Hotel director jobs in Virginia

Join Our Team as a Hotel Houseperson at AC Hotel Reston! Are you looking for an opportunity to be part of a dynamic team in the hospitality industry? At PJM we pride ourselves on creating a welcoming and sophisticated environment for our guests. Located in the heart of Reston, VA, we're seeking a dedicated Hotel Houseperson to help us maintain the high standards our guests have come to expect. About the Role As a Hotel Houseperson, you'll play a key role in ensuring our property remains clean, organized, and inviting. You'll work closely with our housekeeping and operations teams to create a seamless experience for our guests. No prior experience? No problem! We're looking for individuals with a strong work ethic and a positive attitude who are ready to contribute to our team. What You'll Be Doing Maintain cleanliness and organization in public areas, hallways, and other shared spaces. Assist housekeeping staff by delivering supplies, linens, and other items as needed. Respond to guest requests promptly and professionally to ensure a positive experience. Perform light maintenance tasks or report issues to the appropriate team members. Support the overall operations of the hotel by taking on additional tasks as assigned. What We're Looking For A strong attention to detail and a commitment to cleanliness. Excellent communication and teamwork skills. A proactive attitude with the ability to work independently when needed. Physical ability to lift and carry items, as well as stand or walk for extended periods. Why Join AC Hotel Reston? At PJM we believe in fostering a supportive and collaborative work environment. When you join our team, you'll be part of a group that values professionalism, dedication, and a passion for hospitality. While we don't offer additional benefits, we provide a welcoming atmosphere where your contributions are recognized and appreciated. Ready to Apply? If you're ready to make an impact and grow with us, we'd love to hear from you! Join PJM and help us deliver exceptional experiences to our guests every day. Apply now and take the first step toward an exciting career in hospitality!

We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies, as well as assisting the housekeepers in preparing the rooms for cleaning. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!

Job Description We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies, as well as assisting the housekeepers in preparing the rooms for cleaning. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and complete any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now! Compensation: $13 per hour Responsibilities: Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management Assure a clean environment in the guest rooms, corridors, lobby, and other work areas Deliver requested amenities such as rollaway beds, cribs, blankets, etc. to guest rooms Qualifications: Possesses a strong work ethic with exemplary organizational, time management, and communication skills 1 year experience as a houseperson or housekeeper strongly desired Must have a strong focus on putting the guest first with exceptional customer service experience About Company The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.

The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description With a legacy dating back to 1766, The Omni Homestead Resort & Spa is a symbol of timeless Southern hospitality. We are seeking an experienced and visionary Director of Rooms to lead our Rooms Division, overseeing Front Office, Guest Services, Housekeeping, Laundry, Valet, Bell Services, and Loss Prevention. This executive-level leader plays a pivotal role in upholding our resort's 4- and 5-star service standards while driving operational excellence, guest satisfaction, and team development. Reporting directly to the Resort Manager, the Director of Rooms will serve as a strategic and hands-on leader focused on delivering exceptional guest experiences, developing high-performing teams, and achieving strong financial outcomes. Responsibilities Provide full oversight of Front Office operations, including Front Desk, Bell/Door, and Valet services, ensuring consistent execution of 4- and 5-star service standards. Ensure excellence in the appearance and cleanliness of all guest areas through effective supervision of Housekeeping and in-house Laundry operations. Drive productivity, quality, and service excellence in the Rooms Division, ensuring all associates deliver elevated, personalized service. Continuously improve guest satisfaction metrics, utilizing feedback and operational insights to identify areas for enhancement. Foster a positive associate culture, emphasizing professional development, promotion-from-within, and reduced turnover. Monitor and control payroll and direct expenses in line with the budget, flexing with business volumes and leveraging corporate systems and tools. Lead weekly forecasting, scheduling, and labor planning to align resources with business needs. Participate in the annual budget development process, providing insights and recommendations for Rooms Division operations. Prepare and implement strategic action plans in collaboration with executive leadership. Conduct daily reviews of operational results, taking corrective action where necessary to meet performance goals. Maintain high visibility and approachability with both associates and guests, embodying a hands-on, service-focused leadership style. Champion Omni's brand values and ensure all Rooms Division operations reflect the quality, warmth, and sophistication of The Homestead experience. Qualifications 5-7+ years of progressive leadership experience in luxury hotel or resort operations, ideally within Rooms Division. Deep knowledge of front office, housekeeping, valet, and safety/loss prevention operations in a 4- or 5-star setting. Proven track record of improving guest satisfaction and associate engagement. Strong financial acumen with the ability to manage labor, forecast expenses, and contribute to budgeting. Excellent organizational, communication, and leadership skills. Proficient with hotel management systems (e.g., Opera, labor management platforms). Bachelor's degree in Hospitality Management or a related field preferred. Must be available to work flexible hours, including weekends and holidays as needed. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities What you'll do Deliver premier customer service to our clients. Resolve client requests and concerns efficiently. Ensure proactive communication with clients regarding opportunities to improve operations. Supervise valet attendant relations with clients to ensure that complaints, disagreements or misunderstandings about rates or services are resolved diplomatically. Hire, develop, train, and supervise a team of employees. Identify proper staffing levels to complete duties, deliver superior customer service, and perform daily job functions. Ensure that proper parking, security, and cash control procedures are followed. Maximizing profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget. Identify all procurement and vendor service needs of the location. Perform general accounting duties such as accounts payable, payroll, and petty cash. Monitor facility maintenance for cleanliness standards. Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims. Implement all policies and procedures to ensure compliance with all OSHA laws. Qualifications What you need Demonstrates ability to lead, manage and motivate team members. Passionate about customer service and client satisfaction. Prior experience developing budgets and P&L (Profit and Loss) review a plus. Ability to react and problem-solve quickly. Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs. License Requirement: Must possess a valid state-issued driver's license with a current address and acceptable driving record. Salary Range: $75,000.00 - $90,000.00 per year depending on experience. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match. Job Description With a legacy dating back to 1766, The Omni Homestead Resort & Spa is a symbol of timeless Southern hospitality. We are seeking an experienced and visionary Director of Rooms to lead our Rooms Division, overseeing Front Office, Guest Services, Housekeeping, Laundry, Valet, Bell Services, and Loss Prevention. This executive-level leader plays a pivotal role in upholding our resort's 4- and 5-star service standards while driving operational excellence, guest satisfaction, and team development. Reporting directly to the Resort Manager, the Director of Rooms will serve as a strategic and hands-on leader focused on delivering exceptional guest experiences, developing high-performing teams, and achieving strong financial outcomes. Responsibilities * Provide full oversight of Front Office operations, including Front Desk, Bell/Door, and Valet services, ensuring consistent execution of 4- and 5-star service standards. * Ensure excellence in the appearance and cleanliness of all guest areas through effective supervision of Housekeeping and in-house Laundry operations. * Drive productivity, quality, and service excellence in the Rooms Division, ensuring all associates deliver elevated, personalized service. * Continuously improve guest satisfaction metrics, utilizing feedback and operational insights to identify areas for enhancement. * Foster a positive associate culture, emphasizing professional development, promotion-from-within, and reduced turnover. * Monitor and control payroll and direct expenses in line with the budget, flexing with business volumes and leveraging corporate systems and tools. * Lead weekly forecasting, scheduling, and labor planning to align resources with business needs. * Participate in the annual budget development process, providing insights and recommendations for Rooms Division operations. * Prepare and implement strategic action plans in collaboration with executive leadership. * Conduct daily reviews of operational results, taking corrective action where necessary to meet performance goals. * Maintain high visibility and approachability with both associates and guests, embodying a hands-on, service-focused leadership style. * Champion Omni's brand values and ensure all Rooms Division operations reflect the quality, warmth, and sophistication of The Homestead experience. Qualifications * 5-7+ years of progressive leadership experience in luxury hotel or resort operations, ideally within Rooms Division. * Deep knowledge of front office, housekeeping, valet, and safety/loss prevention operations in a 4- or 5-star setting. * Proven track record of improving guest satisfaction and associate engagement. * Strong financial acumen with the ability to manage labor, forecast expenses, and contribute to budgeting. * Excellent organizational, communication, and leadership skills. * Proficient with hotel management systems (e.g., Opera, labor management platforms). * Bachelor's degree in Hospitality Management or a related field preferred. * Must be available to work flexible hours, including weekends and holidays as needed. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Who we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking an Operations Manager to lead and support the operations of our parking sites. The Operations Manager is a managerial position that supports the operations in one or more assigned locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Metropolis records Ensure Metropolis standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location What we're looking for High School Diploma or GED required Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines Must have the ability to work onsite with a flexible schedule, including availability for evenings, weekends, and holidays, to support a 24/7 operational environment While not required, these are a plus Some college preferred Prior business experience preferred Scheduling and payroll knowledge a plus When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $75,000.00 USD to $90,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

The General Manager is the visionary leader responsible for managing all hotel operations in order to achieve customer (guest, associate, corporate and owner) satisfaction and quality service while meeting/exceeding company established financial goals; through the creation of a dynamic culture of guest service which values the Associate, their contributions and development. Position recommends hotel's budget, marketing and business plans, and manages within approved plans and objectives. Position is responsible for the direct supervision of the hotel's executive committee and the indirect supervision of all hotel associates. Position has regular contact with the hotel owners, local officials, social and charitable organizations franchise operator to provide information and discuss operations and Hotel positioning. Responsibilities Participate in community and professional organizations to maintain high visibility and promote a good image. The goal is to foster future company growth. Maintain the property in first class condition; protect, secure and enhance the assets as appropriate. Resolve customer complaints as appropriate to maintain a high level of satisfaction and quality. Ensure the integration between the BSC (and SALT (franchise) Support consistent Asset Management and Engineering Services through the Managing Director and ensure that company policies, procedures and processes are followed and adhered to. Support consistent Human Resources management through the Corporate HR function and ensure that company policies, procedures and processes are followed and adhered to. The goal is to attract, hire, train, develop, motivate, retain, empower, coach and counsel, provide performance feedback, resolve problems, offer open communications, discipline and terminate, as appropriate. Principle responsibility for direct oversight and management of: Housekeeping, Bell staff, Operators, Guest Service Agents, and Security . Implement direction from the Managing Director as to the hotel's annual and long term operational, sales and marketing, capital, revenue, expense and profit goals to meet/exceed owner and corporate management expectations. The goal is to maximize company profits. Drives Customer Satisfaction Index (Interval International, SALT, MEDALIA, etc.) Resolve timeshare owner and guest concerns in a timely manner. Respond to all negative comment cards according to the process. Promotes company incentive programs rewarding guest service and comment card penetration and scoring Review current and prior day's Prompt Response Log, recognizing good performance and identifying areas for improvement Meet or exceed company benchmarks for all guest satisfaction rating systems Implement company programs (Corporate and Franchise). Develop and manage property programs and operations of the hotel in a manner that is consistent with the requirements of: the Management Contract, the Franchise Agreement, Federal/State laws and regulations, and PHR Company policies and procedures. The goal is to maintain a high level of customer satisfaction and at the same time, manage a strong profit line and limit liability. Directs Night Manager with the ongoing focus of guest service, responsiveness and safety Ensure all pre-shift departmental meetings occur, attending same on a rotational basis, enabling clear two way communication. Conduct a monthly intercom meeting with associates in all departments Promote company culture of performance recognition and reward Enforce all company SOP's, processes, operating plans and standards Determines and assign work to direct reports on a daily and project basis Ensure all associates receive sufficient training to perform their jobs and that all supervisory and managerial staff are adequately trained to administer their respective duties in their respective department. Guarantees that all performance evaluations are performed in a timely and equitable fashion Direct property asset management staff in accord with operating plan, budget and property standards Directs the Safety Committee as an active member Directs property based post orders and security coverage, maintaining a tight key control system and a secure, safe environment Ensure checkbook system is accurately implemented and adhered to. Manage any pending item Monitor staffing guides and productivity standards are adhered to reviewing daily accountability reports for all operational departments Continual random auditing of all processes to confirm functionality and effectiveness of each, correcting deficiencies as determined Manages Walk-In marketing of available inventory for maximum revenue Assists accounting with annual budget for each operating department under his/her contact Contribute to the Division project work as assigned by Senior Executives Ensure promising associates and supervisors receive developmental and ongoing training, building bench strength in Human Resources for growth and natural attrition Perform a monthly Quality Assurance Inspection of the property Verify Deposits and ensure they are taken to the bank before 2pm Oversees property RFR projects Qualifications Type Qualification Skill Ability to communicate goals and objectives and inspire associates to achieve these goals. Skill Background demonstrating proven leadership ability Skill Advanced knowledge of the hospitality and business management fields. Education College degree or equivalent education/experience Experience Five years experience as a general manager with resort and/or convention hotel experience preferred. Experience Strong Hotel Operational background Skill Demonstrate analytical thinking Skill Professional verbal and written communication Skill Computer proficiency including - Word, Excel, Outlook, Project & Power Point Skill Human Resource skills concerning recruitment, training, motivational and team building attributes.

The Maintenance Guest Service Representative (GSR) is responsible for maintaining the general appearance of the building(s) and grounds in accordance with the hotels' Maintenance manual and inspection requirements. This position is critical to ensure quality service to our guests and upholding hotel standards while working with members of the hotel team, maintaining room quality as well as the safety and security of the hotel. Duties and Responsibilities: ● Maintain positive guest relations at all times and understand guests' service needs. ● Using the hotel's set expectations and processes, follow directions thoroughly to monitor and maintain operation, cleanliness, sanitation, safety, and organization of guest rooms and other areas. ● Maintain inn landscaping, parking lot, grounds, and appearance of the exterior of the building(s), keeping areas free of trash and debris. ● Completes Repair and Maintenance Program on rooms, performing routine maintenance tasks such as painting, caulking, carpet/floor cleaning, changing light bulbs, toilet seats, etc. ● Inspect the property to identify current and potential needs and report findings to Supervisor. ● Maintain the safety and security of the hotel and follow key and lock procedures. ● Pick up materials needed to complete assigned work projects; keep maintenance room/area clean, organized, and in a safe condition. ● Clean and replace vanity/bathroom lights. ● Assist Housekeeping GSRs in maintaining guest rooms. ● Maintain confidentiality of guest information and pertinent hotel data. ● Ability to work in non-climate-controlled conditions. ● Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift. ● Comply with all OSHA standards. ● Provide special services for guests upon request. ● Assist in other areas of the hotel as needed, such as collecting/delivering dirty linen to laundry, assisting with laundry, or housekeeping as needed. ● Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members. ● Cross-train in laundry, housekeeping, and/or front desk job functions, if possible. ● Performs other duties as assigned. Qualifications ● 1-2 years in a previous maintenance or customer service position preferred. ● Knowledge of general hand tools/equipment, lawnmowers, and landscaping tools/equipment is strongly preferred. ● Must maintain a professional appearance in the provided uniform with a consistently friendly attitude toward guests and staff. ● Must be able to easily and frequently change from one task to another and work with minimal supervision. ● Frequent lifting and bending are required. ● May be required to work nights, weekends, and/or holidays. Working Conditions Because some hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. The position may come into contact with pets, the employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business needs. Physical Requirements While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Required qualifications: * Legally authorized to work in the United States Preferred qualifications: * 17 years or older * Able to comfortably lift 50 lbs

Job Description General Manager - Luxury Boutique Hotel | Exceptional F&B Operation A distinguished boutique hotel is seeking an accomplished General Manager to lead its operations, elevate the guest experience, and steward a property known for its history, character, and elevated food and beverage program. This is a unique opportunity to join a hospitality environment where excellence is the expectation and people are genuinely valued. We are seeking a polished, experienced hotel leader with strong F&B expertise, a passion for luxury-level service, and a track record of successfully managing boutique or independent hotel environments. Why This Opportunity Stands Out Award-winning, design-forward boutique setting Highly respected onsite restaurant with a strong local following Engaged ownership group and people-first culture Full operational autonomy with the ability to make impactful decisions Clear path for long-term career growth Benefits Competitive base salary $70,000 to $75,000 plus bonus opportunities Health, dental, vision, and life insurance PTO and paid holidays Employee discounts and perks Supportive ownership and an outstanding internal culture Strong emphasis on career development and professional growth What We're Looking For Required Background Proven experience as a Hotel General Manager or Assistant General Manager in a full-service, boutique, or luxury property Strong food and beverage background with experience overseeing restaurant operations and financial performance Demonstrated ability to read, analyze, and manage P&L, budgets, payroll, and inventory controls Skilled in driving revenue, elevating guest satisfaction scores, and leading teams through high-touch service environments Experience supervising department heads across front office, housekeeping, maintenance, and F&B Strong HR leadership including recruitment, coaching, performance management, and retention strategies Commitment to safety, compliance, brand standards, and guest/employee well-being Ability to communicate confidently with ownership, leadership teams, staff, and diverse guest groups Key Responsibilities Lead all hotel operations with a focus on delivering exceptional guest service and operational excellence Oversee rooms, housekeeping, engineering, F&B, sales, revenue management, HR, and accounting functions Drive financial performance through accurate forecasting, budgeting, labor management, and revenue strategies Recruit, train, develop, and mentor team members at all levels Maintain high service scores across guest review platforms and internal metrics Ensure all areas of the property meet luxury-level presentation, cleanliness, and maintenance standards Partner with culinary and restaurant teams to support a high-performing F&B operation Develop and execute operational efficiencies and continuous improvement initiatives Represent the hotel professionally within the community and act as a visible leader on property Serve as part of the management on-call rotation and respond to property needs as required Ideal Candidate Profile Thrives in an independent, upscale boutique environment Warm, polished, professional presence with a lead-by-example approach Strong operator who enjoys being hands-on and guest-facing Passion for creating heartfelt, memorable guest experiences Strategic thinker with the ability to balance culture, service, and profitability About Gecko Hospitality Gecko Hospitality partners with top hotels, resorts, private clubs, and hospitality brands nationwide. We represent opportunities that offer strong culture, competitive compensation, and long-term growth potential. All candidate conversations are confidential. If you are an experienced hotel leader ready to take on a meaningful, community-rooted, luxury boutique hotel role, we encourage you to apply today.

Description of the role: The General Manager of the Salem VA Hotel will be responsible for overseeing all aspects of hotel operations, ensuring a high level of customer satisfaction, profitability, and employee engagement. Responsibilities: Develop and implement strategies to achieve hotel's financial and operational goals Ensure all departments are running smoothly and efficiently Oversee and manage the hotel staff, including hiring, training, and evaluating performance Maintain high standards of customer service and resolve any guest issues or complaints Monitor and control hotel expenses and revenue Create and manage budgets Coordinate with sales and marketing teams to drive bookings and revenue Ensure compliance with health, safety, and licensing regulations Stay updated with industry trends and implement best practices Requirements: Previous experience in hotel management or a similar role Excellent leadership and team management skills Strong financial acumen Exceptional customer service skills Excellent communication and interpersonal skills Ability to work well under pressure and meet deadlines Proficient in hotel software and Microsoft Office Suite Knowledge of local and state regulations regarding hotel operations Benefits: Competitive salary Healthcare benefits Paid time off Opportunities for growth and advancement About the Company: VP Management is a leading hospitality management company specializing in hotel management. We are committed to providing exceptional guest experiences and delivering superior financial results for our clients. With a strong focus on employee development and a positive work culture, we strive to create a rewarding environment for our team members. Looking to join a growth-oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility's reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered. Along with compliance to franchise, a successful candidate should offer excellent organizational, communication and leadership skills, and with ability to create a positive impact on the hotel through meeting financial and customer service goals. Overseeing all daily hotel operations to guarantee that guests enjoy an outstanding experience, the candidate is responsible for all hotel services, such as franchise and brand compliance, engaging staff, vendors and stakeholders, building and maintaining relationships customers, staff, vendors and stakeholders, all job tasks within the operations of the hotel including but not limited to front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development. This position encourages candidates that can demonstrate dynamic problem solving, to monitor economic trends, and to develop marketing strategies in promotion of the hotel services. A successful candidate should hold a bachelor's degree in hotel management or business management as a plus; equivalent experience is also acceptable. EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

What You'll Do: You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure that your clients receive excellent service from first contact the signed contract! Here are a few of the tasks that will keep you busy on a daily basis: You'll build relationships with existing clients and find and build relationships with new clients. You'll know what a “win-win” scenario looks like and put proposals together that make good business sense. We'll want you to go to networking events and stay connected with the news of our community and the industry - because you never know when an inside scoop could lead to the next big contract. You'll make phone calls, go to outside appointments, and entice prospective clients to come visit; creating “WOW”. You'll go visit your clients and make sure they feel the love. We may ask you to attend an evening sales event now and then because sometimes that's where the real relationships are built and decisions get made. Where You've Been: You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm & friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You'll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won't be afraid to get your hands dirty for the good of the team, and above all, you'll deliver results. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be at your desk-but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

What You'll Do: You will be at the forefront of the hotel's universe - Sales. We need someone to be the face of our hotel in the community. Are you happy, outgoing and love making new connections? Do you want to create amazing events and meetings for your clients and guests? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure that your clients receive excellent service from first contact the signed contract! Here are a few of the tasks that will keep you busy on a daily basis: * You'll build relationships with existing clients and find and build relationships with new clients. * You'll know what a "win-win" scenario looks like and put proposals together that make good business sense. * We'll want you to go to networking events and stay connected with the news of our community and the industry - because you never know when an inside scoop could lead to the next big contract. * You'll make phone calls, go to outside appointments, and entice prospective clients to come visit; creating "WOW". * You'll go visit your clients and make sure they feel the love. * We may ask you to attend an evening sales event now and then because sometimes that's where the real relationships are built and decisions get made. Where You've Been: You have laser focus and a tenacious entrepreneurial spirit. You are outgoing, warm & friendly and have a proven track record in sales. You can recognize what a good piece of business looks like and how to close the deal. You'll have strong communication skills and will keep everyone in the loop as what our guests will be expecting. You won't be afraid to get your hands dirty for the good of the team, and above all, you'll deliver results. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be at your desk-but also be prepared to move around and travel to visit clients. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #LI-DL1

Job Description Join Our Team as a Hotel Houseperson at AC Hotel Reston! Are you looking for an opportunity to be part of a dynamic team in the hospitality industry? At PJM we pride ourselves on creating a welcoming and sophisticated environment for our guests. Located in the heart of Reston, VA, we're seeking a dedicated Hotel Houseperson to help us maintain the high standards our guests have come to expect. About the Role As a Hotel Houseperson, you'll play a key role in ensuring our property remains clean, organized, and inviting. You'll work closely with our housekeeping and operations teams to create a seamless experience for our guests. No prior experience? No problem! We're looking for individuals with a strong work ethic and a positive attitude who are ready to contribute to our team. What You'll Be Doing Maintain cleanliness and organization in public areas, hallways, and other shared spaces. Assist housekeeping staff by delivering supplies, linens, and other items as needed. Respond to guest requests promptly and professionally to ensure a positive experience. Perform light maintenance tasks or report issues to the appropriate team members. Support the overall operations of the hotel by taking on additional tasks as assigned. What We're Looking For A strong attention to detail and a commitment to cleanliness. Excellent communication and teamwork skills. A proactive attitude with the ability to work independently when needed. Physical ability to lift and carry items, as well as stand or walk for extended periods. Why Join AC Hotel Reston? At PJM we believe in fostering a supportive and collaborative work environment. When you join our team, you'll be part of a group that values professionalism, dedication, and a passion for hospitality. While we don't offer additional benefits, we provide a welcoming atmosphere where your contributions are recognized and appreciated. Ready to Apply? If you're ready to make an impact and grow with us, we'd love to hear from you! Join PJM and help us deliver exceptional experiences to our guests every day. Apply now and take the first step toward an exciting career in hospitality! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job DescriptionWho we are Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time. Who you are Metropolis is seeking an Operations Manager to lead and support the operations of our parking sites. The Operations Manager is a managerial position that supports the operations in one or more assigned locations. This role is responsible for the direct supervision of at least two full-time employees or the equivalent and is responsible for the operations of one or more locations. The Operations Manager ensures that all elements of the operation, including team member performance, customer service, financials, maintenance, and safety, meet Metropolis standards. What you'll do Manage a team of hourly employees Schedule shifts and verify time and attendance tracking Plan, organize and manage the work of hourly team members, ensuring team members are deployed appropriately and tasks are completed in accordance with organizational requirements and Metropolis standards Interview, hire and develop team members Ensure team members complete all necessary training Create, implement, and manage forecasting, planning, and budgeting process for assigned location(s) Control spending and keep expenses within approved budget Maintain maintenance control documents while meeting maintenance goals Promote safe work practices by conducting safety audits and coaching individual staff members Work closely with the client to define performance measurements and execution Ensure all client operational documentation is compete and recorded for client and Metropolis records Ensure Metropolis standards of Customer Service are met Greet customers and clients in a courteous manner Communicate with customers and staff for general inquiries about parking, parking locations, and customer service inquires Observe and coach team members to meet customer service standards Implement company initiatives and processes Conduct performance evaluations that are timely and constructive Perform specific operational responsibilities as required based on the needs of the assigned location What we're looking for High School Diploma or GED required Ability to plan and manage time for multiple tasks to meet established deadlines Strong interpersonal skills; frequently communicate with team members and customers; must be able to exchange accurate information Able to detect safety concerns and adjust accordingly Must be able to communicate effectively in both written and verbal form Must maintain confidentiality of all work-related information Ability to work in a diverse environment and be sensitive to issues of diversity and inclusion Good work habits and willingness to work extended hours if requested to complete a job when required to meet deadlines Must have the ability to work onsite with a flexible schedule, including availability for evenings, weekends, and holidays, to support a 24/7 operational environment While not required, these are a plus Some college preferred Prior business experience preferred Scheduling and payroll knowledge a plus When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $75,000.00 USD to $90,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionWe are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!Compensation: $50,000 yearly Responsibilities: Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed Recommend improvements that will improve the hotel profitability by analyzing department performance and identifying problem areas Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: You must have previous experience in a manager role overseeing a team, preferably in a hospitality role A high school diploma or GED, and a bachelor's degree is required, preferably in hospitality management or a related field Proven customer service experience as a manager; strong guest-focused mentality Must have at least 3 or more years of experience in the hospitality field Have superb communication skills, organizational skills, and problem-solving skills About Company The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.

Job Description Hotel General Manager Salary: $70,000 base + up to 10% annual bonus Join a Leading Branded Hotel Team A well-established, select-service branded hotel is searching for an experienced Hotel General Manager to lead daily operations, drive financial performance, and inspire team excellence. This is a full-time, on-property position offering career stability, growth potential, and the opportunity to make a direct impact on guest satisfaction and profitability. If you're an experienced hotel leader who loves mentoring teams, improving service standards, and engaging with your local market, this could be your next great opportunity. What You'll Do Manage all day-to-day hotel operations, including front office, housekeeping, maintenance, and guest services. Oversee the hotel's profit and loss (P&L) performance, budgets, and forecasting. Ensure full brand compliance with quality, service, and safety standards. Build, lead, and motivate a strong team to deliver excellent guest experiences. Partner with ownership and regional support to meet operational and financial goals. Develop local sales and community relationships to grow business and market share. Monitor guest satisfaction, address feedback, and drive improvement initiatives. Recruit, train, and coach staff to support a positive culture and reduce turnover. Who We're Looking For 3+ years of hotel management experience (General Manager, Assistant GM, or Operations Manager). Strong front office and financial management experience. Sales-focused mindset with the ability to build local business relationships. Hands-on leader who leads by example and enjoys being active on the floor. Strong communication and people-development skills. Compensation and Benefits Base Salary: ~$70,000 annually Bonus: Up to 10% based on performance Total Earnings Potential: $70,000 - $77,000+ Additional standard hotel benefits offered Why Join This Team? Stable ownership and long-standing presence in the market Supportive leadership and collaborative culture Opportunity to rebuild service standards and make a visible impact Career growth potential within a trusted hospitality group About Gecko Hospitality Gecko Hospitality partners with top employers across the hotel, resort, restaurant, and hospitality industry to match talented professionals with rewarding management careers. We recruit exceptional leaders who drive guest satisfaction, employee engagement, and profitability. Apply Now If you're an experienced Hotel General Manager or Assistant General Manager ready for your next challenge, apply today or email Kelsey Jones @ ********************************* for confidential consideration. Interviews are currently being scheduled.

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!