Hotel director jobs in Jacksonville, FL - 132 jobs

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. Assist Hotel Manager as directed. Assists Restaurant Manager during all meal services. Performs duties of Hotel General Manager when Hotel General Manager is off ship. Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. Present and available during all meal services, either front or back of house including secondary dining outlet. Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. Assists & verifies stateroom inspections. Assists and verifies with Housekeeping Manager for the Turnaround Day process. Oversees bartender steward ensuring secondary bar operations run smoothly. Displays leadership and maintains professional presence. Visible and available to all guests and crew. Holds officers and crew accountable to American Cruise Lines' standards. Complies with American Cruise Lines' Operations Manual, service standards, and procedures. Assesses the performance of the management team and provides immediate corrective feedback. Anticipates the needs of guests and crew. Responds quickly to guest requests and ensures follow-through of service delivery. Identifies problems, resolves immediately, and requests home office support as needed. Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. Assists ship officers in achieving weekly sales goals. Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. Maintains sanitation and cleanliness standards of crew rooms. Monitors shipboard business transactions, accounting, timecards, and home office reporting. Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. Tracks all hotel maintenance items and ensures completion. Creates consistent and positive crew experiences to improve employee retention. Perform bartending duties as needed with other management personnel. Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. Business degree may be considered with management and hospitality experience. Military experience may be considered with management and hospitality experience. Strong organizational skills and excellent verbal and written communication skills (English). Proficiency in Microsoft Office Suite applications. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. US Coast Guard regulated pre-employment drug test. Transportation Worker Identification Credential (TWIC). Attributes for Success: Ability to motivate, train, and assess individual and team performance. Superior time management. Ability to manage and solve problems. Sense of urgency in all passenger, crew, and home office requests. Positive attitude and receptive to continuous performance feedback. Consistent, accountable, confident, assertive, and committed. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary Travel Accommodations. No living expenses aboard the ship (room and board are included). Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*

This is a full time position, Monday-Thursday 8:00 am-6:30 pm. The Front Office Director is a multi-functional, fast paced, customer-oriented supervisory position. This position is responsible for all routine supervisory tasks regarding the Front Office staff and directly supervises the Front Office Supervisor at each AH center, the Assistant Front Office Director, and the EHR Clerical Trainer. Ensures customer care staff compliance with AH's established policies and procedures. The Front Office Director is accountable and responsible for the safeguarding and custody of medical records in accordance with all Florida Statutes (F.S.) and the Florida Administrative Code (F.A.C.) Rules and Regulations. This position additionally requires the supervision of all Medical Records (front desk staff) to ensure the efficient and effective operation of the front desk. The incumbent will participate in the planning, coordinating, and evaluating activities involved with patient flow and medical records. The FDD is also a member of the EHR/EPM configuration team. This position reports to the Chief Operations Officer (COO) and works closely with the COO to develop and implement strategies to improve the quality of customer care (front desk) services and operational workflows. POSTION RESPONSIBILITIES Spend no less than 4 hours at each AH center at least twice monthly to assess staff competencies and evaluate front desk workflows. Demonstrate correct performance/procedure and act as a trainer as required. Work with Front Office Supervisors at all AH sites to improve their supervisory skills, including the establishment of performance improvement goals for their direct reports and the conducting of cross-training activities. Evaluate/interview/select candidates for vacant Front Office staff positions in conjunction with the COO for supervisory positions and the center's Front Office Supervisor for non-supervisory positions. Ensure appropriate customer service staffing, including coordinating coverage between centers, at all AH centers. Consult with other management personnel as needed regarding problems or issues that may arise. Work cooperatively with the Nursing Director and Provider Relations Officer to resolve workflow issues involving the clinical support and provider staffs. Responsible for addressing patient grievances regarding customer service/ front desk issues which cannot be resolved by the center's Front Office Supervisor. Complies with all F.S.'s and the F.A.C. in maintaining the safeguard and confidentiality of medical records. Receives subpoenas and complies with policies and procedures for immediate processing. Supervise the work of the office to ensure adherence to quality standards, proper procedures and service are followed. Maintains and updates as required the Information Management Policy and Procedure Manual in coordination with the Nursing Director. Maintains and updates appointment templates of providers' schedules. Acts as liaison between front desk, medical and administration staffs, demonstrating a cooperative attitude and assisting as needed. Actively supports the activities of the Quality Assessment and Improvement Committee. Prepares and submits reports as directed. Insures correctness, safety, security and proper handling of the funds on hand. Ensures correct, timely completion of daily and monthly account reconciliations. Strong interpersonal communication skills to support team efforts to the organization. Review the reports pertaining to activities such as chart audits and monitor work activities. EDUCATION Bachelor's Degree in a healthcare related field required. Minimum of 3-5 years of healthcare practice management experience required Language Skills - Fluent Spanish helpful, but not required.

This is a full time position, Monday-Thursday 8:00 am-6:30 pm. The Front Office Director is a multi-functional, fast paced, customer-oriented supervisory position. This position is responsible for all routine supervisory tasks regarding the Front Office staff and directly supervises the Front Office Supervisor at each AH center, the Assistant Front Office Director, and the EHR Clerical Trainer. Ensures customer care staff compliance with AH's established policies and procedures. The Front Office Director is accountable and responsible for the safeguarding and custody of medical records in accordance with all Florida Statutes (F.S.) and the Florida Administrative Code (F.A.C.) Rules and Regulations. This position additionally requires the supervision of all Medical Records (front desk staff) to ensure the efficient and effective operation of the front desk. The incumbent will participate in the planning, coordinating, and evaluating activities involved with patient flow and medical records. The FDD is also a member of the EHR/EPM configuration team. This position reports to the Chief Operations Officer (COO) and works closely with the COO to develop and implement strategies to improve the quality of customer care (front desk) services and operational workflows. POSTION RESPONSIBILITIES * Spend no less than 4 hours at each AH center at least twice monthly to assess staff competencies and evaluate front desk workflows. Demonstrate correct performance/procedure and act as a trainer as required. * Work with Front Office Supervisors at all AH sites to improve their supervisory skills, including the establishment of performance improvement goals for their direct reports and the conducting of cross-training activities. * Evaluate/interview/select candidates for vacant Front Office staff positions in conjunction with the COO for supervisory positions and the center's Front Office Supervisor for non-supervisory positions. * Ensure appropriate customer service staffing, including coordinating coverage between centers, at all AH centers. * Consult with other management personnel as needed regarding problems or issues that may arise. Work cooperatively with the Nursing Director and Provider Relations Officer to resolve workflow issues involving the clinical support and provider staffs. * Responsible for addressing patient grievances regarding customer service/ front desk issues which cannot be resolved by the center's Front Office Supervisor. * Complies with all F.S.'s and the F.A.C. in maintaining the safeguard and confidentiality of medical records. * Receives subpoenas and complies with policies and procedures for immediate processing. * Supervise the work of the office to ensure adherence to quality standards, proper procedures and service are followed. * Maintains and updates as required the Information Management Policy and Procedure Manual in coordination with the Nursing Director. * Maintains and updates appointment templates of providers' schedules. * Acts as liaison between front desk, medical and administration staffs, demonstrating a cooperative attitude and assisting as needed. * Actively supports the activities of the Quality Assessment and Improvement Committee. Prepares and submits reports as directed. * Insures correctness, safety, security and proper handling of the funds on hand. * Ensures correct, timely completion of daily and monthly account reconciliations. * Strong interpersonal communication skills to support team efforts to the organization. * Review the reports pertaining to activities such as chart audits and monitor work activities. EDUCATION * Bachelor's Degree in a healthcare related field required. * Minimum of 3-5 years of healthcare practice management experience required * Language Skills - Fluent Spanish helpful, but not required.

Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium. Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match. Job Description The Omni Atlanta Hotel at Centennial Park is seeking a proven hospitality leader to be our next Hotel Manager. This is an amazing opportunity to be a part of the Omni's largest convention hotel. The Hotel Manager will be responsible for leading the property's operations team (Rooms, Food & Beverage and Engineering). Located in the heart of downtown Atlanta, GA and within the bustling Centennial Park District, the property has a total of 1067 rooms. Our property features 5 food & beverage outlets and 120,000 square feet of meeting space. Responsibilities Works closely with the other Executive Committee members to insure all financial, service standards and employee relation goals are met Participates in the hiring, training, scheduling, reviewing and disciplining of all staff with the support of their operations management team Coordinates, supervises and directs all aspects of the operation with the support of department heads and assistant managers Ensures that guest service standards are met and developed to maintain consistent levels of excellent guest service Directs property operation in General Manager's absence Maintains close communication with the General Manager and other department/division heads Recommends programs for the motivation and development of staff Assists in developing annual budget and action plans, including annual objectives Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Conducts daily review of hotel operations with Department Heads Attends hotel operational meetings, rooms and food & beverage departmental meetings, and associate-related events Reviews annual objectives composed by department heads and monitors progress to completion over coming year Qualifications Position requires a minimum of five years progressive Senior Leadership experience, with at least two of these years in an Executive Committee position Must have experience in all areas of Hotel Operations, to include Rooms and Food & Beverage, preferably in an upscale hotel College degree highly prefereed but not required Exceptional management skills with a proven track record in mentoring/leading a successful team Ability to budget and forecast productivities and direct expenses Ability to establish and maintain relationships with vendors, community and organizations Excellent technical skills to include MS Office, PMS system Opera, Dephi and Oracle Mastery level understanding of forecasting, scheduling, payroll, associate relation matters, service recovery, budgeting, managing inventories, cost control, daily reviews and analysis of operating results required Candidate must have proven leadership skills and must be able to delegate, effectively train, develop and motivate staff. Ability to effectively mentor key leadership positions, to include department heads and assistant managers Able to set priorities for the Rooms and Food & Beverage leadership teams and provide feedback to others that enhances performance Ability to prioritize, organize and follow up on all assigned items, including guest requests and questions Ability to work well under pressure, think clearly, quickly and make concise decisions Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Hotel Bench Manager - Valdosta, GA Market What makes Williams Hotel Group a great place to work? It's our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people. And our culture proves it. Our core values include Trust, Caring, Service, and Respect. We strive to deliver Excellence every day with every customer and associate interaction. We work as a team and have a true sense of community and belonging. If you strive for Excellence and are searching for a place where you belong and are appreciated, we would love to speak with you. Job Summary As a key member of the Williams Hotel Group Leadership team, the Hotel Bench Manager works with the Regional Directors of Operations to help support hotel properties throughout the company during times of absence of management, or to help hotel properties with specific goal areas. The primary responsibilities of this position are managing daily hotel operations to achieve planned goals for revenue and profit while maintaining high standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; providing leadership, training, direction and support to hotel employees; maintaining a high-quality product; and most importantly upholding our company's vision and culture. Here's what we have to offer you: Competitive Pay Incentive Program Fun place to work Clear path for growth and career advancement Mentorship Program Hotel Discounts Paid Vacation Health Insurance Benefits Qualifications Fundamental Requirements Guest Satisfaction: Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.). Train staff to successfully perform all functions for guest service and for handling guests who are dissatisfied with the products and services they received. Personally handle difficult situations involving unsatisfied guests. Attempt to resolve all guest issues before guests leave the hotel. Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards. Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies. Revenue Management: Support sales efforts as directed by the Director of Operations and the corporate sales organization. Support revenue management efforts as directed by the Chief Operating Officer. Training and coaching the front desk team on rate strategies and selling techniques. Growing revenue faster than competitor hotels (as measured by weekly and monthly STR reports) Perform front desk sales representative and night auditor duties as required by staffing levels and business demand. Financial Results & Administrative Dutes: Use business forecasts to manage costs by scheduling labor in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards. Execute company policies and procedures for purchasing. Accurately update daily, weekly, and monthly administrative reporting required by the company. Complete the month end administrative process accurately and promptly. Meet all required deadlines for administrative functions. Employee Satisfaction: Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit. Properly administer company policies and procedures for human resources and payroll administration. Train and develop assigned potential management candidates and trainees in accordance with Human Resources programs and guidelines. Provide leadership by conducting business in a professional manner and in accordance with all company policies including our core values, business ethics and conflicts of interest. Product Quality: Ensure a satisfactory guest experience and protect the company's physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards. Manage the preventative maintenance and quick-fix programs in accordance with company standards. Exceed goals for product and service quality as measured by Medallia and external guest reviews. Take action to correct any deficiencies.

The Guest Experience Manager is responsible for providing a superior level of personalized service by ensuring every need, request, and desire of our guests is fulfilled with the utmost care, professionalism, and dedication. The Guest Experience Manager assists the Front Office Management in administering front office functions and supervising staff daily. Front Office areas include Front Desk/Guest Services and Bell/Door staff. This position works with managers and associates to carry out procedures ensuring an efficient check in and check out process while instilling consistency of the Caribe Royale Orlando Hotel standards as well as generating and promoting ideas to continue in elevating our service levels. Position Requirements * Minimum 2 years of progressive management experience in a resort hotel preferred. * Previous Guest Relations and Front Office experience in a hotel required. * Possess outstanding guest services skills and leadership capability. * Detail oriented with outstanding organizational and communication skills. * Able to handle a multitude of tasks in an ever-changing environment. * Effective at listening to, understanding, clarifying, and responding to the concerns raised by guests and members. * Ability to operate a motor vehicle. Responsibilities * Ensure efficient guest registration, check-out, and telephone service. * Review the current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. * Observe Front Office staff and ensure that established procedures are completed in compliance in accordance with policy and procedure. * Maintain a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations. * Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with resort standards. * Ensure that enough staffing is present to meet daily business demands. * Maintain consistent and effective flow of communication between shifts among fellow managers and Associates. * Actively participate in training and continuing education of Front Desk, Guest Services, and VIP associates. * Assist with new-hires and building a strong self-directed work team. * Actively participates in daily briefings and meetings. * Be able to participate proficiently in functions outside one's department when called upon. * Communicate all missed opportunities with other departments as required. * Perform any other reasonable duties as required by management. Education * High School diploma or equivalent or GED; 4 years' experience in guest services, front desk, housekeeping, or related professional area. OR * 2- or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years' experience in guest services, front desk, housekeeping, or related professional area. Skills and Abilities * Ability to communicate in the English language. Second language is a plus. * Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks. * Experience using software programs such as Microsoft Office (Word, Excel, and Outlook). * Knowledge of OPERA is a plus. Physical Requirements * On a continuous basis, stand or walk for long periods of time. * Intermittently twist to reach equipment or supplies surrounding desk. * Use the telephone and computer keyboard daily. * Must be physically fit to lift, pull, and push items up to 50 pounds. * Also requires standing/walking/reaching and bending throughout shift.

The Starbucks Manager is primarily responsible for the overall management, successful planning, organization, and coordination of the food and beverage activities in Starbucks, while providing exceptional service. He/she will ensure the efficient operation of the department while producing quality product which exceeds the guest's expectations and hotel standards. Position Requirements Professional demeanor appropriate for a resort environment. Minimum 2-3 years' experience in a leadership role in a food and beverage environment; Starbucks experience is a plus. Must have proven leadership, organizational, interpersonal and communication skills Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to maintain composure and objectivity under pressure. Able to handle a multitude of tasks in an intense, ever-changing environment. Knowledge of Micros or other Point of Sale (POS) Systems. Ability to operate a motor vehicle. Responsibilities Ensure all associates have proper supplies, equipment and uniforms. Maintaining inventory of equipment and other supplies. Profit & Loss management by following cash control/security procedures, managing labor, reviewing financial reports, and taking any appropriate actions. Review payroll, manage schedules, maintain labor costs, and adapt operations based on guest needs and trends. Develops and distributes key performance metrics for Starbucks and assists with forecasting and budgeting. Foster a positive work environment, encouraging teamwork and professional growth. Develops and updates Starbucks procedures and programs. Perform daily inspection of store for readiness according to standards. Perform regular inspections of all areas in order to direct work. Leads in recruiting, interviewing, and hiring associates; conduct performance appraisals, coach and counsel, progressive corrective action, develop and train. Perform any other reasonable duties as required by management. Education Two-year college degree or Minimum four years' experience in a Food and Beverage position. Skills and Abilities Ability to communicate in the English language. Second language is a plus. Ability to work flexible schedules including holidays and weekends. Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery. Physical Requirements Able to work in a fast-paced environment. Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds. Requires standing/walking/reaching and bending throughout shift.

The Starbucks Manager is primarily responsible for the overall management, successful planning, organization, and coordination of the food and beverage activities in Starbucks, while providing exceptional service. He/she will ensure the efficient operation of the department while producing quality products which exceed the guest's expectations and hotel standards. Must have skill set to work with Starbuck's District management as well as the management team of the Caribe Royale. Position Requirements Professional demeanor appropriate for a resort environment. Minimum 2-3 years' experience in a leadership role in a food and beverage environment; Licensed Starbucks Store experience is a plus. Must have proven leadership, organizational, interpersonal and communication skills Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to maintain composure and objectivity under pressure. Able to handle a multitude of tasks in an intense, ever-changing environment. Knowledge of Micros or other Point of Sale (POS) Systems. Ability to operate a motor vehicle. Responsibilities Ensure all associates have proper supplies, equipment and uniforms. Maintaining inventory of equipment and other supplies in accordance with Starbuck's standards. Profit & Loss management by following cash control/security procedures, managing labor, reviewing financial reports, and taking any appropriate actions. Review payroll, manage schedules, maintain labor costs, and adapt operations based on guest needs and trends. Develops and distributes key performance metrics for Starbucks and assists with forecasting and budgeting. Foster a positive work environment, encouraging teamwork and professional growth. Develops and updates Starbucks procedures and programs. Perform daily inspection of store for readiness according to standards. Perform regular inspections of all areas in order to direct work. Emphasis to be on Sanitation and cleanliness. Leads in recruiting, interviewing, and hiring associates; conduct performance appraisals, coach and counsel, progressive corrective action, develop and train. Education Two-year college degree or Minimum four years' experience in a Food and Beverage position. Skills and Abilities Ability to communicate in the English language. Second language is a plus. Ability to work flexible schedules including holidays and weekends. Knowledge of proper chemical handling, cleaning techniques and use of equipment, machinery. Physical Requirements Able to work in a fast-paced environment. Must be able to work in a fast-paced environment, be physically fit in order to lift, pull and push items up to 50 pounds. Requires standing/walking/reaching and bending throughout shift.

Job Description We're looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus. Responsibilities include: • Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets. • Must be Trained to assist at front desk during off-peak hours or when needed. • Trained and ready to fill in for any F&B position or shift that is needed. • Support other Departments on peak hours or when needed. • Hiring, training, supervising, scheduling of all F&B staff. • Developing staff for future promotions within F&B. • Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance. • Planning, coordinating and distributing the work among all F&B personnel. • Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image. • Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations. • Maintain standards of food and beverage quality and guest service quality. • Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget. • Contribute to the profitability and guest satisfaction perception of other hotel departments. • Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel. • Maintain inventory control procedures and reporting. • Inventory, Cost Control, ordering food, beverage and supplies within department's budget. • Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations. • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions. • Receive departmental related guest concerns and ensures corrective action is taken. • Ability to communicate effectively with guests and fellow team members. • Commitment to deliver excellent services and quality to every guest and every task, every time. • Ensure OSHA, ADA and Health policies are adhered to. • Others that may have not been included on this list. * $1,000 Sign-on bonus to OnQ and/or PEP certified candidate * Plus, Quarterly Performance Bonus. * Sign-on Bonus payable after successful completion of initial 90-day employment period. * Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.

Hold regular briefings and meetings with all head of departments Ensure full compliance with operating controls, policies, procedures and service standards Lead all key property issues including capital projects, customer service and refurbishment Handling complaints, and oversee the service recovery procedures Responsible for the preparation, presentation and subsequent achievement of the hotel's annual operating budget, marketing & sales plan and capital budget Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded Ensure all decisions are made in the best interest Deliver budget goals and set other short and long term strategic goals Developing improvement actions, carry out costs savings Closely monitor the reports on a daily basis and take decisions accordingly Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services Coordination with the head of departments for the execution of all activities and functions Overseeing and managing all departments and working closely with department heads on a daily basis Be accountable for the responsibilities of department heads and take ownership of all guest complaints Lead in all aspects of business planning Respond to audits to ensure continual improvement is achieved Corporate client handling and take part in new client acquisition along with the sales team whenever required Responsible for safeguarding the quality of operations both (internal & external audits) Responsible for legalization, occupational health & safety act, fire regulations and other legal requirements Working Place: Miami, FL, United States

We're looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus. Responsibilities include: • Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets. • Must be Trained to assist at front desk during off-peak hours or when needed. • Trained and ready to fill in for any F&B position or shift that is needed. • Support other Departments on peak hours or when needed. • Hiring, training, supervising, scheduling of all F&B staff. • Developing staff for future promotions within F&B. • Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance. • Planning, coordinating and distributing the work among all F&B personnel. • Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image. • Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations. • Maintain standards of food and beverage quality and guest service quality. • Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget. • Contribute to the profitability and guest satisfaction perception of other hotel departments. • Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel. • Maintain inventory control procedures and reporting. • Inventory, Cost Control, ordering food, beverage and supplies within department's budget. • Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations. • Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions. • Receive departmental related guest concerns and ensures corrective action is taken. • Ability to communicate effectively with guests and fellow team members. • Commitment to deliver excellent services and quality to every guest and every task, every time. • Ensure OSHA, ADA and Health policies are adhered to. • Others that may have not been included on this list. * $1,000 Sign-on bonus to OnQ and/or PEP certified candidate * Plus, Quarterly Performance Bonus. * Sign-on Bonus payable after successful completion of initial 90-day employment period. * Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.

Job Description What Makes a McKibbon General Manager? As a key member of the property leadership team, the General Manager is accountable for the total operation of the property. Reporting to the Regional Vice President of Operations, the General Manager will be responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals. A Day in the Life: You will be responsible for day-to-day operations of the hotel, ensuring that guest and associate satisfaction is of the utmost importance. You will be responsible for assisting with the overall performance of the property's operations, including (but not limited to) P&L, guest satisfaction, brand quality assurance, budget, and labor. You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture. You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company. You will inspect and oversee that safety and security standards are being maintained. You will support guest experience and satisfaction in all operations. You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, Sales, and Leadership to ensure that property and company goals are being achieved. You will act as the face of the property by being actively involved in the local community. Requirements: Associates/Bachelor's Degree 3 years' minimum experience as a hotel general manager Experience working at a hotel establishment Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired) The skills to lead a team to consistently deliver exceptional guest service Knowledge of local and state compliance laws A proven track record of meeting budgets, understanding profit &loss statements, and cost controls Ideal Skills & Qualities: Excellent communication and problem-solving skills The ability to develop the leadership qualities of all staff Maintaining positive relationships with the management company, property owners, and clients Implement McKibbon procedures for cost control & inventory management Ensuring that hotel policies and brand standards are consistently followed Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description Mission Statement We are a service focused and design forward collection of hotels deeply immersed in our communities through authentic hospitality, inclusion and education. Core Values We encourage people to be themselves and create honest, genuine and thoughtful experiences We are passionate about our role within the local community through; education, employment, charity and community partnerships We create a warm neighborhood place where everyone is welcome We are daring, we are fun and we are committed to making our industry better ____________________________________________________________________________ General Manager/Hotel Manager Hotel Greystone, a Salt Hotel is a quintessential art deco lifestyle property, in the heart south beach. At Hotel Greystone, intimate spaces, innovative cuisine and an adults-only, hyperlocal ethos create the perfect conditions for people, art, music, and fine dining to transcend the predictable, and manifest the uncommon. Position Overview: The General Manager is responsible for the hotel and all people within it. The General Manager should have a deep understanding of all facets of the hotel business and display a true passion for and dedication to luxury service and excellence. The General Manager will ensure the highest levels of guest service and guest and employee satisfaction are provided to all within the hotel. This person will function as the primary strategic business leader of the property with responsibility for all aspects of the operation, overseeing all departments of the hotel. The General Manager will ensure Implementation of and compliance with all company procedures, policies, standards and core values. Miami Hotel Leadership Experience preferred The Job: Lead, direct and manage all areas of the business, including front office, revenue management, housekeeping, engineering and Food & Beverage. Work as part of a close-knit team who are inspired to do their best work. Ensure the guest and their needs are at the center of all we do. Have a solid understanding of budgeting, forecasting, cost control and strategic planning and an ability to work with ownership and management finance to ensure the financial health and success of the business. Ensure implementation and compliance with all Standard Financial Procedures at the property to protect the cash and financial assets of the property Ensure implementation and compliance with all Standard Operating in all areas of the hotel. A strong knowledge of marketing, sales and revenue generation leading to overall profitability. Serve as primary liaison with hotel owners and corporate entities. Oversee the physical aspects of the property and ensure all housekeeping and maintenance programs are in place and the hotel is always presented as it should be. Manage all service contracts for high quality and good value to ensure the hotel runs smoothly The People: Identify and recruit new talent and develop management team Possess & convey strong communication and leadership skills Ensure all staff are providing highly personalized and thoughtful service and placing the guests needs at the center of all interactions. Embody Salt Hotels core values and deliver the Salt Hotels experience for guests Work in a consultative manner with all staff Ensure a safe, positive and happy work environment aligned with Salt Hotels codes of conduct and core values The Rest: Ensure that the business is perceived as a respected, important member of the community Protect the reputation of the company in a manner that ensures all guests have a positive experience Operate within local, country and international laws in every respect, especially in those matters pertaining to the liquor license Always acts in a manner that is in keeping with all local, state & governmental codes and laws and maintains the highest standards of health, sanitation, and cleanliness Previous experience as a General Manager or Assistant General Manager at a comparable boutique or lifestyle hotel. Advanced knowledge of hospitality operations, business management, and financial performance. Salt Hotels is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Overall Scope & Responsibility: To manage and to be accountable for the day to day operation of the hotel concentrating on all aspects but in particular to Guest services, Accommodation, front of house management, maintenance and BOH areas of the hotel. Essential Duties: To contribute to the best of your ability to the overall profitability of the property. To be fully aware with regard to the budget guidelines within the hotel operations and to assist in the preparation of the annual budgets. To provide and maintain the highest quality standard of service to all our customers at all times. Reporting any accidents and incidents through the correct communication channels. To always look at better and new standards for the hotel. To be fully aware and up to date with all legislation related to the hotel. To assist and work closely and communicate with all the other departments in the hotel as and when required. To be presentable to the best of your ability at all times. To be fully aware of all details with regard to the staff handbook and being able to communicate this to all departments. To co-ordinate, manage and conduct staff training and develop the personnel focusing on Front office, Accommodation and maintenance. To manage and monitor the Manager on Duty role and inform the MD of any incidents at all times. To be a pro-active manager to the best of your ability. Specific Duties: To set, monitor and maintain all standards within the main areas of responsibility. To conduct a weekly walk through with Engineer and Accommodation Manager, Front Office Manager and Housekeeping manager and report any work to be carried out. To have a room quality audit in place in conjunction with the accommodation manager To have a weekly CRM system meeting and produce weekly reports on this for use in planning meeting. To work closely with the third party operators and vendors of the hotel. To ensure correct staffing levels in all areas of responsibility working within the budgetary guidelines and at all times planning for peaks and troughs. To ensure holidays are managed effectively within the departments. To produce the weekly MOD Schedule for the hotel and distribute this at least a week in advance. To ensure that the staff restaurant has varied menus and is kept in a condition as per standard decided. To work closely with Engineering and Housekeeping managers ensuring all back of house areas are in perfect condition. To host the morning meeting and operations meeting in the absence of the MD. To be part of the Executive Planning Committee and to attend the monthly planning meeting To report any maintenance issues through the correct channels ensuring that the CRM system is in proper use at all times. To ensure front office/accommodation and maintenance update proper training records and that training objectives are set and met To assist Managing Director with the overall valet operation of the hotel and to ensure standard and procedures are met at all times. To ensure that the shop inside hotel lobby has the correct merchandise To be fully responsible for the management of the VIP program of the hotel. Job Knowledge, Skills, & Abilities Excellent communication, interpersonal, and organization skills. Must be able to carry 10 lbs. Commitment to superior customer service and excellent customer service skills. Consistent record of meeting sales, customer service and operations objectives. Proven ability to influence a team and achieve results. Flexibility and creative problem-solving ability. Strong initiative and self-motivation. Fluency in job related English both verbal and non-verbal. An appreciation and respect for the diversity of all individuals in the workplace. Ability to handle pressure and work in a fast paced environment. Excellent management and leadership skills. Must be able to work days, evenings, and weekends as necessary. No for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position. Job Duties, tasks, schedules and requirements may be changed at any time. The receipt of a job description does not imply nor create a promise of employment, nor an employment contract of any kind.

The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays. Pay Rate: $20.00 - $22.00 per hour Job Responsibilities: 1. Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas. 2. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment 3. Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC. 4. Respond to guest calls and team member work orders in timely, friendly, and efficient manner. 5. Conduct inspections for preventive maintenance and safety needs. 6. Respond to any emergency situation according to help return building back to normal operating status. Qualifications: * Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills * Problem Solving Skills * Ability to follow a list of tasks in a timely and efficient manner * Ability to work independently and in a team * Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds. Benefits: * Vacation, Sick and Holiday Pay * 401(k) with company match of 4% * Medical, Dental, Vision and Life Insurance * Short and Long Term Disability * Voluntary Critical Illness, Hospital and Accident Insurance * Hilton Team Member Travel Discounts * Free Uniforms, Safety Shoes and Team Member Parking Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.

Job Description CUSA Hotel Management Company is searching for qualified General Managers for the Atlanta Metro area. Previous experience as GM with major brands-Marriott, IHG, Choice is required. Seeking a leader to lead and manage the daily operations including the following responsibilities: hire and train hotel employees, provide positive team experience drive top line revenue. manage expenses leading to bottom line profitability and the achievement of budget Exceed key metrics for STR RGI, occupancy and adr provide excellent customer service to all guest, achieve brand ITR, EA, Guest Love service scores exceed brand loyalty program enrollment goals meet deadlines for operational reports, accounting reports, m3 accounting and hotel payroll system

Job Description We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation: $50,000 - $55,000 yearly Responsibilities: Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Consult with the general manager to ensure that all guest service standards are met daily Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed Qualifications: Must have a strong focus on putting the guest first with exceptional customer service experience 3+ years of experience working in a hotel or the hospitality industry required This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree You must have previous experience in a manager role overseeing a team, preferably in a hospitality role Showcase exceptional organizational, communication, and problem-solving skills About Company Our 81-room newly restored hotel is centrally located, just 10 minutes from Walt Disney World, 17 minutes from Universal Orlando Resort, 5 minutes from Factory Outlet Shopping, 3 minutes to Old Town, and mere steps from shops, souvenir stores, restaurants, and supermarkets. Furthermore, our location is well-suited to all Orlando attractions, as well as the town of Celebration, a community founded by the Walt Disney Company in 1996.

The Guest Experience Manager is responsible for providing a superior level of personalized service by ensuring every need, request, and desire of our guests is fulfilled with the utmost care, professionalism, and dedication. The Guest Experience Manager assists the Front Office Management in administering front office functions and supervising staff daily. Front Office areas include Front Desk/Guest Services and Bell/Door staff. This position works with managers and associates to carry out procedures ensuring an efficient check in and check out process while instilling consistency of the Caribe Royale Orlando Hotel standards as well as generating and promoting ideas to continue in elevating our service levels. Position Requirements Minimum 2 years of progressive management experience in a resort hotel preferred. Previous Guest Relations and Front Office experience in a hotel required. Possess outstanding guest services skills and leadership capability. Detail oriented with outstanding organizational and communication skills. Able to handle a multitude of tasks in an ever-changing environment. Effective at listening to, understanding, clarifying, and responding to the concerns raised by guests and members. Ability to operate a motor vehicle. Responsibilities Ensure efficient guest registration, check-out, and telephone service. Review the current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Observe Front Office staff and ensure that established procedures are completed in compliance in accordance with policy and procedure. Maintain a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations. Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with resort standards. Ensure that enough staffing is present to meet daily business demands. Maintain consistent and effective flow of communication between shifts among fellow managers and Associates. Actively participate in training and continuing education of Front Desk, Guest Services, and VIP associates. Assist with new-hires and building a strong self-directed work team. Actively participates in daily briefings and meetings. Be able to participate proficiently in functions outside one's department when called upon. Communicate all missed opportunities with other departments as required. Perform any other reasonable duties as required by management. Education High School diploma or equivalent or GED; 4 years' experience in guest services, front desk, housekeeping, or related professional area. OR 2- or 4-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years' experience in guest services, front desk, housekeeping, or related professional area. Skills and Abilities Ability to communicate in the English language. Second language is a plus. Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks. Experience using software programs such as Microsoft Office (Word, Excel, and Outlook). Knowledge of OPERA is a plus. Physical Requirements On a continuous basis, stand or walk for long periods of time. Intermittently twist to reach equipment or supplies surrounding desk. Use the telephone and computer keyboard daily. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift.

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. Assist Hotel Manager as directed. Assists Restaurant Manager during all meal services. Performs duties of Hotel General Manager when Hotel General Manager is off ship. Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. Present and available during all meal services, either front or back of house including secondary dining outlet. Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. Assists & verifies stateroom inspections. Assists and verifies with Housekeeping Manager for the Turnaround Day process. Oversees bartender steward ensuring secondary bar operations run smoothly. Displays leadership and maintains professional presence. Visible and available to all guests and crew. Holds officers and crew accountable to American Cruise Lines' standards. Complies with American Cruise Lines' Operations Manual, service standards, and procedures. Assesses the performance of the management team and provides immediate corrective feedback. Anticipates the needs of guests and crew. Responds quickly to guest requests and ensures follow-through of service delivery. Identifies problems, resolves immediately, and requests home office support as needed. Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. Assists ship officers in achieving weekly sales goals. Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. Maintains sanitation and cleanliness standards of crew rooms. Monitors shipboard business transactions, accounting, timecards, and home office reporting. Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. Tracks all hotel maintenance items and ensures completion. Creates consistent and positive crew experiences to improve employee retention. Perform bartending duties as needed with other management personnel. Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. Business degree may be considered with management and hospitality experience. Military experience may be considered with management and hospitality experience. Strong organizational skills and excellent verbal and written communication skills (English). Proficiency in Microsoft Office Suite applications. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. US Coast Guard regulated pre-employment drug test. Transportation Worker Identification Credential (TWIC). Attributes for Success: Ability to motivate, train, and assess individual and team performance. Superior time management. Ability to manage and solve problems. Sense of urgency in all passenger, crew, and home office requests. Positive attitude and receptive to continuous performance feedback. Consistent, accountable, confident, assertive, and committed. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary Travel Accommodations. No living expenses aboard the ship (room and board are included). Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*