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Hotel director jobs in Malden, MA

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  • Director, Operating Room, Endoscopy and Sterile Processing

    Rhode Island Hospital

    Hotel director job in Providence, RI

    Rhode Island Hospital, the flagship teaching hospital of Brown University Health has exclusively retained Kirby Bates Associates to conduct a search for an accomplished Director, Operating Room (OR), Endoscopy, and Sterile Processing. This pivotal leadership opportunity will shape perioperative services across one of the region's most advanced academic medical centers, ensuring safe, efficient, and innovative care for both pediatric and adult patients. As the largest hospital in Rhode Island, the 719-bed not-for-profit, Rhode Island Hospital (RIH) is the state's only Level I trauma and verified burn hospital. The principal teaching hospital of The Warren Alpert Medical school of Brown University, RIH provides comprehensive diagnostic and treatment services, as well as expertise in cancer, cardiology, diabetes, emergency medicine, orthopedics and more. Reporting to senior hospital leadership, the Director will oversee daily operations, clinical quality, and staff engagement across the OR, Endoscopy, and Sterile Processing departments. Collaborating with a multidisciplinary team, the Director will drive improvements in clinical outcomes, patient flow, and operational efficiency. Under a shared vision, the Director will foster collaboration, optimize workflows, and champion a culture of excellence aligned with Brown University Health's values of compassion, accountability, respect, and excellence. Opportunity Highlights: Transformational Leadership: Lead a multidisciplinary team of perioperative professionals, integrating technology and evidence-based practices to improve outcomes and efficiency. System-Wide Collaboration: Partner across Brown University Health to standardize best practices, advance quality initiatives, and support academic medicine. Operational Excellence: Drive improvements in scheduling, patient flow, instrument processing, and fiscal stewardship while maintaining compliance with Joint Commission, AORN, and regulatory standards. Professional Growth Environment: Lead a team committed to learning, innovation, and staff development while ensuring retention and engagement. Ability to optimize services across 30 ORs including the Main OR, Ambulatory Surgery Center, and 4 Endoscopy suites. Qualifications: Bachelor's degree in nursing required; Master's in Nursing, Healthcare Administration, or related field strongly preferred (internal candidates matriculated in a Master's program considered). Current RN license in Rhode Island (or compact state eligibility). 5-7 years of progressive perioperative leadership, including intraoperative RN experience. Demonstrated success managing both OR and Sterile Processing teams in a large hospital; Level I trauma center experience preferred. CNOR certification preferred; additional perioperative or sterile processing certifications (CSPDT, CST, trauma-related) highly desirable. Current BLS and ACLS are required. Union experience preferred.
    $59k-86k yearly est. 3d ago
  • Hotel Houseperson

    Boss Consulting HR

    Hotel director job in South Kingstown, RI

    We are seeking a Houseperson for the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for: Stripping guest rooms of sheets, linens, and towels Stocking housekeeping carts Assisting with guest laundry Some minor maintenance responsibilities Clean public areas Other duties as assigned Ideal candidates have previous experience working as a housekeeper or house person in a hotel. Previous experience with basic maintenance responsibilities is preferred. This position is a physically demanding position and requires the ability to stand, bend and lift regularly. The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.
    $66k-107k yearly est. 60d+ ago
  • Hotel Sales Director

    Everhome Suites Portsmouth-Newington

    Hotel director job in Portsmouth, NH

    Job DescriptionWe're searching for a director of sales who is motivated to help our busy hotel meet its sales targets. You will be in charge of developing our sales strategy and revenue objectives, training and assessing our sales employees, and ensuring that we create new and recurring business across various hotel sectors. Our ideal applicant is a sales professional with 5+ years of experience, a leader, a problem-solver, and a team player. Apply now if you want to advance your sales career in the hospitality industry!Compensation: $60,000 - $65,000 + Benefits & Bonus Responsibilities: Design a strategy to meet hotel financial goals, create marketing deliverables, and develop an annual sales forecast by analyzing market data Implement a strategic plan that aligns with revenue management and hotel objectives to assist the sales staff in meeting and exceeding room booking goals Formulate sales strategies that sustain high levels of occupancy and profitability in collaboration with department managers and their goals Report on sales activities for the previous and future weeks in meetings with department leaders, and prepare a monthly expense report for all hotel sales-related expenditures Boost revenue and increase new guest visits through strategic outbound sales efforts that may include phone solicitation to local professionals, corporations, and members of your personal network Coordination with the management team and department heads in designing and implementing sales strategies to achieve high occupancy and profitability Establish strategies to meet and exceed monthly room booking goals that are aligned with overall hotel and revenue management objectives Analyze market data and use it to develop methods for meeting financial targets Deliver previous and upcoming week's sales activity reports, as well as monthly sales expense reports, and meet with department managers to keep them up to date on all hotel sales-related expenses Qualifications: Prior experience of 5+ years as a sales professional in a related field is required Proven track record of sales success in lead-generation and closing skills Previous hospitality industry experience preferred but not required Knowledge of computer-based software such as Microsoft Word and Excel Must have a high school diploma or GED and a bachelor's degree in business, marketing, or a related field Valid driver's license and the ability to travel as necessary for business. Excellent relationship-building and negotiation skills Minimum of 2 years of sales experience in the hospitality industry, with 1+ years in a leadership role Proven ability to meet or exceed sales targets and drive revenue growth Proficiency in CRM systems, Microsoft Office (Excel, Word, PowerPoint), and sales reporting tools About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!
    $60k-65k yearly 7d ago
  • Hotel Houseperson

    Buffalo Lodging Associates 4.3company rating

    Hotel director job in Canton, MA

    Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021 We are currently looking for a houseperson to join our Team! Our Homewood Suites in Canton has 98 spacious suites with full kitchens. We are just south of Boston, you can easily take the nearby 128 train to Boston. Gillette Stadium and Legacy Place are a 15-minute drive. Less than a mile away is the Blue Hills Reservation and Trillium Brewing. Our guests enjoy a self-serve beer and wine station and complimentary breakfast every morning. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. A Houseperson will be responsible for maintaining the cleanliness and general appearance of public areas (lobby, hallways, restrooms) of the hotel. Cleans rugs, carpets. Maintains storage closets with linens, towels, cleaning supplies. Assists in stocking the room attendants' carts with supplies. Assists with various housekeeping and maintenance tasks as assigned by supervisor. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we've partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging's culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: * Hotel housekeeping experience * Flexibility to work weekends and holidays * Great customer service skills What We Offer You: $17.75/hr At Buffalo Lodging, we are committed to keeping our most important assets - our employees - healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: * Paid Weekly (Every Friday!) * Medical, Dental & Vision Insurance * Competitive 401 (k) Retirement Savings Plan with Generous Employer Match * Paid Vacation and Sick Time, and holidays * Travel discounts for associate and family
    $17.8 hourly 26d ago
  • Director of Front Office

    Davidson Hospitality Group 4.2company rating

    Hotel director job in Cambridge, MA

    Property Description Join the dynamic team at Hyatt Regency Boston Cambridge, located in the vibrant and innovative city of Cambridge, Massachusetts! As a prestigious hotel in the heart of Kendall Square, we are seeking enthusiastic and skilled individuals to be part of our team. With its modern design, state-of-the-art facilities, and commitment to exceptional service, Hyatt Regency Boston Cambridge offers a stimulating work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide outstanding service to our diverse guests and create memorable experiences. With a culture that values teamwork, creativity, and personal growth, Hyatt Regency Boston Cambridge offers opportunities for career advancement and development. Join our team and be part of a dynamic and inclusive workplace where you can make a difference. Apply now to join our Hyatt Regency family! Overview Are you a dynamic leader with a passion for delivering exceptional guest experiences? Join our team as a Director of Front Office and be at the forefront of creating unforgettable moments for our guests. With your high energy, enthusiasm, and commitment to excellence, you will oversee all front office operations and lead a team dedicated to providing unparalleled service. Summary: Lead and inspire a team of front office professionals to deliver exceptional guest service Ensure smooth check-in and check-out processes for guests, exceeding their expectations Develop and implement strategies to enhance guest satisfaction and loyalty Foster a positive and engaging work environment, promoting teamwork and professional growth Monitor and manage front office revenue and expenses to achieve financial goals Collaborate with other departments to ensure seamless guest experiences Implement and maintain high standards of service, efficiency, and professionalism Stay current with industry trends and implement innovative practices to enhance guest experiences Join our team and be part of a renowned hotel/resort where you can unleash your potential and make a significant impact in the world of hospitality. Apply now to start your exciting journey as a Director of Front Office! Qualifications 2 years prior departmental management experience in front office or related disciplines Time management and negotiation skills Ability to manage and lead each discipline of the department independently Ability to manage according to employment and Innkeeper laws of the jurisdiction Prior cash handling experience necessary Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Computer experience required. Proficient in Opera PMS, Micros & Microsoft Office Benefits Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families. Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays). 401K Match Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify. Salary Range USD $85,000.00 - USD $95,000.00 /Yr.
    $85k-95k yearly Auto-Apply 35d ago
  • Complex Hotel General Manager

    Marriott Hotels Resorts 4.6company rating

    Hotel director job in Somerville, MA

    Additional Information: This hotel is owned and operated by an independent franchisee, Colwen Management, Inc.. The franchisee is a separate company and a separate employer from Marriott International, Inc. and its subsidiary companies (collectively, “Marriott”). The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, termination, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you apply for this position, Marriott will have no involvement in the selection process. Your application information will not be provided to or accessible by Marriott. If you accept a position at this hotel, you will be employed by a franchisee, not Marriott. AC Hotel Boston North & Dual Brand TownePlace Suites/Fairfield Boston Medford, Colwen Hotels properties, are seeking a dynamic hands-on, passionate, results-driven Complex Hotel General Manager to manage the operations for these hotels. The Complex Hotel General Manager is responsible for all day-to-day hotel operations, providing impactful leadership and support to the team, quality assurance, driving exceptional guest service standards, superior guest satisfaction, ongoing enhancement of service and quality improvements at the hotel, associate development and engagement, fiscal responsibility, a strong working knowledge of financial statements and internal controls. This is a roll-up your sleeves hotel general manager role that when necessary, will require the individual to work in all departments to support and lead the team. This is not a manage from the office type of opportunity. Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 40+ hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities. Key Responsibilities: - Oversee daily hotel operations, including Front Office, Housekeeping, Food & Beverage, Maintenance, and Sales - Develop and execute short- and long-term business plans and budgets - Collaborate on sales, marketing, and revenue optimization strategies - Build and maintain strong relationships with local market partners and the surrounding community - Hire, train, and develop team members while fostering a respectful, professional, and engaging work culture - Drive associate engagement and recognition initiatives - Monitor hotel cleanliness, product quality, and service standards through daily walkthroughs - Ensure compliance with brand and Colwen Hotels standards as well as internal financial controls What We're Looking For: - 5+ years of experience as a Hotel General Manager - Marriott Brand experience highly desired - Excellent communication and leadership skills - Solid knowledge of food & beverage operations - Detail-oriented, organized, and results-driven - Creative problem-solver who can multitask under pressure Why Colwen Hotels? Colwen Hotels is a hospitality group built on hard work, integrity, and innovation. With 40+ properties across 9 states and more in development, we offer real opportunities for growth and advancement in your hospitality career. Our Benefits Include: - Medical, Dental & Vision Insurance with HRA - Flexible Spending Accounts - Paid Time Off Programs - Supplemental Insurance Options - 401K with Employer Match (Traditional & Roth) - Employee Assistance Program - Hotel Discount Travel Program for Associates & Family - Exclusive Associate Discounts (Travel, Entertainment, Retail) - Training & Development Programs - Career Advancement Opportunities If you're ready to be part of a forward-thinking hospitality company that values leadership, innovation, and exceptional service, we'd love to connect. Colwen Hotels is proud to be an Equal Opportunity Employer. M/F/D/V. This company is an equal opportunity employer. frnch1
    $80k-110k yearly est. Auto-Apply 60d+ ago
  • Assistant Hotel Manager

    American Cruise Lines 4.4company rating

    Hotel director job in Provincetown, MA

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $61k-90k yearly est. 14d ago
  • Hotel Operations Manager

    Holiday Inn Boston Cambridge Area 4.1company rating

    Hotel director job in Somerville, MA

    The Hotel Operations Manager at the Holiday Inn Boston Cambridge Area will be responsible for overseeing all aspects of hotel operations - Guest Services, Housekeeping, Nigh Audit, Engineering and Food and Beverage - in accordance with standards to ensure a seamless guest experience. Responsibilities: Manage and coordinate daily hotel activities Ensure high levels of customer satisfaction Train, supervise, and support staff members Monitor budgets and financial performance Requirements: 3+ years experience in hotel management Strong leadership and organizational skills Excellent communication and interpersonal abilities Knowledge of hotel operations and industry trends ProfitSword experience preferred Bachelor's degree in related field (i.e. hotel management, business management, culinary) preferred Benefits: $70,000.00 - $75,000.00 per year paid bi-weekly Health, vision and dental insurance 401(k) Personal and vacation time off Hotel discount stays Career development opportunities About the Company: The Holiday Inn Boston Cambridge Area is a well-known hotel located in Somerville, MA. We pride ourselves on providing exceptional service and a comfortable stay for all our guests.
    $70k-75k yearly Auto-Apply 60d+ ago
  • Director of Rooms

    Island Hospitality 4.3company rating

    Hotel director job in Portsmouth, NH

    As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements Job Requirements: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards Notify supervisors of any damages, deficits, and/or disturbances Ensure that departments achieve or exceed guest's service expectations Control all purchases for the department, consistently aware of quality and cost Prepare team member schedules in accordance with budgets and business forecasts Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: Knowledge of budget preparation, payroll, and cost spending controls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
    $72k-101k yearly est. 60d+ ago
  • Hotel Maintenance

    Stepstone Hospitality Inc.

    Hotel director job in Providence, RI

    Job DescriptionDescription: Position Overview: Doubletree West Palm Beach Airport is seeking a highly skilled and dependable Hotel Maintenance Technician to join our team. In this role, you will be responsible for performing maintenance tasks to ensure the hotel's systems, equipment, and facilities are functioning optimally, all while maintaining a high level of guest satisfaction. You will handle a variety of maintenance duties including electrical, plumbing, HVAC, and other essential hotel functions. Core Responsibilities: As a Hotel Maintenance Technician at Doubletree West Palm Beach Airport, your primary responsibilities will include the following: 1. Administration Perform routine maintenance and repairs on hotel systems, including electrical, plumbing, minor painting, and other related maintenance tasks. Replace air conditioner filters and maintain air conditioning units, cooling towers, and boilers to provide heating, cooling, and hot water for guests. Maintain the pool area by ensuring proper chemical balancing, cleaning, and safety. Address and resolve guest inquiries, complaints, or requests in a courteous, timely, and professional manner. Contribute to improving guest satisfaction by providing a high-quality product and exceptional service through employee development. 2. Support Communicate effectively in English with guests, associates, and vendors to ensure smooth operations. Accurately report maintenance-related information and adhere to all StepStone and Doubletree West Palm Beach Airport policies and procedures. Participate in required meetings to stay updated on hotel needs and improvement strategies. Professionalism and Style Expectations 3. Personal Effectiveness Ensure that all tasks and projects are completed thoroughly, professionally, and with great care. Adapt to high-pressure situations and remain open to change. Take ownership of personal growth and development in your career. Maintain a professional appearance and conduct yourself in a manner that sets a positive example for all team members. 4. Communication Align with and communicate the Crowne Plaza and StepStone Mission and Core values to all team members and guests. Express ideas clearly and professionally while actively listening to others. Ensure timely communication of important information and decisions to appropriate parties. Maintain respectful working relationships, working to resolve conflicts in a constructive and positive manner. Physical Requirements: Ability to lift up to 70 pounds. Ability to perform physical tasks such as bending, stooping, reaching, and manual dexterity. Ability to push, pull, or carry equipment weighing up to 70 pounds. Required skills in hearing, writing, and typing. Additional Responsibilities: Demonstrate knowledge of all hotel departments and their functions. Familiarity with federal, state, and local health, safety, and legal regulations. Strong mathematical and computer skills. High school education and relevant experience preferred. CPR and first aid certification are a plus. Additional language skills are a bonus. Requirements: Requirements: To succeed in this role, you must possess the skills and abilities to perform maintenance tasks efficiently and safely. You should be adaptable and capable of working in a fast-paced environment. A commitment to maintaining a safe work environment and compliance with all company policies and procedures is essential. Why Doubletree West Palm Beach Airport? At Doubletree West Palm Beach Airport, we are committed to creating an inclusive and supportive work environment. We offer competitive pay, professional development opportunities, and a collaborative team culture. If you're looking for a rewarding career in hospitality, this is the place for you. StepStone Hospitality, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive workplace for all employees.
    $50k-78k yearly est. 25d ago
  • Trading Room Director and Lecturer of Finance

    Bentley University 4.2company rating

    Hotel director job in Waltham, MA

    Bentley University seeks to fill a joint position as Lecturer of Finance, and Director of the Trading Room for academic year 2025-2026, to begin Fall 2025. The Director reports to the Chair of the Finance Department and the Sr. Associate Dean of Business. Trading Room Responsibilities: The TR Director is responsible for the overall supervision of the Hughey Center for Financial Services/Trading Room. Specific responsibilities include supervising payroll, staff hiring/training, scheduling for events, preparing and forecasting budgets, purchasing, maintaining liaison with vendors, working on social media feeds and websites, and working with the Academic Technology Center to identify appropriate technology and software needs for TR operations. The Director is also responsible for liaising with guest speakers, visitors, corporate guests, senior administrators, and trustees. The Director works with the Chair of the Finance Department to recruit guest speakers for our Fireside Chats events - engaging alumni and professional executives to present cutting-edge topics in finance, economics, management, and arts and sciences to faculty and students. The Director works with the Chair of the Finance Department to develop and market executive training programs and Wall Street 101 programming. Department of Finance Teaching Responsibilities: In this capacity, the TR Director will teach FOUR courses per year, as directed by the Chair of the Finance Department. Teaching typically will focus on introductory and upper-level courses at the undergraduate level. We are seeking candidates with experience teaching courses in Finance. Minimum Qualifications: The ideal candidate must have a graduate degree in finance or a related discipline. Previous work experience in a trading room environment as a trader or in any managerial capacity at a financial services company is strongly desirable. The ability to teach trading concepts and design trading courses is a strong plus. Experience with securities valuation and developing trading rules using Excel is a must. The ideal candidate must be proficient with Bloomberg Terminal, including building Excel-based valuation models using Bloomberg API, Visual Basic, Pivot, Vlookups, macro, and goal-seeking. Familiarity with FactSet, Morningstar Direct, and CapIQ is also desirable. Travel to Boston, NYC, and Chicago is required to maintain impactful external visibility with the financial community. Excellent communication and interpersonal skills (writing and oral) are a must. The Trading Room is the centerpiece of The Hughey Center for Financial Services (HCFS), named in honor of Bentley University alumnus David A. Hughey '55 (retired executive vice president of Dean Witter Intercapital), was established in 1997. The center was inaugurated by Mr. Peter S. Lynch, the former manager of Magellan Fund, and Vice Chairman, Fidelity Management & Research Company. The HCFS has earned a national reputation and has been featured on national and international media. The center's mission is to extend the educational goals of Bentley University through innovative classroom pedagogy, cutting-edge financial research, and real-world applications. ********************************************* The Finance department offers an array of courses supporting BS Finance, MS Finance, and MBA (Finance concentration) degrees at Bentley. We also support the Advanced Standing in Finance program (************************************************************************************* where some of our top students pursue the BS and MS degrees at Bentley. The department actively engages with students outside the classroom through initiatives and support of student organizations, including the Bentley Investment Group (*********************************************************************** Bentley Sustainable Investment Group (********************************* the Lab for Economics, Accounting, and Finance (************************************** and the Trading Room (********************************************** to name a few examples. For more information about the Finance faculty, please see faculty profiles at: ****************************************************** Bentley University: Bentley University, located in suburban Boston, is an AACSB and NECHE accredited institution that enrolls approximately 5,500 students at the undergraduate, graduate, and doctoral levels. Bentley is ranked at or near the top in several categories by US News & World Report, including Best Regional Universities North and Most Innovative Schools, with Bloomberg ranking Bentley in the top 20 undergraduate business programs. Bentley's high graduation and retention rates and top-ranked Pulsifer Career Center reflects a commitment to student success and inclusiveness. With a strong faculty of teacher-scholars, Bentley strives to be a “Force for Good” through the integration of business with the arts and sciences, and a strong emphasis on ethics and social responsibility. Providing a stimulating academic community for faculty, staff, and students, Bentley supports its faculty as they pursue cutting-edge research and bring their expertise and real world understanding into the classroom. Bentley is committed to the teacher-scholar model where teaching, scholarship, service and community engagement are expected and valued. We seek qualified faculty who represent diverse backgrounds, interests and talents and share a commitment to high ethical standards and a willingness to embrace challenge and change. To apply: The candidate must create a profile by uploading application materials at: ********************************************** For full consideration, candidates should submit the following as part of the application: Updated CV or resume Cover Letter A Teaching Statement, which should include a description of how the faculty member has demonstrated or intends to create and support an inclusive classroom environment. Please provide contact information for three references Bentley University requires references checks and may conduct other pre-employment screening. DIVERSITY STATEMENT Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community. Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
    $56k-76k yearly est. Auto-Apply 60d+ ago
  • Dual Hotel General Manager

    Mananto Enterprises LLC The Northampton Hotel

    Hotel director job in Northampton, MA

    Job Description Dual General Hotel Manager We are seeking a highly experienced, strategic leader to join our hospitality group as the Managing Director for our two Hotels. The ideal candidate will have a robust background in hotel management and a proven track record of driving growth and operational excellence across multiple properties. This role requires a dynamic, visionary leader capable of overseeing the regional operations, financial performance, and overall guest satisfaction for our hotel portfolio. Key Responsibilities: - Oversee the operations of two hotels in the Northampton area, ensuring alignment with company standards and goals. - Develop and implement strategies to enhance revenue generation, profitability, and guest satisfaction. - Management Team building to lead and mentor department managers and other key leadership staff, fostering a culture of excellence and continuous improvement. - Monitor market trends and industry developments to maintain competitiveness and innovative approaches in hospitality management. - Ensure compliance with all company policies, industry regulations, and safety standards. - Analyze financial reports and performance metrics to identify areas for improvement and implement effective solutions. - Build and maintain strong relationships with clients, partners, and community leaders. - Strong understanding of budgets and forecasting, along with financial planning to achieve business objectives. - Full understanding of financial management and P&L oversight. - Proficient in revenue and rate management Qualifications: - Extensive experience in hotel management with a minimum of 8-10 years in senior leadership roles, including Food and Beverage with a la carte and banquet - Proven track record of successfully managing full-service hotels as well as limited-service hotels. - Exceptional interpersonal and communication skills. - Proficiency in hotel management software and other relevant technological tools. - Experience with Opera, Fosse, Simphony, HIA Accounting software a plus. - Experience with Marriott-branded hotels is preferred. Why Join Us: - Be a part of a leading hospitality organization known for its commitment to excellence in service and innovation. - Lead a dynamic team dedicated to providing exceptional guest experiences across our portfolio of hotels. - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement within the hospitality industry. Suppose you are a visionary leader with a passion for the hospitality industry and a drive to achieve operational excellence. In that case, we invite you to apply for the Regional Managing Director position. Join us in elevating our brands and delivering outstanding hotel experiences. **How to Apply:** Interested candidates are encouraged to submit their resume and cover letter detailing their experience and qualifications.
    $53k-81k yearly est. 28d ago
  • Hotel General Manager

    The Hotel Portsmouth 4.2company rating

    Hotel director job in Portsmouth, NH

    Job Description The Hotel Portsmouth has just completed a full interior renovation, making it the newest and most exciting Boutique experience in Portsmouth. This historic property is a jumping-off point for guests who want to enjoy all that Portsmouth has to offer, and when you are at the hotel, you can enjoy a curated small-plate breakfast, numerous common areas, each with its own personality, and a speakeasy-style bar and lounge area in the basement. The General Manager will not only oversee the team and take care of guests at The Hotel Portsmouth, but will also oversee the 10-room The Bow Hotel, located above the Repertory Theatre, a few blocks away. The successful candidate will be tuned into the culture and personality of Portsmouth, will be cool under pressure, will be a leader of strong teammates, and will be focused on the guest experience! Compensation: $86,000 annually Responsibilities: Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them Qualifications: Must have at least 5 or more years of experience in the hospitality field You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study You must have previous experience in a manager role overseeing a team, preferably in a hospitality role Exhibit excellent organizational, communication, and problem-solving abilities This role requires a strong emphasis on putting the guest first and providing exceptional customer service About Company Centrally located in the Market Square district, we are surrounded by all the shops, restaurants, cafes, and historic sites that make Portsmouth so special. Portsmouth's favorite downtown hotel! Unique among Portsmouth hotels, we are grand, yet boutique. Gracious and welcoming. Our boutique Portsmouth hotel offers all the amenities of a large hotel with the irrepressible charm of a bed and breakfast. Looking for the strongest cup of fresh-brewed joe? Need a recommendation for the tastiest lobster roll on the docks? The Hotel Portsmouth staff has the inside scoop on all of the local hotspots, with most located just a leisurely stroll from our front steps. Come experience modern hospitality in a historic setting at The Hotel Portsmouth: we know what you're looking for.
    $86k yearly 26d ago
  • Front Office Director

    Corporate Office 4.5company rating

    Hotel director job in Boston, MA

    Parker House Hotel As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property. Job Description To work closely with the Director of Rooms, Guest Services manager and Assistant Front Office Managers to oversee the Front Desk, Guest Services, and Ideal Services staff, ensuring maximum Front Office operating efficiency. Managing and problem-solving associate and guest issues while always remaining professional. Responsibilities Ensure registration cards are completed. Ensure all needed reports are run. Continued training done with all associates. Ensure MOS & POE program is consistent. Communicate with all departments on continuing basis. Especially the communication with Assistant Front Office Managers each evening/morning. Handle all guest complaints maintaining a satisfactory impression with the guest on resolving any complaints. Be familiar with the hotel computer system for training, maintenance and trouble shooting. Complete rate discrepancy report and make needed changes. Block/assign applicable arrivals for the following day; i.e. V.I.P.'s, Select Guests, ESP's, Special Requests, etc. Complete check-out with balance report. Complete credit check daily. Adhere to all Systems & Controls of the Front Office and appropriate areas of responsibilities. Assist with departmental scheduling and monitoring payroll productivity. Directly oversee all aspects of Front Office, Guest Services and the PBX department. Attend meetings as assigned by Director of Rooms. Assist with budget process as required by the Director of Rooms. Adhere to all standard policies and procedures. Perform all employee and guest activities in a cordial, efficient and professional manner, at all times maintaining a commitment to employee and guest satisfaction. Develop a professional and on-going relationship with employees and guests. Discussion of internal matters of any sort with guests is not permitted. Communicate thoroughly, clearly and concisely across departments and through levels within the company. Promote an atmosphere of teamwork within the department. Attend Omni required training classes. Facilitate monthly department meetings. Prepare and submit accurate and timely payroll data. Conduct associate performance reviews. Oversee the scheduling process for your specific areas of responsibility. Manage conflict resolution between employees and/or guests. Oversee the development of Housekeeping and Laundry policies and procedures. Ensure that the daily performance goals and responsibilities are being met consistently, effectively and efficiently. Enforce Omni standards of appearance. Consistent maintenance and refinement of service standards. Ensures compliance with applicable laws and regulations and union agreements. Understands associates positions well enough to perform duties in associate's absence. Recruit and interview team members. Monitor and develop team members by training, supervising, follow up and hands on management. Hold associates accountable when not meeting job performance. Assist in developing specific goals and plans to prioritize, organize and accomplish set goals. Utilizes interpersonal and communication skills to lead, influence and encourage others; advocates sound financial and business decision making. Encourages and builds mutual trust, respect and cooperation among associates. Ensures associates are treated fairly and equitably. Strives to improve associate engagement and retention. Solicits associate feedback, reviews associate satisfaction results and follows up on associate problems and concerns. Ensure recognition is taking place throughout departments. Maintain a professional, neat and organized appearance according to Omni Boston Seaport standards. Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. Conduct/attend all required department trainings and meetings. Perform any other duties required by senior management. Qualifications Position requires a minimum of three years previous Front Office experience. Bachelor's Degree or Equivalent. Must possess the ability to handle stressful daily operations. Clear, concise written and verbal communication skills. Candidate must be comfortable speaking to guests and conducting meetings. Must have a proven track record of motivating managers and associates to meet and exceed goals and to provide the highest quality experience for our guests. Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, and cost controls. Strong computer and technical skills to include on-line purchasing systems. Ability to track and analyze department turnover trends with demonstrated ability to identify and implement corrective action steps if necessary. Demonstrated ability to mentor and develop growing talent for the company. Demonstrated ability to handle progressive discipline/coaching discussions. Proven ability to engage associates at all levels. Demonstrated ability to work with other departmental leadership. This individual must be willing to work flexible hours as needed during busy times, including nights, weekends and holidays. Must meet standards of appearance and maintain a high level of personal hygiene at all time. Must be passionate about providing warm, engaging and personalized service. Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone. Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Hotel General Manager

    Topside Inn

    Hotel director job in Boothbay Harbor, ME

    Job Description We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand. Compensation: $80,000 - $90,000 yearly Responsibilities: Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance. Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards. Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability. Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership. Ensure compliance with all health and safety regulations and industry standards. Maintain relationships with vendors, suppliers, and the local community. Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience. Handle guest feedback, complaints, and special requests with a personalized touch. Monitor performance and train staff to maintain exceptional service standards. Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives. Qualifications: Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting. Strong leadership skills with the ability to inspire and manage a diverse team. Excellent communication, organizational, and problem-solving skills. Solid financial acumen with experience in budgeting, forecasting, and expense management. A passion for delivering outstanding customer service and creating personalized guest experiences. Knowledge of the local New England market is a plus. Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools. Ability to work flexible hours, including weekends and holidays. About Company Why Work With Us? Topside Inn offers stunning ocean views, beautifully designed spaces, and an inviting atmosphere that keeps guests coming back. Our team is dedicated to providing top-notch hospitality in a supportive and engaging work environment. Located within walking distance of Boothbay Harbor's top attractions, we offer an incredible opportunity to work in one of Midcoast Maine's most scenic locations. Ready to apply? Visit Topside Inn to learn more about us!
    $80k-90k yearly 31d ago
  • Assistant Director of Front Office

    Corcoran Jennison Hospitality 4.4company rating

    Hotel director job in Brewster, MA

    Job Details Brewster, MADescription We are seeking a seasoned hospitality professional for an Assistant Director of Front Office for beautiful Ocean Edge Resort & Golf Club. This position assists the Director of Front Office, ensures the performance of the front office staff and monitors operations. The Assistant Director of Front Office ensures total guest satisfaction. The position manages administrative functions in accordance with established standards and ensures efficient and seamless guest registration, check out, telephone service, and shuttle service. In addition, the Assistant Director of Front Office assists with new-hire and on-going training and recruitment. Key Responsibilities: · Observes front office and guest services staff performance and encourages improvement; models personalized, anticipatory service. · Monitors lobby traffic and makes staffing adjustments as required. · Reviews VIP reservations and ensures proper handling of VIPs and groups, administers amenity orders, and resumes for incoming guests. · Monitors special reservation requests and oversees rate changes on in-house guests. · Resolves guest concerns, and implements resolutions by using discretion and judgment. Maintains complete knowledge at all times of: · All hotel features, services and hours of operation. · All room types, numbers, layout, décor, appointments and locations. · All room rates, special packages and promotions. · Daily house counts and expected arrivals and departures. · Room availability status for any given day. · Scheduled in-house group activities, locations and times. · All hotel and departmental policies and procedures. * Reviews daily business levels, anticipates critical situations and assists in planning effective solutions to best expedite these situations. · Assists in coordinating breaks for staff. · Inspects grooming and attire of staff; rectify all deficiencies. · Monitors staff interaction with guests, ensuring prompt and courteous service; resolves discrepancies with respective personnel. · Assists staff with their job functions to ensure optimum service to guests. · Observes guest reactions and confers frequently with staff to ensure guest satisfaction. · Anticipates guests' needs, responds promptly and acknowledges all guests. · Promotes positive relations at all times. · Monitors and handles guest complaints in accordance with hotel procedures. · Adheres to hotel requirements for guest/employee accidents or injuries. · Assists guests with reports of lost or stolen articles. · Exhibits a friendly, helpful and courteous manner when dealing with guests or fellow employees.
    $42k-51k yearly est. 60d+ ago
  • Hotel Sales Manager

    Sturbridge Host Hotel

    Hotel director job in Sturbridge, MA

    The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team. While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members. Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role. Job Description Position Summary The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability. Key Responsibilities Proactively identify, pursue, and secure new group, corporate, and event business. Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners. Develop and execute strategic sales plans to meet or exceed revenue goals. Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs. Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events. Attend industry events, trade shows, and networking functions to generate leads and build brand awareness. Maintain accurate records in the hotel's sales and CRM systems. Analyze market trends and competitor performance to adjust strategies accordingly. Conduct site inspections and client visits as needed. Qualifications 3+ years of hotel sales experience, preferably in a full-service or upscale property. Solid understanding of event planning, logistics, and execution within a hospitality environment. Proven track record of achieving sales targets and managing key accounts. Excellent communication, presentation, and negotiation skills. Strong organizational and time-management abilities. Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools. Ability to work flexible hours, including occasional evenings and weekends as needed for events. Additional Information Why Join Us? Competitive salary + performance-based bonuses Opportunity for career growth and professional development Supportive and collaborative work environment Discounts on stays and amenities across our hotel group A few additional requirements to be successful. All of our team members are expected to treat our guests and coworkers equally, the following applies as well. Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures All your information will be kept confidential according to EEO guidelines. Ready to take your hospitality sales career to the next level? Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.
    $41k-64k yearly est. 13h ago
  • Hotel Sales Manager

    Sturbridge Host Hotel & Conference Center

    Hotel director job in Sturbridge, MA

    The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team. While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members. Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role. Job Description Position Summary The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability. Key Responsibilities Proactively identify, pursue, and secure new group, corporate, and event business. Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners. Develop and execute strategic sales plans to meet or exceed revenue goals. Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs. Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events. Attend industry events, trade shows, and networking functions to generate leads and build brand awareness. Maintain accurate records in the hotel's sales and CRM systems. Analyze market trends and competitor performance to adjust strategies accordingly. Conduct site inspections and client visits as needed. Qualifications 3+ years of hotel sales experience, preferably in a full-service or upscale property. Solid understanding of event planning, logistics, and execution within a hospitality environment. Proven track record of achieving sales targets and managing key accounts. Excellent communication, presentation, and negotiation skills. Strong organizational and time-management abilities. Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools. Ability to work flexible hours, including occasional evenings and weekends as needed for events. Additional Information Why Join Us? Competitive salary + performance-based bonuses Opportunity for career growth and professional development Supportive and collaborative work environment Discounts on stays and amenities across our hotel group A few additional requirements to be successful. All of our team members are expected to treat our guests and coworkers equally, the following applies as well. Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures All your information will be kept confidential according to EEO guidelines. Ready to take your hospitality sales career to the next level? Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.
    $41k-64k yearly est. 60d+ ago
  • Operations Manager - Aparthotel

    Bob W

    Hotel director job in Stockholm, ME

    I'm Bob W, your friend in town. I take the guesswork out of travel, blending the best of both worlds: hotel-grade consistency, local character, and a few surprises only locals would know. Every apartment is fully carbon offset and set up in Europe's most interesting neighbourhoods, so you feel at home-just with better coffee and smarter tech. I'm building a new kind of stay: five-star comfort, local flair, and always a step ahead on sustainability. All you have to do is show up. I'll handle the rest. The Role Are you an enthusiastic and visionary leader with a proven track record in driving operational excellence? Do you thrive in a fast-paced environment where you can shape and grow a business from the ground up? If you are ready to make a significant impact and take on the challenge of managing our operations in Stockholm, then we have an exciting opportunity to join us at Bob W as a General Manager! As an Operations Manager, you will support the Area Manager in launching and managing local operations, ensuring efficient oversight of our apartments and partner network. Your role will involve initiating and implementing new processes and managing budgets and P&L in our Stockholm properties. You will lead your team to deliver exceptional guest experiences, fostering a positive and engaging culture. Job Level: M3 Learn more about our career development framework here. Furthermore, in this role you will: * Manage and launch local operations, focusing on 5-star guest experience, profitability and business growth. * Manage and own the budgets and P&Ls for our properties in Stockholm. * Define and scope your team goals based on company-wide OKRs and lead your team to deliver exceptional results. * Take on the responsibility for hiring, onboarding, and offboarding team members. * Develop cross-functional partnerships, actively solve problems, and unblock team members while positively challenging and encouraging participation. * Be an active role model for Bob W's mission, strategy, and culture. Our 5-star candidate has: * 5+ years of experience working in operations or hospitality with P&L ownership. * Experience in hiring, onboarding, offboarding and leading a team. * Customer service-driven attitude and passion for delivering world-class guest experiences. * Strong problem-solving skills, with the ability to proactively anticipate and address potential issues. * Excellent communication and time management skills. * Fluency in Swedish and English. We offer: * The opportunity to reinvent the world's largest industry by shaping a young and dynamic tech company with huge growth ambitions. * Employee share option plan. * Unlimited holidays. * Free nights and generous discounts at Bob W locations. * Oliva mental well-being platform access. * Sports compensation. * Development and growth opportunities, along with an L&D budget. * Regular team events. * Smart and highly motivated team with a multicultural, diverse, and rewarding work environment. Read more about our team life and perks & benefits. Please note that this position will be closed as soon as a sufficient number of qualified candidates are identified. We encourage interested applicants to submit their applications promptly. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
    $33k-44k yearly est. 38d ago
  • Hotel Sales Manager - Fairfield Inn & Suites, Plymouth, NH

    Lafrance Hospitality 3.9company rating

    Hotel director job in Plymouth, NH

    We're thrilled to welcome a new member to our team at the Fairfield Inn & Suites, Plymouth, NH with Lafrance Hospitality! We are currently seeking a passionate Hotel Sales Manager to join our vibrant hotel leadership team. As our Hotel Sales Manager, you'll play a vital role in shaping our hotel's success. Your responsibilities will include developing and implementing comprehensive sales strategies, securing new accounts, nurturing existing relationships, and executing innovative marketing initiatives-all while ensuring an exceptional experience for our guests. If you're ready to make an impact and thrive in a dynamic environment, we would love to hear from you! We also have DailyPay, which allows you to get paid any day you prefer. And if you refer someone to join our team, you could earn up to $500! Responsibilities: Soliciting group business within different market segments via tele-prospecting and outside sales calls Maintaining rapport and developing future business with existing contacts Developing and maintaining relationships with key clients to produce group business, including room sales Attending networking events, developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, and attending local and out-of-town meetings and conventions in order to generate sales for the hotel Conducting site tours Maintaining customer database via hotel sales software Management of group inventory Developing contracts and following up with customers Developing and managing the departmental budget and monitoring sales activity and performance to ensure sales meet or exceed established profit plan and to accurately report variances/projections to management Developing and executing the annual sales and marketing plan Requirements 2-5 years prior hotel experience Experience in outside sales calls and prospecting Excellent verbal and written communication skills Strong computer skills including Hotel PMS, Microsoft Office Self-motivated High sense of urgency in managing client relationships Detail oriented The desire to be a team player Benefits Health & Dental PTO 401K Matching Bonus Program Marriott Hotel Room Discount Program Company Wide Hotel Room Discount Program Annual Review Program Extensive Room for Growth
    $58k-72k yearly est. Auto-Apply 59d ago

Learn more about hotel director jobs

How much does a hotel director earn in Malden, MA?

The average hotel director in Malden, MA earns between $65,000 and $163,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.

Average hotel director salary in Malden, MA

$103,000
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