Hotel director jobs in Omaha, NE

Job Description The Highest Standard in Omaha Hospitality From our contemporary lobby space to the outstanding convenience of our snack cart service and curated cocktail baskets, you can expect surpassed expectations during your stay at The Farnam. Our hotel offers an exceptional stay in a destination that's as multidimensional as you are. Why This Role Matters: As the Human Resources Director, you will play a key role in shaping our company culture and ensuring our people strategy aligns with our business goals. This role matters because our success begins with our people-you'll be the driving force behind creating an engaged, high-performing, and inclusive workplace where every team member can thrive. Your leadership will influence everything from talent development and retention to compliance, employee relations, and overall organizational effectiveness. What You'll Do as HRD: Lead and oversee all areas of Human Resources, including talent acquisition, employee relations, performance management, compensation, and compliance. Partner with executive leadership to design and execute strategic initiatives that strengthen culture, engagement, and retention. Serve as a trusted advisor to managers and employees, providing guidance on policies, performance, and professional development. Champion DEI efforts and foster a positive, collaborative workplace environment. Ensure HR processes and systems support growth, efficiency, and regulatory compliance. Develop and mentor HR team members to deliver exceptional support and service. What We're Looking For: Proven experience in a senior HR leadership role, ideally within a dynamic, service-driven organization. Strong understanding of employment laws, compliance, and best HR practices. A strategic mindset with the ability to translate business goals into people initiatives. Exceptional interpersonal, communication, and conflict-resolution skills. A hands-on leader who builds trust, inspires others, and leads with empathy and integrity. Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred). We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range of $100k to $115k for a proven, accomplished professional Quarterly Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets and more. Access to our Talent team to help you reach your career growth goals.

The Highest Standard in Omaha Hospitality From our contemporary lobby space to the outstanding convenience of our snack cart service and curated cocktail baskets, you can expect surpassed expectations during your stay at The Farnam. Our hotel offers an exceptional stay in a destination that's as multidimensional as you are. Why This Role Matters: As the Human Resources Director, you will play a key role in shaping our company culture and ensuring our people strategy aligns with our business goals. This role matters because our success begins with our people-you'll be the driving force behind creating an engaged, high-performing, and inclusive workplace where every team member can thrive. Your leadership will influence everything from talent development and retention to compliance, employee relations, and overall organizational effectiveness. What You'll Do as HRD: Lead and oversee all areas of Human Resources, including talent acquisition, employee relations, performance management, compensation, and compliance. Partner with executive leadership to design and execute strategic initiatives that strengthen culture, engagement, and retention. Serve as a trusted advisor to managers and employees, providing guidance on policies, performance, and professional development. Champion DEI efforts and foster a positive, collaborative workplace environment. Ensure HR processes and systems support growth, efficiency, and regulatory compliance. Develop and mentor HR team members to deliver exceptional support and service. What We're Looking For: Proven experience in a senior HR leadership role, ideally within a dynamic, service-driven organization. Strong understanding of employment laws, compliance, and best HR practices. A strategic mindset with the ability to translate business goals into people initiatives. Exceptional interpersonal, communication, and conflict-resolution skills. A hands-on leader who builds trust, inspires others, and leads with empathy and integrity. Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred). We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range of $100k to $115k for a proven, accomplished professional Quarterly Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets and more. Access to our Talent team to help you reach your career growth goals.

About Cascade Hotel - A Tribute Portfolio Hotel Nestled in the heart of Kansas City's Country Club Plaza, Cascade Hotel blends contemporary sophistication with the independent spirit of the Tribute Portfolio. We're dedicated to creating authentic, memorable experiences for every guest and event powered by a team that embodies hospitality, creativity, and excellence. The Director of Rooms at the Cascade Hotel is responsible for overseeing all aspects of the Rooms Division including Front Office, Housekeeping, Valet/Bell Services, and Guest Relations. This leadership role ensures exceptional service delivery, operational excellence, and financial performance, aligned with the hotel's luxury standards and the Tribute Portfolio brand identity. Key Responsibilities: Operational Leadership • Oversee daily operations of Front Office, Housekeeping, Valet/Bell Services, and Guest Relations. • Ensure seamless arrival and departure experiences, including valet parking and bell service coordination. • Maintain clear communication and collaboration with all hotel departments. • Enforce hotel policies, service standards, and safety protocols. • Serve as Manager on Duty as needed, promptly resolving guest and operational concerns. Guest Experience • Champion the guest journey from arrival to departure, ensuring excellence in every touchpoint. • Manage guest feedback and implement strategies to improve satisfaction scores. • Oversee VIP arrivals, special requests, and amenities to create personalized, memorable experiences. • Ensure valet operations are efficient, secure, and guest-focused. Valet and Bellman Operations • Supervise valet and bell services to ensure timely, courteous, and secure handling of vehicles and luggage. • Collaborate with engineering and valet teams to maintain the condition and functionality of parking facilities. Financial Management • Develop and manage departmental budgets while controlling labor and operating expenses. • Monitor occupancy trends, forecast staffing needs, and allocate resources efficiently. • Maintain accurate valet revenue tracking and financial reporting. • Identify opportunities to maximize revenue and operational performance. Team Development • Recruit, train, and develop high-performing team members. • Conduct regular performance evaluations and provide coaching and feedback. • Foster a positive, collaborative, and service-driven team culture. Process Improvement • Implement and maintain standard operating procedures and quality assurance programs. • Ensure compliance with all brand and hotel standards, including Tribute Portfolio guidelines. • Conduct regular inspections of rooms, public areas, and valet operations to uphold luxury standards. Qualifications • Bachelor's degree in hospitality management or a related field (preferred). • Minimum 5 years of leadership experience in hotel operations (Front Office, Housekeeping, or Valet/Bell Services). • Strong knowledge of guest service standards and luxury hospitality operations. • Proven success in budgeting, forecasting, and financial management. • Excellent leadership, communication, and problem-solving skills. • Proficiency in PMS systems (e.g., OPERA) and Microsoft Office 365. Physical Requirements • Ability to lift 35 lbs. and perform physical tasks such as standing, walking, and reaching throughout the shift. • Comfortable working in a fast-paced environment with frequent interruptions. Benefits A vibrant, collaborative work environment that encourages growth and innovation. A fun, team-driven culture built on mutual success and respect. Competitive compensation and benefits, including: Medical, dental, and vision insurance Paid time off Employee discounts across our hotel and affiliated properties

Job Description We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Compensation: $50,000 - $55,000 Responsibilities: Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: This role requires a strong emphasis on putting the guest first and providing exceptional customer service This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree A proven record of experience managing a team, preferably in a hospitality role, is required Showcase exceptional organizational, communication, and problem-solving skills About Company Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers. This new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City's Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring appropriate service to hotel guests. * Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. * Hire, supervise, train, evaluate work performance, and administer discipline for team members. * Maintain knowledge of industry practices, hotel markets, and statistical data. * Possess knowledge of room rates, types, and availability. * Responsible for property public area cleanliness and sanitation. * Maintain and ensure proper par levels of supplies and equipment. * Coordinate special events and promotions with other departments. * Resolve customer complaints or disputes. * Ensure compliance with established company policies and procedures. * Develop operating budgets and meet established goals. * Other duties as assigned by management. Qualifications * Thorough understanding of hotel computer system. * Minimum 3 years supervisory experience and 5 years hotel experience. * Bachelor's degree in hospitality or management preferred. * Gaming and hospitality experience preferred. * Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office applications. * Knowledge of hotel key system. * Ability to communicate in English. * Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Are you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Hotel Manager As an Hotel Manager , you'll help lead hotel operations to ensure an exceptional guest experience while supporting the General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel experience Prior experience in a similar role is highly preferred A combination of education and hospitality experience will be considered What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Hotel opening experience preferred Be part of something exciting from the ground up! We're seeking an experienced Hotel General Manager to lead the opening and operations of a brand-new Fairfield by Marriott in York, NE. This position is ideal for a hands-on leader with Marriott brand experience and a proven track record in new hotel openings. The General Manager will oversee all aspects of hotel operations-including staffing, training, sales and marketing, financial management, guest satisfaction, and brand compliance-to ensure the hotel's successful debut and long-term profitability. What You'll Do Oversee all pre-opening activities-staffing, training, brand setup, and operational launch. Drive financial performance, guest satisfaction, and brand compliance. Build and mentor a top-performing team focused on service excellence. Partner with Marriott support teams to ensure a smooth opening and continued brand success. Develop strong local relationships and lead revenue-building initiatives.

The Hotel Manager is responsible for overseeing and maintaining the total operation of the Hotel. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Hires, disciplines, and terminates personnel with the involvement of the Corporate Human Resource Department. Demonstrates Bosselman company values and leads by example; coaches team members in areas on which improvement is needed. Performs implementation and ongoing follow-up of company training procedures; completes all Bosselman LMS training and ensures staff members have completed their training timely. Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance. Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements. Handles all problems dealing with customers, personnel, or mechanical; reports all maintenance, customer, and personnel issues to upper management regularly. Balances all invoices, cash and check transactions upon end of shift. Oversees work in all departments and ensures staff is performing work in alignment company and brand standards. Responsible for the training of all associates in their assigned roles. Implements and enforces all company policies and procedures. Ensures uniform and personal appearance is clean, professional, and falls within brand standards as well as the Bosselman handbook. Greets and register guests, answers phones in a friendly manner and creates reservations via phone or walk-in. Collects proper payment from guests including any cash deposits. Keeps work areas clean, stocked, and organized at all times. Brews and serves coffee as needed. Responsible for laundry services including: striping linens and towels from the rooms upon guest check out; performing laundry functions including sorting, washing, drying and folding while ensuring the laundry facility is clean and fully functional; keeps employee rest room and lobby restroom maintained. Sets up and verifies all wake- up calls. Performs light shoveling and salting of sidewalks and entryways during winter season. Develops staff to maintain customer service and brand standard goals. Ensures the cleanliness, organization, and overall appearance of the facility meets company and franchise standards and is in proper working order inside and outside. Ensures that employee performance and wage reviews are completed in a timely manner. Enforces and practices all company policies and safety procedures to ensure a safe environment for employees and customers. Attend upper management meetings as required and communicate with upper management on a regular basis. Coordinates front office duties and resolves problems. Reports any concerns to the Director of Lodging. Records money earned and spent through daily paperwork and proper Bosselman corporate channels. Responds to questions about hotel policies and services, along with guest complaints, reviews and surveys. Purchases supplies and schedule services as needed. Responsible for scheduling and attending monthly staff meetings; and attending weekly and annual managers meetings. Ensures responsibility of covering all shifts. Attends and completes any required brand standard training or conferences. Provides friendly and competent customer service with a smile. Reports for work in a timely manner when scheduled with regular and consistent attendance. Additional Job Duties: Assists in other duties, as assigned in a timely manner. Supervisory Responsibilities: Directly supervises 10 or more employees. Qualifications Education and/or Experience (include certs or licenses needed): Three to five years motel/hotel experience preferred. Two to four years Management experience. Some post-secondary education in Hospitality preferred. Minimum Qualifications: Displays use of good judgment and demonstrates leadership capabilities. Must have basic computer skills. Current valid driver's license and be insurable to drive. Must be able to work a minimum of 50 hours a week. Must have reliable transportation and phone. Must be available to work holidays, weekends, or any shift needed. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Hotel Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl. Physical attendance at the primary work location is required.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, valet, transportation, housekeeping and casino porters ensuring appropriate service to hotel guests. • Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. • Hire, supervise, train, evaluate work performance, and administer discipline for team members. • Maintain knowledge of industry practices, hotel markets, and statistical data. • Possess knowledge of room rates, types, and availability. • Responsible for property public area cleanliness and sanitation. • Maintain and ensure proper par levels of supplies and equipment. • Coordinate special events and promotions with other departments. • Resolve customer complaints or disputes. • Ensure compliance with established company policies and procedures. • Develop operating budgets and meet established goals. • Other duties as assigned by management. Qualifications • Thorough understanding of hotel computer system. • Minimum 3 years supervisory experience and 5 years hotel experience. • Bachelor's degree in hospitality or management preferred. • Gaming and hospitality experience preferred. • Ability to operate LMS, CMS, Stratton Warren, Control Tex and Microsoft Office applications. • Knowledge of hotel key system. • Ability to communicate in English. • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Benefits: Employee discounts Free uniforms Training & development Join one of the premiere hospitality organizations in the world. Your main focus will be to help every guest have a memorable stay at our hotel. You can become part of our business family, enjoy competitive pay, an excellent benefits and travel discount package, and opportunities for growth and advancement.JOB DUTIES include: Maintain the guest rooms, public spaces, and back of the hotel areas in good repair by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and landscaping. Clean and maintain the spa area. Maintain the hotel vehicles; transport guests as needed. May be required to work nights, weekends or holidays. Conducts maintenance and safety inspections as needed and ensures timely follow-up to required improvements. MINIMUM QUALIFICATIONSCompletion of high school or equivalent plus at least 6 months of experience or training related to the above set of duties, including the following: Ideal candidates will have a basic understanding of HVAC, electrical, plumbing, carpentry, painting, wall covering, and landscaping principles and procedures. Technical certifications in electrical, plumbing or other related fields are a plus. Punctuality and reliable work attendance. Must have a valid driver's license and good driving record. All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided). Note: This hotel is managed by the Woodbury Corporation, a family business founded in 1919. We have developed a remarkable legacy of “integrity over income.” As one of the oldest and most-respected real estate and hotel management companies in the intermountain west, join us and be part of our continued growth. Check us out at ********************* Compensation: $15.00 per hour Founded in 1919, privately-held Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West. Headquartered in Salt Lake City, Woodbury Corporation owns and manages hundreds of commercial and residential properties plus several Marriott and Hilton hotel properties. We have developed a remarkable legacy of “integrity over income ” over our more than 100 year history. We maintain a talented team of professionals to serve the accounting, architecture, asset management, consulting, development, hotel management, legal, sales, and leasing needs of our dynamic organization.

The Assistant Hotel Manager helps support the Hotel Manager in all aspects of the hotel including but not limited to housekeeping, front office, guest services, planning, staffing and payroll in accordance with hotel policies and procedures. Expected Contributions: Directly supervise the housekeeping, laundry, front office, and guest service (operations) staff. Assist in the planning and conducting of training programs. Help plan and coordinate activities, assign and review work, resolve problems, etc. Ensure that the team delivers excellent customer service always, ensuring guests' comfort and safety Handle all enquires or complaints in a timely, professional, and courteous manner, in person, on the telephone or via e-mail Ensure the hotel is clean and tidy, at all times Maintain high moral on the operations team Create and execute on plans to increase efficiencies and service levels in Housekeeping. Ensure that guest requests are dealt with properly and in a timely manner. Ensure that all rooms meet Big Cypress standards Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing room sales opportunities Conduct quality checks on guestrooms and public space weekly to ensure that they meet our standards Always maintain effective communication among the team Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Ensure all guest registrations are completed and correspond with guest information Ensure all due outs are completed Ensure that open balances are investigated and closed in a timely manner Ensure correct staffing levels are in line with targets and business levels Report any security issues immediately Always adhere to all company policies/procedures and licensing laws Ensure open communication between departments, leads, and hourly staff Maintain a professional and high quality service oriented environment at all times, specializing in Genuine Southern Hospitality. Maintain an awareness of groups arriving as well as in house and ensure that staff is made aware accordingly. Ensure adequate staffing to ensure group success Review group billing to ensure accurate revenue capture Essential Functions: Inform all staff of daily activities and groups as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations, if appropriate. Assist with Scheduling and Payroll for operations departments. Assist in holding regular department meetings keeping staff informed of all activities in the hotel, Assist in Reinforcing standards of professionalism, and promoting a strong team atmosphere and culture. Maintain availability to assume additional responsibilities, as needs of the hotel dictate. Perform other duties as assigned Candidate Profile: Education and Experience High school diploma or GED; 2 years' experience in hotel management or related professional area. At least 1 year experience as hotel Front Office Manager or Executive Housekeeper Previous customer service and general computer experience required. Skills and Knowledge Writing - Communicating effectively in writing as appropriate for the needs of the audience. Computer Skills - Using basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.). Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training and development, compensation and benefits, labor relations and negotiation, and personnel information systems. Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules that apply to job (e.g., OSHA, EPA, ADA, CFC, NFPA, ASI). Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Analytical/Critical Thinking - The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw appropriate conclusions; generate alternative solutions to problems; evaluate strengths, weaknesses and consequences of alternative solutions and approaches to solving problems. Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Number Facility - The ability to add, subtract, multiply, or divide quickly and correctly. Originality - The ability to come up with unusual or clever ideas about products, services or situations, or to develop creative ways to solve a problem. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and depth perception. Leadership Competencies Adaptability - Ability to effectively adjust to major changes in work tasks or the work environment. Aligning Performance for Success - Skilled at focusing and guiding others in accomplishing work objectives. Building Trust - Ability to interact with others in an honest, fair and respectful way; giving others confidence in one's intentions and those of the organization. Communication - Skilled at clearly conveying information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Customer Focus - Ability to develop and sustain productive customer relationships; actively seeking information to understand and address customers' needs. High Work Standards - Sets high standards of performance; assumes responsibility and accountability for successfully completing assignments or tasks. Planning and Organizing - Skilled at establishing courses of action for self and others to ensure work is completed efficiently. Problem Solving / Decision Making - Ability to identify and understand issues, problems, and opportunities; using effective approaches for choosing a course of action or developing solutions. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Big Cedar Lodge

The Hotel Maintenance (PM Shift) is responsible for maintaining the overall appearance and functionality of the hotel. This includes performing routine maintenance tasks, responding to guest requests, and ensuring that all equipment and facilities are in good working order. Key Responsibilities: Perform routine maintenance tasks such as painting, plumbing, electrical work, and carpentry Respond to guest requests for maintenance assistance in a timely and professional manner Ensure that all equipment and facilities are in good working order Perform preventative maintenance on equipment and facilities to prevent breakdowns and ensure longevity Keep accurate records of all maintenance work performed Assist with special projects as needed Qualifications: High school diploma or equivalent Previous experience in hotel maintenance or a related field preferred Strong knowledge of plumbing, electrical, and HVAC systems Ability to work independently and as part of a team Excellent communication and customer service skills Ability to lift heavy objects and work in confined spaces Flexibility to work evenings, weekends, and holidays as needed

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

The Hotel Manager is responsible for overseeing and maintaining the total operation of the Hotel. Bosselman has many benefits to offer you that you will not find anywhere else like: Paid vacation 401K and matching contributions Health, dental and vision insurance Short and long term disability insurance Life insurance A clearly defined path for growth On-demand pay with PayActiv (access to earned but not yet paid wages) And much more! Bosselman offers on-demand pay (access to earned but not yet paid wages) through: Responsibilities Hires, disciplines, and terminates personnel with the involvement of the Corporate Human Resource Department. Demonstrates Bosselman company values and leads by example; coaches team members in areas on which improvement is needed. Performs implementation and ongoing follow-up of company training procedures; completes all Bosselman LMS training and ensures staff members have completed their training timely. Maintains a labor level consistent with the hours budgeted and post two weeks schedule no later than one week in advance. Oversees all expenses and profits for assigned facility and maintain budget goals by understanding monthly budgets and P & L statements. Handles all problems dealing with customers, personnel, or mechanical; reports all maintenance, customer, and personnel issues to upper management regularly. Balances all invoices, cash and check transactions upon end of shift. Oversees work in all departments and ensures staff is performing work in alignment company and brand standards. Responsible for the training of all associates in their assigned roles. Implements and enforces all company policies and procedures. Ensures uniform and personal appearance is clean, professional, and falls within brand standards as well as the Bosselman handbook. Greets and register guests, answers phones in a friendly manner and creates reservations via phone or walk-in. Collects proper payment from guests including any cash deposits. Keeps work areas clean, stocked, and organized at all times. Brews and serves coffee as needed. Responsible for laundry services including: striping linens and towels from the rooms upon guest check out; performing laundry functions including sorting, washing, drying and folding while ensuring the laundry facility is clean and fully functional; keeps employee rest room and lobby restroom maintained. Sets up and verifies all wake- up calls. Performs light shoveling and salting of sidewalks and entryways during winter season. Develops staff to maintain customer service and brand standard goals. Ensures the cleanliness, organization, and overall appearance of the facility meets company and franchise standards and is in proper working order inside and outside. Ensures that employee performance and wage reviews are completed in a timely manner. Enforces and practices all company policies and safety procedures to ensure a safe environment for employees and customers. Attend upper management meetings as required and communicate with upper management on a regular basis. Coordinates front office duties and resolves problems. Reports any concerns to the Director of Lodging. Records money earned and spent through daily paperwork and proper Bosselman corporate channels. Responds to questions about hotel policies and services, along with guest complaints, reviews and surveys. Purchases supplies and schedule services as needed. Responsible for scheduling and attending monthly staff meetings; and attending weekly and annual managers meetings. Ensures responsibility of covering all shifts. Attends and completes any required brand standard training or conferences. Provides friendly and competent customer service with a smile. Reports for work in a timely manner when scheduled with regular and consistent attendance. Additional Job Duties: Assists in other duties, as assigned in a timely manner. Supervisory Responsibilities: Directly supervises 10 or more employees. Qualifications Education and/or Experience (include certs or licenses needed): Three to five years motel/hotel experience preferred. Two to four years Management experience. Some post-secondary education in Hospitality preferred. Minimum Qualifications: Displays use of good judgment and demonstrates leadership capabilities. Must have basic computer skills. Current valid driver's license and be insurable to drive. Must be able to work a minimum of 50 hours a week. Must have reliable transportation and phone. Must be available to work holidays, weekends, or any shift needed. Must be able to communicate in English. - IF APPLICABLE Able and willing to deliver friendly, courteous, and prompt customer service. Able and willing to work cooperatively with other team members. Physical Requirements: The physical demands described here are representative of those that must be met by the Hotel Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to frequently stand, walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl. Physical attendance at the primary work location is required.

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation $45,000 - $60,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

Schulte Companies is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Responsible for learning the hotel brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity Negotiate contracts according to company standards Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information Consistently meet or exceed sales goals including predetermined revenue and sales activity Monitors local competitors and compares their operation with his/her operation Completes daily/weekly/monthly reports as directed by the DOS/GM Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process Provide prompt and accurate responses to all client requests for proposals and information Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of two (2) years in hotel service role or sales experience preferred KNOWLEDGE, SKILLS AND ABILITIES Outgoing personality Always maintains a professional image through appearance and dress Ability to work collaboratively with hotel service team in providing exceptional customer service Clear, concise written and verbal communication skills Demonstrate ability to achieve sales goals Proactive sales approach; assertive and fast paced, driven to succeed Excellent time management skills Understands need time strategy as developed by Revenue Management Must have flexible work hours that may include evenings, weekends, and holidays *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Schulte Companies is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Responsible for learning the hotel brand and strategy Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals Achieve all predetermined sales goals for revenue and sales activity Negotiate contracts according to company standards Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures Provide prompt and accurate responses to all client requests for proposals and information Consistently meet or exceed sales goals including predetermined revenue and sales activity Monitors local competitors and compares their operation with his/her operation Completes daily/weekly/monthly reports as directed by the DOS/GM Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process Provide prompt and accurate responses to all client requests for proposals and information Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of High School education, post-high school education preferred Minimum of two (2) years in hotel service role or sales experience preferred KNOWLEDGE, SKILLS AND ABILITIES Outgoing personality Always maintains a professional image through appearance and dress Ability to work collaboratively with hotel service team in providing exceptional customer service Clear, concise written and verbal communication skills Demonstrate ability to achieve sales goals Proactive sales approach; assertive and fast paced, driven to succeed Excellent time management skills Understands need time strategy as developed by Revenue Management Must have flexible work hours that may include evenings, weekends, and holidays *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.