Hotel director jobs in Oak Lawn, IL

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Responsibilities: Responsible for directing the overall operations and staff in hotel, valet and hotel sales department; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / VP of Hotel Operations. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Create and update departmental policies and procedures to ensure effectiveness and relevance Ensure property maintenance, physical plant appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Responsible for ensuring the highest quality guest experience by promoting purpose and value models throughout all areas of responsibility. Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. Identify new business leads by examining local market trends and competition activities. Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. Send proposals and confirmations to clients immediately upon holding space. Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. Responsible for staff development and training programs. Responsible for rewards and recognition program to maximize employee engagement. Evaluates team members within department and delivers constructive feedback to employees in regards to performance. Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. Determines work procedures and expedites workflow. Responsible for employee performance (disciplining, coaching, counseling). Qualifications: Bachelor's degree (B. A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience. Excellent verbal and written communication skills Proficient in Microsoft Office Products (Outlook, Teams, Word, Excel) Proven experience in a sales or marketing role, preferably in the hotel or casino industry. Must be able to obtain and maintain a state Gaming License What's in it for you: Competitive Salary with annual performance reviews Comprehensive health coverage plan that includes medical, dental, and vision 401(K)/ Company Match Access Perks and Childcare discounts Target Salary Range: (Post $100,000 (DOE) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

When a guest walks into a pristine lobby or enters their room for the first time with everything exactly placed just right it is the beginning of every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. As a Hotel Houseperson, your contribution ensures each guest an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: Incentives $ Employee Referral Program $ Paid Time Off Paid Vacation (Full-Time) Merit Increase $ 401k with Employer Contribution (Full-Time) Medical, Dental, Vision (Full-Time) Life Insurance (Full-Time) Long-term/Short-term Disability (Full-Time) Accident (Full-Time) Critical Illness (Full-Time) Cross-training Opportunities Hotel Room Discounts Schedule: Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Hotel Houseperson makes a difference by: A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details As Hotel Houseperson, you will: Maintain a friendly, cheerful, and courteous demeanor always Respond promptly to requests from guests and other departments Identify and report preventative or other maintenance issues in public areas or guest rooms Set up furniture items in guest rooms as requested Retrieve items from shelves and storerooms, set up cleaning cart with supplies, constantly maintain carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms Clean and wipe windows, doors, walls, closets and fixtures in rooms, public areas, and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable, and attractive facility always. Wash shower walls and tub, clean toilet(s) and stall walls if applicable, wipe exposed pipes, clean mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms Remove items from hallways and transport to service areas, including debris, unread newspapers, solid linens, and trash placed near Housekeeper carts. Clean, maintain, and store cleaning equipment Replace towels, soaps and all room amenities and restock literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests Vacuum rooms, public areas, and hallways, operate vacuums weighing up to 25 lbs., and lift/move heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard-to-reach areas Inspect all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately report all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution Secure and maintain custody of equipment, keys and supplies always in order to protect and preserve hotel property To be a successful Hotel Houseperson, you need: A professional demeanor, clear communication skills and the ability to support multiple departments. Support all coworkers and treat them with dignity and respect. Minimum Requirements: The Hotel Houseperson role requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 55 pounds without assistance and in excess of 55 pounds with assistance. You must also be able to stand and walk for an entire shift and perform repetitive motions. Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Clean uniform and professional appearance. Perform other reasonable job duties as requested by Supervisor. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call ************ extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to ******************* “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request an accommodation to apply for a job

Why Bally's? Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Director of Hotel Operations is a key leader within The Queen Casino operations. The Director of Hotel Operations is responsible for overseeing all operating procedures across the Hotel, Valet, and Hotel Sales departments. Responsibilities: * Responsible for directing the overall operations and staff in hotel, valet and hotel sales department; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. * Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / VP of Hotel Operations. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. * Create and update departmental policies and procedures to ensure effectiveness and relevance * Ensure property maintenance, physical plant appearance and health sanitation requirements are met and in compliance with regulatory and company standards. Ensures that cleanliness and physical appearance of the property provide a superior guest experience. Responsible for ensuring the highest quality guest experience by promoting purpose and value models throughout all areas of responsibility. * Learn, implement, and stay current with all rules, laws, regulations, policies, and Internal Controls pertaining to the Hotel Operations * Be knowledgeable of all product lines of the hotel including catering, rooms, packages, spa, and F&B outlets. * Generate new business, close deals, and increase revenue by cold calling, on-site visits, sales tours, and community networking. * Identify new business leads by examining local market trends and competition activities. * Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letters, and direct mail. As a pro-active sales manager, 100% of time is to be spent on active sales solicitation. * Send proposals and confirmations to clients immediately upon holding space. * Clearly outline client's room block requirements, suite requirements and meeting and banquet space requirements on booking sheets so that the accurate facilities may be reserved. * Obtain document and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to the catering/banquet manager for follow-up. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. * Responsible for staff development and training programs. * Responsible for rewards and recognition program to maximize employee engagement. * Evaluates team members within department and delivers constructive feedback to employees in regards to performance. * Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling). Qualifications: * Bachelor's degree (B. A.) from four-year college or university; 5 years related experience and/or training; or equivalent combination of education and experience. * Excellent verbal and written communication skills * Proficient in Microsoft Office Products (Outlook, Teams, Word, Excel) * Proven experience in a sales or marketing role, preferably in the hotel or casino industry. * Must be able to obtain and maintain a state Gaming License What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Target Salary Range: (Post $100,000 (DOE) Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

The Hotel Houseperson is responsible for maintaining and monitoring the cleanliness of the hotel and assist the entire Housekeeping staff with any them they may need in completing Housekeeping duties as well as maintaining and monitoring the cleanliness of the common areas of the hotel. Your duties include but are not limited to, effectively communicating with team members regarding operational tasks/events and deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Clean stairwells, lobby areas, hotel pool and fitness center area. Strip guest rooms of linen, towels and trash. Restock amenity items on the hotel landings. Vacuum all carpeted floors, hallways, lobby and banquet and meeting rooms. Shampoo and deep clean carpets when needed. Deliver laundry and amenities to the Room Attendants on the floor. Report any maintenance issues to the Director of Hotel Operations/maintenance team. Clean public area restrooms. Clean the employee restrooms and breakroom. Dust and clean all lobby furniture and furniture in the hallways on the floors. Sweep, mop and wax back hallway floors. Steam clean chairs and furniture when needed. Clean all windows and glass doors in the lobby. Wipe down hotel walls and dust curtains. Inspect and clean RV park restrooms. Other duties as assigned. QUALIFICATIONS High School Diploma/GED, required Must be able to work Weekends and Holidays Able to effectively communicate in English via verbal and written Must be able to obtain and maintain an Illinois Gaming License APPEARANCE AND GROOMING All DraftKings at Casino Queen team members are required to comply with all appearance and grooming standards outlined in the DraftKings at Casino Queen General Rules, Procedures and Policy Handbook and the DKCQ Look Book. WORKING ENVIRONMENT & PHYSICAL EFFORTS The hospitality industry is a 24 Hour 365-day operation. This position will primarily be indoor under controlled temperatures. Occasional exposure to outdoor climates Frequent: standing, walking, with repetitive movement of fingers, legs, arms, and hands Occasional: sitting, kneeling, reaching, pulling, pushing, and lifting up to 50 pounds Speech and Vision abilities are required In addition to the described Essential Functions, the items listed above related to Working Environment describe typical work conditions and physical expectations. This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. The company reserves all rights to add appropriate functions and duties and to revise the when appropriate. If an employee is unable to perform the essential functions of the employee's job due to a disability, the company will engage in the interactive process to determine if there are reasonable accommodations that would enable the employee to perform his/her essential job functions. The company will afford all necessary reasonable accommodations unless doing so would impose an undue hardship. The company is an equal opportunity employer and makes all employment-related decisions without regard to race, sex, age, color, national origin, disability, religion, and all other characteristics protected by federal, state, and local law. I have reviewed the above and I acknowledge that I can satisfactorily perform all essential functions and job duties, with or without reasonable accommodation, contained therein. Also, I acknowledge the description of the work environment contained therein and I voluntarily agree to work in the described environment. I understand a copy of this will be placed in my personnel file. I also understand that my job description, including the essential functions of my job, may be revised from time to time during my employment as required by DraftKings at Casino Queen's business needs. Additionally, I have entered into my employment relationship with the DraftKings at Casino Queen voluntarily and acknowledge that no representation was made to me that my employment was for any specified period. Further, I may leave voluntarily, and the Casino Queen may terminate my employment at any time, with or without cause, and with or without notice unless otherwise specified in a collective bargaining agreement under which I am covered.

At PAH Management the Hotel Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. Responsibilities will include but not be limited to: Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self, using the steps to effectively train according to PAH Management's standards, and review previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Ensure that all department heads maintain budgeted productivity levels and PAH standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Maintain direct contact with and monitor the development of management trainees. Ensure that training-in-service standards are taking place in each department. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Forecast the hotel's monthly financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to PAH Management SOPs. Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended. Motivate, coach, counsel and discipline all management personnel according to PAH Management's SOPs and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Ensure that all employees receive fair and equitable treatment according to PAH Management's SOP's. Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and helping as needed. Ensure procedures for handling of the hotel safe specifically with regard to security and monthly safe audits are followed and occur. Complete required corporate training modules and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Basic Qualifications: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.

The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago Grow within a diverse multi-outlet property Exceptional health benefits package and 401(k) with company match Key Accountabilities: Ensure proper operation of all responsibilities of all Front Office operations. Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. Communicate with all departments to create a guest centric experience. Ensuring the staff are in full compliance with Head Office database requirements. Ensure efficient operation of all Front Office team with efficient handover. General Requirements: Minimum 4 years of Front Office leadership experience ideally in a luxury property. Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. Ability to deal with a high level of work demand and pressure, individual must have great organization skills. Excellent command of written and spoken English. Benefits We Offer: 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental, and vision coverage. Complimentary life insurance. Complimentary long-term disability Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year.

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago * Grow within a diverse multi-outlet property * Exceptional health benefits package and 401(k) with company match Key Accountabilities: * Ensure proper operation of all responsibilities of all Front Office operations. * Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. * Communicate with all departments to create a guest centric experience. * Ensuring the staff are in full compliance with Head Office database requirements. * Ensure efficient operation of all Front Office team with efficient handover. General Requirements: * Minimum 4 years of Front Office leadership experience ideally in a luxury property. * Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English. Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental, and vision coverage. * Complimentary life insurance. * Complimentary long-term disability * Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year. FOLLOW US Nearest Major Market: Chicago Job Segment: Hotel Reception, Housekeeping, Hospitality

Introduction: We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 5 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND CHICAGO Welcome to Freehand's second outpost! Designed by Manhattan-based Roman and Williams, the building celebrates the city's Midwestern heritage with a string of evocative communal spaces and rooms located in the restored 1927 Art Deco building, set among the high-rises of the downtown River North neighbourhood - home to some of the city's best art galleries, boutiques and restaurants. Featuring 217 rooms and amazing public spaces like Café Integral coffee and breakfast bar and the cozy Broken Shaker Bar, it's a buzzing, busy space that represents the best of Freehand. Between the busy social calendar and the ever-changing makeup of guests and locals coming to play, it's a particularly fun and fulfilling space for everyone in the Freehand Chicago team to work in.

Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job Description Job Title: Hotel General Manager Salary: $70k-$80k (DOE) Benefits: Quarterly bonuses, full benefits, PTO, Sick Pay About Company / Opportunity: An Indianapolis-based hotel management company with 30+ hotels across the state is looking to add a General Manager to their team! Key responsibilities: Oversee and manage all hotel operations across multiple departments including: housekeeping, front desk, engineering, maintenance and F&B Full P&L responsibilities including monitoring financial performance, budgeting, cost controls and forecasting Mentoring and managing a diverse team including: Assistant GM, Executive Housekeeper, Maintenance Manager, and all F&B staff Team development, conducting regular trainings Ensure exceptional guest service standards upheld at all times Collaborate with marketing and sales to develop and execute strategies to maximize revenue Analyze market trends and competitors performance to inform pricing and promotional strategies Qualifications: College degree or higher level education; preferable BA in Hospitality Management, Business, Minimum 3-5 years experience in hotel management Strong financial acumen and experience with budgeting, forecasting, and cost control Excellent communication and interpersonal skills Hands-on management style with a commitment to delivering high-quality guest experiences.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: We are looking for a Hotel General Manager to support the Home2 Suites by Hilton in Champaign. The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures. Duties & Responsibilities: Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting. Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff. Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected. Accurately manages financials, P&L, and payroll to maintain profitability. Ensures compliance with local and state requirements for licensing and permits. Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to. Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns. Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments. Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks. Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business. Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner. Ability to effectively delegate tasks to the most qualified staff members. Ability to produce financial results in line with budgeted objectives. The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands. Requirements: Qualifications: 5+ years' experience in progressive hotel roles Previous AGM experience required Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred Strong management skills of large teams Developed time management skills Ability to sit, stand, or walk for extended periods of time Ability to lift to 40 lbs. with or without reasonable accommodation Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Essential Job Functions: Manage day-to-day hotel and hotel related operations and personnel. Develop and maintain cost center budgets; control labor costs, allocate funds, and authorize expenditures. Maintain records of expenses, inventories and control of supplies. Address and resolve guest inquiries, comments, suggestions and concerns. Responsible for monitoring and ensuring employee productivity and performance. Responsible for employees being properly trained. Manage contracted services and vendors. Create and update “Standard Operating Procedures.” Maintain and enforce compliance of OSHA and company safety standards. Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.) Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy. Other Job Functions: Manage and supervise assigned hotel related operations and functions. Perform miscellaneous duties as assigned.

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

The Assistant General Manager supports the General Manager in overseeing daily hotel operations, leading staff, managing guest experience, and upholding The Amaya's brand standards. This role ensures smooth operations across the property, resolves guest concerns, mentors team members, and is the acting manager when the GM is off-property. Ideal candidates are polished, service-driven leaders who thrive in boutique hospitality environments. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Work Environment Calm, refined boutique hotel setting Mix of administrative office time and hands-on floor leadership Fast-paced with high guest interaction and daily variability Benefits Hotel, café, and retail discounts Leadership development opportunities Growth potential into a General Manager role Guest Experience & Service Ensure a warm, professional, and calm guest experience throughout the property Resolve guest concerns, escalations, and special requests Monitor guest reviews, survey scores, and online feedback; implement improvements Uphold The Amaya's design-forward, hospitality-first philosophy Operations Management Support daily operations across Front Desk, Housekeeping, Maintenance, and Market/F&B Conduct property walks to ensure cleanliness, readiness, and brand consistency Review and refine workflows, checklists, and operational procedures Oversee inventory, vendor relationships, and supply ordering Team Leadership & Culture Train, coach, and support team members across departments Assist in hiring, onboarding, and developing staff Provide feedback, conduct evaluations, and support corrective actions Foster a positive, collaborative, professional work environment Financial & Administrative Oversight Assist with payroll review, scheduling, and labor management Review night audit, daily reports, revenue performance, and billing accuracy Support cost control initiatives and operational budgeting Help with forecasting and business planning Safety, Compliance & Standards Enforce policies, security protocols, and emergency procedures Maintain compliance with all health, safety, and labor standards Support inspections and quality audits Required Excellent communication, leadership, and problem-solving skills Ability to stay calm, professional, and effective in stressful situations Strong customer service mindset with a polished, guest-focused demeanor Comfort with technology and learning new systems Flexible availability (weekends/holidays required) Preferred Experience in boutique or independent hotels Familiarity with MEWS PMS Experience helping open or reposition a hotel

This is a great opportunity if you are currently a FOH manager, assistant GM, or GM that's looking for their next step in their career. As Director of Front of House Operations you will be responsible for overseeing that the Wow Food Group restaurants Front of House is running smoothly, transitioning, and evolving in all necessary areas. This role is primarily evening and weekend hours to provide support for the front of house dinner shifts. We currently have 9 restaurants with an array of food styles for everyone, that you would be overseeing; with continued growth to our company. This position is responsible for daily communication across many teams including but not limited to; operations, human resources, and executive management. You will be working with the rest of the senior leadership on interviewing, hiring, training and managing the teams. Assisting in ensuring that all roles are adequately staffed and actively working through areas needing improvement or assistance. Working with Wow Food Group is working for a company you can have growth and confidence in whether it be in the restaurant or behind the scenes. We are a hardworking, close knit company with priority for success in all areas. We offer healthcare, dental, and vision benefits, corporate profit sharing, quarterly performance bonuses/profit bonuses, 401k programs, and PTO. We have multiple leadership opportunities available immediately and 4 new locations with more upcoming leadership roles. At Wow Food Group we pride ourselves on serving up delicious food and top-notch customer service to the Bloomington and Bedford communities. Our restaurants stand out from the crowd by emphasizing consistently high quality food and drinks while delivering a warm, welcoming environment to each and every guest. Compensation: $50,000.00 - $60,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Started in 2017 with two restaurants, Wow Food Group is a group known for its unique portfolio of restaurants, bars, catering service offerings, and more. With an ownership-based management team, the group owns and operates nine establishments with plans for more to come. The executive team is made up of restaurateurs who take pride and ownership in what they do in the Bloomington food service industry. The core value of what makes Wow Food Group stand out is our mentality that everyone is a regular. With the many dining and catering options to choose from, we consider it an honor that our guests choose to dine with us or select us to cater their next event. We are always striving for continuous improvement, and our team is the face of our brands, treating their establishments as if they were their own. Our individual restaurants and staff in the Wow Food Group pride themselves on the ownership they take in their locations and the hospitality we provide across every establishment. Wow Food Group is always looking to expand our core and seasonal teams at every location. We believe in the power of opportunity and offer ample room for growth. Join our team today and be a part of our endeavor to bring the best food, drinks, service, and fun to the community. Concepts: Che-Bello Chop Shop Feast Market and Cellar Garnish Catering Hanks Pizza Mac Metal Works Brewing Company Pub15 Southern Stone The Owlery The Rusty Gator Ugly Grouper

Job Description Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $50,000 per year- Salary negotiable pending experience level. Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday 8am-5pm (45 hours a week) Weekends as needed Experience: Hotel management: 1 year (Required) Work Location: In person- Business professional dress code, Smoke free office. If offered, employment is contingent on cleared Background check.

Benefits: Free uniforms Wellness resources Dental insurance Employee discounts Health insurance Paid time off Vision insurance Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer both part-time and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Benefits/Perks: Medical, Dental, Vision, Paid time off, 401(k) for full-time employees All employees get discounts on hotel's outside of their hotel they work in Daily Pay: access to your already earned wages before payday *Hourly Employees Only* Job SummaryDo you consider yourself skilled in carpentry, painting, plumbing, and electrical systems?We are looking for an individual that has an array of skills to do general maintenance at our hotel. We will keep you busy and if you prefer working on projects by yourself, this job is for you. Responsibilities: This position will be inside hotel rooms or outside on the grounds of the property. Perform and provide exceptional quality work and services Perform work in a timely manner There will always be something different needing to be maintained or fixed, so you will have a variety in this position. Qualifications: Able to lift, stand, carry tools and equipment have some previous experience in carpentry, painting, plumbing, and electrical work. General maintenance and repair knowledge Compensation: $15.30 - $17.00 per hour

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.