Hotel Director of Sales | Princeton, NJ | Salary up to 130k
Gecko Hospitality
Hotel director job in Princeton, NJ
Job Description
Director of Sales
Full-Service Hotel | Princeton, NJ | Salary up to 130k
A well-established full-service hotel in the Princeton, NJ market is seeking an experienced Director of Sales to lead overall sales strategy and drive revenue growth across corporate, group, SMERF, and local market segments.
This is a key leadership role for a hands-on, results-driven sales professional with strong market knowledge, a proactive approach to business development, and the ability to lead and motivate a high-performing sales team.
Key Responsibilities
Develop and execute sales strategies to maximize room revenue and overall market share
Lead, coach, and motivate the sales team to achieve and exceed revenue goals
Actively solicit new business while maintaining and expanding existing accounts
Collaborate closely with Revenue Management, Operations, and Marketing to align sales efforts with demand forecasts
Analyze market trends, competitive data, and performance metrics to guide decision-making
Represent the hotel at client meetings, networking events, and industry functions as needed
Qualifications
3-5+ years of hotel sales leadership experience, preferably within a full-service hotel environment
Proven success driving group, corporate, and catering-related revenue
Familiarity with the Princeton / Central New Jersey market strongly preferred
Strong communication, negotiation, and relationship-building skills
Experience with major hotel sales systems and CRM platforms
Compensation & Benefits
Base salary up to $130,000, commensurate with experience
Performance-based bonus program
Comprehensive benefits package including:
Medical Insurance
Dental Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Why This Opportunity
Well-located hotel in a strong corporate, education, and business travel market
Opportunity to lead strategy and make a direct revenue impact
Stable environment with collaborative leadership
Qualified candidates with a full service background seeking their next Director of Sales opportunity in Central New Jersey are encouraged to apply.
$130k yearly 4d ago
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Hotel Operations Manager
Hawkeye Hospitality 3.6
Hotel director job in Secaucus, NJ
Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team!
The Operations Manager will directly work with the General Manager to ensure that all hotel operations are performed professionally and adhere to the brand and company standards. Be a strong leader who drives team members to create amazing experiences that make a difference for our valued guests. Ensure staff receives proper training for each position, including safety training and standard operating procedures. Interacts with team members, guests, handling guest complaints and overseeing service recovery procedures. Maximize financial returns, driving development of people, creating and maintaining a memorable
guest experience, executing brand standards and building awareness of hotel and brand in the local community.
QUALIFICATIONS:
Previous hotel supervisory experience.
Understands cost controls and some budgetary knowledge.
Ability to communicate effectively with the public and other Team Members.
Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.
$57k-83k yearly est. Auto-Apply 60d+ ago
Event Sales Manager, Hotel Services - Atlantic City Convention Center
Encore 4.4
Hotel director job in Atlantic City, NJ
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-DB1
#INDSALES
$47k-68k yearly est. 60d+ ago
Director of Front Office Operations - Healthcare
Delaware Valley Management 4.2
Hotel director job in Princeton, NJ
Job DescriptionSalary:
Director of Front Office Operations Healthcare
Reports to:Executive Director Direct Reports:Five Regional Managers (each overseeing assigned office teams) Schedule:Full-time, MondayFriday (regional travel
required)
Position Summary
The Director of Front Office Operationswilloversee day-to-day administrative performance across multiple medical offices in New Jersey and Pennsylvania. This role provides leadership and direction to five Regional Managers and their office teams, ensuring consistent standards of patient service, operational efficiency, and compliance. The Director will partner closely with executive leadership to design, implement, andmonitorfront-office policies that support the practices strategic goals and exceptional patient experience.
Key Responsibilities
Leadership & Oversight
Supervise Regional Managers and ensure consistent operations, quality standards, and staff performance across offices.
Collaborate with executive leadership and cross-functional teams to align regional goals with organizational priorities.
Provide guidance and support for hiring, training, and performance management processes.
Foster a positive, productive work environment through effective communication and conflict resolution.
Operational Management
Manage provider schedules to ensureoptimalefficiency, patient access, and service delivery.
Oversee andmaintainaccuracy within the ECW electronic health record system to support seamless clinical workflows.
Monitor and adjust office staffing and scheduling tomaintainadequate coverage across all locations.
Coordinate new office setups and provider onboarding, ensuring systems, equipment, and processes are in place.
Manage ordering and inventory of medical and office supplies to support operational needs.
Championa culture of service excellence by ensuring that every office delivers a consistent, patient-centered experience frominitialcontact through follow-up.
Communication & Collaboration
Maintain proactive communication with Regional Managers, providers, and the Business Operations Managerregardingschedules, workflow updates, and office needs.
Collaborate across departmentsincluding clinical, scheduling, and administrative teamsto resolve issues and improve processes.
Support andparticipatein leadership meetings to share updates,identifyopportunities, and ensure organizational alignment.
Compliance & Process Improvement
Develop and implement protocols aimed at improving efficiency, patient care, and compliance with regulatory standards.
Contribute to initiatives and ensuredocumentation,
accuracyand
timelyreporting.
Identifyprocess gaps and lead improvement initiatives to enhance productivity and patient experience.
Ensure front-office teams adhere to all privacy, billing, and compliance regulations across NJ and PA.
Performance & Reporting
Establish key performance indicators (KPIs) for front office operations, including patient satisfaction, call metrics, scheduling accuracy, and check-in efficiency.
Review and analyze performance reports from Regional Managers;identifytrends and implement corrective actions as needed.
Collaborate with Finance and Operations leadership to evaluate staffing levels, productivity, and cost effectiveness.
Qualifications
Bachelors degree in Healthcare Administration, Business Management, or related field (Masterspreferred).
5+ years of healthcare operations or practice management experience.
2+ years of multi-site or regional leadership experience.
Strong leadership, communication, and organizational skills.
Proficiencywith electronic health record systems (ECW preferred).
Knowledge of healthcare compliance.
Ability to travel regularly between NJ and PA office locations.
Benefits
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
401(k) with employer contribution
Mileage reimbursement for regional travel
$76k-101k yearly est. 11d ago
Hotel Maintenance
Best Western Plus 4.6
Hotel director job in Secaucus, NJ
Job Description
**Job Title: Hotel Maintenance Technician**
**Job Type:** Full-Time
**About Us:** Best Western Plus Secaucus is a hotel dedicated to providing exceptional guest experiences in a comfortable and welcoming environment. We are looking for a motivated and skilled Hotel Maintenance Technician to join our team and ensure our facilities are always in top condition.
**Job Overview:**
The Hotel Maintenance Technician will be responsible for maintaining the hotel's infrastructure and equipment, ensuring all systems function properly and efficiently. This role involves performing preventive maintenance, troubleshooting issues, completing repairs, and assisting with renovations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to guest satisfaction.
**Key Responsibilities:**
- Conduct routine inspections of the hotel facilities, including guest rooms, public areas, and mechanical systems.
- Perform repairs and maintenance on various systems, including electrical, plumbing, heating, ventilation, air conditioning (HVAC), and appliances.
- Troubleshoot and resolve maintenance issues reported by staff and guests in a timely manner.
- Ensure compliance with safety standards and regulations, including hotel and local building codes.
- Complete work orders efficiently and maintain accurate records of tasks performed.
- Assist in the renovation and improvement projects as needed.
- Maintain tools and equipment in safe and working order.
- Respond to emergencies promptly and efficiently to minimize disruption to guests and staff.
- Collaborate with other hotel departments to address maintenance concerns and improve overall guest experience.
- Provide excellent customer service to guests and staff regarding maintenance inquiries and issues.
**Qualifications:**
- High school diploma or equivalent; additional technical training or certification in maintenance or related field is preferred.
- Previous experience in hotel maintenance or a similar role, with knowledge of general maintenance practices.
- Proficiency in electrical, plumbing, and HVAC systems.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Must be available to work flexible hours, including evenings, weekends, and holidays as needed.
- Physical ability to lift heavy objects, stand for long periods, and perform various maintenance tasks.
**Benefits:**
- Competitive salary and benefits package.
- Employee discounts on hotel stays and services.
- Friendly and dynamic work environment.
**How to Apply:**
If you have the skills and passion for hospitality and maintenance, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications to [insert application email or link].
**Best Western Plus Secaucus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**
$64k-95k yearly est. 28d ago
Event Sales Manager, Hotel Services - Atlantic City Convention Center
Encore Global 4.4
Hotel director job in Atlantic City, NJ
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
• Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
• Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
• Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
• BS/BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 4-5 hours per day
• Standing: 2-3 hours per day
• Walking: 2-3 hours per day
• Stooping: 0-1 hour per day
• Crawling: 0-1 hour per day
• Kneeling: 0-1 hour per day
• Bending: 0-1 hour per day
• Reaching (above your head): 0-1 hour per day
• Climbing: 0-1 hour per day
• Grasping: 0-1 hour per day
Lifting Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Carrying Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs: Never
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Continuously
• Peripheral Vision: Continuously
• Depth Perception: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Occasionally
• 16 - 50 lbs*: Occasionally
• 51 - 100 lbs*: Occasionally
• Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-DB1
#INDSALES
$47k-68k yearly est. 60d+ ago
Director of Front Office Operations - Healthcare
Delaware Valley Management 4.2
Hotel director job in Princeton, NJ
Reports to: Executive Director Direct Reports: Five Regional Managers (each overseeing assigned office teams) Schedule: Full-time, Monday-Friday (regional travel required)
The Director of Front Office Operations will oversee day-to-day administrative performance across multiple medical offices in New Jersey and Pennsylvania. This role provides leadership and direction to five Regional Managers and their office teams, ensuring consistent standards of patient service, operational efficiency, and compliance. The Director will partner closely with executive leadership to design, implement, and monitor front-office policies that support the practice's strategic goals and exceptional patient experience.
Key Responsibilities
Leadership & Oversight
Supervise Regional Managers and ensure consistent operations, quality standards, and staff performance across offices.
Collaborate with executive leadership and cross-functional teams to align regional goals with organizational priorities.
Provide guidance and support for hiring, training, and performance management processes.
Foster a positive, productive work environment through effective communication and conflict resolution.
Operational Management
Manage provider schedules to ensure optimal efficiency, patient access, and service delivery.
Oversee and maintain accuracy within the ECW electronic health record system to support seamless clinical workflows.
Monitor and adjust office staffing and scheduling to maintain adequate coverage across all locations.
Coordinate new office setups and provider onboarding, ensuring systems, equipment, and processes are in place.
Manage ordering and inventory of medical and office supplies to support operational needs.
Champion a culture of service excellence by ensuring that every office delivers a consistent, patient-centered experience from initial contact through follow-up.
Communication & Collaboration
Maintain proactive communication with Regional Managers, providers, and the Business Operations Manager regarding schedules, workflow updates, and office needs.
Collaborate across departments-including clinical, scheduling, and administrative teams-to resolve issues and improve processes.
Support and participate in leadership meetings to share updates, identify opportunities, and ensure organizational alignment.
Compliance & Process Improvement
Develop and implement protocols aimed at improving efficiency, patient care, and compliance with regulatory standards.
Contribute to initiatives and ensure documentation,
accuracy and
timely reporting.
Identify process gaps and lead improvement initiatives to enhance productivity and patient experience.
Ensure front-office teams adhere to all privacy, billing, and compliance regulations across NJ and PA.
Performance & Reporting
Establish key performance indicators (KPIs) for front office operations, including patient satisfaction, call metrics, scheduling accuracy, and check-in efficiency.
Review and analyze performance reports from Regional Managers; identify trends and implement corrective actions as needed.
Collaborate with Finance and Operations leadership to evaluate staffing levels, productivity, and cost effectiveness.
Qualifications
Bachelor's degree in Healthcare Administration, Business Management, or related field (Master's preferred).
5+ years of healthcare operations or practice management experience.
2+ years of multi-site or regional leadership experience.
Strong leadership, communication, and organizational skills.
Proficiency with electronic health record systems (ECW preferred).
Knowledge of healthcare compliance.
Ability to travel regularly between NJ and PA office locations.
Benefits
Competitive salary
Health, dental, and vision insurance
Paid time off and holidays
401(k) with employer contribution
Mileage reimbursement for regional travel
$76k-101k yearly est. 9d ago
Manager Hotel Operations- Full Time (Harrah's Atlantic City)
Caesars Entertainment Corporation 3.8
Hotel director job in Atlantic City, NJ
Responsible for the Front Desk and Front Services area of the Hotel for Harrah's Atlantic City and the regional Group Reservations function for the Atlantic City Region. Charged with system updates, conversions, and implementations to ensure the enterprise is achieving maximum EBITDA targets, with concentrated efforts on hotel pricing.
DIRECTLY SUPERVISES:
Coordinator Group Reservations
Assistant Manager Hotel Operations
Representative Concierge
Atlantic City Operations
KEY JOB FUNCTIONS:
* Responsible for the execution of departmental budget
* Achieve maximum occupancy levels and maintain accuracy within accommodation availability
* Assist in developing objectives toward the attainment of established financial goals
* Create and maintain periodic reports, including hotel revenue, rate and forecasting reports
* Coordinate with other departments to ensure efficiency of operation and the highest degree of customer satisfaction
* Resolve guest complaints relating to all areas of the hotel
* In conjunction with Risk management, is responsible for vehicle damage/theft complaint reports
* Ensure that all investigations and final disposition of any lost/misplace/damaged luggage claims are handled in a timely and appropriate manner
* Implement arrangements for Casino-rated and VIP guests (e.g. room inspections, pre-registration, VIP treatment)
* Establish training schedules for staff
* Maintain staffing levels and schedules to ensure a cost efficient, productive environment
* Ensure staff behavior and appearance are in compliance with established policy
* Authorized to verify pre-approved room comping levels and authorized to change incorrect information
* Develops and grow leaders within the department
* Supports all team initiatives and fosters a "can do" attitude
* Manage virtual hotels, conversions, closures, and new property acquisitions, which includes mergers or LMS systems, offers, set up and implementation.
* Assist in developing and executing of revenue management initiatives to continuously drive financial performance by system implementations
* Liaise with Call Centers, and Revenue Management teams to ensure pricing accuracy and training needs are met
* Manage partner relationships for all LMS, CMS, PDB, RMS systems and programs pertaining to Revenue Management and revenue generating projects.
* Provide support and recommendations to internal corporate services for companywide revenue generating and process improvement initiatives.
* Position is designated as Atlantic City Operations for cross-property Group Reservation access only
EDUCATION and/or EXPERIENCE:
Bachelor's degree or equivalent experience. Experience in hospitality industry or related field. Experience in resolving guest complaints and in dealing directly with the public.
QUALIFICATIONS:
* Proven leadership skills
* Excellent supervisory, planning and administrative skills
* Excellent public relations and communication skills, both verbal and written
* A great leader to include integrity, accountability, empathy, humility, resilience, vision, influence, positivity and the importance of comradery.
* Ability to develop and keep a positive culture
* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
* Must be detail oriented and maintain a flexible schedule to ensure all projects are properly executed.
WORK ENVIRONMENT:
* Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
* Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $70K-$80K
$70k-80k yearly Auto-Apply 29d ago
Event Sales Manager, Hotel Services - Atlantic City Convention Center
Encore 4.4
Hotel director job in Atlantic City, NJ
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
**Key Job Responsibilities**
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_Relationship Management_
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
_Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
**Job Qualifications**
- BS/BA or 1+ years of Encore or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
**Competencies (by Core Values)**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Demonstrates Self-Awareness
_Drive Results_
- Ensures Accountability
_See The Big Picture_
- Decision Quality
- Manages Complexity
_Value People_
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
**Physical Requirements**
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: 4-5 hours per day
- Standing: 2-3 hours per day
- Walking: 2-3 hours per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
_Lifting Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Carrying Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Continuously
- Peripheral Vision: Continuously
- Depth Perception: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#LI-DB1
\#INDSALES
Salary Pay Range: $45,011.00 - $55,138.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
$45k-55.1k yearly 60d+ ago
Manager Hotel Operations- Full Time (Harrah's Atlantic City)
Caesars Entertainment 3.8
Hotel director job in Atlantic City, NJ
Responsible for the Front Desk and Front Services area of the Hotel for Harrah's Atlantic City and the regional Group Reservations function for the Atlantic City Region. Charged with system updates, conversions, and implementations to ensure the enterprise is achieving maximum EBITDA targets, with concentrated efforts on hotel pricing.
DIRECTLY SUPERVISES:
Coordinator Group Reservations**
Assistant Manager Hotel Operations
Representative Concierge**
**Atlantic City Operations
KEY JOB FUNCTIONS:
Responsible for the execution of departmental budget
Achieve maximum occupancy levels and maintain accuracy within accommodation availability
Assist in developing objectives toward the attainment of established financial goals
Create and maintain periodic reports, including hotel revenue, rate and forecasting reports
Coordinate with other departments to ensure efficiency of operation and the highest degree of customer satisfaction
Resolve guest complaints relating to all areas of the hotel
In conjunction with Risk management, is responsible for vehicle damage/theft complaint reports
Ensure that all investigations and final disposition of any lost/misplace/damaged luggage claims are handled in a timely and appropriate manner
Implement arrangements for Casino-rated and VIP guests (e.g. room inspections, pre-registration, VIP treatment)
Establish training schedules for staff
Maintain staffing levels and schedules to ensure a cost efficient, productive environment
Ensure staff behavior and appearance are in compliance with established policy
Authorized to verify pre-approved room comping levels and authorized to change incorrect information
Develops and grow leaders within the department
Supports all team initiatives and fosters a “can do” attitude
Manage virtual hotels, conversions, closures, and new property acquisitions, which includes mergers or LMS systems, offers, set up and implementation.
Assist in developing and executing of revenue management initiatives to continuously drive financial performance by system implementations
Liaise with Call Centers, and Revenue Management teams to ensure pricing accuracy and training needs are met
Manage partner relationships for all LMS, CMS, PDB, RMS systems and programs pertaining to Revenue Management and revenue generating projects.
Provide support and recommendations to internal corporate services for companywide revenue generating and process improvement initiatives.
Position is designated as Atlantic City Operations for cross-property Group Reservation access only
EDUCATION and/or EXPERIENCE:
Bachelor's degree or equivalent experience. Experience in hospitality industry or related field. Experience in resolving guest complaints and in dealing directly with the public.
QUALIFICATIONS:
Proven leadership skills
Excellent supervisory, planning and administrative skills
Excellent public relations and communication skills, both verbal and written
A great leader to include integrity, accountability, empathy, humility, resilience, vision, influence, positivity and the importance of comradery.
Ability to develop and keep a positive culture
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Must be detail oriented and maintain a flexible schedule to ensure all projects are properly executed.
WORK ENVIRONMENT:
Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Starting Salary $70K-$80K
$70k-80k yearly Auto-Apply 29d ago
Hotel Director of Sales - AC Hotel by Marriott, Bridgewater
The Briad Group 3.9
Hotel director job in Bridgewater, NJ
HotelDirector of Sales AC Hotel by Marriott - Bridgewater, NJ Located within a premier Corporate Park surrounded by Fortune 500 companies
Join the #1 AC Hotel in the United States and become part of a team that sets the standard for exceptional hospitality. Our property is also home to The Bradford Rooftop , consistently ranked among the best rooftop venues in New Jersey. This is your opportunity to lead sales for one of the region's most exciting and successful hotel destinations.
Position Overview
We are seeking a dynamic and strategic Director of Sales to drive revenue growth, cultivate key business relationships, leads a team of two sales professionals, including a Sales Manager and Events Coordinator, with expertise in catering and banquets, managing a full calendar of meetings and events throughout the year. The ideal candidate is a polished hospitality professional with strong leadership instincts, a proactive sales mindset, and a passion for delivering extraordinary guest experiences.
Key Responsibilities
Develop and execute comprehensive sales and marketing strategies to maximize revenue, market share, and profitability.
Lead client outreach, build partnerships, and secure new and repeat business.
Present yourself as a confident, professional, and engaging leader who sets the tone for excellence.
Support annual sales and marketing planning to achieve accurate forecasting and operational targets.
Collaborate with senior leadership on initiatives that strengthen the hotel's competitive position.
Uphold all Marriott brand standards, hallmarks, and compliance requirements.
Build meaningful connections with guests by being attentive, adaptable, and solution-oriented.
Engage with guests to solicit feedback and continuously enhance the guest experience.
Oversee sales operations across multiple hotel properties, including SMERF market bookings.
Mentor and support each sales team member to ensure strong processes, accountability, and consistent administrative excellence.
Benefits
Strong advancement opportunities - we believe in promoting from within
Competitive salary packages
Health benefits within 30 days: Cigna Medical, Dental & Vision
Life Insurance with supplemental options
401(k) eligibility after just 90 days
Paid Vacation & Sick Time
Ongoing training and professional development
Tuition reimbursement
Flexible scheduling
Teammate Assistance Fund
Stable, growing company with a vibrant, energetic culture
Direct Deposit/Pay Card options
…All part of the amazing Briad Hotels culture!
Keys to Success
Experience with Delphi and Salesforce is a strong plus
Additional hotel operations experience is a plus
Excellent organizational, communication, and administrative skills
Knowledge of the local market is beneficial
Brand experience preferred, but not required
Proven ability to prospect, deepen relationships, and optimize account performance
Proficiency in MS Word, Excel, Outlook is required
Professional appearance and demeanor
About Us
The Briad Group is one of the fastest-growing hospitality companies in the region. Our portfolio includes Wendy's restaurants, Marriott and Hilton hotels, innovative rooftop lounges, and lifestyle shopping centers.
Our mission: Create positive, lifelong emotional connections with our teammates and guests.
We believe success starts with exceptional leadership and we invest heavily in developing the industry's most talented hospitality professionals.
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
$75k-88k yearly est. Auto-Apply 51d ago
Hotel Houseperson - AC Marriott Bridgewater, NJ
The Briad Group 3.9
Hotel director job in Bridgewater, NJ
Houseperson AC Marriott
Bridgewater, NJ
You are a team player by heart. Upon arrival, you walk the property and attend to what needs to be taken care of. You have a keen sense to detail and quality, and make sure everything is in its correct location. You help housekeeping with heavy lifting and attend to associate and guest needs. You are a hero by nature and find things left behind
As Houseperson, you will
Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order
Coordinate and help housekeeping with heavy lifting and priority requests
Use your watchfulness to report missing or found articles and any sign of damage or needed repair
Empty room attendant carts of soiled linen and trash; flip mattresses and move furniture
Provide professional and courteous service, and be graciously attentive to guests, answering questions and getting additional help when needed
Clean and maintain all public areas, guest rooms, storage areas, and administrative areas
Run supplies and service items to guest rooms as requested
Drive van to transport guest
Polish metalwork and furniture
Perform other duties as assigned
Benefits
Advancement Opportunities - We promote from within!
Medical for FT Associates
401(k)
Paid vacation time
Tuition reimbursement
Flexible schedules
Teammate Assistance Fund
Stability
Competitive Wages
Fun, Energetic Work Environment
...And Our AMAZING Briad Hotels Culture!!
Keys to Success
Must be 18 years of age or older
Valid driver's license, with clean record (Required for Drivers only)
Must be able to communicate in English
Six months experience in Housekeeping
Maintain a professional appearance and manner at all times
Communicates well with guests
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player
Self-Motivated
Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time
Lifting may include equipment or furniture weighing up to 100 lbs
Ability to comprehend and follow instructions from supervisor
About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center.
Our mission. Create positive lifelong emotional connections with our teammates and our guests.
Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees.
Apply today to become a part of the Briad Hotels Family!!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.
$75k-88k yearly est. Auto-Apply 60d+ ago
Hotel Director of Sales-Homewood Suites by Hilton Branchburg, NJ
The Briad Group 3.9
Hotel director job in Branchburg, NJ
Director of Sales
Homewood Suites by Hilton - Branchburg, New Jersey
Step Into a Leadership Role That Drives Impact, Innovation, and Results
Homewood Suites by Hilton-Branchburg is looking for an exceptional Director of Sales ready to energize our brand, elevate our presence in the market, and unlock new opportunities. If you're a strategic thinker, natural relationship-builder, and unstoppable sales leader, this is your moment.
What You'll Lead & Achieve
As our Director of Sales, you'll be at the forefront of shaping the hotel's success. You will:
Craft and execute powerful sales and marketing strategies that boost market share, revenue, and overall profitability.
Own the client experience -build relationships, drive solicitation efforts, and secure the business that fuels our growth.
Lead by example with confidence, professionalism, and a polished presence that inspires your team.
Collaborate on annual sales and marketing plans , helping forecast budgets and align strategy with performance goals.
Partner with senior leadership to enhance asset value, strengthen competitive positioning, and push boundaries.
Champion brand excellence by maintaining unwavering compliance with Hilton standards and elevating the guest experience.
Connect with guests -understand their needs, create meaningful interactions, and leave a lasting impression.
Engage on the floor , gather feedback, and build relationships that keep guests returning.
Jump in where needed -flexibility and leadership go hand-in-hand.
Why You'll Love Working With Us
We pride ourselves on an uplifting, growth-focused, people-first culture. Enjoy:
Clear advancement opportunities -we promote from within!
Competitive salary
Medical, Dental & Vision (Cigna) - available within 30 days
Life Insurance + supplemental options
401(k) after just 90 days
Paid vacation and sick time
Tuition reimbursement
Ongoing training and professional development
Flexible schedules
Teammate Assistance Fund
Stability, support, and room to grow
Direct deposit/pay card
And of course… The AMAZING Briad Hotels Culture!
What Makes You the Ideal Fit
We're looking for a passionate sales leader with:
Minimum 2 years as a HotelDirector of Sales, Sales Manager, or in direct hotel sales ( required )
Strong knowledge of the local market ( must )
Experience with new property openings (a plus)
Marriott brand experience (strongly preferred)
A proactive, hungry approach to prospecting and account growth
Impeccable organization and follow-through
Proficiency in MS Word, Excel, Outlook
A polished, professional appearance and demeanor
Who We Are
The Briad Group is one of the fastest-growing hospitality companies in the country. Our diverse portfolio includes:
Marriott & Hilton hotels
Wendy's franchise locations
Inventive rooftop lounges
A contemporary outdoor lifestyle shopping center
We are driven by our mission:
“Create positive lifelong emotional connections with our teammates and guests.”
We build strong leaders. We grow careers. We create experiences people remember.
Ready to Lead With Us?
Apply today and take your place in the Briad Family!
We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.