Hotel director jobs in Spring Valley, NV

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone's throw away from some of Southern California's best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade -- famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists' scene and a weekly farmer's market. What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 Career development opportunities with national and international promotion opportunities. The sky is your limit Salary Range: $170,000-$215,000 USD Gross per annum Job Description Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: Consistently offer professional, friendly and engaging service Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate Ensure full compliance to Hotel operating controls Actively involved in the recruitment process of leadership positions within the operating departments Follow department policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Minimum 5+ years' experience in a similar role Demonstrated strong expertise in Rooms Division operations, with hands-on leadership in both Front Office and Housekeeping departments A bachelor's degree in business, hospitality, finance or a related field is required Strong working knowledge of Property Manager (Opera Cloud) Detail oriented with strong analytical skills Strong oral, written, and interpersonal skills to communicate with all levels of organization Knowledge of financial concepts and market trends Proven ability to lead by example, build effective teams, and achieve results. Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality. Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment Additional Information All your information will be kept confidential according to EEO guidelines.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for the direction of the entire hotel process including, but not limited to, Reservations, Hotel Front Desk, Guest Services, and Concierge Level. Implements and follows through with new policies and procedures creating business yield for the hotel. Plans and reviews all details of the hotel. Determines hotel occupancy and pricing strategies to achieve the highest level of customer satisfaction. Makes sure hotel is operating at maximum efficiency and customer satisfaction. Establishes hotel financial plans including departmental operating plans and capital plans, establishing strategies to achieve financial goals, participating in marketing decisions regarding the hotel and implementing those strategies. Works with multiple departments and properties sharing a common goal to gain customers and ensures their loyalty to the company. Develop strategies to improve upon the hotel guests' satisfaction in order to produce revenue. Other duties as assigned by management. Qualifications College degree or equivalent experience in hotel or food & beverage. 10 years experience in either hotel or food & beverage operations. Diverse business experience with significant administrative responsibilities in a major corporation with multiple units. Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Responsible for daily operations of Hotel Front Desk, including implementation and execution of proper check-in and check-out procedures, Guest account settlement, and in-house account balance maintenance. Maintain and integrate effective communication between Front Desk and all Hotel operation departments, including Internal Maintenance, Housekeeping and Bell Service/Valet.Monitor and evaluate Team Members to ensure the highest levels of productivity and accordance with the policies and procedures set forth by corporate and departmental standards. Schedule staff accordingly with regard to daily arrival and departure volume. Assist the Hotel Manager with budgeting and forecasting with the focus of long term occupancy and revenue generation. Maintain supply stock ordering. Maintain communication with Team Members to promote a positive work environment and maintain exemplary morale. Maintain proper records regarding Team Members' adherence to policies and procedures, and required counseling and disciplinary action. Responsible for personal device/cellular phone for job related operational tasks, job duties, review of Company documents, etc. Qualifications: Minimum 2 years of Hotel/Front Desk experience preferred. Ability to communicate effectively with Guests, Team Members and Management. Prior management experience in Hotel Operations/Front Desk preferred. Ability to support and delegate duties. Ability to make decisions in a logical and time critical manner. Ability to handle multiple assignments in a time critical manner. Excellent communication skills, with emphasis on maintaining a team-oriented environment.Ability to plan, organize and follow through on special assignments and projects in a timely manner. Knowledge of AS-400 and LMS operating systems is required. Microsoft Word and Excel experience required. Must be comfortable working with large databases and spread sheets.

Job Details Hotel MOHI - Morgan Hill, CA Full Time $175000.00 - $195000.00 Salary Hospitality - HotelDescription Inspired and framed by the natural beauty of the central coast region of California, the Léal hospitality group is a one-of-a-kind collection of carefully curated properties located in Morgan Hill and Hollister. The collection represents a dynamic array of urban and rural assets, including restaurants, wineries, event venues, as well as a full-service boutique hotel that are dedicated to creating unique and memorable experiences for our guests. Whether your goal is to spend an evening dining and staying in comfort, hosting a wedding or corporate event for several hundred people, each of our properties delivers the ultimate hospitality experience while inspiring our guests to sip, savor, and celebrate all of life's little every day and once in a lifetime special occasions. Our 60-room upscale hotel in the heart of vibrant downtown Morgan Hill is slated to open in early 2026. The Léal hospitality group is looking for an experienced, results-driven General Manager to play a key role in advancing our portfolio to the next level. Qualifications Apply Today: Visit our careers page at **************************** to explore opportunities, submit your resume, and complete an application. Interviews begin soon-don't miss your chance to be part of something exceptional.

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

We're looking for an experienced General Manager who has overall responsibility for the successful operation of the hotel and for meeting or exceeding the objectives for all areas of the property. You will provide overall direction and guidance to your team while managing the day-to-day leadership and management of all company facets. This is a full-time, on-site, exempt position that reports to the Vice President of Operations. The salary range for this position is $110,000-$125,000. RESET Hotel At RESET, the desert takes center stage. Nestled just outside Joshua Tree National Park, in the city of Twentynine Palms, RESET provides unique access to some of the most iconic views in the United States. Each of our 65 guest rooms at RESET Joshua Tree offers guests a private patio, mountain view and the comforts of a boutique hotel. Who We Are Recognized as a Top Workplace in The Washington Post and Philadelphia Inquirer. Passionate - about hospitality and fostering an environment where associates will thrive. Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed. Unique - we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion. Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change. A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement. A company that has a culture of promoting from within. What You Will Be Doing Own all areas of the operation, including front office, food & beverage, housekeeping, engineering, sales & events. Lead through your leadership team to maximize financial performance while upholding quality standards, maximizing levels of guest satisfaction, and maintaining colleague engagement. Direct the development and execution of the annual strategic plan, the annual budget, and operations plan, emphasizing balanced growth and consistent profitability. Communicate the direction and purpose of all initiatives, resulting in colleague & leader ownership, pride, and desired results. Achieve and maintain superior balanced scorecard results (revenue, STR, GOP, guest experience, colleague engagement, asset maintenance, etc.), with an unrelenting desire to exceed previous outcomes. Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment. Deliver best-in-class guest service and satisfaction by executing against the Modus Ethos, through avenues such as training, survey analysis, feedback, and incentive programs. Provide experiences that go above and beyond, creating raving reviews, and attracting media attention, through seasonal programming and community partnerships, all within the parameters of budget and expenses. Actively seek out critical information on market trends, segment behavior, and other data to make informed decisions and remain ahead of the pack. Create and promote learning opportunities and development plans for direct reports, fostering a culture of development. Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued. Manage the property for financial performance, working with the on-site and corporate teams to prepare materials and communicate results with hotel stakeholders. Collaborate with shared services partners (marketing, revenue management, people & culture), to maximize performance and engage with companywide initiatives. Champion our values, vision, and culture. What You Bring to the Table Minimum 5 years' experience in different management positions in the hospitality industry and have held a senior leadership role (Hotel Manager or Assistant General Manager - preferred) at a hotel for at least two years. Experience managing independent hotels, F&B operations & Experience Programming. A track record of achieving and maintaining superior results across all areas of the hotel and can articulate the underlying strategies that led to your achievements. Thorough knowledge of the hospitality industry, have a strong financial background, sound administrative skills, well developed management skills, and have demonstrated ability to effectively lead. A passion for hospitality will be apparent from speaking with you; you naturally connect with colleagues and guests. A love to inspire and motivate your team while focusing on learning and development, giving and receiving feedback. Bachelor's degree in business management, Hotel management, or equivalent experience preferred. Must have working knowledge of accounting systems, property management systems and housekeeping products and procedures, as well as Microsoft Office. Must be familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. Ability to speak Spanish or other languages is preferred. What's In It for You Competitive compensation package, including quarterly incentive plan. Generous health, dental and vision insurance, plus 401K. Comprehensive onboarding and training plan to set you up for success. Coaching, feedback, and mentorship to develop yourself and your team. Personalized development plan to fit your individual role and career goals. Leadership courses to improve your personal and interpersonal effectiveness. Monthly fitness and transportation credits. Unlimited PTO and 9 paid holidays. Opportunities to volunteer and give back to our local communities. Paid Parental Leave. Tuition reimbursement opportunities - when you grow, we grow! Non-Negotiables (Our Core Values) SERVE OTHERS. LIVE 360. BUILD A POSITIVE TEAM. COMMUNICATE. BE WILDLY PASSIONATE. TAKE OWNERSHIP. LEARN + INNOVATE. EMBRACE CHANGE. As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels' community. We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won't be tolerated. It's also illegal. Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.

Sentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes. Learn more about us at **************** Position Overview and Responsibilities At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The General Manager functions as the primary strategic business leader of the property. Strong business intelligence and proven success in customer service are required for the position's main aim: cultivating a culture of excellence in service and maximizing revenue and efficiencies for the organization. The role will take ownership of all property related matters. Direct responsibility for the property's P&L, financial performance, sales and revenue generation and delivering a return on investment to ownership. In addition, the General Manager ensures meeting the objective of exceeding guest and associate expectations. The responsibilities include but are not limited to development and implementation of property-wide strategies, scaling and oversight of our exciting new home share program, employing cost-control and revenue improvement programs as well as developing annual operating budgets and sales and marketing plans. Building relationships and fostering an environment of trust, strong communication and empowerment will be key to the success of this role. Enthusiasm, leadership and managerial skills are essential for motivating, supervising and training the onsite team with stand-ups to keep members up-to-date on the latest advancements. The ideal candidate is a natural leader and proven performer in high pressure, ever-changing environments who prioritizes a high level of service and customer experience above all. This is an in-person position located in Beverly Hills, CA. The shift schedule is Monday-Friday, but weekend availability is preferred. No onsite housing or discounts are offered with this role. What You'll Do: Champion Sentral standards, best practices, policies and procedures, and value of excellent in customer service Provide inspirational leadership, motivating team to achieve and exceed operational excellence Develop deployment strategies to market property and homesharing opportunity to increase market share Foster an open-door policy environment and culture of trust and community Create an environment that promotes team member engagement and growth Demonstrate dedication to acquiring, retaining, and developing talent by providing structure, direction, feedback and recognition while facilitating team processes and on-going training Establish appropriate presence in community to build relationships with key business partners and clients Actively participate in daily meetings to uphold operational efficiencies and interdepartmental communication Develop excellent rapport with residents and guests so they always feel loved Respond to resident and guest questions and concerns in a timely manner Work with the owners to identify community goals and objectives Analyze operational information for impact on NOI, identify trends and recommend appropriate strategies and adjustments Create and implement leasing goals, while managing an effective lease expiration program Manage a highly skilled on-site team with effective recruitment, training, motivation and development programs Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs Develop yearly operating budgets/forecasts and sales/marketing plans Accurately create, prepare and convey all operational and financial data to the Regional Manager in a timely manner Analyze and evaluate monthly and/or quarterly financial statements; write clear and concise owner's reports to substantiate the analysis Evaluate and recommend changes on rent/pricing strategies, and ensure websites and printed material are accurate and updated Effectively show, lease, and move in prospective residents; implement methods to ensure sales associates achieve the highest standards with shopping report scores Implement programs for resident retention and service request follow-ups Introduce and monitor effective lease renewal programs Effectively maintain product knowledge of community and competitive communities through consistent evaluation of market conditions and trends; ensure leasing staff develops similar knowledge Direct efforts to implement sales and marketing plans which effectively maximize rental income and result in high occupancy Oversee all aspects of property condition and maintenance related to home share turn, common area cleaning and repair, service requests and preventative maintenance programs Promote and teach safe work practices among on-site team and ensure all safety programs are implemented and followed Create staffing schedules and ensure they are consistent with community needs Adhere to established company standards and operating procedures Ensure compliance with all company, local, state and federal regulations and safety rules Perform other related duties and assignments as needed and assigned Skills and Experience High School Diploma or equivalent experience required; some college preferred A minimum of three years of experience in luxury residential property management or hotels Proven leadership experience required Must possess strong attention to detail and sales ability Knowledgeable about OSHA laws and regulations Strong decision-making and problem-solving skills Computer literate with capability in PMS software, MS Office and related communication tools Must possess a positive attitude and the ability to smile under all circumstances Willingness to participate in training in order to comply with new or existing laws Ability to work a flexible schedule, including evenings and weekends Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem Community Team Perks + Benefits Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company-paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre-tax dollars. *Premiums apply for spouse, dependent, or family coverage plans Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals. Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more! Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community. Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more! The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role: Work in a space that includes indoor and outdoor spaces, with and without covering Move throughout the property for extended periods of time Transport boxes and equipment weighing up to 20 pounds Communicate with other persons in the building Observe details in surrounding areas and on a screen If you require accommodations to the above listed job duties or would like to request accommodations during the interview process, please indicate so on your applications in the "Accommodations" section. Sentral is dedicated to creating a diverse and inclusive work environment that champions all backgrounds, identities, and voices. We strive to cultivate a space where our team members feel valued, and our residents feel loved. While there is no exact recipe for ensuring our residents feel loved, we believe a key ingredient is seeking and employing individuals that reflect the uniqueness of our residents. As an Equal Opportunity Employer, we do not discriminate based upon actual or perceived race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

WHO ARE WE Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart. ABOUT FREEHAND LOS ANGELES Housed in the historic Commercial Exchange building, our hotel in downtown Los Angeles is truly one-of-a-kind, featuring suites, premium hotel rooms and shared accommodations with interiors designed by Roman & Williams. The property is a new and exciting presence in the downtown LA scene, offering the classic Freehand accommodation experience for guests, while also fully integrating into the local community with a calendar full of events and activations at the Broken Shaker rooftop bar and pool, Rudolph's Bar & Tea bar, The Exchange Restaurant, and Cafe Integral. Situated in walking distance to local restaurants, bars, markets and hotspots, Freehand Los Angeles has a real buzz that makes it a pleasure to stay (and work) at.

The Hotel Manager will be overseeing the daily operations of Jamul Casino Resort, ensuring efficient management, providing strategic direction, managing budget and financial information, addressing maintenance issues, collaborating with internal and external guests, and maintaining compliance with company and Federal regulations. In this position, you will be enhancing guest satisfaction, expanding clientele, and upholding the hotel's reputation. As the Hotel Manager you will demonstrate and exemplify Jamul Casino Resort's mission and values by embodying the acronym F.I.R.S.T. (Fun, Integrity, Respect, Service, Team). Requirements / Qualifications / Skills To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 5+ years' experience in Hospitality environment 4+ years' experience in hotel management Experience in opening a new hotel preferred Must possess strong knowledge in hotel regulations and compliance Must have flexibility to work all shifts including holidays, nights, weekends, and overtime as business needs dictate. Experience in utilizing Hotel systems such as Infor, Infor HMS, HotSOS, Duetto, Nevotek, Agilysys, etc. preferred. Bachelor's degree in Hotel Management, Business, or related field. An equivalent combination of education and experience may also be considered. Must have strong guest service, problem solving and communication skills. Experience with Forbes and AAA standards highly preferred. Must be reliable, pleasant, and maintain a positive attitude. Must be able to provide great service in sometimes difficult situations and the ability to remain calm under stressful conditions. CPR and/or First Aid certification preferred. (Company provided if needed) Essential Duties and Responsibilities The following and other duties may be assigned as necessary: Assist the Director of the Hotel in managing, developing, implementing, and monitoring the daily operations of the hotel. Lead and guides the team to create unique memories, and maintain professional relationships with guests to enhance their overall experience, while following and meeting Service Standards Collaborates and communicates with all department leaders and hourly team members to ensure guest experience is personalized and executed seamlessly. Meet with the team regularly on a one-on-one basis to help guide and mentor them towards progressive career goals. Address guest inquiries and concerns in a timely, friendly and efficient manner. Accommodates guest requests; and ensures follow up to confirm satisfaction. Manage and monitor work of all levels (Front Desk, PBX, Concierge and Bell Desk) and set clear objectives. Focus on team engagement to ensure the best work environment for our team who will in return provide excellent service experiences to our guests. Manage budgets/expenses, analyze, and interpret financial information and monitor sales and profit. Work closely and collaboratively with operational department management to ensure efficiency of all hotel operations. Support the marketing team in implementing an intuitive and efficient marketing strategy to promote the hotel's services. Ensure full compliance of all Hotel Operating Controls, SOP's, policies, service standards, regulations, and certifications. Communicate with guests when appropriate (welcome them to the facilities, address their complaints, find solutions to problems, offer information, etc.) Handle maintenance issues, shortages in staff or equipment, renovations, etc. Inspect facilities regularly and enforce strict compliance with health and safety standards. Ability to schedule, train, mentor, coach, and suspend / terminate staff as necessary. Participate in hotel staffing needs by collaborating with key staff on recruiting, interviewing, hiring, and attending hiring events if needed. Implement organizational programs and manage the operations to ensure compliance with Jamul Casino Resort policies and standard, safety regulations, and all other federal regulations. Must be and maintain knowledge of all Jamul Casino Resort events, products, amenities, and services. Must be familiar and maintain knowledge of Jamul Casino Resort's player tiers, incentives, and rewards. Attend all required Jamul Casino Resort meetings on a departmental and companywide level. Demonstrate Jamul Casino Resort's core values (F.I.R.S.T) on a daily basis toward both internal and external guests. Other tasks and responsibilities as assigned.

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description The Implementation Training Specialist provides training and live support coverage at client sites of the newly delivered Property Management System (PMS) on and after the live date as required. Qualifications QUALIFICATIONS: •Valid driver's license and a clean driving record •Valid passport or ability to obtain a passport upon employment is a plus •Cell phone •Valid CREDIT card with at least a $1000 limit •Home based near a major airport to facilitate air travel •Willing to travel 90-100% of the time in North America and with the possibility of International travel •Trips/projects will range from 7 days to 3+ weeks on site •Work is often required on weekends and holidays depending on the requirements of the clients' operation •Work hours are determined by the client's operations, and occasionally overnight hours are required in order to provide minimum disruption to the client's operation •Due to the nature of this position, associates will be subject to extensive background checks (including fingerprinting) as a condition to conduct business on clients' premises. •While performing the duties of this job, the associates are regularly required to sit and/or stand and may occasionally lift and/or move up to 50 pounds. The associates are frequently required to reach with hands and arms; stoop, kneel, crouch, or crawl. ESSENTIAL DUTIES AND RESPONSIBILITIES: •Represent Client as field implementation resource to our clients' hospitality customers •Provide classroom and on the job training and support for clients users and managers at their location on Clients products and solutions •Create / Modify customized documentation for customer •Install and configure equipment in customer locations as required •Diagnose and troubleshoot system configuration and system implementation problems •Perform configuration on Customer products to ensure that product is meeting clients' business requirements •Follow Implementation checklists to ensure that pre, during and post implementation activities are completed correctly •Most days will be 8-10 hours, however there will be days that will be longer. •Complete project documentation as required •Completes entry level training of company products and services and procedures and PMS operating systems to support the company's hospitality clients. •Assists with client consultation to assess needs analysis to understand client requirements and determine and review hardware, software, or system functional specifications and obtain initial client sign-offs prior to system installation. •Analyzes centrally developed client specific database, reports, documentation, and related applications as well as modify computer reports and documentation with the Senior Implementation Specialist as required to ensure that all client requirements are met prior to system installation. •Assists with onsite implementation, enhancements, maintenance, and support for new and existing systems. •Implements new product configurations/software updates, installs network devices and/or hardware components/peripherals. •Conduct end user staff and/or management training which includes staging and set up/breakdown of equipment, to ensure a smooth installation process and minimize post-installation support requirements. •Diagnoses and troubleshoots technical problems. •Address customer issues list and obtain final client sign-offs to validate their satisfaction with the new system. •Other duties may be assigned. PREFERED QUALIFICATIONS: •Bachelor's Degree and a minimum of 6 months related hospitality experience or an equivalent combination of education and experience. •Experience working in a hotel environment preferred. •Background in Property Management System vendor installation experience, systems training or support preferred. •MICROS PMS system experience preferred but not required. •Full technical proficiency. •Excellent verbal and written communication skills. •Exceptional customer service expertise. Additional Information Required: Availability to travel 100%

Job Description Join Our Team! Marvin Love and Associates is excited to announce the opening for a Hotel General Manager in beautiful South Carolina. We are on the lookout for an enthusiastic and dynamic leader who is passionate about providing unforgettable guest experiences and fostering a positive team environment. As the Hotel General Manager, you will be at the forefront of our hotel operations, ensuring that our guests receive exceptional service and that our team operates efficiently and effectively. Your leadership will inspire and motivate your staff to deliver top-notch hospitality while maintaining the hotel's standards. Key Responsibilities: Oversee daily hotel operations, ensuring smooth functioning across all departments. Implement strategies to maximize revenue and improve overall hotel performance. Create a culture of excellence, encouraging and developing team members to provide outstanding service. Monitor guest feedback and address any issues promptly to maintain a high level of guest satisfaction. Collaborate with department heads on budgeting and financial management to achieve targets. Build and maintain strong relationships with guests, local businesses, and community partners. Requirements Who We're Looking For: Proven experience as a Hotel General Manager or in a similar leadership role within the hospitality industry. Exceptional communication and interpersonal skills, with the ability to connect with guests and staff alike. Strong financial acumen and experience in managing budgets and maximizing revenue. Ability to lead and inspire a diverse team, creating a positive work environment. Problem-solving mindset with a focus on guest satisfaction and operational excellence. A background in hotel management software and other relevant technology. If you thrive in a fast-paced environment and are excited about leading a talented team in a stunning location, we want to hear from you! Join Marvin Love and Associates and help us elevate the guest experience to new heights in South Carolina. Apply today! Benefits Retirement Plan (401k, IRA) Health Care Plan (Medical, Dental & Vision) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

The General Manager will oversee Front Desk, Housekeeping, Property Maintenance Team, Hotel Overnight Agents and the Food and Beverage Team. This description is a summary of primary responsibilities and qualifications. The is not intended to include all duties or qualifications that may be required now or in the future. ABOUT PALIHOTEL HOLLYWOOD: With a prime location on iconic Sunset Boulevard, Palihotel Hollywood features 74 guest rooms and suites, a guest-exclusive café and bar, and an oversized courtyard pool. If you're passionate about creating genuine connections, thrive in a dynamic hospitality environment, and find joy in elevating guest experiences, we invite you to join our team at Palihotel Hollywood! TASKS AT HAND: Directing Team Members: Ensure that the hotel operates in a way that follows the Company's unique approach to the community and authentic service-driven hospitality. Promote a positive work environment for all employees, ensuring that all employment-related processes comply with local, state and federal regulations. Hire, train, supervise, coach and counsel all team members to ensure employee performance consistency, diligent follow-through and accountability. Prepare and perform performance management evaluations. Guide team members in their jobs and development. Drive guest satisfaction by maintaining product and service quality standards, including regular property inspections, ensuring completion of brand and Company training programs and initiating corrective action as necessary. Ensure that team members have proper appearance and are wearing their uniforms according to policies and procedures. Verify that regular ongoing communication is happening within the departments (e.g., pre-shift briefings, team meetings, etc). Maintain adherence to Front Desk, Food & Beverage, Engineering and Operations related manuals. Create and ensure all SOP's, policies, procedures and service standards are followed. Set goals and expectations for team members using the performance review process that holds staff accountable for successful performance. Accept responsibility for the health, safety and welfare of the hotel guests and employees. Respond appropriately in the event of any hotel emergency or safety situation and comply with all local codes and ordinances with a focus on guest and employee safety. Communicate follow-up actions to team members as necessary. Meet with the Regional Director of Operations on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees. Able to aid in the development of existing personnel and assist in the recruitment of new employees. Conduct monthly Front Desk Team Meetings as well as weekly meetings with Food & Beverage, Sales & Marketing and Repairs & Maintenance team members. Lead the property Safety Committee and conduct regular meetings and walkthroughs following all required communication protocols and SOPs. Managing Guest Experience: Continuously strive to improve and maintain guest experiences. Review guest feedback with leadership team and verify that appropriate corrective action is taken for both positive and negative reviews. Respond to and handles guest problems and complaints. Stay visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Facilitate day-to-day creative solutions to address any obstacles in implementing the best guest satisfaction results possible. Manage and coach team members on guest recovery and service. Achieve quarterly trip Advisor review goals Property Maintenance & Housekeeping: Monitor condition of properties, cleanliness, cost control, and quality of product and service. Ensure the hotel is well maintained. Conduct comprehensive weekly walk-troughs with housekeeping, housemen and maintenance team members. Ensure quality of furniture, fixtures and other items are up to hotel standards. Supervise the preventative maintenance and regular scheduled cleaning programs. Obtain quotes and resolve repair needs ongoing. Manage relationships with suppliers and purveyors. Work with the Company's Design Studio Manager(s) to facilitate ongoing FF&E requirements. Drive monthly housekeeping as well as maintenance review meetings. Property Cost Control & Managing Revenue Goals: Monitor Operations performance against budgets. Manage property departmental checkbooks on a weekly basis. Reviews labor standards on a weekly basis to ensure satisfactory controls are in place. Focus on maximizing the financial performance of the department. Coach and support Operations team to effectively manage occupancy, rate, wages and controllable expenses. Ensure property repairs and upgrades are performed in a cost effective and timely manner. Drive monthly cost review meetings with department heads. Confer with Controller on an ongoing basis. Financial Reporting and Owner Relations: On a monthly basis, work with the Senior Corporate Director of Operations and the Accounting department to publish monthly financial packs. On a monthly basis, represent the property operations team during ownership calls. Develop positive owner relationships. Support in the development of the annual operating budgets and timely analysis of financial results to verify accurate financial representations on a monthly basis Food & Beverage: Work with the property F&B management teams, to monitor performance against budgets on a weekly basis. Oversee the management of F&B departmental checkbooks on a weekly basis. Focus on maximizing the financial performance of the department. Work with property F&B management teams, as well as with the Director of Restaurants to ensure property repairs and upgrades are performed in a cost effective and timely manner. Oversee all Food & Beverage functions to ensure excellent customer service, quality control of products, and to maximize departmental revenue and profits. Ensure Food & Beverage team members provide professional, friendly and engaging customer service. Ensure all service standards and protocols are being followed for both Front and Back of House staff. Ensure any customer concerns are being addressed quickly and professionally. Manage all Food & Beverage operations budgets. Develop and implement cost-saving and profit-enhancing measures as appropriate. Review, prepare, and update forecast as needed Assist Events Manager to plan, organize and execute special events. Works with the Executive Chef to develop and implement menus and give input on menu items, as appropriate. Interview, select, train, counsel, and discipline all Food & Beverage team members and activities. Work directly with staff to ensure all Food & Beverage quality, service, and cleanliness standards are strictly adhered to. Ensure all opening and closing duties are conducted at the appropriate times and done in an efficient, effective, and timely manner, and done to company standards. Host regular Food & Beverage team meetings, in conjunction with other Food & Beverage leadership. Sales & Marketing: Have regular active involvement in the Sales, Marketing and Revenue Management functions, including driving key sales metrics (RevPAR, ADR, Occupancy) Work with the Sales & Marketing leadership team to develop effective strategies to address room sales potential. Work with Sales & Marketing leadership oversee execution as well as remove any obstacles to success and assure appropriate resources are available to achieve business results. Other Duties Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. WHAT WE ARE LOOKING FOR: Must possess a positive attitude Must be service oriented Must be able to multi-task Must possess excellent interpersonal, analytical, and managerial organizational skills Ability to perform job functions with attention to detail, speed and accuracy. Ability to prioritize and organize. Be a clear thinker, remaining calm and resolving problems using good judgment. Intermediate Microsoft Office skills (Excel, Word); ability to adapt to new technology and systems Perform job junctions with attention to detail, speed and accuracy. Prioritize, organize, and follow up. Be hands-on, with a “roll-up-your-sleeves” attitude Be a clear thinker, remaining calm and resolving problems using good judgment. Follow directions thoroughly. Work with minimal supervision. Ability to carry up to 40lbs. Ability to walk, stand and bend continuously throughout the day. Must be able to stand for long periods of time. WHAT'S IN IT FOR YOU: A competitive compensation package including medical, dental, vision, and life insurance. 401(k) retirement plan (future you will love this one!) Paid time off, holiday pay, and sick pay when you're under the weather. Career advancement in an organization committed to helping star employees thrive. There's also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities. Professional development that sets you up for success across multiple hospitality career paths. A collaborative work environment where your creative ideas can come to fruition. Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!) Hands-on training with a nimble team. Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. Privacy Notice: For information on the California Consumer Privacy Act of 2018 (“CCPA”), California Privacy Rights Act of 2020 (“CPRA”), and other California privacy laws, please go to the Palisociety Careers page at ******************* and ******************** to view the notice. For more information, visit ******************* or follow @palisociety For more information, visit lepetitpali.com or follow @lepetitpali For more information, visit ******************** or follow @arrivehotels We are an E-Verify Employer/Somos un empleador de E-Verify.

Job Title: General Manager Company: Highway West Vacations Status: Full-Time, Exempt Wage: $90,000/ yr + 20% bonus - performance based Benefits: We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts! Job Description: The General Manager (GM) serves as the chief leader and operational driver of their property, overseeing all departments and ensuring the property's overall success. The GM sets department goals, tracks performance, and proactively implements improvements in service, efficiency, and financial management. Key Responsibilities: Operational Leadership Lead all aspects of property operations across departments Maintain a schedule that includes Manager on Duty (MOD) coverage, including nights, weekends, and holidays Conduct weekly meetings, property walks, and coaching sessions with department managers Monitor daily operations and support department heads as needed Respond to guest complaints and provide prompt resolutions Ensure adherence to Highway West Vacations policies and safety guidelines Financial Oversight Serve as the financial steward for the property Responsible for financial planning, budgeting, and performance monitoring Implement cost control measures and ensure financial goals are achieved Process semi-monthly payroll and monitor compliance with labor laws and company policies Team Leadership & HR Recruit, onboard, and train new team members according to company standards Assess employee skills and adjust training approaches as needed Support department managers with coaching, counseling, and performance reviews Address employee relations issues in coordination with Human Resources Foster a positive, customer-focused workplace culture Resolve interpersonal conflicts among team members Customer & Community Engagement Monitor guest satisfaction scores and implement improvement strategies Promote the property through site tours and community engagement Maintain a professional and positive public image for the company Qualifications: Education & Experience Associate's degree required; Bachelor's degree in hospitality/Hotel/Tourism Management preferred 4-5 years of leadership experience in hospitality, hotel, or restaurant management Skills & Competencies Strong leadership, mentoring, and training abilities Excellent communication, organizational, and problem-solving skills Professional demeanor with a focus on guest service Proficient in Microsoft Word, Excel, and PowerPoint Ability to write detailed reports and analyze data Flexible schedule availability (including evenings, weekends, and holidays) Capable of working on feet for extended periods and lifting up to 20 pounds. HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #HWV1

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $69,000 - $100,000 Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

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Job Description HOTEL GENERAL MANAGER TUCSON,AZ $75,OOO-$80,000 ANNUAL We are a dynamic hotel management group dedicated to a "people-over-process" approach that makes work fun. We believe exceptional hospitality starts with our team, which is why we offer great growth opportunities and a supportive culture where hard work is rewarded. Our portfolio features leading hotel brands like Hilton, Marriott and others. We invite you to bring your authentic self, contribute to our exciting journey, and grow with us. Discover your next opportunity and join us as our next Hotel General Manager in Tucson, AZ. Scope of Position: The Hotel General Manager is responsible for leading all aspects of hotel operations with a focus on guest satisfaction, operational excellence, team development, and financial performance. This role ensures that the property operates in full alignment with brand standards, delivering exceptional service, product quality, and profitability. The General Manager fosters a culture of empowerment, accountability, and collaboration among associates while maintaining strong communication with ownership and corporate leadership. Interested in becoming our next Hotel General Manager in Tucson, AZ, read on. Essential Responsibilities of the Hotel General Manager: Provide visionary leadership and direction to all hotel departments to achieve operational excellence and financial goals. Ensure compliance with all brand standards, quality assurance audits, and operational procedures. Drive revenue growth through effective sales, marketing, and revenue management strategies in collaboration with the corporate and brand teams. Oversee preparation of budgets, forecasts, and financial reports while maintaining cost controls and achieving profitability targets. Recruit, train, and develop department leaders and associates to uphold the “Spirit to Serve” culture and ensure guest satisfaction. Maintain a strong presence on the property, engaging with guests and associates daily to promote service excellence. Partner with the Sales and Revenue teams to optimize business mix and maximize market share. Monitor guest feedback (GSS, social media, and brand channels) and implement action plans for continuous improvement. Build strong relationships with ownership, Marriott corporate representatives, and community organizations to strengthen the property's market position. Champion our Commitment to Clean and brand initiatives, ensuring the highest standards of safety, cleanliness, and operational integrity. Education & Experience of the Hotel General Manager: Four-year degree in Hospitality Management, Business Administration, or related field preferred; equivalent experience accepted. Minimum 4-5 years of progressive hotel leadership experience, with at least 3 years as a General Manager or Assistant General Manager within a Marriott-branded property. Proven success managing brand audits (QA, LRA) and delivering top-tier guest satisfaction scores. Previous opening or conversion experience highly preferred. Must hold valid alcohol awareness and food safety certifications as required by law. Strong financial management and analytical skills, with proficiency in Hotel systems (MARSHA, FOSSE, CI/TY, and MI Property Management Systems) and Microsoft Excel. Physical Requirements of the Hotel General Manager in Tucson, AZ. Must be able to work extended or flexible hours, including weekends and holidays, based on business demands. Ability to occasionally lift up to 30 lbs. and move throughout the property to observe and support operations. Must maintain a valid driver's license and a satisfactory driving record (MVR). Core Competencies of the Hotel General Manager in Tucson, AZ. Strong communication and interpersonal skills with the ability to lead and inspire diverse teams. Demonstrated ability to make sound decisions under pressure and balance multiple priorities effectively. Deep understanding of our brand standards, service philosophy, and performance metrics. Financially astute, with a proven track record of meeting or exceeding budgeted GOP and RevPAR goals. Strong problem-solving, analytical, and organizational skills. Passionate about hospitality, guest satisfaction, and associate engagement. Professional presence with the ability to represent both the brand and ownership group with integrity and excellence. Interested in applying for this amazing opportunity as our next Hotel General Manager in Tucson, AZ? Send your resume to John Wilcoxon at ************************* #ZRDH

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service. Compensation: $68,000/yr Key Responsibilities: Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance. Lead marketing and advertising efforts to drive occupancy and revenue. Develop and maintain positive relationships within the local community. Manage inventory, record-keeping, and ensure budgeted cost controls. Hire, train, and motivate employees while fostering teamwork and growth. Handle guest, employee, and property issues professionally. Be available for on-call responsibilities and emergency coverage. Maintain compliance with federal, state, and local regulations. Ensure all required reports on revenue, expenses, and operations are submitted timely. Essential Skills & Qualifications: Previous experience as a General Manager or Assistant General Manager. Ability to lead, delegate, and resolve conflicts professionally. Strong organizational skills and attention to detail. Ability to work independently with minimal supervision. Professional demeanor with excellent guest service skills. Must meet property grooming standards. Willingness to work all shifts as needed, including weekends and holidays.

We are seeking an experienced and dynamic Hotel Manager to oversee the daily operations of Ellis Island Hotel, ensuring exceptional guest experience, efficient operations, and overall profitability. The Hotel Manager will be responsible for managing team members, handling guest concerns, maintaining high standards of cleanliness and service, and ensuring that the hotel runs smoothly in accordance with company policies and industry best practices. Benefits Medical Dental Basic Life Insurance (included with the dental plan) Vision Short-term Disability Combo plan covering accidents, hospitalizations, and critical illnesses Free on-site parking One free meal per shift Paid time off Eligibility to participate in a 401(k)-retirement plan (after 6 months of successful employment) Location In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required). Responsibilities Manage and oversee all aspects of the day-to-day hotel operations, including front desk, housekeeping, laundry, maintenance, and guest services. Ensure all departments work cohesively to meet the hotel's service standards. Maintain knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. Perform daily hotel audits and revenue management. Serve as the primary point of contact for guests, ensuring their needs are met, any issues are resolved promptly, and that all interactions reflect the hotel's commitment to outstanding service. Hire, train, motivate, evaluate, and manage team members to ensure that team members receive adequate guidance and resources to accomplish established objectives. Conduct regular training, development, and performance evaluations for team members to foster a high-performing team focused on delivering exceptional service. Responsible for scheduling team members and enforcing attendance policies. Oversee the hotel's financial performance by managing the budget, controlling costs, and maximizing revenue. Work closely with the Director of Hotel Operations to implement strategies to drive profitability and achieve financial goals. Maintain high standards of cleanliness, maintenance, and service across the hotel property. Ensure all rooms, public areas, and facilities are consistently maintained and meet or exceed guest expectations. Analyze market trends and guest feedback to identify opportunities for improvement and growth. Partner with cross-functional teams to increase brand visibility, promote offers, and drive occupancy. Manage and oversee group sales operations on-property, ensuring seamless execution of events and experiences while proactively nurturing potential leads and fostering strong client relationships to drive business growth. Ensure the hotel operates in compliance with local laws, health and safety regulations, and company policies. Monitor and adhere to all OSHA and safety requirements. Serve on the Company's Safety Committee. Implement and maintain best practices for emergency preparedness, sanitation, and overall guest safety. Regularly report on hotel performance, guest satisfaction, financial status, and operational efficiency to the Director of Hotel Operations. Analyze data and reports to identify areas of improvement and implement any necessary adjustments. Oversee the procurement and inventory management of hotel supplies, ensuring cost-effective purchasing without compromising quality. Develop relationships with external vendors to negotiate favorable contracts. Skills / Experience College degree and/or some college with a focus on Hospitality Management or Business Administration or equivalent work experience. At least 5 years of experience in hotel operations. At least 3 years of experience in a supervisory hotel management position or similar. Proven track record of improving operational performance and delivering exceptional guest service. In-depth knowledge of hotel management systems such as Opera, Protel, and/or similar hotel management systems. Proficiency in Microsoft Office. Excellent problem-solving skills and the ability to make decisions quickly and effectively. Financial acumen, including experience with budgeting, forecasting, and cost control. Strong understanding of industry trends, market dynamics, and guest preferences. Passionate about delivering exceptional guest experiences. Detail-oriented with strong organizational and time management skills. The ability to stay calm under pressure and manage multiple priorities simultaneously. Ability to be flexible and adaptable to changing guest needs and business demands. Flexibility to work evenings, weekends, and holidays as needed. Must be able to obtain a Nevada Gaming Registration Card. The ability to submit to a background check and drug test is required. Physical Requirements Ability to stand, walk, sit, climb or balance, stoop, stretch, bend, kneel, crouch, and/or crawl. Ability to use hands and fingers to handle objects, tools, or controls. Proficient use of a computer, including keyboarding and mouse skills. Ability to lift or maneuver at least twenty (20) pounds. This job description is not an exhaustive list of all functions required for this position. Duties and/or responsibilities may be subject to revision to meet business needs. Core Values Service - Personalized, warm, and consistently exceptional customer service. Value - Committed to deliver quality products for great prices. Growth - Promote personal development and growth for all team members. Family - Create a family-like environment by staying close to our guests and our team members. Passion - Work with passion and enthusiasm every day.