Hotel director jobs in Minnesota - 10 jobs

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. Hold officers and crew accountable to American Cruise Lines' standards. Comply with American Cruise Lines' Operations Manual, service standards, and procedures. Responsible for assessing the management team and providing immediate corrective feedback. Anticipate the needs of guests and crew. Respond quickly to guest requests and ensure follow-up. Identify and resolve problems immediately and request home office support as needed. Ability to speak and present in front of all guests in person using a microphone. Management presence during meals services, cocktail hour, and onboard events. Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. Ensure Chefs are following approved menus and recipes. Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. Lead and direct ship officers in achieving weekly sales goals. Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. Manage shipboard business transactions, accounting, timecards, and home office reporting. Responsible for managing all hotel and food inventories. Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. Create positive crew experiences. Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. Perform bartending duties as needed with other management personnel. Other duties as assigned. Qualifications: 3+ years of hotel or food and beverage management experience. Bachelor's degree in business or hospitality management is preferred. Proficiency in Microsoft Office Suite applications. Willing to live and work aboard the ship. Optimism and a hardworking drive to succeed. Cruise industry experience not required. Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. Transportation Worker Identification Credential (TWIC). Attributes for Success: Commit to our American mission and share our American key values. Live our American core competences. Be the solution. It may not be my job, but it is my responsibility. Always do right. This will gratify some and astonish the rest. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary travel accommodations. Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*

Hotel Sales Manager Job Description The Sales Manager will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The Sales Manager will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The Sales Manager will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc. Responsibilities Develop and implement sales strategies to increase hotel revenue and occupancy. Identify target markets and develop marketing campaigns to attract new business. Maintain relationships with existing clients and ensure their satisfaction with the hotel's services. Collaborate with the hotel's management team to develop pricing strategies and packages. Attend industry events and conferences to network and stay up to date on industry trends. Prepare and present sales reports to the hotel's management team. Manage the hotel's sales team and provide training and support as needed. Requirements Minimum of 2 years of experience in hotel sales or a related field Excellent communication and interpersonal skills Strong analytical and problem-solving skills Ability to work independently and as part of a team. Proficiency in Microsoft Office and sales software Ability to travel as needed. Benefits: We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts. E.O.E.

Job DescriptionBenefits: Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Benefits/Perks Competitive wages Thorough training on proper cleaning and disinfecting Career Growth Opportunities Fun and Energetic Environment Ongoing training Job Summary We are looking for a professional Hotel Maintenance to join our team. You will be responsible for taking care of our hotels infrastructure as well as managing maintenance personnel and planning renovation and repair projects. As the Hotel Maintenance Manager, you should have experience with electrical, plumbing, and HVAC systems. You must be organized and committed to meeting health and safety standards at all times. Your primary goal is to ensure our hotel is safe and functional for guests and employees. Responsibilities Inspect hotel regularly to ensure it meets safety standards Arrange for routine maintenance in hotel rooms and public areas Undertake repair and maintenance projects without disturbing guests Supervise a team of maintenance technicians Update operational procedures and process manuals, as necessary Communicate all problems and resolve them or make recommendations to upper management for resolution Manage relationships with contractors and service providers Maintain budgets, expenses and activity logs Qualifications Bachelors Degree, Associate Degree or certificate of completion from a trade school preferred; or commensurate education and experience accepted Supervisory maintenance or construction management experience preferred Ability to quickly diagnose the root cause of failures and suggest appropriate solutions In-depth knowledge of health and safety regulations Demonstrated ability to communicate effectively in person, via phone, and in writing with the site staff and internal partners, external vendors, and groups of residents

Join our amazing team at one of our Award-Winning Hotels in Bloomington, MN. We are seeking an General Manager for our TownePlace Suites located across from the Mall of America. This position currently starts between $70,000-$80,000. COMPANY OVERVIEW Terratron, Inc. offers a competitive benefit package to all full-time associates that includes: Quarterly bonus program Stock sharing Medical, Vision, Dental, and Life insurance Company-funded Short Term Disability insurance 401(k) with employer matching Paid time off 50% discount at all Terratron food and beverage outlets Hotel discounts worldwide and more! Now offering DailyPay! Ask your Recruiter for more details JOB SUMMARY The General Manager is the primary business leader and brand activator for their property. Responsible for all aspects of the operation. including Guest Service Satisfaction, Room Revenue, and Food & Beverage. The General Manager is key leader of our service culture, executing the brand service strategy, and supporting brand initiatives with the objective of exceeding guest expectations. This person is the point of connectivity from the hotel to the broader community and is actively involved with the sales process. CORE REQUIREMENTS Value Your Team Invest in your team success and development Provide an environment where your associates know they are valued and respected Make it known that your door is always open and available for your team Ensure all departments have what they need from processes to teamwork Make Sure Everything's Running Smoothly Financial and business results need to be consistent and effect Ensure property compliance with legal, safety, operations, service, brand standards and labor Walk the property daily to ensure everything is being done to exceed guest expectations Champion Your Brand Give the brand a voice - maintain the presence of your brand in the community Be passionate about your brand Demonstrate an exceptional work ethic and service delivery Be a change leader and change facilitator while encouraging others to do the same Own the Business Strategy Actively monitor the competition and adjust dynamically to be ahead of the game Explore new business opportunities keeping innovation and uniqueness in mind Progress business in the right direction using data and lessons learned to always be better for your hotel and associates Raise the bar by promoting ideas for improving the property in service and profitability Build Networks with Guests and the Community Anticipate guest needs in service delivery and figure out what's working and what's not Execute flawless service that keeps our guests coming back for more Build key partnerships within the community that align with our brand values Education, Experience and Essential Functions Degree in Hospitality Management or 4+ years' experience hotel operations Previous General Manager experience preferred Ability to work flexible hours including weekends, holidays, and late nights Excellent communication and computer skills Perform other job-related duties at the request of the Area Director and Owner This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Comfort Inn Plymouth is a 111-room hotel, and we are looking for a full-time general Maintenance person to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our hotel facilities and equipment. The successful candidate will be able to perform a variety of maintenance tasks, including plumbing, electrical, HVAC, Pool Certification, and general repairs. If you're the "Fix-it" type of person that knows how to get things done correctly and take pride in yourself and your work... we WANT to hear from you! The hours are typically daytime hours but must be available to work during the weekends as needed. What is in it for you? * Competitive wages * Flexible scheduling * Personal Days Off * Holiday Pay * Referral program * Employee discount program - be a part of the Choice employee discount program. The principal responsibility of the Maintenance position is to perform all tasks related to the maintenance and repair of the hotel and equipment. Essential Functions: - Maintenance * Perform daily, weekly and monthly inspections of all mechanical equipment to ensure proper operation and condition of all parts. * Completes all assigned tasks on daily checklist. * Responds to all guest needs as related to maintenance issues. * Performs regularly scheduled preventive maintenance duties to ensure compliance with company standards. * Communicates with the General Manager any concerns related to tools and supplies, or other work projects. * Maintains exterior of building as needed with snow removal, landscaping, etc. * Performs tasks as communicated through work orders. * Maintains hotel equipment such as vacuums, carpet shampooer etc. * Maintains a clean work area during and after project completion. Requirements Job Requirements/Skills: * Ability to plan and organize projects in a cost-effective manner. * Basic knowledge of proper use and care of tools related to the job. * Technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is desired. * Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. * Ability to read, write, speak and understand the English language to communicate with employees and guests. * Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts. * Attention to detail * Any combination of education, training or experience that provides the required knowledge, skills and abilities to effectively perform the duties. Education/Experience: Comparable hotel size and scope of experience preferred. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Job Description The Country Inn & Suites of Mankato is seeking an experienced Hotel General Manager to join their team! The General Manager fills a key leadership role with the primary responsibility for achieving the maximum profitability of this full service hotel by providing optimum guest services, leading high levels of associate engagement, executing aggressive sales and marketing strategies, optimizing Legends Bar and Grill restaurant and banquet operations and maximizing profits through cost containment. This role oversees daily functions across sales, front desk, housekeeping, food and beverage and maintenance departments, drives revenue growth, maintains service excellence, and fosters a positive work culture. SKILLS & KNOWLEDGE: Must have the ability to provide professional and courteous guest service. Must have good time management skills and the ability to work with minimal supervision. Must have good planning and organizational skills, the ability to multitask and strong attention to detail. Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have demonstrated business communication skills. Must have the ability to maintain a positive and professional attitude when handling guest situations. Must have strong interpersonal leadership skills, the ability to delegate tasks, and set goals. Must have a working knowledge of computers, math skills and the ability to handle monetary transactions. High school diploma or equivalent required; associate degree preferred. 2-3 years of previous hotel management or related experience required. ESSENTIAL FUNCTIONS: Assists all guests in a professional and courteous manner. Performs job duties and responsibilities in a cost-effective manner and within budgetary guidelines. Responds appropriately to guest complaints, solicits feedback and builds relationships as a means to continuously improve guest satisfaction. Investigates guest complaints and promptly resolves all problems, both short-term and long-term. Oversees Legends Bar & Grill operations, ensuring quality food and beverage service, compliance with health and safety standards, and alignment with brand expectations. Coordinate with kitchen and bar staff to maintain inventory, manage costs, and deliver exceptional guest experiences. Maintains, at a minimum, a brand average guest satisfaction score. Establishes departmental goals and monitors action plans. Implements, at a minimum, brand standards of service and operation within all departments. Maximize revenues by developing and implementing a sale and marketing strategy in conjunction with the Sales team. Develops and implements an effective and aggressive outside direct sales strategy. Seeks opportunities to publicize the hotel through the development and implementation of social media and marketing tools, and by building a network within the community through participation in civic affairs. Establishes and implements realistic and effective operational and capital budgets and revenue forecasts. Compares actual operating results with budget projections on a regular basis and takes action to improve results as appropriate. Works in conjunction with the Director of Revenue Management regarding pricing and inventory management. Understands how P&L is prepared and the line items impacted by each department, as well as how to impact the results. Ensure proper cash controls and other internal controls are in order to protect company assets by thoroughly training all associates in proper procedures. Works directly with the property accountant to ensure all revenues and expenses are reviewed and recorded accurately and submitted in a timely manner. This includes but is not limited to daily reports, invoices, month-end information, and any special requests. Also ensures that all accounts receivable or other payments due are promptly followed up on and collected. Interviews and selects qualified associates for hire. Provides effective orientation, training, coaching, evaluation, recognition, and motivation to associates. Provides associates with the necessary tools to perform their jobs. Identifies and communicates performance expectations as well as policies and procedures to associates. Enforces company policies and administers corrective action as necessary, in a consistent and effective manner. Works with Human Resources on all employee relations, performance management, leave of absence and worker's compensation concerns. Promptly responds to all requests from Human Resources regarding personnel matters. Ensures and promotes a professional work environment free from inappropriate and offensive conduct of any type. Conducts routine inspections to ensure the cleanliness and maintenance of the hotel. Understands, promotes and applies all hotel safety and security procedures as required to maintain a safe and secure environment for employees and guests. Keeps supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken. Performs all other duties as assigned. Benefits: This is a full-time, salaried position that requires flexibility in scheduling. We offer a competitive total compensation package including annual performance-based increases, bonus eligibility and the following benefits to full-time regular staff after eligibility requirements have been met: Health and Welfare (Medical, Dental, Vision, Health Savings Account and Flexible Spending Accounts Company Paid Short and Long-Term Disability, Basic Life, and AD&D Voluntary Term Life Retirement Benefits (401k & company matching) Time Off Benefits (Paid Holidays and PTO) Employee discounts Pay: $ 70,000-$77,000 Job Type: Full Time Candidates offered regular employment must submit to a background check and drug test. We are an E-Verify participating employer. EOE M/F/V/D

Job DescriptionBenefits: Bonus based on performance Employee discounts Paid time off Benefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment Job Summary We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Full-time Description Comfort Inn Plymouth is a 111-room hotel, and we are looking for a full-time general Maintenance person to join our team. The ideal candidate will be responsible for ensuring the smooth operation of our hotel facilities and equipment. The successful candidate will be able to perform a variety of maintenance tasks, including plumbing, electrical, HVAC, Pool Certification, and general repairs. If you're the "Fix-it" type of person that knows how to get things done correctly and take pride in yourself and your work... we WANT to hear from you! The hours are typically daytime hours but must be available to work during the weekends as needed. What is in it for you? Competitive wages Flexible scheduling Personal Days Off Holiday Pay Referral program Employee discount program - be a part of the Choice employee discount program. The principal responsibility of the Maintenance position is to perform all tasks related to the maintenance and repair of the hotel and equipment. Essential Functions: - Maintenance Perform daily, weekly and monthly inspections of all mechanical equipment to ensure proper operation and condition of all parts. Completes all assigned tasks on daily checklist. Responds to all guest needs as related to maintenance issues. Performs regularly scheduled preventive maintenance duties to ensure compliance with company standards. Communicates with the General Manager any concerns related to tools and supplies, or other work projects. Maintains exterior of building as needed with snow removal, landscaping, etc. Performs tasks as communicated through work orders. Maintains hotel equipment such as vacuums, carpet shampooer etc. Maintains a clean work area during and after project completion. Requirements Job Requirements/Skills: Ability to plan and organize projects in a cost-effective manner. Basic knowledge of proper use and care of tools related to the job. Technical crafts (HVAC, electrical, plumbing, etc.). Specialization in these trades is desired. Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. Ability to read, write, speak and understand the English language to communicate with employees and guests. Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, to defuse anger, collect accurate information and resolve conflicts. Attention to detail Any combination of education, training or experience that provides the required knowledge, skills and abilities to effectively perform the duties. Education/Experience: Comparable hotel size and scope of experience preferred. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Salary Description 20.00

Job Description Our busy hotel is seeking an energetic, customer-oriented maintenance person to ensure that all of our visitors have an excellent experience at our property. You'll be in charge of the building's maintenance and preventative programs daily to ensure people's enjoyment, health, and safety. The ideal candidate for this position will be an outstanding communicator, a team player, and, above all, someone who enjoys engaging with new people. If you're ready to get started, apply today! Compensation: $21 per hour Responsibilities: Follow all engineering safety rules and regulations Complete all work orders and fix maintenance problems promptly Remain on-call in case of emergencies by keeping a phone on hand Tend to all of the hotel's equipment and conduct preventive maintenance routines Work with a variety of tools hammers and screwdrivers, indicators and edge finders, drills, wrenches, and other maintenance tools of the trade Qualifications: A high school diploma or equivalent GED is required You will need 2-4 years of experience in a maintenance role You should have the ability to lift and carry up to 50 lbs. Driver's license and outstanding driving record is necessary Stellar communication, organizational, and interpersonal skills are needed Drug and background check is required About Company The Lift Bridge Lodge is an independently owned hotel on the shores of Lake Superior. We are part of the Ascend Collection by Choice Hotels. This property has 123 rooms and is situated in the heart of Canal Park in Duluth, MN.