Audiovisual Director of Hotel Services
Hotel director job in Naples, FL
Job Title: Director of Hotel Services
We are seeking a Director of Hotel Services to lead on-site audio-visual operations for a top AV company catering primarily to the hotel and hospitality market. This role combines leadership, customer service, sales, and technical expertise. You will manage client relationships, oversee equipment setup and maintenance, and ensure exceptional service daily. Strong organizational, communication, and leadership skills are essential, alongside hands-on AV experience.
Responsibilities
Serve as a strong representative of company culture and values.
Set up and strike AV equipment efficiently, safely, and with attention to detail.
Build positive, professional relationships with hotel staff and event clients.
Document daily activities following hotel and event protocol.
Identify opportunities to improve service offerings and operational performance.
Protect and maintain all AV assets to prevent damage, misuse, or theft.
Lead by example, fostering strong relationships with team members and clients.
When applicable, organize sales files, communicate with customers efficiently, and track sales progress to meet or exceed budget expectations.
Requirements
Ability to stand for at least 8 hours per day.
Availability to work days, nights, weekends, and holidays.
Ability to lift at least 50 lbs above waist height.
Comfortable bending, kneeling, squatting, and working at floor level.
Comfortable working on ladders or lifts up to 25 feet.
Basic experience with both MAC and Windows platforms preferred.
High-speed networking knowledge is a plus.
Technical proficiency with:
Basic AV (flip charts, microphones, laptops, breakout projection, screens, static lighting, audio mixers, speakers, etc.)
Digital audio mixers, intelligent lighting, networking, advanced switching, HD and laser projection (preferred)
Live event or hotel AV experience required; prior director-level experience preferred but not mandatory.
Director of Rooms
Hotel director job in Savannah, GA
Recess is where the everyday takes a break.
Launching in the Fall of 2026, Recess Hotel & Club will transform Savannah's storied Manger Building into a new kind of lifestyle hotel and clubhouse. With 221 rooms-including suites and bunk rooms-plus co-working, a rooftop pool, a circuit-based wellness club, a French brasserie, and layered social spaces, Recess is designed as a “public club”: a private clubhouse for all. Locals, members, and travelers will come together to eat, drink, work, play, and connect.
The project builds on the momentum of Hotel Bardo Savannah, Left Lane's flagship urban resort that opened in 2024. Bardo has already been recognized as one of the Best New Hotels in the World by Condé Nast Traveler, Best Hotels of the Year by Travel + Leisure, and earned the inaugural Michelin Key designation-cementing Left Lane as one of hospitality's most closely watched innovators.
Left Lane is a vertically integrated hospitality development and management company focused on transforming historic, iconic properties into layered destinations that reflect their communities. With more than $1.5B in projects planned across Savannah, Memphis, Pittsburgh, Providence, Phoenix, and Bozeman, Left Lane is building a portfolio of hotels, clubs, and experiences that are both nostalgic and forward-looking.
Find and seek. Stay here, play here. Welcome to Recess.
Overview
We are seeing a Director of Rooms for our lifestyle hotel and clubhouse Recess Savannah. The Director of Rooms will oversee the daily operations of the resort and will be responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing team members, while maintaining the integrity of the hotel. The ideal candidate must possess extensive experience in Luxury / Lifestyle operations. This person is a property leader and “culture setter” who embodies the Recess brand and sets the standard for impeccable and anticipatory service.
Responsibilities
Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas making adjustments as needed via department heads.
Conduct weekly one-on-one meetings with all Rooms Division department heads to ensure proper training, review of financials, goals and operational performance.
Attend operational line ups at least once a week (Housekeeping, Front Desk, Spa, Retail)
Meet all financial review dates and corporate directed programs in a timely fashion.
Ensure that all department heads maintain budgeted productivity levels
Develop managers for future advancement through competency training and sponsored training programs.
Participate in required M.O.D. coverage as scheduled.
Maintain, develop and monitor the effectiveness of the Lobby Ambassador program
Maintain direct contact with and monitor the development of management trainees.
Adhere to all Hotel policies and procedures and train new managers to ensure compliance.
Oversee and assist in the budget process as required.
Oversee and assist in the monthly forecast process as required
Ensure that training in service standards is taking place in each department using the steps to effective training according to Hotel standards.
Ensure that all department heads follow the payroll procedure, managing overtime and meal breaks.
Ensure that all operational departments as well as our vendors and partners follow the PCI compliance protocol.
Assist in creating a positive team-oriented environment which focuses on the guest, through team member development and motivation.
Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
Ensure complete processing of invoices daily by using the A/P process.
Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
Ensure that team members are at all times attentive, friendly, courteous and efficient in their interactions with guests, management and all other colleagues.
On a monthly basis, forecast the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
Prepare and conduct all operational management interviews and follow hiring procedures according to Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.
Perform all department manager performance appraisals according to Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of performance appraisals to their staff.
Motivate, coach, counsel and discipline all management personnel according to Hotel S.O.P.'s and ensure that managers are in compliance to the standards in their administration of counseling and disciplinary steps.
Perform any other duties as requested by the General Manager.
Ensure that all team members receive fair and equitable treatment according to Hotel S.O.P.'s.
Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
Be in the public areas during peak times, greeting guests and offering assistance as needed.
Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur.
Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
Complete required training modules and become certified to train those as required.
Ensure that all scheduled meetings take place on the property.
Perform other duties as requested by management.
Qualifications
At least 6 years progressive experience in a hotel or a related field
Bachelor's Degree preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of team members and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by team members and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and team members in an attentive, friendly, courteous and service-oriented manner.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Hotel Manager
Hotel director job in Atlanta, GA
Schulte Companies is seeking an energetic, experienced, and hands on Hotel Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you?
When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly
Hotel Asset preservation, including but not limited to: supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
Assistant Hotel Manager
Hotel director job in Fort Lauderdale, FL
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
* Assist Hotel Manager as directed.
* Assists Restaurant Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
* Assists & verifies stateroom inspections.
* Assists and verifies with Housekeeping Manager for the Turnaround Day process.
* Oversees bartender steward ensuring secondary bar operations run smoothly.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow-through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
* Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Proficiency in Microsoft Office Suite applications.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
* Accommodations and meals are provided onboard.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
Hotel General Manager
Hotel director job in Jacksonville, FL
Job Description
The General Manager (GM) is primarily responsible for overseeing all aspects of the hotel in accordance with our vision and mission statement and core values. The General Manager's responsibilities include the maximization of financial performance, guest satisfaction, and staff development within established quality standards. The General Manager is also responsible for the hiring and training of all hotel staff. As a leader, we're looking for a self-starter who understands the position requires 24-hour availability
Compensation:
$70,000 - $80,000 yearly
Responsibilities:
Manage budgets, maximize revenue, and maintain financial and statistical records.
Conduct daily check-ins with department heads to align on priorities and maintain operations.
Recruit, train, mentor, and supervise hotel staff to create a high-performing, guest-focused team.
Oversee daily operations, including room bookings, event planning, and maintenance.
Handle guest complaints and queries, promoting exceptional customer service.
Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1 -3 years of previous experience as a hotel manager, assistant manager, or department manager preferred.
Physical ability to lift and move up to 25 pounds occasionally.
Strong leadership and interpersonal skills with a proven ability to manage teams effectively.
High school diploma or GED required; advanced education in hospitality preferred.
About Company
What We Offer:
Competitive salary
Paid time off and company holidays
Benefits - health, dental, vision, 401(k), discounts on hotel stays, and a payday advance via ZayZoon.
Career development and advancement opportunities within a growing portfolio
You will be part of a culture where relationships come first, collaboration is the standard, and results matter
You'll have the autonomy to lead, the support of an experienced regional leadership team, and the opportunity to grow your career in a rapidly expanding organization
Every day, you will positively impact your hotels, your teams, our owners, and the communities we serve
At ARK Hospitality, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
Front Office Director (Admin-Palatka)
Hotel director job in Palatka, FL
This is a full time position, Monday-Thursday 8:00 am-6:30 pm. The Front Office Director is a multi-functional, fast paced, customer-oriented supervisory position. This position is responsible for all routine supervisory tasks regarding the Front Office staff and directly supervises the Front Office Supervisor at each AH center, the Assistant Front Office Director, and the EHR Clerical Trainer. Ensures customer care staff compliance with AH's established policies and procedures. The Front Office Director is accountable and responsible for the safeguarding and custody of medical records in accordance with all Florida Statutes (F.S.) and the Florida Administrative Code (F.A.C.) Rules and Regulations. This position additionally requires the supervision of all Medical Records (front desk staff) to ensure the efficient and effective operation of the front desk. The incumbent will participate in the planning, coordinating, and evaluating activities involved with patient flow and medical records. The FDD is also a member of the EHR/EPM configuration team. This position reports to the Chief Operations Officer (COO) and works closely with the COO to develop and implement strategies to improve the quality of customer care (front desk) services and operational workflows.
POSTION RESPONSIBILITIES
* Spend no less than 4 hours at each AH center at least twice monthly to assess staff competencies and evaluate front desk workflows. Demonstrate correct performance/procedure and act as a trainer as required.
* Work with Front Office Supervisors at all AH sites to improve their supervisory skills, including the establishment of performance improvement goals for their direct reports and the conducting of cross-training activities.
* Evaluate/interview/select candidates for vacant Front Office staff positions in conjunction with the COO for supervisory positions and the center's Front Office Supervisor for non-supervisory positions.
* Ensure appropriate customer service staffing, including coordinating coverage between centers, at all AH centers.
* Consult with other management personnel as needed regarding problems or issues that may arise. Work cooperatively with the Nursing Director and Provider Relations Officer to resolve workflow issues involving the clinical support and provider staffs.
* Responsible for addressing patient grievances regarding customer service/ front desk issues which cannot be resolved by the center's Front Office Supervisor.
* Complies with all F.S.'s and the F.A.C. in maintaining the safeguard and confidentiality of medical records.
* Receives subpoenas and complies with policies and procedures for immediate processing.
* Supervise the work of the office to ensure adherence to quality standards, proper procedures and service are followed.
* Maintains and updates as required the Information Management Policy and Procedure Manual in coordination with the Nursing Director.
* Maintains and updates appointment templates of providers' schedules.
* Acts as liaison between front desk, medical and administration staffs, demonstrating a cooperative attitude and assisting as needed.
* Actively supports the activities of the Quality Assessment and Improvement Committee. Prepares and submits reports as directed.
* Insures correctness, safety, security and proper handling of the funds on hand.
* Ensures correct, timely completion of daily and monthly account reconciliations.
* Strong interpersonal communication skills to support team efforts to the organization.
* Review the reports pertaining to activities such as chart audits and monitor work activities.
EDUCATION
* Bachelor's Degree in a healthcare related field required.
* Minimum of 3-5 years of healthcare practice management experience required
* Language Skills - Fluent Spanish helpful, but not required.
Hotel Maintenance
Hotel director job in Jacksonville, FL
The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel.
Duties and Responsibilities:
● Maintain positive guest relations at all times and understand guests' service needs.
● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas.
● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris.
● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc.
● Inspect the property to identify current and potential needs and report findings to Supervisor.
● Maintain the safety and security of the hotel and follow key and lock procedures.
● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition.
● Clean and replace vanity/bathroom lights.
● Assist Housekeeping GSRs in maintaining guest rooms.
● Maintain confidentiality of guest information and pertinent hotel data.
● Ability to work in non-climate-controlled conditions.
● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift.
● Comply with all OSHA standards.
● Provide special services for guests upon request.
● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed.
● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members.
● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible.
● Performs other duties as assigned.
Qualifications
● 1-2 years in a previous maintenance or customer service position preferred.
● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred.
● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff.
● Must be able to easily and frequently change from one task to another and work with minimal supervision.
● Frequent lifting and bending are required.
● May be required to work nights, weekends, and/or holidays.
Working Conditions
Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid
conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly
scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Required qualifications:
* Legally authorized to work in the United States
Preferred qualifications:
* 17 years or older
* Able to comfortably lift 50 lbs
Hotel F&B Manager
Hotel director job in Miami, FL
Job Description
We're looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus.
Responsibilities include:
• Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets.
• Must be Trained to assist at front desk during off-peak hours or when needed.
• Trained and ready to fill in for any F&B position or shift that is needed.
• Support other Departments on peak hours or when needed.
• Hiring, training, supervising, scheduling of all F&B staff.
• Developing staff for future promotions within F&B.
• Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance.
• Planning, coordinating and distributing the work among all F&B personnel.
• Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
• Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations.
• Maintain standards of food and beverage quality and guest service quality.
• Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget.
• Contribute to the profitability and guest satisfaction perception of other hotel departments.
• Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel.
• Maintain inventory control procedures and reporting.
• Inventory, Cost Control, ordering food, beverage and supplies within department's budget.
• Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations.
• Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
• Receive departmental related guest concerns and ensures corrective action is taken.
• Ability to communicate effectively with guests and fellow team members.
• Commitment to deliver excellent services and quality to every guest and every task, every time.
• Ensure OSHA, ADA and Health policies are adhered to.
• Others that may have not been included on this list.
* $1,000 Sign-on bonus to OnQ and/or PEP certified candidate
* Plus, Quarterly Performance Bonus.
* Sign-on Bonus payable after successful completion of initial 90-day employment period.
* Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.
Hotel F&B Manager
Hotel director job in Miami, FL
We're looking for a highly motivated and experienced F&B Manager to assist the General Manager with managing all aspects of our Food & Beverage operations and ensuring high levels of guest service and satisfaction. Fluent in English, knowledge of Spanish or Portuguese and at least 2-year experience in similar positions in hotels or restaurants is a requirement. OnQ PMS experience and/or Hampton or Hilton Family of Brands experience is a plus. Ideal candidate must be hands-on, organized, team motivator and adhere to brand, hotel and health standards. This is not an office position and requires candidate to “Manage by Walking Around”. We require strong knowledge of and understanding of restaurant, bar and banquet operations. Food Safety Certification is required and Oracle/Simphony POS experience is a plus.
Responsibilities include:
• Assist General Manager with Daily F&B Operations, including Breakfast, Bar and Banquets.
• Must be Trained to assist at front desk during off-peak hours or when needed.
• Trained and ready to fill in for any F&B position or shift that is needed.
• Support other Departments on peak hours or when needed.
• Hiring, training, supervising, scheduling of all F&B staff.
• Developing staff for future promotions within F&B.
• Ability to directly supervise personnel in carrying out work schedules as well as spot checking to verify quality and employee performance.
• Planning, coordinating and distributing the work among all F&B personnel.
• Increase level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image.
• Planning and implementing procedures, systems and controls to ensure an efficient F&B and hotel operations.
• Maintain standards of food and beverage quality and guest service quality.
• Achieve budgeted revenues and expenses and maximize profitability related to the F&B department and participate in the preparation of the annual hotel budget.
• Contribute to the profitability and guest satisfaction perception of other hotel departments.
• Develop short term and long term financial and operational plans for F&B department which support the overall objectives of the hotel.
• Maintain inventory control procedures and reporting.
• Inventory, Cost Control, ordering food, beverage and supplies within department's budget.
• Manage in compliance with established company policies and procedures and in compliance with local, state and federal laws and regulations.
• Maintain procedures for security of monies and maintains procedures for credit control and handling of financial transactions.
• Receive departmental related guest concerns and ensures corrective action is taken.
• Ability to communicate effectively with guests and fellow team members.
• Commitment to deliver excellent services and quality to every guest and every task, every time.
• Ensure OSHA, ADA and Health policies are adhered to.
• Others that may have not been included on this list.
* $1,000 Sign-on bonus to OnQ and/or PEP certified candidate
* Plus, Quarterly Performance Bonus.
* Sign-on Bonus payable after successful completion of initial 90-day employment period.
* Must be a legal resident of the USA and authorized to work in the USA to apply. Must have previous required experience to apply.
Hotel Manager - Boutique Hotel
Hotel director job in Miami Beach, FL
Overall Scope and Responsibility:
Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possible service standards to our clientele at all times.
Essential Duties:
Oversees the registration process including inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate
Informs guests on hotel facilities and amenities, provides directions within the property.
Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed
Oversees basic accounting procedures including exchange of foreign currency, cash handling, posting charges to guest folio, making adjustments etc
Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department
Communicates credit issues to all revenue generating departments
Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options
Communicates guest requests with the appropriate department
Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance
Reviews departing guest's folios and invites guests back
Makes reservations
Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
Job Knowledge, Skills, & Abilities
Excellent communication, interpersonal, and organization skills.
Must be able to carry 10 lbs.
Commitment to superior customer service and excellent customer service skills.
Proven ability to influence a team and achieve results.
Flexibility and creative problem-solving ability.
Strong initiative and self-motivation.
Fluency in job related English both verbal and non-verbal.
An appreciation and respect for the diversity of all individuals in the workplace.
Ability to handle pressure and work in a fast paced environment.
Must be able to work days, evenings, and weekends as necessary.
Preference to those knowledgeable in Accor Membership Platform
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.
Hotel Staff
Hotel director job in Miami Beach, FL
WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels.
No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart.
BEING YOURSELF is the key to bringing the Generator story and brand to life.
ABOUT GENERATOR MIAMI
We have opened our doors in always-sunny and ever-lively Miami - what a place to start the American journey of our experience and design-led hostels.
Find us on Collins Avenue in the heart of the South Beach where you are going to be front and centre for the best Miami has to offer. Whether you're looking for an escape to the famous South Beach shores, a stylish shopping spree at the Design District or a new kind of immersive nightlife experience, we have it all so keep up! The trendy Art Deco playground is considered home to the largest collection of design and style in the world, and it's all right on our doorstep.
Hotel Staff
Hotel director job in Miami Beach, FL
WHO ARE WE
Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.
ABOUT FREEHAND MIAMI
Talk about location - our OG Freehand hotel in Miami is the spot that has it all! It's a 5-minute walk from Miami Beach, and less than 1 mile from the nightlife of South Beach and features modern comforts like an outdoor terrace with a pool, two craft cocktail bars, a seasonal restaurant, and breakfast served daily. It's both an escape from the bustle of the strip and an ideal access point to the best of the city. A full calendar of social events and fun activations are complemented by sun, sea and sand, making the OG Freehand a pleasure to stay at for guests, and a pleasure to work at for everyone in the team.
Hotel General Manager
Hotel director job in Tampa, FL
We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Compensation: $50,000 - $90,000
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a General Manager or Assistant General Manager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
Auto-ApplyAssistant Hotel General Manager
Hotel director job in Tallahassee, FL
Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available.
Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!
Hotel General Manager
Hotel director job in Miami, FL
Springhill Suites Medical Center/ Miami, FL 33136
We are seeking a dynamic and experienced Hotel General Manager to lead our team and ensure the highest standards of excellence in all aspects of hotel operations.
Key Responsibilities:
- Operational Leadership: Oversee the day-to-day operations of the hotel, ensuring a seamless guest experience and adherence to brand standards.
- Team Management: Lead, motivate, and mentor a diverse team of hospitality professionals, fostering a positive work environment that encourages continuous growth and development.
- Financial Management: Develop and manage the hotel's budget, analyze financial reports, and implement strategies to optimize revenue and profitability.
- Guest Services: Ensure outstanding guest service by maintaining a high profile with guests and employees and ensuring that every guest interaction is met with professionalism and hospitality.
- Quality Assurance: Ensure the hotel operates in compliance with all regulatory and company policies, and maintain high standards of cleanliness, maintenance, and safety.
- Strategic Planning: Work with senior management to set strategic goals, develop business plans, and implement initiatives to achieve long-term success.
- Relationship Building: Establish and maintain relationships with clients, partners, and the local community to enhance the hotel's reputation and drive business growth.
Qualifications:
Proven experience as a Hotel General Manager or equivalent position in a high-quality establishment.
Strong leadership skills with the ability to inspire and develop a team.
Exceptional financial acumen and analytical skills.
Excellent communication and interpersonal skills.
In-depth knowledge of the hospitality industry and guest service best practices.
Strong problem-solving skills and the ability to make decisions under pressure.
Strong knowledge of Marriott PM systems (Fosse)
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package.
- Opportunities for career advancement within a growing company.
- A collaborative and inclusive work environment.
- Access to ongoing training and professional development.
If you are a passionate and experienced hospitality leader driven by a commitment to excellence, we'd love to hear from you. Apply today and become a pivotal part of our hotel's success story.
Join us and lead a team dedicated to creating exceptional hotel experiences and memorable stays for our guests.
Hotel General Manager
Hotel director job in Panama City Beach, FL
Our Story :
If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states.
We only have 3 rules at InnVentures. (We can teach you the rest!)
Rule #1 - Do everything you can for the customer!
Rule #2 - Bring a good attitude to work with you every day and take pride in your work!
Rule #3 - Have FUN!
WHY WORK AT ONE OF OUR HOTELS?
Fun, team-oriented environment
Full-time and part-time positions available to meet your needs
Great opportunities for growth
Community Involvement
Discounted hotel stays
Recognition and awards
Paid time off
BENEFITS:
We offer eligible employees a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including up to 80 hours vacation days, sick/ wellness leave and 8 holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
Get paid daily with our Daily Pay Program!
JOB OVERVIEW - GENERAL MANAGER
Apply your leadership skills and ability to inspire others to create memorable experiences! As a General Manager, you play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide personalized service for our guests resulting in great financial performance for our owners.
A TYPICAL DAY:
Interview, hire, train, support, coach and mentor the department managers and their teams.
Champion great service and empower your staff to take care of our guests.
Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction.
Apply problem solving skills to resolve guest and/or employee issues to their satisfaction.
Monitor daily tasks to ensure that all standard operating procedures are followed.
Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations.
Support and contribute to the proactive sales efforts of the sales team on a continual basis.
Ensure that proper emergency procedures are communicated and followed, when necessary.
Conduct property inspections to ensure the hotel is a clean, safe and secure environment.
Plan for success and improvement with staff meetings, action plans and daily huddles.
Strategize with Revenue Management to maximize revenues and grow market share.
Prepare various financial reports for both management and owners.
REQUIREMENTS:
Previous management experience in one or more department of the hotel industry is required. To be successful in this role, you need strong verbal and written communication skills. You must be able to drive, read, write, type and use various forms of technology. This job requires you to stand and move around for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.
POTENTIAL CAREER PATH:
Area General Manager
InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Auto-ApplyLimited-Service Hotel General Manager
Hotel director job in Tampa, FL
Job Description
General Manager (Limited-Service Hotel)
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto “We'll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our limited-service hotel. As the Standard Bearer, you will be responsible for ensuring the hotel runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment.
Core Job Responsibilities & Duties
Oversee and manage all hotel operations, including but not limited to front desk, housekeeping, maintenance & sales
Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service
Monitor financial performance and adjust as necessary to meet revenue and profit goals
Develop and implement operational policies and procedures to improve efficiency and guest satisfaction
Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively
Create and maintain a positive work environment that fosters teamwork and employee engagement
Manage inventory and order supplies to maintain adequate levels and minimize waste
Hold regular briefings and meetings with all heads of departments - daily huddles, weekly management meetings, etc.
Lead all key property issues including capital projects, customer service and refurbishment
Handling complaints and oversee the service recovery procedures
Responsible for the preparation, presentation and subsequent achievement of the hotel's annual operating budget, marketing & sales plan and capital budget
Closely monitor the hotel's daily reports on a daily basis and take decisions accordingly
Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate
Maximizing room yield and hotel revenue through innovative sale practices and yield management programs
Prepare a monthly financial reporting for owners and stake holders
Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services
Coordination with the Head-of-departments for the execution of all activities and functions
Develop and manage Hotel Executive team to ensure career progression and development
Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations
Implement and maintain effective open-door communication system across all departments
Create and maintain the company culture while educating team members about company motto and values
Respond to audits to ensure continual improvement is achieved
Corporate client handling and take part in new client acquisition along with the sales team whenever required
Responsible for safeguarding the quality of operations both (internal & external audits)
Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements - understand the government regulations and ensure hotel is at par with all rules and regulations
Carry out verbal & written policy changes and instructions
Ensure all decisions are made in the best interest of the hotel and management
Ensure compliance with all local, state, and federal regulations
Perform any other duties as assigned by Executive team & Ownership
Qualification Standards & Company Requirements
3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred
At least 5-years of experience in the hospitality industry
At least 3-years of experience in hotel management with a proven track of success and knowledge of hotel operations & sales
Excellent communication and interpersonal skills
Strong analytical and problem-solving skills
Ability to manage and lead a team
Ability to manage financial performance and achieve revenue and profit goals
Present strong understanding of P&L statements and the ability to reach with impactful strategies
Strong organizational and time management skills
Ability to work independently and as a team in a fast-paced environment
Proficient in Microsoft Office and hotel software(s)
Must have a flexible work schedule
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Hotel General Manager - South Carolina
Hotel director job in Orlando, FL
Job Description
Join Our Team!
Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment.
As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards.
Key Responsibilities:
Oversee daily hotel operations, ensuring smooth functioning across all departments.
Implement strategies to maximize revenue and improve overall hotel performance.
Create a culture of excellence, encouraging and developing team members to provide outstanding service.
Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction.
Collaborate with department heads on budgeting and financial management to achieve targets.
Build and maintain strong relationships with guests, local businesses, and community partners.
Requirements
Who We're Looking For:
Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry.
Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike.
Strong financial acumen and experience in managing budgets and maximizing revenue.
Ability to lead and inspire a diverse team, creating a positive work environment.
Problem-solving mindset with a focus on guest satisfaction and operational excellence.
A background in hotel management software and other relevant technology.
If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today!
Benefits
Retirement Plan (401k, IRA)
Health Care Plan (Medical, Dental & Vision)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Hotel General Maintenance
Hotel director job in Boca Raton, FL
The Hotel General Maintenance Individual will perform a variety of general maintenance and repairs to help maintain the hotel's level of functionality, cleanliness, safety and security in compliance to company and brand standards while delivering exceptional customer service to our guests. General Maintenance Individual must able to work a combination of AMs and PMs Shifts, weekends and holidays.
Pay Rate: $20.00 - $22.00 per hour
Job Responsibilities:
1. Maintain the physical functionally and safety of the hotel including, but not limited to guest rooms, public spaces and heart-of-house areas.
2. Performs or assists in preventive maintenance of guest rooms, pubic area and equipment
3. Performs various repairs and tasks involving electrical, plumbing, painting, carpentry and some HVAC.
4. Respond to guest calls and team member work orders in timely, friendly, and efficient manner.
5. Conduct inspections for preventive maintenance and safety needs.
6. Respond to any emergency situation according to help return building back to normal operating status.
Qualifications:
* Overall knowledge and experience in General Maintenance, Plumbing, Electrical, Painting and other Repair Skills
* Problem Solving Skills
* Ability to follow a list of tasks in a timely and efficient manner
* Ability to work independently and in a team
* Able to stand and walk for a minimum of an 8 hour shift, able to constantly lift/move up to 10 pounds and frequently lifting/moving up to 50 pounds.
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Hospital and Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.
Hotel General Manager
Hotel director job in Lithia Springs, GA
Job Description
CUSA Hotel Management Company is searching for qualified General Managers for the Atlanta Metro area. Previous experience as GM with major brands-Marriott, IHG, Choice is required. Seeking a leader to lead and manage the daily operations including the following responsibilities:
hire and train hotel employees, provide positive team experience
drive top line revenue. manage expenses leading to bottom line profitability and the achievement of budget
Exceed key metrics for STR RGI, occupancy and adr
provide excellent customer service to all guest, achieve brand ITR, EA, Guest Love service scores
exceed brand loyalty program enrollment goals
meet deadlines for operational reports, accounting reports, m3 accounting and hotel payroll system