Bentley University seeks to fill a joint position as Lecturer of Finance, and Director of the Trading Room for academic year 2024-2025, to begin Fall 2024. The Director reports to the Chair of Finance Department and Sr Associate Dean of Business.
Trading Room Responsibilities:
The TR Director is responsible for the overall supervision of the Hughey Center for Financial Services/Trading Room. Specific responsibilities include supervising payroll, staff hiring/training; scheduling for events, preparing and forecasting budgets, purchasing; maintaining liaison with vendors, working on social media feeds and website, and working with the Academic Technology Center to identify appropriate technology and software needs for TR operations. The Director is also responsible for liaising with guest speakers, visitors, corporate guests, senior administrators, and trustees. The Director works with the Chair of Finance Department to recruit guest speakers for our Fireside Chats events - engaging alums and professional executives to present cutting-edge topics in finance, economics, management, and arts and science to faculty and students. The Director works with the Chair of Finance Department to develop and market executive training programs and Wall Street 101 programming.
Department of Finance Teaching Responsibilities:
In this capacity, the TR Director will teach five courses per year, as directed by the Chair of the Finance Department. Teaching typically will focus on introductory and upper-level courses at the undergraduate level. We are seeking candidates with experience teaching courses in Finance.
Minimum Qualifications:
The ideal candidate must have a graduate degree in finance or related discipline. Previous work experience in a trading room environment as a trader or in any managerial capacity at a financial services company is strongly desirable. The ability to teach trading concepts and design trading courses is a strong plus. Experience with securities valuation and developing trading rules using Excel is a must. The ideal candidate must be proficient with Bloomberg Terminal, including building Excel-based valuation models using Bloomberg API, Visual Basic, Pivot, Vlookups, macro, and goal-seeking. Familiarity with FactSet, Morningstar Direct, and CapIQ is also desirable. Travel to Boston, NYC, and Chicago, is required to maintain impactful external visibility with the financial community. Excellent communication and interpersonal skills (writing and oral) are a must.
The Trading Room is the centerpiece of The Hughey Center for Financial Services (HCFS), named in honor of Bentley University alumnus David A. Hughey '55 (retired executive vice president of Dean Witter Intercapital), was established in 1997. The center was inaugurated by Mr. Peter S. Lynch, the former manager of Magellan Fund, and Vice Chairman, Fidelity Management & Research Company. The HCFS has earned a national reputation and has been featured on national and international media. The center's mission is to extend the educational goals of Bentley University through innovative classroom pedagogy, cutting-edge financial research, and real-world applications. *********************************************
The Finance department offers an array of courses supporting BS Finance, MS Finance, and MBA (Finance concentration) degrees at Bentley. We also support the Advanced Standing in Finance program (************************************************************************************ where some of our top students pursue the BS and MS degrees at Bentley. The department actively engages with students outside the classroom through initiatives and support of student organizations including the Bentley Investment Group (*********************************************************************** Bentley Sustainable Investment Group (********************************* the Lab for Economics, Accounting, and Finance (************************************** and the Trading Room (********************************************* to name a few examples. For more information about the Finance faculty, please see faculty profiles at: ******************************************************
Bentley University:
Bentley University, located in suburban Boston, is an AACSB and NECHE accredited institution that enrolls approximately 5,500 students at the undergraduate, graduate, and doctoral levels. Bentley is ranked at or near the top in several categories by US News & World Report, including Best Regional Universities North and Most Innovative Schools, with Bloomberg ranking Bentley in the top 20 undergraduate business programs. Bentley's high graduation and retention rates and top-ranked Pulsifer Career Center reflects a commitment to student success and inclusiveness. With a strong faculty of teacher-scholars, Bentley strives to be a “Force for Good” through the integration of business with the arts and sciences, and a strong emphasis on ethics and social responsibility. Providing a stimulating academic community for faculty, staff, and students, Bentley supports its faculty as they pursue cutting-edge research and bring their expertise and real world understanding into the classroom. Bentley is committed to the teacher-scholar model where teaching, scholarship, service and community engagement are expected and valued. We seek qualified faculty who represent diverse backgrounds, interests and talents and share a commitment to high ethical standards and a willingness to embrace challenge and change.
To apply: The candidate must create a profile by uploading application materials at: ********************************************** For full consideration, candidates should submit the following as part of the application:
-Updated CV or resume
-Cover Letter
-A Teaching Statement, which should include a description of how the faculty member has demonstrated or intends to create and support an inclusive classroom environment.
-Please provide contact information for three references
Bentley University requires references checks and may conduct other pre-employment screening.
DIVERSITY STATEMENT
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.
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$56k-76k yearly est. 5d ago
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Assistant Hotel Manager
American Cruise Lines 4.4
Hotel director job in Massachusetts
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
Assist Hotel Manager as directed.
Assists Restaurant Manager during all meal services.
Performs duties of Hotel General Manager when Hotel General Manager is off ship.
Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
Present and available during all meal services, either front or back of house including secondary dining outlet.
Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
Assists & verifies stateroom inspections.
Assists and verifies with Housekeeping Manager for the Turnaround Day process.
Oversees bartender steward ensuring secondary bar operations run smoothly.
Displays leadership and maintains professional presence.
Visible and available to all guests and crew.
Holds officers and crew accountable to American Cruise Lines' standards.
Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
Assesses the performance of the management team and provides immediate corrective feedback.
Anticipates the needs of guests and crew.
Responds quickly to guest requests and ensures follow-through of service delivery.
Identifies problems, resolves immediately, and requests home office support as needed.
Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
Assists ship officers in achieving weekly sales goals.
Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
Maintains sanitation and cleanliness standards of crew rooms.
Monitors shipboard business transactions, accounting, timecards, and home office reporting.
Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
Tracks all hotel maintenance items and ensures completion.
Creates consistent and positive crew experiences to improve employee retention.
Perform bartending duties as needed with other management personnel.
Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
Business degree may be considered with management and hospitality experience.
Military experience may be considered with management and hospitality experience.
Strong organizational skills and excellent verbal and written communication skills (English).
Proficiency in Microsoft Office Suite applications.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
US Coast Guard regulated pre-employment drug test.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Ability to motivate, train, and assess individual and team performance.
Superior time management.
Ability to manage and solve problems.
Sense of urgency in all passenger, crew, and home office requests.
Positive attitude and receptive to continuous performance feedback.
Consistent, accountable, confident, assertive, and committed.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary Travel Accommodations.
No living expenses aboard the ship (room and board are included).
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$61k-90k yearly est. 56d ago
Hotel Maintenance Weekends
Highgate Hotels 4.5
Hotel director job in West Springfield Town, MA
Compensation Type Hourly Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. ****************
Location
Residence Inn West Springfield
64 Border WayWest Springfield, MA 01089 Responsibilities
Assist with the operation maintenance and repair of equipment.
Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
Perform other tasks/jobs as assigned by the supervisor or manager.
Qualifications
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
Must have a valid driver's license for the applicable state.
Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
$53k-78k yearly est. Auto-Apply 22d ago
Director of Rooms
Island Hospitality 4.3
Hotel director job in Portsmouth, NH
As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue.
This position may require flexible scheduling availability.
Requirements
Job Requirements:
Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards
Notify supervisors of any damages, deficits, and/or disturbances
Ensure that departments achieve or exceed guest's service expectations
Control all purchases for the department, consistently aware of quality and cost
Prepare team member schedules in accordance with budgets and business forecasts
Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions
Job Qualifications:
Knowledge of budget preparation, payroll, and cost spending controls
Highly motivated team player with strong initiative and desire for achievement
Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
Ability to work well in stressful situations
Readily available and approachable for all guests while providing excellent guest service
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.
Training:
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program:
How We Thank You For All You Bring To The Team
Rewarding Benefits Package:
Healthcare including Medical, Dental, and Vision Insurance
HSA & FSA plans available!
Dependent care FSA
Identity Theft Protection Insurance Commuter benefits including transit & parking
Pet Insurance
PTO and Payroll Incentives for Annual Wellness Exams
Employee Assistance Program
Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services
Paid Sick and Vacation Time
Family Leave
401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
Rewarding Hard Work:
Incentive based bonus program
Free room nights at our hotels and employee discounts within your hotel brand
Discounts for friends and family within your hotel brand
Team Member of the Month, Quarter, and Year recognition and bonus
Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
Career Growth through our in-house training program with a path personalized to your desired goals
Referral bonus program to ANY of our locations
Equal Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.
$72k-101k yearly est. 60d+ ago
Hotel Maintenance
Mananto Enterprises LLC The Northampton Hotel
Hotel director job in Northampton, MA
Job Description
Hotel Maintenance Technician
We are seeking a skilled and reliable Hotel Maintenance Technician to join our team at The Hotel Northampton. The ideal candidate will be responsible for maintaining the hotel's facilities, ensuring everything from guest rooms to public areas are in excellent condition. This role requires a strong attention to detail, a proactive approach to problem-solving, and the ability to work independently as well as part of a team.
**Key Responsibilities:**
- Perform routine maintenance tasks including plumbing, electrical, carpentry, painting, and HVAC work to ensure the hotel's facilities are well-maintained and operational.
- Respond promptly to maintenance requests from hotel staff and guests, addressing issues in a timely and professional manner.
- Conduct regular inspections of the hotel's facilities and equipment, identifying and resolving any potential problems before they escalate.
- Maintain accurate records of maintenance work performed, including repairs and scheduled maintenance.
- Ensure compliance with safety regulations and hotel policies, promoting a safe environment for guests and employees.
- Collaborate with other departments to minimize disruption to guests' experiences and assist in all departments when needed.
- Assist with renovations and upgrades as needed, including supporting contractors and vendors during special projects.
- Assist in maintaining inventory of necessary maintenance supplies and tools while keeping track of budget constraints.
- Maintain a clean and organized work environment, ensuring that tools and equipment are properly stored and maintained.
- Participate in ongoing training and professional development to stay up-to-date with industry best practices.
**Qualifications:**
- High school diploma or equivalent; technical certification or vocational training in a relevant field preferred.
- Proven experience as a maintenance technician or similar role, preferably within a hotel or hospitality setting.
- Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance procedures.
- Ability to troubleshoot and repair a wide variety of maintenance issues.
- Excellent time management skills and the ability to prioritize tasks.
- Strong communication and interpersonal skills, with a customer-service-focused mindset.
- Ability to work flexible hours, including nights, weekends, and holidays as necessary.
- Basic computer skills for record-keeping and managing maintenance requests.
- Assist in all hotel departments as needed and as requested by department managers
**Physical Requirements:**
- Ability to lift and carry up to [specific weight limit].
- Ability to stand, walk, climb stairs, and perform physical labor for extended periods.
- Comfort in working with tools and equipment, including power tools and ladders.
**Benefits:**
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Opportunities for professional development and career advancement
**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Join us at The Hotel Northampton and be part of a dedicated team that values excellence in service and maintenance! We look forward to meeting you!
$41k-63k yearly est. 13d ago
General Hotel Maintenance
RRI West Management 3.9
Hotel director job in West Springfield Town, MA
Do you like to fix things? Then we have a job for you! We are seeking a Full Time General Maintenance GSR to join our Team with a starting Wage up to $17.00!
RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits!
Health insurance
Dental
Vision
Competitive Pay
Pet Insurance
Employer Paid Life Insurance
PTO after 60 days!
401K with Employer Match
Career Growth Opportunities
The General Maintenance Guest Service Representative (GSR)is responsible for maintaining the general appearance of the building and grounds in accordance with the Repair and Maintenance Manual and inspection requirements. This position is critical to ensure the quality of the building, rooms and exterior for the safety and security of our guests and staff.
Always maintain positive guests' relations and understand guest's service needs.
Using the company's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas.
Maintain inn parking lot, grounds, and appearance of the exterior of building(s), keeping areas free of trash and debris.
Complete Repair and Maintenance Program (RPM) on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc.
Inspect property to identify current and potential needs and report findings to Supervisor.
Maintain safety and security of inn and follow key and lock procedures.
Clean pool area if applicable.
Assist Regional Facility Project Manager (RFPM) and/or Skilled Maintenance GSR with projects as assigned.
Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized and in safe condition.
Clean and replace vanity/bath/room lights.
Assist Housekeeping GSR's in maintaining guest rooms.
Maintain confidentiality of guests' information and pertinent hotel data.
Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift.
Empty all trash from exterior and lobby receptacles at least 2x's per day, as determined by Inn Management.
Provide services for guests upon request.
Ability to work in non-climate control conditions, such as heat, cold, rain or snow at exterior corridor properties.
Comply with all RR IWest and OHSA standards relating to safety and security.
Cross train in laundry, housekeeping and/or front desk functions, if possible.
Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members.
May be required to work nights, weekends, and Holidays.
Performs other duties as assigned.
Qualifications
1-2 years in previous maintenance or customer service position required.
Knowledge of general hand tools/equipment strongly preferred.
Must be able to easily and frequently change from one task to another based on guests' needs.
Frequent lifting and bending required.
Ability to be a self-starter and work with minimal supervision.
May be required to work nights, weekends and/or holidays.
Must be able to work in all types of weather conditions.
Have basic communication skills (reading, writing, comprehension). Be able to utilize a computer for timekeeping, OHSA training, etc.
Bi-lingual (English Spanish) preferred but not required.
$17 hourly 32d ago
Hotel General Manager - Hospitality Leader - Comfort Inn & Suites, Wilton, ME
Lafrance Hospitality 3.9
Hotel director job in Wilton, ME
Are you ready to take on the exciting role of a General Manager at the Comfort Inn & Suites, Wilton, ME a part of the Lafrance Hospitality family. We are seeking a talented individual to join our team and lead the success of our property.
Located in Wilton, ME, Comfort Inn & Suites provides a cozy and comfortable stay for our guests. As the General Manager, you will play a pivotal role in implementing strategies and initiatives to elevate our property's vision and positioning in the market. You will be responsible for driving revenue, ensuring financial success, and delivering exceptional guest service experiences.
At Lafrance Hospitality, we believe in investing in our team members and providing them with the support and resources they need to thrive. With over 75 years in the Hospitality Industry, we have a proven track record of success and are dedicated to working with our General Managers to ensure their success.
If you have prior experience as a General Manager in a focused or full-service hotel environment, possess strong leadership skills, and have a passion for creating memorable guest experiences, we invite you to join our team and be a part of our journey to success.
Requirements
Prior General Manager experience in a focused or full-service hotel environment
A track record of success in driving revenue, financial management, and guest satisfaction
Strong leadership skills to motivate and inspire a high-performing team
Experience in strategic planning and execution to position the property in the market
Proven ability to manage profit margins, P&L, and forecasting
Knowledge of sales, front office, housekeeping, and maintenance operations
Excellent communication and interpersonal skills
Passion for hospitality and delivering exceptional guest service
keywords: hotel, general manager, hospitality, customer service
Benefits
Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
DailyPay - Get paid any day!
Exciting Bonus Program
Tuition Reimbursement
An Annual Review Program
Enjoy Extensive Brand Wide Hotel Room Discounts
Additional Company Wide Hotel Room Discount Program
Engage in Fun Company Events & Group Activities
Mentorship Opportunities Available
Ample Room for Growth
$52k-71k yearly est. Auto-Apply 19d ago
Hotel General Manager
Topside Inn
Hotel director job in Boothbay Harbor, ME
Job Description
We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand.
Compensation:
$80,000 - $90,000 yearly
Responsibilities:
Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards.
Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability.
Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership.
Ensure compliance with all health and safety regulations and industry standards.
Maintain relationships with vendors, suppliers, and the local community.
Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience.
Handle guest feedback, complaints, and special requests with a personalized touch.
Monitor performance and train staff to maintain exceptional service standards.
Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives.
Qualifications:
Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting.
Strong leadership skills with the ability to inspire and manage a diverse team.
Excellent communication, organizational, and problem-solving skills.
Solid financial acumen with experience in budgeting, forecasting, and expense management.
A passion for delivering outstanding customer service and creating personalized guest experiences.
Knowledge of the local New England market is a plus.
Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools.
Ability to work flexible hours, including weekends and holidays.
About Company
Why Work With Us?
Topside Inn offers stunning ocean views, beautifully designed spaces, and an inviting atmosphere that keeps guests coming back. Our team is dedicated to providing top-notch hospitality in a supportive and engaging work environment. Located within walking distance of Boothbay Harbor's top attractions, we offer an incredible opportunity to work in one of Midcoast Maine's most scenic locations.
Ready to apply? Visit Topside Inn to learn more about us!
$80k-90k yearly 15d ago
Hotel Sales Manager
Sturbridge Host Hotel
Hotel director job in Sturbridge, MA
The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.
While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.
Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role.
Job Description
Position Summary
The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability.
Key Responsibilities
Proactively identify, pursue, and secure new group, corporate, and event business.
Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners.
Develop and execute strategic sales plans to meet or exceed revenue goals.
Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs.
Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events.
Attend industry events, trade shows, and networking functions to generate leads and build brand awareness.
Maintain accurate records in the hotel's sales and CRM systems.
Analyze market trends and competitor performance to adjust strategies accordingly.
Conduct site inspections and client visits as needed.
Qualifications
3+ years of hotel sales experience, preferably in a full-service or upscale property.
Solid understanding of event planning, logistics, and execution within a hospitality environment.
Proven track record of achieving sales targets and managing key accounts.
Excellent communication, presentation, and negotiation skills.
Strong organizational and time-management abilities.
Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools.
Ability to work flexible hours, including occasional evenings and weekends as needed for events.
Additional Information
Why Join Us?
Competitive salary + performance-based bonuses
Opportunity for career growth and professional development
Supportive and collaborative work environment
Discounts on stays and amenities across our hotel group
A few additional requirements to be successful.
All of our team members are expected to treat our guests and coworkers equally, the following applies as well.
Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
All your information will be kept confidential according to EEO guidelines.
Ready to take your hospitality sales career to the next level?
Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.
$41k-64k yearly est. 1d ago
Hotel Sales Manager
Sturbridge Host Hotel & Conference Center
Hotel director job in Sturbridge, MA
The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team.
While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members.
Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role.
Job Description
Position Summary
The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability.
Key Responsibilities
Proactively identify, pursue, and secure new group, corporate, and event business.
Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners.
Develop and execute strategic sales plans to meet or exceed revenue goals.
Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs.
Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events.
Attend industry events, trade shows, and networking functions to generate leads and build brand awareness.
Maintain accurate records in the hotel's sales and CRM systems.
Analyze market trends and competitor performance to adjust strategies accordingly.
Conduct site inspections and client visits as needed.
Qualifications
3+ years of hotel sales experience, preferably in a full-service or upscale property.
Solid understanding of event planning, logistics, and execution within a hospitality environment.
Proven track record of achieving sales targets and managing key accounts.
Excellent communication, presentation, and negotiation skills.
Strong organizational and time-management abilities.
Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools.
Ability to work flexible hours, including occasional evenings and weekends as needed for events.
Additional Information
Why Join Us?
Competitive salary + performance-based bonuses
Opportunity for career growth and professional development
Supportive and collaborative work environment
Discounts on stays and amenities across our hotel group
A few additional requirements to be successful.
All of our team members are expected to treat our guests and coworkers equally, the following applies as well.
Maintains a professional image, including appearance, verbiage, and body language, at all times
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction
Fosters teamwork by offering assistance to others, as needed
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures
All your information will be kept confidential according to EEO guidelines.
Ready to take your hospitality sales career to the next level?
Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.
$41k-64k yearly est. 60d+ ago
Hotel General Manager
American Cruise Lines 4.4
Hotel director job in Bourne, MA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
* Hold officers and crew accountable to American Cruise Lines' standards.
* Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
* Responsible for assessing the management team and providing immediate corrective feedback.
* Anticipate the needs of guests and crew.
* Respond quickly to guest requests and ensure follow-up.
* Identify and resolve problems immediately and request home office support as needed.
* Ability to speak and present in front of all guests in person using a microphone.
* Management presence during meals services, cocktail hour, and onboard events.
* Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
* Ensure Chefs are following approved menus and recipes.
* Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
* Lead and direct ship officers in achieving weekly sales goals.
* Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
* Manage shipboard business transactions, accounting, timecards, and home office reporting.
* Responsible for managing all hotel and food inventories.
* Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
* Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
* Create positive crew experiences.
* Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
* Perform bartending duties as needed with other management personnel.
* Other duties as assigned.
Qualifications:
* 3+ years of hotel or food and beverage management experience.
* Bachelor's degree in business or hospitality management is preferred.
* Proficiency in Microsoft Office Suite applications.
* Willing to live and work aboard the ship.
* Optimism and a hardworking drive to succeed.
* Cruise industry experience not required.
* Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
* Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Commit to our American mission and share our American key values.
* Live our American core competences.
* Be the solution. It may not be my job, but it is my responsibility.
* Always do right. This will gratify some and astonish the rest.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary travel accommodations.
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$64k-86k yearly est. 59d ago
Hotel Maintenance
Mananto Enterprises The Northampton Hotel
Hotel director job in Northampton, MA
Hotel Maintenance Technician
We are seeking a skilled and reliable Hotel Maintenance Technician to join our team at The Hotel Northampton. The ideal candidate will be responsible for maintaining the hotel's facilities, ensuring everything from guest rooms to public areas are in excellent condition. This role requires a strong attention to detail, a proactive approach to problem-solving, and the ability to work independently as well as part of a team.
**Key Responsibilities:**
- Perform routine maintenance tasks including plumbing, electrical, carpentry, painting, and HVAC work to ensure the hotel's facilities are well-maintained and operational.
- Respond promptly to maintenance requests from hotel staff and guests, addressing issues in a timely and professional manner.
- Conduct regular inspections of the hotel's facilities and equipment, identifying and resolving any potential problems before they escalate.
- Maintain accurate records of maintenance work performed, including repairs and scheduled maintenance.
- Ensure compliance with safety regulations and hotel policies, promoting a safe environment for guests and employees.
- Collaborate with other departments to minimize disruption to guests' experiences and assist in all departments when needed.
- Assist with renovations and upgrades as needed, including supporting contractors and vendors during special projects.
- Assist in maintaining inventory of necessary maintenance supplies and tools while keeping track of budget constraints.
- Maintain a clean and organized work environment, ensuring that tools and equipment are properly stored and maintained.
- Participate in ongoing training and professional development to stay up-to-date with industry best practices.
**Qualifications:**
- High school diploma or equivalent; technical certification or vocational training in a relevant field preferred.
- Proven experience as a maintenance technician or similar role, preferably within a hotel or hospitality setting.
- Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance procedures.
- Ability to troubleshoot and repair a wide variety of maintenance issues.
- Excellent time management skills and the ability to prioritize tasks.
- Strong communication and interpersonal skills, with a customer-service-focused mindset.
- Ability to work flexible hours, including nights, weekends, and holidays as necessary.
- Basic computer skills for record-keeping and managing maintenance requests.
- Assist in all hotel departments as needed and as requested by department managers
**Physical Requirements:**
- Ability to lift and carry up to [specific weight limit].
- Ability to stand, walk, climb stairs, and perform physical labor for extended periods.
- Comfort in working with tools and equipment, including power tools and ladders.
**Benefits:**
- Competitive salary and performance-based incentives
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Opportunities for professional development and career advancement
**How to Apply:**
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Join us at The Hotel Northampton and be part of a dedicated team that values excellence in service and maintenance! We look forward to meeting you!
$41k-63k yearly est. 60d+ ago
Hotel General Manager - Hospitality Leader - Comfort Inn & Suites, Wilton, ME
Lafrance Hospitality 3.9
Hotel director job in Wilton, ME
Job Description
Are you ready to take on the exciting role of a General Manager at the Comfort Inn & Suites, Wilton, ME a part of the Lafrance Hospitality family. We are seeking a talented individual to join our team and lead the success of our property.
Located in Wilton, ME, Comfort Inn & Suites provides a cozy and comfortable stay for our guests. As the General Manager, you will play a pivotal role in implementing strategies and initiatives to elevate our property's vision and positioning in the market. You will be responsible for driving revenue, ensuring financial success, and delivering exceptional guest service experiences.
At Lafrance Hospitality, we believe in investing in our team members and providing them with the support and resources they need to thrive. With over 75 years in the Hospitality Industry, we have a proven track record of success and are dedicated to working with our General Managers to ensure their success.
If you have prior experience as a General Manager in a focused or full-service hotel environment, possess strong leadership skills, and have a passion for creating memorable guest experiences, we invite you to join our team and be a part of our journey to success.
Requirements
Prior General Manager experience in a focused or full-service hotel environment
A track record of success in driving revenue, financial management, and guest satisfaction
Strong leadership skills to motivate and inspire a high-performing team
Experience in strategic planning and execution to position the property in the market
Proven ability to manage profit margins, P&L, and forecasting
Knowledge of sales, front office, housekeeping, and maintenance operations
Excellent communication and interpersonal skills
Passion for hospitality and delivering exceptional guest service
keywords: hotel, general manager, hospitality, customer service
Benefits
Full Time Benefits offered: Vacation, Sick, Medical, Dental, Holidays & 401K Matching
DailyPay - Get paid any day!
Exciting Bonus Program
Tuition Reimbursement
An Annual Review Program
Enjoy Extensive Brand Wide Hotel Room Discounts
Additional Company Wide Hotel Room Discount Program
Engage in Fun Company Events & Group Activities
Mentorship Opportunities Available
Ample Room for Growth
$52k-71k yearly est. 20d ago
Hotel General Manager
Topside Inn
Hotel director job in Boothbay Harbor, ME
We are looking for an experienced, driven, and dynamic General Manager to lead the daily operations and overall business management of our boutique inn. The ideal candidate will bring a passion for hospitality, a commitment to high standards of service, and a deep understanding of boutique hotel management. You will be responsible for maintaining profitability, ensuring guest satisfaction, managing a dedicated team, and preserving the unique character of the hotel and brand.
Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
Lead, manage, and inspire a small team of staff, ensuring a culture of professionalism, positivity, and high standards.
Develop and implement strategies to maximize guest satisfaction, room occupancy, and profitability.
Monitor and control budgets, revenue, and expenses, ensuring financial targets are met for Ownership.
Ensure compliance with all health and safety regulations and industry standards.
Maintain relationships with vendors, suppliers, and the local community.
Foster an atmosphere of personalized, boutique-level service, ensuring guests have a memorable experience.
Handle guest feedback, complaints, and special requests with a personalized touch.
Monitor performance and train staff to maintain exceptional service standards.
Work closely with the Management company and, at times, ownership to create marketing strategies, plan events, and execute business growth initiatives.
Proven experience (5+ years) in hospitality management, preferably in a boutique or luxury hotel setting.
Strong leadership skills with the ability to inspire and manage a diverse team.
Excellent communication, organizational, and problem-solving skills.
Solid financial acumen with experience in budgeting, forecasting, and expense management.
A passion for delivering outstanding customer service and creating personalized guest experiences.
Knowledge of the local New England market is a plus.
Familiarity with property management systems (PMS), hotel booking platforms, and guest management tools.
Ability to work flexible hours, including weekends and holidays.
$46k-69k yearly est. 60d+ ago
Skilled Hotel Maintenance
RRI West Management 3.9
Hotel director job in South Deerfield, MA
We are seeking a Skilled Maintenance GSR to join our Team with a starting Wage up to $18.00!
RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits!
Health insurance
Dental
Vision
Competitive Pay
Pet Insurance
Employer Paid Life Insurance
PTO after 60 days!
401K with Employer Match
Career Growth Opportunities
The Skilled Maintenance Guest Service Representative (GSR) is responsible for maintaining the interior and exterior of the building, including grounds and mechanical equipment in accordance with the Repair and Maintenance Manual and inspection requirements. This position is critical to ensure the quality of the building, rooms and exterior for the safety and security of our guests and staff.
Maintain positive guests' relations at all times and understand guest's service needs.
Using the company's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas.
Maintain inn parking lot, grounds and appearance of the exterior of building(s), keeping areas free of trash and debris.
Complete Repair and Maintenance Program (RPM) on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc.
Inspect property to identify current and potential needs and report findings to Supervisor.
Maintain safety and security of inn and follow key and lock procedures.
Clean pool area if applicable.
Assist Regional Facility Project Manager (RFPM) and/or Skilled Maintenance GSR with projects as assigned.
Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized and in safe condition.
Clean and replace vanity/bath/room lights.
Assist Housekeeping GSR's in maintaining guest rooms.
Maintain confidentiality of guests' information and pertinent hotel data.
Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift.
Empty all trash from exterior and lobby receptacles at least 2x's per day, as determined by Inn Management.
Provide services for guests upon request.
Ability to work in non-climate control conditions, such as heat, cold, rain or snow at exterior corridor properties.
Comply with all RRIWest and OHSA protocols relating to safety and security.
Cross train in laundry, housekeeping and/or front desk functions, if possible.
Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members.
May be required to work nights, weekends, and Holidays.
Performs other duties as assigned.
Qualifications
1-2 years in previous maintenance or customer service position required.
Knowledge of general hand tools/equipment strongly preferred.
Must be able to easily and frequently change from one task to another based on guests' needs.
Frequent lifting and bending required.
Ability to be a self-starter and work with minimal supervision.
May be required to work nights, weekends and/or holidays.
Must be able to work in all types of weather conditions.
Have basic communication skills (reading, writing, comprehension). Be able to utilize a computer for timekeeping, OSHA training, etc.
Bilingual (English/Spanish) preferred but not required.
$18 hourly 7d ago
Hotel General Manager
American Cruise Lines 4.4
Hotel director job in Massachusetts
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
*Job sites across the nation*
$64k-85k yearly est. 56d ago
Hotel Houseperson - Fairfield by Marriott, Plymouth, NH
Lafrance Hospitality 3.9
Hotel director job in Plymouth, NH
Join us at Fairfield Inn & Suites by Marriott, Plymouth, NH! We are very excited to be adding new team members to our hotel.
We are looking for Part-Time Houseperson. As a Hotel Houseperson you will be maintaining public space & common area cleanliness as well as helping with light maintenance duties as needed.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Responsibilities:
Cleaning and maintaining the general appearance of public areas and corridors of the hotel
Basic cleaning, vacuuming, trash removal etc.
Assisting guests with requests
Light maintenance issues
Pay: $15 - $17 per hour
Shift: Part - Time, with weekend availability, day and night shifts open
Keywords: house person, housekeeping, hotel cleaner, maintenance
Requirements
Strong Attention to detail
Experience in a hotel, preferred but not a requirement
Must be able to lift up to 50 lbs
Benefits
DailyPay - Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
$15-17 hourly Auto-Apply 9d ago
Assistant Hotel Manager
American Cruise Lines 4.4
Hotel director job in Provincetown, MA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
* Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager.
* Assist Hotel Manager as directed.
* Assists Restaurant Manager during all meal services.
* Performs duties of Hotel General Manager when Hotel General Manager is off ship.
* Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship.
* Present and available during all meal services, either front or back of house including secondary dining outlet.
* Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained.
* Assists & verifies stateroom inspections.
* Assists and verifies with Housekeeping Manager for the Turnaround Day process.
* Oversees bartender steward ensuring secondary bar operations run smoothly.
* Displays leadership and maintains professional presence.
* Visible and available to all guests and crew.
* Holds officers and crew accountable to American Cruise Lines' standards.
* Complies with American Cruise Lines' Operations Manual, service standards, and procedures.
* Assesses the performance of the management team and provides immediate corrective feedback.
* Anticipates the needs of guests and crew.
* Responds quickly to guest requests and ensures follow-through of service delivery.
* Identifies problems, resolves immediately, and requests home office support as needed.
* Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events.
* Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline.
* Assists ship officers in achieving weekly sales goals.
* Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed.
* Maintains sanitation and cleanliness standards of crew rooms.
* Monitors shipboard business transactions, accounting, timecards, and home office reporting.
* Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects.
* Tracks all hotel maintenance items and ensures completion.
* Creates consistent and positive crew experiences to improve employee retention.
* Perform bartending duties as needed with other management personnel.
* Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards.
Qualifications:
* Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred.
* Minimum 3 years management experience at a full-service hotel, resort, or cruise ship.
* Business degree may be considered with management and hospitality experience.
* Military experience may be considered with management and hospitality experience.
* Strong organizational skills and excellent verbal and written communication skills (English).
* Proficiency in Microsoft Office Suite applications.
* Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
* US Coast Guard regulated pre-employment drug test.
* Transportation Worker Identification Credential (TWIC).
Attributes for Success:
* Ability to motivate, train, and assess individual and team performance.
* Superior time management.
* Ability to manage and solve problems.
* Sense of urgency in all passenger, crew, and home office requests.
* Positive attitude and receptive to continuous performance feedback.
* Consistent, accountable, confident, assertive, and committed.
Work Schedule:
* 7 Days per week while onboard the ship.
* 6 to 8 weeks working and living onboard the ship.
* 1 to 2 weeks shore leave vacation.
Perks:
* Benefits package including medical, dental, and matching 401k.
* Complimentary Travel Accommodations.
* No living expenses aboard the ship (room and board are included).
* Training programs to support you.
* Continuous growth in the company.
* Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
* Job sites across the nation*
$61k-90k yearly est. 59d ago
Hotel Houseperson - Fairfield by Marriott, Plymouth, NH
Lafrance Hospitality 3.9
Hotel director job in Plymouth, NH
Job Description
Join us at Fairfield Inn & Suites by Marriott, Plymouth, NH! We are very excited to be adding new team members to our hotel.
We are looking for Part-Time Houseperson. As a Hotel Houseperson you will be maintaining public space & common area cleanliness as well as helping with light maintenance duties as needed.
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Responsibilities:
Cleaning and maintaining the general appearance of public areas and corridors of the hotel
Basic cleaning, vacuuming, trash removal etc.
Assisting guests with requests
Light maintenance issues
Pay: $15 - $17 per hour
Shift: Part - Time, with weekend availability, day and night shifts open
Keywords: house person, housekeeping, hotel cleaner, maintenance
Requirements
Strong Attention to detail
Experience in a hotel, preferred but not a requirement
Must be able to lift up to 50 lbs
Benefits
DailyPay - Get Paid Any Day!
Brand Hotel Room Discounts
Company Wide Hotel Room Discount Program
Referral Bonus Incentive
Retention Bonus Incentive
Annual Review Program
Extensive Room for Growth
Paid Training
$15-17 hourly 10d ago
Hotel General Manager
American Cruise Lines 4.4
Hotel director job in Maine
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team.
The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests.
The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to
Share America's Story on the Finest American Ships.
Responsibilities:
Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator.
Hold officers and crew accountable to American Cruise Lines' standards.
Comply with American Cruise Lines' Operations Manual, service standards, and procedures.
Responsible for assessing the management team and providing immediate corrective feedback.
Anticipate the needs of guests and crew.
Respond quickly to guest requests and ensure follow-up.
Identify and resolve problems immediately and request home office support as needed.
Ability to speak and present in front of all guests in person using a microphone.
Management presence during meals services, cocktail hour, and onboard events.
Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery.
Ensure Chefs are following approved menus and recipes.
Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline.
Lead and direct ship officers in achieving weekly sales goals.
Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed.
Manage shipboard business transactions, accounting, timecards, and home office reporting.
Responsible for managing all hotel and food inventories.
Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely.
Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed.
Create positive crew experiences.
Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries.
Perform bartending duties as needed with other management personnel.
Other duties as assigned.
Qualifications:
3+ years of hotel or food and beverage management experience.
Bachelor's degree in business or hospitality management is preferred.
Proficiency in Microsoft Office Suite applications.
Willing to live and work aboard the ship.
Optimism and a hardworking drive to succeed.
Cruise industry experience not required.
Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing.
Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances.
Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time.
Transportation Worker Identification Credential (TWIC).
Attributes for Success:
Commit to our American mission and share our American key values.
Live our American core competences.
Be the solution. It may not be my job, but it is my responsibility.
Always do right. This will gratify some and astonish the rest.
Work Schedule:
7 Days per week while onboard the ship.
6 to 8 weeks working and living onboard the ship.
1 to 2 weeks shore leave vacation.
Perks:
Benefits package including medical, dental, and matching 401k.
Complimentary travel accommodations.
Training programs to support you.
Continuous growth in the company.
Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts.
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How much does a hotel director earn in Portland, ME?
The average hotel director in Portland, ME earns between $55,000 and $136,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.