Hotel director jobs in Nashville, TN - 36 jobs

Job Description Job Title: Director of Rooms Salary: $100K - $115K + 20% Bonus Benefits: Medical, Dental, Vision (BC/BS), Life Insurance, STD, LTD, 401K + Matching, Relocation (10% of base salary), PTO Program and FREE Parking About Company / Opportunity: An iconic, historic luxury hotel located in the heart of Nashville, renowned for its timeless elegance, architectural grandeur, and legacy of refined Southern hospitality. The property blends classic Beaux-Arts design with modern luxury, offering an intimate, high-touch guest experience that attracts discerning travelers, dignitaries, and cultural enthusiasts. Known for exceptional service standards, curated dining experiences, and a deep connection to the city's music, arts, and political history, the hotel stands as a landmark destination that balances tradition, sophistication, and contemporary comfort. What do we seek? The Director of Rooms serves as a key member of the hotel's executive leadership team, overseeing all aspects of the Rooms Division, including Front Office, Housekeeping, Guest Services, and Concierge operations. This position is responsible for maintaining the highest standards of service and presentation while driving performance, efficiency, and team engagement. The ideal candidate is an inspiring, hands-on leader who combines operational excellence with emotional intelligence. Someone who leads by example, fosters a culture of accountability, and ensures every guest encounter reflects the hotel's commitment to exceptional hospitality. Responsibilities: Provide strategic oversight and hands-on leadership for all Rooms Division departments, ensuring exceptional guest experiences and operational excellence. Maintain a consistent, visible presence throughout the property to support teams, engage with guests, and uphold service standards. Establish, execute, and track departmental goals, budgets, and performance metrics in alignment with the hotel's overall strategy. Partner closely with the General Manager to drive profitability, enhance guest satisfaction, and strengthen brand positioning. Lead the recruitment, development, and mentorship of department leaders and team members, fostering a culture of accountability, professionalism, and service excellence. Evaluate guest feedback, market insights, and operational data to identify trends and implement continuous improvement initiatives. Collaborate with the Director of Engineering and Director of Housekeeping to ensure exceptional standards of cleanliness, maintenance, and presentation across the property. Ensure full compliance with all safety, health, and security regulations. Act as a champion of the hotel's vision and values, setting the standard for service culture and guest engagement. If you are interested in this position, please submit your resume to: ****************************

Job Description What Makes a McKibbon Hotel Houseperson? The Hotel Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles , the Houseperson provides helpful, dependable service that leaves a lasting impression. A Day in the Life: Clean hallways, bathroom, windows, and common areas of the hotel Stock linens and supplies for Room Attendants Assist with laundry and trash removal Identify cleaning and organization tasks necessary for effective and efficient cleaning Provide friendly, guest-focused service Public Areas Vacuum, sweep, and mop floors Dust and wipe furniture, fixtures, and surfaces Clean windows, mirrors, and glass doors Disinfect high-touch areas (door handles, elevator buttons, railings) Spot-clean walls, carpets, and upholstery Empty trash bins and replace liners Restrooms & Guest Areas Sanitize toilets, sinks, and counters Refill soap, sanitizer, and paper products Mop floors and check for spills or hazards Back-of-House Areas Keep storage rooms, closets, and laundry areas tidy Ensure trash and recycling are removed regularly Organization Tasks Stock linen closets with fresh sheets, towels, and amenities Organize housekeeping carts for efficient guestroom service Rotate linens and supplies to ensure older stock is used first Track and report low inventory levels Collect and transport soiled linens from hallways to laundry Keep hallways clear of trash, linens, and obstacles Deliver requested items (extra towels, pillows, etc.) promptly Maintain orderly storage areas to prevent clutter Follow cleaning checklists to ensure consistency Job Requirements: Previous housekeeping/cleaning experience a plus Great customer service and communication skills Embrace the McKibbon Guiding Principles Courteous friendly demeanor to guests, clients and fellow associates Ability to work weekends and holidays Must be 18+ and able to lift at least 20 lbs. Why McKibbon? We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you'll join a supportive team that values your work and helps you grow. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Director of Sales for the TownePlace Suites Franklin Cool Springs! The Director of Sales is responsible for developing and fostering hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel. This is an advanced level position designed to lead a sales effort in the solicitation of new business and the maintenance of existing transient, group, and meeting room businesses. This role is also responsible for all sales/marketing and advertising tasks, public relations, and administrative reporting. Duties & Responsibilities: Provides the highest quality of service to the customer at all times, setting an example for all hotel staff members. Develops a marketing plan by gathering historical and competitive data and determines the appropriate action plan(s) to meet those goals. Works with the General Manager to prepare the annual sales and marketing budget. Updates action plans and financial objectives quarterly. Develops new business by obtaining accounts from competition, through lateral development of existing accounts, and by contacting new customers in the market. The solicitation of new business and saturation of existing business should be through a combination of in-house appointments, telephone, and personal calls as outlined by the marketing plan and budget. Entertains and maintains close relations with major accounts, tourism and business associations, and community leaders to develop positive rapport and ensure repeat business. Prepares and interprets month-end reports. Monitors and analyzes trends so we are always prepared and proactive to changes rather than reactive. Suggests and provides advertising or promotional support, holiday packages, corporate clubs, etc. Works closely with the corporate revenue manager and property leadership to ensure the selling strategies are understood and revenue is maximized. Ensures property follow-up and implementation of guidelines for operational procedures. Revises sales and marketing guidelines, marketing procedures, and promotions manually when appropriate. Qualifies and greets in-house guests at each hotel on a scheduled basis. Completes weekly reports and submits those required to the General Manager. Completes a minimum of 10-12 outside sales calls per week and 4-5 tours of the hotels per week. Completes a minimum of 30 prospecting calls per week. Attends, participates in, and leads weekly sales meetings. Informs General Manager of potential opportunities/concerns with clients and progress of special projects. Monitors room inventory and rate programs; must be knowledgeable of occupancy, average rate, and REVPAR goals. Complies with company policies and procedures. Ability to positively interact with multiple personality types. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements Qualifications: 3+ years experience in hotel sales roles Experience in hotel industry required Ability to work in a fast-paced environment Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. Summary Opening Date: November 1st, 2022 Hotel: 235 Guest Rooms (Including 42 suites) Private Residences: Private Residences Unique Hotel Elements: * Overview: A striking 40-story glass tower blending urban sophistication with eco-conscious design. Four Seasons Hotel and Private Residences Nashville is the social hub of SoBro, steps from Broadway's vibrant music, sports, and entertainment scene. Guests enjoy dynamic dining, a serene spa, and a rooftop pool with sweeping views of the Cumberland River. * Guest Rooms: Hotel accommodations span the 7th to 14th floors of the building. * Residences: Spanning floors 15 through 40, the Hotel features a mix of 144 residential units, consisting of 36 one-bedroom, 80 two-bedroom and 20 three-bedroom units, in addition to eight half-floor three-bedroom penthouse units. * Dining: * Mimo closed November 16th, 2025 & BACCO opens March 20th, 2026 * BACCO Restaurant and Bar - A Tuscan steakhouse with a spirited atmosphere and curated libations. * Rivière Rooftop - Inspired by the sights, sounds and flavors of the Mediterranean Riviera, Rivière Rooftop offers a poolside[1]friendly menu during the day and a full dinner menu in the evening. Located on the 7th-floor pool deck. * Spa - Six treatment rooms - including a couple's suite - all with floor-to-ceiling windows. * Fitness Center - designed in partnership with celebrity trainer and Four Seasons Global Fitness Advisor Harley Pasternak. * Salon Services - Experience the expertise of Nashville's finest hair stylists and nail care technicians. * Pool - Pool terrace located on the 7th floor with all-day sun and a spectacular panorama of the skyline. Meeting and Events - 25,330 sq. ft. of flexible venues with floor-to-ceiling windows, city and river views, and cutting-edge technology. View of Needs * Ideally proven track record as an existing Hotel/Resort Manager, or possibly strong Director of Food and Beverage. * Highly engaged, motivated leader who is results-oriented and elevates a diverse team. * Strong financial business acumen and relationship management skills. * Ability to drive and inspire operational excellence across all departments. * Well-rounded operational knowledge with depth of Food & Beverage experience, given oversight of BACCO Restaurant & Bar, In-Room Dining, Banquets, and Riviere Rooftop. * Have trusted rapport with ownership and asset manager. * HM must be Guest Centric and visible throughout the Hotel and community. * Residential experience is a plus, ability to build strong connections with residence owners is critical. Current Leadership Requirements General * Operational leader who understands the hotel's position in the Nashville luxury market and within the broader Four Seasons portfolio. * Ability to work collaboratively and position the hotel correctly for both ownership and Four Seasons. * High emotional intelligence (EQ) for relationship management across all stakeholders (internal teams, ownership, guests, and brand). * Proactive influencer and future-focused leader who can execute strategic plans that enhance profitability, brand leadership, and guest satisfaction. People * Agile and dynamic leader who inspires and motivates across all departments. * Influential in developing a junior yet engaged leadership team with a strong focus on luxury service standards. * Embrace shared services model and flexible work arrangements. * Mindset focused on employee experience with a consistent "great place to work" culture at all levels. * Partner closely with Director of People & Culture on staffing, morale, and retention strategies. Product * Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product. * Delivery of exceptional service and innovative products across Rooms, F&B, and Engineering. * Maintenance of the product follow up and timely completion of corrective actions. * Continuous engagement with stakeholders and diligent follow-up on product and service. * Strong ability to connect within the local community and major influencers. Profit * Proactive influencer of business direction; capable of establishing and communicating clear vision and strategy. * Ability to drive a culture of profitability through revenue enhancement and cost optimization. * Lead BACCO Restaurant & Bar revenue drive. * Adaptability to changing business environments and leadership in efficient financial management. * Ability to drive a culture of focus * Partner with GM on budgeting, audits, and financial reviews. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Are you passionate about the hospitality industry and posses the business acumen to drive revenue while delivering exceptional guest experiences? Look no further than this great leadership opportunity with Taylor hospitality, where the Team takes immense pride in delivering uniquely exceptional hospitality. In addition to extraordinary dining options, we also offer unforgettable special events, and unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $90,000 - $95,000 based on experience. Benefits Package: Full-Time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, cell phone paid, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts. Role: Oversees all aspects of the hotel operations including sales, guest relations, front desk, housekeeping, food and beverage department, maintenance, finances & budget preparation, team building, and staff development. Must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with hotel objectives. Responsible for the day-to-day management and sales of the hotel and its staff, plus has accountability for planning, organizing, and directing all hotel services, including front-of-house (reception, reservations), food and beverage operations, and housekeeping. In addition, work with the hotel controller to manage the cash flow of the property and the entire accounting process. While taking a strategic overview and planning ahead to maximize profits, the manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. What will be expected of you: Responsible for achieving hotel profitability and operational & cash flow goals. Responsible for revenue growth. Oversight and bottom-line responsibility of all hotel operations including rooms, food and beverage, hotel maintenance, sales and marketing, guest relations, and hotel administration. Monitor the performance of all daily operations assuring all departments are keeping with the highest standards. This would include team members' morale, communication, and a functional organizational structure where all players in the team know their responsibilities and who to report to. Develops, maintains, and disseminates Taylor Hospitality Management and operational philosophy to guide all hotel personnel toward optimal operating results, team member morale, and guest satisfaction. Coordinates the development of the hotel's long-range and annual (business) plans. Implement Taylor Hospitality Management's proven marketing and guest relations programs to promote the hotel's services and facilities to potential and present guests, including other external communications. Delivers and promotes prompt, friendly service to all guests, making them feel welcome. Oversee and work with department heads to supervise staffing, conducting team meetings as required so that the goals and objectives of the hotel are achieved at the highest levels of quality and guest service. Maintains Taylor Hospitality Management team member policy; initiates and monitors policies relating to personnel actions, performance reviews, and training and professional development programs. Conduct all financial meetings related to hotel operations and encourage open lines of communication between the corporate office to achieve Taylor Hospitality's goals. Consistently ensures that the hotel is operated in accordance with all applicable local, state, and federal laws. Oversees the care and maintenance of all the hotel's physical assets and facilities. Gives direction to and works closely with vendors, outside contractors, firms, and individuals providing services to the hotel. Handle guest relations issues as needed. Represent Taylor Hospitality Management to a wide variety of constituents; including community and political leaders, professional and seasonal staff, prospective clients, concessionaires, and vendors in a professional, friendly, and knowledgeable manner. Performs other duties as directed by Taylor Hospitality Management Team. What We're Looking For: Must have direct experience in all key aspects of hotel operations, including, rooms, food & beverage, marketing & sales, cash flow, and full P&L responsibility. Passion for the business of hotels with established experience in team building. The ideal candidate will be a self-starter, highly organized with strong attention to detail, and will have strong written and verbal communication skills. Additionally, the General Manager will be proficient with technology, Microsoft Word, Excel, and Google Applications. Finally, must be able to generate and implement our business plans, and analyze income statements and balance sheets. Two to four years related experience; Bachelor's Degree in Hospitality, Business Management or related field preferred. Must be a Team player within the Taylor Hospitality Organization Must have a passion for executing the administration of the hotel and ensuring the profitability of the facility Must use R&I - Be resourceful and take initiative to accomplish tasks Must have a commitment to excellence and high standards. Strong organizational, problem solving, and analytical skills. Ability to manage, supervise, and motivate subordinates. Possess versatility,, flexibility, and a willingness to work within constantly changing priorities. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.

Assures cleanliness of guest floor corridors, foyers, stairwells, public vending areas and assists Room Attendants in order to maintain Millennium Maxwell House's high standards of quality. Essential Functions: Empty Room Attendant carts of solid linen and trash. Vacuum, sweep, and mop hallways, stairwells, and foyers. Clean and remove spots from corridor walls and doors. Polish and clean mirrors.. Obtain amenities and supplies for Room attendants. Flip mattresses and move furniture as assigned by supervisor. Ensure linen closets are fully stocked Supply room attendants with clean linens Use proper communication etiquette (phone/radio) Proper handling of dirty linen (usage of linen shoots) Maintain closets cleanliness Remove dirty glasses and bring to dishwashing area OTHER: Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/ her attention so corrective action can be taken when appropriate. Regular attendance in conformance with the standards, which may be established by Millennium from time to time, is essential to the successful performance of this position. Employee with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Millennium's rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist Room attendants with removal of trash and linen from guest rooms during high occupancy turnover. Assist the shampooer with relocation of furniture. Respond to guest questions. Provide guest assistance, directions and information as requested. Report all suspicious persons or activities, hazardous conditions, etc. to the Manager on Duty, your department manager or supervisor. Provide instruction and/or guidance for guest and employee on safety in fire or other emergency situations. Other duties as assigned such as assisting Room Attendants and other employees when requested. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following job knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. Knowledge of stain removal and chemical cleaning agents and operation of different types of equipment. Ability to lift, bend, stoop, walk, push or pull heavy equipment and stand for extended periods of time. Lifting may include furniture or equipment weighing up to 100lb.(??) Ability to comprehend and follow instructions from supervisor. Ability to learn and apply Hazardous Chemical and training standards during new hire introductory period. Basic ability to comprehend English language sufficient to understand and communicate information for reasons such as safety and security, e.g. Product safety labels and emergency instructions. Qualifications QUALIFICATION STANDARDS Working Environment / Physical Activities: Inside with protection from weather but not necessarily changes in temperature. Physical activities include lifting 50lbs maximum with frequent lifting and or carrying of objects weighing up to 25 pounds. Walking, talking, seeing, hearing, carrying, lifting, climbing, balancing, stooping, reaching, stretching, handling, feeling, bending, kneeling. Considerable repetitive motion of back, shoulders and arms. Education: Any combination of education and experience that provide the required knowledge, skills and abilities. Experience: Previous janitorial housekeeping experience preferred. Licenses or certificates: No special license required. Grooming: All employees must maintain a neat, clean and well-groomed appearance as outlined in the Millennium Maxwell House Hotel Employee Handbook. Other: None

We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. QUALIFICATIONS: A minimum of 3 years' previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service. Bachelor's degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness. Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives. Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs. Demonstrated success in collaborating with diverse organizational functions to accomplish common goals. Exceptional service orientation with keen ability to focus and deliver on guest needs Reliable and responsible character with exceptional follow up and attention to detail Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays RESPONSIBILITIES: Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Monitor and evaluate each department's daily activities to ensure the successful operation of hotel facilities services and amenities Establish and review departmental standards guidelines and objectives; Update and revise as necessary Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization Support the hotel's sales and business strategies to maximize revenues and profitability. Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments. Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Work Location: In person Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.

Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today! To effectively oversee all operations relating to the Front Office, Guest Services, and Ideal Services departments resulting in high levels of guest satisfaction, and associate development. Responsibilities Ensure Four Diamond standards and consistent levels of guest satisfaction are met. Ensure all arriving and departing guests are treated with maximum courtesy and are served expeditiously by Front Office staff (proper posting of staff, grooming standards, MOS standards being followed) Walk all V1 guestrooms prior to guest arrival. Ensure placement of amenities and preferences. Monitor all guest requests to ensure they are met within the prescribed time limits. Ensure all needed reports and checklists are run and completed. Continued training done with all associates - conducting four Moments of Service on each associate, per month. Communicate with all department managers daily. Communicate all hotel, guest, and group information to associates daily. Handle all guest complaints maintaining a satisfactory impression with the guest. Become familiar with all hotel operating systems and programs. Complete weekly supply inventory and order front office supplies and uniforms. Complete rate discrepancy report. Complete balance reports and credit check reports daily. Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities. Create schedules and monitor staffing levels according to business cycles. Recruit, interview, hire, and train Front Office line and management associates. Effectively coach and counsel associates as needed and complete performance evaluations. Possess a thorough familiarity with the Select Guest program. Provide required SG training to staff. Effectively engage in the service recovery process, handling all guest concerns efficiently and to the satisfaction of the guests. Responsible for scheduling and facilitating monthly OST meetings including agenda development and execution (one training hour per month and meeting minutes on file in HR monthly). Responsible for ensuring all Omni Standards are applied regarding new hire training paperwork and orientation, disciplinary procedures, uniform issuance. Responsible for payroll: Kronos edits, corrections, job coding and terminations. To ensure accurate scheduling based upon occupancy forecasting. To ensure proper daily meetings are held for the staff and all MOS audits are completed monthly. To be thoroughly acquainted with all check-in and check-out procedures and policies, including familiarity with all hotel amenities and local attractions. Responsible for the efficiency of the Select Guest Program including ordering cards, amenities, and daily uploading of SG database to ensure stays are credited toward program rewards. Responsible for initiating purchase orders through Birchstreet Procurement Software and accurate checkbook maintenance. Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles. Be actively engaged with our guests and hotel associates, demonstrating, and rewarding Power of One behaviors. Support a positive work environment of employee growth and development, interdepartmental teamwork, and exceptional customer service. Qualifications 3 years hotel Front Office and/or Guest Services Management experience required. Department Head experience in other Rooms Department may also be considered as Rooms Department Head experience is strongly preferred. Previous leadership experience in an upscale, full-service hotel environment with a strong understanding of front office hotel procedures and practices required. Exceptional knowledge and understanding of front office operations, to include cash handling, computation of accurate mathematical calculations, check in, check out, walk procedures, managing room availability, upsell procedures, special needs of VIP guests, room assignments, and safety standards. Proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests. Able to set priorities for the Front Office team and provide feedback to others that enhances performance. Prior experience managing schedules, payroll, service recovery and associate relations matters required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. Ability to work well under pressure, dealing with many arrivals and departures within a short period of time. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Developed computer proficiencies, OPERA experience a plus. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City. Summary Opening Date: November 1st, 2022 Hotel: 235 Guest Rooms (Including 42 suites) Private Residences: Private Residences Unique Hotel Elements: Overview: A striking 40-story glass tower blending urban sophistication with eco-conscious design. Four Seasons Hotel and Private Residences Nashville is the social hub of SoBro, steps from Broadway's vibrant music, sports, and entertainment scene. Guests enjoy dynamic dining, a serene spa, and a rooftop pool with sweeping views of the Cumberland River. Guest Rooms: Hotel accommodations span the 7th to 14th floors of the building. Residences: Spanning floors 15 through 40, the Hotel features a mix of 144 residential units, consisting of 36 one-bedroom, 80 two-bedroom and 20 three-bedroom units, in addition to eight half-floor three-bedroom penthouse units. Dining: Mimo closed November 16th, 2025 & BACCO opens March 20th, 2026 BACCO Restaurant and Bar - A Tuscan steakhouse with a spirited atmosphere and curated libations. Rivière Rooftop - Inspired by the sights, sounds and flavors of the Mediterranean Riviera, Rivière Rooftop offers a poolside[1]friendly menu during the day and a full dinner menu in the evening. Located on the 7th-floor pool deck. Spa - Six treatment rooms - including a couple's suite - all with floor-to-ceiling windows. Fitness Center - designed in partnership with celebrity trainer and Four Seasons Global Fitness Advisor Harley Pasternak. Salon Services - Experience the expertise of Nashville's finest hair stylists and nail care technicians. Pool - Pool terrace located on the 7th floor with all-day sun and a spectacular panorama of the skyline. Meeting and Events - 25,330 sq. ft. of flexible venues with floor-to-ceiling windows, city and river views, and cutting-edge technology. View of Needs Ideally proven track record as an existing Hotel/Resort Manager, or possibly strong Director of Food and Beverage. Highly engaged, motivated leader who is results-oriented and elevates a diverse team. Strong financial business acumen and relationship management skills. Ability to drive and inspire operational excellence across all departments. Well-rounded operational knowledge with depth of Food & Beverage experience, given oversight of BACCO Restaurant & Bar, In-Room Dining, Banquets, and Riviere Rooftop. Have trusted rapport with ownership and asset manager. HM must be Guest Centric and visible throughout the Hotel and community. Residential experience is a plus, ability to build strong connections with residence owners is critical. Current Leadership Requirements General Operational leader who understands the hotel's position in the Nashville luxury market and within the broader Four Seasons portfolio. Ability to work collaboratively and position the hotel correctly for both ownership and Four Seasons. High emotional intelligence (EQ) for relationship management across all stakeholders (internal teams, ownership, guests, and brand). Proactive influencer and future-focused leader who can execute strategic plans that enhance profitability, brand leadership, and guest satisfaction. People Agile and dynamic leader who inspires and motivates across all departments. Influential in developing a junior yet engaged leadership team with a strong focus on luxury service standards. Embrace shared services model and flexible work arrangements. Mindset focused on employee experience with a consistent “great place to work” culture at all levels. Partner closely with Director of People & Culture on staffing, morale, and retention strategies. Product Attention to Detail / Style Component is very important / product innovation / creativity / maintenance of product. Delivery of exceptional service and innovative products across Rooms, F&B, and Engineering. Maintenance of the product follow up and timely completion of corrective actions. Continuous engagement with stakeholders and diligent follow-up on product and service. Strong ability to connect within the local community and major influencers. Profit Proactive influencer of business direction; capable of establishing and communicating clear vision and strategy. Ability to drive a culture of profitability through revenue enhancement and cost optimization. Lead BACCO Restaurant & Bar revenue drive. Adaptability to changing business environments and leadership in efficient financial management. Ability to drive a culture of focus Partner with GM on budgeting, audits, and financial reviews. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************

Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership. Drives implementation of the Renaissance brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution and guides their individual professional development. The position ensures Marriott International sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of Marriott and property owner work together to achieve Renaissance brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents Marriott and Renaissance brand values in all leadership actions. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area. Preferred: • General Manager experience with emphasis on Boutique and Luxury. • Ability to work flexible hours including weekends, holidays and late nights. • Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. JOB SPECIFIC TASKS Business Strategy Development Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans are aligned with Marriott and Renaissance brand business strategies; translates Renaissance global strategic plan into one that can be executed on property. Business Strategy Execution Executes business plans designed to maximize property customer satisfaction, profitability, and market share; verifies that property business plans and employees are aligned with Marriott and Renaissance brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; drives business plans and actions to have a positive impact on property performance. Sales and Marketing Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; verifies that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force. Talent Management and Organizational Capability Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; verifies that all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; drives for effective work processes, systems and teamwork to maximize individual and overall property performance. Brand Champion Serves as a passionate brand advocate and verifies that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and Renaissance brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery for all employees on property; champions change; inspires and motivates team to achieve operational excellence; represents Marriott and Renaissance brand values in all leadership actions. Business Information Analysis Reviews business related data such as market share, financial performance, inventory, employee engagement, and customer satisfaction; analyzes business information to proactively address changing market conditions, ensure property operates within budgetary guidelines, and achieves profit margin goals; uses business information to identify indicators of product and service successes and opportunities for improvement; integrates business information into business plans. Employee and Labor Relations Verifies that all employees are treated fairly, and with respect, and handles any gaps that are discovered; builds rapport with employees by fostering an environment of open communication and spending time with employees on the frontlines; makes self available to employees (“open door policy”); ensures pay and benefits are appropriate for labor market; celebrates the success of employees in a public way; works with Human Resources to maximize employee engagement and monitor local labor environment to address issues as needed. Revenue Management Works with Revenue Management team to develop effective pricing strategies, balancing seasonality, economy, customer segments, property objectives and customer satisfaction; established revenue strategy that supports Renaissance brand positioning in local market; monitors demand forecasting and revenue practices to maximize yield; identifies ways to grow occupancy, RevPAR, and market share by researching and staying aware of competitor strategies; controls labor and capital expenses. Owner Relations Builds strong rapport with property owners through proactive and on-going communication; keeps owner informed of brand initiatives and guest experiences; provides owners with in-depth analysis of property performance, incorporating guest, financial and employee business data; manages an effective balance between owner interests and Marriott/Renaissance brand interests and develops solutions that create value for both; develops and effectively promotes ideas for improving property service and profitability to ownership. Customer and Public Relations Management Interacts with guests and other customers on a frequent basis to obtain feedback about their experiences on property; utilizes guest/customer feedback to recognize outstanding employee service performance and improve service delivery; emphasizes and holds leadership team accountable for addressing service failures or potential service failures, and for developing innovative ways to exceed guest expectations; establishes presence in the market by actively promoting an exemplary property/brand image, involving oneself in the local community, and by developing strategic alliances with local officials, businesses, and customers; anticipates needs of large groups or high profile guests in order to deliver flawless service; verifies that products, services, and events attain the appropriate publicity (“PR buzz”). Company/Brand Policy, Procedures, and Standards Compliance Verifies property compliance with legal, safety, operations, labor, and Marriott and Renaissance brand product and service standards; conducts both routine and short-notice quality assurance audits with specific departments; holds employees accountable for performing audits on a regular basis; conducts detailed walk-throughs to ensure building, public areas, kitchen, and grounds are well-maintained, safe, and meet or exceed guest expectations; verifies that employees are appropriately trained and performing to standard. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Bankers Alley Hotel, Tapestry Collection by Hilton is looking for their next Sales Manager to join their team. The Bankers Alley Hotel offers 124 stylish guestrooms and 10,000 square feet of versatile meeting space. Our vision is to create a distinctive hospitality experience that tells a memorable story and fosters genuine connections between every guest and the best of Nashville - its culture, art, people, and iconic vibe. Our ideal candidate has at least one year of group sales experience at a similarly sized property. They are hungry for success, highly motivated, and skilled at overcoming objections. This individual excels at prospecting and uncovering new business opportunities, is driven to exceed goals, and thrives in a fast-paced, results-oriented environment. Candidates should have in-market and have experience in BT markets and local accounts. Shift Pattern\: This role is primarily Monday - Friday 8\:30am - 5\:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Rate\: This role is a salaried role with a competitive salary and qualifies for a bonus incentive program. The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage - for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program\: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications* 401K plan and company match to help save for your retirement Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs * Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. Specifically, you would be responsible for performing the following tasks to the highest standards: Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals. Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams. Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals. This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel. Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent. Prospecting - Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy. Negotiations - Understand the customer and the business leaders expectations. Adapt to a changing market. Customer and Account Management: Actively engage with Hilton Worldwide Sales, Convention Bureau and Intermediaries to retain existing customers and secure new business for the Hotel. Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events. Develop, execute and communicate a monthly, quarterly and annual business plan for a designated market. Maintain up to date pipeline of business opportunities that will meet the short and long-term business objectives for the designated market. Represent hotel in all interactions dealing with their customers relative to sales, including creating business proposals and executing contracts. Conduct site inspections through masterful story telling with prospective and existing customers based on their individual needs. Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards. Prospecting: Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts, maximizing new room revenue and meet and exceed lead generation goals. Create and execute plan to shift share from your competitors. Engage in outside sales activities to uncover needs, build relationships and to win new business. Negotiations: Negotiate contracts and commission agreements with end-user customers and intermediaries. Provide solutions that both achieve and protect the financial goals of the hotel while strengthening relationships with customers. Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed. #LI-JW1 What are we looking for? To fulfill this role successfully, you should demonstrate the following minimum qualifications: Minimum Education\: Bachelor's Degree preferred Minimum Years of Experience\: Minimum of one year of Hotel experience in guest contact areas. Previous sales experience preferred. Additional Requirements\: Ability to travel on short notice and adaptable to schedule changes. Highly professional presentations and oral and written communication skills. Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans

Job Description We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Compensation: $13 hourly Responsibilities: Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces Retrieve clean linens from housekeeping storage facilities and distribute them to each floor Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Qualifications: Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have graduated high school or received an equivalent certification (GED) 1 year experience as a houseperson or housekeeper strongly desired Proven customer service experience with a strong guest-focused mentality Experience with a variety of cleaning products and techniques About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

The Galt House Hotel, a Wyndham Trademark Hotel is the only largest hotel in the state of Kentucky and the largest in Wyndham brand. The 1310-room hotel features over 130,000 sq. ft. of meeting space, 53 meeting rooms, an outdoor pool, retail space, and a salon and spa. As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. You ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Essential Functions: Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Bottom line: Build a beautiful company. Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company. Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to property systems. Spearhead the development, communication and implementation of effective growth strategies and processes. Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives. Foster a success-oriented, accountable environment within the company. Represent the firm with clients, investors, and business partners. Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same. Ensures hotel functions are executed according to specifications and quality standards are met. Advises Human Resources and other management on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures managers and supervisors are adhering to company policy and administering practices in fair and equitable manner. Manages budget and controls expenses effectively. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate. Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance. Other duties as assigned Qualifications Bachelor s degree (BS/BA) in business administration, industrial engineering or related field. 10 or more years of management experience, preferably in hotel operations. Knowledge of industry standards, human resources laws and regulations, and employee relations skills. Professional appearance and demeanor required Must be able to communicate effectively with all levels of Management Must have the ability to handle stress and pressure while maintaining composure Must have the ability to resolve problems effectively and in a positive manner Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts Must be detail oriented and have strong organizational skills Must have proper telephone etiquette Must be able to multi-task and to meet deadlines Basic computer skills including Microsoft Office Software including Word and Excel are required; Must have legible handwriting skills Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error Must be able to work a flexible schedule including nights, holidays and weekends as business demands Will be interacting with guests face-to-face and on the telephone Must be able to work in a diverse, fast-paced environment

Dalwadi Hospitality Management - Hotel Maintenance Are you a highly skilled individual who thrives in a dynamic work environment? Do you enjoy maintaining properties to ensure a delightful experience for guests? If yes, then this immediate opportunity as a Hotel Maintenance at Dalwadi Hospitality Management is perfect for you! The Dalwadi Hospitality Management team is seeking a motivated individual to join our loving and enthusiastic team in Houston, Texas. As a Hotel Maintenance employee, you will be responsible for the preventative maintenance and repair of the hotel's systems and equipment, ensuring the general upkeep of the property. If you have experience with pool maintenance, that's a delicious plus! At Dalwadi Hospitality Management, you will have the chance to work with a talented group of professionals dedicated to providing outstanding experiences for our guests and associates. Responsibilities: Follow the schedule of property and equipment preventive maintenance programs in compliance with brand standards Maintain a log of all repair items requiring outside service Keep public areas clean and maintain the appearance of the parking lot Respond to and complete all guest requests promptly Collaborate with the GM, housekeeping, and front desk to ensure all work orders are completed Requirements: Valid driver's license for errands and job duties Good customer service skills Ability to work independently and with others Good communication skills Attention to detail Ability to occasionally lift/carry up to 50 lbs Displays good initiative Essential Duties: Follow scheduled property and equipment preventive maintenance programs Troubleshoot and repair malfunctions in mechanical/electrical systems and equipment Service the hotel pool, including adjusting chemicals and maintaining documentation Remove debris from public areas and empty trash receptacles Test and examine life safety systems to ensure operational readiness Respond and comply with all guest requests to ensure satisfaction Attend and participate in all mandatory training Flexible with schedule and assignments Maintain effective performance under pressure Perform additional duties as requested by the supervisor Location: Houston, Texas Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount

The Galt House Hotel, a Wyndham Trademark Hotel is the only largest hotel in the state of Kentucky and the largest in Wyndham brand. The 1310-room hotel features over 130,000 sq. ft. of meeting space, 53 meeting rooms, an outdoor pool, retail space, and a salon and spa. As General Manager you will manage the day to day leadership and direction of the hotel, maximizing on sales and revenue and driving financial returns. Youll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Essential Functions: * Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company. Bottom line: Build a beautiful company. * Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives. * Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company. * Ensures standards for product quality, equipment, and operator performance are maintained and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to property systems. * Spearhead the development, communication and implementation of effective growth strategies and processes. * Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization. * Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program. * Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives. * Foster a success-oriented, accountable environment within the company. * Represent the firm with clients, investors, and business partners. * Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same. * Ensures hotel functions are executed according to specifications and quality standards are met. * Advises Human Resources and other management on labor issues including safety, security, employee relations, scheduling, training, grievances, etc. Ensures managers and supervisors are adhering to company policy and administering practices in fair and equitable manner. * Manages budget and controls expenses effectively. * Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate. * Keeps up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance. * Other duties as assigned Qualifications * Bachelors degree (BS/BA) in business administration, industrial engineering or related field. * 10 or more years of management experience, preferably in hotel operations. * Knowledge of industry standards, human resources laws and regulations, and employee relations skills. * Professional appearance and demeanor required * Must be able to communicate effectively with all levels of Management * Must have the ability to handle stress and pressure while maintaining composure * Must have the ability to resolve problems effectively and in a positive manner * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts * Must be detail oriented and have strong organizational skills * Must have proper telephone etiquette * Must be able to multi-task and to meet deadlines * Basic computer skills including Microsoft Office Software including Word and Excel are required; * Must have legible handwriting skills * Basic mathematical skills and considerable skills using a calculator to prepare moderately complex mathematical calculations without error * Must be able to work a flexible schedule including nights, holidays and weekends as business demands * Will be interacting with guests face-to-face and on the telephone * Must be able to work in a diverse, fast-paced environment

Nashville Hotel The Omni Nashville Hotel was specially created to be an authentic expression of Nashville's vibrant music culture. Across from the new Music City Center, the luxury hotel is a one-of-a-kind experience, fully integrated with an expansion of the Country Music Hall of Fame and Museum on four levels. Located on Fifth Avenue between Demonbreun and Korean Veterans Blvd. The Omni Nashville Hotel design is a modern expression of the city's distinct character, incorporating natural materials, exposed steel and regional limestone. The multi-story hotel and expanded museum shares meeting and entertainment space and brings additional restaurants and retail venues to this dynamic destination in downtown Nashville. The Omni Nashville Hotel's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Nashville may be your perfect match. Job Description Omni Nashville Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Nashville Hotel - apply today! To effectively oversee all operations relating to the Front Office, Guest Services, and Ideal Services departments resulting in high levels of guest satisfaction, and associate development. Responsibilities Ensure Four Diamond standards and consistent levels of guest satisfaction are met. Ensure all arriving and departing guests are treated with maximum courtesy and are served expeditiously by Front Office staff (proper posting of staff, grooming standards, MOS standards being followed) Walk all V1 guestrooms prior to guest arrival. Ensure placement of amenities and preferences. Monitor all guest requests to ensure they are met within the prescribed time limits. Ensure all needed reports and checklists are run and completed. Continued training done with all associates - conducting four Moments of Service on each associate, per month. Communicate with all department managers daily. Communicate all hotel, guest, and group information to associates daily. Handle all guest complaints maintaining a satisfactory impression with the guest. Become familiar with all hotel operating systems and programs. Complete weekly supply inventory and order front office supplies and uniforms. Complete rate discrepancy report. Complete balance reports and credit check reports daily. Adhere to all Systems and Controls of the Front Office, and appropriate areas of responsibilities. Create schedules and monitor staffing levels according to business cycles. Recruit, interview, hire, and train Front Office line and management associates. Effectively coach and counsel associates as needed and complete performance evaluations. Possess a thorough familiarity with the Select Guest program. Provide required SG training to staff. Effectively engage in the service recovery process, handling all guest concerns efficiently and to the satisfaction of the guests. Responsible for scheduling and facilitating monthly OST meetings including agenda development and execution (one training hour per month and meeting minutes on file in HR monthly). Responsible for ensuring all Omni Standards are applied regarding new hire training paperwork and orientation, disciplinary procedures, uniform issuance. Responsible for payroll: Kronos edits, corrections, job coding and terminations. To ensure accurate scheduling based upon occupancy forecasting. To ensure proper daily meetings are held for the staff and all MOS audits are completed monthly. To be thoroughly acquainted with all check-in and check-out procedures and policies, including familiarity with all hotel amenities and local attractions. Responsible for the efficiency of the Select Guest Program including ordering cards, amenities, and daily uploading of SG database to ensure stays are credited toward program rewards. Responsible for initiating purchase orders through Birchstreet Procurement Software and accurate checkbook maintenance. Represent the Omni Brand and Culture at all times; meeting the expectations outlined in the Omni leadership competencies. Reinforce and train associates on Power of One and Power of Engagement principles. Be actively engaged with our guests and hotel associates, demonstrating, and rewarding Power of One behaviors. Support a positive work environment of employee growth and development, interdepartmental teamwork, and exceptional customer service. Qualifications 3 years hotel Front Office and/or Guest Services Management experience required. Department Head experience in other Rooms Department may also be considered as Rooms Department Head experience is strongly preferred. Previous leadership experience in an upscale, full-service hotel environment with a strong understanding of front office hotel procedures and practices required. Exceptional knowledge and understanding of front office operations, to include cash handling, computation of accurate mathematical calculations, check in, check out, walk procedures, managing room availability, upsell procedures, special needs of VIP guests, room assignments, and safety standards. Proven leadership skills and must be able to delegate, effectively train, develop, and motivate staff. Ability to teach employees importance of, and how to interact with internal/external guests and courteously solve internal requests. Able to set priorities for the Front Office team and provide feedback to others that enhances performance. Prior experience managing schedules, payroll, service recovery and associate relations matters required. Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by telephone Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment. Ability to work well under pressure, dealing with many arrivals and departures within a short period of time. Ability to handle stressful situations, while maintaining a calm and welcoming demeanor. Developed computer proficiencies, OPERA experience a plus. Must be able to work a variety of shifts, including weekends and holidays. Move, bend, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Description The beautiful, warm, and welcoming Homewood Suites is seeking an experienced General Manager to lead our team of stars. You must be a motivator and enthusiastic about providing service excellence and leading others. It comes with a competitive salary with achievable bonus potential. Responsibilities to include: Developing the annual hotel operating budget, implement and monitor the final budget monthly. Analyze monthly Profit and Loss statements, account for and report variances. Oversees all property sales activities including soliciting new and existing accounts, develops promotional ideas for review and approval, and maintain constant awareness of the local competition's rates and occupancy. Ensure the highest quality of standards for guest services, room cleanliness and maintenance of facility. Inspect the property daily and implement action to ensure the safety and comfort of guests and associates from injury or illness. Recruit, interview, hire, and manage all staff. Provide feedback and assistance to enable associates to achieve the highest standards of work performance. Develop associates by delegating responsibilities, support training and assist with promotional opportunities within the company. Prepare staff schedules and payroll. Maintain daily check on payroll performance and take positive action to correct high payroll cost. Conduct and oversee weekly staff and department meetings. Ensure guest satisfaction by soliciting feedback from existing customers daily; personally respond to guest correspondence and greeting in-house guests as possible. Prepare forecasts, labor and other reporting and ensure that all reports are submitted to the appropriate corporate department on a timely basis. Responsible for revenues and the accurate reporting of. Prepare and make deposits. Collect, follow-up and ensure A/R balances are at a minimum. Approve or receive approval for purchases and repairs. Solicit bids from vendors for services. Participate in local civic and professional organizations to enhance the visibility and reputation of the property and increase sales. Operational knowledge and experience in all phases of hotel management including sales, human resources, budgeting, accounting, and forecasting. Must have excellent verbal and written communication skills, training skills, time management skills and problem-solving skills. Must be able to delegate and multi-task. Must be proficient in Word and Excel.

Do you have a proven track record of success in hotel management and desire to grow your career to the next level? As a General Manager for Staybridge Suites Florence - Cincinnati South , you'll have the opportunity to apply what you know, strengthen leadership skills, and much more. The Staybridge Suites Florence - Cincinnati South is the premier IHG extended-stay hotel serving business travelers in Florence / Boone County. You will be responsible for mentoring a team of 15 team members ranging from the front desk, housekeeping, & breakfast. This is an excellent opportunity to step into an existing dedicated operations team and grow sales for the property. We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon transitioning as the new General Hotel for the hotel, you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications Qualifications: Minimum of 2 years Hotel Management Experience (IHG Hotels experience preferred, but not required). HotelKey (PEP) Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends Key Words: Hotel, Front Desk, Receptionist, IHG, Hilton, Marriott, Choice Hotels, Opera, PEP, Fosse, ChoiceAdvantage, Travel, Holiday Inn, Holiday Inn Express, Hampton Inn, Home2 Suites, Fairfield Inn, TownePlace Suites, Howard Johnson, Wingate, Comfort Inn, Quality Inn, Best Western

Job Description Hazard Hotel is seeking a full-time Maintenance Technician to join our team. As a member of our maintenance team, you will be responsible for ensuring the cleanliness, functionality, and overall appearance of our hotel facility. This individual contributor role requires a motivated and detail-oriented individual with experience in hospitality and restaurant maintenance. Compensation & Benefits: This is a full-time position with a competitive salary based on experience and qualifications. In addition, VP Management offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and employee discounts. Responsibilities: - Perform routine maintenance tasks such as fixing plumbing issues, painting, and repairing minor electrical problems - Conduct regular inspections of common areas, guest rooms, and public spaces to ensure cleanliness and functionality - Respond promptly to guest requests and work orders in a timely and professional manner - Monitor and maintain inventory levels of maintenance supplies and equipment - Follow proper safety procedures and protocols while completing tasks - Collaborate with other departments to ensure excellent guest experience and satisfaction - Communicate any major maintenance needs or safety hazards to the management team Requirements: - High school diploma or equivalent - At least 2 years of experience in hospitality or restaurant maintenance - Knowledge of plumbing, electrical, and HVAC systems - Ability to work independently and prioritize tasks in a fast-paced environment - Excellent communication and customer service skills - Must be able to lift and carry up to 50 pounds and stand for extended periods of time - Flexible schedule with the ability to work evenings, weekends, and holidays as needed EEOC Statement: VP Management provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, VP Management complies with applicable state and local laws governing nondiscrimination in employment.