Hotel Director Jobs in Overland Park, KS

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

***“The world is yours with Meliá”*** Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀 **Discover some of the benefits we offer:** * **My MeliáRewards:** Participate in our exclusive loyalty program, enjoying unique benefits and advantages. * **My MeliáBenefits:** Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle. Be proud to belong to Meliá as we are proud of you 😉 We are looking for **Director of Rooms - Melia Serenity Cam Ranh (pre-opening)** **Mission:** Responsible for the overall management of the hotel's guest rooms and related areas, including housekeeping, front desk, and guest services. Leading the Rooms Division team to achieve and exceed the hotel's financial and operational goals, while maintaining the highest levels of guest satisfaction. Creating original experiences on arrival at the hotel, offering totally personalized services, the greatest attention and friendly and agreeable treatment. **Main reponsibilities:** * Oversee and Ensuring all Rooms division quality and standards. Ensure that hotel policies are administered fairly and consistently, that disciplinary procedures and documentation are completed in accordance with standard operating procedures and local standard operating procedures (SOPs and LSOPs). * Manage day-to-day operations of the division, ensuring that all guest needs are met in a timely and efficient manner. * Developing standard operating procedures for housekeeping, front desk operations, and other areas of the division. * Lead the Rooms Division team, setting clear expectations, providing ongoing coaching and feedback, and ensuring a positive and productive work environment. * Work closely with other departments, including sales and marketing, food and beverage, and engineering, to ensure that all guest needs are met and that the hotel operates smoothly and efficiently. * Develop and implement policies and procedures to ensure the safety and security of guests and staff. * Settle disputes, resolve conflicts or negotiate with other departments. * Monitor staffing levels to ensure correct guest service, cover operational needs and meet financial goals * Ensure constant communication and keep employees informed about the hotel situation to raise awareness about performance objectives and expectations. Reward good performance and achieve the desired results. * Be knowledgeable of the Brand philosophy, ensuring optimal implementation of the standards, operations and identity manuals that apply to the department. * To ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations. * Manage customer incidents, communicating the actions taken to the hotel's Guest Experience Department. * Be knowledgeable and share with their team the Voice of the Customer goals and ensure their fulfilment, creating and defining improvement plans if necessary. * Be knowledgeable with the Sensory Architecture established for the areas and ensure compliance with it. * Be knowledgeable of the hotel's services and facilities as well as the entertainment programme, experiences and events, ensuring that the team has all the information to be able to promote them to guests. **Main requirements:** * University, Upgrade or Master of Hotel & Tourism Management (would be an advantage) * Fluent English & Vietnamese in both speaking and writing. * Experience with Hotel Opera PMS systems. * Strong leadership skills and able to inspire and motivate staffs. * Excellent communication skills and be able to communicate effectively with staff, guests, and other departments. * Strong attention to detail and be able to ensure that rooms are clean and well-maintained. * Strong financial acumen, with the ability to develop and manage budgets and analyze financial data. * Excellent problem-solving and decision-making skills, with the ability to think creatively and strategically. * External: Minimum 3 years' experience in a similar position in 4 and 5* hotels. * Internal: Minimum 1 years' experience in the company in similar position in large hotels. **At Meliá we are all VIP** 🌟 Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** People. *At Meliá Hotels International, we are committed to **equal opportunities between women and men** in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.* *We promote our commitment to **equality and diversity** , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that **diversity and inclusion among our employees are essential for our success as a global company** .* *Additionally, we support the sustainable growth of our industry through **a socially responsible team** . In this sense, our motto is "**Towards a sustainable future, from a responsible present** ". Thanks to al our collaborators, we make it possible.* If you want to be “**Very Inspiring People** “, follow us on: **- - - -** Provider Description Enabled SAP as service provider * "route" is used for session stickiness * "career SiteCompanyId" is used to send the request to the correct data center * "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor * "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Provider Description Enabled YouTube Provider Description Enabled LinkedIn AddThis Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

**Apply for Hotel Manager & IT Support** ** Hotel Manager & IT Support** Best Western Independence Independence, MO Full-time Hospitality Posted on November 24, 2024 Hotel Manager & IT Support (Independence, MO): Oversee hotel ops & mgmt; Manage staff, plan, mkt, coord, admin hotel services; Diagnose OS, updates/upgrades, resolve tech issues; Provide tech support for h/ware & s/ware issues; Manage co's n/work infrastructure by installing & maintaining h/ware, ensuring network security, monitoring performance, spotting & fixing issues; Maintain n/work interface, wireless, LAN, servers; Provide org. training like onboarding, workshops, create training materials, dept-specific training, IT security training, 1-on-1 support & guidance training; Maintain various procedures like risk assess, encryption, patch mgmt, firewall, access control, incident response, virus protection, audits, policy dev to secure co's digital assets; Work w/ data mgmt, PMS, CRM, revenue mgmt, apps. Proficient in Excel, Word, data mgmt. Req. - Bach's in Mgmt, Business Admin, Commerce, Comp Sci/Eng, IT, or related field. Please mail resume to Best Western Independence, 18700 E 37th Terrace S, Independence, MO, 64057.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable F&B Manager for the AC Hotel in Wichita, KS. Job Purpose: Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short-term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us. Manage the human resources in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Flexible, forty to fifty hours over a five day period. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision/management communication skills are required. Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures. Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. Must have knowledge of chemicals/agents for training purposes. Other: Being passionate about people and service. Strong communication skills are essential when interacting with guests and employees. Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc. Basic math skills are used frequently when handling cash or credit. Problem-solving, reasoning, motivating, and training abilities are often used. Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Same day pay available Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio Third Party Perks (Movie Tickets, Attractions, Other) 401(k) Employee assistance program Employee discount Flexible schedule Flexible spending account Life insurance Parental leave Referral program

The General Manager is the CEO of the hotel, owning all aspects of operations and revenue generation. The GM is responsible for creating a culture of service and success at all levels of the organization. Success in this role requires a proven track record of delivering results, leading by example, and servant leadership. TS2 Hospitality is actively developing multiple properties and welcomes the opportunity to meet you, learn about your career goals in hospitality and discuss future positions for these properties. To get the conversation started, apply using the link provided and we will be in touch! Compensation & Benefits Competitive salary based on position and experience. Annual performance reviews. Quarterly bonus plan with revenue sharing and team performance incentives. Health, vision and dental insurance (full-time associates and managers). Paid vacation (full-time associates and managers). 24/7 telemedicine for employee and up to 7 family members (no cost to employees). 401(k) with 3% employer contribution (no employee match required). Up to $500 per year in tuition assistance. Hotel discounts for employee, family and friends through brand discount programs. Opportunities for promotions into senior leadership roles. Job responsibilities Serve as the “cultural champion” of the hotel, ensuring that our associate team is engaged, appreciated, challenged and committed to serving our guests and each other. Collaborate with ownership to develop an annual budget and achieve targets for revenues, expenses and owner returns. Recruit, hire, and train a team of dedicated managers and associates who deliver excellent service as measured by both employee and guest satisfaction metrics. Oversee sales and marketing efforts and assist Director of Sales in maximizing revenue and ensuring all associates drive lead and revenue generation. Participate in weekly revenue calls and collaborate with Director of Sales to lead revenue management strategy and maximize RevPAR. Implement company HR policies and procedures and maintain appropriate records. Maintain tight financial controls to protect company and guest financial information. Attend community networking events to represent the hotel and develop key relationships with clients, prospects and community influencers. Oversee planning and coordination of company meetings, events, celebrations and community involvement initiatives. Handle other responsibilities as needed/directed by hotel ownership. Qualifications Excellent leadership and communication skills required to ensure employees know what is expected of them and have the tools and training needed to accomplish it. Passionate about developing and mentoring leaders and able to successfully delegate to subordinates while providing proper coaching, direction and guidance. Flexible schedule (evening, weekend and holiday availability are required with the possibility of having to work or cover occasional overnight shifts). Previous hotel management experience, preferably as a hotel general manager. Comfortable filling in for other department leaders (sales, housekeeping, guest service, food and beverage) as needed when they're off or unavailable. Strong computer, organizational and analytical skills. Able to handle stressful, high-pressure situations and conflict in a calm, professional manner. Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods and lifting up to 50 pounds. Able to successfully pass a drug test and background check. About TS2 Hospitality TS2 Hospitality (*********************** is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open and two more under development. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun! Questions? Contact our recruiter Stacey Cowan at ****************** .

ABOUT OUR PETS HOTEL: Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a Pets Hotel Manager, you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! ABOUT OUR TEAM: In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas: * Customer Engagement: You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play! * Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits. * Team Leadership: You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit-from the Pets Hotel to the retail store to the salon * Develop your leadership skills as an Assistant Store Manager or a Store Manager * Tackle the challenge of a new hotel opening or turn around a struggling location * Transfer to any one of our 1600 retail stores nationwide *Note, not every store has a Pets Hotel THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the . * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Pets Hotel Management Team! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Benefits: Vacation Time Sick leave Health/Dental/Vision Insurance Employee rate for hotel stays around the world Same day pay

Job Description We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Benefits: Vacation Time Sick leave Health/Dental/Vision Insurance Employee rate for hotel stays around the world Same day pay Compensation: $55,000 Responsibilities: Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Consult with the general manager to ensure that all guest service standards are met daily Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support Qualifications: Must have at least 3 or more years of experience in the hospitality field This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree Previous experience managing a team is required; preferably in a hospitality role such as department manager Proven customer service experience as a manager; strong guest-focused mentality Possess excellent organizational skills, communication skills, and problem-solving skills About Company The Homewood Suites by Hilton Kansas City/Overland Park hotel in Kansas is conveniently located in a residential style setting near the intersection of I-435 and Metcalf. The hotel is Overland Park's best-kept secret! The Homewood Suites by Hilton Kansas City/Overland Park hotel is located just a mile from the Corporate Woods Business Park as well as the Sprint/Nextel Corporate Campus. In addition to being close to many area businesses, the hotel is close to many area restaurants, golf courses, and shopping complexes. Homewood Suites by Hilton Kansas City/Overland Park hotel is an all-suite hotel that combines all the comforts of home with Hilton's passion for making every guest feel welcome. The hotel offers one and two-bedroom apartment-style suites, some with fireplaces and all with fully equipped kitchens and full-size appliances.

Job Description BIG PICTURE: The General Manager-Task Force is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of employees, while maintaining the integrity of the hotel(s) they serve. The General Manager-Task Force typically performs the essential functions of a General Manager in absence of an assigned General Manager. Responsible for effectively leading and managing all aspects of the hotel and for delivering results that contribute to the mission and overall success of the hotel. Work to achieve performance objectives focused on driving sales and profitability, guest and associate satisfaction, and meeting brand standards. EDUCATION & EXPERIENCE: At least 6 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience. Comfortable with extensive and extended travel, depending on business operational needs. Must be proficient in Windows operating systems, Company approved spreadsheets and word processing. Must have valid driver's license for the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to show flexibility in response to change and adapt to and accommodate new methods and procedures. CORE ACCOUNTABILITIES: Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Avantic Lodging Management's standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include compliance with Avantic Lodging Management's dress code and wearing a name tag when working (per brand standards). Comply with and ensure adherence to Avantic Lodging Management's standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid In conjunction with the Director of Sales, conduct a daily ABR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls. Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis. Tour the operating departments daily, making adjustments as needed via department heads. Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Avantic Lodging Management's standards, and the review of previous and future sales and operations efforts. Meet all financial review dates and corporate directed programs in a timely fashion. Hold a monthly financial review with all department managers and available supervisors. Ensure that all department heads maintain budgeted productivity levels and Avantic Lodging Management's standard checkbook accounting procedures. Develop managers for future advancement through competency training and corporate sponsored training programs. Participate in required M.O.D. coverage as scheduled. Maintain direct contact with and monitor the development of management trainees. Adhere to all Avantic Lodging Management policies and procedures and train new managers to ensure compliance. Oversee and assist in the company budget process as required. Ensure that training in service standards is taking place in each department using the steps to effective training according to Avantic Lodging Management standards. Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation. Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer. Ensure complete processing of invoices daily by using the A/P process. Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar. Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers. Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees. Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast. Prepare and conduct all management interviews and follow hiring procedures according to Avantic Lodging Management S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff. Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended. Perform all department manager performance appraisals according to Avantic Lodging Management S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff. Motivate, coach, counsel and discipline all management personnel according to Avantic Lodging Management S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure that all employees receive fair and equitable treatment according to Avantic Lodging Management S.O.P.'s. Meet all sales clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort. Be in the public areas during peak times, greeting guests and offering assistance as needed. Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit. Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies. Complete required corporate training modules, and become certified to train those as required. Ensure that all scheduled meetings take place on the property. Travels to hotels within the area/region, including extensive and or extended travel, depending on business operational needs. REQUIRED ATTRIBUTES: Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness. A minimum of 3 years' previous hotel operations and leadership experience, to include successful management of a large staff and focus on exceptional guest service. Demonstrated financial acumen with significant past P&L responsibility. Computer literacy, with ability to easily navigate database, browser, email, document and spreadsheet applications and related programs. Exceptional service orientation, with keen ability to focus and deliver on guest needs. Reliable and responsible character, with exceptional follow up and attention to detail. Proven leadership skills in supporting employees to consistently attain personal and department performance goals. Proactive approach, with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to work effectively as an independent contributor, and as a part of a collaborative team. Ability to multi-task and effectively manage numerous priorities within a fast-paced environment. Experience with major hospitality brands vs. independents (Wyndham, Marriott, Choice, Hilton, Starwood, etc.) is highly desired. Job Posted by ApplicantPro

The Holiday Inn Express Topeka North is seeking a GREAT PERSON who is a skilled and experienced General Manager to join our team and oversee the BEST HOTEL EMPLOYEE TEAM IN TOPEKA!!! The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating THE BEST TEAM OF EMPLOYEES IN TOPEKA! The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: Manage the budget and financial performance of the company, including setting goals and monitoring results Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available Monitor market trends and adapt to changing business needs Other duties as assigned Qualifications: Minimum of 2 years of experience in a management role Strong leadership and problem-solving skills Ability to adapt to changing business needs Excellent communication and customer service skills Strong financial management skills Perks: Competitive salary Paid time off Medical, dental, and vision insurance 401(k) retirement plan (US only), Employer RRSP match (Canada only) Professional development opportunities Positive and supportive work environment IF YOU WANT TO JOIN A GREAT TEAM AND LEAD A GREAT GROUP OF PEOPLE, APPLY TODAY!!!! View all jobs at this company

Assist in managing the day-to-day activities of hotel operations to ensure guest satisfaction and maximize hotel profitability. Serve as the General Manager in his/her absence. Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures. Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with Company rules and policies. Alert General Manager of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Assist General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel which support the overall objectives of the company. Provide regular direction and manage hotel operations for all or some of the following areas: Front office, revenue, and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactions and guest information, and that established goals are achieved. Food and Beverage, which may include Breakfast and/or Sundowner functions, to ensure standards of operation and quality and guest satisfaction are maintained. Housekeeping and Maintenance functions to ensure compliance with quality and brand standards in all areas of the hotel; establish and implement procedures to ensure routine inspections of all guest rooms/suites and public areas to ensure guest rooms/suites, linens, public restrooms, lobby areas, and furnishings, fixtures, and equipment, etc. are clean and/or in good repair. Ensure preventative maintenance programs are in place to protect the physical assets. Foster positive employee relations and reconcile time edits and payroll administration in compliance with wage and hour regulations. Ensure guest convenience store, e.g., Convenience Court, Bridgemart, etc. is stocked and maintained in an orderly and appealing manner. Monitor inventory and order replenishments in a timely and efficient manner. Monitor and report variances against budget, and control labor costs and other expenses. Establish and implement appropriate service recovery guidelines to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner. Comply with federal, state and local laws regarding health, safety and alcohol services. Foster positive owner relationships if applicable and assist in providing ongoing information and status reports. Make recommendations for capital improvements to enhance the assets of the company and brand loyalty. Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. Interact with outside contacts: Guests - to ensure their total satisfaction. Owners and/or Principals - regarding operational updates and current issues Vendors - to resolve any vendor performance issues, etc. Regulatory agencies - regarding safety and compliance matters Other contacts as needed (Professional organizations, community groups, local media) Perform other duties as assigned. Serve as Manager on Duty as assigned. What We Need from You - Must have the legal right to work in this country. Must reside in the U.S. and be ready for in-person interviews when applying. Previous extended stay hotel experience or experience in a hotel of similar size and complexity preferred. Must speak fluent English. Other languages preferred. Bachelor's degree in Hotel Administration, Business Administration, or equivalent and three years hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience. Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand, and the Company. Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving, and receiving instructions, and training. Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently. Multi-property, and strong housekeeping skills are a plus! Frequently standing and moving about the facilities Carrying or lifting items weighing up to 25 pounds Using a keyboard to generate correspondence, reports, etc. Handling objects, products, and equipment Problem solving, reasoning, motivating, organizational and training abilities are used often. Ability to travel to attend workshops, conferences, etc. May be required to work nights, weekends, and/or holidays. What we Offer ─ We'll reward all your hard work with a great salary and benefits - including a great room discount and superb training. Join us and you'll become part of the global IHG family - and like all families, all our individual team members share some winning characteristics. As a team, we work better together - we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work. Not Applicable for applicants in CA, CO, NJ, NY, WA, HI.

A placement with The Grand Hotel will offer you hands on experience in the heart of our property. You will work closely with our passionate hospitality professionals who will support you throughout your journey, ensuring you are fully immersed into their department. By joining a friendly and supportive environment, you will receive first class exposure to understand what makes a successful hotel tick. Based on our availability, we may be able to offer opportunities to complete 12 month Paid Placements in a number of our key departments including Meetings & Events, Restaurant, Bar, Reception and Kitchen - where you'll gain core skills, experience and knowledge to really get your hospitality career off on the right foot. Upload your CV today to register your interest and we will contact you when applications open in December 2024. **Benefits:** • Competitive colleague and friend & family rates for overnight stays at the hotel • 50% employee discounts on food and beverage at hotel outlets • Access to our exclusive benefits portal, which includes extensive discounts on retail, travel and leisure activities • Employee Referral scheme, get financially rewarded for introducing a friend or family member to our team • Free meals on duty in our dining facilities • Access to Hospitality Action, our Employee Assistance programme with 24/7 health and wellbeing support • Rewards and recognition for living and breathing our company values • Monthly employee recognition and rewards programme • Regular team appreciation events, including regular employee parties throughout the year • Career development opportunities - including access to apprenticeship programmes • Use of Wagestream financial wellbeing platform, allowing instant access to your pay • Uniform provided

Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist . Job Description As the Hotel Sales Relation Manager, and as a replacement for maternity leave, you will: - Support the Director Hotel-Sales Relations ENA for all matters concerning B2B sales for hotels. (Sales, GMs, Partners…) - Actively assists and participates to prepare, implement and organize the Sales in Motion events - Actively supports and participates to the Expert tour ENA + participate to the launch of the season 2025 - Participate actively in the onboarding process for new hotels by providing expertise in B2B strategy and providing hotels with all the necessary information to understand the Accor Sales environment (strategy, tools, offers, etc.). - Assist the Director Hotel Sales Relations in the execution of strategic BRM and 360 audits & French “reunion de Place”: analyze performance, follow up with an action plan, and provide recommendations to optimize their B2B performance. Qualifications **Our ideal profile would be:** - Tourism or hotel-specific education, university or school. - Advanced work experience in tourism industry with a focus in hotel industry - Experience in sales with a minimum of 5 years. - Operational experience is a plus - Sales skills / strategy - Proactivity & persuasion - Analytical mindset - Flexibility & adaptation capacity - Team spirit & hands on - Selling & closing focus - Strong communication skills - Languages: French & English required Additional Information - Unique opportunity to develop your career with worldwide Augmented Hospitality leaders. - Package of benefits and perks of working for Accor, including discounts for hotels worldwide, and much more! - Work in a multi-national team. - Hybrid way of working - Corporate Social Responsibility activities. If you see yourself in this role, join us and let your talents shine. Apply now and let's shape the future of hospitality together. Our values: #BeAllyouArewithallyourheart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, resolutely turned towards others and the world around us. - Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, and all the stories that make us up. We encourage the diversity of our personalities. - We take care of the world around us: our teams, our clients, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day. - We like to reveal you. All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their desires and ambitions is our priority. - Together, we imagine your future. Our group is large, the field of possibilities is immense and the experiences are infinite. We encourage every project to evolve in our multi-brand network, in France, in Southern Europe and internationally. - We dare to question the status quo. We take innovation to heart and challenge ourselves to always do better. We take risks, we dream the impossible and make it possible. - Hospitality is a team effort and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. Live in ACCOR with yourself. With your talent, your passions, your teams, your desires Be All you Are with all your heart. Experience Level Mid-Senior Level Description Annual Salary Range: $75,000 - $90,000/year USDSolicit repeat and new bisiness by contacting businesses who have and have not previously held events at the hotel Primarily will handle Corporate / Non-W Experience Level Mid-Senior Level Description Mission: Assurer la vente, l'organisation et le bon déroulement des manifestations de professionnels ou particuliers.Principales Responsabilités : Veiller à offrir un accueil de qualitéProposer une ré Experience Level Student Description Technique métier et relation client :Est responsable de la satisfaction du client dès la signature du contrat de vente de l'évènement jusqu'à la fin de la prestation.Coordonne les services impliqués d Experience Level Student Description Tes missions si tu l'acceptes : Commercial :Préparation des fiches de fonction Accueil et gestion des clients séminaires & groupes Facturation sur BizzonSuivi et envoi des factures clients Suivi de la s Experience Level Student Description Your mission You are in charge of the sales, organisation and smooth running of events from the customer's first contact through to invoicing. You secure meetings and banquet revenue.Develops close re Experience Level Mid-Senior Level Description We are looking for a dynamic Sales Manager, within this, the key responsibilities for this position are:Ensure that you fully understand the business strategy and positioning of the Hotels brand, and Experience Level Associate Description The ENA (Europe & North-Africa) Sales team is looking for a Hotel Sales Relation Manager, who will be the B2B contact in charge of hotels relations, focused on hotels in Eastern European countries. He Experience Level Entry Level Description The Cluster Revenue Analyst is responsible for the analysis of revenue and demand associated with hotel. Position helps in to prepare forecasts, budgets, weekly and daily projections and analyzes the Experience Level Mid-Senior Level Description Position Overview: Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted c Experience Level Associate Description Implements all hotel procedures and policies effectively.Establishes, develops, and strengthens positive relationships with all clients.Works to identify new markets and presents them to the Sales and Keyword: No Keyword Options: 47, 275, 6, 190, 263, 1001 Location: IN City: Navi Mumbai GeoOptions: 1172 Sur le site Accor Careers, **Accor et ses partenaires** souhaitent stocker ou accéder à des informations sur votre terminal pour : *(i)* faire fonctionner les sites et vous fournir les services que vous demandez (vous ne pouvez pas les refuser); *(ii)* améliorer et personnaliser les fonctionnalités des sites; *(iii)* mesurer l'audience et la performance des sites; *(iv)* établir un profil de vos intérêt

Job Description Holiday Inn Express - Atchison is searching for a people-focused Assistant General Manager to help our multi-property General Manager oversee the hotel's day-to-day operations. The Assistant General Manager will be in charge of supervising personnel, overseeing quality and hospitality initiatives, maintaining adherence to quality standards and ensuring that visitors to Atchison have a remarkable hotel experience. Our ideal candidate thrives on serving others and leading a team to achieve success. Hotel Management / Hospitality experience is preferred but a proactive and positive people-focused leader with a strong management track record outside of the Hospitality Industry can be successful in this position The Holiday Inn Express - Atchison has been among the top 3% of all Holiday Inn Express hotels in the U.S. for 7 years and we're looking to add leadership to our amazing team. Apply now if this seems like an exciting new opportunity for you! Compensation: $18 - $24 hourly Responsibilities: Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention Oversee day to day operation of the hotel - be a positive driver of team culture, Guest Care, and quality focus metrics. Flexibile schedule required - the hotel is open 24/7/365 so the GM is required to to work as needed on weekends, evenings, holidays. Every attempt is made to provide rotating weekends and holidays off. Qualifications: Must have a strong focus on putting the guest first with exceptional customer service experience Showcase exceptional organizational, communication, and problem-solving skills You must have previous experience in a manager role overseeing a team, preferably in a hospitality role About Company BAJA Management Corporation is a small family-owned Hotel Development and Management Company. BAJA owns / manages the Holiday Inn Express - Atchison, Quality Inn - Atchison and Sleep Inn - Fort Scott, KS. BAJA properties consistently perform among the top hotels in their respective franchises from guest satisfaction metrics.

Job Description Complex Assistant Director Front Office - Hilton San Francisco Union Square Parc 55 San Francisco - a Hilton Hotel ( **Job Number:** HOT0B6E6 ) Hilton San Francisco Union Square and Parc 55 is looking for a Complex Assistant Director of Front Office. Located just two blocks from Union Square and Westfield San Francisco Centre. Our Hiton Union Square property in the largest in the Bay Area with 1921 rooms, over 150,000 square feet of meeting space. Our Parc 55 property has 1024 room with over 30,000 square feet of meeting space. Here, you'll enjoy amazing perks, including a top-tier benefits package, complimentary meals, and exclusive Hilton room discounts for you and your family. Come discover why we've been named #1 World's Best Workplace by *Fortune* magazine and a Great Place to Work! In this role you will manage the day-to-day operations of The Front Office of approximately 150 team members, working closely with convention guests, coaching team members and problem solving any guest issues. The ideal candidate should have 5 years of front office experience, 3 years of management experience, strong organizational skills, and the ability to follow up effectively. Preference will be given to candidates with expertise in Hilton brand standards and union management. The annual salary range for this role is $95,000 to $105,000 and is based on applicable and specialized experience and location. As an Assistant Director of Front Office, you would be responsible for assisting in the direction and administration of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: * Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation * Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly * Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests * Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events * Run and complete daily reports, analyze data and make decisions based on data * Resolve guest issues and concerns to guest satisfaction * Recruit, interview and train team members The Benefits - Hilton is proud to have an award-winning workplace culture ranking We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: * Hospitality - We're passionate about delivering exceptional guest experiences. * Integrity - We do the right thing, all the time. * Leadership - We're leaders in our industry and in our communities. * Teamwork - We're team players in everything we do. * Ownership - We're the owners of our actions and decisions. * Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: * Quality * Productivity * Dependability * Customer Focus * Adaptability Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! * Access to your pay when you need it through DailyPay * Medical Insurance Coverage - for you and your family * Mental Health Resources * Best-in-Class Paid Time Off (PTO) * Go Hilton travel discount program * Supportive parental leave * Matching 401(k) * Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount * : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) * Career growth and development * Team Member Resource Groups * Recognition and rewards programs *Available benefits may vary depending upon property-specific terms and conditions of employment. “Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.” #LI-VS1

Job DescriptionWe're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!Compensation: $13 - $15 hourly Responsibilities: Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms Walk all assigned floors at beginning of the shift and collect trash, soiled linen, and other items per management requests Retrieve clean linens from housekeeping storage facilities and distribute them to each floor Provide the highest level of service by anticipating, listening attentively, and responding promptly to guests’ needs Assure a clean environment in the guest rooms, corridors, lobby, and other work areas Qualifications: Must have graduated high school or received an equivalent certification (GED) Possesses a strong work ethic with exemplary organizational, time management, and communication skills Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field Must have a strong focus on putting the guest first with exceptional customer service experience Experience with a variety of cleaning products and techniques About Company Renovated Historic building next to the T-Mobile Center and Power and Light. Holiday Inn Express Kansas City Downtown was designed for business and leisure travelers, this new hotel is conveniently located and accessible to I-70, I-35, I-29, and US 71. We share a backyard with the Central Business District of Kansas City and are adjacent to the T-Mobile Center. The attractions that are just steps away include Kansas City’s Power and Light District, Kansas City Convention Center, Kauffman Center for the Performing Arts, Crown Center (home to the international headquarters of Hallmark Cards), the Crossroads Art District, Union Station, and Country Club Plaza are a few of the many exciting places for you to discover while visiting this fine city.

ABOUT OUR PETS HOTEL: Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a Pets Hotel Manager, you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! ABOUT OUR TEAM: In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas: * Customer Engagement: You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play! * Safety: These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits. * Team Leadership: You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience. ABOUT YOUR CAREER: Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit-from the Pets Hotel to the retail store to the salon * Develop your leadership skills as an Assistant Store Manager or a Store Manager * Tackle the challenge of a new hotel opening or turn around a struggling location * Transfer to any one of our 1600 retail stores nationwide *Note, not every store has a Pets Hotel THE WARM AND FUZZIES: We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the . * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. Apply now to experience a career that loves you back. We look forward to seeing your application to join our Pets Hotel Management Team! This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

The General Manager is the CEO of the hotel, owning all aspects of operations and revenue generation. The GM is responsible for creating a culture of service and success at all levels of the organization. Success in this role requires a proven track record of delivering results, leading by example, and servant leadership. TS2 Hospitality is actively developing multiple properties and welcomes the opportunity to meet you, learn about your career goals in hospitality and discuss future positions for these properties. To get the conversation started, apply using the link provided and we will be in touch! Compensation & Benefits Competitive salary based on position and experience. Annual performance reviews. Quarterly bonus plan with revenue sharing and team performance incentives. Health, vision and dental insurance (full-time associates and managers). Paid vacation (full-time associates and managers). 24/7 telemedicine for employee and up to 7 family members (no cost to employees). 401(k) with 3% employer contribution (no employee match required). Up to $500 per year in tuition assistance. Hotel discounts for employee, family and friends through brand discount programs. Opportunities for promotions into senior leadership roles. Job responsibilities Serve as the “cultural champion” of the hotel, ensuring that our associate team is engaged, appreciated, challenged and committed to serving our guests and each other. Collaborate with ownership to develop an annual budget and achieve targets for revenues, expenses and owner returns. Recruit, hire, and train a team of dedicated managers and associates who deliver excellent service as measured by both employee and guest satisfaction metrics. Oversee sales and marketing efforts and assist Director of Sales in maximizing revenue and ensuring all associates drive lead and revenue generation. Participate in weekly revenue calls and collaborate with Director of Sales to lead revenue management strategy and maximize RevPAR. Implement company HR policies and procedures and maintain appropriate records. Maintain tight financial controls to protect company and guest financial information. Attend community networking events to represent the hotel and develop key relationships with clients, prospects and community influencers. Oversee planning and coordination of company meetings, events, celebrations and community involvement initiatives. Handle other responsibilities as needed/directed by hotel ownership. Qualifications Excellent leadership and communication skills required to ensure employees know what is expected of them and have the tools and training needed to accomplish it. Passionate about developing and mentoring leaders and able to successfully delegate to subordinates while providing proper coaching, direction and guidance. Flexible schedule (evening, weekend and holiday availability are required with the possibility of having to work or cover occasional overnight shifts). Previous hotel management experience, preferably as a hotel general manager. Comfortable filling in for other department leaders (sales, housekeeping, guest service, food and beverage) as needed when they're off or unavailable. Strong computer, organizational and analytical skills. Able to handle stressful, high-pressure situations and conflict in a calm, professional manner. Physically able to perform all responsibilities including but not limited to bending, stooping, kneeling, reaching, standing for extended periods and lifting up to 50 pounds. Able to successfully pass a drug test and background check. About TS2 Hospitality TS2 Hospitality (*********************** is a family-owned, Kansas City-based hospitality ownership and management company with four hotels open and two more under development. We are part of the larger Ehrhardt Properties hotel group with over 30 franchised hotels in Missouri, Illinois, Kansas and Oklahoma and a brand portfolio including Marriott, Hilton, IHG, Choice, and Wyndham. Our vision: We deliver remarkable hospitality by encouraging excellence in each other. Our values: We are family | We are selfless servants | We own it | We will straight talk | We have fun! Questions? Contact our recruiter Stacey Cowan at ****************** .

**ABOUT OUR PETS HOTEL:** Pets are family members and we know it's not always easy for them to be away from their parents! That's why it's important that we provide a safe, fun and reliable home away from home for all the pets who stay in our hotels. As a **Pets Hotel Manager**, you'll oversee all day-to-day operations of our Pets Hotel-from head to tail! **ABOUT OUR TEAM:** In a hotel as big as ours, we need all hands (and paws!) on deck to ensure we are operating efficiently. So, as a Pets Hotel Manager, you'll help lead the team in the following areas: * **Customer Engagement:** You'll lead the pack when it comes to engaging with pets and pet parents. You'll spend time getting to know each of our visitors, including their unique personalities, and ensure it's a great experience that will keep them coming back to play! * **Safety:** These pets become our own while they are in our care, so their safety is our top priority. As the Pets Hotel Manager, you'll foster a happy, healthy, and clean environment for pets and associates, including regular policy audits. * **Team Leadership:** You will hire, train and encourage a team of dedicated Pets Hotel associates to provide an unforgettable customer experience. **ABOUT YOUR CAREER:** Just like we're there for pets at every stage of their lives, we'll be with you at every stage of your career, too. With PetSmart, you will have opportunities to: * Gain experience in a different business unit-from the Pets Hotel to the retail store to the salon * Develop your leadership skills as an Assistant Store Manager or a Store Manager * Tackle the challenge of a new hotel opening or turn around a struggling location * Transfer to any one of our 1600 retail stores nationwide *Note, not every store has a Pets Hotel **THE WARM AND FUZZIES:** We've highlighted job responsibilities as best as we could above-but the best parts of working at PetSmart can't be fully described in the . * It's the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea! * It's the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he's taken! * It's the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel. * It's the celebration of Bella's birthday, Gizmo's graduation from puppy classes or Ace's adoption. * It's the little things we do that add up to really big things that pets need. Working at PetSmart is not a job, it's a community of those who work together for the love of pets. **Apply now to experience a career that loves you back.** **We look forward to seeing your application to join our Pets Hotel Management Team!** This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to. PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law) For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law . label Pets Hotel Manager label Pets Hotel Manager