To work with our PR team to ensure the Restaurant, Bar, and Events are always in the spotlight To be part of the Manager on Duty team, assisting with hotel operations when required To be part of the Fire and Life Safety team and assist when required REQUIREMENTS: Excellent knowledge of Micros & Delphi Strong leadership and motivational skills in order to develop and inspire the team Excellent personal presentation EMPLOYEE BENEFITS: Paid vacation, sick, and personal days Health, dental, vision, and life insurance plans Commuter benefits Holiday staff parties and staff appreciation events In-house uniform dry cleaning services Employee meals while on duty Departmental and company-wide incentive programs
    $63k-100k yearly est. 7d ago
  • Hotel Houseperson - Residence Inn / Courtyard by Marriott Islip

    Briad Hotels | The Briad Group

    Hotel director job in Central Islip, NY

    Job DescriptionHouseperson Residence Inn / Courtyard by Marriott Central Islip, NY You are a team player by heart. Upon arrival, you walk the property and attend to what needs to be taken care of. You have a keen sense to detail and quality, and make sure everything is in its correct location. You help housekeeping with heavy lifting and attend to associate and guest needs. You are a hero by nature and find things left behind As Houseperson, you will Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order Coordinate and help housekeeping with heavy lifting and priority requests Use your watchfulness to report missing or found articles and any sign of damage or needed repair Empty room attendant carts of soiled linen and trash; flip mattresses and move furniture Provide professional and courteous service, and be graciously attentive to guests, answering questions and getting additional help when needed Clean and maintain all public areas, guest rooms, storage areas, and administrative areas Run supplies and service items to guest rooms as requested Drive van to transport guest Polish metalwork and furniture Perform other duties as assigned Earnings Range: $16.50-$17.50 an hour *Actual rate offered will be based upon job title, experience, location, and position Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment ...And Our AMAZING Briad Hotels Culture!! Keys to Success Must be 18 years of age or older Valid driver's license, with clean record (Required for Drivers only) Must be able to communicate in English Six months experience in Housekeeping Maintain a professional appearance and manner at all times Communicates well with guests Must be willing to "pitch-in" and help co- workers with their job duties and be a team player Self-Motivated Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time Lifting may include equipment or furniture weighing up to 100 lbs Ability to comprehend and follow instructions from supervisor About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
    $16.5-17.5 hourly 7d ago
  • Hotel Operations Manager

    Resorts World NYC 3.7company rating

    Hotel director job in Monticello, NY

    The Manager Front Office is responsible for the front office operations and includes guest service agents, retail, business center, bell and door staff, and Concierge. The front office manager is also the manager on duty for the hotel operations. Essential Functions: Upholds and complies with Company's Standards at all times. Establishes and maintains standards of a 5-star service. Manages the hotel operations, employees and employee's/guest relationship. Responds to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Conducts accurate Payroll and scheduling towards business needs. Manages and witnesses closing paperwork and money drops. Manages day-to-day Front office operations. Coordinates Front Desk activities with Guest Relations and other departments for all VIPs. Performs daily guest room inspections. Maintains proper credit and cash bank procedures. Check cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Controls hotel inventories to achieve maximum sell out at maximum rate. Attends pre-convention meetings and works closely with meeting planners to coordinate group activity. Manages effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments. Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis. Manages payroll and all other activities Performs other tasks as assigned. Essential Requirements: Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Able to complete all assigned task despite frequent stressful, emergency, critical or unusual interruptions. Strong supervisory and communication skills Strong Organizational skills and demonstrated problem solving skills Working knowledge of Microsoft Office Knowledge/Work Experience: BA/BS in Business Administration, Marketing, Hotel and Restaurant Management or a related field Five (5) years Front Office or Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property Previous experience in a five-star facility preferred Previous experience in a resort casino environment preferred Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission
    $50k-95k yearly est. 25d ago
  • Hotel General Manager

    Princess Cruises 4.7company rating

    Hotel director job in New York, NY

    Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Reporting To Captain Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.
    $81k-121k yearly est. 60d+ ago
  • Hotel Staff

    Freehand 3.5company rating

    Hotel director job in New York, NY

    WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND NEW YORK Located in Manhattan's Flatiron District, Freehand New York is housed in the former George Washington Hotel-once home to many storied writers, musicians and creatives. Designed by Roman and Williams and featuring custom-commissioned artwork by Bard College students and alumni throughout, we're revitalizing the artistic community in a historic NY neighbourhood. Conveniently situated in the Flatiron District, Freehand New York has a vibrancy that starts with the guests in the rooms and public spaces and is complemented by the locals frequenting the George Washington Bar and Broken Shaker rooftop Bar, enjoying the regular events and activations. It's this energy that sets Freehand apart in the city, and it empowers the team working at the property just as much as it does the guests passing through.
    $58k-87k yearly est. 60d+ ago
  • General Manager- Branded hotel- Hudson Valley

    River Link Hotels

    Hotel director job in Hudson, NY

    Job DescriptionGeneral Manager - Hudson Valley Location: Hudson Valley-branded hotel Position Type: Full-Time, Immediate Opening We're looking for a dynamic and experienced General Manager to lead our team at a branded hotel in the Hudson Valley. If you're passionate about hospitality, Have experience as a manager in hotels, thrive on operational excellence, and love building high-performing teams, this is your opportunity to make a lasting impact at a well-established branded property What You'll Do As General Manager, you'll be the driving force behind the hotel's success - overseeing daily operations, financial performance, guest satisfaction, and team development. You'll ensure the hotel runs smoothly, profitably, and in alignment with hotel brand standards. Key Responsibilities: Operational & Financial Leadership Achieve and exceed budgeted goals across all departments Monitor labor, expenses, and room rate strategies to maximize profitability Lead daily huddles and weekly staff meetings to align team goals Conduct regular audits and adjust procedures for optimal efficiency Participate in revenue management, safety, and corporate operations meetings Prepare and present monthly P&L reviews and quarterly ownership reports Asset & Quality Management Maintain brand standards and exceed quality inspection benchmarks Oversee capital improvements and R&M projects Conduct daily room inspections to ensure top-tier cleanliness and maintenance Guest Experience & Community Engagement Champion guest satisfaction and loyalty through proactive service and issue resolution Monitor guest feedback and implement improvement plans Represent the hotel at community events and build strong local partnerships Team Development & HR Oversight Recruit, train, and mentor team members across all departments Ensure proper onboarding, performance evaluations, and compliance with labor laws Foster a culture of growth, engagement, and internal promotion Manage payroll and maintain accurate associate records Professional Growth Attend at least one advanced management seminar annually Stay current with hospitality technology and training requirements ✅ What We're Looking For Experience: 2+ years as a Hotel General Manager (similar size/property preferred) 2+ additional years in management, including at least 1 year in hospitality Proven success in driving profitability and guest/employee satisfaction Education: Bachelor's degree in Hospitality or related field preferred (or equivalent experience) Skills: Strong leadership, communication, and multitasking abilities Financial acumen with experience in P&L and budget management Proficiency in Microsoft Office; Google Workspace and M3/PMS experience a plus Bilingual (Spanish/English) preferred Valid driver's license required What We Offer Competitive salary with quarterly bonus potential Paid holidays and vacation accrual 401(k) plan Medical contribution/reimbursement Cell phone incentive A collaborative, supportive team environment with growth opportunities Physical & Work Environment Standing/Walking: 60-70% of the time Sitting: 30-40% Occasional bending, lifting (up to 40 lbs), and driving Indoor/outdoor work in varying weather conditions If you're ready to lead a dedicated team and deliver exceptional guest experiences in a thriving branded property, we'd love to hear from you and review details.
    $64k-100k yearly est. 5d ago
  • Director of Front Office - TownePlace Suites

    Towneplace Suites By Marriott

    Hotel director job in New York, NY

    Job Description The Director of the Front Office's primary purpose is to ensure the front desk's smooth operation. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the General Manager. RESPONSIBILITIES: Oversee the Front Office team - Front Office Supervisor, Guest Service Agents, Night Auditor, Breakfast Attendants Ensure that Front Desk Agents perform their daily duties according to the required standards. Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork. Act as Manager on Duty during shifts. Provide support to the Front Desk at peak times by answering the telephone, taking messages, and assisting guests to check-in and checkout of the hotel. Provide training and development to all hourly and management team members; conduct counseling, evaluations, and progressive discipline, as well as deliver recognition and reward. Ensure an employee attitude of attentiveness and anticipation of guest needs. Ensure proper delivery of guest special requests. Oversee Cash and Bank handling procedures with all team members and ensure adherence to company standards. Reconcile night audit reports. Manage room inventory and the flow of arrivals and departures. Handle any guest complaints with tact and pose, ensuring that all issues are resolved to the guest's satisfaction. Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities. Find ways to surprise and delight guests. Work closely with Department Heads from Housekeeping, Engineering and F&B to provide superior and cohesive service. Work with the Sales team to ensure that all reservations are being entered into SMS, billing is properly routed. Oversee scheduling and payroll for the Front Office department. Responsible for knowing hotel emergency procedures. Assist in training employees to act accordingly in the event of an emergency or accident at the hotel. Assist in the maintenance of the key control program that is already in place to ensure the security needs of the property and guests are met. Perform additional tasks and projects given by the General Manager. Each associate will be required to follow the rules as found in the M&R Employee Handbook Job Requirements: Previous Marriott experience is required. Previous experience in a similar position in a hotel or a minimum of 3+ years of front office management experience Strong organizational and communication skills Must be able to work a flexible schedule, including evenings, holidays & weekends. Strong computer skills Excellent interpersonal skills Ability to effectively multi-task and work under pressure Able to effectively resolve conflicts Multiple languages are a plus.
    $77k-121k yearly est. 6d ago
  • HOTEL GENERAL MANAGER

    Indus Group 4.0company rating

    Hotel director job in Rochester, NY

    Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,500 - $65,000
    $60.5k-65k yearly 7d ago
  • Hotel General Manager

    Sourcepro Search

    Hotel director job in New York, NY

    SourcePro Search is conducting a search for a Hotel General Manager Candidate must have a proven track record of successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores. SUMMARY: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan. Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner. Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel. This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, payroll, accounting etc.) Interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas. Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize occupancy and to maximize average rate. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment. Develop a high morale and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Through leadership and example, establish a friendly, courteous, service-oriented staff that is exhibited by all hotel employees. Establish and implement guest service for all departments, periodically review, and identify problems and corrective actions.
    $65k-102k yearly est. 60d+ ago
  • Hotel General Manager

    Cambria Hotel Lake Placid

    Hotel director job in Lake Placid, NY

    Come work and play in the heart of the Adirondacks! We're looking for an inspiring and driven General Manager to lead operations at the Cambria Hotel Lake Placid - Lakeside Resort, one of the region's most exciting new destinations. This is an opportunity to shape a high-performing team, drive profitability, and deliver exceptional guest experiences in a setting that blends modern design with stunning natural surroundings. If you're a hands-on, people-focused leader who thrives in a fast-paced environment and takes pride in creating memorable guest moments, we want to meet you. Why This Role Stands Out Lifestyle meets leadership: Live and work in one of New York's most scenic resort towns with year-round recreation, culture, and community. Be part of something growing: Cambria Lake Placid is an award-winning, design-forward brand backed by strong ownership that values innovation and autonomy. Full operational influence: Lead all aspects of hotel operations, from front desk to F&B, and help shape future growth initiatives. Empowered management: You'll have direct input on strategic decisions, sales direction, community relations, and brand reputation. Key ResponsibilitiesOperations & Leadership Oversee all departments, ensuring alignment with brand standards, ownership objectives, and financial goals. Drive guest satisfaction, team engagement, and operational excellence through proactive leadership and accountability. Implement innovative practices that enhance efficiency and elevate the guest experience. Guest Experience Lead by example in creating a welcoming, polished, and memorable environment for every guest. Actively engage with guests to gather feedback and address opportunities for improvement. Foster a culture where every team member takes ownership of guest satisfaction. Team Development Recruit, train, and mentor a high-performing team built on trust, communication, and empowerment. Build succession and development plans for department leaders. Promote a positive and collaborative culture that recognizes achievement and initiative. Sales, Marketing & Community Relations Partner with the Director of Sales to drive revenue growth through strategic sales initiatives, partnerships, and creative promotions. Act as the face of the property in the Lake Placid community, engaging with local organizations and tourism partners. Analyze market trends to position the resort as the destination of choice for leisure and group business. Financial Performance Develop and manage budgets, forecasts, and key performance metrics. Optimize profitability through smart cost control and strong revenue management practices. Collaborate with ownership to evaluate performance and execute improvement strategies. Qualifications Minimum 5 years of General Manager experience, preferably at a resort or full-service property. Proven success in F&B operations, including restaurant and banquet management. Exceptional communication, leadership, and team-building skills. Strong business acumen with an ability to balance guest satisfaction, staff engagement, and profitability. Experience with hotel openings or repositioning is a plus. Must be willing to live in or relocate to Lake Placid, NY. Job Type: Full-time Salary: $110,000.00 - $130,000.00 per year
    $110k-130k yearly Auto-Apply 51d ago
  • Hotel Maintenance

    The Del Monte Lodge 4.2company rating

    Hotel director job in Rochester, NY

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Maintenance Engineer. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Maintenance Engineer, you will be responsible for the maintenance and working order of the building, its equipment and all physical assets. Your specific duties in this role will include: * Trouble shoot equipment, systems and facilities and make appropriate repairs. Tasks include but are not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair. * Perform preventative maintenance in guest rooms and on equipment including laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications. * Perform swimming pool and spa maintenance duties according to manufacturer specifications and local Health Department Regulations. * Assist with outdoor seasonal work including lawn mowing and snow removal. * Maintain the cleanliness of the engineering shop and any other areas that work may be performed. * Log readings from meters, gauges and other measuring units as required. * Communicate changes in room status with Front Desk and Housekeeping. * Maintain a working knowledge of the Fire Alarms/Life Safety Systems and handle emergencies involving the systems. * Assist other departments with moving furniture and unloading and storing supplies as needed. * Provide safe transportation to all guests using the hotel shuttle vehicle as needed. Job Requirements We are looking for a self-motivated Maintenance Engineer with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: * 3 to 6 months related experience in engineering and maintenance or related area * One year certificate from college or technical school; or equivalent combination of education and experience. * Ability to work as part of a team and complete tasks individually * Ability to prioritize tasks in a fast-paced work environment * Solid organizational, time-management and prioritization skills * Exceptional customer service skills Benefits As a Maintenance Engineer with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Compensation $15.50 - $16.25 per hour * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities
    $15.5-16.3 hourly 17d ago
  • Hotel Maintenance

    Delmonte Hotel Group 4.5company rating

    Hotel director job in Rochester, NY

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Maintenance Engineer. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Maintenance Engineer, you will be responsible for the maintenance and working order of the building, its equipment and all physical assets. Your specific duties in this role will include: • Trouble shoot equipment, systems and facilities and make appropriate repairs. Tasks include but are not limited to painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair. • Perform preventative maintenance in guest rooms and on equipment including laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances and plumbing. Maintenance is performed as required by the manufacturer and in accordance with warranty specifications. • Perform swimming pool and spa maintenance duties according to manufacturer specifications and local Health Department Regulations. • Assist with outdoor seasonal work including lawn mowing and snow removal. • Maintain the cleanliness of the engineering shop and any other areas that work may be performed. • Log readings from meters, gauges and other measuring units as required. • Communicate changes in room status with Front Desk and Housekeeping. • Maintain a working knowledge of the Fire Alarms/Life Safety Systems and handle emergencies involving the systems. • Assist other departments with moving furniture and unloading and storing supplies as needed. • Provide safe transportation to all guests using the hotel shuttle vehicle as needed. Job Requirements We are looking for a self-motivated Maintenance Engineer with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills. Specific qualifications for the role include: • 3 to 6 months related experience in engineering and maintenance or related area • One year certificate from college or technical school; or equivalent combination of education and experience. • Ability to work as part of a team and complete tasks individually • Ability to prioritize tasks in a fast-paced work environment • Solid organizational, time-management and prioritization skills • Exceptional customer service skills Benefits As a Maintenance Engineer with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Compensation $15.50 - $16.25 per hour • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
    $15.5-16.3 hourly 17d ago
  • Hotel Maintenance

    Red Roof Inn

    Hotel director job in Cortland, NY

    The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly
    $14-15 hourly 60d+ ago

Learn more about hotel director jobs

How much does a hotel director earn in Irondequoit, NY?

The average hotel director in Irondequoit, NY earns between $58,000 and $145,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.

Average hotel director salary in Irondequoit, NY

$92,000
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