Hotel director jobs in Mississippi

Job Description What Makes a McKibbon Operations Manager? As a key member of the property leadership team, the Operations Manager oversees the day-to-day operations of the hotel, ensuring smooth and efficient functioning of all departments to deliver exceptional guest experience. The Operations Manager may have specific departments assigned to them to oversee at different times such as the Food & Beverage Department or Housekeeping and Front Office. The Operations Manager reports to the General Manager, who will determine the departments of responsibility. The Operations Manager will be responsible for maintaining the highest level of ethical leadership to lead the associates to deliver the highest standard of customer service while embodying McKibbon's Guiding Principles . A Day in the Life: Operations Manager will be responsible for supervising associates, managing expenses and maintaining high service standards in all departments including front desk, housekeeping, food and beverage and maintenance. Responsible for ensuring smooth and efficient delivery of all hotel services to guests. Maintain a high level of cleanliness, service and guest satisfaction throughout the property. Assist in hiring, training and onboarding new employees to ensure adherence to company policies, procedures and brand standards. Schedule, motivate and lead staff to ensure property coverage and achieve high performance, customer service excellence, and operations efficiency. Monitor and evaluate staff performance, providing feedback and coaching as needed. Ensure guest satisfaction by addressing guest concerns, complaints, and requests in a timely and professional manner. Regularly review guest feedback and ratings, using insights to enhance service quality. Assist in managing the hotel's operating budget by monitoring expenses based on guidance from the general manager. You will assist with sales and champion the Daily Sell Strategy. You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company. You will support guest experience and satisfaction in all operations ensuring problem resolution. Depending on your department of responsibility, you may be responsible for conducting daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables. Depending on your department of responsibility, you may be responsible for overseeing the Market (fully stocked, weekly inventory, place orders). Depending on your department of responsibility, you will assist the Executive Housekeeper, inspecting guest rooms and public areas. Depending on your department of responsibility, you may be responsible for maintaining and managing F & B Inventories, and ordering. You will fill in where and when needed, in positions throughout the hotel operation. Ensure proper documentation and reporting of guest and associate incidents or accidents. Operations Manager will act as MOD when scheduled in the absence of the General Manager or Assistant General Manager. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements: Experience working in a hotel as a front desk representative (or equivalent) Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired) The ability to work weekends, holidays, and evenings. The ability to ensure that hotel policies and brand standards are followed. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Ideal Skills & Qualities: Excellent communication and problem-solving skills both written and verbal. The skills and experience to lead a team to consistently deliver exceptional guest service. Maintaining positive relationships with associates to drive associate satisfaction Knowledge of hotel management PMS systems. Customer focused with a passion for providing exceptional service. Ability to work under pressure and handle difficult situations professionally. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description Now Hiring: Hotel General Manager CUSA, LLC, one of the most successful hotel management companies in the industry is searching for a Hotel General Manager with Branded Experience. When joining our team, you will be joining a company who prides themselves with providing exceptional guest service, recognizing our associates as our best asset, and providing value to our business partners and owners. The Hotel General Manager would be responsible for daily oversight of a Fairfield Inn and Suites Hotel. . The expectation would be to enhance the current operational team while improving the hotel Key Performance Indexes. There is also an expectation to improve hotel guest experience in all aspects of the guests stay. . You must have previous Marriott General Manager experience. 3 or more years as a Hotel General Manager M3, ADP experience preferred Background check will be completed on all applicants

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job Title: General Manager - Limited Service Hotel Reports To: Regional Director of Operations / Corporate Office The General Manager is responsible for the overall leadership, operations, and profitability of the hotel. This role ensures the highest level of guest satisfaction, drives revenue growth, controls costs, and maintains compliance with brand standards, company policies, and all applicable laws. The General Manager will lead, develop, and motivate a team to deliver consistent operational excellence in a limited-service environment. Key Responsibilities: Operations Management Oversee daily operations of the hotel, including front desk, housekeeping, maintenance, and breakfast service. Ensure all areas of the property meet or exceed brand standards for cleanliness, maintenance, and presentation. Monitor guest feedback and address service issues promptly to maintain high guest satisfaction scores. Maintain a visible presence in the hotel to interact with guests and staff. Financial Performance Develop and manage annual budgets, forecasts, and financial plans to achieve revenue and profit goals. Control expenses through effective scheduling, inventory management, and cost-saving initiatives. Review daily, weekly, and monthly reports to monitor performance and identify areas for improvement. Sales & Revenue Generation Implement sales strategies to increase occupancy, ADR, and RevPAR. Maintain relationships with local businesses, community leaders, and tourism organizations in the Biloxi and Hattiesburg markets to drive market share. Partner with the sales team (if applicable) and execute local marketing initiatives. Team Leadership & Development Recruit, train, schedule, and manage hotel staff, ensuring adherence to company policies and brand standards. Foster a positive work environment that promotes teamwork, accountability, and professional growth. Conduct regular staff meetings and performance reviews to maintain operational excellence. Compliance & Safety Ensure compliance with all federal, state, and local laws, including labor regulations and safety requirements. Maintain accurate records related to payroll, scheduling, and incident reports. Oversee property safety and security protocols, including emergency procedures. Qualifications: Minimum of 3-5 years of hotel management experience, preferably in a limited-service or select-service environment. Proven ability to achieve financial targets and improve guest satisfaction. Strong leadership skills with the ability to motivate and manage a diverse team. Excellent communication, problem-solving, and organizational skills. Proficiency in property management systems (PMS), Microsoft Office, and hotel revenue management tools. Flexible to work evenings, weekends, and holidays as business demands. Physical Requirements: Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Benefits: Competitive salary and performance-based bonus structure Medical, dental, and vision coverage Paid time off and holiday pay Employee discounts at company properties Professional development and career growth opportunities 401 (K) Retirement Plan 8 federal holidays annually Paid professional learning opportunities Employee Assistance & Wellness Program Workers' Compensation safety coverage

It is the primary responsibility of the Houseperson to assist the Guestroom Attendants. Position Status: Full-Time Responsibilities PRIMARY RESPONSIBILITIES: Ensure that assigned areas are kept clean and neat. Clean ash urns constantly, clean and dust lamps, mirrors, pictures, etc; mop and clean all marble or tile floors in assigned areas. Deliver requested items, such as refrigerators, pillows, rollaways, cribs, etc., to guest rooms. Empty all trash and linen from the Guest Room Attendants' carts as needed. Maintain inventory levels, deliver supplies to assigned lockers, and stock them. Follow Quick Flood Response procedures, safety procedures, general clean/pull room procedures, and quarterly mattress-flipping procedures. Clean restrooms in assigned areas, vacuum all halls, lobbies, and edges; clean all hall railings, and marks on the wallpaper, stairwells, and lockers. Perform all other job-related duties as requested. Qualifications MINIMUM REQUIREMENTS: High school diploma or equivalent One (1) year experience in related field. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledgeable of all cleaning procedures, equipment, and supplies, and able to follow directions effectively. Able to effectively communicate in English, in both written and verbal forms. Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail. Effective listening abilities with strong judgment skills. Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts. Maintain a professional, neat, and well-groomed appearance adhering to company standards.

American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred