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  • Director of Compliance for Hotel Operations

    Everwood Hospitality Partners

    Remote hotel director job

    Primary Duties & Responsibilities: Filing, record-keeping, and operational aspects as they impact business operations Participate in compliance projects and initiatives, as necessary Maintaining office records Support internal and external audits Other duties as assigned Desired Qualification & Requirements: Attention to detail and problem-solving skills Experience in reading and understating general business periodicals, technical documents, and government regulations Strong organizational abilities, including planning, delegating, and business processes Experience with remote working Time management skills and ability to prioritize work to meet all deadlines Effective written and verbal communication, analytic and interpersonal skills Good knowledge of employment/labor laws Aptitude in problem-solving Desire to work as a team with a results-driven approach Experience that is a plus: Proficiency in MS Office, Excel Hotel Knowledge a plus EDUCATION: BS/BA in business Administration or relevant field Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Everwood is an equal opportunity employer. Drug-Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, protected veteran status, or disability. Job Type: Full-time License/Certification: Driver's License (Required) View all jobs at this company
    $59k-92k yearly est. 60d+ ago
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  • Director of Housekeeping - EVEN Hotel Midtown East

    IHG 2.8company rating

    Remote hotel director job

    Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Carry out special requests from guests, VIPs, repeat visitors and club members. Help guests with their questions and complaints to achieve complete guest satisfaction. Look smart - wear your uniform with pride. Responsible Business Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Financial Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences High School Diploma / secondary education / equivalent. Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must be fluent in local language and other languages preferred. The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.
    $70k-90k yearly Auto-Apply 13d ago
  • Hotel Houseperson - Full time, Overnight 11pm-7am - Springhill Suites by Marriott Columbus Easton

    Concord Hospitality Brand 4.3company rating

    Hotel director job in Columbus, OH

    We are hiring a Full-time Houseperson to assist in our Housekeeping Department! This shift is from 11pm-7am, 5 days a week. Please do not apply unless you can work 5 days a week overnight. This is a full-time position. Responsibilities: • Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. Help clean and reset the meeting rooms. May be asked to assist in folding sheets and towels in the Laundry. • Coordinate and help housekeeping with heavy lifting and priority requests. • Use your watchfulness to report missing or found articles and any sign of damage or needed repair. • Be graciously attentive to guests, answering questions and getting additional help when it's needed. Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. Why Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All." We maintain a drug free workplace.
    $79k-112k yearly est. 24d ago
  • Hotel Houseperson

    Delmonte Hotel Group 4.5company rating

    Hotel director job in Beachwood, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Houseperson. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Houseperson, you will be responsible for the overall cleanliness of the hotel public areas, as well as efficient and timely delivery of guestroom supplies as well as providing transportation and other assistance to guests. Your specific duties in this role will include: • General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside areas. • Provide safe transportation to all guests using the hotel shuttle vehicle. • Collect soiled linens from housekeeping carts and transport to laundry for sorting. • Deliver linen, terry and other guest room supplies to housekeepers. • Assist in the delivery and set-up of cots, cribs and other guest related supplies. • Collect trash from housekeeping carts and transport trash and waste to disposal area. • Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. • Maintain housekeeping storage closets in proper supply level, organization and cleanliness. • Assist in stripping of guest room beds as needed. • Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens. • Perform special deep cleaning tasks as assigned. • Move furniture, hang and remove drapes, and roll carpets as needed. • Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary. • Replace light bulbs as needed. Job Requirements We are looking for a self-motivated Houseperson with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: • 1 to 3 months related experience or training in housekeeping • Maintain a valid Driver's License from the state which you reside with no major violations • Solid organizational, time-management and prioritization skills Benefits As an Houseperson with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. • Competitive pay • Comprehensive benefit packages for full-time positions • Hotel room discounts at our locations around the globe • Discounts on food and beverages • Professional development and advancement opportunities
    $83k-138k yearly est. 33d ago
  • Hotel Houseperson

    The Del Monte Lodge 4.2company rating

    Hotel director job in Beachwood, OH

    Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Houseperson. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Houseperson, you will be responsible for the overall cleanliness of the hotel public areas, as well as efficient and timely delivery of guestroom supplies as well as providing transportation and other assistance to guests. Your specific duties in this role will include: * General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside areas. * Provide safe transportation to all guests using the hotel shuttle vehicle. * Collect soiled linens from housekeeping carts and transport to laundry for sorting. * Deliver linen, terry and other guest room supplies to housekeepers. * Assist in the delivery and set-up of cots, cribs and other guest related supplies. * Collect trash from housekeeping carts and transport trash and waste to disposal area. * Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. * Maintain housekeeping storage closets in proper supply level, organization and cleanliness. * Assist in stripping of guest room beds as needed. * Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens. * Perform special deep cleaning tasks as assigned. * Move furniture, hang and remove drapes, and roll carpets as needed. * Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary. * Replace light bulbs as needed. Job Requirements We are looking for a self-motivated Houseperson with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: * 1 to 3 months related experience or training in housekeeping * Maintain a valid Driver's License from the state which you reside with no major violations * Solid organizational, time-management and prioritization skills Benefits As an Houseperson with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Competitive pay * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities
    $63k-116k yearly est. 33d ago
  • Senior Director, Front Office Advice & Guidance

    Empower Retirement 4.3company rating

    Remote hotel director job

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. As the Senior Director of Front Office Advice and Guidance, you will serve as a trusted compliance advisor to Empower's front-office and supervisory leaders. You'll guide the advice, sales, and service functions within Empower Personal Wealth (EPW) and Empower Workplace Solutions (EWS) to ensure activities meet all regulatory and internal standards. Leading a team of compliance professionals, you'll provide oversight across both broker-dealer and investment advisory operations-helping Empower deliver advice with integrity, transparency, and consistency. What you will do: Partner with the VP of Compliance, senior leaders, and front-office executives to implement the compliance framework for EPW and EWS Serve as the primary compliance contact for advice delivery, supervision, and client conduct matters Provide expert interpretation and guidance on SEC, FINRA, and DOL regulations, including Regulation Best Interest and the Investment Advisers Act of 1940 Advise business leaders on regulatory impacts of major initiatives and recommend risk-based solutions Define and manage compliance initiatives supporting advice, distribution, and supervision functions Coordinate across business and control partners to implement new or evolving regulatory requirements Track open compliance issues to ensure timely resolution and escalation as needed Communicate emerging risks, trends, and program updates to senior management and key stakeholders Develop and maintain compliance policies, procedures, and governance frameworks for front-office activities Represent Compliance on committees and working groups related to client advice, supervision, and service What you will bring: Bachelor's degree or equivalent experience (advanced degree preferred) 10+ years of compliance experience within broker-dealer and investment advisory environments FINRA Series 7 and 65 (or 7 and 66) plus 9/10 or 24 required, or ability to obtain within corporate timelines. FINRA fingerprinting required Proven experience leading compliance programs or advisory functions at a senior level Must have the ability to learn and develop a deep understanding of the business; build strong relationships through regular communication and active participation in committees and projects; and objectively assess inherent regulatory risks. This includes developing a comprehensive understanding of the control environment, accurately identifying weaknesses, measuring control effectiveness, and partnering with the business to advocate for and drive effective remediation. Deep understanding of SEC, FINRA, and DOL regulations and enforcement trends Strong knowledge of advice delivery, supervision, and client interaction frameworks Excellent communication and relationship-building skills across business and control teams Strategic thinking and sound judgment in applying regulatory standards to business initiatives Must demonstrate a “challenger” mindset and strong relationship skills to build durable, collaborative partnerships with business leaders What will set you apart: Recognized as a trusted compliance advisor to senior leadership Experience building or transforming compliance programs in dynamic business settings Deep familiarity with compliance governance and control effectiveness assessments Track record of identifying and remediating control weaknesses through partnership Proven success balancing business objectives with regulatory expectations Exceptional written and verbal communication skills for executive audiences ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all. Base Salary Range $138,000.00 - $200,100.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 01-17-2026 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency.
    $138k-200.1k yearly Auto-Apply 11d ago
  • Director of Rooms - Eaton DC

    Langham Hospitality Group 4.3company rating

    Remote hotel director job

    A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. Located in Washington DC, Eaton is more than just a hotel, it is a welcoming and inclusive cultural hub for kindred spirits, locals, and travelers alike, to convene, collaborate, and create. POSITION OVERVIEW The ideal candidate will be socially conscious, culturally competent, with an interest in building community. The Director of Rooms will guide the Front Office, Engineering and Housekeeping Leadership teams and is responsible to leading these departments towards providing exceptional service to every guest while simultaneously maximizing hotel profitability. This position is responsible for managing the short and long-term planning of all rooms departments and for overseeing the day-to-day operations of the rooms departments and related areas. Furthermore, the Director of Rooms will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. The Director of Rooms will be reporting to the General Manager. JOB RESPONSIBILITIES Responsible for overseeing and guiding the overall day-to-day operation of the rooms departments. Actively participate in the strategic planning and ongoing development of the hotel, including revenue forecasting and budgeting. Overseeing the health, safety and security of our guests and fellows, ensuring health and safety remains a consistent priority. Lead and support all rooms departments in the achievement of their financial and operational targets via effective organizational development, policy and procedural development, and appropriate fellow training activities. Foster a solution-oriented, engaged work environment, motivating and engaging fellows to continuously deliver the best possible service to our guests. Ensure that monthly financial outlooks for all rooms departments are on time, on target and accurate, and all necessary reporting deadlines are met. Coordinate the planning and implementation of CAPEX projects. Update and ensure timely awareness of the hotel's business continuity plan as well as its emergency and crisis management plans. Assume the responsibilities of the Manager on Duty. Tour the operating departments, daily, ensuring the smooth operation and staffing in all areas, making adjustments as needed via department heads. Conduct weekly one-on-one meetings with all rooms department heads to ensure proper training, review of financials, goals and operational performance. Attend operational line ups at least once a week for Engineering, Housekeeping and Front Desk. Meet all financial review dates and corporate directed programs in a timely fashion. Ensure that all rooms departments maintain budgeted productivity levels and Eaton Workshop standard checkbook accounting procedures. Develop managers for future advancement through competency training. Interview, hire and regularly engage and monitor the development of management trainees. Make sure that all rooms department heads follow the payroll procedure, managing overtime and meal break penalties. Inspect rooms regularly (weekly at a minimum) with the Front Office Leadership, Director of Housekeeping and Chief Engineer. Arrange the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Motivate, coach, counsel and discipline all rooms department management. Be in the public areas during peak times, greeting guests and offering assistance as needed. PHYSICAL Periods of standing exceeding 50% of shifts are required. Position is a very active position. Ability to follow instructions, directions, and meet deadlines. Ability to work alone in an established routine. KNOWLEDGE & EXPERTISE Must have previous experience in Front Office and Housekeeping leadership, within a similar hotel brand is required. Past engineering experience is not a requirement but working knowledge of the department is favored. Preferable to have previous experience as Director of Rooms. Extensive Hotel operations experience required. Demonstrated knowledge of budget planning and financial controls. Any combination of education and experience equivalent to high school diploma. Ability to speak, communicate and read effectively in English, both verbally and in writing. Capable of working in fast paced environment and possess high level attention to detail. Must possess excellent interpersonal skills, are gracious, friendly and work well with others. For more information about the property, please visit: **************************************************
    $69k-103k yearly est. Auto-Apply 10d ago
  • Hotel General Manager

    Hilton Garden Inn Columbus Easton 4.5company rating

    Hotel director job in Columbus, OH

    Job Description The General Manager (GM) oversees all hotel operations, ensuring alignment with brand standards, guest satisfaction, and profitability. As the primary leader and brand ambassador, the GM collaborates with stakeholders to drive strategic and operational success. Sustaining empowerment. The General Manager cultivates a motivated, agile team aligned with brand standards and guest-centric values, driving guest loyalty and profitability. Must have hotel management experience. Hilton experience preferred. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Manage the hotel staff and ensure excellent customer service Conduct daily stand ups and weekly meetings with the hotel team Implement training programs, and performance reviews Develop and implement strategies to improve hotel performance Ensure compliance with company standards and local regulations Requirements: Bachelor's degree (preferred) 5+ years of management experience Strong leadership and communication skills Knowledge of hospitality industry trends Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $50k-72k yearly est. 9d ago
  • Director of Rooms

    HEI Hotels and Resorts 4.3company rating

    Hotel director job in Cleveland, OH

    About Us Come join our winning hospitality team, we invite you to be part of Cleveland's future! The Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the Huntington Bank Field and Rocket Mortgage Field House Arena are less than a mile away. This beautiful property features refined spaces highlighting dynamic works from local artists adding a touch of class and sophistication to our hotel lobby. Here at The Westin Cleveland, we are looking for individuals who have a passion for outstanding service and creating memorable experiences for our guests to visit us again and again! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Support General Manager in managing the Rooms, Food and Beverage, Financing, Sales and Marketing, and Repairs and Maintenance Departments to achieve the guest satisfaction scores, operating and financial goals of the owner. The Director of Operations has a strong rooms background and can quickly develop SOPs, implement front office and housekeeping best practices and train our team in service delivery for our guests. Act as General Manager in his/her absence when necessary. Essential Duties and Responsibilities Ensure complete guest satisfaction by implementing immediate action when required for the service execution and support the team to deliver excellence. Lead all operational managers to success on daily, weekly, monthly and annual action plans related to property strategic plan. Plan, organize, facilitate, attend, and/or participate in various hotel and departmental meetings. •Ensure compliance of brand standard operating procedures and policies. Develop and manage execution of Rooms/Food and Beverage division budgets and revenue forecasts. Develop and implement controls for expense management. Ensure staff is utilizing labor management tools to schedule and control labor costs. Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. As a member of the Executive Committee for the property, the Director of Operations is expected to help create and execute the financial objectives of the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum 3-5 years of management experience, preferably in both rooms and FandB. Computer literacy and financial management required. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Able to resolve guest, supervisor, and associate conflicts. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $95,000.00 - $105,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $95k-105k yearly 54d ago
  • Hotel Manager

    Bristol Hospitality LLC 4.6company rating

    Hotel director job in Cleveland, OH

    Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Health insurance Help or transport service Opportunity for advancement Paid time off Signing bonus Training & development Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities Are you a passionate hospitality leader ready to elevate your career with a company on the rise? Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart. If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase. What We Offer: Competitive base salary + bonus opportunities Relocation assistance Medical allowance & generous PTO Flexible scheduling Employee discounts at our hotels A deeply supportive, entrepreneurial company culture that rewards innovation and leadership What Youll Do: Guest Experience & Brand Standards Set the tone for service excellence and exceed guest satisfaction goals Be highly visible and accessible to guests, handling feedback proactively Ensure the property consistently reflects brand standards and cleanliness Leadership & Team Development Inspire and lead a diverse team with confidence, positivity, and clarity Foster a culture of accountability, respect, and collaboration Lead performance reviews, team training, and professional development initiatives Operational Excellence Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable Ensure safety, cleanliness, and a seamless guest experience across all areas Use data and audits to track guest feedback, cleanliness, and performance trends Financial Management Achieve revenue goals while managing costs effectively Utilize tools like yield management and forecasting to drive profitability Oversee financial reporting, payroll, inventory, and expense control Mentor department leads on budgeting and financial acumen Compliance & Administration Ensure compliance with all HR, legal, and brand standards Maintain all local/state/federal licenses and safety certifications Champion diversity, equity, and inclusion in hiring and culture What We're Looking For: 2+ years of hotel General Manager or Assistant GM experience (required) Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.) Proven leadership and people management skills Financial and operational savvy Willingness to relocate to one of our high-priority markets Schedule: Full-time, flexible hours Day & evening shifts Weekends and holidays as needed About Chase Hotel Group: At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth. Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.
    $58k-87k yearly est. 1d ago
  • Hotel Manager ( Team Leader)

    Best Western Mansfield Ohio 4.3company rating

    Hotel director job in Mansfield, OH

    The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the companys policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the callers need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the companys policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guests need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH
    $67k-101k yearly est. 15d ago
  • Hotel Manager

    Double Star Hospitality LLC

    Hotel director job in Westlake, OH

    Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
    $60k-95k yearly est. 20d ago
  • Hotel Manager

    Double Star Hospitality Westlake Ll

    Hotel director job in Westlake, OH

    Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
    $60k-95k yearly est. 30d ago
  • Hotel General Manager

    Hyatt Place Columbus OSU

    Hotel director job in Columbus, OH

    Job Description Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $39k-61k yearly est. 15d ago
  • Hotel Maintenance

    Red Roof Inn

    Hotel director job in Akron, OH

    The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs
    $46k-70k yearly est. 60d+ ago
  • Event Sales Manager, Hotel Services - Hilton Columbus Downtown

    Encore 4.4company rating

    Hotel director job in Columbus, OH

    The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES
    $40k-56k yearly est. 60d+ ago
  • Hotel General Manager

    Seva Hospitality 4.1company rating

    Hotel director job in Sidney, OH

    Do you have a proven track record of success in hotel management with a desire to take your career to the next level? As a General Manager for Fairfield Inn & Suites Suites by Marriott in Troy, OH you'll have the opportunity to apply what you know, strengthen your leadership skills, and much more. The brand-new Fairifled Inn & Suites Sidney is currently being constructed and scheduled to open in 2026. Hired in the pre-planning stages, you will be responsible for assembling a team of 15 team members. You will also assist the above property support with the initial setup and the ramp-up of hotel sales. This is a huge opportunity to lead an opening team! We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon opening the hotel, as a General Manager you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekends as needed Qualifications Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends
    $65k-75k yearly 60d+ ago
  • General Manager, Warehouse Hotel & Conference Center

    Spooky Nook Sports Ohio LLC 3.5company rating

    Hotel director job in Hamilton, OH

    Job DescriptionDescription: The Hotel General Manager at the Warehouse Hotel inside the Champion Mill Conference Center is responsible for the development and management of a unique property that is an integral part of the Spooky Nook Sports complex. This role leads operational managers across all areas of the hotel in accordance with brand standards to ensure superior guest service and product quality. Responsibilities also include oversight of Food and Beverage operations for the Warehouse Hotel and Champion Mill Conference Center. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package?? Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child care (3-hour increments) Discounts on academy team programs, birthday parties, personal training, event space rental, and more! Essential Job Functions Achieve budgeted revenue and profit goals in hotel and food/beverage, balancing cost with guest satisfaction while identifying ways to grow occupancy Maximize revenue through inventory control Oversee the property budget forecasts and review monthly profit and loss statements against budgetary goals Oversee key property food and beverage departments (banquets, restaurant/bar) Utilize budgets to communicate financial objectives Work with the corporate Finance Team to oversee all hotel accounting functions. This includes (but is not limited to) accounts payable, accounts receivable, payroll and ordering procedures. Work with Human Resources on hiring needs for the hotel, appropriate pay levels, and team member policies Train team members in accordance with company standards Motivate and provide direction to all team members to maximize engagement Communicate all policies and procedures to entire staff. Conducts regular team meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. Ensure that team member related issues are resolved in a manner consistent with company policies Work with other department managers to ensure proper staffing levels based on guest volume Work with the necessary department to manage all sales and marketing activities of the property and meet revenue objectives Supports sales and marketing activities of the property and in conjunction Spooky Nook Sports, to ensure budgeted revenues are consistently achieved Ensure sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals Interact with guests and other customers on a frequent basis to obtain feedback about their experience on property Ensure that departments achieve or exceed guest's service expectations Ensure compliance with property legal, safety, operations, labor and service standards; conducts both routine and short notice quality assurance audits with specific departments Conduct detailed walk-throughs to ensure building, public areas, kitchen and grounds are well-maintained, safe and meet or exceed guest expectations All other duties as assigned Requirements: An accumulation of at least 10 years of hotel experience in management, food and beverage, business development, operations, or strategic planning Adequate knowledge of the food and beverage operations as it relates to the hospitality industry At least 5 years of experience in a senior management role with multiple direct reports 21 years of age or older Dependable transportation to and from work Must have a valid Driver's License Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Bachelor's degree in Business, Finance, Entrepreneurship, Hospitality, or a related field, or equivalent experience Knowledge of operations and planning for large, banquets, trade shows, corporate meetings, restaurant operations, and youth travel sports Demonstrated ability to lead and inspire a team Passionate about guest service and advocacy Thorough knowledge of sales principles, brand, product, and service management High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Experience communicating with individuals of diverse demographics Demeanor to remain calm in tense or stressful situations Working Conditions Work environment: Semi-quiet office environment within an upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, sitting and standing. The team member will be frequently required to bend, reach with hands and arms, lift, push, pull, talk, hear, smell, stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 30 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays. Travel: During preopening phase, overnight travel to Spooky Nook Sports in Manheim, PA is frequent. After Spooky Nook Sports Ohio opening, occasional overnight travel is required
    $43k-56k yearly est. 29d ago
  • Hotel Sales Manager

    Raymond Management Company 4.3company rating

    Hotel director job in Beckett Ridge, OH

    Sales Manager Starting Salary Range: $55,000 - $65,000/year or more based on experience. Employment Type: Full-Time Application Deadline: January 23, 2026 L ee abajo para ver en español. Are you a results-driven sales professional with a passion for hospitality? Do you excel in building relationships and closing deals? We're seeking a Sales Manager to lead our sales efforts and drive revenue for our hotel through strategic planning and execution. We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits Available: 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Short- & long-term disability coverage paid by RMC Life / AD&D insurance company provided with additional optional coverage for your family Long-term care coverage paid by RMC with additional coverage available Tuition reimbursement for college credits or professional certification Flexible spending plans options 401(k) retirement plans with company contribution Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources What You'll Do: Develop and execute sales strategies to achieve revenue goals and increase market share. Identify and cultivate relationships with key clients, organizations, and partners. Conduct sales presentations, site tours, and negotiations to close business. Collaborate with marketing to create promotional materials and campaigns to support sales efforts. Monitor market trends and competitor activities to identify opportunities for growth. Prepare and present sales reports, forecasts, and analyses to management. Attend industry events and networking functions to promote the hotel and its offerings. We're Looking For: Previous experience as a Sales Manager or in a similar role is required. Strong negotiation and interpersonal skills, with a proven track record of meeting sales targets. Excellent communication and presentation skills. Ability to analyze data and market trends to inform sales strategies. Proficiency in hotel management software and CRM systems. Ability to work flexible hours, including evenings and weekends. A passion for hospitality and a commitment to delivering exceptional guest experiences. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Eres un profesional de ventas orientado a resultados con pasión por la hospitalidad? Destacas en construir relaciones y cerrar negocios? Estamos buscando un Gerente de Ventas para liderar nuestros esfuerzos de ventas y generar ingresos para nuestro hotel mediante una planificación y ejecución estratégicas. Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento: Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios disponibles: 11 días festivos pagados al año, vacaciones pagadas, licencia por enfermedad, duelo y jurado. Planes de salud, dental y de visión accesibles para ti y tu familia. Cobertura de accidentes, enfermedades críticas y hospitalaria a bajo costo. Cobertura de discapacidad a corto y largo plazo pagada por RMC. Seguro de vida / AD&D proporcionado por la empresa con cobertura opcional adicional para tu familia. Cobertura de atención a largo plazo pagada por RMC con cobertura adicional disponible. Reembolso de matrícula por créditos universitarios o certificaciones profesionales. Opciones de planes de gastos flexibles. Planes de jubilación 401(k) con contribución de la empresa. Viajes con descuentos en habitaciones de hotel. Bonificaciones por referencias de compañeros. Tiempo libre pagado para voluntariado en tu comunidad. Programa de Asistencia al Empleado con recursos de salud mental. Lo que harás: Desarrollar y ejecutar estrategias de ventas para alcanzar objetivos de ingresos y aumentar la participación en el mercado. Identificar y cultivar relaciones con clientes clave, organizaciones y socios. Realizar presentaciones de ventas, recorridos por el sitio y negociaciones para cerrar negocios. Colaborar con marketing para crear materiales promocionales y campañas que respalden los esfuerzos de ventas. Monitorear tendencias del mercado y actividades de competidores para identificar oportunidades de crecimiento. Preparar y presentar informes de ventas, pronósticos y análisis a la gerencia. Asistir a eventos de la industria y funciones de networking para promover el hotel y sus ofertas. Lo que buscamos: Experiencia previa como Gerente de Ventas o en un rol similar es requerida. Fuertes habilidades de negociación e interpersonales, con un historial comprobado de cumplir objetivos de ventas. Excelentes habilidades de comunicación y presentación. Capacidad para analizar datos y tendencias del mercado para informar estrategias de ventas. Dominio de software de gestión hotelera y sistemas CRM. Capacidad para trabajar horarios flexibles, incluyendo noches y fines de semana. Una pasión por la hospitalidad y un compromiso con ofrecer experiencias excepcionales a los huéspedes. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $55k-65k yearly 7d ago
  • Hotel Sales Manager

    Hilton Cincinnati Netherland Plaza

    Hotel director job in Cincinnati, OH

    Our busy hotel is looking for an enthusiastic leader with great sales skills and a customer-focused approach to be our next sales manager. You will add passion and creativity to our sales team, as well as build a strategy to reach and exceed revenue targets through outside sales calls, on-site visits and sales tours, and community networking. You will also be able to increase sales by monitoring local market trends and competitor activity in order to find and close business leads. We are searching for someone with at least 3 years of sales and marketing expertise, as well as a love for meeting new people and providing exceptional customer service. Apply now if this sounds like an exciting opportunity!
    $38k-57k yearly est. 26d ago

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