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Hotel director jobs in Nashville, TN

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  • Hotel Valet Manager

    LAZ Parking 4.5company rating

    Hotel director job in Nashville, TN

    Want to hear something crazy? Cars only spend 5% of their time driving. Where do they spend the other 95%? PARKED! LAZ Parking is one of the largest and fastest growing parking companies in the country. LAZ operates hundreds of thousands of parking spaces across the country. When it comes to parking, we're the experts! We are also a PEOPLE FIRST company. We often say “parking is our industry but people are our passion.” Our mission is to “create opportunities for our employees and value for our clients”. If you're looking to join a growing company led by passionate people committed to being the best - contact us today! LAZ Hospitality Services is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships across the country and excels at developing relationships through training, human connection, and career development for our employees and partners. The Spirit of the Position: The Hotel Valet Manager supports Regional Management with complete oversight of the financial, operational, safety and service-related success at their hotel. Principal Job Duties: Responsible for the financial, operational, safety, and service success at their hotel(s). Managing, planning, scheduling, training, and directing the activities of Assistant Hospitality Managers, Supervisors, Shift Leads and frontline staff. Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety & service thresholds and initiatives that are aligned with the expectations of our various clients. Additional duties as assigned. People Attend daily stand up meetings and resume meetings scheduled by client either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads. Ensure LAZ internal stand up meetings (Pre-Shifts) are held each shift either personally or managed through Assistant Hospitality Managers / Supervisors / Shift Leads. Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking's culture as a guideline. Identify high potential employees to support the organization's continued growth, both within your region and outside. Actively participate in the recruiting and onboarding process for prospective employees. Ensure all safety initiatives from the National Safety & Training Manager, Hospitality are rolled out to new and existing employees. Address any and all safety concerns promptly. Product Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics. Responsible for cultivating client relationships and business retention. Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned hotel(s). Understand, implement, and deliver all requirements that are outlined within the contractual agreement between LAZ Parking and our clients. Profit Responsible for claims and safety related training, prevention initiatives, and claims processing including claims investigation, client and guest follow-up, and compliant reporting. Responsible for overall financial success including audit compliance and ensuring the operation follows audit protocol. Responsible for payroll processing; ensuring sign off on hours in timely manner; collaborate with the local payroll department to ensure pay data is completed properly; work with Human Resources Business Partner to ensure proper wage and hour compliance. Responsible for ensuring LHIST data is entered daily and accurately. Responsible for financial management of assigned location ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling and operational expenses. Daily, weekly, monthly, and annual financial and operational reports as required. Preparation of budgets/monthly reviews of profit/loss for their assigned hotel(s). Monitor, review, and analyze the market rate structures. Education: Bachelor's Degree or equivalent work experience desired. Experience: 3+ years Valet Management experience required. Prior experience in the hospitality industry (Parking, Restaurants, Hotels, etc.) is preferred. Valid driver's license required. Previous experience working in fast-paced environment with high customer expectations. Knowledge of Excel, Word, Power Point and General Microsoft Office Applications. Skills: Ability to seek improvement and create an environment of idea sharing and creative problem solving. Capable of handling employee conflict, following grievance procedures, mediating and conflict resolution. Strong customer service skills and abilities. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). Excellent team building and interpersonal skills. Ability to communicate professionally and effectively with all levels of the organization. Ability to interpret policies, procedures, and standard business practices. Demonstrates a sense of urgency and timeliness. Physical Demands: Willingness to work in the elements - heat, wind, snow, rain, etc. Ability to lift, push and pull at least 50 pounds. Ability to stand, walk and run for extended periods of time. Ability bend, stoop, squat and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status: Exempt, Non-Tipped LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify.
    $46k-68k yearly est. 3d ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Hotel director job in Nashville, TN

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $65k-87k yearly est. 14d ago
  • General Manager - Capital Plaza Hotel

    The Franklin Hotel 3.9company rating

    Hotel director job in Frankfort, KY

    Are you passionate about the hospitality industry and posses the business acumen to drive revenue while delivering exceptional guest experiences? Look no further than this great leadership opportunity with Taylor hospitality, where the Team takes immense pride in delivering uniquely exceptional hospitality. In addition to extraordinary dining options, we also offer unforgettable special events, and unforgettable group stay experiences. Taylor Hospitality is an Exceptional Company built by Exceptional Team Members. Compensation: $90,000 - $95,000 based on experience. Benefits Package: Full-Time team members receive benefits including health, dental, vision, and life, 401(k), STD, LTD, paid holiday, vacation, cell phone paid, personal & sick time, lean management training, and other employee discount benefits through our HR provider LL Roberts. Role: Oversees all aspects of the hotel operations including sales, guest relations, front desk, housekeeping, food and beverage department, maintenance, finances & budget preparation, team building, and staff development. Must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. The General Manager must be able to delegate responsibilities, organize complex projects, and establish priorities consistent with hotel objectives. Responsible for the day-to-day management and sales of the hotel and its staff, plus has accountability for planning, organizing, and directing all hotel services, including front-of-house (reception, reservations), food and beverage operations, and housekeeping. In addition, work with the hotel controller to manage the cash flow of the property and the entire accounting process. While taking a strategic overview and planning ahead to maximize profits, the manager must also pay attention to the details, setting the example for staff to deliver a standard of service and presentation that meets guests' needs and expectations. What will be expected of you: Responsible for achieving hotel profitability and operational & cash flow goals. Responsible for revenue growth. Oversight and bottom-line responsibility of all hotel operations including rooms, food and beverage, hotel maintenance, sales and marketing, guest relations, and hotel administration. Monitor the performance of all daily operations assuring all departments are keeping with the highest standards. This would include team members' morale, communication, and a functional organizational structure where all players in the team know their responsibilities and who to report to. Develops, maintains, and disseminates Taylor Hospitality Management and operational philosophy to guide all hotel personnel toward optimal operating results, team member morale, and guest satisfaction. Coordinates the development of the hotel's long-range and annual (business) plans. Implement Taylor Hospitality Management's proven marketing and guest relations programs to promote the hotel's services and facilities to potential and present guests, including other external communications. Delivers and promotes prompt, friendly service to all guests, making them feel welcome. Oversee and work with department heads to supervise staffing, conducting team meetings as required so that the goals and objectives of the hotel are achieved at the highest levels of quality and guest service. Maintains Taylor Hospitality Management team member policy; initiates and monitors policies relating to personnel actions, performance reviews, and training and professional development programs. Conduct all financial meetings related to hotel operations and encourage open lines of communication between the corporate office to achieve Taylor Hospitality's goals. Consistently ensures that the hotel is operated in accordance with all applicable local, state, and federal laws. Oversees the care and maintenance of all the hotel's physical assets and facilities. Gives direction to and works closely with vendors, outside contractors, firms, and individuals providing services to the hotel. Handle guest relations issues as needed. Represent Taylor Hospitality Management to a wide variety of constituents; including community and political leaders, professional and seasonal staff, prospective clients, concessionaires, and vendors in a professional, friendly, and knowledgeable manner. Performs other duties as directed by Taylor Hospitality Management Team. What We're Looking For: Must have direct experience in all key aspects of hotel operations, including, rooms, food & beverage, marketing & sales, cash flow, and full P&L responsibility. Passion for the business of hotels with established experience in team building. The ideal candidate will be a self-starter, highly organized with strong attention to detail, and will have strong written and verbal communication skills. Additionally, the General Manager will be proficient with technology, Microsoft Word, Excel, and Google Applications. Finally, must be able to generate and implement our business plans, and analyze income statements and balance sheets. Two to four years related experience; Bachelor's Degree in Hospitality, Business Management or related field preferred. Must be a Team player within the Taylor Hospitality Organization Must have a passion for executing the administration of the hotel and ensuring the profitability of the facility Must use R&I - Be resourceful and take initiative to accomplish tasks Must have a commitment to excellence and high standards. Strong organizational, problem solving, and analytical skills. Ability to manage, supervise, and motivate subordinates. Possess versatility,, flexibility, and a willingness to work within constantly changing priorities. Additional Information: Kindly, be aware that the job description provided is not an exhaustive account of the activities, duties, or responsibilities entailed for this role. Standard Operating Procedures, Training Checklists, and Departmental Handbooks will be provided to ensure the Team Member is trained in all duties and responsibilities of the position. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Up to Par Management and Taylor Hospitality are Equal Employment Opportunity companies, we are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, religion, sex, national origin, sexual orientation, age, citizenship, marital status, or disability. About the Company: Up to Par Management | Taylor Hospitality's Vision is to be an Exceptional Hospitality and Golf Management Company built by Exceptional Team Members who are Delivering on our Purpose to Positively Impact Others.
    $90k-95k yearly Auto-Apply 60d+ ago
  • General Manager - Hotel

    Nashville Hospitality Concepts

    Hotel director job in Nashville, TN

    We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. QUALIFICATIONS: A minimum of 3 years' previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service. Bachelor's degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness. Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives. Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs. Demonstrated success in collaborating with diverse organizational functions to accomplish common goals. Exceptional service orientation with keen ability to focus and deliver on guest needs Reliable and responsible character with exceptional follow up and attention to detail Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays RESPONSIBILITIES: Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Monitor and evaluate each department's daily activities to ensure the successful operation of hotel facilities services and amenities Establish and review departmental standards guidelines and objectives; Update and revise as necessary Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization Support the hotel's sales and business strategies to maximize revenues and profitability. Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments. Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Work Location: In person Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
    $85k-120k yearly Auto-Apply 60d+ ago
  • Director of Front Office

    The Joseph, a Luxury Collection Hotel, Nashville

    Hotel director job in Nashville, TN

    WHO YOU ARE You love being the person both guests and your team can rely on; you're the "go-to". You're great at anticipating the needs of your team, and helping others feel like they are always one step ahead because what they need is done before they even have to ask. You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in a well-groomed team while working in an upper upscale environment. WHAT YOU DO You manage our team in ensuring every guest to the hotel is welcomed with a smile, and you make sure each associate taken care of with a sense of urgency. You train and coach your team for optimal performance. Special attention is paid to check ins and check outs, ensuring that the Guest Services team is providing a superb guest experience. Responding to guest and team concerns, training new team members, and building emotional connections are all part of your day to day. WHERE YOU WORK The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. Benefits Medical/Dental/Vision Company paid Life insurance 401K Paid Time Off Free Meals during work Discounted room benefits Free parking Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law.
    $56k-91k yearly est. Auto-Apply 17d ago
  • Manager Hotel Accounting

    Hilton Worldwide 4.5company rating

    Hotel director job in Memphis, TN

    * This role is based at our corporate office in Memphis, TN* This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. As a manager on the hotel accounting team reporting to the Director/Senior Manager, you will focus on accounting, reporting, compliance and other accounting activities related to all centralized hotels. You will also train and supervise hotel accounting team members, as well as identify and manage improvement opportunities and special projects. HOW WE WILL SUPPORT YOU Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: * Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night * Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount * Paid parental leave for eligible Team Members, including partners and adoptive parents * Mental health resources including free counseling through our Employee Assistance Program * Paid Time Off (PTO) * Learn more about the rest of our benefits At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate. Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans. HOW YOU WILL MAKE AN IMPACT Your role is important and below are some of the fundamental job duties that make your work unique. What your day-to-day will be like: * Hire, supervise, and evaluate Team Members and build competence with Staff Accountants, Analysts and Senior Analysts through training and mentorship. * Coordinate cash management needs for hotels. This includes reviewing actual and projected cash flow reporting, owner distributions, monitoring cash requirements, and working capital balances. * Bring your strong working knowledge of the financial impact of all contracts associated with the hotels so you can assist other staff and senior management in understanding the implications of different courses of action. * Evaluate and streamline business processes to maximize efficiency and effectiveness within the department to ensure the strategies, objectives and directives of the department are carried out. * Collaborating on continued improvement of department processes at both the hotel and corporate level. How you will collaborate with others: * Work with hotel owners, leading all aspects of owner reporting, cash management, and serving as the main Hilton accounting contact. * Work directly with the property Directors of Finance on accounting and financial issues. What you will take ownership of: * Participate in special department projects such as system conversions, new software implementation & automation, implementing process improvements and new hotel openings/conversions. * Supports other teams during staffing gaps and provides monthly updates to Directors on project work. * Lead monthly closing and post-closing activities (perform detailed financial statement variance and workpaper reviews, research and resolve issues arising throughout the closing and post-close period, review and approve balance sheet reconciliations and wire transfers). * Perform compliance duties such as the review of management and franchise agreements and the set-up and maintenance of internal controls and SOX compliance. What are we looking for? We are looking for leaders who are motivated by the opportunity to address complex challenges and contribute to meaningful outcomes. At Hilton, we value business insight and the skill to foster strong, collaborative partnerships as essential to success. Ideal candidates for this role will demonstrate the following attributes and skills: * Leaders who are collaborative and comfortable with mentorship, helping their team prioritize, providing feedback to leadership, and communicating results and areas for improvement• * Communicators who will positively influence Hilton's partners while communicating at all levels, both verbally and in writing. * Leaders who take thoughtful action, operate with a cool head under time constraints, and adjusts effectively to change. * Accountable individuals who capably handle complex and multiple tasks WHY YOU'LL BE A GREAT FIT! You have these minimum qualifications: * Five (5) years of professional Accounting experience * Four (4) years of work experience preparing, analyzing, or auditing financial statements It would be useful if you have: * Bachelor's/Masters Degree in Accounting/Finance * Two (2) years of supervisory experience * Hospitality industry experience * CPA license WHAT IT IS LIKE WORKING FOR HILTON Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.
    $55k-83k yearly est. 27d ago
  • Overnight Hotel Manager

    Resort Manager In Amelia Island, Florida

    Hotel director job in Louisville, KY

    Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description The Overnight Manager will oversee the overnight shift, ensuring the hotel's operations run efficiently. This role involves supervising, training, and supporting overnight staff, ensuring that all departments meet Omni Standards. The Overnight Manager works closely with the Directors of Front Office Operations, Loss Prevention, Housekeeping, and Rooms, as well as with the night staff to deliver superior service to guests.This role is crucial in ensuring smooth hotel operations during the overnight shift while providing a positive experience for both guests and staff. Responsibilities • Oversee Overnight Operations: Ensure all hotel departments (front office, housekeeping, security, etc.) meet Omni Standards during the overnight shift. • Night Audit Leadership: perform and assist with Night Audit process at the Front Desk to ensure all audit functions are completed properly. • Complete and forward required paperwork in a timely manner. • Conduct training sessions to ensure all overnight staff are proficient in hotel operations, following Omni Standards. • Handle and resolve guest complaints promptly, maintaining a high level of guest satisfaction. • Be familiar with hotel computer systems for troubleshooting and training, ensuring proper operation of equipment and manual systems. • Ensure adherence to hotel and departmental policies and procedures, including safety protocols. • Maintain ongoing communication with department managers, provide feedback to other managers regarding staff performance, addressing any disciplinary issues. • Conduct weekly supply inventories to ensure adequate stock and complete rate discrepancy reports. • Block/assign arrivals for the next day (e.g., VIPs, special requests), prepare group information sheets, and perform check-outs with balance reports. • Ensure compliance with fire, security, and safety procedures. • Collaborate with the Loyalty Ambassador to track and service select guests. • Other duties as assigned by management. Qualifications Minimum 2 years of supervisory/management experience in a hotel. At least 1 year of Front Office or Guest Service experience, or completion of the Omni LID program and previous experience in cash handling roles preferred. Strong leadership skills with the ability to direct, develop, and motivate a team. Excellent verbal and written communication skills in English. Ability to work in a fast-paced environment and resolve issues quickly. Strong problem-solving, prioritization, and organizational abilities. Ability to work under high-pressure situations and manage multiple tasks simultaneously. Proficiency with hotel computer systems - Opera experienced preferred. Ability to perform basic mathematical calculations. Ability to move, lift, carry, push, or pull objects weighing up to 30 pounds. Ability to sit, stand, walk for long periods during a shift and preform repetitive tasks, including using a telephone/computer. Must be STAR certified. Must be Food Handler certified. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $55k-87k yearly est. Auto-Apply 26d ago
  • Hotel General Manager

    Shopping Center Management D B A Turnberry Associates

    Hotel director job in Nashville, TN

    About the Job Experience refined luxury at JW Marriott Nashville, the city's only JW Marriott and a standout destination in Music City. Located in the heart of downtown, our hotel offers breathtaking skyline views from every room and effortless access to the city's top attractions, including Lower Broadway and the Gulch.Elevated dining awaits on the 34th floor at Bourbon Steak by Michelin-starred Chef Michael Mina-recognized as one of the top 10 fine dining restaurants in the country. Guests enjoy panoramic views, an award-winning wine program, and deeply satisfying cuisine.JW Marriott Nashville also features: Downtown's largest and newly renovated year-round rooftop pool deck Mediterranean-inspired poolside bar and grill A full-service spa and 24-hour fitness center with Peloton bikes Artisan café and bakery Multiple artfully designed cocktail lounges At JW Marriott Nashville, hospitality is elevated to an immersive, tailored experience. Every guest interaction is crafted by passionate team members who bring authenticity and excellence to everything they do.To learn more, visit: marriott.com/BNAJW As the General Manager, you are the strategic leader responsible for all facets of hotel operations-from financial performance and guest satisfaction to team leadership and brand alignment. You will champion JW Marriott's brand standards while driving performance, maximizing profitability, and fostering a culture of excellence and collaboration.This is a high-impact, visible role for a results-oriented and forward-thinking leader who thrives in a luxury, service-driven environment.What You Do: (Duties/Responsibilities) Strategic and Financial Leadership Lead the development and execution of annual business plans, budgets, and forecasts Continuously monitor and improve financial performance, occupancy, RevPAR, ADR, and F&B revenue Identify opportunities for growth, efficiency, and innovation across departments Ensure financial targets and ROI are achieved for both ownership and Marriott International Operational Excellence Oversee day-to-day hotel operations across all departments, ensuring a seamless guest experience Conduct regular property walkthroughs to ensure adherence to brand and quality standards Monitor operational KPIs, cost controls, cleanliness, and service delivery Drive continuous improvement in service and guest satisfaction Team and Culture Leadership Lead, inspire, and develop a high-performing executive and management team Foster a positive, inclusive, and high-accountability work culture Provide mentorship, coaching, and performance feedback Ensure alignment with Turnberry Hospitality and Marriott's core values Sales, Marketing, and Guest Engagement Actively engage in the sales process, client relationship-building, and community involvement Collaborate with sales and marketing teams to position the hotel competitively in the market Represent the hotel at industry events, media engagements, and owner meetings Champion a guest-first philosophy and drive improvement in guest satisfaction scores Talent Management and Human Resources Partner with Human Resources on recruiting, onboarding, training, and development Oversee performance management processes, including goal setting, reviews, and succession planning Resolve associate relations issues in compliance with company policies and values Create a workplace that attracts, retains, and develops top talent What You Bring to the Table: (Requirements) Four-year degree in Hospitality Management or a related business or management field Proven experience as a General Manager, preferably within large-scale convention hotels and luxury properties Prior experience with JW Marriott or other Marriott luxury brands highly preferred Operational and Industry Knowledge Comprehensive understanding of hotel operations, including: Marketing strategy and sales planning Security and safety protocols Human resources, labor relations, and team leadership Business planning, financial reporting, and budget forecasting Quality assurance, property maintenance, and long-term operational planning Hospitality law and compliance Communication and Interpersonal Skills Excellent verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and executive stakeholders Clear, concise, and organized written communication skills for reports, correspondence, and internal documentation Strong interpersonal skills, with the ability to manage sensitive situations, resolve conflicts, and maintain a positive team culture Maintains professionalism, courtesy, and respect in all interactions Leadership and Organizational Abilities Proven leadership skills with the ability to inspire, motivate, and develop high-performing teams Strong decision-making and judgment skills in fast-paced and dynamic environments Ability to set priorities, delegate effectively, and manage multiple tasks under pressure and tight deadlines Meticulous attention to detail and a commitment to operational excellence Technical and Professional Skills Proficient in hotel management systems, Microsoft Office Suite, and financial reporting tools Strong analytical skills with the ability to compile, interpret, and act on data and metrics Professional telephone etiquette and overall polished communication skills
    $48k-73k yearly est. Auto-Apply 60d+ ago
  • Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village

    Summit Management Corporation 4.5company rating

    Hotel director job in Nashville, TN

    Job DescriptionJoin the team as our next Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village! We're redefining the hotel experience with a fun, vibrant atmosphere, and exceptional service for our guests. We're looking for an energetic, strategic leader who thrives in a dynamic environment and can bring fresh ideas to life across Guest Services and other departments as deemed by specific hotel needs, (ie, Housekeeping and Maintenance). Your passion for top-tier hospitality and team building will shape the guest experience and fuel our culture. What You'll Do:Lead and inspire our front-line teams to deliver extraordinary service.Foster collaboration among team members and operational departments to maintain high service standards.Oversee seamless daily operations from the front desk to ensure an unforgettable guest experience.Engage in community involvement, with a unique and welcoming presence. Key Qualifications:Education & Experience: College degree or equivalent in-depth hospitality experience preferred.Strong leadership background, ideally in hospitality, with supervisory and team-building experience.Financial acumen and ability to manage budgets effectively.A valid driver's license and ability to work flexible hours as needed - we are a 24/7 operation ya know!Physical & Mental Requirements:Ability to work long and flexible hours in a physically active, guest-facing role.Comfortable handling high-pressure situations with a cool, objective mindset.Excellent problem-solving skills and a strong ability to prioritize in a fast-paced environment.Your Role Includes:Ensuring our guests feel welcomed, valued, and delighted at every touchpoint.Monitoring cleanliness, sanitation, and all quality standards, while adhering to safety and health guidelines.Effectively recruiting, training, and developing a high-performing team.Building schedules that align with hotel needs and special events, with a focus on exceptional guest service.Supporting the brand through creative, hands-on engagement with our teams and guests. Why You'll Love Working with Us: We're all about maintaining a spirited and inclusive workplace, where each team member can thrive, grow, and contribute to a memorable guest experience. Ready to Join Us? If you're an innovative leader with a passion for hospitality and community, this role might be the perfect fit for you! Apply now to help us elevate the hotel experience with a blend of style, energy, and guest-centric service! Benefits:Medical insurance Dental insurance Health insurance Vision insurance Life insurance 401(k) + Employer MatchingPaid time off EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-48k yearly est. 23d ago
  • Hotel Maintenance

    Red Roof Inn

    Hotel director job in Cadiz, KY

    The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs
    $31k-47k yearly est. 60d+ ago
  • Hotel Maintenance

    Dalwadi Hospitality Management

    Hotel director job in Smyrna, TN

    Dalwadi Hospitality Management - Hotel Maintenance Are you a highly skilled individual who thrives in a dynamic work environment? Do you enjoy maintaining properties to ensure a delightful experience for guests? If yes, then this immediate opportunity as a Hotel Maintenance at Dalwadi Hospitality Management is perfect for you! The Dalwadi Hospitality Management team is seeking a motivated individual to join our loving and enthusiastic team in Houston, Texas. As a Hotel Maintenance employee, you will be responsible for the preventative maintenance and repair of the hotel's systems and equipment, ensuring the general upkeep of the property. If you have experience with pool maintenance, that's a delicious plus! At Dalwadi Hospitality Management, you will have the chance to work with a talented group of professionals dedicated to providing outstanding experiences for our guests and associates. Responsibilities: Follow the schedule of property and equipment preventive maintenance programs in compliance with brand standards Maintain a log of all repair items requiring outside service Keep public areas clean and maintain the appearance of the parking lot Respond to and complete all guest requests promptly Collaborate with the GM, housekeeping, and front desk to ensure all work orders are completed Requirements: Valid driver's license for errands and job duties Good customer service skills Ability to work independently and with others Good communication skills Attention to detail Ability to occasionally lift/carry up to 50 lbs Displays good initiative Essential Duties: Follow scheduled property and equipment preventive maintenance programs Troubleshoot and repair malfunctions in mechanical/electrical systems and equipment Service the hotel pool, including adjusting chemicals and maintaining documentation Remove debris from public areas and empty trash receptacles Test and examine life safety systems to ensure operational readiness Respond and comply with all guest requests to ensure satisfaction Attend and participate in all mandatory training Flexible with schedule and assignments Maintain effective performance under pressure Perform additional duties as requested by the supervisor Location: Houston, Texas Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount
    $33k-50k yearly est. 60d+ ago
  • Task Force General Manager | Collegiate Hotel Group

    Graduate Hotels 4.1company rating

    Hotel director job in Louisville, KY

    Schulte Companies is seeking a dynamic, service-oriented Task Force General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. The qualified candidate must be willing to travel 90% of the time, and must be committed. Ideal candidate should possess a strong initiative and desire for personal achievement. Must be able to assist in driving sales, planning and managing the operations of the hotel, achieve customer satisfaction, associate satisfaction and quality service while meeting and exceeding bottom line goals. JOB DUTIES AND RESPONSIBILITIES Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed. Maintains and improves property standards and service to ensure guest satisfaction and the right public image. Ensure that the property and its inventories are always in the best conditions. Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction. Comply with all corporate human resources and accounting procedures. Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction. Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place. Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures. Accompany Director of Sales on sales calls. Become involved in community and/or government affairs. Remain highly visible and be readily available for guests at all times. Perform other duties as assigned to meet business objectives. EDUCATION AND EXPERIENCE Hotel Management, General Business or Marketing degree preferred. Minimum two (2) years of general management experience required (Hyatt/IHG Brand hotels preferred). KNOWLEDGE, SKILLS AND ABILITIES Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner. Excellent verbal and written communication, telephone and presentation skills. Proficient computer skills, including but not limited to Internet and Microsoft Office programs. Proven ability to motivate new staff to top levels of performance. Experience with Opera/Fosse Strong P&L and business acumen PERKS/BENEFITS Work Today, Get Paid today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or next day Automatically save a portion of your paycheck In addition to Daily Pay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! *Schulte Companies is an Equal Opportunity Employer.
    $56k-78k yearly est. 1d ago
  • Hotel General Manager

    Peach Hotel Group

    Hotel director job in Memphis, TN

    The Hotel General Manager (GM) leads all aspects of the hotel's operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.
    $48k-73k yearly est. 60d+ ago
  • Task Force General Manager | Collegiate Hotel Group

    Schulte Corporation 3.9company rating

    Hotel director job in Louisville, KY

    Schulte Companies is seeking a dynamic, service-oriented Task Force General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers, eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, a robust benefit package and an atmosphere designed to encourage and promote career growth within the company. Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. The qualified candidate must be willing to travel 90% of the time, and must be committed. Ideal candidate should possess a strong initiative and desire for personal achievement. Must be able to assist in driving sales, planning and managing the operations of the hotel, achieve customer satisfaction, associate satisfaction and quality service while meeting and exceeding bottom line goals. JOB DUTIES AND RESPONSIBILITIES Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals. Ensures that all policies, procedures, federal, state, and local ordinances with regard to personnel, security, cash handling, guest relations, and safety are followed. Maintains and improves property standards and service to ensure guest satisfaction and the right public image. Ensure that the property and its inventories are always in the best conditions. Achieve budgeted revenue and profit goals, balancing cost with guest satisfaction. Comply with all corporate human resources and accounting procedures. Inspects property on a regular basis and enforces the implementation of actions toward the safety, comfort, and cleanliness of the hotel and guest satisfaction. Ensure property hiring and all employee practices comply with company and legal requirements and strive for a culturally diverse work place. Selects, trains, and directs department supervisors and other associates as necessary keeping them well versed in all policies and procedures. Accompany Director of Sales on sales calls. Become involved in community and/or government affairs. Remain highly visible and be readily available for guests at all times. Perform other duties as assigned to meet business objectives. EDUCATION AND EXPERIENCE Hotel Management, General Business or Marketing degree preferred. Minimum two (2) years of general management experience required (Hyatt/IHG Brand hotels preferred). KNOWLEDGE, SKILLS AND ABILITIES Ability to deal with management, associates, guest and general public in a professional, friendly, courteous, tactful and patient manner. Excellent verbal and written communication, telephone and presentation skills. Proficient computer skills, including but not limited to Internet and Microsoft Office programs. Proven ability to motivate new staff to top levels of performance. Experience with Opera/Fosse Strong P&L and business acumen PERKS/BENEFITS Work Today, Get Paid today with Daily Pay! Track your daily income with updates after every shift you work Transfer your earnings instantly or next day Automatically save a portion of your paycheck In addition to Daily Pay, Schulte Hospitality Group offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment! *Schulte Companies is an Equal Opportunity Employer.
    $37k-51k yearly est. 1d ago
  • Overnight Hotel Manager

    Corporate Office 4.5company rating

    Hotel director job in Louisville, KY

    Reflecting the past, present and future of our vibrant Kentucky town and inspired by the city's rich history and authentic character, the Omni Louisville transforms one of the city's most significant urban blocks into a unique and vibrant mixed-use environment offering hotel guests, residents and locals a chance to connect and enjoy the best of a great city. The hotel is a prominent landmark against the Louisville skyline, glistening during the day and glowing at night, with the iconic glassy ends of the 612 room hotel. The hotel pool and rooftop bar, designed for seamless indoor and outdoor integration, allows guests to rest, relax and socialize with downtown Louisville as the backdrop. The essence of Louisville is woven throughout with interior design blends elements of the city's heritage, culture and character, felt everywhere from the hotel restaurants to a featured bourbon bar to the hotel's Speakeasy and bowling alley. Guests can also enjoy a dynamic 20,000 square foot urban food hall and market connected to the lobby of the hotel. Transforming Liberty Street into a pedestrian thoroughfare, the market serves as a community gateway for hotel guests and locals alike, inviting the neighborhood in with the smells of freshly brewed Heine Brothers' coffee, baked bread, and smoked barbeque. Job Description The Overnight Manager will oversee the overnight shift, ensuring the hotel's operations run efficiently. This role involves supervising, training, and supporting overnight staff, ensuring that all departments meet Omni Standards. The Overnight Manager works closely with the Directors of Front Office Operations, Loss Prevention, Housekeeping, and Rooms, as well as with the night staff to deliver superior service to guests.This role is crucial in ensuring smooth hotel operations during the overnight shift while providing a positive experience for both guests and staff. Location: On-site in Louisville, KY We're proud to offer a wide range of benefits designed to support the health, financial security, and overall well-being of our team members, including: Comprehensive medical, dental, and vision insurance options Paid time off to rest, recharge, and spend time on what matters most 401(K) with company matching, plus access to Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) Voluntary benefits such as life and AD&D insurance, critical illness and accident coverage, hospital indemnity, legal services, identity theft protection, telemedicine, pet insurance, and whole life coverage You'll also enjoy perks like: Discounts on dining, spa treatments, retail purchases, and hotel stays at other Omni locations A fitness incentive program to help you stay active and healthy Access to confidential support services through our Employee Assistance Program (EAP) At Omni, we're committed to creating a workplace where you feel supported, appreciated, and set up for success-both in and outside of work. Responsibilities Oversee Overnight Operations Ensure all hotel departments (front office, housekeeping, security, etc.) meet Omni Standards during the overnight shift. Night Audit Leadership Perform and assist with Night Audit process at the Front Desk to ensure all audit functions are completed properly. Complete and forward required paperwork in a timely manner. Conduct training sessions to ensure all overnight staff are proficient in hotel operations, following Omni Standards. Handle and resolve guest complaints promptly, maintaining a high level of guest satisfaction. Be familiar with hotel computer systems for troubleshooting and training, ensuring proper operation of equipment and manual systems. Ensure adherence to hotel and departmental policies and procedures, including safety protocols. Maintain ongoing communication with department managers, provide feedback to other managers regarding staff performance, addressing any disciplinary issues. Conduct weekly supply inventories to ensure adequate stock and complete rate discrepancy reports. Block/assign arrivals for the next day (e.g., VIPs, special requests), prepare group information sheets, and perform check-outs with balance reports. Ensure compliance with fire, security, and safety procedures. Collaborate with the Loyalty Ambassador to track and service select guests. Other duties as assigned by management. Qualifications Experience: Minimum 2 years of supervisory/management experience in a hotel. At least 1 year of Front Office or Guest Service experience, or completion of the Omni LID program. Previous experience in cash handling. Skills: Strong leadership skills, with the ability to direct, develop, and motivate a team. Excellent verbal and written communication skills in English. Ability to work in a fast-paced environment and resolve issues quickly. Strong problem-solving, prioritization, and organizational abilities. Ability to remain calm and professional in high-pressure or emergency situations. Ability to work well under pressure and manage multiple tasks simultaneously. Proficiency with hotel computer systems (OPERA experience preferred). Ability to perform basic mathematical calculations. Ability to move, lift, carry, push, or pull objects weighing up to 30 pounds. Ability to stand or walk for long periods during the shift and perform repetitive tasks, including using a telephone/computer. Work Conditions: Must be able to handle stressful situations with poise and professionalism. Requires flexibility to respond to emergencies and changing guest or operational needs. Requirements: Must be STAR certified Must be Food Handler certified Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
    $33k-42k yearly est. Auto-Apply 60d+ ago
  • Hotel General Manager

    Woodspring Suites Bowling Green I-65

    Hotel director job in Bowling Green, KY

    As the next general manager of our busy hotel, you'll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!
    $36k-55k yearly est. 60d+ ago
  • Hotel General Manager

    Laquinta Inn & Suites Lexington South

    Hotel director job in Lexington, KY

    Job Description Pay Range $50,000 - $60,000 base salary Bonus potential based on revenue, guest satisfaction, and profit performance. We are seeking a hands-on, business-minded General Manager to lead our 73-room LaQuinta Inn & Suites in Lexington South / Hamburg. This role is ideal for a leader who thrives in a limited-service environment and brings a strong duality of skills in hotel operations and basic property-level sales. The General Manager is accountable for total property performance, including guest satisfaction, team leadership, financial results, and actively driving revenue growth through local sales efforts. Key success will come from building share in our priority segments: 1) Sports groups/team business. 2) Construction, industrial, and blue-collar transient demand. Compensation: $50,000 - $60,000 yearly Responsibilities: Hotel Operations Leadership (Primary) Lead all departments (Front Desk, Housekeeping, Maintenance, Breakfast/FB as applicable) to deliver brand standards and excellent guest experiences. Maintain a visible, on-property presence; step in as needed during busy periods or staffing gaps. Drive consistent execution of LaQuinta/Wyndham standards, QA readiness, and service recovery. Recruit, train, schedule, and coach team members; build accountability and a positive culture. Monitor guest feedback and online reputation; implement action plans to improve scores and rankings. Manage vendors, purchasing, and inventory to ensure operational readiness and cost control. Ensure compliance with safety, labor, and brand policies. Property-Level Sales Market Development (Core Expectation) Own and execute basic sales functions appropriate for a 73-room hotel. Build and maintain a reliable pipeline of demand with a focus on: sports groups and construction/industrial blue-collar transient. Conduct weekly outreach (calls, visits, networking, site tours, email follow-ups). Develop local account relationships that produce repeat business and steady weekday occupancy. Maintain a simple, consistent weekly sales plan: top targets, outreach activity, bookings, and next steps. Coordinate with brand/regional sales resources where applicable, but own execution locally. Revenue, Profit Performance Management Support rate and inventory decisions with comp-set awareness and practical revenue instincts. Price and manage small groups and blocks; respond to RFPs for sports and project crews. Track STR/comp-set results and adjust tactics to grow occupancy and ADR. Drive upsells, extended-stay opportunities, and local promotions tied to key segments. Prepare budgets, forecasts, and monthly performance summaries. Control labor and operating expenses while protecting service quality. Identify revenue-increasing opportunities across rooms, ancillary, and partnerships. Qualifications: What Success Looks Like Strong guest satisfaction and improved online reputation. Consistent brand audit readiness and clean, well-run operation. Growing sports group room nights year-over-year. Stable base of construction/industrial transient accounts driving weekday occupancy. Improved RevPAR and comp-set ranking. Hotel meets or exceeds monthly revenue and GOP targets. Engaged team with strong training and low avoidable turnover. Required Qualifications 2-4+ years as a Hotel General Manager, AGM, or comparable limited-service leadership role. Proven ability to run hands-on hotel operations with high standards. Direct experience with property-level sales (local accounts, groups, community demand). Strong command of hotel financials: PL, labor controls, budgeting, forecasting. Comfortable using PMS/CRS and interpreting STR and market data. Excellent leadership, communication, and guest-recovery skills. Flexible schedule and on-call responsiveness for urgent needs. Preferred Qualifications Experience with LaQuinta, Wyndham, or similar limited-service brands. Established relationships in Lexington/Hamburg sports or construction/industrial markets. Track record of improving ADR/occupancy through grassroots sales efforts. Candidate Profile The right GM for this property is: Operator + Seller: equally confident fixing operational issues and driving new business. Proactive community-connected: builds local demand instead of waiting for it. Organized, numbers-savvy: runs the hotel with discipline and clear priorities. Team-first leader: develops people, leads from the front, and sets the pace. Reputation-driven: treats guest loyalty and reviews as central to success. Work Environment / Physical Requirements Daily movement throughout the hotel, including guest rooms and public areas. Ability to lift up to ~25 lbs occasionally. On-call availability for property emergencies. About Company Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a core focus on exceeding its guests' expectations. Rolling Hills Hospitality has positioned itself as one of the region's leading hotel development and management companies by incorporating high operational standards and achieving simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading more than 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains honored relationships with the nation's leading hotel companies, including Marriott, Hilton, IHG, and Hyatt.
    $50k-60k yearly 15d ago
  • Hotel General Manager

    Seva Hospitality 4.1company rating

    Hotel director job in Florence, KY

    Do you have a proven track record of success in hotel management and desire to grow your career to the next level? As a General Manager for Staybridge Suites Florence - Cincinnati South , you'll have the opportunity to apply what you know, strengthen leadership skills, and much more. The Staybridge Suites Florence - Cincinnati South is the premier IHG extended-stay hotel serving business travelers in Florence / Boone County. You will be responsible for mentoring a team of 15 team members ranging from the front desk, housekeeping, & breakfast. This is an excellent opportunity to step into an existing dedicated operations team and grow sales for the property. We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon transitioning as the new General Hotel for the hotel, you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications Qualifications: Minimum of 2 years Hotel Management Experience (IHG Hotels experience preferred, but not required). HotelKey (PEP) Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends Key Words: Hotel, Front Desk, Receptionist, IHG, Hilton, Marriott, Choice Hotels, Opera, PEP, Fosse, ChoiceAdvantage, Travel, Holiday Inn, Holiday Inn Express, Hampton Inn, Home2 Suites, Fairfield Inn, TownePlace Suites, Howard Johnson, Wingate, Comfort Inn, Quality Inn, Best Western
    $35k-51k yearly est. 14h ago
  • Maintenance Hazard Hotel

    V & P 3.9company rating

    Hotel director job in Hazard, KY

    Hazard Hotel is seeking a full-time Maintenance Technician to join our team. As a member of our maintenance team, you will be responsible for ensuring the cleanliness, functionality, and overall appearance of our hotel facility. This individual contributor role requires a motivated and detail-oriented individual with experience in hospitality and restaurant maintenance. Compensation & Benefits: This is a full-time position with a competitive salary based on experience and qualifications. In addition, VP Management offers a comprehensive benefits package including medical, dental, and vision insurance, 401(k) retirement plan, paid time off, and employee discounts. Responsibilities: - Perform routine maintenance tasks such as fixing plumbing issues, painting, and repairing minor electrical problems - Conduct regular inspections of common areas, guest rooms, and public spaces to ensure cleanliness and functionality - Respond promptly to guest requests and work orders in a timely and professional manner - Monitor and maintain inventory levels of maintenance supplies and equipment - Follow proper safety procedures and protocols while completing tasks - Collaborate with other departments to ensure excellent guest experience and satisfaction - Communicate any major maintenance needs or safety hazards to the management team Requirements: - High school diploma or equivalent - At least 2 years of experience in hospitality or restaurant maintenance - Knowledge of plumbing, electrical, and HVAC systems - Ability to work independently and prioritize tasks in a fast-paced environment - Excellent communication and customer service skills - Must be able to lift and carry up to 50 pounds and stand for extended periods of time - Flexible schedule with the ability to work evenings, weekends, and holidays as needed EEOC Statement: VP Management provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, VP Management complies with applicable state and local laws governing nondiscrimination in employment.
    $34k-47k yearly est. Auto-Apply 60d+ ago
  • Hotel Maintenance

    Wise Staffing Group

    Hotel director job in East Ridge, TN

    Job Description Inspections and Diagnostics: Examine and identify issues, then determine the best solutions to correct them. Preventive Maintenance: Engage in routine preventive maintenance to ensure all aspects of the hotel continue to operate efficiently. General Cleaning and Upkeep: Maintain the appearance and cleanliness of buildings and properties. Painting and Room Upkeep: Assist with painting and preparing rooms, ensuring they are fresh and inviting for our guests. Pool Maintenance: Oversee the upkeep of the pool, including maintaining proper chemical balance and ensuring a clean and safe environment. Requirements: Language Skills: Ability to read and write in English is essential. Painting Experience: Experience with painting and preparing rooms for painting is required. Communication: Must possess clear communication skills to interact effectively with team members and hotel guests. Pool and Chemical Knowledge: Previous experience with pools and chemical handling is necessary for the safe maintenance of our amenities.
    $33k-51k yearly est. 6d ago

Learn more about hotel director jobs

How much does a hotel director earn in Nashville, TN?

The average hotel director in Nashville, TN earns between $48,000 and $111,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.

Average hotel director salary in Nashville, TN

$73,000

What are the biggest employers of Hotel Directors in Nashville, TN?

The biggest employers of Hotel Directors in Nashville, TN are:
  1. Nashville Hospitality Concepts
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