Hotel director jobs in New York - 53 jobs

: Way Hospitality specializes in crafting hotel experiences that connect guests to what matters most, emphasizing harmony with the surrounding natural and local environments. With locations in Woodstock, New Paltz, and Kingston, Way Hospitality seeks to deliver exceptional service, inspired by the unique character of each location they operate in. HOTEL DESCRIPTION: New Paltz Way is a new 29 room hotel located directly on the Wallkill River & Rail Trail in the Village of New Paltz. Unique to New Paltz Way is its self-guided spa with a steam room, sauna, salt room, and mineral pool. Like all of Way Hospitality's hotels, New Paltz Way does not have a restaurant or bar onsite. JOB TITLE: Hotel Manager KEY AREAS OF FOCUS: A Successful Hotel Opening in May / June 2026 Responsible for a Spectacular Guest Experience Responsible for a Spectacular Employee Experience Responsible for the Overall Presentation, Upkeep and Safety of the Hotel Property Leads Daily Operations - Staffing, Training, Service, Systems, Standards Manages Bottom Line Revenue through Oversight of Labor, Supply and Operating Costs SPECIFIC TASKS & RESPONSIBILITIES Hotel Opening Recruits, Hires, and Trains Opening Hotel Team Develops Operational Standards tailored specifically to New Paltz Way Works with Development / Design Team for pass off of hotel from the Construction / Design phase to the Operations Phase Purchases Key Operational Items for the Hotel Opening inline with the Opening Budget Operations Leads Daily Operations Schedules employees to ensure that guest service, operational needs, and financial objectives are met Develops specific plans to prioritize, organize, and accomplish daily work Develops hotel policies, training programs/materials, established operating procedures, service standards, and hotel area look books Runs Operations meeting with Department Heads and Ownership as needed Coordinates the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and service Runs payroll and manages bottom line revenue by monitoring labor, supply, and operating costs Employees Recruits and onboards Operations Staff and then coaches, trains, and directs Operations Staff on all procedures, standards, and look books Ensures that employees understand their job, have the tools and time to do their job, and understand that their job matters Responsible for ensuring the success and satisfaction of all team member Responsible for handling employee concerns, complaints, and issues including prompt investigation and resolution Guest Experience Responsible for the Guest Experience from start-to-finish Develops guest amenities, guest services, and guest communication methods to improve overall guest experience and increased guest satisfaction and loyalty Leads quality control of rooms, residences, and property including daily, weekly, and monthly inspections Hospitality Leader for Way Hospitality Acts as the hotel's ambassador and shows community spirit through local involvement Ensures appropriate communication between employees, managers, and ownership SUCCESS INDICATORS: Employee recruitment, retention, and satisfaction Guest experience - as indicated through reviews, guest surveys, general feedback and repeat bookings Reaching & maintaining optimal labor, supply, and operating costs Ease and tone of daily service Daily presentation of the accommodations and property as a whole Upkeep and safety of property RELATIONSHIPS & REPORTING: Reports to Way Hospitality CEO and Hotel Ownership Manages Department Heads and Line Staff Coordinates with Finance, Marketing, Revenue and Sales Responsive to Requests from Hotel Ownership COMPENSATION: 75K to 90k a year

Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.

Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Carry out special requests from guests, VIPs, repeat visitors and club members. Help guests with their questions and complaints to achieve complete guest satisfaction. Look smart - wear your uniform with pride. Responsible Business Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Financial Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences High School Diploma / secondary education / equivalent. Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must be fluent in local language and other languages preferred. The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

What you'll be responsible for: The Director of Hotel Operations oversees day-to-day performance and long-term operational success for a portfolio of boutique hotels across the Northeast region. This leadership role provides direct supervision to General Managers and Area General Managers, ensuring operational consistency, financial performance, and an exceptional guest experience across all properties. Reporting to the Corporate Director of Operations, this position is based at the corporate office in Saratoga Springs, NY, and plays a key role in hotel openings, transitions, and property performance oversight. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Leadership & Oversight Lead, mentor, and develop General Managers and Area General Managers across the Northeast portfolio. Drive operational excellence, team performance, and adherence to company standards across all hotel departments. Leading weekly cadence of leadership meetings amongst the General Managers and Area General Managers to review KPI's, quality, standards, etc. Guide and coach GMs in achieving KPIs across guest satisfaction, staff performance, and property upkeep. Conduct regular site visits and performance reviews to monitor property standards, guest experience, and team culture (30% travel - additional travel may be required with task force assignments). General Manager Coverage/Task Force Coverage & Operational Leadership Serve as acting General Manager during vacancies, vacations, or other absences Manage day-to-day hotel operations with a focus on guest satisfaction, team leadership, and financial performance Ensure properties consistently meet brand standards and operational policies New Hotel Openings & Transitions Lead or support the launch of newly acquired or developed hotels, coordinating between corporate, property teams, and vendors Manage timelines, budgets, and project milestones to ensure smooth openings Oversee staff training, systems setup, and vendor onboarding during transitions Work in alignment with acquisitions team to ensure smooth transition from renovation to operations Project Management & Cross-Functional Liaison Act as the primary liaison between properties, corporate departments, and third-party vendors during projects and transitions Manage schedules, deliverables, and stakeholder expectations to keep projects on track Support special initiatives and ad hoc projects as assigned Quality Control & Continuous Improvement Conduct regular site visits and audits to assess operational standards, cleanliness, service quality, and safety compliance Identify areas for improvement and collaborate with property teams and corporate leadership to implement solutions Facilitate communication and best practice sharing across properties Success Measures Achieves portfolio-wide guest satisfaction scores (GSS) and Net Promoter Scores (NPS) that meet or exceed company targets. Improves property-level profitability and operating efficiency year over year through effective leadership and standardization. Ensures all properties consistently meet internal audit, brand, and safety compliance standards. Successfully leads hotel openings, transitions, or task force assignments within established timelines and budgets. Qualifications 5+ years of hospitality management experience, including General Manager or Assistant General Manager roles preferred Financial acumen with experience managing budgets, P&L, and driving revenue performance Demonstrated success in multi-property operations, hotel openings, or transitional leadership Strong project management skills with the ability to coordinate multiple moving parts Excellent interpersonal, leadership, and communication skills Flexibility with ability to travel with little to no notice Detail-oriented with a passion for operational excellence and team development Proficiency with property management systems (PMS) and common hotel operations software Must possess and maintain a valid driver's license with a clean driving record and be able to successfully pass a Motor Vehicle Record (MVR) check, as operating company vehicles is a requirement of this position. Benefits Weekender provides excellent benefits to our salaried employees. Comprehensive Health insurance: 60% employer paid for employee only plans* Comprehensive Dental & Vision insurance: 100% employer paid for employee only plans* Life insurance policy: $25k fully paid policy by Weekender Gym membership reimbursement with health plan (up to $300/ benefit year) Aflac supplemental benefits Employee Assistance Program Competitive 401k Matching Plan with employer match up to 4% of total salary - (eligible after 1000 hours worked) Discounted employee hotel stays at Weekender properties 3 weeks (15 business days) PTO (vacation/sick) paid vacation per year Partnership with eCornell for continuous learning in our industry Low cost Hertz rental cars Employee referral program * Subject to change annually based on health, dental and vision plan chosen for the year

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.

Job Description The Director of the Front Office's primary purpose is to ensure the front desk's smooth operation. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the General Manager. RESPONSIBILITIES: Oversee the Front Office team - Front Office Supervisor, Guest Service Agents, Night Auditor, Breakfast Attendants Ensure that Front Desk Agents perform their daily duties according to the required standards. Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork. Act as Manager on Duty during shifts. Provide support to the Front Desk at peak times by answering the telephone, taking messages, and assisting guests to check-in and checkout of the hotel. Provide training and development to all hourly and management team members; conduct counseling, evaluations, and progressive discipline, as well as deliver recognition and reward. Ensure an employee attitude of attentiveness and anticipation of guest needs. Ensure proper delivery of guest special requests. Oversee Cash and Bank handling procedures with all team members and ensure adherence to company standards. Reconcile night audit reports. Manage room inventory and the flow of arrivals and departures. Handle any guest complaints with tact and pose, ensuring that all issues are resolved to the guest's satisfaction. Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities. Find ways to surprise and delight guests. Work closely with Department Heads from Housekeeping, Engineering and F&B to provide superior and cohesive service. Work with the Sales team to ensure that all reservations are being entered into SMS, billing is properly routed. Oversee scheduling and payroll for the Front Office department. Responsible for knowing hotel emergency procedures. Assist in training employees to act accordingly in the event of an emergency or accident at the hotel. Assist in the maintenance of the key control program that is already in place to ensure the security needs of the property and guests are met. Perform additional tasks and projects given by the General Manager. Each associate will be required to follow the rules as found in the M&R Employee Handbook Job Requirements: Previous Marriott experience is required. Previous experience in a similar position in a hotel or a minimum of 3+ years of front office management experience Strong organizational and communication skills Must be able to work a flexible schedule, including evenings, holidays & weekends. Strong computer skills Excellent interpersonal skills Ability to effectively multi-task and work under pressure Able to effectively resolve conflicts Multiple languages are a plus.

The Manager Front Office is responsible for the front office operations and includes guest service agents, retail, business center, bell and door staff, and Concierge. The front office manager is also the manager on duty for the hotel operations. Essential Functions: Upholds and complies with Company's Standards at all times. Establishes and maintains standards of a 5-star service. Manages the hotel operations, employees and employee's/guest relationship. Responds to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Conducts accurate Payroll and scheduling towards business needs. Manages and witnesses closing paperwork and money drops. Manages day-to-day Front office operations. Coordinates Front Desk activities with Guest Relations and other departments for all VIPs. Performs daily guest room inspections. Maintains proper credit and cash bank procedures. Check cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Controls hotel inventories to achieve maximum sell out at maximum rate. Attends pre-convention meetings and works closely with meeting planners to coordinate group activity. Manages effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments. Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis. Manages payroll and all other activities Performs other tasks as assigned. Essential Requirements: Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Able to complete all assigned task despite frequent stressful, emergency, critical or unusual interruptions. Strong supervisory and communication skills Strong Organizational skills and demonstrated problem solving skills Working knowledge of Microsoft Office Knowledge/Work Experience: BA/BS in Business Administration, Marketing, Hotel and Restaurant Management or a related field Five (5) years Front Office or Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property Previous experience in a five-star facility preferred Previous experience in a resort casino environment preferred Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Job DescriptionHouseperson Residence Inn / Courtyard by Marriott Central Islip, NY You are a team player by heart. Upon arrival, you walk the property and attend to what needs to be taken care of. You have a keen sense to detail and quality, and make sure everything is in its correct location. You help housekeeping with heavy lifting and attend to associate and guest needs. You are a hero by nature and find things left behind As Houseperson, you will Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order Coordinate and help housekeeping with heavy lifting and priority requests Use your watchfulness to report missing or found articles and any sign of damage or needed repair Empty room attendant carts of soiled linen and trash; flip mattresses and move furniture Provide professional and courteous service, and be graciously attentive to guests, answering questions and getting additional help when needed Clean and maintain all public areas, guest rooms, storage areas, and administrative areas Run supplies and service items to guest rooms as requested Drive van to transport guest Polish metalwork and furniture Perform other duties as assigned Earnings Range: $17.00-$17.50 an hour *Actual rate offered will be based upon job title, experience, location, and position Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment ...And Our AMAZING Briad Hotels Culture!! Keys to Success Must be 18 years of age or older Valid driver's license, with clean record (Required for Drivers only) Must be able to communicate in English Six months experience in Housekeeping Maintain a professional appearance and manner at all times Communicates well with guests Must be willing to "pitch-in" and help co- workers with their job duties and be a team player Self-Motivated Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time Lifting may include equipment or furniture weighing up to 100 lbs Ability to comprehend and follow instructions from supervisor About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

A hotel maintenance employee performs a variety of duties related to the smooth upkeep and maintenance of a hotel's operations on both the interior and exterior. Their job duties include: The candidate will work easily in a fast-paced environment while maintaining an optimistic, energetic attitude to make a difference in everything they do. Responsibilities Maintains the basic upkeep of all rooms and common areas by ensuring all furniture, appliances, and electrical equipment such as televisions, refrigerators, and light fixtures are in working order Ensures all paint and flooring meet company standards Repairs or replaces all HVAC systems such as individual air conditioning units as needed Cleans and maintains the hotel's exterior spaces such as the parking lot, swimming pool, landscaping, etc. Ensure the interior and exterior of the hotel is well maintained Perform minor adjustments on HVAC systems, room furniture, fixtures, and other items in the hotel Supervise the preventative maintenance program Report major repair needs to the General Manager Assist in setup/cleanup of meeting rooms Assist in other areas of the hotel as needed Respond to guest inquiries and requests and resolve issues in a timely, friendly, and efficient manner Maintain a safe facility and use safety first practices to remain accident-free Other duties as assigned by your manager Requirements Education: High School Diploma or GED or equivalent years of relevant work experience required. Experience: 1 or more years of Maintenance/Grounds experience required Background Checks: All offers of employment may be conditioned on receipt of a background check report and/or drug screen Soft Skills: Good verbal and written communication skills, time management skills, organization skills, can-do attitude, sense of urgency, and strong work ethic

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

SourcePro Search is conducting a search for a Hotel General Manager Candidate must have a proven track record of successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores. SUMMARY: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan. Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner. Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel. This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, payroll, accounting etc.) Interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas. Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize occupancy and to maximize average rate. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment. Develop a high morale and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Through leadership and example, establish a friendly, courteous, service-oriented staff that is exhibited by all hotel employees. Establish and implement guest service for all departments, periodically review, and identify problems and corrective actions.

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported. Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates. Actively promote the hotel and company. Assist with the development of sales strategies and action plans. Develop and maintain positive business relationships with all guests, vendors and other external partners. Conduct regular physical property inspections to ensure all standards of excellence are being met. Answer inquiries pertaining to hotel policies and services. Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations. Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals. Facilitate and maintain on-going communication and collaboration with all associates. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of all areas of the hotel. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,500 - $65,000

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs Wage $14.00 to $15.00 hourly

Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Reporting To Captain Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported. Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates. Actively promote the hotel and company. Assist with the development of sales strategies and action plans. Develop and maintain positive business relationships with all guests, vendors and other external partners. Conduct regular physical property inspections to ensure all standards of excellence are being met. Answer inquiries pertaining to hotel policies and services. Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations. Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals. Facilitate and maintain on-going communication and collaboration with all associates. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of all areas of the hotel. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $62,300-$65,000/yr

Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Reporting To Hotel General Manager Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported. Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates. Actively promote the hotel and company. Assist with the development of sales strategies and action plans. Develop and maintain positive business relationships with all guests, vendors and other external partners. Conduct regular physical property inspections to ensure all standards of excellence are being met. Answer inquiries pertaining to hotel policies and services. Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations. Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals. Facilitate and maintain on-going communication and collaboration with all associates. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of all areas of the hotel. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,405-$65,000/yr