Hotel director jobs in Santa Monica, CA - 31 jobs

A leading global hospitality company is seeking a Hotel Manager for their Waldorf Astoria Beverly Hills. You will oversee operations, ensuring guest satisfaction and team engagement, while upholding luxury standards. The ideal candidate has extensive experience in luxury environments, particularly in leadership roles at high-revenue properties. This position offers a competitive salary range of $210,000 - $230,000 annually along with robust benefits. #J-18808-Ljbffr

Hospitality Spotlight is collaborating with a high\-end hotel client and is currently seeking a Director of Sales for a property in Southern California. The Work: Cultivate relationships with existing business clientele, emphasizing acquiring new business opportunities Supervise and guide the sales team through mentoring and management Conduct prospecting and outside sales calls to various groups, including Global Distribution System companies, travel agencies, Corporate markets, state associations, government, SMERF, cruise, and sports markets Participate in industry trade shows and engage with the local community to enhance the hotel's presence Perform additional duties as necessary Further details will be furnished as needed What you've already done (requirements): Minimum of 6+ years as a Director of Sales for a full\-service luxury hotel, required B.A. Degree preferred Researched, solicited and sold to new local, regional and national groups: Global Distribution System companies, travel agencies, Corporate markets, state associations, government, cruise and sports markets Experience with sales software Involvement with the local community and attended industry trade shows Previous success with a high volume luxury hotel Team player with the ability to multi\-task Excellence in business ethics and integrity Oral communicator at all levels internally and externally Ability in written communications Compensation: Yearly salary base range of $170k \- $190k Submit your resume if you meet the qualifications and are excited about joining an already successful and growing team. We look forward to connecting and shining our spotlight on you! \- Hospitality Spotlight Team "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50987327","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Hotel"},{"field Label":"Work Experience","uitype":2,"value":"5 \- 10 years"},{"field Label":"Salary","uitype":2,"value":"150 \- 200k"},{"field Label":"City","uitype":1,"value":"Huntington Beach"},{"field Label":"State\/Province","uitype":1,"value":"California"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"92649"}],"header Name":"Hotel Director of Sales","widget Id":"313140000000072311","is JobBoard":"false","user Id":"313140000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"313140000003272061","FontSize":"12","google IndexUrl":"https:\/\/hospitalityspotlight.zohorecruit.com\/recruit\/ViewJob.na?digest=cOd7fmwSdddcZBaxv.wic DpvQEDh2wep7EE1CefaAGY\-&embedsource=Google","location":"Huntington Beach","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"kue3k9f8044db27e84498aca9c1e10182b8ea"}

**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Assist the bartender with stocking, cleanliness, equipment handling and maintenance. When necessary, serve food and beverages for the guests and service staff. All functions are carried out to maintain an environment of teamwork and to provide outstanding service to our guests. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Greet and welcome our guests. + Check the service stations and tables to ensure accurate set-up and cleanliness. + Assist the restaurant dining services (if necessary), when and where appropriate. + Perform all necessary sidework, setup, and breakdown of the bar. + Follow uniform and grooming specifications. + Clean and change trash cans, fill and clean ice bins, stock beer, wine, juice, and other beverages. + Clean shelving, stainless steel, mixers, cups, blenders and soda guns. + Unpack deliveries, stock bar and change beer kegs. + Notify a manager if a guest is becoming intoxicated or rude to other guests. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certification (if applicable). + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge or ability to learn the restaurant point-of-sale system. + Restaurant inventory and invoicing software proficiency is preferred. + Hardworking, dedicated, with a real passion for hospitality. + Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**

Why us? Sage Hotel Management , a Sage Hospitality Group company, is currently a seeking passionate and enthusiastic Assistant Director of Front Office to deliver artful hospitality at a newly rebranded and repositioned luxury lifestyle flagship hotel. Hotel Per La, a new luxury lifestyle property, will be opening its doors in the heart of Downtown Los Angeles later this year. Housed in the former Bank of Italy headquarters, a historic 12-story building on the corner of Olive and Seventh Streets, Hotel Per La will debut 241 guest rooms and grand public spaces for guests and locals alike including more than 10,000 square feet of event space, ground-floor restaurant, as well as a rooftop bar offering poolside drinks and dramatic views of the LA skyline. Hotel Per La will have a soft opening in Summer 2022, with a grand opening in September 2022. Job Overview Plan and manage the room and related area's operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success. Position is responsible for day-to-day operations of the room and related areas. The major areas of responsibility/management include: the front office, guest services, security and gift shop. Responsibilities Assist managing human resources functions in the division in order to attract, retain and motivate the employees; interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. Manages check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. May need to fill in for various roles within the rooms department as the demands of business requires (Front Office and Housekeeping roles). Manages guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. Monitors and regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. Maximizing revenue in each phone/desk transaction. (Sell from the top down and offer specials last) Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. Manages the standard procedures for cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. Maintains a friendly, cheerful and courteous demeanor at all times. Ensures that the overall operation of the front desk is completed daily. Implement emergency organization procedures and training through the management of the security staff to ensure appropriate protection for hotel guests, staff and company assets. Works closely with housekeeping and maintenance to ensure property is maintained. Hiring, motivating and training of staff. Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training A four year college degree or equivalent education/experience. Experience Three to five years of employment in a related position with this company or other organization(s). Knowledge/Skills Experiential knowledge required for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decisions with only general policies and procedures available for guidance. Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting, pushing, pulling and carrying -must be able to accomplish any task required of associates within assigned departments. Bending/kneeling -must be able to accomplish any task required of associates within assigned departments. Mobility -must be able to accomplish any task required of associates within assigned departments. Continuous standing -must be able to accomplish any task required of associates within assigned departments. Climbing up to approximately 40 steps 1% of 40 hour week. Climbing ladders up to approximately 5 feet 15% of 40 hour week. Driving required as necessary. Excellent communication skills are required to communicate both in person and via telephone with guests, associates and corporate contacts in a professional and extensive manner. Excellent literacy is required. Environment Inside hotel and office environment 95% of shift. Benefits Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid time off for vacation, sick time, and holidays Eligible to participate in the Company's 401(k) program with employer matching Employee assistance program Tuition Reimbursement Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $75,000.00 - USD $80,000.00 /Yr.

The General Manager will oversee Front Desk, Housekeeping, Property Maintenance Team, Hotel Overnight Agents and the Food and Beverage Team. This description is a summary of primary responsibilities and qualifications. The is not intended to include all duties or qualifications that may be required now or in the future. ABOUT PALIHOTEL HOLLYWOOD: With a prime location on iconic Sunset Boulevard, Palihotel Hollywood features 74 guest rooms and suites, a guest-exclusive café and bar, and an oversized courtyard pool. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihotel Hollywood! TASKS AT HAND: Directing Team Members: Ensure that the hotel operates in a way that follows the Company's unique approach to the community and authentic service-driven hospitality. Promote a positive work environment for all employees, ensuring that all employment-related processes comply with local, state and federal regulations. Hire, train, supervise, coach and counsel all team members to ensure employee performance consistency, diligent follow-through and accountability. Prepare and perform performance management evaluations. Guide team members in their jobs and development. Drive guest satisfaction by maintaining product and service quality standards, including regular property inspections, ensuring completion of brand and Company training programs and initiating corrective action as necessary. Ensure that team members have proper appearance and are wearing their uniforms according to policies and procedures. Verify that regular ongoing communication is happening within the departments (e.g., pre-shift briefings, team meetings, etc). Maintain adherence to Front Desk, Food & Beverage, Engineering and Operations related manuals. Create and ensure all SOP's, policies, procedures and service standards are followed. Set goals and expectations for team members using the performance review process that holds staff accountable for successful performance. Accept responsibility for the health, safety and welfare of the hotel guests and employees. Respond appropriately in the event of any hotel emergency or safety situation and comply with all local codes and ordinances with a focus on guest and employee safety. Communicate follow-up actions to team members as necessary. Meet with the Regional Director of Operations on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees. Able to aid in the development of existing personnel and assist in the recruitment of new employees. Conduct monthly Front Desk Team Meetings as well as weekly meetings with Food & Beverage, Sales & Marketing and Repairs & Maintenance team members. Lead the property Safety Committee and conduct regular meetings and walkthroughs following all required communication protocols and SOPs. Managing Guest Experience: Continuously strive to improve and maintain guest experiences. Review guest feedback with leadership team and verify that appropriate corrective action is taken for both positive and negative reviews. Respond to and handles guest problems and complaints. Stay visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Facilitate day-to-day creative solutions to address any obstacles in implementing the best guest satisfaction results possible. Manage and coach team members on guest recovery and service. Achieve quarterly trip Advisor review goals Property Maintenance & Housekeeping: Monitor condition of properties, cleanliness, cost control, and quality of product and service. Ensure the hotel is well maintained. Conduct comprehensive weekly walk-troughs with housekeeping, housemen and maintenance team members. Ensure quality of furniture, fixtures and other items are up to hotel standards. Supervise the preventative maintenance and regular scheduled cleaning programs. Obtain quotes and resolve repair needs ongoing. Manage relationships with suppliers and purveyors. Work with the Company's Design Studio Manager(s) to facilitate ongoing FF&E requirements. Drive monthly housekeeping as well as maintenance review meetings. Property Cost Control & Managing Revenue Goals: Monitor Operations performance against budgets. Manage property departmental checkbooks on a weekly basis. Reviews labor standards on a weekly basis to ensure satisfactory controls are in place. Focus on maximizing the financial performance of the department. Coach and support Operations team to effectively manage occupancy, rate, wages and controllable expenses. Ensure property repairs and upgrades are performed in a cost effective and timely manner. Drive monthly cost review meetings with department heads. Confer with Controller on an ongoing basis. Financial Reporting and Owner Relations: On a monthly basis, work with the Senior Corporate Director of Operations and the Accounting department to publish monthly financial packs. On a monthly basis, represent the property operations team during ownership calls. Develop positive owner relationships. Support in the development of the annual operating budgets and timely analysis of financial results to verify accurate financial representations on a monthly basis Food & Beverage: Work with the property F&B management teams, to monitor performance against budgets on a weekly basis. Oversee the management of F&B departmental checkbooks on a weekly basis. Focus on maximizing the financial performance of the department. Work with property F&B management teams, as well as with the Director of Restaurants to ensure property repairs and upgrades are performed in a cost effective and timely manner. Oversee all Food & Beverage functions to ensure excellent customer service, quality control of products, and to maximize departmental revenue and profits. Ensure Food & Beverage team members provide professional, friendly and engaging customer service. Ensure all service standards and protocols are being followed for both Front and Back of House staff. Ensure any customer concerns are being addressed quickly and professionally. Manage all Food & Beverage operations budgets. Develop and implement cost-saving and profit-enhancing measures as appropriate. Review, prepare, and update forecast as needed Assist Events Manager to plan, organize and execute special events. Works with the Executive Chef to develop and implement menus and give input on menu items, as appropriate. Interview, select, train, counsel, and discipline all Food & Beverage team members and activities. Work directly with staff to ensure all Food & Beverage quality, service, and cleanliness standards are strictly adhered to. Ensure all opening and closing duties are conducted at the appropriate times and done in an efficient, effective, and timely manner, and done to company standards. Host regular Food & Beverage team meetings, in conjunction with other Food & Beverage leadership. Sales & Marketing: Have regular active involvement in the Sales, Marketing and Revenue Management functions, including driving key sales metrics (RevPAR, ADR, Occupancy) Work with the Sales & Marketing leadership team to develop effective strategies to address room sales potential. Work with Sales & Marketing leadership oversee execution as well as remove any obstacles to success and assure appropriate resources are available to achieve business results. Other Duties Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHAT WE ARE LOOKING FOR: Must possess a positive attitude Must be service oriented Must be able to multi-task Must possess excellent interpersonal, analytical, and managerial organizational skills Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgment. Intermediate Microsoft Office skills (Excel, Word); ability to adapt to new technology and systems Perform job junctions with attention to detail, speed and accuracy. Prioritize, organize, and follow up. Be hands-on, with a “roll-up-your-sleeves” attitude Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Work with minimal supervision. Ability to carry up to 40lbs. Ability to walk, stand and bend continuously throughout the day. Must be able to stand for long periods of time. WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.

Job Description Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA)

Job Description Director's Office Fellow (Regular, Full-Time) Director's Office Reporting to the Chief of Staff and Curatorial Assistant, the Director's Office Fellow supports the Director's Office in advancing the museum's global partnerships, scholarship, and the development and management of LACMA's Asian and Asian diasporic art collection and related programs, particularly those representing artists of South and Southeast Asian descent. The Fellow will work closely with staff across departments, including Curatorial and Development (specifically with the Head of Director's Strategic Initiatives, Asia), as well as with external partners and the public. This role offers valuable hands-on experience in curatorial research, collection management, and development initiatives, while contributing to the museum's broader goals of inclusion and collaboration. Responsibilities: Supports the Director's Office and Curatorial Department in furthering LACMA's mission of inclusive access, collaboration, and dialogue. Conducts research on the museum's collections, potential acquisitions, and artists or art movements, utilizing historical documents, archives, and scholarly resources, and consulting with experts as appropriate. Assists in the care, documentation, and cataloging of LACMA's Asian and Asian diasporic art collections, ensuring proper recordkeeping, storage, and conservation practices. Serves as project liaison for acquisitions, collection management, and programming with the Director's Office and participating stakeholders to ensure successful communication between all departments and global partners. Communicates with a wide range of stakeholders and participants by phone, email, and Zoom. Collaborates with colleagues across departments, such as Curatorial, Education, and Development, to support the creation of educational materials, lectures, tours, and workshops for diverse audiences. Contributes to public engagement through tours, talks, and digital outreach, including developing content that shares the museum's mission and exhibitions with visitors, donors, and the broader community. Reviews and provides input on materials for digital platforms, marketing, and educational initiatives; prepares and presents summary reports and project updates as needed. Works with other museum staff, including curators, conservators, educators, and development officers, as well as external stakeholders such as artists, scholars, and donors, to support various projects and initiatives. Conducts in-depth research on artists and stays up-to-date on industry trends and market developments. Participate in professional development opportunities, such as conferences, workshops, and networking events, to stay informed about emerging trends in art and museum practice. Provides general administrative support, including filing, copying, creating and updating spreadsheets, calendaring meetings, creating meeting minutes, and other duties as assigned by the Chief of Staff and Curatorial Assistant. Benefits: The expected hourly rate for this Los Angeles, CA-based position is $24.00, and the position is eligible for LACMA's comprehensive benefits package. LACMA is committed to providing its employees with valuable and competitive benefits as a core part of a strong overall employee experience. Qualifications: Bachelor's or Master's degree program in Art History, Curatorial Studies, or a related field. Minimum 2 years of prior museum and/or gallery experience is preferred but not required. (Qualifying internship and/or volunteer experience is acceptable.) Excellent research and analytical skills, with the ability to gather and synthesize information from diverse sources. Strong interest in modern and contemporary art, specifically South and Southeast Asian art and Asian diasporic art. Proficiency in Microsoft Office Suite, Google Suite, and familiarity with art history databases, including TMS (The Museum System) and Airtable databases, and resources preferred. Effective communication and interpersonal skills, with the ability to work both independently and as part of a team. Detail-oriented with strong organizational skills. A global mindset and interest in diverse cultures and perspectives.

Welcome to our General Application. You may apply here for any position. Thank you for your interest in Shade!

Welcome to our General Application! You may apply here for any position. Thank you for your interest in Shade!

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $69,000 - $100,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

What you will be doing Provide strategic leadership and operational oversight of the Front Office operation to ensure exceptional guest experiences, optimal revenue performance, and alignment with brand and ownership standards. Lead, direct, and elevate all Front Office functions including Front Desk, Guest Services/Bell, Concierge, and PBX to deliver a consistent, high-quality guest experience. Establish and execute Front Office strategies that support occupancy optimization, yield management, guest satisfaction scores, and operational efficiency. Oversee staffing strategy for the Front Office, including workforce planning, interviewing, hiring, training, scheduling, performance management, and succession planning. Develop a service-driven culture through leadership, coaching, accountability, and engagement of Front Office leadership and team members. Ensure guest check-in and check-out processes are executed efficiently, professionally, and in alignment with brand standards. Serve as the escalation point for complex guest concerns, leading thorough investigations and driving timely, creative, and satisfactory resolutions. Maintain expert-level knowledge and oversight of property management systems and Front Office technology to ensure accuracy, compliance, and operational excellence. Partner cross-functionally with Engineering, Sales, Revenue Management, and Accounting to support guest needs, group blocks, special requests, and operational priorities. Monitor Front Office performance metrics, guest feedback, and financial results; identify trends and implement continuous improvement initiatives. Participate in the Manager on Duty rotation as required, providing visible leadership and real-time problem resolution throughout the property. Ensure compliance with franchise standards, company policies, safety requirements, and internal operating procedures. Represent the Front Office at Executive Committee, leadership, and safety meetings, contributing to overall hotel strategy and decision-making. Perform other duties as assigned in support of hotel operations and business objectives.

What you will be doing Provide strategic leadership and operational oversight of the Front Office operation to ensure exceptional guest experiences, optimal revenue performance, and alignment with brand and ownership standards. Lead, direct, and elevate all Front Office functions including Front Desk, Guest Services/Bell, Concierge, and PBX to deliver a consistent, high-quality guest experience. Establish and execute Front Office strategies that support occupancy optimization, yield management, guest satisfaction scores, and operational efficiency. Oversee staffing strategy for the Front Office, including workforce planning, interviewing, hiring, training, scheduling, performance management, and succession planning. Develop a service-driven culture through leadership, coaching, accountability, and engagement of Front Office leadership and team members. Ensure guest check-in and check-out processes are executed efficiently, professionally, and in alignment with brand standards. Serve as the escalation point for complex guest concerns, leading thorough investigations and driving timely, creative, and satisfactory resolutions. Maintain expert-level knowledge and oversight of property management systems and Front Office technology to ensure accuracy, compliance, and operational excellence. Partner cross-functionally with Engineering, Sales, Revenue Management, and Accounting to support guest needs, group blocks, special requests, and operational priorities. Monitor Front Office performance metrics, guest feedback, and financial results; identify trends and implement continuous improvement initiatives. Participate in the Manager on Duty rotation as required, providing visible leadership and real-time problem resolution throughout the property. Ensure compliance with franchise standards, company policies, safety requirements, and internal operating procedures. Represent the Front Office at Executive Committee, leadership, and safety meetings, contributing to overall hotel strategy and decision-making. Perform other duties as assigned in support of hotel operations and business objectives.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hospitality Spotlight is partnering with a prestigious luxury hotel in California to find a Human Resource Director who is passionate about hospitality and experienced in leading HR functions at an upscale property. Key Responsibilities: Lead by example, fostering excellence at all levels. Manage, develop, and train the HR team. Oversee all HR functions, including Compensation & Benefits, Training & Development, Employee Relations, and Recruiting. Build strong relationships across all departments. Drive organizational development initiatives. Handle additional responsibilities as needed to support the hotel's success. What You Bring: Luxury or upscale hotel experience is required. 6+ years of experience as a Director of Human Resources in a luxury or full\-service hotel. Critical thinking, problem\-solving skills, and the ability to make quick, informed decisions. A passion for hospitality with a progressive career in the industry. Strong interpersonal, influencing, and supervisory management skills. Tech\-savvy and proficient with social media. Active involvement in the HR community and up\-to\-date on HR best practices. Ability to multitask and work collaboratively with teams. Demonstrates strong business ethics and integrity. B.A. degree required; HR certifications are a plus. Compensation: Annual salary range: $120k \- $130k If you meet these qualifications and are excited about joining an already thriving and growing team, submit your resume today! We look forward to connecting with you and putting you in the spotlight! "}}],"is Mobile":true,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50987327","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Hotel"},{"field Label":"Work Experience","uitype":2,"value":"5+ years"},{"field Label":"Salary","uitype":2,"value":"121 \- 130k"},{"field Label":"City","uitype":1,"value":"Huntington Beach"},{"field Label":"State\/Province","uitype":1,"value":"California"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"90742"}],"header Name":"Hotel Human Resource Director","widget Id":"313140000000072311","is JobBoard":"false","user Id":"313140000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"313140000003651164","FontSize":"12","google IndexUrl":"https:\/\/hospitalityspotlight.zohorecruit.com\/recruit\/ViewJob.na?digest=cOd7fmwSdddcZBaxv.wic B6p2YixxQKuYs3vlByS9qI\-&embedsource=Google","location":"Huntington Beach","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"kue3k9f8044db27e84498aca9c1e10182b8ea"}

What are we looking for? Basic Qualifications: 3+ years of executive committee experience in a high luxury environment In-depth knowledge of luxury standards and offerings Experience in a leadership capacity at a $40M revenue or greater at a luxury property Experience managing CapEx projects Proven success in ownership relations Successful with union partnerships Preferred Qualifications: Forbes 5* knowledge Blend of rooms and F&B experience highly desired Hilton brand experience Local market expertise Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage - for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO) Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs Salary Range\: The annual salary range for this role is $210,000 - $230,000 and is based on applicable and specialized experience and location Property Details: The Waldorf Astoria Beverly Hills is an urban oasis in the heart of Southern California. Nestled at the iconic intersection of Wilshire and Santa Monica Boulevard, the hotel offers an unforgettable experience in one of the world's most glamorous cities. Guests enjoy the pinnacle of luxury and elegance-whether indulging in a dream getaway, savoring world-class cuisine or soaking in the sights and sounds of nearby Hollywood. Click HERE to learn more about this property. What will I be doing? As Hotel Manager, you will oversee the overall operation of the property, ensuring excellence across key guest-facing departments, including Hotel Operations and Food & Beverage. You will be responsible for maximizing profitability, enhancing guest satisfaction, and driving team member engagement, all while upholding the hotel's commitment to exceptional quality and service. In this role, you will: Act as the top operator in the General Manager's absence. Lead and support department leaders to ensure seamless operations and memorable guest experiences. Implement and monitor daily quality processes across the hotel. Partner with ownership and corporate leadership as needed. Recruit, develop, counsel, and evaluate team members to foster a culture of excellence. EOE/AA/Disabled/Veterans

Job Title: General Manager - Select Service Hotel Company: Marvin Love and Associates Compensation: $110,000 - $120,000 + 20 - 30% Bonus Marvin Love and Associates is seeking a highly skilled and motivated General Manager for a select service hotel located in Central California. The successful candidate will have a strong background in hotel management and a passion for delivering exceptional guest experiences. This role demands a strategic leader who can oversee daily hotel operations, enhance profitability, and lead a dedicated team to achieve the highest standards of service. Responsibilities: Manage all aspects of hotel operations, ensuring smooth functionality and excellent guest service Develop and execute operational strategies to achieve and exceed budgeted revenues and control costs Lead, mentor, and develop hotel staff, fostering a positive and productive work environment Oversee the recruitment, training, and performance management of hotel personnel Monitor financial performance and implement corrective action plans when necessary Ensure compliance with brand standards and health and safety regulations Build relationships with guests to enhance loyalty and revenue generation Implement marketing initiatives and promotional campaigns to maximize occupancy Requirements Requirements: Bachelor's degree in Hospitality Management, Business Administration, or a related field Minimum of 5 years of hotel management experience, preferably in a select service property Strong interpersonal and communication skills Proven track record of achieving financial targets and improving operational efficiency Knowledge of revenue management and marketing strategies Ability to lead a team and enhance staff performance Strong problem-solving skills and attention to detail Flexible schedule with availability to work nights, weekends, and holidays as needed Experience with hotel management software and reporting tools Benefits Retirement Plan (401k, IRA) 💰 Salary: $95k+ 20% Company Profit Sharing Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job Description Hotel General Manager We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $69,000 - $100,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. • Ensure all known opportunities are in CRM and completely accurate and updated at all times. • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year technology sales or hospitality experience preferred • Prior sales experience in audiovisual is a plus • Knowledge of hospitality industry and sales processes preferred • Technical aptitude and computer proficiency required • Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 4-5 hours per day • Standing: 2-3 hours per day • Walking: 2-3 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0-1 hour per day • Grasping: 0-1 hour per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs*: Occasionally • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Hospitality Spotlight is working with a luxury client in Southern California and we are looking for a hotel Food and Beverage Director. The Work: Oversee day\-to\-day food and beverage operations for a luxury hotel with multiple outlets Maintain and always strive for high\/luxury level of F&B service in all areas to maximize profits of hotel bar, banquet, restaurant and room service. Develop the overall F&B hotel strategy to maximize guest satisfaction, colleague satisfaction and financial performance Build and maintain strong working relationships Promote efficient operating procedures to provide a flawless guest experience Resolve problems and communicate to ensure consistency and memorable guest service Promote a positive work environment while mentoring the team Plus additional duties as required What you've already done (requirements): Minimum of 6+ years as a Director of F&B with a high end\/luxury hotel Thinks critically and objectively; has excellent problem solving skills and the ability to make quick decisions based on business demands. Understands and interprets hotel financial reports; generates, and analyzes budgets and labor reports. Has a passion for hospitality, demonstrated by a progressive hotel career. Working knowledge and passion for wine, spirits and cocktail trends Previous experience working with both brand and independent\/boutique hotel banquets and restaurants Strong “Can Do” attitude Technologically savvy, with a strong understanding of Social Media. Luxury hotel experience required Bachelor’s degree preferred Must possess a track record of successful leadership and have the ability to teach and mentor the team Developed interpersonal, adaptive influencing and supervisory management skills Team player and analytical with the ability to multitask Excellence in business ethics and integrity Submit your resume if you meet all of the qualifications and are excited about joining an already successful and growing team. We look forward to connecting and shining our spotlight on you! \- Hospitality Spotlight Team "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"50987327","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"Hotel"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":2,"value":"111 \- 120k"},{"field Label":"City","uitype":1,"value":"Huntington Beach"},{"field Label":"State\/Province","uitype":1,"value":"California"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"90742"}],"header Name":"Hotel Food and Beverage Director","widget Id":"313140000000072311","is JobBoard":"false","user Id":"313140000000083003","attach Arr":[],"custom Template":"5","is CandidateLoginEnabled":true,"job Id":"313140000002569057","FontSize":"12","google IndexUrl":"https:\/\/hospitalityspotlight.zohorecruit.com\/recruit\/ViewJob.na?digest=cOd7fmwSdddcZBaxv.wic K5@@wG39D1JBcCAWyVKZOE\-&embedsource=Google","location":"Huntington Beach","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"kue3k9f8044db27e84498aca9c1e10182b8ea"}