Hotel director jobs in Rochester, NY - 68 jobs

Confidential Department: Food & Beverage Reports to: Director of F&B/Hotel GM (TBD) Own banquet operations for a high-touch, design-forward boutique hotel. Lead end-to-end delivery of social and corporate events from pre-con to flawless execution, guest satisfaction, and post-event financials. Scale a premium service culture while hitting revenue, cost, and quality targets. Annual banquet revenue approx. $7M. Responsibilities Operations leadership: Direct daily banquet service across ballroom, salons, and outdoor spaces; execute BEOs, floor plans, and timelines for events typically up to ~250 guests. Service standards: Set, train, and audit luxury service steps; tastings, mise en place, room sets, sequence of service, and guest-recovery protocols. People management: Hire/schedule/coach captains, servers, bartenders, housemen; maintain grooming, safety, and performance standards; manage third-party labor as needed. Financials: Own banquet labor forecasts, inventory, cost control, billing accuracy, gratuity/service charge distribution, and revenue capture (upsells, resets, premium bars). Cross-functional: Tight partnership with Culinary, Stewarding, Catering/Events Sales, AV, Rooms, Security, and Finance; lead pre-cons and post-cons. Compliance: Maintain DOH, fire/life safety, and alcohol service compliance; oversee equipment care and pars. Continuous improvement: Analyze event KPIs/feedback; refine SOPs, training, and layouts; recommend CapEx/smallwares. Success metrics Event OSAT ≥ 90% with 24-hour recovery on escalations. Labor % and beverage COGS at/better than plan; accurate gratuity/service-charge distribution. Clean health/safety audits; reduced reliance on agency labor; strong trained on-call bench. Work authorization Applicants must be currently authorized to work in the U.S. Sponsorship not available unless stated otherwise. EEO We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Requirements Qualifications 5-7+ years banquet leadership in luxury/boutique hotels; multi-venue supervision preferred. Strength in complex, high-design social events (weddings/galas) and polished corporate programs. Hands-on floor leader; calm under pressure; strong coaching, labor planning, and conflict resolution. Expert with BEOs, diagramming tools, seating software, and POS; proven cost control and billing accuracy. Current food handler and alcohol service certifications (or obtained promptly). Flexible schedule: nights/weekends/holidays; event-driven hours. Benefits Compensation & benefits Base salary: $90,000-$100,000. Incentives: 10% year-end bonus (paid in December) + 1% commission on all event sales (payout cadence/eligibility to be confirmed). PTO: Paid vacation / Flexible PTO. Retirement: 401(k). Health insurance: Medical (and available coverages) effective after 90 days. Allowances: Phone allowance. Other: Meals during shift, uniforms, and parking/commuter benefits if applicable. Relocation/temporary housing

Role Purpose As Executive Housekeeper, you'll keep all aspects of housekeeping and laundry running smoothly - and ensure high standards are met to deliver memorable and unique guest experiences. Key Accountabilities People Direct daily activities, plan and assign work ensuring you always have the right staffing numbers. Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance. Educate and train all team members in compliance with federal, state and local laws and safety regulations. Ensure staff are properly trained and have the tools and equipment to carry out job duties. May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods. Guest Experience Make sure the quality of housekeeping and laundry services is always superb - we have standards - but it's down to you to make rooms special and memorable for guests. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby, etc. are clean and in good repair to meet guest satisfaction. Carry out special requests from guests, VIPs, repeat visitors and club members. Help guests with their questions and complaints to achieve complete guest satisfaction. Look smart - wear your uniform with pride. Responsible Business Maintain and order supplies and equipment whilst minimising waste and maintaining “green” initiatives (example: container recycling, and cleaning agents). Reunite items with owners - and log any lost and found property. Perform other duties as assigned. May also serve as manager on duty. Financial Help prepare and monitor the hotel's annual budget with a focus on increasing profitability. Maintain proper inventory levels managing cost per room for supplies and labour Carry out the special requests from guests, VIPs, repeat visitors and club members. Key Skills & Experiences High School Diploma / secondary education / equivalent. Four years' housekeeping/laundry experience preferably in a hotel of similar size, including supervisory experience. Some college preferred. Must be fluent in local language and other languages preferred. The salary range for this role is $70,000 to $90,000. This job is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

What you'll be responsible for: The Director of Hotel Operations oversees day-to-day performance and long-term operational success for a portfolio of boutique hotels across the Northeast region. This leadership role provides direct supervision to General Managers and Area General Managers, ensuring operational consistency, financial performance, and an exceptional guest experience across all properties. Reporting to the Corporate Director of Operations, this position is based at the corporate office in Saratoga Springs, NY, and plays a key role in hotel openings, transitions, and property performance oversight. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Leadership & Oversight Lead, mentor, and develop General Managers and Area General Managers across the Northeast portfolio. Drive operational excellence, team performance, and adherence to company standards across all hotel departments. Leading weekly cadence of leadership meetings amongst the General Managers and Area General Managers to review KPI's, quality, standards, etc. Guide and coach GMs in achieving KPIs across guest satisfaction, staff performance, and property upkeep. Conduct regular site visits and performance reviews to monitor property standards, guest experience, and team culture (30% travel - additional travel may be required with task force assignments). General Manager Coverage/Task Force Coverage & Operational Leadership Serve as acting General Manager during vacancies, vacations, or other absences Manage day-to-day hotel operations with a focus on guest satisfaction, team leadership, and financial performance Ensure properties consistently meet brand standards and operational policies New Hotel Openings & Transitions Lead or support the launch of newly acquired or developed hotels, coordinating between corporate, property teams, and vendors Manage timelines, budgets, and project milestones to ensure smooth openings Oversee staff training, systems setup, and vendor onboarding during transitions Work in alignment with acquisitions team to ensure smooth transition from renovation to operations Project Management & Cross-Functional Liaison Act as the primary liaison between properties, corporate departments, and third-party vendors during projects and transitions Manage schedules, deliverables, and stakeholder expectations to keep projects on track Support special initiatives and ad hoc projects as assigned Quality Control & Continuous Improvement Conduct regular site visits and audits to assess operational standards, cleanliness, service quality, and safety compliance Identify areas for improvement and collaborate with property teams and corporate leadership to implement solutions Facilitate communication and best practice sharing across properties Success Measures Achieves portfolio-wide guest satisfaction scores (GSS) and Net Promoter Scores (NPS) that meet or exceed company targets. Improves property-level profitability and operating efficiency year over year through effective leadership and standardization. Ensures all properties consistently meet internal audit, brand, and safety compliance standards. Successfully leads hotel openings, transitions, or task force assignments within established timelines and budgets. Qualifications 5+ years of hospitality management experience, including General Manager or Assistant General Manager roles preferred Financial acumen with experience managing budgets, P&L, and driving revenue performance Demonstrated success in multi-property operations, hotel openings, or transitional leadership Strong project management skills with the ability to coordinate multiple moving parts Excellent interpersonal, leadership, and communication skills Flexibility with ability to travel with little to no notice Detail-oriented with a passion for operational excellence and team development Proficiency with property management systems (PMS) and common hotel operations software Must possess and maintain a valid driver's license with a clean driving record and be able to successfully pass a Motor Vehicle Record (MVR) check, as operating company vehicles is a requirement of this position. Benefits Weekender provides excellent benefits to our salaried employees. Comprehensive Health insurance: 60% employer paid for employee only plans* Comprehensive Dental & Vision insurance: 100% employer paid for employee only plans* Life insurance policy: $25k fully paid policy by Weekender Gym membership reimbursement with health plan (up to $300/ benefit year) Aflac supplemental benefits Employee Assistance Program Competitive 401k Matching Plan with employer match up to 4% of total salary - (eligible after 1000 hours worked) Discounted employee hotel stays at Weekender properties 3 weeks (15 business days) PTO (vacation/sick) paid vacation per year Partnership with eCornell for continuous learning in our industry Low cost Hertz rental cars Employee referral program * Subject to change annually based on health, dental and vision plan chosen for the year

Tucked away at 9 Crosby, NoMo is a hidden gem just steps from the excitement that the streets of New York have to offer. Inspired by the neighborhood, NoMo represents an intrigue for the nostalgic + modern. Our building is a curated collection of vintage and contemporary art, illustrating the eclectic mix of those who made SoHo what it is today. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We are committed to providing you with: Highly competitive salary of $120,000 - $140,000 yearly An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Key Responsibilities Operational Oversight: Manages daily activities of front desk, housekeeping, and bell staff, ensuring smooth check-ins/outs, clean rooms, and efficient service. Guest Satisfaction: Implements service programs, resolves complex guest issues, and ensures consistent delivery of high-quality experiences. Financial Management: Prepares budgets, controls costs (payroll, expenses), monitors room inventory, and implements revenue-boosting strategies. Staff Leadership: Hires, trains, develops, and motivates managers and associates, fostering teamwork and career growth. Strategic Planning: Works with other department heads to align operations with hotel goals, ensuring hotel standards and profitability. Qualifications & Skills Experience: Typically requires 5-7 years of progressive hotel management experience, with at least 2-3 years in a leadership role within a rooms division. Education: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Technical Proficiency: Advanced knowledge of Property Management Systems (e.g., Opera, GXP), Microsoft Office, and budgeting software. Work Schedule: Flexibility is required for a 24-hour operation, including evenings, weekends, and holidays. Ensuring and Providing Exceptional Customer Service • Demonstrates and communicates key drivers of guest satisfaction for target guests. • Delivers excellent customer service throughout the customer experience and encourages the same from other associates. • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Interacts with guests to obtain feedback on product quality and service levels. • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Ensures that employees understand expectations and parameters for Room duties. • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results. Managing Revenue Goals • Monitors Rooms operations sales performance against budget. • Reviews reports and financial statements to determine Rooms operations performance against budget. • Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses. • Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how Operations is performing against budget. • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. • Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance. • Strives to maintain profit margins without compromising guest or employee satisfaction. • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. • Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. • Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations • Strives to improve service performance. • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams • Establishes a vision for product and service delivery on property. • Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team. • Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities • Observes service behaviors of employees and providing feedback to individuals and/or managers. • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Stays knowledgeable of leadership talent in the property. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

The Manager Front Office is responsible for the front office operations and includes guest service agents, retail, business center, bell and door staff, and Concierge. The front office manager is also the manager on duty for the hotel operations. Essential Functions: Upholds and complies with Company's Standards at all times. Establishes and maintains standards of a 5-star service. Manages the hotel operations, employees and employee's/guest relationship. Responds to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Conducts accurate Payroll and scheduling towards business needs. Manages and witnesses closing paperwork and money drops. Manages day-to-day Front office operations. Coordinates Front Desk activities with Guest Relations and other departments for all VIPs. Performs daily guest room inspections. Maintains proper credit and cash bank procedures. Check cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Controls hotel inventories to achieve maximum sell out at maximum rate. Attends pre-convention meetings and works closely with meeting planners to coordinate group activity. Manages effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments. Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis. Manages payroll and all other activities Performs other tasks as assigned. Essential Requirements: Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Able to complete all assigned task despite frequent stressful, emergency, critical or unusual interruptions. Strong supervisory and communication skills Strong Organizational skills and demonstrated problem solving skills Working knowledge of Microsoft Office Knowledge/Work Experience: BA/BS in Business Administration, Marketing, Hotel and Restaurant Management or a related field Five (5) years Front Office or Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property Previous experience in a five-star facility preferred Previous experience in a resort casino environment preferred Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Do you inspire excellence and lead with purpose? At Anantara Grand Hotel Krasnapolsky Amsterdam, we're looking for a Hotel Manager who elevates our iconic property with strategic vision, strong leadership and a passion for luxury hospitality. Why you'll love your journey with us * Largest 5* luxury hotel in Amsterdam * Competitive salary based on your experience * KPI‑based bonus scheme * Global team member rates at 550+ Minor Hotels * 50% savings on F&B across 20 Amsterdam hotels * Complimentary experience stay * Tailored learning programs & NH University * Management development programs * Health & lifestyle benefits: collective insurance, gym discounts, bike plan Your role in the journey As Hotel Manager, you ensure every guest experience and operational decision reflects Anantara's promise of authentic luxury. You support the General Manager and lead all operational departments to deliver excellence every day. Your responsibilities include: * Leading, coaching and developing department heads * Ensuring consistent LQA and Anantara brand standards * Delivering luxury service throughout the hotel * Steering the hotel's strategic direction with the GM * Driving budget performance, Revenue, GOP and NOI results * Overseeing daily operations across Rooms, F&B, Spa, Facilities and Reservations * Managing forecasts, inventories, payroll and cost control * Ensuring compliance with purchasing, accounting and cash‑handling procedures * Conducting HACCP, Fire, Health & Safety checks * Acting on guest feedback to prevent reoccurrence * Supporting recruitment, appraisals and succession planning * Ensuring grooming, labor regulations and hotel policies are followed * Leading meetings, briefings and clear communication across teams What you'll bring * 5+ years of senior leadership in a 5‑star luxury hotel * Strong financial, analytical and organizational skills * Proven ability to motivate, develop and inspire teams * A sharp eye for detail and continuous improvement * Excellent communication skills and full proficiency in English Where your journey will take place In the heart of Amsterdam on Dam Square, Anantara Grand Hotel Krasnapolsky blends 402 luxury rooms, award‑winning gastronomy, 2,000 m² of event space and a serene Spa & Wellness. With icons like The White Room *, The Tailor Bar and the historic Wintergarden, the hotel brings timeless elegance to modern hospitality. Ready to start your story with us? Send your CV and motivation letter to Nina Radak at *********************************** Not sure if this is the perfect fit? Get in touch - we'll gladly explore the possibilities with you. Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Reporting To Captain Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Baccarat Hotel New York, located in the heart of Midtown Manhattan, is a luxurious and iconic destination that sets the standard for opulence and elegance. Boasting world-class amenities, impeccable service, and a commitment to providing an unparalleled guest experience, Baccarat Hotel New York is synonymous with sophistication and style. The Baccarat Hotel is seeking a passionate and experienced Director of Front Office. The ideal candidate will possess a strong Front Office background, exceptional leadership skills, and a dedication to maintaining the highest standards of food quality and presentation. Previous experience working in a union environment, local 6 is required. NYC food protection certificate is required. The Director of Front Office oversees the seamless daily operations of the Front Office departments. This role is pivotal in maintaining the highest standards of personalized guest experiences, ensuring that every interaction exceeds expectations and aligns with Forbes standards. The Director will lead, mentor, and inspire a team of guest-facing professionals to deliver luxury service with attention to detail, anticipating and addressing guest needs to uphold Baccarat's reputation. Responsibilities: * Lead, mentor, and develop the Front Office team, ensuring team members are equipped to meet the needs of our guests with professionalism and elegance. * Foster a culture of continuous improvement, high engagement, and commitment to service excellence. * Conduct regular training sessions focused on service standards, luxury hospitality practices, and Forbes Five-Star standards. * Manage team schedules, monitor performance, and provide ongoing feedback to optimize guest service delivery. Operational Oversight * Manage all front office operations, including reservations, concierge, guest experience, and bell staff, to ensure a smooth flow of operations. * Ensure adherence to Forbes Five-Star and Michelin standards, consistently maintaining the highest levels of service quality. * Analyze daily and monthly financial reports, managing departmental budgets, expenses, and resource allocation effectively. * Implement policies, processes, and systems that support operational efficiency and enhance service delivery. Union Management * Actively manage union relationships, ensuring compliance with labor agreements, and fostering a positive working relationship with union members. Requirements: * Bachelor's degree in Hospitality Management, Business Administration, or a related field. * Minimum of 5 years of experience in a luxury hotel environment, with a proven track record in front office and guest services leadership roles. * Strong knowledge of Forbes Five-Star standards and best practices in luxury service. * Demonstrated experience in unionized environments is highly preferred. * Exceptional interpersonal and communication skills, with an ability to manage and inspire teams. * Strong analytical and financial acumen, with experience managing departmental budgets. * Fluency in multiple languages is a plus. About us… As a part of our team, you can look forward to activities and perks that drive your passion for luxury such as: * Company Paid Medical Dental & Vision Benefits * Discounted Parking * Competitive salary Baccarat Hotel New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and contribute to creating an unforgettable dining experience at Baccarat Hotel New York. We look forward to welcoming you! Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. 110K-120K Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Job DescriptionHouseperson Residence Inn / Courtyard by Marriott Central Islip, NY You are a team player by heart. Upon arrival, you walk the property and attend to what needs to be taken care of. You have a keen sense to detail and quality, and make sure everything is in its correct location. You help housekeeping with heavy lifting and attend to associate and guest needs. You are a hero by nature and find things left behind As Houseperson, you will Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order Coordinate and help housekeeping with heavy lifting and priority requests Use your watchfulness to report missing or found articles and any sign of damage or needed repair Empty room attendant carts of soiled linen and trash; flip mattresses and move furniture Provide professional and courteous service, and be graciously attentive to guests, answering questions and getting additional help when needed Clean and maintain all public areas, guest rooms, storage areas, and administrative areas Run supplies and service items to guest rooms as requested Drive van to transport guest Polish metalwork and furniture Perform other duties as assigned Earnings Range: $17.00-$17.50 an hour *Actual rate offered will be based upon job title, experience, location, and position Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment ...And Our AMAZING Briad Hotels Culture!! Keys to Success Must be 18 years of age or older Valid driver's license, with clean record (Required for Drivers only) Must be able to communicate in English Six months experience in Housekeeping Maintain a professional appearance and manner at all times Communicates well with guests Must be willing to "pitch-in" and help co- workers with their job duties and be a team player Self-Motivated Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time Lifting may include equipment or furniture weighing up to 100 lbs Ability to comprehend and follow instructions from supervisor About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of the Briad Hotels Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Role Responsibilities Ownership of Front Office operations. Support of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Lead all Front Office operations including, but not limited to: strategic planning, daily arrival list, service recovery and problem resolution, training of new hires, and evaluating, coaching, recognizing/rewarding within the Front Office team. Foster a team-minded and supportive culture. Ensure colleagues understand and comply with all standards and operating procedures. Facilitate performance evaluations, resolve problems, provide clear and transparent communication. Recommend discipline and/or termination when appropriate. Oversee service quality, operational efficiency, guest satisfaction, financial measurement productivity and efficiency gaps while implementing measures to correct those deficiencies. Work closely with the Director of Rooms in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Coach team to maximize profits in the Front Desk space. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests as needed. Plan and implement detailed steps or problem resolutions using experienced judgment. Actively participate in room revenue and occupancy planning and execution, working closely with other departments on group room requirements. Ensure colleagues are informed of daily functions and group requirements. Prepare forecast expenses and actual results for the Front Office Division with revenue and expenses. Review daily logs for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Plan, organize, chair, attend and/or participate in various hotel meetings Establishes close working relationships with other departments to ensure cohesive operation. Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings. Encourages a team minded culture. Skills Strong interpersonal skills and leadership experience. Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner. Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving. Outstanding communication skills. Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness. Must be able to maintain confidentiality of sensitive guest and colleague information. Understanding of Microsoft Office (Excel, Word, Email), Opera Cloud

Role Responsibilities Ownership of Front Office operations. Support of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Lead all Front Office operations including, but not limited to: strategic planning, daily arrival list, service recovery and problem resolution, training of new hires, and evaluating, coaching, recognizing/rewarding within the Front Office team. Foster a team-minded and supportive culture. Ensure colleagues understand and comply with all standards and operating procedures. Facilitate performance evaluations, resolve problems, provide clear and transparent communication. Recommend discipline and/or termination when appropriate. Oversee service quality, operational efficiency, guest satisfaction, financial measurement productivity and efficiency gaps while implementing measures to correct those deficiencies. Work closely with the Director of Rooms in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Coach team to maximize profits in the Front Desk space. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests as needed. Plan and implement detailed steps or problem resolutions using experienced judgment. Actively participate in room revenue and occupancy planning and execution, working closely with other departments on group room requirements. Ensure colleagues are informed of daily functions and group requirements. Prepare forecast expenses and actual results for the Front Office Division with revenue and expenses. Review daily logs for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Plan, organize, chair, attend and/or participate in various hotel meetings Establishes close working relationships with other departments to ensure cohesive operation. Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings. Encourages a team minded culture. Skills Strong interpersonal skills and leadership experience. Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner. Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving. Outstanding communication skills. Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness. Must be able to maintain confidentiality of sensitive guest and colleague information. Understanding of Microsoft Office (Excel, Word, Email), Opera Cloud

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

SourcePro Search is conducting a search for a Hotel General Manager Candidate must have a proven track record of successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores. SUMMARY: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan. Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner. Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel. This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, payroll, accounting etc.) Interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas. Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize occupancy and to maximize average rate. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment. Develop a high morale and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Through leadership and example, establish a friendly, courteous, service-oriented staff that is exhibited by all hotel employees. Establish and implement guest service for all departments, periodically review, and identify problems and corrective actions.

Job Description Our client-a fast-growing luxury hospitality group-is looking to appoint an exceptional General Manager to lead an exclusive boutique resort in Fire Island Pines, New York. This role offers the chance to run a high-profile destination encompassing boutique accommodations, multiple dining outlets, nightlife venues, and engaging seasonal programming. This is a year-round opportunity for a forward-thinking leader who excels in an energetic, seasonal environment and is deeply committed to delivering world-class guest experiences. You will oversee all facets of resort operations during peak season (approximately March-October) while living on-site, and support strategic planning and other locations during the off-season. The successful candidate will bring significant luxury hospitality experience, strong multi-outlet operational expertise, and a genuine understanding of inclusive, culturally aware service. Key Responsibilities Operational Excellence Conduct routine property walk-throughs to uphold cleanliness, atmosphere, and operational standards Lead day-to-day operations across departments including Housekeeping, Food & Beverage, Recreation, Maintenance, and Nightlife venues Drive service delivery that consistently surpasses luxury hospitality expectations Oversee new construction and renovation initiatives across the property Guest Experience & Programming Design and manage seasonal activations including pool parties, live entertainment, and special events Champion a service culture centered on personalized, memorable guest experiences Create distinctive experiences that reflect and celebrate the destination's culture and community Proactively address guest feedback to protect strong reviews and encourage repeat visitation Financial Management Identify and pursue revenue growth opportunities through events, packages, and partnerships Build and implement seasonal budgets, forecasts, and pricing approaches Control high-volume operating costs to ensure performance aligns with financial objectives Team Leadership & Development Establish performance expectations and lead ongoing evaluations Build and sustain a strong executive team of approximately four leaders Recruit, lead, coach, and develop a diverse group of department heads and seasonal team members (approximately 60-70 employees during peak season) Foster an inclusive, collaborative workplace focused on service excellence and guest satisfaction Sales, Marketing & Partnerships Host influencers, media, and VIP guests to highlight the property's standout offerings Develop relationships with tourism partners, corporate clients, and event organizers Partner with marketing teams to elevate the resort across digital channels and luxury hospitality networks Compliance & Safety Implement emergency procedures and oversee property security standards Ensure adherence to New York State labor laws, health and safety requirements, and hospitality regulations Administer and manage J-1 and H-2B visa programs for seasonal staffing Requirements Legal authorization to work in the United States Excellent interpersonal and communication skills, with a strong commitment to inclusivity and cultural awareness Extensive, demonstrated experience as a General Manager or Resort Manager within a luxury hotel or multi-outlet hospitality setting Financial strength, including hands-on experience managing budgets, forecasts, and high-volume seasonal operations Proven ability to succeed in a fast-moving environment while maintaining exceptional service standards Strong leadership and organizational capability across multi-outlet operations (hotel, restaurants, nightlife venues) Willingness to live on-site during the season (approximately March-October) and work extended hours to ensure operational success Strong analytical problem-solving skills and a strategic mindset Flexibility to assist other resort locations during the off-season (November-February) Preferred Qualifications Familiarity with ADP Workforce, Microsoft Office Suite, and MICROS or comparable POS platforms Understanding of New York State labor laws and related regulations Experience with J-1 and H-2B visa programs Bachelor's degree in Hospitality Management, Business Administration, or a related discipline (or equivalent experience) Spanish language proficiency (strongly preferred) Benefits Salary Range: $100,000 - $1300,000 annually Benefits Package: 401(k) retirement plan (available after 1 year of service) Four (4) weeks of paid vacation during the off-season, recognizing the significant time commitment during peak periods $100 monthly stipend for cellphone/wifi Housing accommodations provided on Fire Island during the season Potential for career growth within an expanding global hospitality group Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ****************************** Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. 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The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported. Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates. Actively promote the hotel and company. Assist with the development of sales strategies and action plans. Develop and maintain positive business relationships with all guests, vendors and other external partners. Conduct regular physical property inspections to ensure all standards of excellence are being met. Answer inquiries pertaining to hotel policies and services. Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations. Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals. Facilitate and maintain on-going communication and collaboration with all associates. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of all areas of the hotel. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,405-$65,000/yr

Job Description We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. If you have experience as a hotel front desk supervisor or in hotel sales, you are encouraged to apply. Apply now if this seems like an exciting new opportunity to you! Compensation: $18 - $27 per hour Responsibilities: Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: Proven experience as a customer service, guest-focused employee Proven record of experience managing a team, preferably in a hospitality role, is required Ability to solve problems and be creative when providing guest experience A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred Possess excellent organizational skills, communication skills, and problem-solving skills Someone who is looking for their next step in the Hospitality field and is challenged to provide guests with individual service About Company Prospect Hospitality is a hotel-focused company specializing in the ownership, development, and operation of distinctive hotel properties. The company is committed to delivering exceptional guest experiences through strong operational leadership, attentive service, and well-positioned assets. By combining market insight with disciplined management practices, Prospect Hospitality creates value for guests, partners, and communities while maintaining high standards of quality and performance across its hotel portfolio.