Join our team, a 2025 USA Today Top Workplace Winner! Picture yourself thriving as the new Dual HotelDirector of Sales for the Residence Inn Salt Lake City Murray and the Springhill Suites Salt Lake City Airport. Surrounded yourself by a supportive team that genuinely values and celebrates your success. We take great pride in the inclusive environment we've created, attributing to our award-winning status.
Why You'll Love Working with Us
The Residence Inn and Springhill Suites are managed by NCG Hospitality, a family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
**Bonus earning potential of 30% and opportunity for five payouts a year!!**
Additional monetary rewards and recognition
Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights!
How do I make an impact on my team?
Lead, train, and manage the property's sales team in all sales-related functions, including direct sales, business development, account management, and administrative follow-up. You'll play a key role in achieving and exceeding property revenue goals, particularly in group and catering sales while strengthening the property's position within the competitive market.
Strategic Planning & Market Analysis
Analyze market trends and the competitive landscape to strategically position the property for group business success
Monitor and adjust the business mix to align with market demand and maximize profitability
Maintain and update sales reports, KPIs, and the property's Sales & Marketing Plan
Business Development & Revenue Growth
Develop and grow key segments including corporate, group, SMERF, weddings, leisure, and association business
Lead new business development efforts while strengthening engagement with existing accounts
Collaborate with Revenue Management and the GM to optimize pricing, forecasting, and inventory management
Sales Execution & Performance
Achieve or exceed individual and team sales goals, ensuring alignment with budgeted targets
Allocate time effectively across selling, networking, marketing, and administrative responsibilities
Focus on driving group business through tailored strategies, effective contract negotiation, and strategic promotions
Qualifications
Bachelor's Degree in Business, Marketing or Hospitality preferred
Supervisory experience required
4 years' experience in sales, group catering events or like employment with management experience
Effective people management and staff development experience
Experience with sales-based CRM applications (Delphi etc.)
Ability to work effectively under pressure and meet established goals & objectives
Planning, organizing and effective time management skills
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we've created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the company.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day - earn bonuses for going above and beyond to support team and guests
Everyone Sells - earn cash for bringing in business to our properties
Paid Volunteer hours - Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus - earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is an Equal Opportunity Employer
We participate in E‑Verify to confirm work authorization for all new hires.
$83k-116k yearly est. Auto-Apply 47d ago
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Hotel General Manager
Hotel Downtown Moab
Hotel director job in Moab, UT
Job Description
We are seeking an experienced Hotel General Manager to oversee daily hotel operations, deliver exceptional guest experiences, drive financial performance, and lead a high-performing hospitality team. This role ensures brand compliance while promoting a "Personal Touch" service culture.
Located in the heart of Moab, just minutes from Arches National Park and steps from Main Street, Hotel Downtown Moab offers stunning red rock views and access to year- round outdoor adventure. Come lead a team of dedicated individuals in one of the most scenic towns in Utah!
Pay & Benefits
Salary: $70,000-$85,000 per year, depending on experience
Incentives: Quarterly performance-based bonuses
Benefits Include:
Health, dental, vision, and life insurance
401(k) retirement plan
Health Savings Account (HSA)
Paid Time Off (PTO)
Key Responsibilities
Manage day-to-day hotel operations and guest satisfaction
Lead, train, and develop hotel staff
Ensure brand standards, quality assurance, and safety compliance
Participate in sales efforts, including sales calls two days per week
Forecast ADR, Occupancy, and RevPAR
Oversee budgets, labor, and financial controls
Conduct daily property and room inspections
Qualifications
Previous hotel or hospitality management experience required
Strong leadership, financial, and sales skills
Knowledge of hotel performance metrics (ADR, OCC, RevPAR)
Ability to work hands-on in a fast-paced environment
Ability to lift 30 lbs and perform physical job duties
Apply today and lead a hotel in one of Utah's most iconic destinations-Moab!
Job Posted by ApplicantPro
$70k-85k yearly 4d ago
Event Sales Manager, Hotel Services - Grand Hyatt Deer Valley
Encore 4.4
Hotel director job in Park City, UT
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
**Key Job Responsibilities**
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_Relationship Management_
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
_Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
**Job Qualifications**
- BS/BA or 1+ years of Encore or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
**Competencies (by Core Values)**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Demonstrates Self-Awareness
_Drive Results_
- Ensures Accountability
_See The Big Picture_
- Decision Quality
- Manages Complexity
_Value People_
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
**Physical Requirements**
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: 4-5 hours per day
- Standing: 2-3 hours per day
- Walking: 2-3 hours per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
_Lifting Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Carrying Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Continuously
- Peripheral Vision: Continuously
- Depth Perception: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#INDSALES
\#LI-EL1
Salary Pay Range: $52,000.00 - $58,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
$52k-58k yearly 60d+ ago
Assistant Director of Front Office - Hilton Salt Lake City Center
Hilton Worldwide 4.5
Hotel director job in Salt Lake City, UT
Located in the heart of downtown and located only a short distance from truly unparalleled access to nature the Hilton Salt Lake City Center has it all! ,This 500 guest room hotel, just a stones throw from the convention center, is seeking their next Assistant Director of Front Office.
This role presents an opportunity to have a hands-on impact with guests to create memorable experiences while partnering with the Director of Front Office on improving processes and procedures to maximize success.
The ideal candidate for this role has strong communication skills, is adept at taking ideas from concept to reality and excels at motivating a team. At least two years of hotel front desk experience are required, with Hilton experience preferred but not required. To learn more about this hotel, please visit their website at: Salt Lake City, UtahHotels - Hilton City Center
#LI-JL1
What will I be doing?
As an Assistant Director of Front Office, you would be responsible for assisting in the direction and administration of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
* Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
* Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
* Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
* Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in-house guests
* Initiate and implement marketing up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
* Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
* Run and complete daily reports, analyze data and make decisions based on data
* Resolve guest issues and concerns to guest satisfaction
* Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$55k-81k yearly est. 3d ago
Hotel General Manager
Comfort Inn Richfield 4.5
Hotel director job in Richfield, UT
Job Description
As the next general manager of our busy hotel, you'll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business.
Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!
Compensation:
$50,000 - $55,000 yearly
Responsibilities:
Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
Lead hotel operations with a focus on guest satisfaction, team development, and profitability
Monitor and manage daily performance across all departments
Maintain brand standards and ensure compliance with all franchise and operational requirements
Oversee budgeting, forecasting, payroll, purchasing, and expense controls
Hire, train, coach, and retain team members, creating a positive and productive work environment
Handle guest concerns quickly and professionally
Coordinate with the management company on reporting, strategy, and support needs
Ensure the property is clean, well-maintained, and operating at peak efficiency
Qualifications:
This role requires a strong emphasis on putting the guest first and providing exceptional customer service
You must have 5 or more years of experience working in the hospitality field
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
Minimum 3 years of hotel management experience, preferably with a branded limited or midscale hotel
Proven ability to lead and manage hotel operations, including front desk, housekeeping, maintenance, and breakfast
Strong financial skills, including budgeting, forecasting, labor management, and cost control
Experience with Choice Hotels systems (preferred but not required)
Excellent communication, organization, and problem-solving skills
Ability to recruit, train, and lead a high-performing team
Comfortable working independently with ownership and management company oversight
Hands-on leadership style with a willingness to step in wherever needed
Familiarity with online reviews, OTA channels, and guest recovery best practices
Able to work flexible hours, including weekends and holidays, as needed
About Company
Structure Hospitality, based in Utah, is a hotel management company that values people and culture above all. We focus on driving performance, building strong teams, and delivering outstanding guest experiences.
Our hands-on approach ensures that every property we manage excels through strategic guidance, operational expertise, and a commitment to ongoing improvement. At Structure Hospitality, we know that prioritizing people paves the way for long-term success for both our hotels and clients.
$50k-55k yearly 27d ago
Director of Front Office
Marriott 4.6
Hotel director job in Park City, UT
**Additional Information** **Job Number** 25183376 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Deer Valley, 2300 Deer Valley Dr E, Park City, Utah, United States, 84060VIEW ON MAP (**************************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $82,000 - $109,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Front Desk, Guest Services, and Security Teams**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
- Celebrates successes and publicly recognizes the contributions of team members.
**Managing Guest Services and Front Desk Teams**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results.
- Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
- Manages department controllable expenses to achieve or exceed budgeted goals.
- Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas.
- Handle guest complaints and verify that all guest issues are resolved.
**Managing Security Team**
- Protects property and provides a safe environment for guests and staff.
- Oversees all on-duty security personnel, including dispatcher.
- Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities.
- Complies information and files written security reports.
**Managing Projects and Policies**
- Verifies compliance with all Front Office policies, standards and procedures.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
**Providing Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
- Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
- Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
- Strives to improve service performance.
- Empowers employees to provide excellent customer service.
- Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Responds to and handles guest problems and complaints.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Establishes challenging, realistic and obtainable goals to guide operation and performance.
- Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies employees are treated fairly and equitably.
- Manages employee progressive discipline procedures for Front Office Staff.
- Administers the performance appraisal process for direct report managers.
- Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
- Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$82k-109k yearly 58d ago
Assistant Hotel General Manager
Laquinta Inn and Suites Unversity Parkway Orem Ut
Hotel director job in Orem, UT
Job DescriptionAre you a driven leader who thrives on providing 5-star service to hotel guests? You could be the perfect fit for our next assistant general manager position! We need an experienced hospitality expert who can work with our general manager on daily operations and take on their responsibilities, such as managing workers and department operations, while they are not available. Our ideal candidate has a bachelor's degree in hospitality management and a strong desire to provide great customer service. Please apply as soon as possible if you are looking for a new and exciting challenge in the hotel industry!Compensation:
$18 - $20 hourly
Responsibilities:
Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met
Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability
Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
Qualifications:
Must have a strong focus on putting the guest first with exceptional customer service experience
You must have a high school diploma or GED; bachelor's degree in hospitality management, or a related field
Possess excellent organizational skills, communication skills, and problem-solving skills
3+ years of experience working in a hotel or the hospitality industry required
Previous experience managing a team is required; preferably in a hospitality role such as department manager
About Company
We are La Quinta Inn, and we are family-oriented. And look for hard-working people like ourselves. We all work together as a team and help one another grow and succeed in the business. Our longest employee we have has been here for 6 + years, so we really strive to find good candidates that want to stay here for some time.
It's not just about work, work, work all the time, either; we do like to have some fun! Sometimes we do a big team lunch just to sit back and relax with each other and get our minds away from work. If this sounds like a company you would want to work for, then please apply, you won't regret it!
$18-20 hourly 21d ago
Assistant Director of Front Office - Hilton Salt Lake City Center
Hilton 4.5
Hotel director job in Salt Lake City, UT
Located in the heart of downtown and located only a short distance from truly unparalleled access to nature the Hilton Salt Lake City Center has it all\! ,This 500 guest room hotel, just a stones throw from the convention center, is seeking their next Assistant Director of Front Office\.
This role presents an opportunity to have a hands\-on impact with guests to create memorable experiences while partnering with the Director of Front Office on improving processes and procedures to maximize success\.
The ideal candidate for this role has strong communication skills, is adept at taking ideas from concept to reality and excels at motivating a team\. At least two years of hotel front desk experience are required, with Hilton experience preferred but not required\. To learn more about this hotel, please visit their website at: Salt Lake City, UtahHotels - Hilton City Center \(**************************************************************************************************************************************************************************
\#LI\-JL1
**What will I be doing?**
As an Assistant Director of Front Office, you would be responsible for assisting in the direction and administration of all Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Assist in the direction and administration of all Front Office operations to include, but not limited to, guest service and registration \(check\-in/check\-out\), room inventory and availability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Assist in monitoring and developing team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
+ Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Oversee the VIP process to include, but not limited to, reviewing VIP reservations, administering amenity orders, managing resumes for incoming guests and groups, updating inventory in the system, monitoring special requests and overseeing rate changes on in\-house guests
+ Initiate and implement marketing up\-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
+ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
+ Run and complete daily reports, analyze data and make decisions based on data
+ Resolve guest issues and concerns to guest satisfaction
+ Recruit, interview and train team members
**What are we looking for?**
Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:
+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(********************************************************** \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Assistant Director of Front Office \- Hilton Salt Lake City Center_
**Location:** _null_
**Requisition ID:** _HOT0C42D_
**EOE/AA/Disabled/Veterans**
$55k-81k yearly est. 46d ago
Hotel Manager
Davidson Hospitality Group 4.2
Hotel director job in Salt Lake City, UT
Property Description
Bring Your Career to Life at Asher Adams! Be part of something extraordinary in Salt Lake City. Asher Adams, located in the iconic Union Pacific Depot, is where historic charm meets modern luxury-and we're building a team to match. Here, every role plays a part in creating unforgettable experiences for our guests and making this landmark hotel a destination in the heart of downtown.
At Asher Adams, you'll find more than just a job-you'll discover opportunity. Whether you're passionate about delivering world-class service, growing your career, or being part of a dynamic, supportive team, this is your chance to shine. Join us and help shape the future of hospitality in Salt Lake City!
Overview
Calling all visionary and dynamic leaders! We're seeking a passionate and experienced Hotel Manager to join our exceptional team! If you have a proven track record of delivering outstanding guest experiences, driving revenue growth, and leading high-performing teams, this is the perfect opportunity for you!
As the Hotel Manager with a background in F&B and Rooms, you'll be at the helm of our property, inspiring and motivating our dedicated staff to exceed guest expectations. With your energy and enthusiasm, you'll ensure seamless operations, maintain exceptional service standards, and foster a culture of excellence.
Join our prestigious establishment and take your hospitality career to new heights. We offer competitive compensation, a supportive work environment, and endless opportunities for professional growth.
Apply now and be part of our success story as we continue to create unforgettable moments for our guests.
Qualifications
Background in luxury hospitality, blending creativity and precision to deliver purposeful guest experiences true to the Autograph Collection spirit.
Strong Food & Beverage leader with a passion for activations, quality, and service innovation across restaurants, bars, and events.
Well-rounded operational knowledge preferably some Front Desk experience
Guest-centric; thrives on building personal connections and creating memorable, authentic moments.
Collaborative leadership style that empowers teams, builds trust, and brings out the best in every department.
Strategic and financial performance driven, balancing creativity with solid business acumen and disciplined cost management.
Committed to training, mentoring, and developing talent, nurturing future leaders within the property.
Strong advocate for brand individuality while upholding Asher Adams, Davidson and Marriott's standards of excellence and consistency.
Driven by integrity, passion, and purpose, ensuring both people and performance thrive in a luxury environment.
Current role: Director of Operations, AGM, Hotel Manager, Director of F&B or General Manager
Bachelor's degree or management experience in a full service hotel in operations
Time management and negotiation skills
Ability to manage and lead each department independently
Ability to communicate effectively with the public and other Team Members
College level reasoning, math, and language skills
Read, write and speak English fluently
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
$73k-111k yearly est. Auto-Apply 20d ago
Director of Front Office
Marriott International 4.6
Hotel director job in Park City, UT
Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.
OR
* 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.
CORE WORK ACTIVITIES
Leading Front Desk, Guest Services, and Security Teams
* Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Serves as a role model to demonstrate appropriate behaviors.
* Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
* Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
* Ensures recognition of employees is taking place across areas of responsibility.
* Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
* Celebrates successes and publicly recognizes the contributions of team members.
Managing Guest Services and Front Desk Teams
* Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
* Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
* Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results.
* Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge.
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Understands the impact of Front Office operations on the Rooms area and overall property financial goals.
* Manages department controllable expenses to achieve or exceed budgeted goals.
* Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas.
* Handle guest complaints and verify that all guest issues are resolved.
Managing Security Team
* Protects property and provides a safe environment for guests and staff.
* Oversees all on-duty security personnel, including dispatcher.
* Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities.
* Complies information and files written security reports.
Managing Projects and Policies
* Verifies compliance with all Front Office policies, standards and procedures.
* Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
Providing Exceptional Customer Service
* Provides services that are above and beyond for customer satisfaction and retention.
* Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction.
* Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
* Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
* Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations.
* Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.
* Strives to improve service performance.
* Empowers employees to provide excellent customer service.
* Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience.
* Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
* Responds to and handles guest problems and complaints.
* Observes service behaviors of employees and provides feedback to individuals and/or managers.
Managing and Conducting Human Resource Activities
* Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
* Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
* Establishes challenging, realistic and obtainable goals to guide operation and performance.
* Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
* Verifies employees are treated fairly and equitably.
* Manages employee progressive discipline procedures for Front Office Staff.
* Administers the performance appraisal process for direct report managers.
* Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.
Additional Responsibilities
* Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
* Analyzes information and evaluating results to choose the best solution and solve problems.
* Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
* Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
$54k-78k yearly est. 59d ago
Director of Rooms - Canopy by Hilton at Deer Valley
Extell Development Company 4.6
Hotel director job in Park City, UT
Extell Hospitality Services
Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.
Location
Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it's mountain luxury reimagined.
Overview:
The Director of Rooms for Canopy by Hilton is a strategic business leader responsible for the comprehensive oversight and efficient operation of the Front Office, Housekeeping, and Engineering departments. This key leadership role is integral to upholding the Canopy brand promise of delivering a "Positive Stay" and an authentically local, sophisticated, and comfortable experience.
The Director of Rooms will champion guest satisfaction, maximize departmental profitability, and ensure all operations are in strict compliance with Canopy by Hilton's distinct service and design standards, which emphasize local character and a "Just-Right" guest experience.
Key Responsibilities:
Guest Experience & Brand Standards:
Lead all Rooms Division departments to consistently deliver a seamless, positive, and genuinely local guest experience, in line with Canopy by Hilton's lifestyle brand essence.
Monitor and drive continuous improvement in guest satisfaction metrics (e.g., SALT, Medallia, or equivalent) and implement effective service recovery programs.
Ensure the physical product-guest rooms, public areas, and back-of-house areas-reflects the brand's high standards for design, cleanliness, and maintenance, especially the signature "Just-Right Room" and "Uncloseted" features.
Personally interact with guests to obtain feedback, resolve complex issues, and foster a culture of exceptional, personalized service.
Operational Leadership (Front Office, Housekeeping, & Engineering)
Front Office: Oversee check-in/out, and all guest service operations. Ensure team proficiency with hotel's technology and procedures, including mobile check-in/digital key and other services.
Housekeeping: Direct and manage all housekeeping operations. Develop and maintain systems for thorough, efficient cleaning and inspection of all guest rooms, corridors, and public spaces to meet the brand's sophisticated comfort and cleanliness standards.
Engineering/Maintenance: Partner closely with the Chief Engineer to ensure the preventative maintenance program is rigorous, all engineering staff are properly trained, and all guest and facility repair requests are handled promptly, maintaining the functional and aesthetic integrity of the property.
Financial & Business Management:
Develop, implement, and monitor the annual Rooms Division budget, including revenue, labor, and expense control for all three departments.
Analyze financial statements and operational reports to identify trends and implement strategies to maximize room revenue and departmental profitability.
Manage inventory, purchasing, and cost control processes for departmental supplies and equipment.
Talent Management & Culture:
Recruit, train, mentor, and lead a diverse, high-performing team of Department Heads (Executive Housekeeper, Chief Engineer) and front-line team members.
Foster a positive, collaborative, and empowering work environment that aligns with the "Enthusiast" spirit of the Canopy brand and Extell Hospitality Services values.
Conduct performance reviews, coaching, counseling, and disciplinary actions as necessary.
Ensure departmental scheduling is aligned with business demands and labor budgets.
Qualifications
Qualifications
Bachelor's Degree in Hospitality Management, Business Administration, or a related field preferred. Minimum of 5-7 years of progressive leadership experience in hotel operations, with at least 3-5 years in a senior leadership role with a primary focus on hotel management within a full-service or upscale hotel environment. Familiarity with the unique demands of a seasonal, mountain resort destination is a plus.
Skills:
Exceptional leadership, coaching, and team-building skills.
Strong financial acumen with proven ability to manage budgets and drive profitability.
Excellent communication (written and verbal), interpersonal, and presentation skills.
Superior problem-solving and decision-making abilities with a focus on results.
Proficiency in hotel management software (POS & PMS - e.g., Toast & OnQ) and Microsoft Office Suite.
Deep understanding of hotel rooms operations, guest service principles, and industry best practices, and building systems.
Demonstrated ability to consistently achieve and improve guest satisfaction scores (e.g., Medallia, TripAdvisor, NPS), Hotel scores, and customer service scores.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Highly organized with strong attention to detail.
Proactive, resourceful, and able to work independently and as part of a team.
High degree of integrity and professionalism.
Passion for hospitality and delivering exceptional guest experiences.
Ability to thrive under pressure in a dynamic environment.
Why Join Extell Hospitality Services?
EHS is dedicated to delivering exceptional hospitality through operational excellence and innovative strategies. This role provides an opportunity to lead a high-profile property and contribute to the success of a flagship operation in one of the world's most dynamic environments.
Additional Considerations:
Benefits: Comprehensive health, dental, vision, 401(k) matching, and other standard perks.
$70k-97k yearly est. 1d ago
Hotel Director of Housekeeping
Five Rivers Management
Hotel director job in Layton, UT
We're hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You'll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies.
Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations.
Previous experience in a supervisory role is required.
If this sounds like you, apply now!
$77k-117k yearly est. 60d ago
Dual Hotel Director of Sales
Residence Inn Marriott 3.8
Hotel director job in Salt Lake City, UT
Job DescriptionJoin our team, a 2025 USA Today Top Workplace Winner! Picture yourself thriving as the new Dual HotelDirector of Sales for the Residence Inn Salt Lake City Murray and the Springhill Suites Salt Lake City Airport. Surrounded yourself by a supportive team that genuinely values and celebrates your success. We take great pride in the inclusive environment weve created, attributing to our award-winning status.
Why Youll Love Working with Us
The Residence Inn and Springhill Suites are managed by NCG Hospitality, a family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work environment where your contributions are always recognized. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
**Bonus earning potential of 30% and opportunity for five payouts a year!!**
Additional monetary rewards and recognition
Everyone Refers ~ An Internal referral program where sales professionals may earn up to 5% for qualified leads
Sales Premier Club ~ A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights!
How do I make an impact on my team?
Lead, train, and manage the propertys sales team in all sales-related functions, including direct sales, business development, account management, and administrative follow-up. You'll play a key role in achieving and exceeding property revenue goals, particularly in group and catering sales while strengthening the property's position within the competitive market.
Strategic Planning & Market Analysis
Analyze market trends and the competitive landscape to strategically position the property for group business success
Monitor and adjust the business mix to align with market demand and maximize profitability
Maintain and update sales reports, KPIs, and the property's Sales & Marketing Plan
Business Development & Revenue Growth
Develop and grow key segments including corporate, group, SMERF, weddings, leisure, and association business
Lead new business development efforts while strengthening engagement with existing accounts
Collaborate with Revenue Management and the GM to optimize pricing, forecasting, and inventory management
Sales Execution & Performance
Achieve or exceed individual and team sales goals, ensuring alignment with budgeted targets
Allocate time effectively across selling, networking, marketing, and administrative responsibilities
Focus on driving group business through tailored strategies, effective contract negotiation, and strategic promotions
Qualifications
Bachelors Degree in Business, Marketing or Hospitality preferred
Supervisory experience required
4 years experience in sales, group catering events or like employment with management experience
Effective people management and staff development experience
Experience with sales-based CRM applications (Delphi etc.)
Ability to work effectively under pressure and meet established goals & objectives
Planning, organizing and effective time management skills
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment weve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the company.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day earn bonuses for going above and beyond to support team and guests
Everyone Sells earn cash for bringing in business to our properties
Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is an Equal Opportunity Employer
We participate in EVerify to confirm work authorization for all new hires.
$83k-116k yearly est. 17d ago
Hotel Director Of Housekeeping
Five Rivers Management
Hotel director job in Layton, UT
Job DescriptionWe're hiring a housekeeping manager to provide excellent sanitation and customer service to our hotel guests. You'll be responsible for leading the housekeeping staff, ensuring team members perform their job duties to our high standards, and keeping the housekeeping department well-stocked with cleaning supplies. Applicants should have hospitality experience, enjoy their work, and demonstrate a commitment to meeting and exceeding guest expectations. Previous experience in a supervisory role is required. If this sounds like you, apply now!Compensation:
$15 - $15.50 hourly
Responsibilities:
Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs
Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition
Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily
Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations
Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies
Qualifications:
Extensive knowledge of environmental services (EVS), including detailed cleaning processes and a wide range of cleaning supplies and equipment
Over 3 years of experience as an executive housekeeper, housekeeping manager, or similar
This position requires a high school diploma or GED
Over 2 years of experience in guest services or hospitality
The ideal applicant is an experienced leader who demonstrates great attention to detail and customer service skills
About Company
Five Rivers Hospitality is a rapidly growing hospitality management and real estate investment company, headquartered in Salt Lake City, Utah. Recognized as one of the Mountain West's leading and fastest-expanding hospitality firms, Five Rivers has built a strong and diverse presence across 13 states, with a portfolio of properties that continues to grow year after year.
The company provides comprehensive expertise across the full hospitality lifecycle-from acquisitions, planning, and development to operations, repositioning, and disposition. Leveraging innovative management practices and a data-driven approach, Five Rivers Hospitality consistently delivers exceptional performance, maximizing asset value while enhancing the guest experience.
Guided by a commitment to growth, innovation, and service, the company is well-positioned to continue shaping the future of hospitality in the Mountain West and beyond.