Hotel director jobs in Warwick, RI - 92 jobs

Manga Hotel Group is a private company involved in the acquisition, development and management of high-quality residences and hotels affiliated with prestigious brands such as Hilton, Marriott, Hyatt and Intercontinental Hotels Group. Currently, Manga Hotels owns and operates 34 hotels with over 6,400 rooms across Canada and in the United States with several new properties and developments in the pipeline. Manga Hotels is dedicated to superior service and growth. With an ethos that excellence goes beyond meeting expectations - we go the extra mile to exceed expectations. Our expertise goes beyond bricks and mortar and guest satisfaction is our number one goal. None of this is possible without a strong team to facilitate and support the company's continued growth. As Manga Hotels continues to expand, we are actively seeking talented individuals to join our growing team. We are looking for a dynamic, experienced, high energy Hotel General Manager who will direct the day-to-day operations and activities and lead the 101-room Hampton Inn & Suites Buffalo Airport. Responsibilities include, but are not limited to, the following: Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction. Understand P&L statements and react with impactful strategies for property success. Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurement. Direct the leadership team in the development and implementation of hotel-wide strategies. Create a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve results. Be highly visible and interface with guests on a regular basis to obtain feedback on quality of service levels and overall satisfaction. Analyze service issues and identify trends. Facilitate the development of creative solutions to overcome obstacles and ensure implementation to continually improve guest satisfaction results. Review sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the property in the market. Support the sales strategy and encourage leadership team to develop effective revenue management strategies and set goals that will drive the property's financial performance. Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies. Responsible for monthly and weekly revenue/expense forecasting. Participate in preparing annual revenue and expense budgets. Follow company policies and procedures at all times. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. Tour and inspect property on a daily basis and monitor for property cleanliness, safety and security, quality control and exceptional service. We are looking for a Hotel General Manager with at least 5 years of experience at a property with over 120 rooms and Marriott or Hilton experience is preferred. Job Type: Full-time Benefits: Dental insurance Vision insurance Schedule: Monday to Friday Weekend availability Ability to commute/relocate: 4219 Genesee St. Cheektowaga, New York Work Location: In person This posting is for an existing vacancy.

River Link Hotels is hiring for Director of Sales prior Hilton brand experience is preferred. Experience with selling banquet and meeting room space is required. Benefits include- PTO Time, Paid Holidays, Quarterly Bonus, Sales Commission, Flexible schedule, Hotel Discounts & cell phone expense contribution. Job description The Director of Sales is responsible for leading business development and top-line revenue for hotel-related segments, hotel, including group, volume transient room, and catering sales. The individual is also charged with evaluating, creating and implementing strategies to achieve optimal business mix, positive market performance, pricing, and direct sales actions and deployment. The Director of Sales also develops and solicits business, supervise sales-related personnel, and implement sales and marketing strategies from all markets to ensure booking success and drive revenue success for the hotel. Key Responsibilities: • Inspire and demonstrate a positive team culture with clear communication amongst sales and hotel team colleagues. • Recruit, retain, and evaluate the sales and catering team, resolve problems, provide open communication and recommend guidance, discipline, and training where appropriate. • Establish and implement strategies for rates, policies and sales deployment for revenue sources, through review of competitive data, demand analysis and mix. • Negotiate and follow established operational processes for booking business (proposals, contracts, and customer correspondence). • Drive individual and team achievement of established and measurable goals. • Direct and manage all group, transient and catering sales activities to maximize revenue for the hotel. • Prepare, implement and compile data and reports for the annual business plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required. • Identify and pursue new and repeat business through individual and team prospecting activities, to include telephone calls, property visits, market visits, and networking events. • Organize and/or attend scheduled sales, business review, BEO, event or related meetings, as necessary. • Develop a working knowledge of the operations of the hotel, including any food and beverage, guest services, reservations, and others as needed. • Professionally represent the hotel in community and industry-related organizations and events. • Oversee department and hotel/owner rules and compliance as required, including any federal, state, and local employment and civil rights laws. • Participate in the hotel's Manager on Duty Program. • Perform any other job-related duties as assigned. Job Skills and Qualifications: • Bachelor's degree from four-year college or university (Hospitality or Hotel/Restaurant preferred); or four years equivalent experience and/or training; or equivalent combination of education and experience. • 5+ years of sales leadership. • Ability to exercise excellent communication, presentation, organization, time management, and listening skills. • Ability to perform intermediate computer functions, including MS Office, Outlook, Word, and Excel. • Ability to work collaboratively with colleagues, team members, customers and management through in-person, telephone and written forms. • Ability to use analytical skills to evaluate business, market trends, demand generators, economic factors, and key data sources to make effective business decisions. • Proficient in managing/using sales automation (Delphi.fdc preferred) & OnQ PMS Systems. • Prior Hilton Brand family experience preferred. • This position description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

We are seeking a Houseperson for the Fairfield Inn and Suites in South Kingstown, RI. This position is responsible for: Stripping guest rooms of sheets, linens, and towels Stocking housekeeping carts Assisting with guest laundry Some minor maintenance responsibilities Clean public areas Other duties as assigned Ideal candidates have previous experience working as a housekeeper or house person in a hotel. Previous experience with basic maintenance responsibilities is preferred. This position is a physically demanding position and requires the ability to stand, bend and lift regularly. The hotel is proud to offer a comprehensive benefits package for full-time employees, and discounted travel opportunities for both part and full time employees as part of its mission to create positive employee experiences. If you want to work for a company that prides itself on its dedicated and supportive team, as well as its commitment to quality guest services, this may be the perfect opportunity for you.

Assistant Hotel Manager American Cruise Lines, the largest USA flagged cruise line in the United States, is looking to add Assistant Hotel Managers to our shipboard team for our 2026 season. American Cruise Lines only operates within the United States and has no more than 200 passenger vessels that create a one-of-a-kind small ship experience. With newly constructed vessels being added to our fleet, it is a great opportunity to join our shipboard management team. The Assistant Hotel Manager (AHM) is responsible for assisting the Hotel Manager to manage the Hotel Department to ensure the quality of service, consistency of standards, and guests' expectations are met. The Assistant Hotel Manager provides support to the Hotel Manager by supervising the shipboard hotel management team and ensuring that all employees follow approved company procedures including service standards for dining, culinary, housekeeping, shore excursions, onboard enrichment, guest services, customer service, customer interaction, crew morale, and training. The Assistant Hotel Manager is responsible for service excellence and superior guest satisfaction, which is a critical measure of success. The Assistant Hotel Manager is accountable for the performance of all Hotel Department crew members, particularly the hotel officers and executive chef. The Assistant Hotel Manager is expected to provide gracious hospitality to the guests while being safe, courteous, professional, and efficient. The Assistant Hotel Manager reports to the Hotel Manager. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: Supervise the Housekeeping Manager and Restaurant Manager, at the direction of the Hotel Manager. Assist Hotel Manager as directed. Assists Restaurant Manager during all meal services. Performs duties of Hotel General Manager when Hotel General Manager is off ship. Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off from ship. Present and available during all meal services, either front or back of house including secondary dining outlet. Supports the Housekeeping Manager and team in ensuring all guest spaces, rooms and public areas are cleaned and maintained. Assists & verifies stateroom inspections. Assists and verifies with Housekeeping Manager for the Turnaround Day process. Oversees bartender steward ensuring secondary bar operations run smoothly. Displays leadership and maintains professional presence. Visible and available to all guests and crew. Holds officers and crew accountable to American Cruise Lines' standards. Complies with American Cruise Lines' Operations Manual, service standards, and procedures. Assesses the performance of the management team and provides immediate corrective feedback. Anticipates the needs of guests and crew. Responds quickly to guest requests and ensures follow-through of service delivery. Identifies problems, resolves immediately, and requests home office support as needed. Assists with breakfast, lunch, and dinner services, cocktail hour, and onboard events. Oversees crew orientation, training, scheduling, crew appearance uniform standards, and discipline. Assists ship officers in achieving weekly sales goals. Maintains impeccable cleanliness in passenger areas and ensures all housekeeping standards are followed. Maintains sanitation and cleanliness standards of crew rooms. Monitors shipboard business transactions, accounting, timecards, and home office reporting. Completes daily ship inspection/walk through with HGM & HKM to ensure ship cleanliness as well as generate special projects. Tracks all hotel maintenance items and ensures completion. Creates consistent and positive crew experiences to improve employee retention. Perform bartending duties as needed with other management personnel. Expedite breakfast service in the main dining room, ensuring timely service and food quality that meets company standards. Qualifications: Bachelor's degree in hospitality management or Hotel & Restaurant Management is preferred. Minimum 3 years management experience at a full-service hotel, resort, or cruise ship. Business degree may be considered with management and hospitality experience. Military experience may be considered with management and hospitality experience. Strong organizational skills and excellent verbal and written communication skills (English). Proficiency in Microsoft Office Suite applications. Available to travel and work a flexible schedule including 14 to 15 hour days for six to eight weeks at a time. US Coast Guard regulated pre-employment drug test. Transportation Worker Identification Credential (TWIC). Attributes for Success: Ability to motivate, train, and assess individual and team performance. Superior time management. Ability to manage and solve problems. Sense of urgency in all passenger, crew, and home office requests. Positive attitude and receptive to continuous performance feedback. Consistent, accountable, confident, assertive, and committed. Work Schedule: 7 Days per week while onboard the ship. 6 to 8 weeks working and living onboard the ship. 1 to 2 weeks shore leave vacation. Perks: Benefits package including medical, dental, and matching 401k. Complimentary Travel Accommodations. No living expenses aboard the ship (room and board are included). Training programs to support you. Continuous growth in the company. Covered Expenses - American Cruise Lines provides travel to and from your assigned vessel, room and board, uniforms, and paid training from industry experts. *Job sites across the nation*

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

The hotel manager provides overall leadership, guidance, and reports to the hotel senior management team as it strives to provide the highest quality in standards and services. In addition, this individual acts as the main liaison between the client and hotel staff. They ensure that all staff does everything it can to make a guest's stay pleasant and comfortable while coordinating the cleaning staff, the front desk operations, and grounds and facilities maintenance. Hotel managers create budgets and set room rates, interview, hire and train new staff, resolve employee conflicts, and help guests with any issues they might have. Candidates must offer availability on a full-time basis.

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how Operations is performing against budget. • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. • Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance. • Strives to maintain profit margins without compromising guest or employee satisfaction. • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. • Develops an operational strategy that is aligned with the brand's business strategy and leads its execution. • Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations • Strives to improve service performance. • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams • Establishes a vision for product and service delivery on property. • Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team. • Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities • Observes service behaviors of employees and providing feedback to individuals and/or managers. • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Stays knowledgeable of leadership talent in the property. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city's social hub and a vibrant, historic gem waiting to be explored. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room. Dining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more. For more information: auberge.com/vanderbilt/ Follow The Vanderbilt on Facebook and Instagram @VanderbiltAuberge Job Description Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality. Manage the day-to-day operations of the rooms division, primarily overseeing front office and guest services to ensure a smooth and efficient operation. Additionally, providing administrative support to housekeeping and spa when needed. Implement and uphold high standards of guest service, ensuring that all guests experience a perfect pre-arrival, creative experience itineraries, seamless check-in, comfortable and personalized stay, and efficient check-out process. Lead and motivate a diverse team of front office and guest service professionals, providing guidance, training, and support to ensure excellence in service delivery. Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards. Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives. Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency. Qualifications Several years of progressive experience in hotel management, with a focus on rooms division operations and front office management. Prior experience in supervisory or managerial roles is essential. A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement. Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training, performance evaluation, and fostering a positive work environment. Sound analytical and strategic thinking skills, including the ability to analyze performance metrics, make data-driven decisions, and implement strategies to optimize room revenue and guest satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Vanderbilt, Auberge Collection is a former mansion-turned-storied 33-room luxury resort located in downtown Newport. Originally built in 1908 by scion Alfred Gwynne Vanderbilt, the property is the coastal city's social hub and a vibrant, historic gem waiting to be explored. Brimming with alluring eccentricities, the mansion has been meticulously restored to its glory, boasting elegant fireplaces and museum-quality artwork in the welcoming lobby entrance, Mezzanine and Parlor Room. Dining options include The Dining Room at the Vanderbilt, which features a forward-thinking menu of coastal New England classics, The Living Room, offering light bites and bar favorites, and The Conservatory, where guests can dine indoors as well as outdoors on the Garden Terrace. Guests can also enjoy evening drinks at the popular rooftop bar, The Roof Deck, which offers sweeping views of Newport Harbor. The Vanderbilt presents a spa and fitness center with indoor and outdoor pools, as well as a variety of local experiences, such as sailing journeys on the Newport coast, private culinary classes, and more. For more information: auberge.com/vanderbilt/ Follow The Vanderbilt on Facebook and Instagram @VanderbiltAuberge Job Description Be the maestro orchestrating the symphony of guest experiences, overseeing the seamless operation of accommodations to ensure each stay is a harmonious blend of comfort and luxury. With an eye for detail and a commitment to excellence, you'll play a pivotal role in elevating our guests' satisfaction by maintaining impeccable standards in room quality, housekeeping, and overall hospitality. Manage the day-to-day operations of the rooms division, primarily overseeing front office and guest services to ensure a smooth and efficient operation. Additionally, providing administrative support to housekeeping and spa when needed. Implement and uphold high standards of guest service, ensuring that all guests experience a perfect pre-arrival, creative experience itineraries, seamless check-in, comfortable and personalized stay, and efficient check-out process. Lead and motivate a diverse team of front office and guest service professionals, providing guidance, training, and support to ensure excellence in service delivery. Conduct regular inspections to maintain and enhance the quality of guest rooms, ensuring cleanliness, functionality, and adherence to brand standards. Collaborate with revenue management to optimize room revenue through effective pricing strategies, promotions, and upselling initiatives. Foster effective communication and collaboration with other departments such as sales, marketing, and maintenance to ensure a holistic approach to guest satisfaction and operational efficiency. Qualifications Several years of progressive experience in hotel management, with a focus on rooms division operations and front office management. Prior experience in supervisory or managerial roles is essential. A proven track record of delivering exceptional customer service with a keen understanding of guest satisfaction metrics and strategies for continuous improvement. Strong leadership abilities with the capacity to inspire and lead a diverse team. Demonstrated experience in staff training, performance evaluation, and fostering a positive work environment. Sound analytical and strategic thinking skills, including the ability to analyze performance metrics, make data-driven decisions, and implement strategies to optimize room revenue and guest satisfaction. Additional Information Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @Auberge and #AlwaysAuberge. Vanderbilt Hotel LLC is an Equal Opportunity Employer, M/F/D/V. Vanderbilt Hotel LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Vanderbilt Hotel LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Manager Front Office is responsible for the front office operations and includes guest service agents, retail, business center, bell and door staff, and Concierge. The front office manager is also the manager on duty for the hotel operations. Essential Functions: Upholds and complies with Company's Standards at all times. Establishes and maintains standards of a 5-star service. Manages the hotel operations, employees and employee's/guest relationship. Responds to guest complains. Responds in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties. Conducts accurate Payroll and scheduling towards business needs. Manages and witnesses closing paperwork and money drops. Manages day-to-day Front office operations. Coordinates Front Desk activities with Guest Relations and other departments for all VIPs. Performs daily guest room inspections. Maintains proper credit and cash bank procedures. Check cashiers in and out and verifies banks and deposits at the end of each shift. Enforces all cash-handling, check-cashing, and credit policies. Controls hotel inventories to achieve maximum sell out at maximum rate. Attends pre-convention meetings and works closely with meeting planners to coordinate group activity. Manages effective recruitment, hiring, training, recognition, coaching and counselling and other personnel related matters are being handled appropriately throughout assigned departments. Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis. Manages payroll and all other activities Performs other tasks as assigned. Essential Requirements: Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure. Able to complete all assigned task despite frequent stressful, emergency, critical or unusual interruptions. Strong supervisory and communication skills Strong Organizational skills and demonstrated problem solving skills Working knowledge of Microsoft Office Knowledge/Work Experience: BA/BS in Business Administration, Marketing, Hotel and Restaurant Management or a related field Five (5) years Front Office or Hotel Management experience with three (3) years in a supervisory capacity in a high-volume luxury property Previous experience in a five-star facility preferred Previous experience in a resort casino environment preferred Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

Department Guest Svc Employment Type Fixed Term Contract Location Global Workplace type Onsite Reporting To Captain Key Responsibilities Skills, Knowledge & Expertise Job Benefits About Princess Cruises At Princess Cruises, we believe in creating a welcoming, inclusive, and supportive work environment for our diverse, multicultural teams, both at sea and on shore. We offer unique career opportunities that combine professional growth, adventure, and the chance to make a lasting impact on people's lives through travel. Whether you're looking to advance your hospitality career, explore the world, or work in a dynamic, high-performing environment, Princess Cruises offers: Opportunities to travel and experience new cultures. Comprehensive training and development programs. A strong focus on teamwork and personal growth. Competitive compensation and benefits. A chance to be part of a world-class brand known for excellence. Get to know us by exploring our career site. You'll learn about our history, hear first-hand what our employees love about working for Princess Cruises, and discover the passion we have for giving our guests lifetime memories. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to the applicant's age, color, race, religion, national origin, sex (including pregnancy and pregnancy related conditions), sexual orientation, gender identity or expression, disability, genetic information, or military or protected veteran status or any other characteristic protected under applicable laws. Scam Alert Protect Yourself from Recruitment Scams. Your safety and trust are important to us. Thank you for helping us maintain a secure and transparent hiring process.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. Baccarat Hotel New York, located in the heart of Midtown Manhattan, is a luxurious and iconic destination that sets the standard for opulence and elegance. Boasting world-class amenities, impeccable service, and a commitment to providing an unparalleled guest experience, Baccarat Hotel New York is synonymous with sophistication and style. The Baccarat Hotel is seeking a passionate and experienced Director of Front Office. The ideal candidate will possess a strong Front Office background, exceptional leadership skills, and a dedication to maintaining the highest standards of food quality and presentation. Previous experience working in a union environment, local 6 is required. NYC food protection certificate is required. The Director of Front Office oversees the seamless daily operations of the Front Office departments. This role is pivotal in maintaining the highest standards of personalized guest experiences, ensuring that every interaction exceeds expectations and aligns with Forbes standards. The Director will lead, mentor, and inspire a team of guest-facing professionals to deliver luxury service with attention to detail, anticipating and addressing guest needs to uphold Baccarat's reputation. Responsibilities: * Lead, mentor, and develop the Front Office team, ensuring team members are equipped to meet the needs of our guests with professionalism and elegance. * Foster a culture of continuous improvement, high engagement, and commitment to service excellence. * Conduct regular training sessions focused on service standards, luxury hospitality practices, and Forbes Five-Star standards. * Manage team schedules, monitor performance, and provide ongoing feedback to optimize guest service delivery. Operational Oversight * Manage all front office operations, including reservations, concierge, guest experience, and bell staff, to ensure a smooth flow of operations. * Ensure adherence to Forbes Five-Star and Michelin standards, consistently maintaining the highest levels of service quality. * Analyze daily and monthly financial reports, managing departmental budgets, expenses, and resource allocation effectively. * Implement policies, processes, and systems that support operational efficiency and enhance service delivery. Union Management * Actively manage union relationships, ensuring compliance with labor agreements, and fostering a positive working relationship with union members. Requirements: * Bachelor's degree in Hospitality Management, Business Administration, or a related field. * Minimum of 5 years of experience in a luxury hotel environment, with a proven track record in front office and guest services leadership roles. * Strong knowledge of Forbes Five-Star standards and best practices in luxury service. * Demonstrated experience in unionized environments is highly preferred. * Exceptional interpersonal and communication skills, with an ability to manage and inspire teams. * Strong analytical and financial acumen, with experience managing departmental budgets. * Fluency in multiple languages is a plus. About us… As a part of our team, you can look forward to activities and perks that drive your passion for luxury such as: * Company Paid Medical Dental & Vision Benefits * Discounted Parking * Competitive salary Baccarat Hotel New York is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and contribute to creating an unforgettable dining experience at Baccarat Hotel New York. We look forward to welcoming you! Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. 110K-120K Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

Schulte Companies is seeking an energetic, experienced, and hands on General Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Managing budgets and financial plans and controlling expenditure Maintaining statistical and financial records Setting and achieving sales and profit targets Recruiting, training, and monitoring staff - Planning work schedules for individuals and teams Appropriately responding to and resolving guest concerns Addressing problems and troubleshooting Ensuring events and conferences run smoothly - Hotel Asset preservation. Including but not limited to: Supervising maintenance, supplies, renovations, and furnishings Maintaining relationships with contractors, vendor and suppliers Ensuring a safe and secure environment for all guests and associates Maintaining appropriate inspections of the property as identified by the organization and brand Ensure the property meets brand guidelines and expectations for service and all standards Ensuring compliance with licensing laws, health and safety, and other statutory regulations Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of two (2) years' experience as an Assistant General Manager Bachelor's Degree in Hospitality Management or Business preferred. KNOWLEDGE, SKILLS AND ABILITIES Ability to communicate effectively verbally and in writing Demonstrated ability to lead a team Excellent attention to detail Financial savvy Proficient in Microsoft Office *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Role Responsibilities Ownership of Front Office operations. Support of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Lead all Front Office operations including, but not limited to: strategic planning, daily arrival list, service recovery and problem resolution, training of new hires, and evaluating, coaching, recognizing/rewarding within the Front Office team. Foster a team-minded and supportive culture. Ensure colleagues understand and comply with all standards and operating procedures. Facilitate performance evaluations, resolve problems, provide clear and transparent communication. Recommend discipline and/or termination when appropriate. Oversee service quality, operational efficiency, guest satisfaction, financial measurement productivity and efficiency gaps while implementing measures to correct those deficiencies. Work closely with the Director of Rooms in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Coach team to maximize profits in the Front Desk space. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests as needed. Plan and implement detailed steps or problem resolutions using experienced judgment. Actively participate in room revenue and occupancy planning and execution, working closely with other departments on group room requirements. Ensure colleagues are informed of daily functions and group requirements. Prepare forecast expenses and actual results for the Front Office Division with revenue and expenses. Review daily logs for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Plan, organize, chair, attend and/or participate in various hotel meetings Establishes close working relationships with other departments to ensure cohesive operation. Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings. Encourages a team minded culture. Skills Strong interpersonal skills and leadership experience. Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner. Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving. Outstanding communication skills. Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness. Must be able to maintain confidentiality of sensitive guest and colleague information. Understanding of Microsoft Office (Excel, Word, Email), Opera Cloud

Role Responsibilities Ownership of Front Office operations. Support of the hotel's continuing effort to deliver outstanding guest service and financial profitability. Lead all Front Office operations including, but not limited to: strategic planning, daily arrival list, service recovery and problem resolution, training of new hires, and evaluating, coaching, recognizing/rewarding within the Front Office team. Foster a team-minded and supportive culture. Ensure colleagues understand and comply with all standards and operating procedures. Facilitate performance evaluations, resolve problems, provide clear and transparent communication. Recommend discipline and/or termination when appropriate. Oversee service quality, operational efficiency, guest satisfaction, financial measurement productivity and efficiency gaps while implementing measures to correct those deficiencies. Work closely with the Director of Rooms in establishing and monitoring policies and guidelines in the day-to-day operation of the hotel to ensure profitability and consistency. Coach team to maximize profits in the Front Desk space. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests as needed. Plan and implement detailed steps or problem resolutions using experienced judgment. Actively participate in room revenue and occupancy planning and execution, working closely with other departments on group room requirements. Ensure colleagues are informed of daily functions and group requirements. Prepare forecast expenses and actual results for the Front Office Division with revenue and expenses. Review daily logs for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Plan, organize, chair, attend and/or participate in various hotel meetings Establishes close working relationships with other departments to ensure cohesive operation. Maintain regular attendance in compliance with hotel needs. Attend all hotel required meetings and trainings. Encourages a team minded culture. Skills Strong interpersonal skills and leadership experience. Approaches all encounters with guests and colleagues in an attentive, friendly, courteous, and service-oriented manner. Proactive approach to problem resolution, including: anticipating, preventing, identifying, and solving issues as needed. Contribute to short term and long-term problem solving. Outstanding communication skills. Multitasks and prioritizes department functions to achieve maximum efficiency and effectiveness. Must be able to maintain confidentiality of sensitive guest and colleague information. Understanding of Microsoft Office (Excel, Word, Email), Opera Cloud

Job Description Our client-a fast-growing luxury hospitality group-is looking to appoint an exceptional General Manager to lead an exclusive boutique resort in Fire Island Pines, New York. This role offers the chance to run a high-profile destination encompassing boutique accommodations, multiple dining outlets, nightlife venues, and engaging seasonal programming. This is a year-round opportunity for a forward-thinking leader who excels in an energetic, seasonal environment and is deeply committed to delivering world-class guest experiences. You will oversee all facets of resort operations during peak season (approximately March-October) while living on-site, and support strategic planning and other locations during the off-season. The successful candidate will bring significant luxury hospitality experience, strong multi-outlet operational expertise, and a genuine understanding of inclusive, culturally aware service. Key Responsibilities Operational Excellence Conduct routine property walk-throughs to uphold cleanliness, atmosphere, and operational standards Lead day-to-day operations across departments including Housekeeping, Food & Beverage, Recreation, Maintenance, and Nightlife venues Drive service delivery that consistently surpasses luxury hospitality expectations Oversee new construction and renovation initiatives across the property Guest Experience & Programming Design and manage seasonal activations including pool parties, live entertainment, and special events Champion a service culture centered on personalized, memorable guest experiences Create distinctive experiences that reflect and celebrate the destination's culture and community Proactively address guest feedback to protect strong reviews and encourage repeat visitation Financial Management Identify and pursue revenue growth opportunities through events, packages, and partnerships Build and implement seasonal budgets, forecasts, and pricing approaches Control high-volume operating costs to ensure performance aligns with financial objectives Team Leadership & Development Establish performance expectations and lead ongoing evaluations Build and sustain a strong executive team of approximately four leaders Recruit, lead, coach, and develop a diverse group of department heads and seasonal team members (approximately 60-70 employees during peak season) Foster an inclusive, collaborative workplace focused on service excellence and guest satisfaction Sales, Marketing & Partnerships Host influencers, media, and VIP guests to highlight the property's standout offerings Develop relationships with tourism partners, corporate clients, and event organizers Partner with marketing teams to elevate the resort across digital channels and luxury hospitality networks Compliance & Safety Implement emergency procedures and oversee property security standards Ensure adherence to New York State labor laws, health and safety requirements, and hospitality regulations Administer and manage J-1 and H-2B visa programs for seasonal staffing Requirements Legal authorization to work in the United States Excellent interpersonal and communication skills, with a strong commitment to inclusivity and cultural awareness Extensive, demonstrated experience as a General Manager or Resort Manager within a luxury hotel or multi-outlet hospitality setting Financial strength, including hands-on experience managing budgets, forecasts, and high-volume seasonal operations Proven ability to succeed in a fast-moving environment while maintaining exceptional service standards Strong leadership and organizational capability across multi-outlet operations (hotel, restaurants, nightlife venues) Willingness to live on-site during the season (approximately March-October) and work extended hours to ensure operational success Strong analytical problem-solving skills and a strategic mindset Flexibility to assist other resort locations during the off-season (November-February) Preferred Qualifications Familiarity with ADP Workforce, Microsoft Office Suite, and MICROS or comparable POS platforms Understanding of New York State labor laws and related regulations Experience with J-1 and H-2B visa programs Bachelor's degree in Hospitality Management, Business Administration, or a related discipline (or equivalent experience) Spanish language proficiency (strongly preferred) Benefits Salary Range: $100,000 - $1300,000 annually Benefits Package: 401(k) retirement plan (available after 1 year of service) Four (4) weeks of paid vacation during the off-season, recognizing the significant time commitment during peak periods $100 monthly stipend for cellphone/wifi Housing accommodations provided on Fire Island during the season Potential for career growth within an expanding global hospitality group Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at ****************************** Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. 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SourcePro Search is conducting a search for a Hotel General Manager Candidate must have a proven track record of successfully managing a hotel's overall operation, successful budget controls while meeting all of the necessary quality standards, ability to maximize all revenues, and the desire to develop team members, while creating a motivating work environment and exceeding guest service scores. SUMMARY: To maximize the financial performance of the hotel by providing the highest possible quality of guest service and product, by fostering a positive work environment for all employees, and by developing and implementing an aggressive sales and marketing plan. Supervise and develop the performance of all operating departments including, but not limited to: Front Office, Guest Services, Housekeeping, Food and Beverage, Security, and Maintenance to insure the highest possible levels of guest satisfaction in a cost efficient manner. Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotel. Meet or exceed established budgetary guidelines for the hotel. This position requires the performance of technical and administrative duties including writing and reviewing reports (occupancy, yield management, payroll, accounting etc.) Interviewing, hiring, coaching and counseling department managers in the efficient operation of their respective areas. Regular ongoing monitoring of staff to ensure the adherence to pre-established policies and procedures; delegation of duties; daily property inspections; active participation in community affairs; and willingness and ability to engage in effective communication with corporate staff and property owners. Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state and federal laws and regulations. Weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Develop action plans to maximize occupancy and to maximize average rate. Assure regular repair, upkeep, and overall general maintenance of the hotel and provide a system of on-going maintenance of facilities and equipment. Develop a high morale and loyalty to the hotel and to the company in order to reduce turnover and increase employee morale. Communicate, counsel and assist in staff development. Through leadership and example, establish a friendly, courteous, service-oriented staff that is exhibited by all hotel employees. Establish and implement guest service for all departments, periodically review, and identify problems and corrective actions.

Job Description We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. If you have experience as a hotel front desk supervisor or in hotel sales, you are encouraged to apply. Apply now if this seems like an exciting new opportunity to you! Compensation: $18 - $27 per hour Responsibilities: Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: Proven experience as a customer service, guest-focused employee Proven record of experience managing a team, preferably in a hospitality role, is required Ability to solve problems and be creative when providing guest experience A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred Possess excellent organizational skills, communication skills, and problem-solving skills Someone who is looking for their next step in the Hospitality field and is challenged to provide guests with individual service About Company Prospect Hospitality is a hotel-focused company specializing in the ownership, development, and operation of distinctive hotel properties. The company is committed to delivering exceptional guest experiences through strong operational leadership, attentive service, and well-positioned assets. By combining market insight with disciplined management practices, Prospect Hospitality creates value for guests, partners, and communities while maintaining high standards of quality and performance across its hotel portfolio.

The Hotel General Manager is responsible for overseeing all aspects of hotel operations, ensuring exceptional guest experiences, and maintaining high standards of service, cleanliness, and hospitality. This role involves managing daily operations, coordinating departments, supervising staff, optimizing financial performance, and ensuring compliance with company policies and industry regulations. The General Manager also plays a key role in budgeting, marketing, and strategic planning to drive profitability and maintain the hotel's reputation. Essential Duties and Responsibilities Direct, train and mentor associates and observe performance to ensure adherence to hotel policies and established operating procedures. Ensure all Owner and brand directed initiatives, perspectives and programs are implemented, followed and supported. Monitor customer service by speaking with guests, reviewing guest satisfaction surveys and observing associates. Actively promote the hotel and company. Assist with the development of sales strategies and action plans. Develop and maintain positive business relationships with all guests, vendors and other external partners. Conduct regular physical property inspections to ensure all standards of excellence are being met. Answer inquiries pertaining to hotel policies and services. Understand, support and administer all state and local laws/codes in which the hotel is located that govern inn keeping and associate relations. Develop and maintain hotel budget striving to meet and/or exceed all financial and budgetary goals. Facilitate and maintain on-going communication and collaboration with all associates. Perform a variety of administrative tasks including maintaining an accurate inventory of supplies, processing hotel payroll and handling any accounting and purchasing functions. Maintain up to date records and files. Provide information pertaining to hours and available services of the hotel, i.e. restaurant, lounge, room service. Ensure the cleanliness of all areas of the hotel. Assist in checking all fixtures, equipment and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings and maintenance. Report deficiencies. Requirements Qualifications Three to five years related experience and/or training; Bachelor's degree (B. A.) from four-year college or university; or equivalent combination of education and experience. Physical Demands The associate must be able to lift and/or move up to 25 pounds. Work Environment While performing the duties of this Job, the associate is occasionally exposed to odors; chemicals; dust; and outside weather conditions. The noise level in the work environment is usually moderate. The associate works in an environment that is open to the general public. Why Join Indus Hospitality Group? At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority. We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization. Come grow with us at Indus Hospitality Group! Salary Description $60,405-$65,000/yr