We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Compensation: $60,000 - $110,000
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a General Manager or Assistant General Manager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
$60k-110k yearly Auto-Apply 60d+ ago
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Sales Manager - Delta Hotels by Marriott Fargo
Delta Hotels By Marriott Fargo Nd
Hotel director job in Fargo, ND
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking an exceptional Sales Manager for the Delta Hotels by Marriott in Fargo, ND.
Our team members don't just come to work; they join a mission focused on becoming an extraordinary lodging company. In doing so, they are accepted and encouraged to grow, have fun, and develop lifelong skills. If you want to build relationships, explore your untapped talents, and make a difference every day, we encourage you to apply!
As a Sales Manager, your responsibilities will include soliciting, capturing, planning, and coordinating events. Your focus is to maximize the use of banquet space and surpass revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. It is essential to provide warm, knowledgeable service and helpful guidance to reassure guests that they have made the right choice by booking with us.
The Ideal Candidate Will Have:
Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Word and Excel skills
Prior exposure to computerized Sales & hotel Property Management Software; experience with OPERA and CI-TY software is a plus
A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for
A collaborative spirit and enjoyment of teamwork
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage
The ability to work a flexible schedule including nights, weekends, and/or holidays.
As a Sales Manager, Your Responsibilities Will Include:
Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other company hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Local travel is required; a personal vehicle is necessary for sales calls.
Hours: Minimum of 40 hours over a five-day period; days and times may vary based on business needs. Must be available when personal accounts are in-house.
Hotel Equities is committed to providing the best for our guests, and it all starts with offering the best for our employees. That's why we provide a competitive compensation and benefits package for our team members who work 30 or more hours per week.
Overview of our Amazing Benefits:
Medical, Dental, and Vision Insurance
Vacation and Holiday Pay
Same-Day Pay Available
Employee Assistance Programs
Opportunities for Career Growth and Manager Training Programs
Reduced Room Rates Across Our Portfolio
Third-Party Perks (such as Movie Tickets, Attractions, and More)
401(k) Plan with Company Match
Employee Discounts
Flexible Scheduling Options
Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)
$40k-56k yearly est. 7d ago
Hotel General Manager
Carrington Hotel Group LLC 3.5
Hotel director job in Carrington, ND
Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
General Manager Job Title: Property General Manager Department: Hotel Property
Reports To: Regional Manager
FLSA Status: Exempt
Position Summary:
The hotel general manager is responsible for coordinating, overseeing, and organizing all
the activities involved in the smooth and effective running of a hotel. This position will be
involved in all aspects of the hote l operations to en sure profitability, com pan y com pliance,
recru iting, staffing and guest satisfaction. Ca ndidate m ust be willing and able to pass
backgrou nd screen in g.
Essential Duties and Responsibilities:
Managing all the operations of the hotel, including activities of all departments.
Monitoring daily and monthly revenue generated, as well as cost and expenses.
Keeping track of budgets and expenses, including reviewing financial reports and
statements.
Responsible for recruiting, training, and supervising staff.
Develop and implement an efficient and consistent marketing strategy to
promote the hotels services.
Planning maintenance works, events, and room bookings.
Managing and coordinating employees duties (receptionist, janitor, clerks, and
so on).
Motivating workers and promoting teamwork to ensure optimum service and
guests needs are met.
Inspecting all the rooms regularly in order to comply with hotel standards.
Ensuring good, smooth, and effective interaction with guests.
Ensure compliance with health and safety legislation and licensing laws.
Upholding the guidelines established by the hotel owner and ensuring that
employees adhere to the company rules and guidelines.
Competencies: To perform the job successfully, an individual should demonstrate the
following.
Adaptability Accepts criticism and feedback. Adapts to changes in the work
environment. Changes approach or method to best fit the situation. Manages
competing demands.
Communication Exhibits good listening and comprehension skills. Expresses ideas
and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others
adequately informed. Selects and uses appropriate communication methods.
Continuous Learning Accesses own strengths and weaknesses. Pursues training
and development opportunities. Seeks Feedback to improve performance. Shares
expertise with others. Strives to continuously build knowledge and skills.
Customer Service Displays courtesy and sensitivity. Manages difficult or emotional
customer situations. Meets commitments. Responds promptly to customer needs.
Solicits customer feedback to improve service.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps
commitments. Meets attendance and punctuality guidelines. Responds to requests
for service and assistance. Takes responsibility for own actions.
Problem Solving Identifies problems in a timely manner. Gathers and analyzes
information skillfully. Develops alternative solutions. Resolves problems in early
stages. Works well in group problem solving situations.
Teamwork Balances team and individual responsibilities. Contributes to building a
positive team spirit. Exhibits objectivity and openness to others views. Gives and
welcomes feedback. Puts success of team above own interests.
Qualifications: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Education/Experience: Associate's degree or equivalent from two-year college or technical
school; or six months to one year related experience and/or training; or equivalent
combination of education and experience.
Language Ability: Read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Write routine reports and
correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability: Calculate figures and amounts such as discounts, interest,
commissions, proportions, percentages, area, circumference and volume. Apply
concepts of basic algebra and geometry.
Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Interpret a variety of instructions
furnished in written, oral, diagram, or schedule form.
Software Skills: Working knowledge of MS Office; knowledge of hotel management
software (PMS)
Certificates and Licenses: LCB compliant
Supervisory Responsibilities: May supervise up to and over 10 employees
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
This job operates in a professional hotel environment. The role routinely
uses standard office equipment and housekeeping equipment.
Will be around chemicals associated with kitchen, laundry, and
maintenance environment.
Hotel operates 24/7 and this position will need to be available days,
nights, weekends, holidays, and on-call as necessary.
Physical Demands: The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Requires ordinary conversation, hearing, and visual acuity.
Bend, squat, kneel, twist and reach repetitively.
Sit, stand, walk for prolonged periods (2 6 hours per day), and move
about the office and hotel/customer facilities as necessary.
Performing this job regularly requires use of hands to finger, handle, or
feel objects, tools or controls.
Employee must occasionally lift and/or move up to 50 pounds.
Employee must be able climb several flights of stairs in case of
emergency or if property is not equipped with elevator.
The above job description is not intended to be an all-inclusive list of duties and standards
of the position. Incumbents will follow any other instructions, and perform any other
related duties, as assigned by their manager.
$52k-71k yearly est. 4d ago
Sales Manager - Delta Hotels by Marriott Fargo
Hotel Equities 4.5
Hotel director job in Fargo, ND
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking an exceptional Sales Manager for the Delta Hotels by Marriott in Fargo, ND.
Our team members don't just come to work; they join a mission focused on becoming an extraordinary lodging company. In doing so, they are accepted and encouraged to grow, have fun, and develop lifelong skills. If you want to build relationships, explore your untapped talents, and make a difference every day, we encourage you to apply!
As a Sales Manager, your responsibilities will include soliciting, capturing, planning, and coordinating events. Your focus is to maximize the use of banquet space and surpass revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. It is essential to provide warm, knowledgeable service and helpful guidance to reassure guests that they have made the right choice by booking with us.
The Ideal Candidate Will Have:
Demonstrated proficiency with Microsoft Office applications, with intermediate to advanced Word and Excel skills
Prior exposure to computerized Sales & hotel Property Management Software; experience with OPERA and CI-TY software is a plus
A genuine interest in hospitality; a desire to make others feel welcome, comfortable, and cared for
A collaborative spirit and enjoyment of teamwork
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards is an advantage
The ability to work a flexible schedule including nights, weekends, and/or holidays.
As a Sales Manager, Your Responsibilities Will Include:
Direct Sales: Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
Must have own reliable transportation and possess a valid state drivers license in order to make sales calls.
Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business.
Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other company hotels.
Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts.
Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
Represents themselves, the hotel and Company with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
Displays a neat, clean, and business-like appearance at all times.
Local travel is required; a personal vehicle is necessary for sales calls.
Hours: Minimum of 40 hours over a five-day period; days and times may vary based on business needs. Must be available when personal accounts are in-house.
Hotel Equities is committed to providing the best for our guests, and it all starts with offering the best for our employees. That's why we provide a competitive compensation and benefits package for our team members who work 30 or more hours per week.
Overview of our Amazing Benefits:
Medical, Dental, and Vision Insurance
Vacation and Holiday Pay
Same-Day Pay Available
Employee Assistance Programs
Opportunities for Career Growth and Manager Training Programs
Reduced Room Rates Across Our Portfolio
Third-Party Perks (such as Movie Tickets, Attractions, and More)
401(k) Plan with Company Match
Employee Discounts
Flexible Scheduling Options
Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)
$45k-56k yearly est. Auto-Apply 35d ago
Hotel Maintenance
Four Points Williston 4.2
Hotel director job in Williston, ND
We are seeking a self-motivated and detail-oriented individual to join our team as a Hotel Maintenance Technician. This role involves performing general maintenance and repair tasks to ensure the hotel is safe, clean, and functional for guests and staff.
Compensation Rate: $20.00 to $22 Hourly
Essential Responsibilities:
Address guest and staff maintenance concerns promptly.
Perform routine inspections of equipment, lights, and common areas.
Complete daily maintenance tasks, including minor plumbing, electrical work, painting, and furniture repairs.
Walk the property and parking lot to check for maintenance needs and cleanliness.
Assist with pool area maintenance and housekeeping deep cleaning tasks as needed.
Monitor and update maintenance logs to ensure timely completion of repairs.
Maintain positive communication with the front desk, housekeeping, and management teams.
Follow company safety and security protocols.
Qualifications:
Minimum of 2 years of maintenance or related experience.
Proficiency with hand and power tools.
Strong problem-solving and time-management skills.
Ability to work independently with minimal supervision.
Clear and professional communication skills.
Physical Requirements:
Ability to stand, walk, bend, and lift over 50 pounds regularly.
Comfortable working under high pressure or in emergencies.
$20-22 hourly Auto-Apply 60d+ ago
Hotel General Manager
Carrington Hotel Group LLC 3.5
Hotel director job in Carrington, ND
Benefits:
Bonus based on performance
Competitive salary
The hotel general manager is responsible for coordinating, overseeing, and organizing all will be
involved in all aspects of the hotel operations to ensure profitability, com pan y compliance,
recruiting, staffing and guest satisfaction. Candidate must be willing and able to pass
background screening.
Essential Duties and Responsibilities:
Managing all the operations of the hotel, including activities of all departments.
Monitoring daily and monthly revenue generated, as well as cost and expenses.
Keeping track of budgets and expenses, including reviewing financial reports and
statements.
Responsible for recruiting, training, and supervising staff.
Develop and implement an efficient and consistent marketing strategy to
promote the hotels services.
Planning maintenance works, events, and room bookings.
Managing and coordinating employees duties (receptionist, janitor, clerks, and
so on).
Motivating workers and promoting teamwork to ensure optimum service and
guests needs are met.
Inspecting all the rooms regularly in order to comply with hotel standards.
Ensuring good, smooth, and effective interaction with guests.
Ensure compliance with health and safety legislation and licensing laws.
Upholding the guidelines established by the hotel owner and ensuring that
employees adhere to the company rules and guidelines.
Competencies: To perform the job successfully, an individual should demonstrate the
following.
Adaptability Accepts criticism and feedback. Adapts to changes in the work
environment. Changes approach or method to best fit the situation. Manages
competing demands.
Communication Exhibits good listening and comprehension skills. Expresses ideas
and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others
adequately informed. Selects and uses appropriate communication methods.
Continuous Learning Accesses own strengths and weaknesses. Pursues training
and development opportunities. Seeks Feedback to improve performance. Shares
expertise with others. Strives to continuously build knowledge and skills.
Customer Service Displays courtesy and sensitivity. Manages difficult or emotional
customer situations. Meets commitments. Responds promptly to customer needs.
Solicits customer feedback to improve service.
Dependability - Commits to doing the best job possible. Follows instruction. Keeps
commitments. Meets attendance and punctuality guidelines. Responds to requests
for service and assistance. Takes responsibility for own actions.
Problem Solving Identifies problems in a timely manner. Gathers and analyzes
information skillfully. Develops alternative solutions. Resolves problems in early
stages. Works well in group problem solving situations.
Teamwork Balances team and individual responsibilities. Contributes to building a
positive team spirit. Exhibits objectivity and openness to others views. Gives and
welcomes feedback. Puts success of team above own interests.
Qualifications: To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Education/Experience: Associate's degree or equivalent from two-year college or technical
school; or six months to one year related experience and/or training; or equivalent
combination of education and experience.
Language Ability: Read and interpret documents such as safety rules, operating and
maintenance instructions, and procedure manuals. Write routine reports and
correspondence. Speak effectively before groups of customers or employees.
Mathematical Ability: Calculate figures and amounts such as discounts, interest,
commissions, proportions, percentages, area, circumference and volume. Apply
concepts of basic algebra and geometry.
Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Interpret a variety of instructions
furnished in written, oral, diagram, or schedule form.
Software Skills: Working knowledge of MS Office; knowledge of hotel management
software (PMS)
Certificates and Licenses: LCB compliant
Supervisory Responsibilities: May supervise up to and over 10 employees
Work Environment: The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
This job operates in a professional hotel environment. The role routinely
uses standard office equipment and housekeeping equipment.
Will be around chemicals associated with kitchen, laundry, and
maintenance environment.
Hotel operates 24/7 and this position will need to be available days,
nights, weekends, holidays, and on-call as necessary.
Physical Demands: The physical demands described here are representative of those that
must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.
Requires ordinary conversation, hearing, and visual acuity.
Bend, squat, kneel, twist and reach repetitively.
Sit, stand, walk for prolonged periods (2 6 hours per day), and move
about the office and hotel/customer facilities as necessary.
Performing this job regularly requires use of hands to finger, handle, or
feel objects, tools or controls.
Employee must occasionally lift and/or move up to 50 pounds.
Employee must be able climb several flights of stairs in case of
emergency or if property is not equipped with elevator.
The above job description is not intended to be an all-inclusive list of duties and standards
of the position. Incumbents will follow any other instructions, and perform any other
related duties, as assigned by their manager.