Hotel director jobs in Warren, MI

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Houseperson. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today - we're waiting to hear from you! Job Responsibilities As a Houseperson, you will be responsible for the overall cleanliness of the hotel public areas, as well as efficient and timely delivery of guestroom supplies as well as providing transportation and other assistance to guests. Your specific duties in this role will include: * General clean assigned areas including the lobby, rest rooms, offices, corridors, banquet areas, elevators, stairways, entranceways, pool facilities, exercise room, associate break areas and outside areas. * Provide safe transportation to all guests using the hotel shuttle vehicle. * Collect soiled linens from housekeeping carts and transport to laundry for sorting. * Deliver linen, terry and other guest room supplies to housekeepers. * Assist in the delivery and set-up of cots, cribs and other guest related supplies. * Collect trash from housekeeping carts and transport trash and waste to disposal area. * Check all fixtures, equipment, and facility conditions (lights, toilets, water temperature, furniture, wallpaper, etc.) for proper operation, settings and maintenance. Report deficiencies. * Maintain housekeeping storage closets in proper supply level, organization and cleanliness. * Assist in stripping of guest room beds as needed. * Ensure hotel amenities and supplies are placed appropriately throughout the hotel such as pool towels, vases, paper supplies, note pads, pens. * Perform special deep cleaning tasks as assigned. * Move furniture, hang and remove drapes, and roll carpets as needed. * Assist with snow removal including brushing off cars, shoveling and salting walkways as necessary. * Replace light bulbs as needed. Job Requirements We are looking for a self-motivated Houseperson with a strong work ethic and a drive to exceed expectations. Specific qualifications for the role include: * 1 to 3 months related experience or training in housekeeping * Maintain a valid Driver's License from the state which you reside with no major violations * Solid organizational, time-management and prioritization skills Benefits As an Houseperson with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It's the kind of company where many of our associates come for a job, but stay for a career-the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves. Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location. * Competitive pay * Comprehensive benefit packages for full-time positions * Hotel room discounts at our locations around the globe * Discounts on food and beverages * Professional development and advancement opportunities

Job Description The Director of Housekeeping Operations will oversee and support the housekeeping departments for several Rolling Hills Hospitality-managed hotels. This role ensures operational excellence, brand consistency, and superior guest satisfaction through effective leadership, staff development, and strategic management. The ideal candidate is an inspiring leader who thrives in a fast-paced hospitality environment, balances operational precision with people-first leadership, and has a proven record of building high-performing teams. Compensation: $44,000 - $45,000 yearly Responsibilities: Leadership & Oversight: Provide direction and supervision to property-level Executive Housekeepers and their teams, ensuring all properties meet Rolling Hills Hospitality's cleanliness and service standards. Operational Excellence: Standardize and monitor cleaning procedures, room inspection processes, and quality assurance across all locations. Staff Development: Recruit, train, and mentor housekeeping leaders and associates; create career growth pathways and maintain high team morale. Quality Control: Conduct routine property audits to ensure consistency in cleanliness, safety, and guest experience standards. Budget & Resource Management: Oversee departmental budgets, labor management, and supply inventories; identify opportunities for operational efficiencies. Collaboration: Partner with General Managers and Maintenance leaders to ensure smooth daily operations and timely resolution of guest or room-related issues. Performance Monitoring: Analyze key performance metrics such as guest satisfaction scores, room turnaround times, and team productivity to drive continuous improvement. Compliance & Safety: Ensure all housekeeping operations comply with health, safety, and sanitation regulations as well as brand policies. Innovation & Sustainability: Promote eco-friendly cleaning practices and implement innovative solutions to enhance efficiency and guest comfort. Qualifications: 5+ years of progressive housekeeping management experience, including multi-property oversight in hotels, resorts, or large-scale hospitality operations. Proven track record in team leadership, training, and performance management. Strong understanding of EVS, sanitation standards, and brand compliance requirements. Excellent communication, organization, and analytical skills. Ability to travel regularly between assigned properties. High school diploma or GED required; degree in Hospitality Management, Business Administration, or a related field preferred. Bilingual (English-Spanish) preferred. About Company Founded in 2005, Rolling Hills Hospitality operates 19 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation's top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees, then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for directing the overall operations and staff of the Hotel; functions as a strategic leader of the hotel with responsibility for all aspects of the operation. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives. Ensure that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction. Responsible for preparing, monitoring and adhering to budgets and ensuring compliance to departmental budget initiatives. Reports budget concerns / deviations to the VP of Hospitality. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals. Makes final decisions pertaining to hotel policies and services, and resolve occupants' complaints while supporting all customer service programs. Works closely with Marketing to drive occupancy and maximized revenue for all Hotel operations. Makes final decisions for financial activities of Hotel such as setting room rates and policies/procedures. Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM. Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST. EDUCATION AMD EXPERIENCE Must be at least 21 years of age Bachelor's degree (B. A.) from four-year college or university; or five to ten years related experience and/or training; or equivalent combination of education and experience. Minimum of five years' experience in hotel management. Must be proficient in Microsoft applications (Excel, Access, and Word) and in hotel software. Ability to make decisions with only general policies and procedures available for guidance. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. CERTIFICATES, LICENSES, REGISTRATIONS N/A PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 30 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very loud. Employees could be exposed to an environment containing unrestricted secondhand tobacco smoke. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions STAY IN THE GAME. FOLLOW US. We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino . Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer

Job Description Hotel Director of Sales Four Points by Sheraton Kalamazoo, MI What's in it for you? Competitive compensation package with bonus plan ($65,000-$75,000 per year) Hotel discount at locations worldwide Paid time off and holiday pay incentives Professional development and growth opportunities 401(k) available for all associates Full benefit options available (medical, dental, and vision insurance) Office location at the Four Points by Sheraton Kalamazoo About this job: We are looking for an energetic, positive, tenacious Director of Sales to plan sales strategies and increase revenue/occupancy levels at our Four Points by Sheraton Kalamazoo (149 rooms & 6,899 Sq. Ft. Meeting Space). Our team members are passionate about their work and like to have fun! In this role, you will perform aggressive and targeted solicitation of new business opportunities through outside, personal, telephone and correspondence calls while maintaining relationships with existing accounts. This position will require occasional travel within the hotel market. If you want to have fun, be valued, and make a difference…apply today! Responsibilities: Solicit, sell, and promote hotel to both group and transient customers. Work closely with the RDOS and GM to maximize revenue and total occupancy. Develop and maintain relationships with clients to produce room sales, F&B sales, and catering/banquet services. Assist in the overall success of hotel operations and revenue management practices. Perform telemarketing calls, outside sales calls, sales blitzes & written correspondence to solicit business. Create effective sales proposals and conduct property site tours for prospective clients. Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs. Maintain an active sales pipeline with a targeted goal of 60+ qualified in-person, telephone, and correspondence sales calls every two weeks; Participate in Regency's SalesRev Program. Provide leadership, mentorship, and training to the sales team, fostering a culture of high performance. Manage hotel advertising and social media campaigns. Perform administrative duties including updating sales trace system (Delphi), producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks. Represent the hotels at conventions, tradeshows, and networking events. Maintain awareness of trends in the marketplace, strengths/weaknesses of the competition and product/service knowledge. Be a team player and an active contributor to hotel operations; Assist with special projects as assigned. Qualifications: Candidate must have 3-5 years of hotel sales experience. Highly motivated and target driven with a proven track record in closing sales. Prefer previous experience with hotel sales and PMS systems (STS, Lightspeed). Exceptional relationship management, time management and organizational skills. Positive, team focused and guest service centered attitude. Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth. Skilled in Microsoft suites of products (Word, Excel, Outlook). Professional demeanor and appearance.

Four Points by Sheraton Kalamazoo, MI What's in it for you? Competitive compensation package with bonus plan ($65,000-$75,000 per year) Hotel discount at locations worldwide Paid time off and holiday pay incentives Professional development and growth opportunities 401(k) available for all associates Full benefit options available (medical, dental, and vision insurance) Office location at the Four Points by Sheraton Kalamazoo About this job: We are looking for an energetic, positive, tenacious Director of Sales to plan sales strategies and increase revenue/occupancy levels at our Four Points by Sheraton Kalamazoo (149 rooms & 6,899 Sq. Ft. Meeting Space). Our team members are passionate about their work and like to have fun! In this role, you will perform aggressive and targeted solicitation of new business opportunities through outside, personal, telephone and correspondence calls while maintaining relationships with existing accounts. This position will require occasional travel within the hotel market. If you want to have fun, be valued, and make a difference…apply today! Responsibilities: Solicit, sell, and promote hotel to both group and transient customers. Work closely with the RDOS and GM to maximize revenue and total occupancy. Develop and maintain relationships with clients to produce room sales, F&B sales, and catering/banquet services. Assist in the overall success of hotel operations and revenue management practices. Perform telemarketing calls, outside sales calls, sales blitzes & written correspondence to solicit business. Create effective sales proposals and conduct property site tours for prospective clients. Negotiate and generate contracts to achieve maximum profit potential while satisfying client needs. Maintain an active sales pipeline with a targeted goal of 60+ qualified in-person, telephone, and correspondence sales calls every two weeks; Participate in Regency's SalesRev Program. Provide leadership, mentorship, and training to the sales team, fostering a culture of high performance. Manage hotel advertising and social media campaigns. Perform administrative duties including updating sales trace system (Delphi), producing sales and activity reports, maintaining account and contact information, entering tentative/confirmed room blocks. Represent the hotels at conventions, tradeshows, and networking events. Maintain awareness of trends in the marketplace, strengths/weaknesses of the competition and product/service knowledge. Be a team player and an active contributor to hotel operations; Assist with special projects as assigned. Qualifications: Candidate must have 3-5 years of hotel sales experience. Highly motivated and target driven with a proven track record in closing sales. Prefer previous experience with hotel sales and PMS systems (STS, Lightspeed). Exceptional relationship management, time management and organizational skills. Positive, team focused and guest service centered attitude. Proven ability to collaborate and build strong relationships to drive partner satisfaction and growth. Skilled in Microsoft suites of products (Word, Excel, Outlook). Professional demeanor and appearance.

Hotel Manager - Hyatt Place Ann Arbor As the Hotel Manager, you'll help lead hotel operations to ensure an exceptional guest experience while supporting the Dual General Manager in driving team performance and operational excellence. From overseeing daily staff operations to managing budgets and guest satisfaction, you'll play a hands-on role in the hotel's success. This position offers a clear path to future leadership roles, including General Manager and beyond. Key Responsibilities You will be the vital support for our hotel's General Manager, ensuring smooth and efficient operations and exceptional guest experiences. Your daily tasks will include overseeing various departments, assisting with budget management, and resolving guest issues. You will report to the Dual General Manager. A career as an assistant general manager can lead to opportunities in various management roles within the hospitality industry, such as general manager, operations manager, or even corporate-level positions. Education & Experience Hotel experience is always a plus! Applicants should have A college degree or at least 2 years of hotel leadership experience, such as a Department head. A combination of education and hospitality experience will be considered Prior experience as an Assistant General Manager. Hyatt, Hilton, and/or Marriott Experience, Highly Preferred. What You'll Need to Succeed Eligible to work in the United States Ability to read, write, and communicate effectively in English Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations Availability to work a flexible schedule, including evenings, weekends, and holidays if needed A warm, professional demeanor that reflects HVMG's Culture of Excellence Why Our Associates Love HVMG Career growth opportunities across our nationwide portfolio Flexible scheduling Access up to 40% of your earned wages before payday with PayActive Paid Time Off (PTO) and Paid Holidays Full healthcare benefits: medical, dental, and vision 401(k) with guaranteed 4% match and no vesting period Exclusive hotel and food & beverage discounts About HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols. ESSENTIAL JOB FUNCTIONS: This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed. Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs. Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc. Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings. Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline. make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized. When applicable for a specific property, book group functions and meeting room space. May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival. Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the companys policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests. Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures. Operate the hotel key control system while strictly following all key safety & security procedures. Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the callers need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the companys policies which ensure sensitive guest information and privacy is maintained. Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guests need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program. Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory. Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times. MINIMUM SKILL REQUIREMENTS: This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment. This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency. Job Type: Full-time Job Location: Mansfield, OH

The historic Hotel Cleveland is seeking an energetic, experienced, and professional PM Restaurant Manager to manage the daily operations, motivate employees, build sales, and create memorable experiences for our guests. This Marriott Autograph Collection property opened in 1918, has 491 newly renovated rooms and 60,000 sq. ft. of meeting space. At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members 401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members ESSENTIAL JOB FUNCTIONS: Manage all areas of bar operations while ensuring the Company's standards of quality, service, and operations are maintained. Manage bar during scheduled shifts that include daily decision-making, staff support, scheduling, planning while upholding standards, product quality, and cleanliness. Frequently interacts with guests to ensure they receive the standard experience; follow up on any issues and complaints they may have. Ensures all newly hired team members follow and complete their appropriate training plan, including required electronic paperwork. Maintain an accurate and up-to-date plan of Department staffing needs. Prepares schedules and ensures that their department is staffed for all shifts. Staff, train, and develop hourly team members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis. Identify operational opportunities to build sales and control costs; develop and implement plans to address opportunities (i.e., R&M, R&D, marketing, menus). Perform liquor, wine, and beer check in to ensure proper invoicing. Ensure proper security procedures are in place to protect team members', guests' and Company assets, including security of beer walk-in, liquor room, store room, freezer and office. Prepare shift reports. Directly supervise team members, coaching, correcting behaviors as needed, and providing recognition to continuously improve performance. When acting as Manager on duty, oversee all of the restaurant's operations, and conduct root cause analysis as needed to guarantee operational efficiency and excellent guest experience. Ensure great food is served to every guest through managing all team members. Manages inventory efficiently, accurately, and in a cost-effective manner. Fosters open communication with BOH and FOH staff. Perform other duties as assigned. REQUIRED SKILLS/ABILITIES: Minimum of 3 years experience as a food & beverage manager. Must have the ability to communicate in English. Ability to lift a minimum of 30 lbs.

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job DescriptionBenefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job DescriptionBenefits: Bonus based on performance Competitive salary Employee discounts Flexible schedule Free food & snacks Health insurance Help or transport service Opportunity for advancement Paid time off Signing bonus Training & development Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group Location: Multiple Openings (Relocation Assistance Provided) Job Type: Full-Time | On-Site | Bonus Opportunities Are you a passionate hospitality leader ready to elevate your career with a company on the rise? Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart. If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase. What We Offer: Competitive base salary + bonus opportunities Relocation assistance Medical allowance & generous PTO Flexible scheduling Employee discounts at our hotels A deeply supportive, entrepreneurial company culture that rewards innovation and leadership What Youll Do: Guest Experience & Brand Standards Set the tone for service excellence and exceed guest satisfaction goals Be highly visible and accessible to guests, handling feedback proactively Ensure the property consistently reflects brand standards and cleanliness Leadership & Team Development Inspire and lead a diverse team with confidence, positivity, and clarity Foster a culture of accountability, respect, and collaboration Lead performance reviews, team training, and professional development initiatives Operational Excellence Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable Ensure safety, cleanliness, and a seamless guest experience across all areas Use data and audits to track guest feedback, cleanliness, and performance trends Financial Management Achieve revenue goals while managing costs effectively Utilize tools like yield management and forecasting to drive profitability Oversee financial reporting, payroll, inventory, and expense control Mentor department leads on budgeting and financial acumen Compliance & Administration Ensure compliance with all HR, legal, and brand standards Maintain all local/state/federal licenses and safety certifications Champion diversity, equity, and inclusion in hiring and culture What We're Looking For: 2+ years of hotel General Manager or Assistant GM experience (required) Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.) Proven leadership and people management skills Financial and operational savvy Willingness to relocate to one of our high-priority markets Schedule: Full-time, flexible hours Day & evening shifts Weekends and holidays as needed About Chase Hotel Group: At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth. Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.

Job DescriptionGeneral Manager - Auburn Hills, MI We are seeking an experienced and motivated General Manager to lead one of our branded hotels in Auburn Hills, Michigan. Our portfolio includes Hilton, IHG, and Marriott hotels, and we are looking for a dynamic leader who can deliver exceptional guest experiences, drive financial performance, and foster a positive culture for our team. Key Responsibilities Provide overall leadership and strategic direction for daily hotel operations. Ensure consistent delivery of exceptional guest service and brand-quality standards. Lead, mentor, and develop department managers and staff to build a high-performing team. Oversee all financial aspects of the hotel, including forecasting, budgeting, and cost control. Drive revenue through effective sales, marketing, and revenue management strategies. Maintain compliance with brand standards, safety regulations, and company policies. Establish and nurture relationships with guests, team members, ownership, and the local community. Monitor key performance indicators (KPIs) to achieve profitability and operational excellence. Qualifications Minimum 3-5 years of hotel management experience; General Manager experience preferred. Strong leadership, communication, and decision-making skills. Proven ability to manage budgets, P&L statements, and financial performance. Experience with Hilton, IHG, or Marriott systems and standards highly desirable. Passion for hospitality, guest satisfaction, and team development. Bachelor's degree in Hospitality Management, Business, or related field preferred (but not required). How to Apply If you are a motivated hospitality professional who thrives on leadership, service excellence, and operational success, we would love to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience and career goals.

Job DescriptionBenefits: Competitive salary Paid time off Training & development 401(k) Bonus based on performance Dental insurance Health insurance Opportunity for advancement Vision insurance Benefits/Perks Competitive wages Career Growth Opportunities Fun and Energetic Environment Job Summary We are seeking a positive, friendly, and experienced Hotel General Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce. The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork. Responsibilities Oversee the work of all employees and set clear objectives Hire qualified personnel according to standards set forth by the company Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency Manage budgets and expenses, analyze and report on financial information Develop and implement a strong marketing strategy to promote the hotels services Communicate with customers when appropriate Resolve issues that arise with maintenance, equipment, and renovations Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies Conduct regular inspections of the facility and uphold strict compliance with health and safety standards Qualifications Proven experience as a Hotel Manager is preferred Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Well-versed in hotel management best practices and relevant laws/guidelines Ability to resolve issues with a customer-focused orientation An outgoing personality Excellent communication skills Strong organizational and time-management skills Bachelors degree in Hospitality Management, Business Administration, or relevant field is preferred

Job DescriptionDescription: The Hotel General Manager at the Warehouse Hotel inside the Champion Mill Conference Center is responsible for the development and management of a unique property that is an integral part of the Spooky Nook Sports complex. This role leads operational managers across all areas of the hotel in accordance with brand standards to ensure superior guest service and product quality. Responsibilities also include oversight of Food and Beverage operations for the Warehouse Hotel and Champion Mill Conference Center. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a full-time team member of the Nook, you will enjoy: Free family membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. Affordable and comprehensive Medical, Dental, and Vision benefits Competitive PTO package?? Paid holidays 401k program 35% discount on food and beverage purchases, including the Forklift and Palate restaurant 35% discount on all Nook apparel Free child care (3-hour increments) Discounts on academy team programs, birthday parties, personal training, event space rental, and more! Essential Job Functions Achieve budgeted revenue and profit goals in hotel and food/beverage, balancing cost with guest satisfaction while identifying ways to grow occupancy Maximize revenue through inventory control Oversee the property budget forecasts and review monthly profit and loss statements against budgetary goals Oversee key property food and beverage departments (banquets, restaurant/bar) Utilize budgets to communicate financial objectives Work with the corporate Finance Team to oversee all hotel accounting functions. This includes (but is not limited to) accounts payable, accounts receivable, payroll and ordering procedures. Work with Human Resources on hiring needs for the hotel, appropriate pay levels, and team member policies Train team members in accordance with company standards Motivate and provide direction to all team members to maximize engagement Communicate all policies and procedures to entire staff. Conducts regular team meetings to provide various information including company communications, policy reviews, local property activities, goals, etc. Ensure that team member related issues are resolved in a manner consistent with company policies Work with other department managers to ensure proper staffing levels based on guest volume Work with the necessary department to manage all sales and marketing activities of the property and meet revenue objectives Supports sales and marketing activities of the property and in conjunction Spooky Nook Sports, to ensure budgeted revenues are consistently achieved Ensure sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals Interact with guests and other customers on a frequent basis to obtain feedback about their experience on property Ensure that departments achieve or exceed guest's service expectations Ensure compliance with property legal, safety, operations, labor and service standards; conducts both routine and short notice quality assurance audits with specific departments Conduct detailed walk-throughs to ensure building, public areas, kitchen and grounds are well-maintained, safe and meet or exceed guest expectations All other duties as assigned Requirements: An accumulation of at least 10 years of hotel experience in management, food and beverage, business development, operations, or strategic planning Adequate knowledge of the food and beverage operations as it relates to the hospitality industry At least 5 years of experience in a senior management role with multiple direct reports 21 years of age or older Dependable transportation to and from work Must have a valid Driver's License Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed Authorized to work in the United States Preferred Qualifications Bachelor's degree in Business, Finance, Entrepreneurship, Hospitality, or a related field, or equivalent experience Knowledge of operations and planning for large, banquets, trade shows, corporate meetings, restaurant operations, and youth travel sports Demonstrated ability to lead and inspire a team Passionate about guest service and advocacy Thorough knowledge of sales principles, brand, product, and service management High level of interpersonal skills and ability to deal effectively with the public to serve as liaison to high profile members of the community and the tourism industry Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Integrity: Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Experience communicating with individuals of diverse demographics Demeanor to remain calm in tense or stressful situations Working Conditions Work environment: Semi-quiet office environment within an upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds. Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, sitting and standing. The team member will be frequently required to bend, reach with hands and arms, lift, push, pull, talk, hear, smell, stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 30 lbs occasionally. Noise Level: The noise level in this environment is typically variable. Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays. Travel: During preopening phase, overnight travel to Spooky Nook Sports in Manheim, PA is frequent. After Spooky Nook Sports Ohio opening, occasional overnight travel is required

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Just steps from Fairlane Town Center and next to the Ford campus, the hotel is also a short drive from the University of Michigan and The Henry Ford Museum, where American innovation and history come alive. Our lobby, guest rooms, and event spaces feature a thoughtfully curated. Why This Role Matters: The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property's overall success. As the face of the hotel, this leader ensures that every aspect of operations-from guest services and food & beverage to financial performance and team culture-meets the highest standards of excellence.This position is not only about managing a property; it's about leading a team that delivers personalized, memorable experiences that reflect The Henry's distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability. What You'll Do: As General Manager of The Henry Hotel, you will lead every aspect of the property's operations with a balance of strategic vision and hands-on leadership. You'll ensure that The Henry continues to deliver an exceptional guest experience while driving strong financial results and cultivating a culture of excellence. Your key responsibilities will include: Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service. Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency. Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return. Champion Brand Culture: Uphold The Henry's identity as a modern, art-inspired, and service-driven destination that reflects creativity and community. Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions. Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities. Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry's reputation within the community. Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property. What We're Looking For: We're seeking a dynamic, results-driven hospitality leader with a passion for people, performance, and purpose. The ideal candidate will bring: Proven Leadership Experience: Minimum 5-7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment. Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources. Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences. Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards. People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration. Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning. Professional Presence: Charismatic communicator and brand ambassador who represents The Henry's vision and values in every interaction. Familiarity with Marriott systems is a PLUS! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range $160k to $180K for a proven, accomplished professional Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets, and more. Access to our Talent team to help you reach your career growth goals. Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform

The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Just steps from Fairlane Town Center and next to the Ford campus, the hotel is also a short drive from the University of Michigan and The Henry Ford Museum, where American innovation and history come alive. Our lobby, guest rooms, and event spaces feature a thoughtfully curated. Why This Role Matters: The General Manager of The Henry Hotel plays a pivotal role in shaping the guest experience and driving the property's overall success. As the face of the hotel, this leader ensures that every aspect of operations-from guest services and food & beverage to financial performance and team culture-meets the highest standards of excellence.This position is not only about managing a property; it's about leading a team that delivers personalized, memorable experiences that reflect The Henry's distinctive character. The General Manager is responsible for maximizing profitability, maintaining brand integrity, and fostering a culture of service, innovation, and accountability. What You'll Do: As General Manager of The Henry Hotel, you will lead every aspect of the property's operations with a balance of strategic vision and hands-on leadership. You'll ensure that The Henry continues to deliver an exceptional guest experience while driving strong financial results and cultivating a culture of excellence. Your key responsibilities will include: Lead with Purpose: Inspire, mentor, and develop department heads and team members to achieve operational excellence and deliver exceptional service. Drive Financial Success: Oversee budgets, forecasts, and business plans to achieve revenue goals, profitability, and cost efficiency. Deliver Outstanding Guest Experiences: Maintain the highest standards of hospitality and service, ensuring every guest feels valued and inspired to return. Champion Brand Culture: Uphold The Henry's identity as a modern, art-inspired, and service-driven destination that reflects creativity and community. Operational Oversight: Ensure smooth day-to-day operations across Rooms, F&B, Engineering, Sales & Marketing, and HR functions. Collaborate Strategically: Partner with ownership and corporate leadership on short- and long-term strategies, capital projects, and business development opportunities. Community Engagement: Serve as a brand ambassador, building strong local partnerships and enhancing The Henry's reputation within the community. Ensure Compliance & Safety: Maintain high standards of regulatory, safety, and brand compliance throughout the property. What We're Looking For: We're seeking a dynamic, results-driven hospitality leader with a passion for people, performance, and purpose. The ideal candidate will bring: Proven Leadership Experience: Minimum 5-7 years in senior hotel management, preferably as a General Manager or Executive-level leader in a lifestyle, luxury, or boutique environment. Operational Expertise: Strong understanding of all hotel disciplines, including rooms, F&B, finance, sales, and human resources. Guest-Centric Mindset: A relentless focus on quality, service excellence, and creating memorable guest experiences. Financial Acumen: Demonstrated ability to manage budgets, drive revenue, and optimize profitability while maintaining operational standards. People & Culture Focus: Inspires teams, builds trust, and fosters a positive work environment that encourages growth and collaboration. Strategic Vision: Ability to balance day-to-day operations with long-term planning, community engagement, and brand positioning. Professional Presence: Charismatic communicator and brand ambassador who represents The Henry's vision and values in every interaction. Familiarity with Marriott systems is a PLUS! We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Apply with confidence. Transparency matters, which is why Hotel Equities is committed to 100% wage transparency for all open positions. Explore opportunities across our diverse portfolio: ************************ Join Us and Enjoy: Salary range $160k to $180K for a proven, accomplished professional Bonus Structure Health, vision, and dental insurance 401(k) Cell phone allowance Paid Holidays Relocation Discount programs for shopping, travel, tickets, and more. Access to our Talent team to help you reach your career growth goals. Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform

Do you have a proven track record of success in hotel management with a desire to take your career to the next level? As a General Manager for Fairfield Inn & Suites Suites by Marriott in Troy, OH you'll have the opportunity to apply what you know, strengthen your leadership skills, and much more. The brand-new Fairifled Inn & Suites Sidney is currently being constructed and scheduled to open in 2026. Hired in the pre-planning stages, you will be responsible for assembling a team of 15 team members. You will also assist the above property support with the initial setup and the ramp-up of hotel sales. This is a huge opportunity to lead an opening team! We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure. Upon opening the hotel, as a General Manager you will: Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance. Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations. Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software. Flexibility: Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts. Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Pay: $65,000.00 - $75,000.00 per year Benefits: Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Schedule: Monday to Friday Weekends as needed Qualifications Qualifications: Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required). Experience with Fosse Property Management System Experience preferred. Proven record of independent, self-motivated work habits. Ensuring customer satisfaction. Execute reporting in a timely and accurate manner. Ability to focus on the big picture as well as individual results. Possess the ability to maximize hotel revenue through defined market segmentation. History of superior controls and financial performance. Excellent relationship-building skills. Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures. Maintain active and visible position in the local community and industry. Additional Information WHAT WE CAN OFFER YOU: Dental insurance Employee discount Flexible schedule Health insurance Vision insurance Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts Schedule: 8 hour shift On call Rotating weekends

Job Description Columbus Hospitality is seeking a dynamic, visionary General Manager to lead the Hyatt Place Columbus / OSU team and property into its next chapter. The ideal candidate will be a strategic business leader with a passion for excellence, a deep understanding of hospitality operations, and a proven ability to inspire high-performing teams. The GM operates the property as a profitable enterprise, leading the staff as manager, coach, and trainer in the proper execution of Front Desk, Housekeeping, Laundry, Facility and Guest Service standards. The GM will lead the team to accomplish financial and operational results, communicating feedback, evaluating performance, and training the team in successful operation of the hotel and the Grandview Yard collective. Key Responsibilities: Lead all aspects of hotel operations, ensuring excellence in guest satisfaction, team engagement, and financial performance. Drive revenue through strategic sales, marketing, and revenue management initiatives. Cultivate strong relationships within the local community and with key business partners. Oversee financial planning, budgeting, and cost control to ensure profitability. Champion a culture of service, innovation, and continuous improvement. Maintain Hyatt brand standards and promote the culture of Columbus Hospitality Management. What Sets You Apart: Minimum 5 years of progressive hotel/resort leadership experience (Hyatt experience preferred). Proven success in revenue generation, guest satisfaction, and team development. Strong financial acumen and operational expertise. Exceptional communication, presentation, and interpersonal skills. Bachelor's degree preferred; Certified Hotel Administrator (CHA) certification a plus. Proficiency in Microsoft 365 and hospitality systems. A visible, hands-on leader with a passion for hospitality and community engagement. Why Join Us? Be part of a tenured, high-performing leadership team. Thrive in a vibrant, prime location for business and leisure travelers. Enjoy the support of a forward-thinking management company and a globally respected brand. Physical & Travel Requirements: Ability to lift/pull up to 30 lbs., stand/walk for extended periods. Local and regional travel required; valid driver's license necessary. Ready to Lead a Legacy of Excellence? Our compensation package includes PTO, Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts. The Hyatt Place Columbus / OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities Revenue Generation * Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology. * Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned. * Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. * Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. * Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. Relationship Management * Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. * Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. * Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. * Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. Sales Accountability * Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. * Ensure all known opportunities are in CRM and completely accurate and updated at all times. * See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. * Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. * Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications * BS/BA or 1+ years of Encore or equivalent experience required * 1 year technology sales or hospitality experience preferred * Prior sales experience in audiovisual is a plus * Knowledge of hospitality industry and sales processes preferred * Technical aptitude and computer proficiency required * Strong written and verbal communication skills Competencies (by Core Values) Deliver World Class Service * Hospitality * Ownership Do The Right Thing * Demonstrates Self-Awareness Drive Results * Ensures Accountability See The Big Picture * Decision Quality * Manages Complexity Value People * Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (******************************************************************************************** Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Sitting: 4-5 hours per day * Standing: 2-3 hours per day * Walking: 2-3 hours per day * Stooping: 0-1 hour per day * Crawling: 0-1 hour per day * Kneeling: 0-1 hour per day * Bending: 0-1 hour per day * Reaching (above your head): 0-1 hour per day * Climbing: 0-1 hour per day * Grasping: 0-1 hour per day Lifting Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Carrying Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs: Never * Over 100 lbs: Never Auditory/Visual Requirements * Close Vision: Continuously * Distance Vision: Continuously * Color Vision: Continuously * Peripheral Vision: Continuously * Depth Perception: Continuously Pushing/Pulling Requirements * 0 - 15 lbs*: Occasionally * 16 - 50 lbs*: Occasionally * 51 - 100 lbs*: Occasionally * Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.* Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Hotel Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. #INDSALES