A prominent hotel company in Washington is seeking a Director of Sales responsible for leading and executing sales and marketing activities. The successful candidate will focus on driving revenue, managing a sales team, and developing key accounts. The role requires over 5 years of experience in hotel sales, with strong negotiation skills and a Bachelor's degree in a relevant field. Benefits include health insurance, paid time off, and travel discounts, among others.
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$76k-126k yearly est. 4d ago
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Hotel Sales Director: Grow Revenue & Partnerships
PM Hotel Group 4.6
Hotel director job in McLean, VA
A leading hotel management company is looking for a Director of Sales at the Staybridge Suites in McLean, VA. This role involves overseeing all sales functions, directing the solicitation efforts of the sales staff, and conducting thorough research to develop strategic marketing approaches. The ideal candidate will have a bachelor's degree along with 3-5 years of sales experience, particularly in the hotel sector. Exceptional communication skills are essential, along with the ability to thrive under pressure. This is a full-time, on-site position offering excellent pay and benefits.
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$75k-123k yearly est. 6d ago
Hotel Manager
The Crescent Hotels Group 4.2
Hotel director job in Washington, DC
Crescent Hotels & Resorts is searching for an experienced Hotel Manager to lead the VEN Embassy Row Hotel, a Marriott Tribute Portfolio property situated at Dupont Circle in Washington, DC. The hotel is renowned for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community.
At Crescent Hotels & Resorts, we value authenticity and celebrate individuality. We offer health & wellness programs, top‑class learning & development, travel discounts, and a supportive workplace where you can shine bright.
Benefits
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Responsibilities
Directly responsible for overseeing all departments and resort operation.
Active participation in the Central Florida Hotel/Lodging Association.
Represent the General Manager in his or her absence.
Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities.
Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow‑up.
Maintain a high level of loyalty to the resort and the company.
Regularly communicate, counsel, and assist in problem solving with each manager.
Through personal leadership and example establish a friendly, courteous, service‑oriented approach to guests that is exhibited by all hotel departments.
Attend forecast, yield meetings and conduct weekly meetings with each EC member.
Approve all purchase orders.
Attend A/R meetings.
Ensure budget goals are met and/or exceeded.
Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting.
Ensure the preparation and follow up of all service measurements.
Participate in Safety Committee meetings.
Proven management abilities in effectively.
Planning short and long‑range goals.
Forecasting.
Total resort profit and loss analysis.
Ability to identify trends and needs areas.
Ability to display professionalism in handling sensitive or confidential matters.
Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
Professional image as perceived by subordinates, peers, superiors, guests and community.
Possess business maturity and be profit‑oriented.
Problem‑solver.
Self‑starter.
Stronger leadership skills.
Functions well under pressure.
Effective verbal and written communications skills.
Consistent performer/achiever.
Ability to work on multiple projects at the same time.
Ability to stand work for long periods of time.
Education and/Or Experience
Minimum 5 years' hotel experience directing a team at a full‑service hotel.
Marriott brand experience highly desired.
Union experience highly desired.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Source: Crescent Hotels & Resorts
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$74k-118k yearly est. 6d ago
Director of Spa - Hotel Washington
Schulte Corporation 3.9
Hotel director job in Washington, DC
Schulte Companies is seeking a dynamic, service-oriented Director of Spa to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES
Oversees Spa operations under the direction of the General Manager
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Setting and achieving sales and profit targets
Assisting in recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Assisting in creating marketing strategies aimed at maximizing revenue and membership growth
Plan and direct the daily needs of the operation
Create and track staff schedules to optimize capacity, revenue, and efficiency
Maintain the utmost cleanliness and soothing ambiance of the premises
Manage inventory effectively and timely
Ensure a high degree of customer satisfaction, address guest concerns, and resolve any service issues.
Ensure compliance with all Schulte Hospitality policies and procedures in addition to the local, state, and federal laws and regulations
Hire, train, supervise, develop and mentor all team members according to Schulte Hospitality policies and procedures.
Motivate and empower the team to achieve high standards.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years experience as an Assistant Director of Spa or Spa Manager
Bachelor's Degree in Hospitality Management or Business preferred.
Proficient in Microsoft Suite
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of full range of spa services and therapies.
Ability and proficiency to utilize word processing, spreadsheet, scheduling, and presentation software.
Well organized and demonstrated strong problem solving skills. Effective leadership, supervisory, and management skills. Budgeting and analytical skills.
Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.
Maintain confidentiality of guest information and pertinent hotel data
Excellent communication skills, both verbal and written, for effective interaction with staff, customers, and vendors.
Effective problem-solving and decision-making capabilities to address challenges promptly.
Adaptability to flexible work schedules, including evenings, weekends, and holidays.
Commitment to delivering exceptional customer service and addressing feedback constructively.
Familiarity with food safety regulations and sanitation standards to maintain a clean and safe dining environment.
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$77k-116k yearly est. 2h ago
Director of Spa - Hotel Washington
Schulte Hospitality Group 3.9
Hotel director job in Washington, DC
Schulte Companies is seeking a dynamic, service-oriented Director of Spa to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
*
* Work Today, Get Paid today, with Daily Pay!
* Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
* Multiple Health Insurance and Life Insurance options
* 401k Plan + Company Match
* Paid Time Off
* Holiday Pay
* Pet Insurance
* Employee Assistance Program
* Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
* Oversees Spa operations under the direction of the General Manager
* Ensures overall guest satisfaction to drive brand metrics
* Ensures compliance with brand standards
* Setting and achieving sales and profit targets
* Assisting in recruiting, training, and monitoring staff
* Planning work schedules for individuals and teams
* Meeting and greeting customers
* Dealing with customer complaints and comments
* Addressing problems and troubleshooting
* Ensuring compliance with licensing laws, health and safety, and other statutory regulations
* Assisting in creating marketing strategies aimed at maximizing revenue and membership growth
* Plan and direct the daily needs of the operation
* Create and track staff schedules to optimize capacity, revenue, and efficiency
* Maintain the utmost cleanliness and soothing ambiance of the premises
* Manage inventory effectively and timely
* Ensure a high degree of customer satisfaction, address guest concerns, and resolve any service issues.
* Ensure compliance with all Schulte Hospitality policies and procedures in addition to the local, state, and federal laws and regulations
* Hire, train, supervise, develop and mentor all team members according to Schulte Hospitality policies and procedures.
* Motivate and empower the team to achieve high standards.
* Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
* Minimum of two (2) years experience as an Assistant Director of Spa or Spa Manager
* Bachelor's Degree in Hospitality Management or Business preferred.
* Proficient in Microsoft Suite
KNOWLEDGE, SKILLS AND ABILITIES
* Knowledge of full range of spa services and therapies.
* Ability and proficiency to utilize word processing, spreadsheet, scheduling, and presentation software.
* Well organized and demonstrated strong problem solving skills. Effective leadership, supervisory, and management skills. Budgeting and analytical skills.
* Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.
* Maintain confidentiality of guest information and pertinent hotel data
* Excellent communication skills, both verbal and written, for effective interaction with staff, customers, and vendors.
* Effective problem-solving and decision-making capabilities to address challenges promptly.
* Adaptability to flexible work schedules, including evenings, weekends, and holidays.
* Commitment to delivering exceptional customer service and addressing feedback constructively.
* Familiarity with food safety regulations and sanitation standards to maintain a clean and safe dining environment.
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$84k-139k yearly est. 2d ago
Director of Spa - Hotel Washington
Graduate Hotels 4.1
Hotel director job in Washington, DC
Schulte Companies is seeking a dynamic, service-oriented Director of Spa to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES
Oversees Spa operations under the direction of the General Manager
Ensures overall guest satisfaction to drive brand metrics
Ensures compliance with brand standards
Setting and achieving sales and profit targets
Assisting in recruiting, training, and monitoring staff
Planning work schedules for individuals and teams
Meeting and greeting customers
Dealing with customer complaints and comments
Addressing problems and troubleshooting
Ensuring compliance with licensing laws, health and safety, and other statutory regulations
Assisting in creating marketing strategies aimed at maximizing revenue and membership growth
Plan and direct the daily needs of the operation
Create and track staff schedules to optimize capacity, revenue, and efficiency
Maintain the utmost cleanliness and soothing ambiance of the premises
Manage inventory effectively and timely
Ensure a high degree of customer satisfaction, address guest concerns, and resolve any service issues.
Ensure compliance with all Schulte Hospitality policies and procedures in addition to the local, state, and federal laws and regulations
Hire, train, supervise, develop and mentor all team members according to Schulte Hospitality policies and procedures.
Motivate and empower the team to achieve high standards.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of two (2) years experience as an Assistant Director of Spa or Spa Manager
Bachelor's Degree in Hospitality Management or Business preferred.
Proficient in Microsoft Suite
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of full range of spa services and therapies.
Ability and proficiency to utilize word processing, spreadsheet, scheduling, and presentation software.
Well organized and demonstrated strong problem solving skills. Effective leadership, supervisory, and management skills. Budgeting and analytical skills.
Ability to communicate effectively and establish and maintain effective working relationships with clients, management, and staff.
Maintain confidentiality of guest information and pertinent hotel data
Excellent communication skills, both verbal and written, for effective interaction with staff, customers, and vendors.
Effective problem-solving and decision-making capabilities to address challenges promptly.
Adaptability to flexible work schedules, including evenings, weekends, and holidays.
Commitment to delivering exceptional customer service and addressing feedback constructively.
Familiarity with food safety regulations and sanitation standards to maintain a clean and safe dining environment.
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$92k-138k yearly est. 2h ago
Director of Rooms | Hotel Belvoir | Springfield, VA
PM New 2.8
Hotel director job in Springfield, VA
What You'll Do:
The Director of Rooms is integral to the seamless day-to-day functioning of the hotel. You will be interfacing with the various department heads to direct and implement policies for the entire hotel. As a representative of the hotel's leadership, you will also interact with guests answering any questions they may have. Finally, as the right hand of the General Manager, you will support the General Manager in their administrative duties.
Clearly, the Director of Rooms is not a position for the faint of heart! To learn more about what you'll be doing on a day-to-day basis, read on:
· Interview and hire new employees.
· Receives and resolves guest complaints.
· Assigns duties to department heads and observes performance to ensure adherence to hotel policies and established operating procedures.
· Support the General Manager in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel
· Steps in and acts as General Manager in their absence
Where You've Been:
A bachelor's degree in hotel management or a related field and at least 4 years of management experience in the hotel industry. You should be able to fluently speak, read and understand English. You should also be familiar with OSHA, local Department of Health regulations and relevant current laws governing the handling of hazardous substances. Most importantly you must be a team player! We're looking for someone who is willing to step up and aid their team members when needed.
When You're Here:
Sometimes you'll be behind a desk, but not often for long. Be prepared to move around because more than half of the time you will be standing/walking, carrying/lifting up to 25 pounds, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.
$74k-104k yearly est. 5d ago
Hotel Manager
Method Co 4.6
Hotel director job in Washington, DC
ROOST DC is seeking an experienced Hotel Manager to lead day-to-day operations, inspire high-performing teams, and deliver an exceptional guest experience. As the Hotel General Manager, you will oversee all facets of the hotel, from operations and guest services to team development and financial performance.
Key Responsibilities:
Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments.
Ensure smooth and efficient daily operations and guest services.
Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
Conduct regular performance reviews and provide ongoing training and development opportunities.
Address employee concerns and manage disciplinary actions as needed.
Ensure high levels of guest satisfaction by maintaining service quality standards.
Prepare and manage operating budgets, analyze financial reports, and maintain cost control measures.
Monitor financial performance and implement strategies to achieve financial targets.
Participate in sales activities and promotional events to boost hotel visibility.
Maintain high standards of health and safety for guests and staff.
Promote a customer-focused culture among staff.
Requirements:
Minimum of 5 years of experience in hotel management or a related hospitality role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Financial acumen with experience in budgeting and financial management.
Ability to work under pressure and handle challenging situations.
Knowledge of local, state, and federal regulations related to hotel operations.
Benefits:
Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage
401 (K) Retirement
Paid Vacation, Holiday, Personal, and Sick days
EEOC Statement
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$73k-122k yearly est. 6d ago
Hotel Manager
Crescent Careers
Hotel director job in Washington, DC
Crescent Hotels & Resorts is looking for an experienced Hotel Manager for the VEN Embassy Row Hotel, a Marriott Tribute Portfolio Hotel located at Dupont Circle in Washington, DC. This hotel is known for its vibrant neighborhood, beautiful parks, historic architecture, and diverse community.
At Crescent Hotels & Resorts, we understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.
We understand what it takes to be part of something great. We encourage you to bring your authentic self to work every day; we celebrate your individuality and support you as you excel in your career. Our offerings include health and wellness programs, top-notch learning and development opportunities, and travel discounts to satisfy your adventurous spirit. We are committed to creating a workplace that meets your needs. We are excited for you to start your journey with us, where You Belong, We Care, and Shine Bright.
We are committed to providing you with:
Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Flexible scheduling to allow you to focus on what is important to you
Discounts with our Crescent managed properties in North America for you & your family members
Responsible for the overall quality and profitability of the resort. Responsible for profitability, guest service, product quality, risk management, and overall cleanliness, and maintenance of the resort property. Housekeeping, Banquets/Events, P&L administration, Risk Management.
Directly responsible for overseeing all departments and resort operation.
Active participation in the Central Florida Hotel/Lodging Association.
Represent the General Manager in his or her absence.
Encourage the Executive Committee to deal in depth with the resort's challenges and opportunities. Effectively lead the Executive Committee utilizing a participative style - using effective communication, timely coordination, problem solving and follow-up.
Maintain a high level of loyalty to the resort and the company. Regularly communicate, counsel, and assist in problem solving with each manager.
Through personal leadership and example establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel departments.
Attend forecast, yield meetings and conduct weekly meetings with each EC member.
Approve all purchase orders.
Attend A/R meetings.
Ensure budget goals are met and/or exceeded.
Ensure all paperwork needed for daily assessment of monies spent daily is correct and given in a timely fashion to Accounting.
Ensure the preparation and follow up of all service measurements.
Participate in Safety Committee meetings.
Proven management abilities in effectively.
Planning short and long-range goals.
Forecasting.
Total resort profit and loss analysis.
Ability to identify trends and needs areas.
Ability to display professionalism in handling sensitive or confidential matters.
Proven record of commitment and professional in meeting the challenges and pressures of a 24/7/365 operation.
Professional image as perceived by subordinates, peers, superiors, guests and community.
Possess business maturity and be profit-oriented.
Problem-solver.
Self-starter.
Stronger leadership skills.
Functions well under pressure.
Effective verbal and written communications skills.
Consistent performer/achiever.
Ability to work on multiple projects at the same time.
Ability to stand work for long periods of time.
EDUCATION AND/OR EXPERIENCE
Minimum 5 years' hotel experience directing a team at a full-service hotel.
Marriott brand experience highly desired.
Union experience highly desired.
$69k-111k yearly est. 60d+ ago
Hotel Houseperson
Renaissance Baltimore Harborplace Hotel
Hotel director job in Baltimore, MD
Job Description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies.
You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Compensation:
$16.22 per hour
Responsibilities:
Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms
Clean and maintain guest rooms, hallways, furnishings, flooring, lobby, and other work areas
Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
Qualifications:
Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
Hard worker with strong time management, organizational, and communication skills
High school diploma, GED, or equivalent
Strong knowledge of cleaning techniques and products
Proven customer service experience with a strong guest-focused mentality
About Company
Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore's famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an onsite business center, fitness center, restaurant, coffee shop, and lounge.
$16.2 hourly 24d ago
FLEX Director, Front Office Business Process (OPERA Cloud)
Sitio de Experiencia de Candidatos
Hotel director job in Bethesda, MD
The FLEX Director, Front Office Business Process (OPERA Cloud) sits within the Global Operations (GO) department, where we work to enrich the experience of the stay, creating value for guests and owners while advancing hospitality excellence. This position is part of the GO Global Property Management Systems team and will support the deployment and future Property Management System (PMS) cloud strategy.
The FLEX Director will coordinate, plan, and implement all requirements to achieve integration, deployment, and business results for the OPERA Cloud PMS and STAY Strategy support. They will provide expertise for the future state PMS strategy development, including system and operational subject matter expertise relating to business processes, operational processes, interfacing enterprise systems, support of new property openings, conversions, and future acquisitions. This resource will develop and document business processes, operational procedures, policies, and best practices for STAY and Opera PMS systems, participating in requirements, design approvals, User Acceptance Testing, Beta, and Pilots, and supporting the deployment of this strategy.
CANDIDATE PROFILE
Education and Experience
Required
· 4-year bachelor's degree from an accredited university in a related field appropriate to work of position; or
· 8+ years of hotel experience of other relevant experiences using property management systems or related work experience
· Experience with Property Management Systems and/or operational experience, specifically OPERA PMS
· Experience with operations and technology initiatives, in addition to experience with processes needed to support delivery and ongoing support
Preferred
· Experience with LightSpeed, OPERA, FSPMS, FOSSE or OPERA Cloud
· Experience working with external finance/accounting and technology service providers (ex. Accenture Hospitality Services)
CORE WORK ACTIVITIES
· Lead the design and development of the future PMS strategy and growth initiatives, including OPERA Cloud
· Provide subject matter expertise on PMS systems, operations, and business processes.
· Support new property openings, conversions, and acquisitions with PMS insights.
· Assess PMS impact for new initiatives such as hotel conversions and acquisitions.
· Develop and document business processes, operational procedures, and best practices.
· Participate in requirements gathering, design approvals, User Acceptance Testing (UAT), Beta testing, and deployments.
· Collaborate with cross-functional stakeholders to align operational needs and integrations.
· Lead the global rollout and transition to OPERA Cloud PMS across all applicable properties.
· Integrate PMS with the Central Reservations System (CRS) to support broader growth initiatives.
· Contribute to discovery, requirements, and integration of PMS with CRS.
· Create operational training materials and documentation for PMS processes.
· Support on-property transitions and integrations with PMS expertise.
· Partner with Global Technology to identify and mitigate operational impacts.
· Lead testing and development of STAY and OPERA Cloud.
· Collaborate with global stakeholders, Finance Business Partners, and technology service providers including Accenture Hospitality Services.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$67k-107k yearly est. Auto-Apply 31d ago
Assistant Director of Front Office
Salamander Dc
Hotel director job in Washington, DC
We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
As the Assistant Director of Front Office at Salamander Washington DC, you will be an integral part of providing world-class service for our guests.
POSITION OBJECTIVE
* Lead guest experience curators, guest service agents, bell team, door team and departmental leaders.
* Manages the team in delivering personalized and anticipatory services to cater to the unique needs of our guests.
* Enables concierge to build relationship with key local partners.
* Ensure a seamless and discreet check-in and check-out process, maintaining the highest standards of hospitality.
* Nurture a team of service professionals dedicated to upholding the hotel's commitment to luxury and excellence
* Personally handle and oversee VIP and high-profile guest relations, providing an elevated level of attention and service.
* Oversee room allocations, ensuring the careful management of room inventory, special requests and amenities.
* Implement and enforce the highest standards of cleanliness, aesthetics, and functionality in the front office area.
* Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
* Ensures employees have the proper supplies and uniforms.
* Creation and facilitation of human capital needs and performance management.
* Improves service by communicating and assisting employees to understand guest needs.
* Empathetic, people focused. Positive approach to growing and leading teams. Ability to manage and motivate diverse teams. Manage ambiguity and large volume of requests. A process driven mind.
EDUCATION/EXPERIENCE
* A minimum of 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is required.
* Bachelor's Hotel and Restaurant Management, Hospitality, Business Administration, or related major strongly preferred.
* Minimum 5 years' experience in Front Office and Guest Services.
* Minimum 1 year experience as Department Head.
* Knowledge of Opera, Micros and HotSOS, is not required but desirable.
* Previous luxury background is required and desirable
REQUIREMENTS
* Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications. Opera Cloud PMS knowledge is not required but desirable.
* Strong organizational skills with the ability to manage multiple priorities.
* Excellent written communication skills including proper grammar and professional writing.
* Excellent verbal communications skills with the ability to interact with employees at all levels and a wide range of business partners.
* Ability to effectively communicate in English.
* The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
* While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear.
* The employee must be able to lift and move up to 25 pounds.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
* Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
* Must be able to change activity frequently and cope with interruptions.
* Must be able to maintain a calm demeanor at all times
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$78k-124k yearly est. 27d ago
Assistant Director of Front Office
Salamander Employer Dc, LLC
Hotel director job in Washington, DC
We look for people who are passionate about service and have a hunger for learning new skills. We believe in the power of teamwork and the professional development of our team members. With our employees being our greatest assets, we are committed to providing competitive wages and benefits, the best training, a safe and enjoyable work environment along with many opportunities for advancement to ensure a very rewarding career. We take great pride in our dedicated and diverse team of employees.
All professionals at Salamander Collection live by our Vision, Brand Promise, and Core Values.
We specialize in the management of Four- and Five-Star luxury hotels, resorts and fine food establishments. If your outside interests include golf, tennis, spa, beach, water sports, equestrian, shopping or just relaxation, we have the employee discounts to match.
As the Assistant Director of Front Office at Salamander Washington DC, you will be an integral part of providing world-class service for our guests.
POSITION OBJECTIVE
Lead guest experience curators, guest service agents, bell team, door team and departmental leaders.
Manages the team in delivering personalized and anticipatory services to cater to the unique needs of our guests.
Enables concierge to build relationship with key local partners.
Ensure a seamless and discreet check-in and check-out process, maintaining the highest standards of hospitality.
Nurture a team of service professionals dedicated to upholding the hotel's commitment to luxury and excellence
Personally handle and oversee VIP and high-profile guest relations, providing an elevated level of attention and service.
Oversee room allocations, ensuring the careful management of room inventory, special requests and amenities.
Implement and enforce the highest standards of cleanliness, aesthetics, and functionality in the front office area.
Uses all available on the job training tools for employees; supervises on-going training initiatives and conducting training when appropriate.
Ensures employees have the proper supplies and uniforms.
Creation and facilitation of human capital needs and performance management.
Improves service by communicating and assisting employees to understand guest needs.
Empathetic, people focused. Positive approach to growing and leading teams. Ability to manage and motivate diverse teams. Manage ambiguity and large volume of requests. A process driven mind.
EDUCATION/EXPERIENCE
A minimum of 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major is required.
Bachelor's Hotel and Restaurant Management, Hospitality, Business Administration, or related major strongly preferred.
Minimum 5 years' experience in Front Office and Guest Services.
Minimum 1 year experience as Department Head.
Knowledge of Opera, Micros and HotSOS, is not required but desirable.
Previous luxury background is required and desirable
REQUIREMENTS
Strong computer skills including proficiency with Microsoft Office and the ability to quickly master new applications. Opera Cloud PMS knowledge is not required but desirable.
Strong organizational skills with the ability to manage multiple priorities.
Excellent written communication skills including proper grammar and professional writing.
Excellent verbal communications skills with the ability to interact with employees at all levels and a wide range of business partners.
Ability to effectively communicate in English.
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties this job, the employee is regularly required to stand; walk' use hands to finger, handle or feel; reach with hands and arms; stoop, kneel, crouch; talk and hear.
The employee must be able to lift and move up to 25 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors.
Must be able to change activity frequently and cope with interruptions.
Must be able to maintain a calm demeanor at all times
Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$78k-124k yearly est. Auto-Apply 60d+ ago
Operations Manager, Hotel Valet
Icims Organic Zipapply
Hotel director job in McLean, VA
Job Description
SP+, a Metropolis company, is an artificial intelligence company for the real world. We
use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.”
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
What you'll do
Deliver premier customer service to our clients. Resolve client requests and concerns efficiently.
Ensure proactive communication with clients regarding opportunities to improve operations.
Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically.
Hire, develop, train, and supervise a team of employees.
Identify proper staffing levels to complete duties, deliver superior customer service, and perform daily job functions.
Ensure that proper parking, security, and cash control procedures are followed.
Maximizing profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
Identify all procurement and vendor service needs of the location.
Perform general accounting duties such as accounts payable, payroll, and petty cash.
Monitor facility maintenance for cleanliness standards.
Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
Implement all policies and procedures to ensure compliance with all OSHA laws.
Qualifications
What you need
Demonstrates ability to lead, manage and motivate team members.
Passionate about customer service and client satisfaction.
Prior experience developing budgets and P&L (Profit and Loss) review a plus.
Ability to react and problem-solve quickly.
Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record.
Salary Range: $75,000.00 - $90,000.00 per year depending on experience.
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
$75k-90k yearly 17d ago
The Melrose Georgetown Hotel Sales Manager
Huntremotely
Hotel director job in Washington, DC
The Sales Manager works to maximize sales occupancy and rates in conjunction with hotel operations to increase profits by increasing room sales and generating business through aggressive sales efforts.
Core Responsibilities:
Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a proactive sales manager, 80% (eighty) of time should be spent in active sales solicitation.
Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
Send proposals on all leads, which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals and confirmations should be sent to clients immediately upon holding space.
Clearly outline on booking sheets client's room block requirements, suite requirements, meeting and banquet space requirement so the accurate facilities may be reserved.
Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow up.
Responsible for maintaining a sales quota as assigned by DOS.
Maintain total and complete sensitivity to customer satisfaction and guests' needs.
Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
Work in a cooperative and friendly manner with fellow associates.
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
Perform any reasonable request as assigned or directed by management.
Physical Requirements:
Sit, stand and walk for varying lengths of time
Lift approximately ten (10) pounds
Good communication skills, both written and verbal
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line phone, filing cabinets, photocopiers and other office equipment as needed
This job description is not an exhaustive list of all job functions that are required of an employee in this position. Therefore, other duties may be asked of an employee in this position from time to time.
Salary from $ 75000.00 to $90000.00 (USD) Depending on experience. Plus participation in the quarterly bonus program.
Benefits include: Medical, telehealth, prescriptions, pain management, dental, vision, mental health resources, paid parental leave, life Insurance, disability insurance, accident insurance, critical illness, insurance, legal insurance, 401(k) savings, plan with company match, investment assistance, 529 savings plan. Other perks are also available.
$75k-90k yearly 2h ago
Event Sales Manager, Hotel Services - Westfields Marriott
Encore 4.4
Hotel director job in Chantilly, VA
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
$50k-72k yearly est. 6d ago
Sales Manager- Graham Hotel Georgetown
Glover Park Hotel Georgetown-Marshall Payroll Services
Hotel director job in Washington, DC
Become Part of the TPG Hotels, Resorts & Marina Team……
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
We are seeking a talent Sales Manager with a successful track record to lead the sales efforts at The Graham Hotel located in the Georgetown, D.C.
Primary responsibilities
· Managing sales-related efforts for the property within assigned segment.
· Maximizing and enhancing room revenues to meet and exceed the hotel's revenue and GOP objectives.
· Establish solid business relationships with local companies, creating innovative means for attracting and retaining groups while maximizing profitability and generating revenue.
· Ensures that predetermined sales expectations are met or exceeded.
· Develops and maintains relationships with key clients in order to produce group and/ or convention business for the hotel.
· Negotiates guest room rates, meeting room rental, and hotel services within approved booking guidelines.
· Conducts tours of the hotel, entertains qualified potential clients in accordance with company and property policies and procedures.
· Schedules sales appointments.
· Organizes, maintains, and tracks sales data for each hotel.
· Attends and represents company at trade shows and city-wide conventions.
· Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
· Maintains a professional image at all times through appearance and dress.
· Note: Other duties as assigned by supervisor or management.
Job Requirements
· Previous Hotel Sales experience is
required
(preferably with a proven track record for success in sales and revenue generation)
· Business Transient Sales experience is a plus
· Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management, and clientele
· Outstanding leadership skills and the ability to create a motivating work environment
· Charismatic and professional presentation, with excellent verbal and written communication skills
· Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package included for full-time employees!
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
EEO/VET/DISABLED
Job Type: Full-time
Benefits:
Employee discount
Ability to Relocate:
Georgetown, DC: Relocate before starting work (Required)
Work Location: In person
$40k-63k yearly est. 11d ago
Sales Manager- Graham Hotel Georgetown
Marshall Payroll Services
Hotel director job in Washington, DC
Become Part of the TPG Hotels, Resorts & Marina Team……
TPG Hotels, Resorts & Marina's is widely recognized as one of the nation's premier hotel management companies. We are a national operator of hospitality assets across the entire chain scale, from focused-service hotels and lifestyle/resort properties to upper upscale luxury hotels and nautically based hospitality assets. Whether an investment partner or straight third-party operator, we are always operating on behalf of capital partners, and our role as entrusted stewards is to deliver top performance for our guests, investors and to fulfill the brand promise. Joining the Team gives you a rewarding career opportunity with a nationally ranked hospitality management company that focuses on customer satisfaction and personal growth. We pride ourselves in continually seeking motivated team members who believe guest service is the top priority.
We are seeking a talent Sales Manager with a successful track record to lead the sales efforts at The Graham Hotel located in the Georgetown, D.C.
Primary responsibilities
· Managing sales-related efforts for the property within assigned segment.
· Maximizing and enhancing room revenues to meet and exceed the hotel's revenue and GOP objectives.
· Establish solid business relationships with local companies, creating innovative means for attracting and retaining groups while maximizing profitability and generating revenue.
· Ensures that predetermined sales expectations are met or exceeded.
· Develops and maintains relationships with key clients in order to produce group and/ or convention business for the hotel.
· Negotiates guest room rates, meeting room rental, and hotel services within approved booking guidelines.
· Conducts tours of the hotel, entertains qualified potential clients in accordance with company and property policies and procedures.
· Schedules sales appointments.
· Organizes, maintains, and tracks sales data for each hotel.
· Attends and represents company at trade shows and city-wide conventions.
· Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
· Maintains a professional image at all times through appearance and dress.
· Note: Other duties as assigned by supervisor or management.
Job Requirements
· Previous Hotel Sales experience is
required
(preferably with a proven track record for success in sales and revenue generation)
· Business Transient Sales experience is a plus
· Exceptional service skills, with strong ability to foster effective relationships with all levels of staff, management, and clientele
· Outstanding leadership skills and the ability to create a motivating work environment
· Charismatic and professional presentation, with excellent verbal and written communication skills
· Excellent organization skill and ability to multi-task and successfully manage multiple priorities in a fast-paced environment
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Full benefits package included for full-time employees!
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
EEO/VET/DISABLED
Job Type: Full-time
Benefits:
Employee discount
Ability to Relocate:
Georgetown, DC: Relocate before starting work (Required)
Work Location: In person
$40k-63k yearly est. 60d+ ago
Hotel Manager
Method Co 4.6
Hotel director job in Washington, DC
ROOST DC is seeking an experienced Hotel Manager to lead day-to-day operations, inspire high-performing teams, and deliver an exceptional guest experience. As the Hotel General Manager, you will oversee all facets of the hotel, from operations and guest services to team development and financial performance.
Key Responsibilities:
Oversee all aspects of hotel operations, including front desk, housekeeping, maintenance, food and beverage, and other departments.
Ensure smooth and efficient daily operations and guest services.
Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
Conduct regular performance reviews and provide ongoing training and development opportunities.
Address employee concerns and manage disciplinary actions as needed.
Ensure high levels of guest satisfaction by maintaining service quality standards.
Prepare and manage operating budgets, analyze financial reports, and maintain cost control measures.
Monitor financial performance and implement strategies to achieve financial targets.
Participate in sales activities and promotional events to boost hotel visibility.
Maintain high standards of health and safety for guests and staff.
Promote a customer-focused culture among staff.
Requirements:
Minimum of 5 years of experience in hotel management or a related hospitality role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Financial acumen with experience in budgeting and financial management.
Ability to work under pressure and handle challenging situations.
Knowledge of local, state, and federal regulations related to hotel operations.
Benefits:
Comprehensive Affordable Full Health Care, Vision, Life and Dental Coverage
401 (K) Retirement
Paid Vacation, Holiday, Personal, and Sick days
EEOC Statement
Method Co., along with its affiliates, is an equal opportunity employer and is committed to an inclusive workplace free from unlawful discrimination based on race, color, ancestry, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$73k-122k yearly est. Auto-Apply 60d+ ago
Sales Manager | Crowne Plaza Dulles | PM Hotel Group
PM New 2.8
Hotel director job in Herndon, VA
What You'll Do:
You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure that your clients receive excellent service from first contact the signed contract!
Here are a few of the tasks that will keep you busy on a daily basis:
You'll build relationships with existing clients and find and build relationships with new clients.
You'll know what a “win-win” scenario looks like and put proposals together that make good business sense.
We'll want you to go to networking events and stay connected with the news of our community and the industry - because you never know when an inside scoop could lead to the next big contract.
You'll make phone calls, go to outside appointments, and entice prospective clients to come visit; creating “WOW”.
You'll go visit your clients and make sure they feel the love.
We may ask you to attend an evening sales event now and then because sometimes that's where the real relationships are built and decisions get made.
Where You've Been:
You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm & friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You'll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won't be afraid to get your hands dirty for the good of the team, and above all, you'll deliver results. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be at your desk-but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
How much does a hotel director earn in Rockville, MD?
The average hotel director in Rockville, MD earns between $52,000 and $135,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.
Average hotel director salary in Rockville, MD
$84,000
What are the biggest employers of Hotel Directors in Rockville, MD?
The biggest employers of Hotel Directors in Rockville, MD are: