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Hotel director jobs in Tennessee

- 17 jobs
  • Hotel Director of Sales (DOS) Downtown Nashville

    Nashville Hospitality Concepts

    Hotel director job in Nashville, TN

    We are seeking a dynamic leader to join our organization as the Director of Sales. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. Your Day as a Director of Sales: The development and implementation of the total sales effort of the hotel, including securing new accounts, maintaining existing accounts, and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction Soliciting group business within different market segments via prospecting and outside sales calls Working with General Manager and revenue team to align sales goals with total hotel revenue Identifying, prospecting, securing, and managing leisure / transient business in order to meet and exceed annual and monthly budgeted room nights and room revenue Developing and maintaining relationships with key clients in order to produce a profitable mix of sales Conducting site tours and engaging with prospective leads Maintaining customer database and sales records Preparing contracts and BEO's and maintain departmental communication to ensure delivery of flawless events What it takes to be a Director of Sales: Minimum of 2 years hotel sales experience Major hotel brand experience strongly preferred Market knowledge strongly preferred Knowledge of Delphi preferred Proficient in Microsoft Word, Office, Email communication Well organized and detail oriented Ability to work independently Display initiative, perseverance and analytical skills Effective communication Professional and ethical Excellent customer service skills Quick learner and hard worker Team player and ability to get along with others Available to meet guests which may include weekends Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal) Work Location: In person Job Type: Full-time Salary: $85,000.00 - $135,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: Nashville, TN 37213: Reliably commute or planning to relocate before starting work (Required) Experience: marketing knowledge (Preferred) Delphi or Salesforce software (Preferred) 2 years hotel experience (Required) Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
    $85k-135k yearly Auto-Apply 60d+ ago
  • Hotel General Manager

    American Cruise Lines 4.4company rating

    Hotel director job in Nashville, TN

    American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Hotel General Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Hotel General Manager is the senior hotel officer who is responsible for managing the daily guest experience through hospitality, customer service, housekeeping, and food service operations on the ship. The Hotel General Manager supervises and evaluates the shipboard hotel management team and is the primary representative of American Cruise Lines to the guests. The Hotel General Manager ensures all shipboard employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, crew morale, and training. The Hotel General Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Hotel General Manager is accountable for the performance of all Hotel Department crew members, particularly the Hotel Officers and Executive Chef. The Hotel General Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise the Assistant Hotel Manager, Housekeeping Manager, Restaurant Manager, Cruise Director, Excursions Director, Executive Chef & Guest Service Coordinator. * Hold officers and crew accountable to American Cruise Lines' standards. * Comply with American Cruise Lines' Operations Manual, service standards, and procedures. * Responsible for assessing the management team and providing immediate corrective feedback. * Anticipate the needs of guests and crew. * Respond quickly to guest requests and ensure follow-up. * Identify and resolve problems immediately and request home office support as needed. * Ability to speak and present in front of all guests in person using a microphone. * Management presence during meals services, cocktail hour, and onboard events. * Oversee food service and culinary operations for guests and crew to include food quality, presentation, service, and timely delivery. * Ensure Chefs are following approved menus and recipes. * Oversee crew orientation, scheduling, crew appearance uniform standards, and discipline. * Lead and direct ship officers in achieving weekly sales goals. * Maintain impeccable cleanliness in passenger areas and ensure all housekeeping standards are followed. * Manage shipboard business transactions, accounting, timecards, and home office reporting. * Responsible for managing all hotel and food inventories. * Work with the Executive Chef to ensure food and hotel supplies are ordered and received timely. * Complete daily ship inspection with Mate & Assistant Hotel Manager to generate daily work list and follow up to ensure tasks are completed. * Create positive crew experiences. * Coordinate all staff to create specific, measurable, achievable, and realistic game plans in order to provide our guests with a memorable cruise on each of our itineraries. * Perform bartending duties as needed with other management personnel. * Other duties as assigned. Qualifications: * 3+ years of hotel or food and beverage management experience. * Bachelor's degree in business or hospitality management is preferred. * Proficiency in Microsoft Office Suite applications. * Willing to live and work aboard the ship. * Optimism and a hardworking drive to succeed. * Cruise industry experience not required. * Ability to meet moderate physical demands, including lifting, bending, climbing, and long periods of walking or standing. * Ability to satisfactorily pass US Coast Guard regulated pre-employment drug test and periodic consortium testing. This includes testing for marijuana and other controlled substances. * Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. * Transportation Worker Identification Credential (TWIC). Attributes for Success: * Commit to our American mission and share our American key values. * Live our American core competences. * Be the solution. It may not be my job, but it is my responsibility. * Always do right. This will gratify some and astonish the rest. Work Schedule: * 7 Days per week while onboard the ship. * 6 to 8 weeks working and living onboard the ship. * 1 to 2 weeks shore leave vacation. * Accommodations and meals are provided onboard. Perks: * Benefits package including medical, dental, and matching 401k. * Complimentary travel accommodations. * Training programs to support you. * Continuous growth in the company. * Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. * Job sites across the nation*
    $65k-87k yearly est. 15d ago
  • Front office Executive

    JLL 4.8company rating

    Hotel director job in Tennessee

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front office Executive Location: On-site -Coimbatore, TN Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
    $59k-90k yearly est. Auto-Apply 5d ago
  • Hotel General Manager

    Turnberry Associates 4.6company rating

    Hotel director job in Nashville, TN

    About the Job Experience refined luxury at JW Marriott Nashville, the city's only JW Marriott and a standout destination in Music City. Located in the heart of downtown, our hotel offers breathtaking skyline views from every room and effortless access to the city's top attractions, including Lower Broadway and the Gulch. Elevated dining awaits on the 34th floor at Bourbon Steak by Michelin-starred Chef Michael Mina-recognized as one of the top 10 fine dining restaurants in the country. Guests enjoy panoramic views, an award-winning wine program, and deeply satisfying cuisine. JW Marriott Nashville also features: * Downtown's largest and newly renovated year-round rooftop pool deck * Mediterranean-inspired poolside bar and grill * A full-service spa and 24-hour fitness center with Peloton bikes * Artisan café and bakery * Multiple artfully designed cocktail lounges At JW Marriott Nashville, hospitality is elevated to an immersive, tailored experience. Every guest interaction is crafted by passionate team members who bring authenticity and excellence to everything they do. To learn more, visit: marriott.com/BNAJW As the General Manager, you are the strategic leader responsible for all facets of hotel operations-from financial performance and guest satisfaction to team leadership and brand alignment. You will champion JW Marriott's brand standards while driving performance, maximizing profitability, and fostering a culture of excellence and collaboration. This is a high-impact, visible role for a results-oriented and forward-thinking leader who thrives in a luxury, service-driven environment. What You Do: (Duties/Responsibilities) Strategic and Financial Leadership * Lead the development and execution of annual business plans, budgets, and forecasts * Continuously monitor and improve financial performance, occupancy, RevPAR, ADR, and F&B revenue * Identify opportunities for growth, efficiency, and innovation across departments * Ensure financial targets and ROI are achieved for both ownership and Marriott International Operational Excellence * Oversee day-to-day hotel operations across all departments, ensuring a seamless guest experience * Conduct regular property walkthroughs to ensure adherence to brand and quality standards * Monitor operational KPIs, cost controls, cleanliness, and service delivery * Drive continuous improvement in service and guest satisfaction Team and Culture Leadership * Lead, inspire, and develop a high-performing executive and management team * Foster a positive, inclusive, and high-accountability work culture * Provide mentorship, coaching, and performance feedback * Ensure alignment with Turnberry Hospitality and Marriott's core values Sales, Marketing, and Guest Engagement * Actively engage in the sales process, client relationship-building, and community involvement * Collaborate with sales and marketing teams to position the hotel competitively in the market * Represent the hotel at industry events, media engagements, and owner meetings * Champion a guest-first philosophy and drive improvement in guest satisfaction scores Talent Management and Human Resources * Partner with Human Resources on recruiting, onboarding, training, and development * Oversee performance management processes, including goal setting, reviews, and succession planning * Resolve associate relations issues in compliance with company policies and values * Create a workplace that attracts, retains, and develops top talent What You Bring to the Table: (Requirements) * Four-year degree in Hospitality Management or a related business or management field * Proven experience as a General Manager, preferably within large-scale convention hotels and luxury properties * Prior experience with JW Marriott or other Marriott luxury brands highly preferred * Operational and Industry Knowledge * Comprehensive understanding of hotel operations, including: * Marketing strategy and sales planning * Security and safety protocols * Human resources, labor relations, and team leadership * Business planning, financial reporting, and budget forecasting * Quality assurance, property maintenance, and long-term operational planning * Hospitality law and compliance * Communication and Interpersonal Skills * Excellent verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and executive stakeholders * Clear, concise, and organized written communication skills for reports, correspondence, and internal documentation * Strong interpersonal skills, with the ability to manage sensitive situations, resolve conflicts, and maintain a positive team culture * Maintains professionalism, courtesy, and respect in all interactions * Leadership and Organizational Abilities * Proven leadership skills with the ability to inspire, motivate, and develop high-performing teams * Strong decision-making and judgment skills in fast-paced and dynamic environments * Ability to set priorities, delegate effectively, and manage multiple tasks under pressure and tight deadlines * Meticulous attention to detail and a commitment to operational excellence * Technical and Professional Skills * Proficient in hotel management systems, Microsoft Office Suite, and financial reporting tools * Strong analytical skills with the ability to compile, interpret, and act on data and metrics * Professional telephone etiquette and overall polished communication skills
    $56k-84k yearly est. 60d+ ago
  • Director of Front Office

    The Joseph, a Luxury Collection Hotel, Nashville

    Hotel director job in Nashville, TN

    WHO YOU ARE You love being the person both guests and your team can rely on; you're the "go-to". You're great at anticipating the needs of your team, and helping others feel like they are always one step ahead because what they need is done before they even have to ask. You like to stay busy, and when guest traffic slows, you always find other work to be done. Practical and approachable, you take pride in a well-groomed team while working in an upper upscale environment. WHAT YOU DO You manage our team in ensuring every guest to the hotel is welcomed with a smile, and you make sure each associate taken care of with a sense of urgency. You train and coach your team for optimal performance. Special attention is paid to check ins and check outs, ensuring that the Guest Services team is providing a superb guest experience. Responding to guest and team concerns, training new team members, and building emotional connections are all part of your day to day. WHERE YOU WORK The Joseph, a Luxury Collection Hotel, Nashville, re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique and memorable experiences. From the front door to the rooftop, The Joseph is full of opportunities to encounter the unexpected. WHY YOU'RE HERE Why do you do what you do? Passion. Pride. Life. You are passionate about making that difference. Making the difference for every guest that walks through the doors of the hotel, and doing everything you can to ensure each of our guests has a memorable experience. You are here because the life you want is about providing exceptional service, and that is exactly what we do. Benefits Medical/Dental/Vision Company paid Life insurance 401K Paid Time Off Free Meals during work Discounted room benefits Free parking Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law.
    $56k-91k yearly est. Auto-Apply 17d ago
  • Hotel Maintenance

    Wise Staffing Group

    Hotel director job in Chattanooga, TN

    Job Description Inspections and Diagnostics: Examine and identify issues, then determine the best solutions to correct them. Preventive Maintenance: Engage in routine preventive maintenance to ensure all aspects of the hotel continue to operate efficiently. General Cleaning and Upkeep: Maintain the appearance and cleanliness of buildings and properties. Painting and Room Upkeep: Assist with painting and preparing rooms, ensuring they are fresh and inviting for our guests. Pool Maintenance: Oversee the upkeep of the pool, including maintaining proper chemical balance and ensuring a clean and safe environment. Requirements: Language Skills: Ability to read and write in English is essential. Painting Experience: Experience with painting and preparing rooms for painting is required. Communication: Must possess clear communication skills to interact effectively with team members and hotel guests. Pool and Chemical Knowledge: Previous experience with pools and chemical handling is necessary for the safe maintenance of our amenities.
    $33k-50k yearly est. 7d ago
  • Hotel General Manager

    Peach Hotel Group

    Hotel director job in Memphis, TN

    The Hotel General Manager (GM) leads all aspects of the hotel's operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments.
    $48k-73k yearly est. 60d+ ago
  • Front Office Executive

    JLL 4.8company rating

    Hotel director job in Tennessee

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Work Dynamics What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you'll be in charge of one of the busiest places in the office-the front desk. Constantly on the go, you'll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you'll be expected to develop policies and procedures needed for all functions in the reception. As needed, you'll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years' experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you're familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff-regardless of their level-and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! Location: On-site -Chennai, TN Scheduled Weekly Hours: 48 Job Tags: If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
    $59k-90k yearly est. Auto-Apply 4d ago
  • Hotel Maintenance

    Dalwadi Hospitality Management

    Hotel director job in Smyrna, TN

    Dalwadi Hospitality Management - Hotel Maintenance Are you a highly skilled individual who thrives in a dynamic work environment? Do you enjoy maintaining properties to ensure a delightful experience for guests? If yes, then this immediate opportunity as a Hotel Maintenance at Dalwadi Hospitality Management is perfect for you! The Dalwadi Hospitality Management team is seeking a motivated individual to join our loving and enthusiastic team in Houston, Texas. As a Hotel Maintenance employee, you will be responsible for the preventative maintenance and repair of the hotel's systems and equipment, ensuring the general upkeep of the property. If you have experience with pool maintenance, that's a delicious plus! At Dalwadi Hospitality Management, you will have the chance to work with a talented group of professionals dedicated to providing outstanding experiences for our guests and associates. Responsibilities: Follow the schedule of property and equipment preventive maintenance programs in compliance with brand standards Maintain a log of all repair items requiring outside service Keep public areas clean and maintain the appearance of the parking lot Respond to and complete all guest requests promptly Collaborate with the GM, housekeeping, and front desk to ensure all work orders are completed Requirements: Valid driver's license for errands and job duties Good customer service skills Ability to work independently and with others Good communication skills Attention to detail Ability to occasionally lift/carry up to 50 lbs Displays good initiative Essential Duties: Follow scheduled property and equipment preventive maintenance programs Troubleshoot and repair malfunctions in mechanical/electrical systems and equipment Service the hotel pool, including adjusting chemicals and maintaining documentation Remove debris from public areas and empty trash receptacles Test and examine life safety systems to ensure operational readiness Respond and comply with all guest requests to ensure satisfaction Attend and participate in all mandatory training Flexible with schedule and assignments Maintain effective performance under pressure Perform additional duties as requested by the supervisor Location: Houston, Texas Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Employee discount
    $33k-50k yearly est. 60d+ ago
  • Hotel General Manager

    Shopping Center Management D B A Turnberry Associates

    Hotel director job in Nashville, TN

    About the Job Experience refined luxury at JW Marriott Nashville, the city's only JW Marriott and a standout destination in Music City. Located in the heart of downtown, our hotel offers breathtaking skyline views from every room and effortless access to the city's top attractions, including Lower Broadway and the Gulch.Elevated dining awaits on the 34th floor at Bourbon Steak by Michelin-starred Chef Michael Mina-recognized as one of the top 10 fine dining restaurants in the country. Guests enjoy panoramic views, an award-winning wine program, and deeply satisfying cuisine.JW Marriott Nashville also features: Downtown's largest and newly renovated year-round rooftop pool deck Mediterranean-inspired poolside bar and grill A full-service spa and 24-hour fitness center with Peloton bikes Artisan café and bakery Multiple artfully designed cocktail lounges At JW Marriott Nashville, hospitality is elevated to an immersive, tailored experience. Every guest interaction is crafted by passionate team members who bring authenticity and excellence to everything they do.To learn more, visit: marriott.com/BNAJW As the General Manager, you are the strategic leader responsible for all facets of hotel operations-from financial performance and guest satisfaction to team leadership and brand alignment. You will champion JW Marriott's brand standards while driving performance, maximizing profitability, and fostering a culture of excellence and collaboration.This is a high-impact, visible role for a results-oriented and forward-thinking leader who thrives in a luxury, service-driven environment.What You Do: (Duties/Responsibilities) Strategic and Financial Leadership Lead the development and execution of annual business plans, budgets, and forecasts Continuously monitor and improve financial performance, occupancy, RevPAR, ADR, and F&B revenue Identify opportunities for growth, efficiency, and innovation across departments Ensure financial targets and ROI are achieved for both ownership and Marriott International Operational Excellence Oversee day-to-day hotel operations across all departments, ensuring a seamless guest experience Conduct regular property walkthroughs to ensure adherence to brand and quality standards Monitor operational KPIs, cost controls, cleanliness, and service delivery Drive continuous improvement in service and guest satisfaction Team and Culture Leadership Lead, inspire, and develop a high-performing executive and management team Foster a positive, inclusive, and high-accountability work culture Provide mentorship, coaching, and performance feedback Ensure alignment with Turnberry Hospitality and Marriott's core values Sales, Marketing, and Guest Engagement Actively engage in the sales process, client relationship-building, and community involvement Collaborate with sales and marketing teams to position the hotel competitively in the market Represent the hotel at industry events, media engagements, and owner meetings Champion a guest-first philosophy and drive improvement in guest satisfaction scores Talent Management and Human Resources Partner with Human Resources on recruiting, onboarding, training, and development Oversee performance management processes, including goal setting, reviews, and succession planning Resolve associate relations issues in compliance with company policies and values Create a workplace that attracts, retains, and develops top talent What You Bring to the Table: (Requirements) Four-year degree in Hospitality Management or a related business or management field Proven experience as a General Manager, preferably within large-scale convention hotels and luxury properties Prior experience with JW Marriott or other Marriott luxury brands highly preferred Operational and Industry Knowledge Comprehensive understanding of hotel operations, including: Marketing strategy and sales planning Security and safety protocols Human resources, labor relations, and team leadership Business planning, financial reporting, and budget forecasting Quality assurance, property maintenance, and long-term operational planning Hospitality law and compliance Communication and Interpersonal Skills Excellent verbal and written communication skills, with the ability to interact effectively with guests, colleagues, and executive stakeholders Clear, concise, and organized written communication skills for reports, correspondence, and internal documentation Strong interpersonal skills, with the ability to manage sensitive situations, resolve conflicts, and maintain a positive team culture Maintains professionalism, courtesy, and respect in all interactions Leadership and Organizational Abilities Proven leadership skills with the ability to inspire, motivate, and develop high-performing teams Strong decision-making and judgment skills in fast-paced and dynamic environments Ability to set priorities, delegate effectively, and manage multiple tasks under pressure and tight deadlines Meticulous attention to detail and a commitment to operational excellence Technical and Professional Skills Proficient in hotel management systems, Microsoft Office Suite, and financial reporting tools Strong analytical skills with the ability to compile, interpret, and act on data and metrics Professional telephone etiquette and overall polished communication skills
    $48k-73k yearly est. Auto-Apply 60d+ ago
  • Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village

    Summit Management Corporation 4.5company rating

    Hotel director job in Nashville, TN

    Join the team as our next Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village! We're redefining the hotel experience with a fun, vibrant atmosphere, and exceptional service for our guests. We're looking for an energetic, strategic leader who thrives in a dynamic environment and can bring fresh ideas to life across Guest Services and other departments as deemed by specific hotel needs, (ie, Housekeeping and Maintenance). Your passion for top-tier hospitality and team building will shape the guest experience and fuel our culture. What You'll Do:Lead and inspire our front-line teams to deliver extraordinary service.Foster collaboration among team members and operational departments to maintain high service standards.Oversee seamless daily operations from the front desk to ensure an unforgettable guest experience.Engage in community involvement, with a unique and welcoming presence. Key Qualifications:Education & Experience: College degree or equivalent in-depth hospitality experience preferred.Strong leadership background, ideally in hospitality, with supervisory and team-building experience.Financial acumen and ability to manage budgets effectively.A valid driver's license and ability to work flexible hours as needed - we are a 24/7 operation ya know!Physical & Mental Requirements:Ability to work long and flexible hours in a physically active, guest-facing role.Comfortable handling high-pressure situations with a cool, objective mindset.Excellent problem-solving skills and a strong ability to prioritize in a fast-paced environment.Your Role Includes:Ensuring our guests feel welcomed, valued, and delighted at every touchpoint.Monitoring cleanliness, sanitation, and all quality standards, while adhering to safety and health guidelines.Effectively recruiting, training, and developing a high-performing team.Building schedules that align with hotel needs and special events, with a focus on exceptional guest service.Supporting the brand through creative, hands-on engagement with our teams and guests. Why You'll Love Working with Us: We're all about maintaining a spirited and inclusive workplace, where each team member can thrive, grow, and contribute to a memorable guest experience. Ready to Join Us? If you're an innovative leader with a passion for hospitality and community, this role might be the perfect fit for you! Apply now to help us elevate the hotel experience with a blend of style, energy, and guest-centric service! Benefits:Medical insurance Dental insurance Health insurance Vision insurance Life insurance 401(k) + Employer MatchingPaid time off EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Hotel Director of Sales

    Drury Hotels 4.4company rating

    Hotel director job in Franklin, TN

    Property Location: 1874 West McEwen Drive - Franklin, Tennessee 37067You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - This position is eligible for a semi-annual bonus based on performance and also a quarterly bonus based on company profitability and service scores Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 This role leads hotel sales efforts to increase bookings and revenue by building strong client relationships and guiding the sales team. The Director splits their time between direct sales (50%) and team leadership (50%). Key Responsibilities Sales & Client Relations Build and maintain business-to-business relationships to sell hotel rooms and meeting spaces. Identify new business opportunities and follow up on leads. Present proposals and conduct client meetings, site tours, and follow-ups. Team Leadership Supervise and support the sales team (Group Sales Executive, Sales Coordinator). Hire, train, coach, and evaluate team members. Lead regular team meetings and performance reviews. Strategy & Market Insight Understand local market trends, competitors, and pricing strategies. Work with revenue and marketing teams to stay competitive. Use tools like CRM systems and industry reports to track performance. Collaboration Partner with other departments and Drury teams to grow business across all hotels. Support budgeting and revenue planning. Customer Service Provide friendly, professional service to clients and guests. Ensure a safe, respectful, and inclusive work environment. Requirements Experience: 5-10 years in sales (hospitality preferred), with 1-5 years in a leadership role. Education: Bachelor's degree preferred, especially in sales or marketing. Skills: Strong communication, organization, and computer skills. Must be able to travel and make in-person sales calls. Leadership: Ability to manage a team and drive results. Rise. Shine. Work Happy.
    $71k-100k yearly est. Auto-Apply 34d ago
  • General Manager - Hotel

    Nashville Hospitality Concepts

    Hotel director job in Nashville, TN

    We are seeking a dynamic leader to join our organization as a General Manager. Strategically located across the street from Nissan Stadium and Downtown Nashville, our properties are well-positioned for an engaged, hard-working, professional who can make a positive contribution. QUALIFICATIONS: A minimum of 3 years' previous hotel operations management experience in a mid‐service environment to include successful oversight of a large staff and focus on exceptional guest service. Bachelor's degree and/or appropriate combination of education and work experience to support on‐the‐job effectiveness. Previous experience in executing against operating budgets with an established history of meeting or exceeding established financial objectives. Strong systems knowledge and technology skills with high proficiency in all Microsoft Office programs. Demonstrated success in collaborating with diverse organizational functions to accomplish common goals. Exceptional service orientation with keen ability to focus and deliver on guest needs Reliable and responsible character with exceptional follow up and attention to detail Proactive approach with exceptional initiative and problem solving abilities to ensure the highest levels of productivity and guest satisfaction. Ability to multi‐task and effectively manage numerous priorities within a fast‐paced environment. Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone The ability to work a flexible schedule, including nights, weekends and holidays RESPONSIBILITIES: Schedule flexibility and ability to work extended and/or irregular hours to include nights weekends and holidays Reviews daily operating results and weekly forecasting and scheduling, taking immediate corrective action if required Monitor and evaluate each department's daily activities to ensure the successful operation of hotel facilities services and amenities Establish and review departmental standards guidelines and objectives; Update and revise as necessary Oversee hotel administrative processes such as staffing training and budgeting/finance to ensure proper planning and organization Support the hotel's sales and business strategies to maximize revenues and profitability. Partner with HR to create a positive work environment; Serve as a support resource for front line staff in all departments. Conduct daily walk‐throughs and quality checks to drive exceptional service and guest satisfaction at all points of contact to include pre‐arrival check‐in/check‐out restaurant/bar transportation housekeeping laundry banquets conference services and maintenance. Job Type: Full-time Pay: $85,000.00 - $120,000.00 per year Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekend availability Work Location: In person Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Nashville Hospitality Concepts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nashville Hospitality Concepts is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.
    $85k-120k yearly Auto-Apply 60d+ ago
  • Manager Hotel Accounting

    Hilton 4.5company rating

    Hotel director job in Memphis, TN

    _\*\*\*This role is based at our corporate office in Memphis, TN\*\*\*_ This is your chance to be part of a Finance Team that is a critical business partner that manages all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management\. As a manager on the hotel accounting team reporting to the Director/Senior Manager, you will focus on accounting, reporting, compliance and other accounting activities related to all centralized hotels\. You will also train and supervise hotel accounting team members, as well as identify and manage improvement opportunities and special projects\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Hire, supervise, and evaluate Team Members and build competence with Staff Accountants, Analysts and Senior Analysts through training and mentorship\. + Coordinate cash management needs for hotels\. This includes reviewing actual and projected cash flow reporting, owner distributions, monitoring cash requirements, and working capital balances\. + Bring your strong working knowledge of the financial impact of all contracts associated with the hotels so you can assist other staff and senior management in understanding the implications of different courses of action\. + Evaluate and streamline business processes to maximize efficiency and effectiveness within the department to ensure the strategies, objectives and directives of the department are carried out\. + Collaborating on continued improvement of department processes at both the hotel and corporate level\. **How you will collaborate with others:** + Work with hotel owners, leading all aspects of owner reporting, cash management, and serving as the main Hilton accounting contact\. + Work directly with the property Directors of Finance on accounting and financial issues\. **What you will take ownership of:** + Participate in special department projects such as system conversions, new software implementation & automation, implementing process improvements and new hotel openings/conversions\. + Supports other teams during staffing gaps and provides monthly updates to Directors on project work\. + Lead monthly closing and post\-closing activities \(perform detailed financial statement variance and workpaper reviews, research and resolve issues arising throughout the closing and post\-close period, review and approve balance sheet reconciliations and wire transfers\)\. + Perform compliance duties such as the review of management and franchise agreements and the set\-up and maintenance of internal controls and SOX compliance\. **What are we looking for?** We are looking for leaders who are motivated by the opportunity to address complex challenges and contribute to meaningful outcomes\. At Hilton, we value business insight and the skill to foster strong, collaborative partnerships as essential to success\. Ideal candidates for this role will demonstrate the following attributes and skills: + Leaders who are collaborative and comfortable with mentorship, helping their team prioritize, providing feedback to leadership, and communicating results and areas for improvement- + Communicators who will positively influence Hilton's partners while communicating at all levels, both verbally and in writing\. + Leaders who take thoughtful action, operate with a cool head under time constraints, and adjusts effectively to change\. + Accountable individuals who capably handle complex and multiple tasks **WHY YOU'LL BE A GREAT FIT\!** **You have these minimum qualifications:** + Five \(5\) years of professional Accounting experience + Four \(4\) years of work experience preparing, analyzing, or auditing financial statements **It would be useful if you have:** + Bachelor's/Masters Degree in Accounting/Finance + Two \(2\) years of supervisory experience + Hospitality industry experience + CPA license **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\\\_Accommodation\\\_and\\\_Accessibility\\\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. **Job:** _Finance and Accounting_ **Title:** _Manager Hotel Accounting_ **Location:** _null_ **Requisition ID:** _COR015H3_ **EOE/AA/Disabled/Veterans**
    $55k-83k yearly est. 27d ago
  • Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village

    Summit Management Corporation 4.5company rating

    Hotel director job in Nashville, TN

    Job DescriptionJoin the team as our next Operations Manager at the Moxy Hotel Vanderbilt Hillsboro Village! We're redefining the hotel experience with a fun, vibrant atmosphere, and exceptional service for our guests. We're looking for an energetic, strategic leader who thrives in a dynamic environment and can bring fresh ideas to life across Guest Services and other departments as deemed by specific hotel needs, (ie, Housekeeping and Maintenance). Your passion for top-tier hospitality and team building will shape the guest experience and fuel our culture. What You'll Do:Lead and inspire our front-line teams to deliver extraordinary service.Foster collaboration among team members and operational departments to maintain high service standards.Oversee seamless daily operations from the front desk to ensure an unforgettable guest experience.Engage in community involvement, with a unique and welcoming presence. Key Qualifications:Education & Experience: College degree or equivalent in-depth hospitality experience preferred.Strong leadership background, ideally in hospitality, with supervisory and team-building experience.Financial acumen and ability to manage budgets effectively.A valid driver's license and ability to work flexible hours as needed - we are a 24/7 operation ya know!Physical & Mental Requirements:Ability to work long and flexible hours in a physically active, guest-facing role.Comfortable handling high-pressure situations with a cool, objective mindset.Excellent problem-solving skills and a strong ability to prioritize in a fast-paced environment.Your Role Includes:Ensuring our guests feel welcomed, valued, and delighted at every touchpoint.Monitoring cleanliness, sanitation, and all quality standards, while adhering to safety and health guidelines.Effectively recruiting, training, and developing a high-performing team.Building schedules that align with hotel needs and special events, with a focus on exceptional guest service.Supporting the brand through creative, hands-on engagement with our teams and guests. Why You'll Love Working with Us: We're all about maintaining a spirited and inclusive workplace, where each team member can thrive, grow, and contribute to a memorable guest experience. Ready to Join Us? If you're an innovative leader with a passion for hospitality and community, this role might be the perfect fit for you! Apply now to help us elevate the hotel experience with a blend of style, energy, and guest-centric service! Benefits:Medical insurance Dental insurance Health insurance Vision insurance Life insurance 401(k) + Employer MatchingPaid time off EEOC Statement: Moxy Vanderbilt Hillsboro Village is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $35k-48k yearly est. 23d ago
  • Hotel Director of Sales

    Drury Hotels 4.4company rating

    Hotel director job in Franklin, TN

    Property Location: 1874 West McEwen Drive - Franklin, Tennessee 37067You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Incentives - This position is eligible for a semi-annual bonus based on performance and also a quarterly bonus based on company profitability and service scores Work-life-balance - Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 This role leads hotel sales efforts to increase bookings and revenue by building strong client relationships and guiding the sales team. The Director splits their time between direct sales (50%) and team leadership (50%). Key Responsibilities Sales & Client Relations Build and maintain business-to-business relationships to sell hotel rooms and meeting spaces. Identify new business opportunities and follow up on leads. Present proposals and conduct client meetings, site tours, and follow-ups. Team Leadership Supervise and support the sales team (Group Sales Executive, Sales Coordinator). Hire, train, coach, and evaluate team members. Lead regular team meetings and performance reviews. Strategy & Market Insight Understand local market trends, competitors, and pricing strategies. Work with revenue and marketing teams to stay competitive. Use tools like CRM systems and industry reports to track performance. Collaboration Partner with other departments and Drury teams to grow business across all hotels. Support budgeting and revenue planning. Customer Service Provide friendly, professional service to clients and guests. Ensure a safe, respectful, and inclusive work environment. Requirements Experience: 5-10 years in sales (hospitality preferred), with 1-5 years in a leadership role. Education: Bachelor's degree preferred, especially in sales or marketing. Skills: Strong communication, organization, and computer skills. Must be able to travel and make in-person sales calls. Leadership: Ability to manage a team and drive results. Rise. Shine. Work Happy. At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine. At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That's the Drury Way. Our 6,100+ team members work together-across 150 hotels in 30 states-to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE Explore Our Culture Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call ************ or email **************************.
    $71k-100k yearly est. Easy Apply 32d ago
  • Hotel Maintenance

    Wise Staffing Group

    Hotel director job in East Ridge, TN

    Job Description Inspections and Diagnostics: Examine and identify issues, then determine the best solutions to correct them. Preventive Maintenance: Engage in routine preventive maintenance to ensure all aspects of the hotel continue to operate efficiently. General Cleaning and Upkeep: Maintain the appearance and cleanliness of buildings and properties. Painting and Room Upkeep: Assist with painting and preparing rooms, ensuring they are fresh and inviting for our guests. Pool Maintenance: Oversee the upkeep of the pool, including maintaining proper chemical balance and ensuring a clean and safe environment. Requirements: Language Skills: Ability to read and write in English is essential. Painting Experience: Experience with painting and preparing rooms for painting is required. Communication: Must possess clear communication skills to interact effectively with team members and hotel guests. Pool and Chemical Knowledge: Previous experience with pools and chemical handling is necessary for the safe maintenance of our amenities.
    $33k-51k yearly est. 7d ago

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