We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.
Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!
$63k-93k yearly est. 60d+ ago
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Rooms Director
Stoney Creek Hospitality Corporation 3.7
Hotel director job in Independence, MO
Job Description
ACCOUNTABILITY
The Rooms Director plays a crucial role in ensuring the smooth and efficient operation of all guest-facing departments, with a focus on guest services, front desk, and housekeeping. As the Rooms Director, you are accountable for overseeing the daily operations of these areas, providing leadership and direction to your team, and ensuring an exceptional guest experience at every touchpoint. Your commitment to operational excellence and effective team management directly contributes to the success of the hotel.
REPORTS TO AND IS SERVED BY: General Manager
FLSA Designation: Exempt
WHAT TO EXPECT
Team Leadership: Lead, mentor, and develop operational teams, including front desk and housekeeping. Provide consistent coaching, conduct performance reviews, and ensure staff are well-trained and aligned with hotel standards.
Guest Experience Excellence: Uphold a high standard of guest satisfaction by monitoring guest feedback, addressing concerns promptly, and proactively seeking opportunities to enhance the guest experience throughout the guest journey.
Operational Efficiency: Oversee daily operations of the Rooms division to ensure smooth and efficient service delivery. Implement strategies to streamline processes and ensure that all departments under your leadership operate seamlessly.
Budget and Cost Control: Manage the budget for the Rooms division, including payroll, operational expenses, and inventory control. Identify opportunities to reduce costs while maintaining quality service and guest satisfaction.
Quality Assurance: Conduct regular inspections of guest rooms and public areas to ensure cleanliness, maintenance, and
adherence to quality standards. Implement corrective actions as needed to maintain the property's standards.
Staff Scheduling and Labor Management: Develop and implement effective staffing schedules to ensure appropriate coverage in all areas of the Rooms division while optimizing labor costs in line with occupancy levels.
Problem Resolution: Take immediate action to resolve guest complaints or concerns, ensuring that all issues are handled with professionalism and care, and aiming for complete guest satisfaction.
Health, Safety, and Security: Ensure compliance with health and safety regulations, including maintaining a safe environment for both guests and employees. Respond to any safety concerns or emergencies following established procedures.
PROUD OWNER
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Problem-solving skills and the ability to handle challenging situations with diplomacy.
Proficiency in using hotel management software for reservations and guest information.
Attention to detail and organizational skills to manage front desk operations effectively.
A positive and approachable demeanor, fostering positive interactions with guests and team members.
HELD ACCOUNTABLE TO
Team Leadership, Guest Satisfaction, Operational Efficiency, Revenue Optimization, Team Development, Quality Assurance
SOFT SKILLS
CHARACTERISTICS: Leadership Mentality, Efficient, Dedicated, Communicative, Adaptable, Organized
MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth.
HARD SKILLS
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
Previous experience in a hospitality management role, such as AGM, Guest Service Manager, Executive Housekeeper.
Familiarity with hotel management software is a plus.
Strong communication skills, both verbal and written.
PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions.
TRAVEL: N/A
POSITION: On-site work at the hotel property.
Must have open availability. Weekly schedule will be 45-50 hours and shifts will depend upon the operational and guest needs for both the Housekeeping and Front Desk departments.
$61k-94k yearly est. 22d ago
Hotel Manager
Boyd Gaming Corporation 3.9
Hotel director job in Kansas City, MO
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of
front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring
appropriate service to hotel guests.
* Manage hotel and related departments to ensure maximum occupancy, efficiency
and revenue.
* Hire, supervise, train, evaluate work performance, and administer discipline for
team members.
* Maintain knowledge of industry practices, hotel markets, and statistical data.
* Possess knowledge of room rates, types, and availability.
* Responsible for property public area cleanliness and sanitation.
* Maintain and ensure proper par levels of supplies and equipment.
* Coordinate special events and promotions with other departments.
* Resolve customer complaints or disputes.
* Ensure compliance with established company policies and procedures.
* Develop operating budgets and meet established goals.
* Other duties as assigned by management.
Qualifications
* Thorough understanding of hotel computer system.
* Minimum 3 years supervisory experience and 5 years hotel experience.
* Bachelor's degree in hospitality or management preferred.
* Gaming and hospitality experience preferred.
* Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office
applications.
* Knowledge of hotel key system.
* Ability to communicate in English.
* Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$45k-65k yearly est. 4d ago
Director of Rooms - Magnolia St. Louis
Coraltree Hospitality
Hotel director job in Saint Louis, MO
The Magnolia Tribute Portfolio Hotel is searching for a passionate Director of Rooms who leads by example and goes the extra mile to support the team. This role embraces the property's vision and service culture promoting unity and teamwork amongst all departments and cultivates a supportive and productive relationship with internal and external partners.
The Director of Rooms works alongside the General Manager to help lead a dedicated team to provide an exceptional guest experience. This role requires a strong operational background in Rooms Department. The position has active participation and will champion Marriott Tribute service standards. You must have strong working knowledge of the rooms division, have experience making critical decisions with a proven track record of managing, motivating, and leading a full-service luxury hotel team.
This position oversees the Front Office, and Housekeeping. You will develop, train, coach and lead our team members to ensure optimum financial success, flawless technological performance, safety, cleanliness, and superior guest service.
Responsibilities
Responsible for leading the Rooms division including Front Office, and Housekeeping.
Ensures all rooms leaders staffs according to business forecast, payroll budget guidelines, and productivity requirements.
Ensure daily pre-shift meetings are happening at all shift changeovers in accordance with hotel expectations. Assigns job responsibilities effectively to ensure productivity.
Maintain complete knowledge at all times of:
· All hotel features/services, hours of operation.
· All room types, numbers, layout, decor, appointments, and location.
· All room rates, special packages, and promotions.
· Daily house count and expected arrivals/departures.
· Room availability status for any given day.
· Scheduled in-house group activities, locations, and times.
· All hotel and departmental policies and procedures.
Communicates current information on rates, packages, and promotions to Front Office team.
Ensure that all VIPs are pre-registered according to standards. Monitor VIP arrivals; greet and escort them to their room.
Review resumes for arriving groups; organize and coordinate master accounts and check-in/pre-registration of VIPs/Planners.
Anticipate sold-out situations and know how many rooms are overbooked. Handle overbooked or “walked” guests.
Anticipate low occupancy periods and coordinate blocking of rooms with housekeeping management to maximize labor costs, deep cleaning, and maintenance of rooms.
Provides innovative/creative thinking and strategies to effectively deliver world-class service and strives to increase the level of guest satisfaction.
Ensure timely guest responses and implementation of corrective actions to resolve issues regarding hotel services, amenities, and policies.
Resolve guest opportunities, ensuring guest's complete satisfaction.
Monitor and track guest feedback and reviews in relation to the property's goals and provide feedback to leadership and support to department managers and their teams as appropriate.
Maintains correct procedures for hotel accounting, credit control, handling of financial transactions, and supply inventory.
Monitor and ensure that all cash handling procedures comply with accounting policies and standards:
Contracted banks, Shortages/overages, Late charges, Petty cash/paid outs, Adjustments, Posting charges, Making change for guests, Cashing personal/travelers checks, Payment methods/processing, Settling accounts, Closing reports, Cashier reports, Balancing receipts, Dropping receipts and Securing banks.
Consistently delivers accurate forecasting projections for areas of responsibility and implement effective adjustments as required in staffing and other cost drivers to ensure profit integrity.
Monitors expenses and tracks actuals against budget.
Reviews daily labor reports and processed timely corrections as needed. Approves, prepares, and submits bi-weekly payroll for all assigned areas.
Manages organizational change productively by driving continuous improvement, building support for change, and adapting to change.
Ensures training checklists and new hire on-boarding materials are used consistently, are up to date and adhered to by all department heads in the rooms division.
Attends the monthly department meetings hosted by each Rooms leader. Hosts weekly 1:1 meeting with each Rooms department head. Attends all other hotel meetings as assigned.
Observes employee performance and conducts regular evaluations to help improve guest service. Handles disciplinary problems timely, respectfully, and counsels team members in private settings.
Conducts ongoing training with existing team members both at line-up and in a formal setting.
Fosters and promotes a cooperative working climate, maximizing productivity and team member morale and engagement.
Leads the career development of self and others by attracting and retaining high performing talent, by encouraging and supporting career development, and driving continuous learning.
Ensures the property is operated safely and securely according to property and Coral Tree standards.
Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.
Qualifications
Bachelor's degree in hospitality, business administration, or Hospitality preferred.
Five (5) or more years' experience in Rooms Operations.
Ability to communicate, both verbally and written in English required.
Strong understanding of hotel management best practices and data entry software.
Outstanding interpersonal communication and customer service skills.
Exceptional leadership abilities with great attention to detail.
Knowledgeable of principles and practices within Rooms Division.
Experienced in hotel operations, including marketing plans, budget forecasting, etc.
Critical thinking, problem solving, judgement and sound decision-making abilities.
Ability to effectively cope with change, handle risk and uncertainty comfortably, ability to shift at a moment's notice while being composed under pressure. Ability to remain calm and professional in frustrating circumstances when assisting upset guests or team members.
Relates to all types of people - inside and out the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
Genuinely cares about people and demonstrates real empathy.
Demonstrated skills in building personal credibility by behaving with the highest ethical standards, respecting, and treating others fairly, and inspiring trust with the ownership group, community, Coral Tree, guests and team members.
Demonstrated ability to implement and maintain a guest service focused culture consistently.
Ability to create strategic alignment between owner/company goals, property goals and individual goals to ensure success.
Knowledgeable in revenue/yield management strategies.
Thorough understanding of income statements/balance sheets/cash flow/hospitality accounting and internal control principles.
Strong cost management/operating margin skills; develops and delivers monthly/quarterly forecast and annual operating budgets on a consistent basis; develop annual business plans/budgets and then effectively monitor performance against plan.
Professional and appropriate business appearance and demeanor aligned with the Marriott Tribute brand, culture, and grooming guidelines.
Flexibility to meet the demands of a 24-hour operation. Due to the nature of the hospitality industry, we are all required to work varying schedules, including holidays and weekends to accommodate the business and demands of the hotel.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
#Magnolia Hotels
$59k-85k yearly est. Auto-Apply 6d ago
Hotel General Manager
O'Reilly Hospitality Management LLC 3.7
Hotel director job in Independence, MO
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: General Manager
Location: Hilton Garden Inn, Independence, Missouri
General Manager - Hotels.pdf
Essential Responsibilities:
Leads, trains & mentors staff, including hiring, recruiting, motivating, coaching development, performing evaluations, and progressive discipline.
Ensures monthly, quarterly, and annual revenue goals are achieved for the hotel.
Actively participates in the hotel's Sales efforts.
Collaborates on the creation, management, and operation of the property budget and expense plans.
Partnering with senior leadership at the properties under your oversight, and holding them accountable to ensure that the operation is Creating Exceptional Guest Experiences & Achieving Profitability
Responds professionally and helpfully to all team members and guest issues.
Ensures that all OHM and brand standards and guidelines are being upheld.
Collaborates with all departments and reports any concerns or issues.
Liaison for the hotel, interacting with guests, team members, and Hub leadership.
Ensures that hotel credit procedures and audit guidelines are followed.
Actively participates in property revenue meetings, ensuring revenue maximization and profit in all areas.
Represents the company within the community, maintaining a positive rapport with local organizations.
Timely submission of required reports to the Regional Director of Operations, CEO, and Owner.
Responsible for ensuring that all financial (invoices, reporting) and team member-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures.
Oversees services of vendors, contractors, and suppliers.
Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
Ensures that all safety and licensing follow the law, health and safety, and other statutory regulations.
Embraces O'Reach, OHX Experience, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
Performs other duties and responsibilities as required or requested.
Skills & Abilities:
Strong leadership, management, organizational, and communication skills.
Proficient with Microsoft Office suite (Word, Excel).
Experience with relevant brand-specific PMS.
Pleasant, polite manager who maintains a neat and clean appearance.
Ability to motivate team members to work as a team to ensure service meets appropriate OHM and brand standards.
Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to challenges.
The ability to deliver results.
The ability to work well with, as well as motivate, a variety of personality types and maintain tact and diplomacy throughout all interactions.
The ability to multitask and prioritize, managing competing deadlines.
Models professional behaviors to effectively motivate, lead, and develop the team.
Presenting professionally and persuasively to individuals and team members.
Demonstrating sound knowledge of all aspects of the hotel and services offered.
Use analytical skills for measuring business potential and value to the hotel.
Interact with all levels of customers and hotel management.
Comfortable with the high level of visibility and the leadership role with the hotel and community.
Hours:
Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Education & Experience:
Comprehensive Hospitality experience required.
Hilton Brand experience is highly preferred.
Experience with Hilton's PEP systems is highly preferred.
Minimum 3 years relevant (full-service, limited/select-service) hotel experience in operations preferred.
Bachelor's degree in Hospitality Management or Business preferred.
Current driver's license required.
Physical Requirements of the Position:
Requires a minimum lifting capacity of 50 pounds. Must be able to bend and lift items of 40 pounds at a minimum and overhead for storage. Must be able to transport food and cooking utensils with food products, weighing as much as 10 pounds.
May be required to lift in excess of 50 pounds on occasion.
Physical Activity of the Position:
Stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.
Environmental Conditions:
Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside.
*This is a safety sensitive position that may be subject to additional safety requirements
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
$66k-92k yearly est. Auto-Apply 13d ago
Hotel General Manager
Arbor Lodging 3.5
Hotel director job in Kansas City, MO
Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.
Summary:
We are looking for a General Manager to support Arbor Lodging's Hotel Phillips Kansas City.
The General Manager is responsible for all aspects of operations at the hotel, day-to-day staff management, and guest satisfaction. The General Manager should be an ambassador for the brand and the hotel and provide leadership and strategic planning to all departments. The General Manager is responsible for managing an excellent guest experience and is required to manage profitability and guest satisfaction measures.
Duties & Responsibilities:
Oversees all aspects of the hotel including front office, sales, housekeeping, human resources, food and beverage, maintenance, and accounting.
Is the model and example for maintaining a friendly, attentive, and service-oriented demeanor in all interactions with guests and hotel staff.
Keeps open communication between leaders within the hotel staff and work to develop a high-quality staff that is aligned with the high level of guest service that is expected.
Accurately manages financials, P&L, and payroll to maintain profitability.
Ensures compliance with local and state requirements for licensing and permits.
Maintains security and safety systems within the property and ensures that proper inspection and maintenance is attended to.
Drives property-wide improvements within staff training and development to ensure top quality guest services and drive consistent guest returns.
Maintains a professional working relationship and promotes open lines of communication with managers, employees, and other departments.
Communicates ideas, development goals, and tasks to team members effectively and maintains timely follow up to delegated tasks.
Can keep a proactive view of issues within the property and be attentive in arriving at a solution before the disruption of the hotel functions occur
Creates analysis assessment of data and information from multiple sources to arrive at solutions that will be beneficial to the business.
Receives and addresses concerns and issues from hotel guests and staff in an attentive, professionally focused manner.
Ability to effectively delegate tasks to the most qualified staff members.
Ability to produce financial results in line with budgeted objectives.
The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.
Requirements
Qualifications:
5+ years' experience in progressive hotel roles
Previous AGM experience required
Bachelor's degree from an accredited university in Hotel Management, Business Admin, or similar field is preferred
Strong management skills of large teams
Developed time management skills
Ability to sit, stand, or walk for extended periods of time
Ability to lift to 40 lbs. with or without reasonable accommodation
Benefits:
Competitive salary
Annual review with increase potential
401k program with company match
Medical, Dental, and Vision insurance available to eligible employees
Wellness benefits available to eligible employees
Arbor's Guiding Principles:
Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:
Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
Lead with Heart - Be kind, passionate and hospitable.
Be Accountable - Take ownership and deliver results.
Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
Celebrate Differences - Embrace diversity; respect individual opinions and ideas.
Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
$42k-58k yearly est. 7d ago
Senior Director, Front Office Advice & Guidance
Empower Retirement 4.3
Hotel director job in Kansas
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
As the Senior Director of Front Office Advice and Guidance, you will serve as a trusted compliance advisor to Empower's front-office and supervisory leaders. You'll guide the advice, sales, and service functions within Empower Personal Wealth (EPW) and Empower Workplace Solutions (EWS) to ensure activities meet all regulatory and internal standards. Leading a team of compliance professionals, you'll provide oversight across both broker-dealer and investment advisory operations-helping Empower deliver advice with integrity, transparency, and consistency.
What you will do:
Partner with the VP of Compliance, senior leaders, and front-office executives to implement the compliance framework for EPW and EWS
Serve as the primary compliance contact for advice delivery, supervision, and client conduct matters
Provide expert interpretation and guidance on SEC, FINRA, and DOL regulations, including Regulation Best Interest and the Investment Advisers Act of 1940
Advise business leaders on regulatory impacts of major initiatives and recommend risk-based solutions
Define and manage compliance initiatives supporting advice, distribution, and supervision functions
Coordinate across business and control partners to implement new or evolving regulatory requirements
Track open compliance issues to ensure timely resolution and escalation as needed
Communicate emerging risks, trends, and program updates to senior management and key stakeholders
Develop and maintain compliance policies, procedures, and governance frameworks for front-office activities
Represent Compliance on committees and working groups related to client advice, supervision, and service
What you will bring:
Bachelor's degree or equivalent experience (advanced degree preferred)
10+ years of compliance experience within broker-dealer and investment advisory environments
FINRA Series 7 and 65 (or 7 and 66) plus 9/10 or 24 required, or ability to obtain within corporate timelines. FINRA fingerprinting required
Proven experience leading compliance programs or advisory functions at a senior level
Must have the ability to learn and develop a deep understanding of the business; build strong relationships through regular communication and active participation in committees and projects; and objectively assess inherent regulatory risks. This includes developing a comprehensive understanding of the control environment, accurately identifying weaknesses, measuring control effectiveness, and partnering with the business to advocate for and drive effective remediation.
Deep understanding of SEC, FINRA, and DOL regulations and enforcement trends
Strong knowledge of advice delivery, supervision, and client interaction frameworks
Excellent communication and relationship-building skills across business and control teams
Strategic thinking and sound judgment in applying regulatory standards to business initiatives
Must demonstrate a “challenger” mindset and strong relationship skills to build durable, collaborative partnerships with business leaders
What will set you apart:
Recognized as a trusted compliance advisor to senior leadership
Experience building or transforming compliance programs in dynamic business settings
Deep familiarity with compliance governance and control effectiveness assessments
Track record of identifying and remediating control weaknesses through partnership
Proven success balancing business objectives with regulatory expectations
Exceptional written and verbal communication skills for executive audiences
***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***
What we offer you
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
Medical, dental, vision and life insurance
Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
Tuition reimbursement up to $5,250/year
Business-casual environment that includes the option to wear jeans
Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
Paid volunteer time - 16 hours per calendar year
Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
Business Resource Groups (BRGs) - BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Base Salary Range
$138,000.00 - $200,100.00
The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.
Equal opportunity employer
•
Drug-free workplace
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***
Job Posting End Date at 12:01 am on:
01-31-2026
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$62k-81k yearly est. Auto-Apply 60d+ ago
Assistant Hotel General Manager
Homewood Suites
Hotel director job in Overland Park, KS
We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence.
This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.
Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards.
You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred.
Apply today if this sounds like an exciting new opportunity for you!
$41k-61k yearly est. 6d ago
Assistant Hotel General Manager
Homewood Suites By Hilton Kansas City/Overland Park
Hotel director job in Overland Park, KS
Job DescriptionWe are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!Compensation:
$55,000 - $60,000
Responsibilities:
Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
Consult with the general manager to ensure that all guest service standards are met daily
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Qualifications:
Previous experience managing a team is required; preferably in a hospitality role such as department manager
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
You must have 3 or more years of experience working in the hospitality field
Possess excellent organizational skills, communication skills, and problem-solving skills
About Company
The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential-style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.
$55k-60k yearly 7d ago
Assistant Hotel Manager
Double Star Maryland Heights LLC 3.8
Hotel director job in Maryland Heights, MO
Job DescriptionBenefits/Perks
Competitive wages
Career Growth Opportunities
Fun and Energetic Environment
We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.
The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.
Responsibilities
Oversee the work of all employees and set clear objectives
Hire qualified personnel according to standards set forth by the company
Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
Manage budgets and expenses, analyze and report on financial information
Develop and implement a strong marketing strategy to promote the hotels services
Communicate with customers when appropriate
Resolve issues that arise with maintenance, equipment, and renovations
Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
Conduct regular inspections of the facility and uphold strict compliance with health and safety standards
Qualifications
Proven experience as a Hotel Manager is preferred
Familiarity with hospitality industry standards
Proficiency in English; knowledge of additional languages is a plus
Well-versed in hotel management best practices and relevant laws/guidelines
Ability to resolve issues with a customer-focused orientation
An outgoing personality
Excellent communication skills
Strong organizational and time-management skills
Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
$53k-70k yearly est. 22d ago
General Manager | Angad Arts Hotel, Tapestry by Hilton
Graduate Hotels 4.1
Hotel director job in Saint Louis, MO
Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff -
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly -
Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$66k-92k yearly est. 1d ago
Assistant Hotel General Manager
Hotel Lotus Stadium
Hotel director job in Kansas City, MO
Job DescriptionAre you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Compensation:
$45,000 - $55,000
Responsibilities:
Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas
Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
Qualifications:
You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
Possess excellent organizational skills, communication skills, and problem-solving skills
Proven customer service experience as a manager; strong guest-focused mentality
3+ years of experience working in a hotel or the hospitality industry required
A proven record of experience managing a team, preferably in a hospitality role, is required
About Company
Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you!
Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.
$45k-55k yearly 7d ago
Hotel & Restaurant Maintenance
Eldridge Hotel Partners
Hotel director job in Lawrence, KS
Are you a highly skilled and motivated individual with a passion for maintaining a clean and beautiful environment? Do you enjoy working in a dynamic and fast-paced hospitality industry? If so, we have an immediate opening for a Restaurant & Hotel Maintenance position at Eldridge Hotel.
The Eldridge Hotel has been an integral part of the history of Lawrence since its founding. As the original building on this site, the Free State Hotel, was built in 1855, we take pride in our rich heritage. We are looking for talented individuals who can contribute to our legacy and help us maintain the highest standards of cleanliness and maintenance.
Overview:
· We are seeking a dedicated individual to join our team as a Restaurant & Hotel Maintenance staff member.
· This position falls under the Cleaning & Grounds Maintenance industry.
· As a full-time employee, you will be expected to work 8-hour shifts with weekend availability and on-call duties.
· While this role is on-site, offering you the opportunity to work in a vibrant and bustling environment, remote work is not available.
· A high school degree is required for this position.
· In addition to a competitive hourly wage based on experience, we offer a range of benefits including paid time off, health insurance, dental insurance, vision insurance, and 401k matching.
Responsibilities:
· Maintain cleanliness and orderliness of the restaurant and hotel premises.
· Perform routine maintenance tasks such as repairing equipment, fixing plumbing issues, and painting.
· Ensure compliance with health and safety regulations.
· Respond promptly to maintenance requests from staff.
· Collaborate with other team members to ensure efficient operations.
Qualifications
Qualifications:
· Prior experience in maintenance or a related field is preferred.
· Strong attention to detail and problem-solving skills.
· Ability to work independently and prioritize tasks.
· Excellent communication and interpersonal skills.
· Flexibility to work evenings, weekends, and holidays as needed.
If you are a motivated individual who thrives in a fast-paced environment and enjoys contributing to the upkeep of a historic establishment, we encourage you to apply for the Restaurant & Hotel Maintenance position at Eldridge Hotel. Join our team and be a part of Lawrence's rich history!
$33k-48k yearly est. 19d ago
Hotel Manager
HVMG
Hotel director job in Richmond Heights, MO
As an
Hotel Manager
, you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond.
Key Responsibilities
You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences.
Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues.
You will report to the General Manager.
A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions.
Education & Experience
Hotel experience is always a plus! Applicants should have
A college degree
or
at least 2 years of hotel experience
Prior experience in a similar role is highly preferred
A combination of education and hospitality experience will be considered
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$53k-83k yearly est. Auto-Apply 50d ago
Hotel Manager
Homewood Suites By Hilton St. Louis-Galleria
Hotel director job in Richmond Heights, MO
Hotel Manager
As an
Hotel Manager
, you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond.
Key Responsibilities
You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences.
Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues.
You will report to the General Manager.
A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions.
Education & Experience
Hotel experience is always a plus! Applicants should have
A college degree
or
at least 2 years of hotel experience
Prior experience in a similar role is highly preferred
A combination of education and hospitality experience will be considered
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
$53k-83k yearly est. 4d ago
Hotel Maintenance - Liberal, KS
Clarion Inn
Hotel director job in Liberal, KS
Performs a variety of repairs/preventative maintenance to hotel and hotel rooms. This includes work orders, pool readings, make-ready, and overall maintenance of the hotel.
Make general repairs such as plumbing, patching, painting, electrical work, a/c units, door locks, smoke alarms, ceiling fans, appliance repair, etc.
Install appliances and electrical fixtures.
Install and maintain door locks.
Complete all work orders assigned within allotted time.
Utilize work order program to efficiently and effectively complete work orders.
Move appliances and furniture throughout property with the assistance of a dolly.
Assist in maintaining a clean and tidy maintenance area.
Escalate work order issues to the maintenance supervisor when needed.
Provide exceptional customer service when the opportunity arises.
Other duties as assigned.
Qualifications
Experience
2 years + experience with general hotel or apartment repairs preferred.
2+ Years with Chlorine Swimming pools and their respective maintenance
Skills/Qualifications
Ability to follow verbal and written directions.
Ability to provide written and oral communication skills
Ability to gain knowledge of maintenance housekeeping procedures
Ability to positively communicate to guests and co-workers.
Ability to work scheduled hours.
Ability to complete applicable maintenance forms and communicate any problems or issues to management.
High school diploma or equivalent
Must have a valid drivers license to drive hotel shuttle
Physical Demands
Walking and standing frequently
Bending, reaching stooping
Ability to lift up to 60lbs
$34k-50k yearly est. 19d ago
General Manager | Angad Arts Hotel, Tapestry by Hilton
Schulte Corporation 3.9
Hotel director job in Saint Louis, MO
Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team at Angad Arts Hotel St. Louis, Tapestry Collection by Hilton! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Managing budgets and financial plans and controlling expenditure
Maintaining statistical and financial records
Setting and achieving sales and profit targets
Recruiting, training, and monitoring staff -
Planning work schedules for individuals and teams
Appropriately responding to and resolving guest concerns
Addressing problems and troubleshooting
Ensuring events and conferences run smoothly -
Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings
Maintaining relationships with contractors, vendor and suppliers
Ensuring a safe and secure environment for all guests and associates
Maintaining appropriate inspections of the property as identified by the organization and brand
Ensure the property meets brand guidelines and expectations for service and all standards
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years' experience as an Assistant General Manager
Bachelor's Degree in Hospitality Management or Business preferred.
KNOWLEDGE, SKILLS AND ABILITIES
Ability to communicate effectively verbally and in writing
Demonstrated ability to lead a team
Excellent attention to detail
Financial savvy
Proficient in Microsoft Office
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$46k-62k yearly est. 1d ago
Hotel Maintenance (PM Shift)
The Lodge of Four Season Lake Ozark
Hotel director job in Missouri
The Hotel Maintenance (PM Shift) is responsible for maintaining the overall appearance and functionality of the hotel. This includes performing routine maintenance tasks, responding to guest requests, and ensuring that all equipment and facilities are in good working order.
Key Responsibilities:
Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry
Respond to guest requests for maintenance assistance in a timely and professional manner
Ensure that all equipment and facilities are in good working order
Perform preventative maintenance on equipment and facilities to prevent breakdowns and ensure longevity
Keep accurate records of all maintenance work performed
Assist with special projects as needed
Qualifications:
High school diploma or equivalent
Previous experience in hotel maintenance or a related field preferred
Strong knowledge of plumbing, electrical, and HVAC systems
Ability to work independently and as part of a team
Excellent communication and customer service skills
Ability to lift heavy objects and work in confined spaces
Flexibility to work evenings, weekends, and holidays as needed
$34k-50k yearly est. 60d+ ago
Hotel Manager
Ameristar Casino Hotel Kansas City 4.6
Hotel director job in Kansas City, KS
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for overseeing hotel occupancy and promoting the efficient operation of
front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring
appropriate service to hotel guests.
• Manage hotel and related departments to ensure maximum occupancy, efficiency
and revenue.
• Hire, supervise, train, evaluate work performance, and administer discipline for
team members.
• Maintain knowledge of industry practices, hotel markets, and statistical data.
• Possess knowledge of room rates, types, and availability.
• Responsible for property public area cleanliness and sanitation.
• Maintain and ensure proper par levels of supplies and equipment.
• Coordinate special events and promotions with other departments.
• Resolve customer complaints or disputes.
• Ensure compliance with established company policies and procedures.
• Develop operating budgets and meet established goals.
• Other duties as assigned by management.
Qualifications
• Thorough understanding of hotel computer system.
• Minimum 3 years supervisory experience and 5 years hotel experience.
• Bachelor's degree in hospitality or management preferred.
• Gaming and hospitality experience preferred.
• Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office
applications.
• Knowledge of hotel key system.
• Ability to communicate in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as
required by local gaming regulations.
Additional Information
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$42k-62k yearly est. 3d ago
Hotel General Manager
Mehr Consultancy
Hotel director job in Farmington, MO
We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.
Compensation $45,000 - $60,000
Key Responsibilities:
Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
Lead marketing and advertising efforts to drive occupancy and revenue.
Develop and maintain positive relationships within the local community.
Manage inventory, record-keeping, and ensure budgeted cost controls.
Hire, train, and motivate employees while fostering teamwork and growth.
Handle guest, employee, and property issues professionally.
Be available for on-call responsibilities and emergency coverage.
Maintain compliance with federal, state, and local regulations.
Ensure all required reports on revenue, expenses, and operations are submitted timely.
Essential Skills & Qualifications:
Previous experience as a General Manager or Assistant General Manager.
Ability to lead, delegate, and resolve conflicts professionally.
Strong organizational skills and attention to detail.
Ability to work independently with minimal supervision.
Professional demeanor with excellent guest service skills.
Must meet property grooming standards.
Willingness to work all shifts as needed, including weekends and holidays.
How much does a hotel director earn in Olathe, KS?
The average hotel director in Olathe, KS earns between $45,000 and $95,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.