Hotel director jobs in Parma, OH - 60 jobs

Director Of Rooms The Director of Rooms is responsible for the overall leadership, direction, and operational excellence of the Rooms Division, including Front Desk, Housekeeping, Guest Services, and Engineering. This role ensures the highest standards of guest service, cleanliness, safety, and operational efficiency while driving financial performance and aligning with brand standards and organizational goals. Required Skills and Requisites: Excellent leadership and communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Minimum of 5-7 years of progressive hotel operations experience in a hotel property of similar size and quality. Proven experience managing budgets, labor controls, and operational metrics. Must be highly organized, results oriented with the ability to be flexible and work well under pressure in a fast-paced changing environment. Must possess the ability to handle stressful situations in a calm, professional manner and exhibit good judgment. Must be able to work a varied schedule that may include evenings, nights, and weekends. Responsibilities and Duties: Operational Leadership Oversee the daily operations of the Rooms Division, including Front Desk, Housekeeping, Guest Services, and Engineering. Ensure consistent delivery of high standards of cleanliness, service quality, and guest satisfaction. Maintain operational readiness and provide shift coverage when necessary to support business needs. Staff Management & Development Recruit, hire, train, mentor, and supervise Rooms Division team members. Foster a culture of excellence, accountability, and service-focused leadership. Ensure appropriate staffing levels, scheduling efficiency, and performance management. Policy & Procedure Development Develop, implement, and maintain policies and standard operating procedures to enhance guest satisfaction and operational efficiency. Ensure procedures are aligned with brand standards and best practices. Financial & Budget Management Develop and manage the Rooms Division budget, monitoring expenses and revenues to achieve financial and operational goals. Analyze financial performance, identify cost-control opportunities, and implement corrective actions as needed. Guest Relations & Service Recovery Address guest complaints and concerns promptly and professionally. Implement effective service recovery strategies to ensure positive guest experiences and protect the hotel's reputation. Interdepartmental Collaboration Collaborate with Sales, Marketing, Revenue Management, and other departments to develop strategies that enhance occupancy, ADR, and overall revenue. Support hotel-wide initiatives and ensure seamless communication across departments. Compliance & Quality Assurance Ensure compliance with all health, safety, and regulatory requirements. Maintain a safe and secure environment for guests and team members. Ensure quality assurance standards are consistently met in accordance with hotel brand requirements. At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this IS where you belong! Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. We are known for pulling out the stops and making dreams come true. There are many moving pieces to the operation. With a passion for heightened hospitality, attention to detail and teamwork you could be the perfect fit. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage two major functions of the hotel (e.g. the food & beverage and room operations) to achieve customer (guest, employee, corporate and owner) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and day-to-day operations of two major functions in the hotel. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. Responsibilities Manage the Human Resources in the group in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Develop, recommend, implement and manage the group's annual budget, business/marketing plan, forecasts and objectives to meet/ exceed management expectations. Implement company programs (company/franchise), develop local programs and procedures and manage the operations of the group, ensuring compliance with SOPs, safety regulations and all other federal, state and local laws and regulations to ensure optimal levels of quality service and customer satisfaction. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Implement emergency organization procedures and training through the management of the Security staff to ensure appropriate protection for the hotel quests, staff and company asset. Execute and promote an accident prevention program to minimize liabilities and related expenses. Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations and ensure quality service and customer satisfaction. Assume the responsibilities of the General Manager in his/her absence. Qualifications Education/Formal Training A four-year college degree or equivalent education/experience Experience Five to ten years of employment in a related position with this company or other organizations Knowledge/Skills Requires advanced knowledge of the hospitality and business management fields. Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. Must have excellent speech and written skills in order to communicate with managers, guests and employees. Must have excellent literacy skills necessary for reports, policies and procedures. Must have vision ability in order to visually inspect hotel. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have vision ability in order to visually inspect hotel. Must have mobility to walk through the front and the back of the hotel. Climbing approximately 20-30 steps 10% of the week. Physically able to regularly inspect all areas of interior and exterior of facility. Environment General office and hotel environment Benefits The Perks Fully Loaded Coverage for the Executive Committee: Medical, Dental, & Vision Insurance 401(k) with 100% Employer Match (this benefit is getting EVEN better in 2026!) Complimentary Parking Pass Independence Plan for PTO Eligible to participate in the Sage Bonus Plan Cell Phone Plan Reimbursement Company Paid Life, AD&D, Short and Long Term Disability Complimentary Employee Meals Hotel Discounts (Both Marriott and Sage Portfolios) Eligible for Referral Bonuses Incentive Programs Cell Phone Discounts

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

GENERAL PURPOSE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL DUTIES/RESPONSIBILITIES · Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. · Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. · Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. · Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). · Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper. · Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. · Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Health insurance Help or transport service Opportunity for advancement Paid time off Signing bonus Training & development Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities Are you a passionate hospitality leader ready to elevate your career with a company on the rise? Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart. If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase. What We Offer: Competitive base salary + bonus opportunities Relocation assistance Medical allowance & generous PTO Flexible scheduling Employee discounts at our hotels A deeply supportive, entrepreneurial company culture that rewards innovation and leadership What Youll Do: Guest Experience & Brand Standards Set the tone for service excellence and exceed guest satisfaction goals Be highly visible and accessible to guests, handling feedback proactively Ensure the property consistently reflects brand standards and cleanliness Leadership & Team Development Inspire and lead a diverse team with confidence, positivity, and clarity Foster a culture of accountability, respect, and collaboration Lead performance reviews, team training, and professional development initiatives Operational Excellence Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable Ensure safety, cleanliness, and a seamless guest experience across all areas Use data and audits to track guest feedback, cleanliness, and performance trends Financial Management Achieve revenue goals while managing costs effectively Utilize tools like yield management and forecasting to drive profitability Oversee financial reporting, payroll, inventory, and expense control Mentor department leads on budgeting and financial acumen Compliance & Administration Ensure compliance with all HR, legal, and brand standards Maintain all local/state/federal licenses and safety certifications Champion diversity, equity, and inclusion in hiring and culture What We're Looking For: 2+ years of hotel General Manager or Assistant GM experience (required) Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.) Proven leadership and people management skills Financial and operational savvy Willingness to relocate to one of our high-priority markets Schedule: Full-time, flexible hours Day & evening shifts Weekends and holidays as needed About Chase Hotel Group: At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth. Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.

What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Director of Rooms is responsible for the overall operation of the hotel including front office and housekeeping. Director of Rooms help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Rooms assists management of hotel profitability though effective resource utilization. Successful Director of Rooms will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates. What you'll be doing… * Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings. * Effectively manage budgeted revenue by partnering with sales and revenue management. * Control purchasing to ensure effective management of controllable expenses. * Hire, train, and motivate an effective hotel team to deliver on guest expectations. * Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture. * Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel. * Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work. * Listen to guests and empathize with their challenges and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies. Success factors… Experience & Education: * 3+ years of hotel management experience, preferably with the same brand * Experience or involvement with sales and revenue management preferred * Bachelor's degree or equivalent education and experience required * Valid driver's license Communication: * Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving * Strong administrative skills with intermediate experience with Microsoft Office systems * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand, sit, and walk frequently throughout the workday * Lift, lower, push, pull, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. What Is In It For You: Competitive salary and flexible benefit plans Opportunity for commissions Employee rates at Luxe Accor properties in North and Central America Learning programs through our Academies Opportunity to develop your talent and grow within our property and across the world! Ability to make a difference through our Corporate Social Responsibility activities like Planet21 and Employee Wellbeing initiatives Job Description What You Will Be Doing: Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary) Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists Ensure a level of passion for guest service in our Heartists that achieves the #1 Guest Service spot in the North & Central America. Direct operational needs to ensure compliance with the hotel's Annual Budget and 5 Year Strategic Plan Provide coaching; leadership development; and goal setting with hotel department heads Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved Play a lead role in yield management for Rooms, Food & Beverage and Spa Be a key player in redevelopment and capital projects from an operations viewpoint Ensure the implementation and delivery of all Fairmont Standards Handle all guest concerns and ensure effective follow up thereof Assist in Labor Management and the maintenance of productivity levels Follow up on all guest comments, responding to any guest complaints or requests Approve with the Director of Finance, all contracts (i.e. cleaning, maintenance & repair, telephones, etc.) Provide active leadership role in the culture of Health and Safety and accident prevention Act as hotel champion and culture leader in hotel committees Oversee services rendered to The Residences (condo board association). Function as key member of the Hotel Executive Committee and Leadership Team, providing support and assistance to the Senior Managers and Executive Team Play a key role and lead change management for Rooms and Food & Beverage initiatives Assume the responsibilities of the General Manager in his/her absence Qualifications Your Skills and Qualifications: Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience Clear knowledge of budget planning & execution Post secondary diploma/degree in hospitality an asset Proven record to coordinate multiple departments to make gains towards targeted VOG, GOP, EES and Health & Safety results Exceptional interpersonal and guest relations skills Proven team-leader with outstanding motivational skills and coaching ability Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions Comfortable working evenings, weekends, holidays and various schedules Additional Information Physical Aspects of Position (include but are not limited to): Constant walking and standing during shift May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Hyatt Regency Pittsburgh International Airport is currently recruiting for a dynamic and motivated Director of Rooms to join our leadership team. The Rooms Director ensures the smooth operation of Hotel Transportation, Housekeeping, Front Office, and Night Audit. The Rooms Director provides guests with quality service, maximum productivity, and room revenue. The Rooms Director coordinates the administrative and organizational functions and makes sure that they comply with the operational standards. It falls within the scope of their responsibility to create a monthly reporting system for monitoring. The Rooms Director also provides solutions for the improvement of the problem areas within their scope of responsibilities. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Business Results Implements and manages Front Office Operations to include Front Desk, Housekeeping, Guest Services, and Night Audit. Processes include goal communication, staff member improvement, and compliance with Hotel standards of product and performance, service recovery, and problem prevention. Disseminates feedback from Guest Service comments, guest satisfaction surveys, and Manager on Duty Logs. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in the details of work. Observe performance and encourage improvement. Monitors hotel traffic and makes staffing adjustments accordingly. Supervises and reviews costs and inventory. Field guests' complaints, conducting thorough research to develop the most effective solutions, and negotiating results. Prepares written correspondence to customers. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert, especially during emergencies and heavy Hotel activity. Plans and implements detailed steps by using experienced judgment and discretion. Prepares and presents Group information for property reviews with owner representatives and corporate executives. Supervises the budgeting, forecasting, training, motivating, and staffing of the Rooms Department and Housekeeping Department. Prepares Forecast expenses and actual results for the Rooms and Housekeeping Department's revenue and expenses. Reviews Security and Manager on Duty log daily for significant incidents, reports to the General Manager, and coordinates with department heads on all enforcement of policy and/or improvements in service needed. Works closely with the General Manager in establishing and monitoring policies and guidance in the day-to-day operation of the Front Office and Housekeeping department to ensure profitability and consistency. Solves through initiative and reasoned judgments that come up in the course of the work. Plans, organizes, chairs, attends, and/or participates in various Hotel meetings such as Staff Meetings, Front Office Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Assures proper sanitation and cleanliness throughout the property, including guest rooms, public areas, housekeeping areas, and Front Office areas. Ensures all Hyatt Clean Stay initiatives, OSHA, and CDC requirements are followed and maintained. Manages and inspects all areas daily to make certain they are maintained in a clean and safe condition. Handles and responds to guest concerns and requests promptly. Ensures the accuracy and attainment of all guest interaction logs, such as guest complaints, requests, lost and found, maintenance orders, etc. for excellent quality control and follow-through. Ensures all accounting procedures are followed. Ensures proper ordering and approvals of invoice guidelines are followed. Ensures all inventories are properly conducted and promptly. Leadership …applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. Demonstrates commitment to Westmont Hospitality operating principles and philosophies. Holds self and others accountable for achieving results. Address conflicts promptly. Contributes to team results. Deals with change effectively. Makes decisions, including team members/team, and commits to a course of action with available information. Building Relationships …eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Conducts one-on-one meetings with Direct Reports to ensure their ongoing development. Maintains open channels of communication for all levels (line team members through the General Manager/HR Director and monitors team member relations. Aids in establishing a positive relationship between Hotel Corporation and property owners Ensures all required licenses, permits, contracts, insurance, and inspections are in proper order, with the assistance of GM and Controller. Ensures the prompt and proper submission of all corporate, divisional, and governmental reports required. Surveys and performs property inspections daily by visually identifying areas of the Hotel for needed improvements such as guests' rooms, public areas, and restaurants. Due to the nature of the business, the individual may be required to do other duties and special projects as assigned by the supervisor. Generating Talent ….Proactively identifies and develops talent within the organization Hires the best people available from inside and outside. Hires for talent, diversity, and balance of skills. Supports Hotel's interviewing tools to ensure hiring decisions are based on the candidate's job-related talent, skills, and competencies. Maintains succession planning. Develops, implements, and maintains departmental orientation and training certification programs for employees to receive the appropriate new hire training to successfully perform their jobs. Uses all available on-the-job training tools for team members; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate Hyatt University training classes. Manages team members' progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to the Team Member Handbook. Ensures regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives, communicate expectations, recognize performance, and produce desired business results. Establishes and maintains open, collaborative relationships with team members and ensures that team members do the same within the team. Actively solicits feedback, utilizes an “open door” policy, and reviews Team Member satisfaction results (AOS) to identify and address Team problems and concerns. Ensures team members are treated fairly and equitably. Constantly strives to improve team member retention. Bring issues to the attention of GM and Human Resources as necessary. Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an ongoing team member recognition program. KNOWLEDGE, SKILLS & ABILITIES Experience Hotel Experience Highly Preferred Hyatt Experience Highly Preferred Full-Service Hotel Experience is highly preferred Bachelor's degree and/or related work experience relating to directing the Front Office and Housekeeping Department Minimum of three years of director experience Requires proven managerial skills as the position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability, and the planning, organization development, and coordination of large-scale work projects (i.e., renovation projects) Strong customer service, both internal/external Confident leadership Problem-solving and conflict-resolution skills Follow up and follow through Experience with Hotel PMS. Microsoft Office and basic computer skills Requires effective communication skills, including active listening, verbal, and written communications PHYSICAL DEMANDS These physical demands represent the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position. The position may require lifting to 50 lbs. (supplies, furniture, etc.) occasionally Position requires walking/standing, feeling, seeing, sitting, bending, and reaching EOE/AA/M/F/Vet Disabilities

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

Hyatt Regency Pittsburgh International Airport is currently recruiting for a dynamic and motivated Director of Rooms to join our leadership team. The Rooms Director ensures the smooth operation of Hotel Transportation, Housekeeping, Front Office, and Night Audit. The Rooms Director provides guests with quality service, maximum productivity, and room revenue. The Rooms Director coordinates the administrative and organizational functions and makes sure that they comply with the operational standards. It falls within the scope of their responsibility to create a monthly reporting system for monitoring. The Rooms Director also provides solutions for the improvement of the problem areas within their scope of responsibilities. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Business Results Implements and manages Front Office Operations to include Front Desk, Housekeeping, Guest Services, and Night Audit. Processes include goal communication, staff member improvement, and compliance with Hotel standards of product and performance, service recovery, and problem prevention. Disseminates feedback from Guest Service comments, guest satisfaction surveys, and Manager on Duty Logs. Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in the details of work. Observe performance and encourage improvement. Monitors hotel traffic and makes staffing adjustments accordingly. Supervises and reviews costs and inventory. Field guests' complaints, conducting thorough research to develop the most effective solutions, and negotiating results. Prepares written correspondence to customers. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert, especially during emergencies and heavy Hotel activity. Plans and implements detailed steps by using experienced judgment and discretion. Prepares and presents Group information for property reviews with owner representatives and corporate executives. Supervises the budgeting, forecasting, training, motivating, and staffing of the Rooms Department and Housekeeping Department. Prepares Forecast expenses and actual results for the Rooms and Housekeeping Department's revenue and expenses. Reviews Security and Manager on Duty log daily for significant incidents, reports to the General Manager, and coordinates with department heads on all enforcement of policy and/or improvements in service needed. Works closely with the General Manager in establishing and monitoring policies and guidance in the day-to-day operation of the Front Office and Housekeeping department to ensure profitability and consistency. Solves through initiative and reasoned judgments that come up in the course of the work. Plans, organizes, chairs, attends, and/or participates in various Hotel meetings such as Staff Meetings, Front Office Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Assures proper sanitation and cleanliness throughout the property, including guest rooms, public areas, housekeeping areas, and Front Office areas. Ensures all Hyatt Clean Stay initiatives, OSHA, and CDC requirements are followed and maintained. Manages and inspects all areas daily to make certain they are maintained in a clean and safe condition. Handles and responds to guest concerns and requests promptly. Ensures the accuracy and attainment of all guest interaction logs, such as guest complaints, requests, lost and found, maintenance orders, etc. for excellent quality control and follow-through. Ensures all accounting procedures are followed. Ensures proper ordering and approvals of invoice guidelines are followed. Ensures all inventories are properly conducted and promptly. Leadership …applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. Demonstrates commitment to Westmont Hospitality operating principles and philosophies. Holds self and others accountable for achieving results. Address conflicts promptly. Contributes to team results. Deals with change effectively. Makes decisions, including team members/team, and commits to a course of action with available information. Building Relationships …eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Conducts one-on-one meetings with Direct Reports to ensure their ongoing development. Maintains open channels of communication for all levels (line team members through the General Manager/HR Director and monitors team member relations. Aids in establishing a positive relationship between Hotel Corporation and property owners Ensures all required licenses, permits, contracts, insurance, and inspections are in proper order, with the assistance of GM and Controller. Ensures the prompt and proper submission of all corporate, divisional, and governmental reports required. Surveys and performs property inspections daily by visually identifying areas of the Hotel for needed improvements such as guests' rooms, public areas, and restaurants. Due to the nature of the business, the individual may be required to do other duties and special projects as assigned by the supervisor. Generating Talent ….Proactively identifies and develops talent within the organization Hires the best people available from inside and outside. Hires for talent, diversity, and balance of skills. Supports Hotel's interviewing tools to ensure hiring decisions are based on the candidate's job-related talent, skills, and competencies. Maintains succession planning. Develops, implements, and maintains departmental orientation and training certification programs for employees to receive the appropriate new hire training to successfully perform their jobs. Uses all available on-the-job training tools for team members; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate Hyatt University training classes. Manages team members' progressive discipline procedures for areas of responsibility. Ensures hotel policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to the Team Member Handbook. Ensures regular ongoing communication is happening in all areas of responsibility to create awareness of business objectives, communicate expectations, recognize performance, and produce desired business results. Establishes and maintains open, collaborative relationships with team members and ensures that team members do the same within the team. Actively solicits feedback, utilizes an “open door” policy, and reviews Team Member satisfaction results (AOS) to identify and address Team problems and concerns. Ensures team members are treated fairly and equitably. Constantly strives to improve team member retention. Bring issues to the attention of GM and Human Resources as necessary. Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an ongoing team member recognition program. KNOWLEDGE, SKILLS & ABILITIES Experience Hotel Experience Highly Preferred Hyatt Experience Highly Preferred Full-Service Hotel Experience is highly preferred Bachelor's degree and/or related work experience relating to directing the Front Office and Housekeeping Department Minimum of three years of director experience Requires proven managerial skills as the position involves frequent decisions, meeting of deadlines, negotiations of contracts of vendors, analytical ability, and the planning, organization development, and coordination of large-scale work projects (i.e., renovation projects) Strong customer service, both internal/external Confident leadership Problem-solving and conflict-resolution skills Follow up and follow through Experience with Hotel PMS. Microsoft Office and basic computer skills Requires effective communication skills, including active listening, verbal, and written communications PHYSICAL DEMANDS These physical demands represent the physical requirements necessary for an employee to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position. The position may require lifting to 50 lbs. (supplies, furniture, etc.) occasionally Position requires walking/standing, feeling, seeing, sitting, bending, and reaching EOE/AA/M/F/Vet Disabilities

The luxurious Hotel Cleveland, Autograph Collection is seeking an innovative and results-driven individual to join our team as a property General Manager. As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manger deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding programming and delivering unparalleled products and services that uphold the highest standards of excellence. Conduct administrative duties including report reading and writing, guest and associate communication, and critical review of occupancy and revenue reports. Interview, hire, supervise, and counsel department managers to ensure efficient operations. Recommend performance evaluations, resolve issues, and provide open communication with associates. Actively participate in community affairs to maintain a positive public image for Crescent and the hotel. Provide clear direction to staff, ensuring alignment with Crescent's standards. Conduct daily property tours to monitor cost control, property condition, cleanliness, and service quality. Travel as needed for corporate meetings, sales trips, and committee involvement. Handle associate issues in conjunction with People & Culture following Crescent policies. Maintain flexibility with an inconsistent work schedule. Perform any other duties as assigned. REQUIRED SKILLS/ABILITIES: 3-5 years of experience as a General Manager at a luxury hotel/resort is required. Full-service hotel experience + F&B oversight required. Opening Marriott experience is highly desired. Proficient in financial and accounting procedures.

Daily Tasks Walk the property (interior & exterior) and note any safety or repair issues Respond to guest maintenance requests promptly and professionally Check and reset breakers, GFCIs, and lighting controls Inspect pool area (if applicable): water level, pump running, safety equipment Ensure all exit signs and emergency lights are functioning Remove trash/debris from parking lot and building perimeter Check boiler/heat pumps for normal operation Verify HVAC units in common areas are heating/cooling properly Inspect laundry equipment for leaks, clogs, or overheating Log all completed tasks in the maintenance log Weekly Tasks Test smoke detectors in common areas Replace HVAC filters in highuse areas (lobby, laundry, fitness room) Inspect guest room PTAC units for noise, leaks, or clogged filters Check stairwells, hallways, and parking lot lighting Flush lowuse toilets and run water in vacant rooms Inspect roof access areas for leaks or debris Tighten loose door handles, hinges, and closers Check ice machines for proper operation and cleanliness Inspect fire extinguishers for pressure and accessibility Walk the property with housekeeping to identify room issues Monthly Tasks Deep clean PTAC filters in all occupied rooms Test all GFCI outlets in guest rooms and public areas Inspect and lubricate all door locks, latches, and hinges Check water heaters for leaks, corrosion, and temperature settings Inspect gutters, downspouts, and roof drains Check all appliances in extendedstay rooms (fridge, stove, microwave) Inspect parking lot for potholes, cracks, or trip hazards Verify all signage is lit and visible Check elevator operation (if applicable) and log findings Inspect and clean dryer vents and lint traps thoroughly Quarterly Tasks Replace all guest room PTAC filters (full property cycle) Test emergency generator (if applicable) Inspect plumbing for slow drains, leaks, or water pressure issues Check caulking around tubs, sinks, and windows Inspect exterior building walls for cracks or damage Deep clean ice machines and sanitize Inspect and tighten all handrails and guardrails Check all thermostats and recalibrate if needed Asneeded / Work Order Tasks Repair drywall, patch holes, repaint Replace broken tiles, carpet transitions, or baseboards Fix leaking faucets, running toilets, or clogged drains Replace light fixtures, ballasts, or photocells Repair or replace damaged furniture Install signage, shelves, or hardware Assist with room turns after major damages Support front desk and housekeeping with urgent issues

Job Description Hotel General Manager | Lancaster PA | Salary up to 70k Are you a hands-on hospitality leader ready to take full ownership of a hotel operation and truly make your mark? This is an opportunity to lead a well-established property where guest experience, team culture, and operational excellence are not just goals-they are expectations. As Hotel General Manager, you will oversee all aspects of hotel performance, serve as the face of the operation, and inspire a high-performing team to consistently deliver exceptional guest experiences. This role offers autonomy, visibility, and the opportunity to lead with purpose while driving profitability and service excellence. What You'll Do Provide overall leadership and direction for daily hotel operations across all departments Build, coach, and retain a strong management and hourly team through hands-on leadership and mentorship Drive guest satisfaction by setting service standards and resolving issues with urgency and professionalism Execute revenue management strategies to maximize occupancy, ADR, and overall profitability Oversee budgeting, forecasting, and financial controls to meet or exceed performance targets Supervise front office operations, including night audit, multi-line phone systems, and guest communications Partner with HR to recruit, onboard, train, and develop talent at every level Ensure compliance with all safety, health, and operational regulations while continuously improving processes What We're Looking For Required Qualifications Proven experience as a Hotel General Manager or senior hotel leader Strong operational knowledge across front office, housekeeping, and guest services Demonstrated success leading teams and driving guest satisfaction Preferred Qualifications Experience with revenue management, budgeting, and forecasting Multilingual or bilingual skills a plus Background in resort or full-service hotel environments Confident, people-first leadership style with strong communication skills Why This Opportunity Stands Out This role offers more than just a title-it provides the chance to lead a property as if it were your own, with the support and resources to succeed. You'll work in an environment that values accountability, collaboration, and professional growth. Compensation & Benefits Competitive base salary: $65,000-$75,000 annually Medical insurance stipend 401(k) retirement plan Paid time off Employee discounts on accommodations and services If you're a driven hospitality professional seeking a leadership role where your impact is visible and valued, this is your next career move.

Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Job DescriptionDescription:Hotel Maintenance Technician (with Painting Experience) Employment Type: Full-Time Salary Range: $18.00-$19.00 hour The Hotel Maintenance Technician is responsible for performing general maintenance and repair tasks throughout the hotel, with a strong emphasis on wall painting, patching, and surface finishing. This role ensures that guest rooms, public areas, and back-of-house spaces remain safe, attractive, and fully operational. Key Responsibilities: Perform routine maintenance and repairs on hotel facilities, equipment, and systems. Prepare, paint, and finish walls, ceilings, and trim surfaces as needed. Patch drywall, repair minor wall damage, and ensure paint color matching. Conduct preventive maintenance on HVAC, plumbing, electrical, and other systems. Respond promptly to guest or staff maintenance requests. Maintain tools, equipment, and work areas in a clean and safe condition. Collaborate with housekeeping and front desk teams to address room readiness issues. Follow safety protocols and comply with hotel and local regulations. Requirements: Qualifications: High school diploma or equivalent required; technical or vocational training preferred. 1-3 years of general maintenance experience, preferably in a hotel, apartment, or commercial facility. Proven experience with interior wall painting, drywall repair, and surface preparation. Basic knowledge of plumbing, electrical, and HVAC systems is a plus. Ability to lift up to 50 lbs and perform physical work safely. Excellent attention to detail and problem-solving skills. Strong customer service attitude and professional appearance.

Sales Manager Starting Salary Range: $55,000 - $65,000/year or more based on experience. Employment Type: Full-Time Application Deadline: January 23, 2026 L ee abajo para ver en español. Are you a results-driven sales professional with a passion for hospitality? Do you excel in building relationships and closing deals? We're seeking a Sales Manager to lead our sales efforts and drive revenue for our hotel through strategic planning and execution. We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits Available: 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Short- & long-term disability coverage paid by RMC Life / AD&D insurance company provided with additional optional coverage for your family Long-term care coverage paid by RMC with additional coverage available Tuition reimbursement for college credits or professional certification Flexible spending plans options 401(k) retirement plans with company contribution Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources What You'll Do: Develop and execute sales strategies to achieve revenue goals and increase market share. Identify and cultivate relationships with key clients, organizations, and partners. Conduct sales presentations, site tours, and negotiations to close business. Collaborate with marketing to create promotional materials and campaigns to support sales efforts. Monitor market trends and competitor activities to identify opportunities for growth. Prepare and present sales reports, forecasts, and analyses to management. Attend industry events and networking functions to promote the hotel and its offerings. We're Looking For: Previous experience as a Sales Manager or in a similar role is required. Strong negotiation and interpersonal skills, with a proven track record of meeting sales targets. Excellent communication and presentation skills. Ability to analyze data and market trends to inform sales strategies. Proficiency in hotel management software and CRM systems. Ability to work flexible hours, including evenings and weekends. A passion for hospitality and a commitment to delivering exceptional guest experiences. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Eres un profesional de ventas orientado a resultados con pasión por la hospitalidad? Destacas en construir relaciones y cerrar negocios? Estamos buscando un Gerente de Ventas para liderar nuestros esfuerzos de ventas y generar ingresos para nuestro hotel mediante una planificación y ejecución estratégicas. Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento: Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios disponibles: 11 días festivos pagados al año, vacaciones pagadas, licencia por enfermedad, duelo y jurado. Planes de salud, dental y de visión accesibles para ti y tu familia. Cobertura de accidentes, enfermedades críticas y hospitalaria a bajo costo. Cobertura de discapacidad a corto y largo plazo pagada por RMC. Seguro de vida / AD&D proporcionado por la empresa con cobertura opcional adicional para tu familia. Cobertura de atención a largo plazo pagada por RMC con cobertura adicional disponible. Reembolso de matrícula por créditos universitarios o certificaciones profesionales. Opciones de planes de gastos flexibles. Planes de jubilación 401(k) con contribución de la empresa. Viajes con descuentos en habitaciones de hotel. Bonificaciones por referencias de compañeros. Tiempo libre pagado para voluntariado en tu comunidad. Programa de Asistencia al Empleado con recursos de salud mental. Lo que harás: Desarrollar y ejecutar estrategias de ventas para alcanzar objetivos de ingresos y aumentar la participación en el mercado. Identificar y cultivar relaciones con clientes clave, organizaciones y socios. Realizar presentaciones de ventas, recorridos por el sitio y negociaciones para cerrar negocios. Colaborar con marketing para crear materiales promocionales y campañas que respalden los esfuerzos de ventas. Monitorear tendencias del mercado y actividades de competidores para identificar oportunidades de crecimiento. Preparar y presentar informes de ventas, pronósticos y análisis a la gerencia. Asistir a eventos de la industria y funciones de networking para promover el hotel y sus ofertas. Lo que buscamos: Experiencia previa como Gerente de Ventas o en un rol similar es requerida. Fuertes habilidades de negociación e interpersonales, con un historial comprobado de cumplir objetivos de ventas. Excelentes habilidades de comunicación y presentación. Capacidad para analizar datos y tendencias del mercado para informar estrategias de ventas. Dominio de software de gestión hotelera y sistemas CRM. Capacidad para trabajar horarios flexibles, incluyendo noches y fines de semana. Una pasión por la hospitalidad y un compromiso con ofrecer experiencias excepcionales a los huéspedes. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.

Job Description Our busy hotel is looking for an enthusiastic leader with great sales skills and a customer-focused approach to be our next sales manager. You will add passion and creativity to our sales team, as well as build a strategy to reach and exceed revenue targets through outside sales calls, on-site visits and sales tours, and community networking. You will also be able to increase sales by monitoring local market trends and competitor activity in order to find and close business leads. We are searching for someone with at least 3 years of sales and marketing expertise, as well as a love for meeting new people and providing exceptional customer service. Apply now if this sounds like an exciting opportunity! Responsibilities: Increase new business and accelerate revenue generation by cold calling, on-site visits, and sales tours, as well as engaging your local community network Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan Develop and maintain connections with important group and catering accounts in order to maintain and expand our market share Study and research local market trends and competitor activity to discover potential leads Qualifications: Outstanding organizational skills and time management This position requires previous work experience in a hospitality role 3 or more years of experience in sales management or in a leadership role in the sales department, preferably in hospitality Demonstrated exceptional social, verbal, and negotiating abilities Candidates must have a high school diploma or GED and a bachelor's degree in business or a similar field a plus About Company A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs. We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.

Job Description Are you a dynamic salesperson who can boost income by researching local market trends and competitors in order to identify and close business leads? You might be just what our busy hotel is looking for in our next corporate group sales manager. You'll be in charge of creating a sales and marketing strategy that includes soliciting new and existing accounts in order to reach and exceed revenue targets through outside sales calls, on-site visits and sales tours, and community networking. Our ideal candidate has 3 years or more of sales and marketing experience, enjoys new challenges, and enjoys meeting new people. Apply today if this describes you! Responsibilities: Increase new business and accelerate revenue generation by cold calling, on-site visits, and sales tours, as well as engaging your local community network Analyze local market trends and competitor activity to identify business leads Establish and grow our market share by developing and maintaining relationships with major group and catering clients Collaborate on creating and planning the department budget with the director of sales and marketing to align overall sales objectives and strategies for the hotel Attend various industry tradeshows and conferences as a professional representative of the hotel, while adhering to the budget and marketing plan requirements Qualifications: Good organization and time management skills Demonstrated exceptional social, verbal, and negotiating abilities Must possess a high school diploma or GED and a bachelor's degree in business or a similar major is desired 3+ years of experience in sales management or in a leadership role in the sales department, preferably in hospitality Prior experience working in the hospitality sector is required Corporate group sales experience ideal About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.