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Hotel director jobs in Somerville, MA - 26 jobs
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Trading Room Director and Lecturer of Finance
Bentley University
Hotel director job in Waltham, MA
Bentley University seeks to fill a joint position as Lecturer of Finance, and Director of the Trading Room for academic year 2024-2025, to begin Fall 2024. The Director reports to the Chair of Finance Department and Sr Associate Dean of Business. Trading Room Responsibilities: The TR Director is responsible for the overall supervision of the Hughey Center for Financial Services/Trading Room. Specific responsibilities include supervising payroll, staff hiring/training; scheduling for events, preparing and forecasting budgets, purchasing; maintaining liaison with vendors, working on social media feeds and website, and working with the Academic Technology Center to identify appropriate technology and software needs for TR operations. The Director is also responsible for liaising with guest speakers, visitors, corporate guests, senior administrators, and trustees. The Director works with the Chair of Finance Department to recruit guest speakers for our Fireside Chats events - engaging alums and professional executives to present cutting-edge topics in finance, economics, management, and arts and science to faculty and students. The Director works with the Chair of Finance Department to develop and market executive training programs and Wall Street 101 programming. Department of Finance Teaching Responsibilities: In this capacity, the TR Director will teach five courses per year, as directed by the Chair of the Finance Department. Teaching typically will focus on introductory and upper-level courses at the undergraduate level. We are seeking candidates with experience teaching courses in Finance. Minimum Qualifications: The ideal candidate must have a graduate degree in finance or related discipline. Previous work experience in a trading room environment as a trader or in any managerial capacity at a financial services company is strongly desirable. The ability to teach trading concepts and design trading courses is a strong plus. Experience with securities valuation and developing trading rules using Excel is a must. The ideal candidate must be proficient with Bloomberg Terminal, including building Excel-based valuation models using Bloomberg API, Visual Basic, Pivot, Vlookups, macro, and goal-seeking. Familiarity with FactSet, Morningstar Direct, and CapIQ is also desirable. Travel to Boston, NYC, and Chicago, is required to maintain impactful external visibility with the financial community. Excellent communication and interpersonal skills (writing and oral) are a must. The Trading Room is the centerpiece of The Hughey Center for Financial Services (HCFS), named in honor of Bentley University alumnus David A. Hughey '55 (retired executive vice president of Dean Witter Intercapital), was established in 1997. The center was inaugurated by Mr. Peter S. Lynch, the former manager of Magellan Fund, and Vice Chairman, Fidelity Management & Research Company. The HCFS has earned a national reputation and has been featured on national and international media. The center's mission is to extend the educational goals of Bentley University through innovative classroom pedagogy, cutting-edge financial research, and real-world applications. ********************************************* The Finance department offers an array of courses supporting BS Finance, MS Finance, and MBA (Finance concentration) degrees at Bentley. We also support the Advanced Standing in Finance program (************************************************************************************ where some of our top students pursue the BS and MS degrees at Bentley. The department actively engages with students outside the classroom through initiatives and support of student organizations including the Bentley Investment Group (*********************************************************************** Bentley Sustainable Investment Group (********************************* the Lab for Economics, Accounting, and Finance (************************************** and the Trading Room (********************************************* to name a few examples. For more information about the Finance faculty, please see faculty profiles at: ****************************************************** Bentley University: Bentley University, located in suburban Boston, is an AACSB and NECHE accredited institution that enrolls approximately 5,500 students at the undergraduate, graduate, and doctoral levels. Bentley is ranked at or near the top in several categories by US News & World Report, including Best Regional Universities North and Most Innovative Schools, with Bloomberg ranking Bentley in the top 20 undergraduate business programs. Bentley's high graduation and retention rates and top-ranked Pulsifer Career Center reflects a commitment to student success and inclusiveness. With a strong faculty of teacher-scholars, Bentley strives to be a “Force for Good” through the integration of business with the arts and sciences, and a strong emphasis on ethics and social responsibility. Providing a stimulating academic community for faculty, staff, and students, Bentley supports its faculty as they pursue cutting-edge research and bring their expertise and real world understanding into the classroom. Bentley is committed to the teacher-scholar model where teaching, scholarship, service and community engagement are expected and valued. We seek qualified faculty who represent diverse backgrounds, interests and talents and share a commitment to high ethical standards and a willingness to embrace challenge and change. To apply: The candidate must create a profile by uploading application materials at: ********************************************** For full consideration, candidates should submit the following as part of the application: -Updated CV or resume -Cover Letter -A Teaching Statement, which should include a description of how the faculty member has demonstrated or intends to create and support an inclusive classroom environment. -Please provide contact information for three references Bentley University requires references checks and may conduct other pre-employment screening. DIVERSITY STATEMENT Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community. Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds. #J-18808-Ljbffr$56k-76k yearly est. 5d agoHotel Director of Sales- Hilton Garden Inn
River Link Hotels
Hotel director job in Danbury, CT
River Link Hotels is hiring for Director of Sales prior Hilton brand experience is preferred. Experience with selling banquet and meeting room space is required. Benefits include- PTO Time, Paid Holidays, Quarterly Bonus, Sales Commission, Flexible schedule, Hotel Discounts & cell phone expense contribution. Job description The Director of Sales is responsible for leading business development and top-line revenue for hotel-related segments, hotel, including group, volume transient room, and catering sales. The individual is also charged with evaluating, creating and implementing strategies to achieve optimal business mix, positive market performance, pricing, and direct sales actions and deployment. The Director of Sales also develops and solicits business, supervise sales-related personnel, and implement sales and marketing strategies from all markets to ensure booking success and drive revenue success for the hotel. Key Responsibilities: * Inspire and demonstrate a positive team culture with clear communication amongst sales and hotel team colleagues. * Recruit, retain, and evaluate the sales and catering team, resolve problems, provide open communication and recommend guidance, discipline, and training where appropriate. * Establish and implement strategies for rates, policies and sales deployment for revenue sources, through review of competitive data, demand analysis and mix. * Negotiate and follow established operational processes for booking business (proposals, contracts, and customer correspondence). * Drive individual and team achievement of established and measurable goals. * Direct and manage all group, transient and catering sales activities to maximize revenue for the hotel. * Prepare, implement and compile data and reports for the annual business plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. * Identify and pursue new and repeat business through individual and team prospecting activities, to include telephone calls, property visits, market visits, and networking events. * Organize and/or attend scheduled sales, business review, BEO, event or related meetings, as necessary. * Develop a working knowledge of the operations of the hotel, including any food and beverage, guest services, reservations, and others as needed. * Professionally represent the hotel in community and industry-related organizations and events. * Oversee department and hotel/owner rules and compliance as required, including any federal, state, and local employment and civil rights laws. * Participate in the hotel's Manager on Duty Program. * Perform any other job-related duties as assigned. Job Skills and Qualifications: * Bachelor's degree from four-year college or university (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience. * 5+ years of sales leadership. * Ability to exercise excellent communication, presentation, organization, time management, and listening skills. * Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel. * Ability to work collaboratively with colleagues, team members, customers and management through in-person, telephone and written forms. * Ability to use analytical skills to evaluate business, market trends, demand generators, economic factors, and key data sources to make effective business decisions. * Proficient in managing/using sales automation (Delphi.fdc preferred) & OnQ PMS Systems. * Prior Hilton Brand family experience preferred. * This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.$80k-130k yearly est. 14d agoHotel Houseperson
Boss Consulting HR
Hotel director job in South Kingstown, RI
We are seeking a Houseperson for the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for: Stripping guest rooms of sheets, linens, and towels Stocking housekeeping carts Assisting with guest laundry Some minor maintenance responsibilities Clean public areas Other duties as assigned Ideal candidates have previous experience working as a housekeeper or house person in a hotel. Previous experience with basic maintenance responsibilities is preferred. This position is a physically demanding position and requires the ability to stand, bend and lift regularly. The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.$66k-107k yearly est. 60d+ agoAssistant Hotel Manager
American Cruise Lines
Hotel director job in Connecticut
Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. Assist Hotel Manager as directed. Assists Restaurant Manager during all meal services. Performs duties of Hotel General Manager when Hotel General Manager is off ship. Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. Present and available during all meal services, either front or back of house including secondary dining outlet. Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. Assists & verifies stateroom inspections. Assists and verifies with Housekeeping Manager for the Turnaround Day process. Oversees bartender steward ensuring secondary bar operations run smoothly. Displays leadership and maintains professional presence. Visible and available to all guests and crew. Holds officers and crew accountable to American Cruise Lines' standards. Complies with American Cruise Lines' Operations Manual, service standards, and procedures. Assesses the performance of the management team and provides immediate corrective feedback. Anticipates the needs of guests and crew. Responds quickly to guest requests and ensures follow-through of service delivery. Identifies problems, resolves immediately, and requests home office support as needed. Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. Assists ship officers in achieving weekly sales goals. Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. Maintains sanitation and cleanliness standards of crew rooms. Monitors shipboard business transactions, accounting, timecards, and home office reporting. Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. Tracks all hotel maintenance items and ensures completion. Creates consistent and positive crew experiences to improve employee retention. Perform bartending duties as needed with other management personnel. Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. Business degree may be considered with management and hospitality experience. Military experience may be considered with management and hospitality experience. Strong organizational skills and excellent verbal and written communication skills (English). Proficiency in Microsoft Office Suite applications. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. US Coast Guard regulated pre-employment drug test. Transportation Worker Identification Credential (TWIC). Attributes for Success: Ability to motivate, train, and assess individual and team performance. Superior time management. Ability to manage and solve problems. Sense of urgency in all passenger, crew, and home office requests. Positive attitude and receptive to continuous performance feedback. Consistent, accountable, confident, assertive, and committed. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary Travel Accommodations. No living expenses aboard the ship (room and board are included). Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*$68k-101k yearly est. 56d agoPart-Time Hotel Employee
Blue Sky Hospitality Solutions
Hotel director job in Connecticut
Job Title: Part-Time Hotel Team Member (Cross-Trained) Job Type: Part-Time We are seeking a reliable and flexible Part-Time Hotel Team Member to join our team. This position will be cross-trained in multiple areas of hotel operations to support daily needs and ensure an excellent guest experience. Responsibilities will include, but are not limited to, Room Attendant, Breakfast Attendant, and Public Space Attendant duties. Key Responsibilities: Room Attendant: Clean and maintain guest rooms according to brand and hotel standards, including making beds, replenishing supplies, and reporting maintenance issues. Breakfast Attendant: Set up, maintain, and replenish the breakfast area; ensure cleanliness and food safety standards are followed; assist guests as needed. Public Space Attendant: Clean and maintain public areas such as lobbies, restrooms, hallways, and back-of-house areas to ensure a clean and welcoming environment. Provide friendly, courteous service to all guests and respond promptly to guest needs or concerns. Follow all safety, sanitation, and company policies. Assist other departments as needed based on business demands. Qualifications: Previous hotel or hospitality experience preferred but not required. Ability to work independently and as part of a team. Strong attention to detail and time management skills. Excellent customer service and communication skills. Ability to stand, walk, bend, and lift up to 40 lbs for extended periods. Flexible availability, including weekends and holidays.$58k-83k yearly est. Auto-Apply 26d agoDirector of Rooms
The Vanderbilt
Hotel director job in Newport, RI
The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city's social hub and a vibrant, historic gem waiting to be explored. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room. Dining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more. For more information: auberge.com/vanderbilt/ Follow The Vanderbilt on Facebook and Instagram @VanderbiltAuberge Job Description Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality. Manage the day-to-day operations of the rooms division, primarily overseeing front office and guest services to ensure a smooth and efficient operation. Additionally, providing administrative support to housekeeping and spa when needed. Implement and uphold high standards of guest service, ensuring that all guests experience a perfect pre-arrival, creative experience itineraries, seamless check-in, comfortable and personalized stay, and efficient check-out process. Lead and motivate a diverse team of front office and guest service professionals, providing guidance, training, and support to ensure excellence in service delivery. Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards. Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives. Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency. Qualifications Several years of progressive experience in hotel management, with a focus on rooms division operations and front office management. Prior experience in supervisory or managerial roles is essential. A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement. Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training, performance evaluation, and fostering a positive work environment. Sound analytical and strategic thinking skills, including the ability to analyze performance metrics, make data-driven decisions, and implement strategies to optimize room revenue and guest satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.$60k-83k yearly est. 6d agoDirector of Rooms
Auberge Resorts Collection
Hotel director job in Newport, RI
The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city's social hub and a vibrant, historic gem waiting to be explored. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room. Dining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more. For more information: auberge.com/vanderbilt/ Follow The Vanderbilt on Facebook and Instagram @VanderbiltAuberge Job Description Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality. Manage the day-to-day operations of the rooms division, primarily overseeing front office and guest services to ensure a smooth and efficient operation. Additionally, providing administrative support to housekeeping and spa when needed. Implement and uphold high standards of guest service, ensuring that all guests experience a perfect pre-arrival, creative experience itineraries, seamless check-in, comfortable and personalized stay, and efficient check-out process. Lead and motivate a diverse team of front office and guest service professionals, providing guidance, training, and support to ensure excellence in service delivery. Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards. Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives. Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency. Qualifications Several years of progressive experience in hotel management, with a focus on rooms division operations and front office management. Prior experience in supervisory or managerial roles is essential. A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement. Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training, performance evaluation, and fostering a positive work environment. Sound analytical and strategic thinking skills, including the ability to analyze performance metrics, make data-driven decisions, and implement strategies to optimize room revenue and guest satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.$64k-88k yearly est. 1d agoDirector of Rooms
Island Hospitality
Hotel director job in Portsmouth, NH
As our Director of Rooms, you will be accountable for overseeing the organization, staff, and quality of the operations in Guest Services, Housekeeping, and Laundry while providing all guests with quality service and maximizing room revenue. This position may require flexible scheduling availability. Requirements Job Requirements: Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards Notify supervisors of any damages, deficits, and/or disturbances Ensure that departments achieve or exceed guest's service expectations Control all purchases for the department, consistently aware of quality and cost Prepare team member schedules in accordance with budgets and business forecasts Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions Job Qualifications: Knowledge of budget preparation, payroll, and cost spending controls Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member of the Month, Quarter, and Year recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.$72k-101k yearly est. 60d+ agoHotel Maintenance
Mananto Enterprises LLC The Northampton Hotel
Hotel director job in Northampton, MA
Job Description Hotel Maintenance Technician We are seeking a skilled and reliable Hotel Maintenance Technician to join our team at The Hotel Northampton. The ideal candidate will be responsible for maintaining the hotel's facilities, ensuring everything from guest rooms to public areas are in excellent condition. This role requires a strong attention to detail, a proactive approach to problem-solving, and the ability to work independently as well as part of a team. **Key Responsibilities:** - Perform routine maintenance tasks including plumbing, electrical, carpentry, painting, and HVAC work to ensure the hotel's facilities are well-maintained and operational. - Respond promptly to maintenance requests from hotel staff and guests, addressing issues in a timely and professional manner. - Conduct regular inspections of the hotel's facilities and equipment, identifying and resolving any potential problems before they escalate. - Maintain accurate records of maintenance work performed, including repairs and scheduled maintenance. - Ensure compliance with safety regulations and hotel policies, promoting a safe environment for guests and employees. - Collaborate with other departments to minimize disruption to guests' experiences and assist in all departments when needed. - Assist with renovations and upgrades as needed, including supporting contractors and vendors during special projects. - Assist in maintaining inventory of necessary maintenance supplies and tools while keeping track of budget constraints. - Maintain a clean and organized work environment, ensuring that tools and equipment are properly stored and maintained. - Participate in ongoing training and professional development to stay up-to-date with industry best practices. **Qualifications:** - High school diploma or equivalent; technical certification or vocational training in a relevant field preferred. - Proven experience as a maintenance technician or similar role, preferably within a hotel or hospitality setting. - Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance procedures. - Ability to troubleshoot and repair a wide variety of maintenance issues. - Excellent time management skills and the ability to prioritize tasks. - Strong communication and interpersonal skills, with a customer-service-focused mindset. - Ability to work flexible hours, including nights, weekends, and holidays as necessary. - Basic computer skills for record-keeping and managing maintenance requests. - Assist in all hotel departments as needed and as requested by department managers **Physical Requirements:** - Ability to lift and carry up to [specific weight limit]. - Ability to stand, walk, climb stairs, and perform physical labor for extended periods. - Comfort in working with tools and equipment, including power tools and ladders. **Benefits:** - Competitive salary and performance-based incentives - Health, dental, and vision insurance - Paid time off and holiday pay - Opportunities for professional development and career advancement **How to Apply:** Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Join us at The Hotel Northampton and be part of a dedicated team that values excellence in service and maintenance! We look forward to meeting you!$41k-63k yearly est. 13d agoGeneral Hotel Maintenance
RRI West Management
Hotel director job in West Springfield Town, MA
Do you like to fix things? Then we have a job for you! We are seeking a Full Time General Maintenance GSR to join our Team with a starting Wage up to $17.00! RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits! Health insurance Dental Vision Competitive Pay Pet Insurance Employer Paid Life Insurance PTO after 60 days! 401K with Employer Match Career Growth Opportunities The General Maintenance Guest Service Representative (GSR)is responsible for maintaining the general appearance of the building and grounds in accordance with the Repair and Maintenance Manual and inspection requirements. This position is critical to ensure the quality of the building, rooms and exterior for the safety and security of our guests and staff. Always maintain positive guests' relations and understand guest's service needs. Using the company's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas. Maintain inn parking lot, grounds, and appearance of the exterior of building(s), keeping areas free of trash and debris. Complete Repair and Maintenance Program (RPM) on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. Inspect property to identify current and potential needs and report findings to Supervisor. Maintain safety and security of inn and follow key and lock procedures. Clean pool area if applicable. Assist Regional Facility Project Manager (RFPM) and/or Skilled Maintenance GSR with projects as assigned. Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized and in safe condition. Clean and replace vanity/bath/room lights. Assist Housekeeping GSR's in maintaining guest rooms. Maintain confidentiality of guests' information and pertinent hotel data. Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. Empty all trash from exterior and lobby receptacles at least 2x's per day, as determined by Inn Management. Provide services for guests upon request. Ability to work in non-climate control conditions, such as heat, cold, rain or snow at exterior corridor properties. Comply with all RR IWest and OHSA standards relating to safety and security. Cross train in laundry, housekeeping and/or front desk functions, if possible. Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members. May be required to work nights, weekends, and Holidays. Performs other duties as assigned. Qualifications 1-2 years in previous maintenance or customer service position required. Knowledge of general hand tools/equipment strongly preferred. Must be able to easily and frequently change from one task to another based on guests' needs. Frequent lifting and bending required. Ability to be a self-starter and work with minimal supervision. May be required to work nights, weekends and/or holidays. Must be able to work in all types of weather conditions. Have basic communication skills (reading, writing, comprehension). Be able to utilize a computer for timekeeping, OHSA training, etc. Bi-lingual (English Spanish) preferred but not required.$17 hourly 32d agoHotel Houseperson - Fairfield by Marriott, Plymouth, NH
Lafrance Hospitality
Hotel director job in Plymouth, NH
Join us at Fairfield Inn & Suites by Marriott, Plymouth, NH! We are very excited to be adding new team members to our hotel. We are looking for Part-Time Houseperson. As a Hotel Houseperson you will be maintaining public space & common area cleanliness as well as helping with light maintenance duties as needed. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. Responsibilities: Cleaning and maintaining the general appearance of public areas and corridors of the hotel Basic cleaning, vacuuming, trash removal etc. Assisting guests with requests Light maintenance issues Pay: $15 - $17 per hour Shift: Part - Time, with weekend availability, day and night shifts open Keywords: house person, housekeeping, hotel cleaner, maintenance Requirements Strong Attention to detail Experience in a hotel, preferred but not a requirement Must be able to lift up to 50 lbs Benefits DailyPay - Get Paid Any Day! Brand Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training$15-17 hourly Auto-Apply 9d agoHotel Sales Manager
Sturbridge Host Hotel
Hotel director job in Sturbridge, MA
The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team. While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members. Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role. Job Description Position Summary The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability. Key Responsibilities Proactively identify, pursue, and secure new group, corporate, and event business. Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners. Develop and execute strategic sales plans to meet or exceed revenue goals. Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs. Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events. Attend industry events, trade shows, and networking functions to generate leads and build brand awareness. Maintain accurate records in the hotel's sales and CRM systems. Analyze market trends and competitor performance to adjust strategies accordingly. Conduct site inspections and client visits as needed. Qualifications 3+ years of hotel sales experience, preferably in a full-service or upscale property. Solid understanding of event planning, logistics, and execution within a hospitality environment. Proven track record of achieving sales targets and managing key accounts. Excellent communication, presentation, and negotiation skills. Strong organizational and time-management abilities. Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools. Ability to work flexible hours, including occasional evenings and weekends as needed for events. Additional Information Why Join Us? Competitive salary + performance-based bonuses Opportunity for career growth and professional development Supportive and collaborative work environment Discounts on stays and amenities across our hotel group A few additional requirements to be successful. All of our team members are expected to treat our guests and coworkers equally, the following applies as well. Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures All your information will be kept confidential according to EEO guidelines. Ready to take your hospitality sales career to the next level? Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.$41k-64k yearly est. 1d agoHotel Sales Manager
Sturbridge Host Hotel & Conference Center
Hotel director job in Sturbridge, MA
The Sturbridge Host Hotel + Conference Center is centrally located in Sturbridge Massachusetts on beautiful Cedar Lake. We offer 232 guest rooms, with 24 mini suites, 5 suites, along with 35,000 square feet of flexible meeting space. We also offer a variety of catering options for our events and functions, all produced by our dynamic kitchen team. While this may sound impressive, what is even more impressive is our team of dedicated individuals working together to make our business a success. At the beginning of 2020 we welcomed a new owner. Seeing all the potential our property has to offer, renovations began. We are upgrading our facility, modernizing our technology and working on new opportunities for our team and potential team members. Our team is comprised of dedicated, welcoming and personable individuals all working hard to write our new chapter in our success. To join our team, you'll have a great personality, be welcoming, ensuring hospitality is number one not only for our guests but for your fellow team members. You will also be able to provide some of the details below, to help you in the role. Job Description Position Summary The Hotel Sales Manager is responsible for driving revenue through proactive sales efforts, relationship management, and effective coordination with the events and operations teams. This role focuses on identifying new business opportunities, maintaining existing accounts, and ensuring successful execution of events that enhance client satisfaction and hotel profitability. Key Responsibilities Proactively identify, pursue, and secure new group, corporate, and event business. Build and maintain strong relationships with clients, meeting planners, travel agencies, and corporate partners. Develop and execute strategic sales plans to meet or exceed revenue goals. Respond promptly to leads and inquiries, preparing proposals and contracts tailored to client needs. Coordinate with the events and operations teams to ensure smooth execution of meetings, conferences, weddings, and other events. Attend industry events, trade shows, and networking functions to generate leads and build brand awareness. Maintain accurate records in the hotel's sales and CRM systems. Analyze market trends and competitor performance to adjust strategies accordingly. Conduct site inspections and client visits as needed. Qualifications 3+ years of hotel sales experience, preferably in a full-service or upscale property. Solid understanding of event planning, logistics, and execution within a hospitality environment. Proven track record of achieving sales targets and managing key accounts. Excellent communication, presentation, and negotiation skills. Strong organizational and time-management abilities. Familiarity with hotel property management systems (PMS), sales platforms (Delphi, Opera, Caterease, etc.), and CRM tools. Ability to work flexible hours, including occasional evenings and weekends as needed for events. Additional Information Why Join Us? Competitive salary + performance-based bonuses Opportunity for career growth and professional development Supportive and collaborative work environment Discounts on stays and amenities across our hotel group A few additional requirements to be successful. All of our team members are expected to treat our guests and coworkers equally, the following applies as well. Maintains a professional image, including appearance, verbiage, and body language, at all times Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction Fosters teamwork by offering assistance to others, as needed Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures All your information will be kept confidential according to EEO guidelines. Ready to take your hospitality sales career to the next level? Apply now by submitting your resume and a brief cover letter outlining your relevant experience and passion for hospitality sales.$41k-64k yearly est. 60d+ agoHotel Director of Sales- Hilton Garden Inn
River Link Hotels
Hotel director job in Danbury, CT
River Link Hotels is hiring for Director of Sales prior Hilton brand experience is preferred. Experience with selling banquet and meeting room space is required. Benefits include- PTO Time, Paid Holidays, Quarterly Bonus, Sales Commission, Flexible schedule, Hotel Discounts & cell phone expense contribution. Job description The Director of Sales is responsible for leading business development and top-line revenue for hotel-related segments, hotel, including group, volume transient room, and catering sales. The individual is also charged with evaluating, creating and implementing strategies to achieve optimal business mix, positive market performance, pricing, and direct sales actions and deployment. The Director of Sales also develops and solicits business, supervise sales-related personnel, and implement sales and marketing strategies from all markets to ensure booking success and drive revenue success for the hotel. Key Responsibilities: • Inspire and demonstrate a positive team culture with clear communication amongst sales and hotel team colleagues. • Recruit, retain, and evaluate the sales and catering team, resolve problems, provide open communication and recommend guidance, discipline, and training where appropriate. • Establish and implement strategies for rates, policies and sales deployment for revenue sources, through review of competitive data, demand analysis and mix. • Negotiate and follow established operational processes for booking business (proposals, contracts, and customer correspondence). • Drive individual and team achievement of established and measurable goals. • Direct and manage all group, transient and catering sales activities to maximize revenue for the hotel. • Prepare, implement and compile data and reports for the annual business plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. • Identify and pursue new and repeat business through individual and team prospecting activities, to include telephone calls, property visits, market visits, and networking events. • Organize and/or attend scheduled sales, business review, BEO, event or related meetings, as necessary. • Develop a working knowledge of the operations of the hotel, including any food and beverage, guest services, reservations, and others as needed. • Professionally represent the hotel in community and industry-related organizations and events. • Oversee department and hotel/owner rules and compliance as required, including any federal, state, and local employment and civil rights laws. • Participate in the hotel's Manager on Duty Program. • Perform any other job-related duties as assigned. Job Skills and Qualifications: • Bachelor's degree from four-year college or university (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience. • 5+ years of sales leadership. • Ability to exercise excellent communication, presentation, organization, time management, and listening skills. • Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel. • Ability to work collaboratively with colleagues, team members, customers and management through in-person, telephone and written forms. • Ability to use analytical skills to evaluate business, market trends, demand generators, economic factors, and key data sources to make effective business decisions. • Proficient in managing/using sales automation (Delphi.fdc preferred) & OnQ PMS Systems. • Prior Hilton Brand family experience preferred. • This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.$80k-130k yearly est. 29d agoAssistant Hotel Manager
American Cruise Lines
Hotel director job in Provincetown, MA
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*$61k-90k yearly est. 59d agoDirector of Rooms
Auberge Resorts
Hotel director job in Newport, RI
The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city's social hub and a vibrant, historic gem waiting to be explored. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room. Dining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more. For more information: auberge.com/vanderbilt/ Follow The Vanderbilt on Facebook and Instagram @VanderbiltAuberge Job Description Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality. * Manage the day-to-day operations of the rooms division, primarily overseeing front office and guest services to ensure a smooth and efficient operation. Additionally, providing administrative support to housekeeping and spa when needed. * Implement and uphold high standards of guest service, ensuring that all guests experience a perfect pre-arrival, creative experience itineraries, seamless check-in, comfortable and personalized stay, and efficient check-out process. * Lead and motivate a diverse team of front office and guest service professionals, providing guidance, training, and support to ensure excellence in service delivery. * Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards. * Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives. * Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency. Qualifications * Several years of progressive experience in hotel management, with a focus on rooms division operations and front office management. Prior experience in supervisory or managerial roles is essential. * A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement. * Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training, performance evaluation, and fostering a positive work environment. * Sound analytical and strategic thinking skills, including the ability to analyze performance metrics, make data-driven decisions, and implement strategies to optimize room revenue and guest satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.$64k-88k yearly est. 6d agoHotel Maintenance
Mananto Enterprises The Northampton Hotel
Hotel director job in Northampton, MA
Hotel Maintenance Technician We are seeking a skilled and reliable Hotel Maintenance Technician to join our team at The Hotel Northampton. The ideal candidate will be responsible for maintaining the hotel's facilities, ensuring everything from guest rooms to public areas are in excellent condition. This role requires a strong attention to detail, a proactive approach to problem-solving, and the ability to work independently as well as part of a team. **Key Responsibilities:** - Perform routine maintenance tasks including plumbing, electrical, carpentry, painting, and HVAC work to ensure the hotel's facilities are well-maintained and operational. - Respond promptly to maintenance requests from hotel staff and guests, addressing issues in a timely and professional manner. - Conduct regular inspections of the hotel's facilities and equipment, identifying and resolving any potential problems before they escalate. - Maintain accurate records of maintenance work performed, including repairs and scheduled maintenance. - Ensure compliance with safety regulations and hotel policies, promoting a safe environment for guests and employees. - Collaborate with other departments to minimize disruption to guests' experiences and assist in all departments when needed. - Assist with renovations and upgrades as needed, including supporting contractors and vendors during special projects. - Assist in maintaining inventory of necessary maintenance supplies and tools while keeping track of budget constraints. - Maintain a clean and organized work environment, ensuring that tools and equipment are properly stored and maintained. - Participate in ongoing training and professional development to stay up-to-date with industry best practices. **Qualifications:** - High school diploma or equivalent; technical certification or vocational training in a relevant field preferred. - Proven experience as a maintenance technician or similar role, preferably within a hotel or hospitality setting. - Strong knowledge of plumbing, electrical systems, HVAC, and general building maintenance procedures. - Ability to troubleshoot and repair a wide variety of maintenance issues. - Excellent time management skills and the ability to prioritize tasks. - Strong communication and interpersonal skills, with a customer-service-focused mindset. - Ability to work flexible hours, including nights, weekends, and holidays as necessary. - Basic computer skills for record-keeping and managing maintenance requests. - Assist in all hotel departments as needed and as requested by department managers **Physical Requirements:** - Ability to lift and carry up to [specific weight limit]. - Ability to stand, walk, climb stairs, and perform physical labor for extended periods. - Comfort in working with tools and equipment, including power tools and ladders. **Benefits:** - Competitive salary and performance-based incentives - Health, dental, and vision insurance - Paid time off and holiday pay - Opportunities for professional development and career advancement **How to Apply:** Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Join us at The Hotel Northampton and be part of a dedicated team that values excellence in service and maintenance! We look forward to meeting you!$41k-63k yearly est. 60d+ agoHotel Houseperson - Fairfield by Marriott, Plymouth, NH
Lafrance Hospitality
Hotel director job in Plymouth, NH
Job Description Join us at Fairfield Inn & Suites by Marriott, Plymouth, NH! We are very excited to be adding new team members to our hotel. We are looking for Part-Time Houseperson. As a Hotel Houseperson you will be maintaining public space & common area cleanliness as well as helping with light maintenance duties as needed. Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500. Responsibilities: Cleaning and maintaining the general appearance of public areas and corridors of the hotel Basic cleaning, vacuuming, trash removal etc. Assisting guests with requests Light maintenance issues Pay: $15 - $17 per hour Shift: Part - Time, with weekend availability, day and night shifts open Keywords: house person, housekeeping, hotel cleaner, maintenance Requirements Strong Attention to detail Experience in a hotel, preferred but not a requirement Must be able to lift up to 50 lbs Benefits DailyPay - Get Paid Any Day! Brand Hotel Room Discounts Company Wide Hotel Room Discount Program Referral Bonus Incentive Retention Bonus Incentive Annual Review Program Extensive Room for Growth Paid Training$15-17 hourly 10d agoSkilled Hotel Maintenance
RRI West Management
Hotel director job in South Deerfield, MA
We are seeking a Skilled Maintenance GSR to join our Team with a starting Wage up to $18.00! RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team Full Time and you will enjoy these benefits! Health insurance Dental Vision Competitive Pay Pet Insurance Employer Paid Life Insurance PTO after 60 days! 401K with Employer Match Career Growth Opportunities The Skilled Maintenance Guest Service Representative (GSR) is responsible for maintaining the interior and exterior of the building, including grounds and mechanical equipment in accordance with the Repair and Maintenance Manual and inspection requirements. This position is critical to ensure the quality of the building, rooms and exterior for the safety and security of our guests and staff. Maintain positive guests' relations at all times and understand guest's service needs. Using the company's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety and organization of guest rooms and other areas. Maintain inn parking lot, grounds and appearance of the exterior of building(s), keeping areas free of trash and debris. Complete Repair and Maintenance Program (RPM) on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. Inspect property to identify current and potential needs and report findings to Supervisor. Maintain safety and security of inn and follow key and lock procedures. Clean pool area if applicable. Assist Regional Facility Project Manager (RFPM) and/or Skilled Maintenance GSR with projects as assigned. Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized and in safe condition. Clean and replace vanity/bath/room lights. Assist Housekeeping GSR's in maintaining guest rooms. Maintain confidentiality of guests' information and pertinent hotel data. Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. Empty all trash from exterior and lobby receptacles at least 2x's per day, as determined by Inn Management. Provide services for guests upon request. Ability to work in non-climate control conditions, such as heat, cold, rain or snow at exterior corridor properties. Comply with all RRIWest and OHSA protocols relating to safety and security. Cross train in laundry, housekeeping and/or front desk functions, if possible. Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members. May be required to work nights, weekends, and Holidays. Performs other duties as assigned. Qualifications 1-2 years in previous maintenance or customer service position required. Knowledge of general hand tools/equipment strongly preferred. Must be able to easily and frequently change from one task to another based on guests' needs. Frequent lifting and bending required. Ability to be a self-starter and work with minimal supervision. May be required to work nights, weekends and/or holidays. Must be able to work in all types of weather conditions. Have basic communication skills (reading, writing, comprehension). Be able to utilize a computer for timekeeping, OSHA training, etc. Bilingual (English/Spanish) preferred but not required.$18 hourly 7d agoAssistant Hotel Manager
American Cruise Lines
Hotel director job in Old Saybrook, CT
American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. * Assist Hotel Manager as directed. * Assists Restaurant Manager during all meal services. * Performs duties of Hotel General Manager when Hotel General Manager is off ship. * Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. * Present and available during all meal services, either front or back of house including secondary dining outlet. * Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. * Assists & verifies stateroom inspections. * Assists and verifies with Housekeeping Manager for the Turnaround Day process. * Oversees bartender steward ensuring secondary bar operations run smoothly. * Displays leadership and maintains professional presence. * Visible and available to all guests and crew. * Holds officers and crew accountable to American Cruise Lines' standards. * Complies with American Cruise Lines' Operations Manual, service standards, and procedures. * Assesses the performance of the management team and provides immediate corrective feedback. * Anticipates the needs of guests and crew. * Responds quickly to guest requests and ensures follow-through of service delivery. * Identifies problems, resolves immediately, and requests home office support as needed. * Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. * Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. * Assists ship officers in achieving weekly sales goals. * Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. * Maintains sanitation and cleanliness standards of crew rooms. * Monitors shipboard business transactions, accounting, timecards, and home office reporting. * Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. * Tracks all hotel maintenance items and ensures completion. * Creates consistent and positive crew experiences to improve employee retention. * Perform bartending duties as needed with other management personnel. * Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: * Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. * Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. * Business degree may be considered with management and hospitality experience. * Military experience may be considered with management and hospitality experience. * Strong organizational skills and excellent verbal and written communication skills (English). * Proficiency in Microsoft Office Suite applications. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * US Coast Guard regulated pre-employment drug test. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Ability to motivate, train, and assess individual and team performance. * Superior time management. * Ability to manage and solve problems. * Sense of urgency in all passenger, crew, and home office requests. * Positive attitude and receptive to continuous performance feedback. * Consistent, accountable, confident, assertive, and committed. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary Travel Accommodations. * No living expenses aboard the ship (room and board are included). * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*$68k-101k yearly est. 59d ago
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How much does a hotel director earn in Somerville, MA?
The average hotel director in Somerville, MA earns between $65,000 and $163,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.
Average hotel director salary in Somerville, MA
$103,000
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