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  • Director of Hotel Operations

    Penn Entertainment 4.2company rating

    Hotel director job in Detroit, MI

    WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for directing the overall operations and staff of the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the VP of Hospitality. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Makes final decisions pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs. Works closely with Marketing to drive occupancy and maximized revenue for all Hotel operations. Makes final decisions for financial activities of Hotel such as setting room rates and policies/procedures. Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. EDUCATION AMD EXPERIENCE Must be at least 21 years of age Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Minimum of five years' experience in hotel management. Must be proficient in Microsoft applications (Excel, Access, and Word) and in hotel software. Ability to make decisions with only general policies and procedures available for guidance. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employees could be exposed to an environment containing unrestricted secondhand tobacco smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer
    $64k-97k yearly est. Auto-Apply 60d+ ago
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  • Hotel Manager

    Double Star Hospitality Westlake Ll

    Hotel director job in Westlake, OH

    Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
    $60k-95k yearly est. 12d ago
  • Hotel Manager

    Double Star Hospitality LLC

    Hotel director job in Westlake, OH

    Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred
    $60k-95k yearly est. 2d ago
  • Houseperson - Rooms

    Twin Tier Hospitality 3.5company rating

    Hotel director job in Strongsville, OH

    GENERAL PURPOSE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. ESSENTIAL DUTIES/RESPONSIBILITIES · Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. · Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. · Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. · Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). · Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper. · Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. · Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.
    $65k-100k yearly est. 18d ago
  • Director of Rooms

    First Hospitality Group Inc. 3.6company rating

    Hotel director job in Dayton, OH

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Director of Rooms is responsible for the overall operation of the hotel including front office and housekeeping. Director of Rooms help set the culture of the workplace with an unwavering emphasis on guest satisfaction and associate performance. Tasked with cultivating a best-in-class team, the Assistant General Manager works closely with the hotel team on hiring, training, and retention efforts. Additionally, the Director of Rooms assists management of hotel profitability though effective resource utilization. Successful Director of Rooms will lead a well-functioning hotel operation, meet revenue budgets, proactively address guest concerns, inspire associates to deliver on expectations, and promote a diverse and inclusive environment for all hotel guests and associates. What you'll be doing… * Proactively address guest concerns by ensuring appropriate, accessible, and convenient amenities and service offerings. * Effectively manage budgeted revenue by partnering with sales and revenue management. * Control purchasing to ensure effective management of controllable expenses. * Hire, train, and motivate an effective hotel team to deliver on guest expectations. * Promote a diverse and inclusive environment for all hotel guests and associates by building relationships with hotel leaders to promote a positive culture. * Lead the hotel team through personal example while inspiring hotel leaders to uphold the culture of the company and hotel. * Effectively communicate with all hotel departments to ensure availability of supplies and tools needed to perform work. * Listen to guests and empathize with their challenges and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know, maintain, and communicate hotel emergency procedures; inform and assist guests and operations in emergencies. Success factors… Experience & Education: * 3+ years of hotel management experience, preferably with the same brand * Experience or involvement with sales and revenue management preferred * Bachelor's degree or equivalent education and experience required * Valid driver's license Communication: * Excellent verbal and written communication skills, including strong diplomacy skills with focus on problem solving * Strong administrative skills with intermediate experience with Microsoft Office systems * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand, sit, and walk frequently throughout the workday * Lift, lower, push, pull, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $65k-93k yearly est. 16d ago
  • General Manager - Hotel Hospitality

    Great Lakes Center 3.5company rating

    Hotel director job in Auburn Hills, MI

    General Manager - Auburn Hills, MI We are seeking an experienced and motivated General Manager to lead one of our branded hotels in Auburn Hills, Michigan. Our portfolio includes Hilton, IHG, and Marriott hotels, and we are looking for a dynamic leader who can deliver exceptional guest experiences, drive financial performance, and foster a positive culture for our team. Key Responsibilities Provide overall leadership and strategic direction for daily hotel operations. Ensure consistent delivery of exceptional guest service and brand-quality standards. Lead, mentor, and develop department managers and staff to build a high-performing team. Oversee all financial aspects of the hotel, including forecasting, budgeting, and cost control. Drive revenue through effective sales, marketing, and revenue management strategies. Maintain compliance with brand standards, safety regulations, and company policies. Establish and nurture relationships with guests, team members, ownership, and the local community. Monitor key performance indicators (KPIs) to achieve profitability and operational excellence. Qualifications Minimum 3-5 years of hotel management experience; General Manager experience preferred. Strong leadership, communication, and decision-making skills. Proven ability to manage budgets, P&L statements, and financial performance. Experience with Hilton, IHG, or Marriott systems and standards highly desirable. Passion for hospitality, guest satisfaction, and team development. Bachelor's degree in Hospitality Management, Business, or related field preferred (but not required). How to Apply If you are a motivated hospitality professional who thrives on leadership, service excellence, and operational success, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience and career goals.
    $72k-99k yearly est. Auto-Apply 60d+ ago
  • Hotel General Manager

    Hilton Garden Inn Columbus Easton 4.5company rating

    Hotel director job in Columbus, OH

    Job Description The General Manager (GM) oversees all hotel operations, ensuring alignment with brand standards, guest satisfaction, and profitability. As the primary leader and brand ambassador, the GM collaborates with stakeholders to drive strategic and operational success. Sustaining empowerment. The General Manager cultivates a motivated, agile team aligned with brand standards and guest-centric values, driving guest loyalty and profitability. Must have hotel management experience. Hilton experience preferred. Benefits: Insurance (health, dental, vision, etc.) Paid time off (vacation, sick leave, holidays) 401K retirement plan DailyPay: Access your earned wages when needed. Special team member hotel rates for travel enthusiasts. Responsibilities: Manage the hotel staff and ensure excellent customer service Conduct daily stand ups and weekly meetings with the hotel team Implement training programs, and performance reviews Develop and implement strategies to improve hotel performance Ensure compliance with company standards and local regulations Requirements: Bachelor's degree (preferred) 5+ years of management experience Strong leadership and communication skills Knowledge of hospitality industry trends Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $50k-72k yearly est. 21d ago
  • Hotel Manager in the U.S. (Recent Graduates)

    Kettelsen International Recruiting

    Hotel director job in Mackinaw City, MI

    Hotel Manager (Recent Graduates Only) - Mackinaw City, MI Program Dates: April/June to November (seasonal). Day -to -Day Responsibilities Supervise hotel clerks, housekeepers, maintenance. Register guests, assign rooms, manage reservations. Verify payment methods and post room/food/liquor/phone charges. Maintain room availability records and guest accounts. Handle check -outs, complaints, and customer inquiries. Perform bookkeeping: daily, monthly, semi -annual audits. Keep lobby and common areas clean; restock supplies. Set up continental breakfast or coffee/tea service. Sort mail, arrange tours/taxis/restaurants, manage safe deposit boxes. Prepare employee schedules; supervise administrative personnel. Create maintenance lists; monitor cleanliness of rooms and public areas. Balance cash and accounts daily and end -of -season. Manage rate changes and ensure rate parity on all platforms. Answer chargebacks and complaints promptly. Protect hotel assets and property. Order food and supplies for F&B areas. Additional tasks as needed by hotel operations. RequirementsJob and Immigration Requirements (TN Visa) Mexican, North American, or Canadian citizenship - mandatory Possess Cédula Profesional and/or Tà tulo Universitario (Hospitality/Hotel Management or related) - mandatory Valid passport (1.5+ years). No previous immigration issues. Ability to move to the U.S. English fluency (at least 70%). BenefitsSalary Salary: 700 USD gross per week, (3,042.86 USD/month). Paid bi -weekly. Training: 7-14 days at 16 USD/hour, pre -tax. Discretionary end -of -season bonus based on the net profit of the restaurant managed. Average monthly equivalent: 1,750 USD/month, pre -tax. Restaurant Managers completing prime season (April-October) typically earn 35,000+ USD pre -tax in 6-7 months. Work Schedule On -call: 9:00 am to 11:00 pm 7 days per week Approx. 98 hours per week (varies) Housing & Transportation Free company housing with utilities. Option to live offsite at personal expense. Housing location is on -site or walking distance. Flight reimbursement: Initial flight is paid by the candidate and fully reimbursed on July 15, only if still employed on that date. All travel plans must be submitted and approved in writing before booking. Mackinaw Resorts assists with transportation from approved airports. Benefits 50% off food at resort restaurants. Paid sick leave: 1 hour per 30 hours worked, up to 72 hours/year (120 -day waiting period). Free use of hotel amenities.
    $53k-83k yearly est. 60d+ ago
  • Hotel Maintenance

    Red Roof Inn

    Hotel director job in Findlay, OH

    The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs
    $44k-67k yearly est. 60d+ ago
  • Marriott Hotel General Manager

    Seva Hospitality 4.1company rating

    Hotel director job in Troy, OH

    Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company's high growth, there's a place for you here today (and for tomorrow) within our company. Job Description At SpringHill Suites by Marriott , we're committed to making travel an elevated experience. We're currently looking for a results-oriented General Manager to join our team at the Troy/North Dayton location and help us maintain our tradition of outstanding guest experiences. The brand-new SpringHill Suites Troy opened in Spring 2025. As General Manager, you'll oversee and support a team of 15, spanning front desk, housekeeping, and maintenance operations. This is a great opportunity to lead an established, dedicated team and drive increased sales and performance for the property. We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon opening the hotel, as a General Manager you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekends as needed Work Location: In person Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends
    $65k-75k yearly 1d ago
  • General Manager - The Henry Hotel, Dearborn, MI

    The Henry, Dearborn, Mi 48126

    Hotel director job in Dearborn, MI

    The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Just steps from Fairlane Town Center and next to the Ford campus, the hotel is also a short drive from the University of Michigan and The Henry Ford Museum, where American innovation and history come alive. Our lobby, guest rooms, and event spaces feature a thoughtfully curated. Why This Role Matters: The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property's overall success. As the face of the hotel, this leader ensures that every aspect of operations-from guest services and food & beverage to financial performance and team culture-meets the highest standards of excellence.This position is not only about managing a property; it's about leading a team that delivers personalized, memorable experiences that reflect The Henry's distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability. What You'll Do: As General Manager of The Henry Hotel, you will lead every aspect of the property's operations with a balance of strategic vision and hands-on leadership. You'll ensure that The Henry continues to deliver an exceptional guest experience while driving strong financial results and cultivating a culture of excellence. Your key responsibilities will include: Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service. Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency. Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return. Champion Brand Culture: Uphold The Henry's identity as a modern, art-inspired, and service-driven destination that reflects creativity and community. Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions. Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities. Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry's reputation within the community. Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property. What We're Looking For: We're seeking a dynamic, results-driven hospitality leader with a passion for people, performance, and purpose. The ideal candidate will bring: Proven Leadership Experience: Minimum 5-7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment. Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources. Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences. Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards. People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration. Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning. Professional Presence: Charismatic communicator and brand ambassador who represents The Henry's vision and values in every interaction. Familiarity with Marriott systems is a PLUS! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range $160k to $180K for a proven, accomplished professional Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets, and more. Access to our Talent team to help you reach your career growth goals. Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform
    $46k-72k yearly est. 3d ago
  • General Manager - The Henry Hotel, Dearborn, MI

    Hotel Equities 4.5company rating

    Hotel director job in Dearborn, MI

    The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Just steps from Fairlane Town Center and next to the Ford campus, the hotel is also a short drive from the University of Michigan and The Henry Ford Museum, where American innovation and history come alive. Our lobby, guest rooms, and event spaces feature a thoughtfully curated. Why This Role Matters: The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property's overall success. As the face of the hotel, this leader ensures that every aspect of operations-from guest services and food & beverage to financial performance and team culture-meets the highest standards of excellence.This position is not only about managing a property; it's about leading a team that delivers personalized, memorable experiences that reflect The Henry's distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability. What You'll Do: As General Manager of The Henry Hotel, you will lead every aspect of the property's operations with a balance of strategic vision and hands-on leadership. You'll ensure that The Henry continues to deliver an exceptional guest experience while driving strong financial results and cultivating a culture of excellence. Your key responsibilities will include: Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service. Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency. Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return. Champion Brand Culture: Uphold The Henry's identity as a modern, art-inspired, and service-driven destination that reflects creativity and community. Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions. Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities. Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry's reputation within the community. Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property. What We're Looking For: We're seeking a dynamic, results-driven hospitality leader with a passion for people, performance, and purpose. The ideal candidate will bring: Proven Leadership Experience: Minimum 5-7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment. Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources. Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences. Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards. People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration. Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning. Professional Presence: Charismatic communicator and brand ambassador who represents The Henry's vision and values in every interaction. Familiarity with Marriott systems is a PLUS! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range $160k to $180K for a proven, accomplished professional Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets, and more. Access to our Talent team to help you reach your career growth goals. Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform
    $51k-78k yearly est. Auto-Apply 60d+ ago
  • General Manager - Hotel Cleveland

    Crescent Careers

    Hotel director job in Cleveland, OH

    The luxurious Hotel Cleveland, Autograph Collection is seeking an innovative and results-driven individual to join our team as a property General Manager. As the property leader, the General Manager creates and guides a highly engaged, service-minded team generating connected, elevated experiences for our guests. Not only will the General Manger deliver on transformative service and activated programming, but they will also partner with their team to drive top performance and deliver stellar financial results to our owners. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: As the General Manager, you will spearhead the creation of an exceptional workplace environment for our associates while elevating the guest experience through luxury touchpoints. Your primary responsibility will be to ensure guest satisfaction by orchestrating outstanding programming and delivering unparalleled products and services that uphold the highest standards of excellence. Conduct administrative duties including report reading and writing, guest and associate communication, and critical review of occupancy and revenue reports. Interview, hire, supervise, and counsel department managers to ensure efficient operations. Recommend performance evaluations, resolve issues, and provide open communication with associates. Actively participate in community affairs to maintain a positive public image for Crescent and the hotel. Provide clear direction to staff, ensuring alignment with Crescent's standards. Conduct daily property tours to monitor cost control, property condition, cleanliness, and service quality. Travel as needed for corporate meetings, sales trips, and committee involvement. Handle associate issues in conjunction with People & Culture following Crescent policies. Maintain flexibility with an inconsistent work schedule. Perform any other duties as assigned. REQUIRED SKILLS/ABILITIES: 3-5 years of experience as a General Manager at a luxury hotel/resort is required. Full-service hotel experience + F&B oversight required. Opening Marriott experience is highly desired. Proficient in financial and accounting procedures.
    $41k-64k yearly est. 12d ago
  • Hotel General Manager

    Hyatt Place Columbus OSU

    Hotel director job in Columbus, OH

    Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $39k-61k yearly est. 55d ago
  • Event Sales Manager, Hotel Services - The Department at Hudson's

    Encore Global 4.4company rating

    Hotel director job in Detroit, MI

    The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. • Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. • Ensure all known opportunities are in CRM and completely accurate and updated at all times. • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications • BS/BA or 1+ years of Encore or equivalent experience required • 1 year technology sales or hospitality experience preferred • Prior sales experience in audiovisual is a plus • Knowledge of hospitality industry and sales processes preferred • Technical aptitude and computer proficiency required • Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service • Hospitality • Ownership Do The Right Thing • Demonstrates Self-Awareness Drive Results • Ensures Accountability See The Big Picture • Decision Quality • Manages Complexity Value People • Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Sitting: 4-5 hours per day • Standing: 2-3 hours per day • Walking: 2-3 hours per day • Stooping: 0-1 hour per day • Crawling: 0-1 hour per day • Kneeling: 0-1 hour per day • Bending: 0-1 hour per day • Reaching (above your head): 0-1 hour per day • Climbing: 0-1 hour per day • Grasping: 0-1 hour per day Lifting Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Carrying Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs: Never • Over 100 lbs: Never Auditory/Visual Requirements • Close Vision: Continuously • Distance Vision: Continuously • Color Vision: Continuously • Peripheral Vision: Continuously • Depth Perception: Continuously Pushing/Pulling Requirements • 0 - 15 lbs*: Occasionally • 16 - 50 lbs*: Occasionally • 51 - 100 lbs*: Occasionally • Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
    $37k-52k yearly est. 5d ago
  • Hotel Sales Manager

    Hilton Cincinnati Netherland Plaza

    Hotel director job in Cincinnati, OH

    Job Description Our busy hotel is looking for an enthusiastic leader with great sales skills and a customer-focused approach to be our next sales manager. You will add passion and creativity to our sales team, as well as build a strategy to reach and exceed revenue targets through outside sales calls, on-site visits and sales tours, and community networking. You will also be able to increase sales by monitoring local market trends and competitor activity in order to find and close business leads. We are searching for someone with at least 3 years of sales and marketing expertise, as well as a love for meeting new people and providing exceptional customer service. Apply now if this sounds like an exciting opportunity! Responsibilities: Increase new business and accelerate revenue generation by cold calling, on-site visits, and sales tours, as well as engaging your local community network Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy Conduct yourself as a professional representative of the hotel at various industry tradeshows, conferences, and adhere to the guidelines of the budget and marketing plan Develop and maintain connections with important group and catering accounts in order to maintain and expand our market share Study and research local market trends and competitor activity to discover potential leads Qualifications: Outstanding organizational skills and time management This position requires previous work experience in a hospitality role 3 or more years of experience in sales management or in a leadership role in the sales department, preferably in hospitality Demonstrated exceptional social, verbal, and negotiating abilities Candidates must have a high school diploma or GED and a bachelor's degree in business or a similar field a plus About Company A downtown Cincinnati icon since 1931, the Netherland Plaza's authentic French Art Deco architecture and design are recognized as a National Historic Landmark. We offer three unique ballrooms and a host of adjoining, bespoke spaces to meet a variety of event needs. We are located in the heart of the city center, just steps from theaters, museums, blue-chip corporate headquarters, and stadiums. In addition, our restaurant and lounge offer an amazing ambiance to enjoy a crafted cocktail, a small bite, or a lavish meal.
    $38k-57k yearly est. 9d ago
  • Hotel Sales Manager

    Raymond Management Company 4.3company rating

    Hotel director job in Beckett Ridge, OH

    Sales Manager Starting Salary Range: $55,000 - $65,000/year or more based on experience. Employment Type: Full-Time Application Deadline: January 23, 2026 L ee abajo para ver en español. Are you a results-driven sales professional with a passion for hospitality? Do you excel in building relationships and closing deals? We're seeking a Sales Manager to lead our sales efforts and drive revenue for our hotel through strategic planning and execution. We Offer: Team Culture: We work as a team and take pride in supporting each other every day Training and Growth: We provide on-the-job training and support career growth within the company Employee Recognition: We celebrate achievements and recognize the hard work of our team members Benefits Available: 11 paid holidays per year, paid vacation, sick, bereavement, & jury duty Affordable health, dental, & vision plans for you and your family Low-cost accident, critical illness, & hospital coverage Short- & long-term disability coverage paid by RMC Life / AD&D insurance company provided with additional optional coverage for your family Long-term care coverage paid by RMC with additional coverage available Tuition reimbursement for college credits or professional certification Flexible spending plans options 401(k) retirement plans with company contribution Travel with hotel room discounts Teammate referral bonuses Paid time off to volunteer in your community Employee Assistance Program with mental health resources What You'll Do: Develop and execute sales strategies to achieve revenue goals and increase market share. Identify and cultivate relationships with key clients, organizations, and partners. Conduct sales presentations, site tours, and negotiations to close business. Collaborate with marketing to create promotional materials and campaigns to support sales efforts. Monitor market trends and competitor activities to identify opportunities for growth. Prepare and present sales reports, forecasts, and analyses to management. Attend industry events and networking functions to promote the hotel and its offerings. We're Looking For: Previous experience as a Sales Manager or in a similar role is required. Strong negotiation and interpersonal skills, with a proven track record of meeting sales targets. Excellent communication and presentation skills. Ability to analyze data and market trends to inform sales strategies. Proficiency in hotel management software and CRM systems. Ability to work flexible hours, including evenings and weekends. A passion for hospitality and a commitment to delivering exceptional guest experiences. Apply Today! At Raymond Management, we prioritize a team-centered culture where every member is valued, supported, and empowered to create high quality experiences for both teammates and guests. If you're ready to be part of a team that cares for its people, apply today! We manage an award-winning portfolio of Hilton and Marriott hotels across the U.S. and look forward to welcoming you. At Raymond Management Company, respect is the foundation of our culture. We treat everyone equally, embrace diversity, and value each person's perspective and wellbeing. Eres un profesional de ventas orientado a resultados con pasión por la hospitalidad? Destacas en construir relaciones y cerrar negocios? Estamos buscando un Gerente de Ventas para liderar nuestros esfuerzos de ventas y generar ingresos para nuestro hotel mediante una planificación y ejecución estratégicas. Lo que ofrecemos: Cultura de equipo: Trabajamos en equipo y nos enorgullecemos de apoyarnos mutuamente cada día. Capacitación y crecimiento: Proporcionamos capacitación en el trabajo y apoyamos el crecimiento profesional dentro de la empresa. Reconocimiento de empleados: Celebramos los logros y reconocemos el arduo trabajo de nuestros miembros del equipo. Beneficios disponibles: 11 días festivos pagados al año, vacaciones pagadas, licencia por enfermedad, duelo y jurado. Planes de salud, dental y de visión accesibles para ti y tu familia. Cobertura de accidentes, enfermedades críticas y hospitalaria a bajo costo. Cobertura de discapacidad a corto y largo plazo pagada por RMC. Seguro de vida / AD&D proporcionado por la empresa con cobertura opcional adicional para tu familia. Cobertura de atención a largo plazo pagada por RMC con cobertura adicional disponible. Reembolso de matrícula por créditos universitarios o certificaciones profesionales. Opciones de planes de gastos flexibles. Planes de jubilación 401(k) con contribución de la empresa. Viajes con descuentos en habitaciones de hotel. Bonificaciones por referencias de compañeros. Tiempo libre pagado para voluntariado en tu comunidad. Programa de Asistencia al Empleado con recursos de salud mental. Lo que harás: Desarrollar y ejecutar estrategias de ventas para alcanzar objetivos de ingresos y aumentar la participación en el mercado. Identificar y cultivar relaciones con clientes clave, organizaciones y socios. Realizar presentaciones de ventas, recorridos por el sitio y negociaciones para cerrar negocios. Colaborar con marketing para crear materiales promocionales y campañas que respalden los esfuerzos de ventas. Monitorear tendencias del mercado y actividades de competidores para identificar oportunidades de crecimiento. Preparar y presentar informes de ventas, pronósticos y análisis a la gerencia. Asistir a eventos de la industria y funciones de networking para promover el hotel y sus ofertas. Lo que buscamos: Experiencia previa como Gerente de Ventas o en un rol similar es requerida. Fuertes habilidades de negociación e interpersonales, con un historial comprobado de cumplir objetivos de ventas. Excelentes habilidades de comunicación y presentación. Capacidad para analizar datos y tendencias del mercado para informar estrategias de ventas. Dominio de software de gestión hotelera y sistemas CRM. Capacidad para trabajar horarios flexibles, incluyendo noches y fines de semana. Una pasión por la hospitalidad y un compromiso con ofrecer experiencias excepcionales a los huéspedes. ¡Aplica hoy! Priorizamos una cultura centrada en el equipo, donde cada miembro es valorado, apoyado y empoderado para crear experiencias de alta calidad tanto para los compañeros como para los huéspedes. Si estás listo para formar parte de un equipo que se preocupa por su gente, ¡aplica hoy! Administramos un portafolio galardonado de hoteles Hilton y Marriott en los EE. UU. y esperamos darte la bienvenida. En Raymond Management Company, el respeto es la base de nuestra cultura. Tratamos a todos por igual, abrazamos la diversidad y valoramos la perspectiva y el bienestar de cada persona.
    $55k-65k yearly 19d ago
  • Hotel Sales Manager

    Pine Mountain Ski & Golf Resort

    Hotel director job in Iron Mountain, MI

    Job Description Our busy hotel is looking for an enthusiastic salesperson with great sales skills and a customer-focused approach to be our next sales manager. You will add passion and creativity to our sales team, as well as build a strategy to reach and exceed revenue targets through outside sales calls, on-site visits and sales tours, and community networking. You will also be able to increase sales by monitoring local market trends and competitor activity in order to find and close business leads. We are searching for someone with at least 2 years of sales and marketing expertise, as well as a love for meeting new people and providing exceptional customer service. Apply now if this sounds like an exciting opportunity! Compensation: $50,000 Responsibilities: Attend various industry tradeshows and conferences as a professional representative of the hotel, while adhering to the budget and marketing plan requirements Solicit new and existing accounts to meet and exceed revenue targets through outside sales calls, on-site visits and sales tours, and networking in the local community Develop and maintain connections with important group and catering accounts in order to maintain and expand our market share Identify new business leads by examining local market trends and competition activities Supports the director of sales and marketing in preparing the department budget as well as the hotel's overall sales goals and strategy Qualifications: Demonstrated exceptional social, verbal, and negotiating abilities Prior experience working in the hospitality sector is required High school diploma or GED, and bachelor's degree in business or related field preferred 3+ years of experience in sales management or in a leadership role in the sales department, preferably in hospitality Stays organized and manage time well About Company Pine Mountain Ski & Golf Resort Nestled in Michigan's Upper Peninsula, Pine Mountain Ski & Golf Resort is a year-round haven for outdoor enthusiasts. In the winter, its slopes cater to skiers of all levels, with well-groomed trails, snowboarding options, and tubing fun. Summer transforms the landscape into a golfer's paradise, boasting a challenging 18-hole championship course amidst scenic beauty. Beyond skiing and golfing, Pine Mountain invites exploration of the surrounding wilderness through hiking trails, fishing spots, and scenic overlooks. It's a perfect destination for families, couples, and outdoor enthusiasts seeking memorable experiences in a serene and picturesque setting.
    $50k yearly 23d ago
  • Hotel Maintenance

    Red Roof Inn

    Hotel director job in Akron, OH

    The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs
    $46k-70k yearly est. 60d+ ago
  • Hotel General Manager

    Hyatt Place Columbus OSU

    Hotel director job in Columbus, OH

    Job Description Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $39k-61k yearly est. 27d ago

Learn more about hotel director jobs

How much does a hotel director earn in Southfield, MI?

The average hotel director in Southfield, MI earns between $51,000 and $126,000 annually. This compares to the national average hotel director range of $49,000 to $133,000.

Average hotel director salary in Southfield, MI

$80,000

What are the biggest employers of Hotel Directors in Southfield, MI?

The biggest employers of Hotel Directors in Southfield, MI are:
  1. Penn Emblem
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