Hotel director jobs in Madison, WI

**The Opportunity** Hyatt seeks an enthusiastic Director, Insight Generation to join the Hotel Performance Hub (HPH). In this leadership role, you will transform data into actionable insights that directly improve hotel and portfolio performance. You'll lead a team of analysts and collaborate with regional, functional, and digital leaders to ensure insights aren't just produced - they're embedded in business routines that drive measurable impact across Hyatt's global portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. **Who We Are** At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines canopen the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. **Why Now?** This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. **How We Care for Our People** What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious _100 Best Companies to Work For _ list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: · Annual allotment of free hotel stays at Hyatt hotels globally · Flexible work schedule · Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center · A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption · Paid Time Off, Medical, Dental, Vision, 401K with company match **Who You Are** As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. **The Role** As the Director, Insight Generation - Hotel Performance Hub (HPH), you will lead the development, activation, and adoption of insights that drive measurable improvement in hotel and portfolio performance. Reporting to the VP, Hotel Performance Hub, you will translate data into actionable intelligence by connecting analytical rigor with operational execution. You'll oversee a team of Quantitative and BI Analysts, ensuring insights are integrated into business rhythms and inform strategic decisions across the enterprise. -Lead the HPH Insights team to generate actionable performance insights across brands, regions, and portfolios. -Translate analytical findings into operational playbooks and recommendations for regional and hotel leaders. -Partner with the HPH Leader, Data & Analytics, and Product teams to align data tools and dashboards with strategic priorities. -Develop frameworks for insight activation-ensuring teams operationalize data in business routines like performance reviews, forecasting, and ramp plans. -Establish governance for insight quality, KPI definitions, and adoption tracking across the organization. -Represent the Insights function in enterprise forums, synthesizing trends and opportunities for executive decision-making. -Manage the insight pipeline, balancing short-term opportunities with long-term analytics initiatives. -Mentor analysts and develop analytical capabilities across the HPH function. -Collaborate with Growth, Operations, Commercial Services, and Finance to quantify impact and link insights to financial outcomes. -Promote a culture of continuous learning and innovation in how insights are derived, communicated, and acted upon. **Qualifications:** **Experience Required:** -10 years in performance analytics, revenue management, financial analysis, or business insights, with 3-5 years in a leadership capacity -Expertise in analytics platforms (Power BI, Tableau, Alteryx, ThoughtSpot); strong storytelling and visualization skills. -Deep understanding of hotel or hospitality operations, P&L levers, and commercial performance metrics. -Bachelor's degree in Business, Data Analytics, Economics, or related field; advanced degree preferred. **Experience Preferred:** -Experience in Oracle EPM (Hyperion) for financial modeling, reporting, and analysis. -Exceptional communication and influencing skills. -Proven success operationalizing insights across cross-functional teams. The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. **We welcome you:** Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better. _The salary range for this position is $161,300 -$180,000. This position is also eligible to earn incentive awards and an annual bonus._ _The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate._ _We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place._ **Primary Location:** US-IL-Chicago **Organization:** Hyatt Corporate Office **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Finance **Req ID:** CHI015042 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Job DescriptionJoin our team, a 2025 USA Today Top Workplace Winner! Now hiring a Director of Sales at the Madison East DoubleTree. Join a dynamic sales team, were looking for a results-driven professional with a passion for guest relationships, revenue growth, and creating memorable experiences. **Bonus earning potential of 30% and opportunity for five payouts a year!!** Why Youll Love Working with Us The Madison East Double Tree is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. Achievements for NCG Hospitality and our portfolio of properties include: USA Today Top Workplace Winner 2025 WI State Journal Top Workplace 2025 Madison Magazine Best Places to Work 2025 AZ Central Top Workplace 2024 Cultural Excellence Award 2024 Additional monetary rewards and recognition Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights! Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives, and more. Professional Development: - Dedicated training and development with opportunities for growth - Educational and professional certification assistance Team Member Travel Perks: - Worldwide hotel stays starting at forty-nine dollars per night - Rate based on availability and property brand - Free night stays at NCG Hospitality hotels Core Benefits: - Paid Sick Time - Paid time off and Personal Days - Paid volunteer hours Earn money for community service! - Flexible schedules Health and Wellness: - Health, Dental and Vision plans - Virtual telehealth services - Team Member Assistance Program with mental health resources - TeleDoc confidential counseling - Health and fitness monthly reimbursement program Financial: - 401(k) retirement plan - 100% match on the first 3% and 50% match on the next 2% of team member contributions - Same day pay option - Health Savings Account - Sales bonuses How do I make a difference on my team? Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches and networking events and oversees all Level 1 client partners Manages sales staff to include: hiring, training, coaching and development of managed personnel based on performance and accountability Understands and continuously evaluates market conditions, competitive set and market pricing to position properties to be rate leaders in local market Achieve/exceed budgeted revenue goals and market share goals Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions. Properly manage time between managing direct sales and marketing efforts with primary focus on developing corporate accounts, group sales and meeting and event sales based on determined market mix Work with property and revenue management team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand. This includes space utilization of banquet/meeting space and sales department expenses What does success look like in this role? Prior supervisory experience required Bachelors Degree in Business, Marketing or Hospitality preferred 5+ years in progressive property sales with leadership responsibilities Effective talent management and staff development experience Must be financially adept and accountable in managing to budget Must have experience in the development and execution of sales and marketing plans Ability to communicate effectively verbally and in writing Strong interpersonal skills Strong understanding of revenue management principles to maximize revenue Effective planning, organization and time management skills Experience with computer applications including but not limited to: Microsoft Office products and property management systems. Experience with sales-based CRM applications (Delphi etc.) Who is NCG Hospitality? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility. As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncghospitality.com and join our growing team! NCG Hospitality is an Equal Opportunity Employer.

The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel. Your duties include but are not limited to, effectively communicating with team members regarding operational tasks/events and deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Clean stairwells, lobby areas, hotel pool and fitness center area. Strip guest rooms of linen, towels and trash. Restock amenity items on the hotel landings. Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms. Shampoo and deep clean carpets when needed. Deliver laundry and amenities to the Room Attendants on the floor. Report any maintenance issues to the Director of Hotel Operations/maintenance team. Clean public area restrooms. Clean the employee restrooms and breakroom. Dust and clean all lobby furniture and furniture in the hallways on the floors. Sweep, mop and wax back hallway floors. Steam clean chairs and furniture when needed. Clean all windows and glass doors in the lobby. Wipe down hotel walls and dust curtains. Inspect and clean RV park restrooms. Other duties as assigned. QUALIFICATIONS High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 50 pounds Speech and Vision abilities are required In addition to the described Essential Functions, the items listed above related to Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the when appropriate. If an employee is unable to perform the essential functions of the employee's job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law. I have reviewed the above and I acknowledge that I can satisfactorily perform all essential functions and job duties, with or without reasonable accommodation, contained therein. Also, I acknowledge the description of the work environment contained therein and I voluntarily agree to work in the described environment. I understand a copy of this will be placed in my personnel file. I also understand that my job description, including the essential functions of my job, may be revised from time to time during my employment as required by DraftKings at Casino Queen's business needs. Additionally, I have entered into my employment relationship with the DraftKings at Casino Queen voluntarily and acknowledge that no representation was made to me that my employment was for any specified period. Further, I may leave voluntarily, and the Casino Queen may terminate my employment at any time, with or without cause, and with or without notice unless otherwise specified in a collective bargaining agreement under which I am covered.

We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, and bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity! Part-Time: 7 am - 3 pm or 3 pm - 11 pm, weekends required

If you strive to be "The Best", we want to hear from you! Apply today at *************************** Department: Rooms Division Reports to: VP of Operations Status: Salary Exempt Expected Compensation: $90,000-$100,000/annual . The specific salary offered to a selected candidate will be commensurate with work experience, education, relevant qualifications and skill level. Bonus Eligibility: This position is eligible to participate in an annual bonus incentive plan. Incentives are awarded based on achievement of performance metrics and specific revenue, profitability and operational goals. Gatekeepers tied to the achievement of department and/or Company budget goals may apply. Date of hire within the bonus year is considered when calculating initial eligibility. Role Summary: Hotel Arista is seeking an experienced Director of Rooms to enhance operational excellence and guest experience. This role, serving as the Forbes Service Champion, ensures every guest interaction reflects our commitment to personalized luxury. At Hotel Arista, the Director of Rooms plays a pivotal role in delivering an exceptional guest journey that embodies our commitment to personalized luxury and Forbes Service Standards. This leader inspires teams through hands-on engagement, ensuring every interaction reflects care, integrity, and attention to detail. Reporting to the General Manager, the Director of Rooms champions collaboration between Front Office and Housekeeping, fostering a culture of respect and empowerment. By guiding associates and managers, this role drives operational excellence, elevates service experiences, and strengthens team engagement-creating moments that matter for every guest. Additionally, the Director of Rooms will provide hands-on support and mentor managers and associates within their departments. Responsibilities: Lead with Purpose and Care - Model Hotel Arista's values by inspiring teams to deliver authentic, personalized service that exceeds expectations. Champion Guest Experience - Engage directly with guests, anticipate needs, and resolve concerns with empathy and professionalism. Elevate Operational Excellence - Oversee Rooms Division operations, ensuring seamless coordination between Front Office and Housekeeping while upholding Forbes standards. Empower and Mentor Teams - Provide guidance, coaching, and development opportunities for managers and associates, fostering growth and accountability. Drive Continuous Improvement - Implement initiatives that enhance service quality, streamline processes, and strengthen associate engagement. Collaborate Across the Hotel - Build strong partnerships with all departments to create a unified approach to guest satisfaction and operational success. Support Strategic Vision - Work closely with the General Manager to execute programs that align with Hotel Arista's guiding principles and long-term goals. Ensure Compliance and Safety - Maintain adherence to health, safety, and regulatory standards throughout the Rooms Division. Optimize Financial Performance - Monitor budgets, control costs, and identify opportunities for revenue growth within the Rooms Division. Champion Sustainability Practices - Promote eco-friendly initiatives and responsible resource management in daily operations. Foster Associate Engagement - Create a positive work environment that values feedback, recognition, and career development. Leverage Technology and Innovation - Utilize systems and tools to improve efficiency, enhance guest experience, and support team productivity. Other duties as assigned This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Minimum Qualifications: Education High School diploma or equivalent experience. 4 Year Degree from an accredited university in Business Administration, Hotel and Restaurant Management or a related major. Experience Minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role Skills Strong knowledge of Forbes Service Standards and luxury guest experience. Proven ability to lead and mentor diverse teams. Excellent communication and interpersonal skills. Ability to manage budgets and drive operational efficiency. Strong problem-solving and decision-making abilities. Flexible and adaptable to changing guest needs and operational priorities. Neat, clean and professional appearance Must have a flexible schedule and be available to work nights weekends, and holidays. Physical Requirements Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation Must be able to bend, stoop, squat, and stretch to fulfill job duties. Must be able to lift, push and pull up to 40 lbs. regularly. Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process. Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election Basic Life & AD&D - 100% employer paid Short-Term Disability - 100% employer paid Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election 401(k) Plan & Matching Program Employee Assistance Program Paid Leave Time (up to 40 hours/year) Paid Time Off (PTO) 9 Paid Holidays/Year Paid Jury Duty Time Paid Bereavement for immediate family members Partially-Paid Parental Leave Hotel/Restaurant Discounts Pet Insurance Incentive Programs We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify

Hotel Night Manager - Saint Kate the Arts Hotel - (220003XU) Description As one of Milwaukee's most esteemed hotels and the only arts hotel in the city, we offer our guests a modern luxury experience with an artistic twist. Located in the prime location of the Entertainment District, we not only welcome guests looking for a unique hotel experience. We also open our doors to theater and concert goers, food enthusiasts, and guests seeking out live entertainment. Get to know us more: ******************************** The Night Manager will oversee all hotel operations in the absence of department managers and is responsible for supervising all third shift associates. They'll aim to exceed guest expectations while they resolve all guest complaints. The Night Manager will take the lead in emergency situations and assist in directing other associates/guests. We're looking for a hospitality professional that understands the unique situations that arise during 3rd shift, and is ready to tackle them with excitement and tact. ESSENTIAL FUNCTIONS: Respond to guest complaints. Conducts thorough research to develop the most effective solution and negotiate results. Listen and extend assistance in order to resolve any problems that may arise. Complete knowledge of back of house procedures - Daily department operations and emergency procedures Assist in enforcing decisions made by department managers. Act as Manager on Duty. Handles noise complaints, credit problems, employee conflicts, guest relocation, and rejection of unruly guests. Partner with hotel security team and use good judgement. Reliable attendance is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Guest room and public area inspections on a nightly basis. Help other departments as needed. Perform other duties as assigned. POSITION REQUIREMENTS: Customer service experience required. Hospitality experience preferred. Previous experience working third shift preferred. Basic leadership skills including coaching, motivating, counseling, and disciplining. Ability to use computer keyboard, telephone, and electronic equipment to meet requests effectively. Ability to communicate all significant incidents/accidents in clear English language, utilizing excellent writing skills. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger and collect accurate information and professionally resolve problems. Considerable knowledge of all departments' functionality, hotel facilities/services, as well as city and current events. BENEFITS Medical, dental, vision, life insurance available after 30 days Discounted downtown parking Begin earning PTO immediately Discounts at Marcus Hotels & Resorts properties & access to discounted tickets at Marcus Theaters Primary Location: United States-Wisconsin-MilwaukeeWork Locations: Saint Kate The Arts Hotel 139 E Kilbourn Avenue Milwaukee 53202Job: Guest ServicesOrganization: HotelsSchedule: Full-time Employee Status: RegularJob Type: ExperiencedJob Level: Manager with Direct ReportsJob Posting: Aug 23, 2022, 1:03:19 AM

JOB SUMMARY: As an Abbey Resort associate, you will have the opportunity to be part of an incredible team at an all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. BASIC FUNCTION: The Director of Rooms is in charge of overseeing all rooms' departments to include Front Office, Guest Services, Reservations, Group Coordinator, Laundry, Housekeeping, and Gift Shop. They will also supervise all Rooms Departments and ensure their standards of operation are maintained and are working in harmony at a profit. QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE Bachelor's degree preferred. Three years in the Rooms Department with Two years as a Department Head. Must be service oriented. Ability to interact well with others. ESSENTIAL FUNCTIONS: * Oversee the Rooms operations to lead the team in helping guests discover their Jackson experience. * Be the leader of the Service Culture * Be involved in the financial performance of the hotel with responsibilities to include managing the annual budget, develop 30-60-90-day forecasts, maintain labor costs to forecast/budget, manage spending accounts and review monthly Profit & Loss reports. * Develop and mentor a leadership team. * Ensure proper training materials are in place and used by each department. Implement coaching, career planning and recognition programs for all associates. * Lead the team to ensure revenue maximization and accurate forecasting of occupancy. * Develop and participate in Revenue Optimization meetings, track historical data. * Participate as a member of the Leadership team. * Lead by example to ensure all guest and team interactions are managed in a professional manner. * Provide exceptional customer service by being engaging and taking sincere interest, review and maintain guest comment card satisfaction scores. * Help to resolve problems and "WOW" guests through recovery when things are not quite right. * Work closely with the hotel teams to communicate and coordinate the day. * Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. * Formulate and implement policies for the division. * Serve as the Manager on Duty when requested. * Member of the Emergency Response Team * Ensure service and product standards are maintained at a 4-star level. * Train and develop personnel in the Rooms Division. * Decision-making and policy formulation for the Rooms Division. * Develop, implement, and review marketing direction with the Director of Sales and Marketing and the General Manager. * Devise and implement programs to increase customer quality and service. * Develop yearly budget and maintain goals. * Review and maintain guest comment card satisfaction scores. * Develop and maintain rooms' historical data. * Maintain effective staffing and cost controls in all areas of the Rooms Division. * Implement coordination within the Rooms Division and their interfaces with all other property departments. MARGINAL FUNCTIONS: * Effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds * Required to perform other tasks and duties as assigned. * Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime, or reduced hours. * To serve as M.O.D. as requested. * To be a member of Emergency Response Team (ERT) * To assist other departments as required * Will perform additional duties as requested by the General Manager

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures. Duties & Responsibilities: Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff. Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected. Accurately manages financials, P&L, and payroll to maintain profitability. Ensures compliance with local and state requirements for licensing and permits. Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to. Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns. Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments. Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks. Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business. Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner. Ability to effectively delegate tasks to the most qualified staff members. Ability to produce financial results in line with budgeted objectives. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements Qualifications: 5+ years' experience in progressive hotel roles Previous AGM experience required Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred Strong management skills of large teams Developed time management skills Ability to sit, stand, or walk for extended periods of time Ability to lift to 40 lbs. with or without reasonable accommodation Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $85,000

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. ESSENTIAL DUTIES AND RESPONSIBILITIES The following and other duties may be assigned as necessary: * Responsible for supervising day to day operations and managing staff for the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. * Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. * Responsible for the overall achievement of department customer service goals. * Maintains all master and direct bill accounts and coordinates with Accounting staff to ensure correct billing. * Makes recommendations pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs. * Responsible for maintaining maximized occupancy and revenue for Hotel operations. * Makes recommendations for financial activities of Hotel such as setting room rates and policies/procedures. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. * Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. * Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. * Ability to write reports, business correspondence, and procedure manuals. * Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. * Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. * Must be proficient in Microsoft applications (Excel, Access, and Word) and in hotel software. * Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. * Responsible for staff development and training programs. * Responsible for rewards and recognition program to maximize employee engagement. * Evaluates team members within department and delivers constructive feedback to employees in regards to performance. * Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must successfully complete BASSET or TIPS training and Illinois Food Handlers Training. Must possess a valid driver's license and have acceptable driving history as determined by Penn Entertainment auto insurance carrier. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY 75k to 82k based on experience

Whether you are traveling on official business, TDY, PCS, or simply visiting, our fully renovated military hotel offers all the comforts specifically designed for military travelers. Fort McCoy houses the 84th Training Command (Leader Readiness), 88th Regional Support Command and Wisconsin National Guard Military Academy. As a Total Force Training Center, Fort McCoy's primary responsibility is providing quality training facilities for reserve and active-component military forces. We are situated on 60,000 acres between Sparta and Tomah, Wisconsin, in Monroe County. Your Day to Day - As General Manager you will manage the day-to-day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You'll take ownership of the development of your people, execute brand standards and build awareness of the hotel and brand within the local area. Develop programs and initiatives to increase team engagement that are aligned with the hotel's service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programs that meet or exceed guest expectations. Speak to guests - ask for their feedback and build relationships. Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyze financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximize market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property's market leadership position. Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organizations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel's carbon footprint. Perform other duties as assigned. May also serve as manager on duty. What We Need from You - Must have the legal right to work in this country. Must reside in the U.S. and be ready for in-person interviews when applying. Five to ten years' prior hotel management experience, or equivalent combination of education and experience. Bachelor's degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. What we Offer - We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. The range below is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in CA, CO, NJ, NY, WA, HI, IL, MN, VT, MA. The salary range for this role is $91,760.00 to $114,700.00. We offer a comprehensive package of benefits including paid time off, medical, dental, vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Introduction: We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 5 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

Illini Union Applications are now being accepted for the Assistant Hotel Manager, Illini Union position at the University of Illinois at Urbana-Champaign. As the community center of the University, the Illini Union draws together all members of the University with approximately 16,000 visits of students, faculty, staff, alumni, and guests on a daily basis. We are seeking individuals with diverse backgrounds who can help create and foster communities that strive toward this vision. This includes supporting the academic mission of the University by developing environments conducive to student learning and academic success, respecting, appreciating, and advocating for the diversity of our student population, and supporting the holistic development of all our students. Job Summary Under the direction of the Hotel Manager, manages facility and operation services including the weekend supervision of front desk, reservations, room services and housekeeping of the Illini Union Hotel. Duties & Responsibilities * Oversees the personnel functions, including but not limited to hiring, training, supervising, and scheduling, for the housekeeping areas of the Hotel. * Oversees the personnel functions of the front-desk staff and student employees at the Hotel in coordination with the Hotel Manager. * Plans, directs and coordinates hotel operations and activities, such as guest room reservations, renovations, maintenance and work order coordination * Oversees and carries out administrative activities in relation to the Hotel and its functions, such as guest services and reservations, room assignment(s), and parking accommodations. * Supports the Hotel Manager in operational and administrative functions. * Reconciles and oversees financial transactions. * Prepares sales, occupancy and other financial reports, analyzing, and making recommendations to the hotel and facility leadership. * Manages hotel room and related inventory, reviews invoices for goods and services, implementing cost control to maximize efficiency and revenue. * Reviews policies and procedures, making recommendations for updates, and supports the implementation * Prepares facility operational reports. * Maintains and enforces hotel safety protocols and standards, ensures guest safety and security. Recommends changes in line with campus and industry requirements * Serves on behalf of Hotel Manager in their absence. * Performs additional duties to support Hotel, Illini Union and the University. Additional Physical Demands Position involves frequent periods of constant movement or remaining in a stationary position. Occasionally this position may have to operate in extreme temperatures, inclement weather, wet, or hazardous conditions. Minimum Qualifications * High School Diploma or equivalent. * Any one or combination totaling three (3) years (36 months) from the categories below: A. College course work in facility management, operations management, or a closely related field, as measured by the following conversion table or its proportional equivalent: 60 semester hours or an Associate's Degree equals one (1) year (12 months) B. Training from a vocational, technical, or an armed forces program which includes building operations such as coordination of building maintenance, construction management, hospitality, or closely related experience. C. Work experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience. * One (1) year (12 months) of supervisory or administrative experience which includes building operations such as coordination of building maintenance and work orders, construction management, hospitality, or closely related experience Preferred Qualifications Five (5) years of hotel experience performing similar duties. Knowledge, Skills and Abilities * Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, quality standards for services, and customer satisfaction evaluation. * Knowledge of applied mathematics in the business environment. * Knowledge of the English language, including composition and grammar. * Knowledge of business administration/management. * Knowledge of inventory control. * Skill as an active listener. * Skill as an effective communicator, both verbally and in writing. * Ability to work effectively with students, staff, and the public. * Ability to hire, train and direct the work of assigned staff. * Ability to maintain detailed records. * Ability to be sensitive to the demands of the public, patient in seeking to satisfy such demands and congenial in public relations. * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology. * Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. * Knowledge of electronic equipment, computer hardware and software, and their applications. * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources. Appointment Information This is a 100% full-time Civil Service 2378 - Facility Operations Coordinator position, appointed on a 12-month basis. The expected start date is as soon as possible after 2/2/2026. * Salary Information: The budgeted salary for this position is $50,000 to $55,000 per year. * Fully Onsite Position: This position will be expected to work at the University of Illinois Urbana-Champaign campus on a full-time basis per the University's Workplace Flexibility policy. * Work Schedule: The work schedule for this position is Thursday through Monday. * Sponsorship: Sponsorship for work authorization is not available for this position now and in the future. For more information on Civil Service classifications, please visit the SUCSS web site at ************************************************************ Application Procedures & Deadline Information Applications must be received by 6:00 pm (Central Time) on Tuesday, December 16, 2025. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through ************************* will not be considered. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact ***********************************. For questions regarding the application process, please contact ************. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at ************, or by emailing accessibility@illinois.edu. Requisition ID: 1033505 Job Category: Professional and Administrative Apply at: *************************

WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND CHICAGO Welcome to Freehand's second outpost! Designed by Manhattan-based Roman and Williams, the building celebrates the city's Midwestern heritage with a string of evocative communal spaces and rooms located in the restored 1927 Art Deco building, set among the high-rises of the downtown River North neighbourhood - home to some of the city's best art galleries, boutiques and restaurants. Featuring 217 rooms and amazing public spaces like Café Integral coffee and breakfast bar and the cozy Broken Shaker Bar, it's a buzzing, busy space that represents the best of Freehand. Between the busy social calendar and the ever-changing makeup of guests and locals coming to play, it's a particularly fun and fulfilling space for everyone in the Freehand Chicago team to work in.

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago * Grow within a diverse multi-outlet property * Exceptional health benefits package and 401(k) with company match Key Accountabilities: * Ensure proper operation of all responsibilities of all Front Office operations. * Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. * Communicate with all departments to create a guest centric experience. * Ensuring the staff are in full compliance with Head Office database requirements. * Ensure efficient operation of all Front Office team with efficient handover. General Requirements: * Minimum 4 years of Front Office leadership experience ideally in a luxury property. * Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English. Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental, and vision coverage. * Complimentary life insurance. * Complimentary long-term disability * Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hotel Reception, Hospitality

Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $50,000 per year- Salary negotiable pending experience level. Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday 8am-5pm (45 hours a week) Weekends as needed Experience: Hotel management: 1 year (Required) Work Location: In person- Business professional dress code, Smoke free office. If offered, employment is contingent on cleared Background check.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

We're looking for an active, customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking. This energetic salesperson will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads. Please apply today if you have 2 years or more of experience in sales and marketing, enjoy taking on new challenges, and enjoy meeting new people! This is a bonus-eligible position.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures. Duties & Responsibilities: Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff. Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected. Accurately manages financials, P&L, and payroll to maintain profitability. Ensures compliance with local and state requirements for licensing and permits. Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to. Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns. Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments. Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks. Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business. Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner. Ability to effectively delegate tasks to the most qualified staff members. Ability to produce financial results in line with budgeted objectives. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements: Qualifications: 5+ years' experience in progressive hotel roles Previous AGM experience required Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred Strong management skills of large teams Developed time management skills Ability to sit, stand, or walk for extended periods of time Ability to lift to 40 lbs. with or without reasonable accommodation Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.