Hotel director jobs in Oak Lawn, IL

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. The Director of Hotel Operations is responsible for overseeing and managing all aspects of hotel operations, ensuring exceptional guest service, operational efficiency, and financial performance. This role provides leadership to front desk, housekeeping, reservations, guest services, and other hotel-related departments while aligning operations with the property's vision, values, and service standards. The following and other duties may be assigned as necessary: * Responsible for directing the overall operations and staff of the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. * Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. * Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the Executive Management / GM. * Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. * Collaborate with department leaders to establish and achieve operational goals, budgets, and performance metrics. * Monitor key performance indicators (KPIs), including guest satisfaction scores, occupancy, ADR, RevPAR, and departmental costs. * Drive initiatives focused on continuous improvement, service excellence, and employee engagement. * Makes final decisions pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs. * Works closely with Marketing to drive occupancy and maximized revenue for all Hotel operations. * Makes final decisions for financial activities of Hotel such as setting room rates and policies/procedures. * Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. * Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. QUALIFICATION REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. * Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. * Minimum of five years' experience in hotel management. * Must be proficient in Microsoft applications (Excel, Access, and Word) and in hotel software. * Ability to read and comprehend simple instructions, short correspondence, and memos. * Ability to write simple correspondence. * Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. SUPERVISORY RESPONSIBILITIES This job has supervisory responsibilities. * Responsible for staff development and training programs. * Responsible for rewards and recognition program to maximize employee engagement. * Evaluates team members within department and delivers constructive feedback to employees in regards to performance. * Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs. * Determines work procedures and expedites workflow. * Responsible for employee performance (disciplining, coaching, counseling). LANGUAGE SKILLS Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS Employee must be able to qualify for licenses and permits required by federal, state and local regulations. Must obtain a First Aid/AED certification. Must successfully complete C.A.R.E or TIPS training. Must possess a valid driver's license and have acceptable driving history as determined by Penn National Gaming's auto insurance carrier. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Employee could be exposed to an environment containing unrestricted second hand tobacco smoke. STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer STARTING SALARY $110,000 to $120,000 annually, based on experience

If you strive to be "The Best", we want to hear from you! Apply today at *************************** Department: Rooms Division Reports to: VP of Operations Status: Salary Exempt Expected Compensation: $90,000-$100,000/annual . The specific salary offered to a selected candidate will be commensurate with work experience, education, relevant qualifications and skill level. Bonus Eligibility: This position is eligible to participate in an annual bonus incentive plan. Incentives are awarded based on achievement of performance metrics and specific revenue, profitability and operational goals. Gatekeepers tied to the achievement of department and/or Company budget goals may apply. Date of hire within the bonus year is considered when calculating initial eligibility. Role Summary: Hotel Arista is seeking an experienced Director of Rooms to enhance operational excellence and guest experience. This role, serving as the Forbes Service Champion, ensures every guest interaction reflects our commitment to personalized luxury. At Hotel Arista, the Director of Rooms plays a pivotal role in delivering an exceptional guest journey that embodies our commitment to personalized luxury and Forbes Service Standards. This leader inspires teams through hands-on engagement, ensuring every interaction reflects care, integrity, and attention to detail. Reporting to the General Manager, the Director of Rooms champions collaboration between Front Office and Housekeeping, fostering a culture of respect and empowerment. By guiding associates and managers, this role drives operational excellence, elevates service experiences, and strengthens team engagement-creating moments that matter for every guest. Additionally, the Director of Rooms will provide hands-on support and mentor managers and associates within their departments. Responsibilities: Lead with Purpose and Care - Model Hotel Arista's values by inspiring teams to deliver authentic, personalized service that exceeds expectations. Champion Guest Experience - Engage directly with guests, anticipate needs, and resolve concerns with empathy and professionalism. Elevate Operational Excellence - Oversee Rooms Division operations, ensuring seamless coordination between Front Office and Housekeeping while upholding Forbes standards. Empower and Mentor Teams - Provide guidance, coaching, and development opportunities for managers and associates, fostering growth and accountability. Drive Continuous Improvement - Implement initiatives that enhance service quality, streamline processes, and strengthen associate engagement. Collaborate Across the Hotel - Build strong partnerships with all departments to create a unified approach to guest satisfaction and operational success. Support Strategic Vision - Work closely with the General Manager to execute programs that align with Hotel Arista's guiding principles and long-term goals. Ensure Compliance and Safety - Maintain adherence to health, safety, and regulatory standards throughout the Rooms Division. Optimize Financial Performance - Monitor budgets, control costs, and identify opportunities for revenue growth within the Rooms Division. Champion Sustainability Practices - Promote eco-friendly initiatives and responsible resource management in daily operations. Foster Associate Engagement - Create a positive work environment that values feedback, recognition, and career development. Leverage Technology and Innovation - Utilize systems and tools to improve efficiency, enhance guest experience, and support team productivity. Other duties as assigned This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. Minimum Qualifications: Education High School diploma or equivalent experience. 4 Year Degree from an accredited university in Business Administration, Hotel and Restaurant Management or a related major. Experience Minimum 5 years of leadership experience in Rooms Division or similar luxury hospitality role Skills Strong knowledge of Forbes Service Standards and luxury guest experience. Proven ability to lead and mentor diverse teams. Excellent communication and interpersonal skills. Ability to manage budgets and drive operational efficiency. Strong problem-solving and decision-making abilities. Flexible and adaptable to changing guest needs and operational priorities. Neat, clean and professional appearance Must have a flexible schedule and be available to work nights weekends, and holidays. Physical Requirements Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation Must be able to bend, stoop, squat, and stretch to fulfill job duties. Must be able to lift, push and pull up to 40 lbs. regularly. Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process. Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election Basic Life & AD&D - 100% employer paid Short-Term Disability - 100% employer paid Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election 401(k) Plan & Matching Program Employee Assistance Program Paid Leave Time (up to 40 hours/year) Paid Time Off (PTO) 9 Paid Holidays/Year Paid Jury Duty Time Paid Bereavement for immediate family members Partially-Paid Parental Leave Hotel/Restaurant Discounts Pet Insurance Incentive Programs We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify

Department SSD Development Economics Center: Staff and Temporary Employees About the Department The Development Innovation Lab at the University of Chicago uses the tools of economics to develop innovations with the potential to benefit millions of people in low- and middle-income countries. It was founded and is led by Nobel laureate Michael Kremer. Job Summary This role develops and implements the planning, development, and implementation of objectives, long-range and strategic plans, and identifies the strengths and weaknesses. Identifies new external partners to advance strategic priorities. Responsibilities Identifies and implements systems to enhance operational efficiency and accuracy across the Office of the Faculty Director; in coordination with the Executive Director, ensures compliance with DIL protocols and University policies while optimizing administrative workflows. Supervises daily operations across OFD project teams; in coordination with the Faculty Director and Chief of staff, establishes strategic priorities, allocates resources, and ensures timely completion of high-impact initiatives. Identifies and prioritizes opportunities for research dissemination, policy outreach and funding acquisition; coordinates research activities, and contributes to research projects as assigned. Leads comprehensive preparations for high-profile events, public relations initiatives, and other external communications that require Faculty Director participation. Builds and maintains strong relationships with key partners, including Faculty Directors, government offices, major multilateral development banks, funders, and stakeholders from other organizations; facilitates research dissemination and collaborative opportunities. Represents the team in meetings with high-level policymakers, funders, nonprofit leaders, and business executives on the global stage. Supports drafting speeches, presentations, communications, and policy briefs; coordinates correspondence from the Faculty Director. Acts as a researcher and planner for a wide array of efforts led by the department/division. Develops and maintains a database of peer and competitor profiles. Helps establish and maintain a database of faculty (international) research topics and international inter-institutional collaborations. Develops, maintains, and analyzes catalogs and registries of information about student, staff, and faculty international travel. Performs other related work as needed. Minimum Qualifications Education: Minimum requirements include a college or university degree in related field. Work Experience: Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline. Certifications: --- Preferred Qualifications Education: Masters degree in economics, mathematics, statistics, public policy, or related discipline Experience: Background managing staff Technical Skills or Knowledge: Proficient with academic writing. Preferred Competencies Excellent writing skills, translate technical ideas into non-technical content. Excellent time management and organizational skills including meet external and internal deadlines. Strong understanding development economics and economics research A strong knowledge of randomized controlled trials and other empirical methods used in economics. Strong coordination and management skills. Working Conditions Candidates must be willing to travel extensively and flexibly as needed for their respective responsibilities. Application Documents Resume/CV (required) Cover Letter (required) Professional References Contact Information (3)(required) When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application. Job Family Administration & Management Role Impact Individual Contributor Scheduled Weekly Hours 37.5 Drug Test Required No Health Screen Required No Motor Vehicle Record Inquiry Required No Pay Rate Type Salary FLSA Status Exempt Pay Range $120,000.00 - $140,000.00 The included pay rate or range represents the University's good faith estimate of the possible compensation offer for this role at the time of posting. Benefits Eligible Yes The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook. Posting Statement The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination. Job seekers in need of a reasonable accommodation to complete the application process should call ************ or submit a request via Applicant Inquiry Form. All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position. The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: *********************************** Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Position: Hotel Valet Operations Manager Location: Loews Chicago Hotel Salary Range: $60,000.00- $68,000.00 What you'll do Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations. Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions. Ensure that proper parking, security, and cash control procedures are followed. Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget. Identify all procurement and vendor service needs of the location. Perform general accounting duties such as accounts payable, payroll, and petty cash. Monitor facility maintenance for cleanliness standards. Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims. Implement all policies and procedures to ensure compliance with all OSHA laws. Qualifications What you need Demonstrates ability to lead, manage and motivate a diverse group of team members. Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems. Prior experience developing budgets and P&L (Profit and Loss) review a plus. Ability to react and problem-solve quickly. Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. Salary Range: $65,000 annually per year Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you. Location US-IL-CHICAGO

Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Assistant Director to join our Front Office Division management team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago * Grow within a diverse multi-outlet property * Exceptional health benefits package and 401(k) with company match Key Accountabilities: * Ensure proper operation of all responsibilities of all Front Office operations. * Ensure the Front Office team is knowledgeable and fully adheres to both Peninsula and Forbes standards. * Maintain consistency in staff performance in accordance with both Peninsula and Forbes standards. * Communicate with all departments to create a guest centric experience. * Ensuring the staff are in full compliance with Head Office database requirements. * Ensure efficient operation of all Front Office team with efficient handover. General Requirements: * Minimum 4 years of Front Office leadership experience ideally in a luxury property. * Knowledge of PMS/Opera and some knowledge in Housekeeping department ideal. * Ability to deal with a high level of work demand and pressure, individual must have great organization skills. * Excellent command of written and spoken English. Benefits We Offer: * 10 vacation days per year * 9 paid holiday days per year * 5 Chicago Paid Sick Leave days per year * 5 Chicago Paid Leave days per year * Complimentary employee meals * Discounted parking * Discounted and complimentary room nights at The Peninsula Hotels * 50% restaurant discount * 50% discount on spa services * 25% discount on spa retail * 80% company-paid medical, dental, and vision coverage. * Complimentary life insurance. * Complimentary long-term disability * Retirement plan with 5% company match. We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for this position, you must have work authorization in the United States. The salary range for this position is $75,000-82,000 per year. FOLLOW US Nearest Major Market: Chicago Job Segment: Housekeeping, Hotel Reception, Hospitality

Details: HSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide. Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business. We are committed to finding and placing the best hospitality talent in the industry! HSS Is seeking a General Manager (GM) for our client that has a Property in Chicago, IL area. As the GM you will be the driving force behind the hotel's success-overseeing operations, financial performance, and team leadership to ensure exceptional guest experiences. Your expertise in strategic planning, revenue management, and team development will position the hotel for long-term growth and market leadership. This role requires a dynamic leader who can balance operational efficiency with a commitment to hospitality excellence. Key Responsibilities1. Strategic Leadership & Asset Management Property Oversight: Maintain and enhance the hotel's physical assets, ensuring a well-kept, safe, and inviting environment. Business Strategy: Develop and execute strategies to drive financial performance, guest satisfaction, and operational excellence in alignment with Alps Management Services' vision. Brand Compliance: Ensure the property consistently meets or exceeds brand standards, creating a welcoming and high-quality experience for guests. 2. Financial Performance & Revenue Growth Budgeting & Forecasting: Create and manage budgets, financial projections, and cost-control measures to optimize profitability. Sales & Marketing: Work closely with sales, marketing, and revenue management teams to drive occupancy, boost market share, and maximize revenue. Performance Analysis: Monitor key financial metrics (RevPAR, ADR, GOP) and adjust strategies to meet or exceed business objectives. 3. Operational Excellence & Guest Experience Daily Operations: Lead all operational departments-including front office, housekeeping, food & beverage, and maintenance-to ensure efficiency, cleanliness, and top-tier service. Cost & Inventory Management: Oversee procurement and inventory to maintain quality service while controlling expenses. Quality Assurance: Conduct routine property inspections and audits to uphold regulatory compliance and service excellence. 4. Team Leadership & Development Talent Acquisition & Retention: Recruit, train, and develop a high-performing management team and staff. Performance Coaching: Foster a culture of accountability, collaboration, and innovation through regular coaching and performance evaluations. Employee Engagement: Drive initiatives that enhance workplace culture, recognize achievements, and maintain strong team morale. 5. Community & Brand Relations Local Engagement: Represent the hotel at community events, industry functions, and civic engagements to enhance its reputation. Partnerships & Networking: Build relationships with local businesses, government officials, and vendors to create strategic opportunities. Guest Satisfaction: Monitor guest feedback and implement continuous improvement initiatives to maintain exceptional service standards. Qualifications Education: Bachelor's degree in hospitality management, business administration, or related field preferred. Experience: Proven experience in hotel management, including leadership roles with increasing responsibility; full-service hotel experience is a plus. Financial & Technical Skills: Strong proficiency in budgeting, financial analysis, and hotel management systems. Leadership & Communication: Exceptional problem-solving, decision-making, and team leadership skills in a fast-paced environment. Schedule Flexibility: Willingness to work evenings, weekends, and holidays as needed. Language: Fluent in English; additional languages are a plus. Brand Experience: Marriott experience is a plus + Compensation The pay range for this position is $100K-120K annually. This range represents the minimum and maximum pay that Hospitality Staffing Solutions reasonably and in good faith believes it will pay for this role at the time of posting. Additional Compensation may include discretionary annual bonus Benefits This is a Direct Hire position with our client, the offer Medical, Dental, and Vision insurance among other benefits as well. Application Process & Deadline You can apply for this position or any additional positions by visiting https://jobs2.smartsearchonline.com/hssstaffing/jobs/ Applications will be accepted until the position is filled. Equal Opportunity Statement Hospitality Staffing Solutions (HSS) is an Equal Opportunity Employer. We are committed to creating a workplace where all individuals are treated with respect and dignity. Employment decisions are based on business needs, job requirements, and individual qualifications-without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.

Introduction: We are seeking a skilled and experienced Hotel Manager to join our team and oversee the operations of our business. The Hotel Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 5 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment View all jobs at this company

WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND CHICAGO Welcome to Freehand's second outpost! Designed by Manhattan-based Roman and Williams, the building celebrates the city's Midwestern heritage with a string of evocative communal spaces and rooms located in the restored 1927 Art Deco building, set among the high-rises of the downtown River North neighbourhood - home to some of the city's best art galleries, boutiques and restaurants. Featuring 217 rooms and amazing public spaces like Café Integral coffee and breakfast bar and the cozy Broken Shaker Bar, it's a buzzing, busy space that represents the best of Freehand. Between the busy social calendar and the ever-changing makeup of guests and locals coming to play, it's a particularly fun and fulfilling space for everyone in the Freehand Chicago team to work in.

Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: The General Manager is responsible for overseeing all hotel operations, ensuring the property runs efficiently and meets financial goals while providing exceptional guest experiences. This role involves leadership of all hotel departments, including front office, housekeeping, food and beverage, sales, marketing, and maintenance. The General Manager is also responsible for ensuring compliance with company policies, local regulations, and health and safety standards, while driving profitability, staff development, and overall operational excellence. Key Responsibilities: Operational Leadership & Management: Oversee all hotel operations, ensuring smooth day-to-day operations across all departments. Implement and enforce hotel policies and procedures to ensure the highest quality standards are met. Manage operational budgets, track performance against financial goals, and implement corrective actions to improve performance. Ensure all areas of the hotel are properly staffed and equipped to deliver top-tier service to guests. Guest Experience & Satisfaction: Lead the effort to provide exceptional guest service and create memorable guest experiences. Address guest complaints or concerns promptly and ensure swift resolution, maintaining a high level of guest satisfaction. Regularly assess guest feedback (e.g., surveys, reviews) to identify areas for improvement. Implement initiatives to enhance guest loyalty and promote repeat business. Staff Leadership & Development: Lead, mentor, and support all hotel department managers, ensuring they are trained, motivated, and aligned with the hotel's goals. Develop and execute employee training programs, ensuring staff members have the tools and knowledge to provide excellent service. Foster a positive and inclusive work culture that promotes teamwork, staff retention, and high performance. Conduct performance evaluations, provide regular feedback, and offer coaching to ensure the ongoing development of hotel personnel. Financial Management & Budgeting: Develop and manage the hotel's annual budget, ensuring cost control, maximization of revenue, and achievement of financial goals. Monitor operational expenses and identify opportunities for cost savings without compromising guest experience. Analyze financial reports and key performance indicators (KPIs) to track hotel performance and take corrective actions when necessary. Optimize room revenue through pricing strategies, occupancy management, and special offers. Sales & Marketing: Oversee the marketing and sales strategies to drive hotel bookings, group business, and events. Coordinate with the sales team to develop promotional campaigns and pricing strategies to maximize occupancy and revenue. Establish strong relationships with corporate clients, event planners, and travel agents to drive business to the hotel. Monitor local market trends and competitor activity to stay ahead of industry changes and opportunities. Compliance & Health & Safety: Ensure compliance with local, state, and federal regulations, including health and safety, environmental standards, and labor laws. Work with HR to ensure hotel staff is compliant with company policies, legal requirements, and industry standards. Oversee the hotel's security systems, ensuring the safety of guests, employees, and the property. Ensure adherence to all food safety and sanitation protocols, as well as emergency preparedness protocols. Property Maintenance & Management: Ensure the hotel building and facilities are well-maintained and meet brand standards, managing maintenance and repair schedules. Work with the maintenance team to address any property issues and prevent operational disruptions. Oversee the cleanliness and functionality of the hotel's physical spaces, including guest rooms, public areas, and back-of-house facilities. Reporting & Communication: Prepare and deliver regular reports on hotel performance, including financials, guest satisfaction, and operational goals, to ownership or regional leadership. Communicate regularly with corporate management, providing updates on hotel performance, challenges, and opportunities. Maintain clear and open communication channels between hotel departments to ensure cohesive operations. Qualifications: Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5-7 years of hotel management experience, including at least 3 years in a General Manager or equivalent leadership role. Experience managing all aspects of hotel operations, including front office, housekeeping, food and beverage, and sales. Proven track record of meeting or exceeding financial targets and managing budgets. Skills & Knowledge: Strong leadership skills, with the ability to inspire, motivate, and manage a diverse team. Excellent communication and interpersonal skills, with the ability to build relationships with staff, guests, and business partners. Strong financial acumen, including experience with budgeting, forecasting, and financial reporting. Deep understanding of hotel operations and service standards, with the ability to drive operational excellence. Knowledge of hotel management software, property management systems (PMS), and other industry-related technologies. Ability to assess market trends, identify business opportunities, and develop effective strategies for hotel growth. Personal Characteristics: Strong problem-solving and decision-making abilities, with a proactive approach to challenges. Results-oriented, with a focus on achieving operational and financial goals. Customer-focused with a passion for providing exceptional guest service. Ability to work under pressure and manage multiple tasks effectively. Positive, professional, and charismatic with a strong presence as the face of the hotel. Physical Demands: Ability to stand, walk, and move around the hotel for extended periods of time. Ability to lift and carry up to 50 pounds when needed. Flexibility to work weekends, holidays, and evening hours as required. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $50,000 per year- Salary negotiable pending experience level. Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday 8am-5pm (45 hours a week) Weekends as needed Experience: Hotel management: 1 year (Required) Work Location: In person- Business professional dress code, Smoke free office. If offered, employment is contingent on cleared Background check.

Job Description We're looking for an active, customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking. This energetic salesperson will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads. Please apply today if you have 2 years or more of experience in sales and marketing, enjoy taking on new challenges, and enjoy meeting new people! This is a bonus-eligible position. Compensation: $60,000 - $70,000 yearly Responsibilities: Study and research local market trends and competitor activity to discover potential leads Establish and grow our market share by developing and maintaining relationships with major group and catering clients Generate new business, close deals, and increase revenue by cold calling, on-site visits and sales tours, and community networking Attend various industry tradeshows and conferences as a professional representative of the hotel, while adhering to the budget and marketing plan requirements Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy Qualifications: High school diploma or GED, and bachelor's degree in business or related field preferred Demonstrated exceptional social, verbal, and negotiating abilities 3+ years of experience in sales management or in a leadership role in the sales department, preferably in hospitality Outstanding organizational skills and time management This position requires previous work experience in a hospitality role About Company Marriott Schaumburg is located in the northwest suburbs of Chicago and boasts easy access to the highway for quick drives to downtown Chicago or O'Hare International Airport. Discover the shops at Woodfield Mall or Legoland, both one mile from our hotel. After a productive day at Schaumburg Convention Center, unwind at TopGolf Chicago or continue your work at our hotel.

The Opportunity Hyatt seeks an enthusiastic Director, Insight Generation to join the Hotel Performance Hub (HPH). In this leadership role, you will transform data into actionable insights that directly improve hotel and portfolio performance. You'll lead a team of analysts and collaborate with regional, functional, and digital leaders to ensure insights aren't just produced - they're embedded in business routines that drive measurable impact across Hyatt's global portfolio. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections with colleagues, customers, and guests across the organization. Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers. Why Now? This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception. How We Care for Our People What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy and respect, and making sure everyone feels like they belong. We're proud to offer exceptional corporate benefits which include: * Annual allotment of free hotel stays at Hyatt hotels globally * Flexible work schedule * Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center * A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption * Paid Time Off, Medical, Dental, Vision, 401K with company match Who You Are As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally. The Role As the Director, Insight Generation - Hotel Performance Hub (HPH), you will lead the development, activation, and adoption of insights that drive measurable improvement in hotel and portfolio performance. Reporting to the VP, Hotel Performance Hub, you will translate data into actionable intelligence by connecting analytical rigor with operational execution. You'll oversee a team of Quantitative and BI Analysts, ensuring insights are integrated into business rhythms and inform strategic decisions across the enterprise. * Lead the HPH Insights team to generate actionable performance insights across brands, regions, and portfolios. * Translate analytical findings into operational playbooks and recommendations for regional and hotel leaders. * Partner with the HPH Leader, Data & Analytics, and Product teams to align data tools and dashboards with strategic priorities. * Develop frameworks for insight activation-ensuring teams operationalize data in business routines like performance reviews, forecasting, and ramp plans. * Establish governance for insight quality, KPI definitions, and adoption tracking across the organization. * Represent the Insights function in enterprise forums, synthesizing trends and opportunities for executive decision-making. * Manage the insight pipeline, balancing short-term opportunities with long-term analytics initiatives. * Mentor analysts and develop analytical capabilities across the HPH function. * Collaborate with Growth, Operations, Commercial Services, and Finance to quantify impact and link insights to financial outcomes. * Promote a culture of continuous learning and innovation in how insights are derived, communicated, and acted upon.

Job Description Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Join One of Northern Indiana's Leading Hospitality Groups As one of the premier hospitality groups in Northern Indiana, we are proud of our rapid growth and strong reputation for excellence in guest service and team development. We own and operate Marriott, Hilton, and IHG Brands. With multiple properties and new locations on the horizon, we are expanding quickly-and so are the opportunities for our team members. Our newest acquisitions include two hotels in the Kentucky market and two in Mishawaka! If you have a heart for service, a passion for hospitality, and a drive to grow, you'll feel right at home with us. We believe in promoting from within, recognizing potential, and investing in our people. Here, you're not just filling a role-you're building a career with a company that values your contributions and is committed to your success. Job Summary: ***This position is at Residence Inn at Marriott*** The Operations Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring smooth and efficient functioning of all departments. This includes managing guest services, housekeeping, front desk, food & beverage, and maintenance to ensure guest satisfaction, operational efficiency, and adherence to hotel standards. The Operations Manager plays a key role in managing staff, developing operational strategies, and ensuring a positive guest experience while achieving hotel goals and financial objectives. Key Responsibilities: Operational Oversight: Manage the daily operations of the hotel, ensuring that all departments are functioning efficiently and effectively. Monitor and evaluate hotel operations to ensure the highest level of guest service and operational performance. Oversee guest services, housekeeping, maintenance, front desk, and food & beverage departments to ensure operational excellence. Identify opportunities to improve service delivery, streamline processes, and enhance guest satisfaction. Staff Management: Supervise and mentor department heads and hotel staff to ensure the smooth operation of each department. Conduct regular staff meetings, provide training and development opportunities, and address any performance or staffing issues. Manage staffing levels and schedules to meet the needs of the hotel while controlling labor costs. Ensure that employees are well-trained in hotel policies, procedures, and guest service standards. Guest Experience: Ensure that all guest service departments are delivering exceptional customer service and addressing guest concerns promptly and effectively. Respond to guest complaints, issues, or special requests and ensure resolution in a timely and professional manner. Conduct regular inspections of guest rooms, public areas, and facilities to ensure that the hotel meets cleanliness and service standards. Financial Management: Assist the General Manager with budgeting, forecasting, and financial planning for hotel operations. Monitor and control operating expenses, ensuring departments stay within budget. Analyze financial reports and operational metrics to identify trends, cost-saving opportunities, and areas for improvement. Ensure that revenue-generating departments are maximizing opportunities to increase profitability, including occupancy rates and average daily rate (ADR). Health, Safety, and Compliance: Ensure compliance with all hotel policies, local regulations, and safety standards. Oversee safety and security protocols to ensure the well-being of guests and employees. Ensure adherence to health, safety, and sanitation standards throughout the property. Manage emergency preparedness plans and coordinate training for employees on safety procedures. Process Improvement and Quality Control: Regularly review operational procedures and suggest improvements to enhance efficiency, reduce costs, and improve guest satisfaction. Monitor key performance indicators (KPIs) for all departments and implement corrective actions when necessary to meet operational goals. Develop and implement best practices to ensure continuous improvement in service delivery. Collaboration with Other Departments: Work closely with the Sales and Marketing teams to implement strategies that drive revenue growth, such as promotions, special offers, and events. Collaborate with the Human Resources department to recruit, hire, and retain top talent. Partner with the maintenance team to ensure the property is in excellent condition and that any repairs or renovations are carried out promptly. Qualifications: Education & Experience: Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 3-5 years of experience in hotel operations, with at least 2 years in a management or supervisory role. Strong background in multiple hotel departments such as front desk, housekeeping, food and beverage, and maintenance. Experience in budgeting, financial analysis, and operational planning. Skills & Knowledge: Strong leadership and team management skills. Excellent customer service skills with the ability to handle guest complaints and concerns in a professional manner. In-depth knowledge of hotel operations, including front desk, housekeeping, food and beverage, and maintenance functions. Ability to manage multiple tasks and prioritize effectively. Strong communication and interpersonal skills, with the ability to work well with hotel staff, guests, and management. Proficiency with hotel management software and Microsoft Office Suite. Personal Characteristics: Highly organized, with a keen eye for detail. Ability to think critically and make decisions under pressure. Professional appearance and demeanor. Flexible and adaptable in a fast-paced, dynamic work environment. Results-driven, with a focus on achieving operational goals and maximizing guest satisfaction. Physical Demands: Ability to sit or stand for extended periods of time. Ability to walk and move throughout the hotel property as needed. Ability to lift and carry up to 50 pounds (e.g., office supplies, equipment). Ability to respond to emergencies and work during off-hours when necessary. JSK Hospitality is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

Job Description Summary Statement: The Sales Manager is responsible for the directing the sales and marketing efforts of the hotel alongside the Director of Sales and the Events Coordinator. Primary Duties and Accountabilities: Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising materials and sales promotion programs, developing field sales action plans. Conducts cold calls to obtain new business and corporate accounts. Attends revenue calls and staff meetings to discuss current positions of the market and future trends. Provides relevant analytical information to the Director of Sales and the General Manager by collecting, analyzing, and summarizing market data and trends. Protects organization's value by keeping information confidential. Participates in preparing budgets and provides periodic progress reports to staff directors for any event projects. Prepares and modifies sales and marketing contracts as requested Coordinate appointments and visits to meet and follow up with established clients as we to develop new client relationships. Skills, Education, Background and Experience: High School diploma Excellent communication skills, including writing, proof reading skills, and speaking. Ability to manage multiple projects and work assignments from a variety of staff and volunteers. Excellent interpersonal skills both in person and by phone, with high professionalism. Ability to start and accomplish projects with little supervision. Strong understanding of some financial and trend reports - P&L, Budgets, STAR. Outstanding customer service ethic and high expectations for quality. At least 3 years of experience with office administrative management. Proficient using the latest versions of Microsoft Word, Excel, PowerPoint, Access, and mail merges; email and web searches. Job Type: Full-time Pay: From $50,000 per year- Salary negotiable pending experience level. Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday 8am-5pm (45 hours a week) Weekends as needed Experience: Hotel management: 1 year (Required) Work Location: In person- Business professional dress code, Smoke free office. If offered, employment is contingent on cleared Background check.

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

We're looking for an active, customer-focused team player with exceptional sales skills to be the next sales manager at our busy hotel. You'll be in charge of developing a sales plan that includes soliciting new and existing accounts to meet and exceed revenue targets via outside sales calls, on-site visits, sales tours, and community networking. This energetic salesperson will be able to enhance revenue by researching local market trends and competition behavior to discover and close business leads. Please apply today if you have 2 years or more of experience in sales and marketing, enjoy taking on new challenges, and enjoy meeting new people! This is a bonus-eligible position.