The Area Director of Sales and Marketing is responsible for achieving results at their home base hotel as well as other hotels they are assigned to oversee. The Area Director of Sales and Marketing will work closely with the Revenue Management operations, and e-Commerce teams assigned to the hotels. The primary responsibilities for the Area Director of Sales and Marketing includes but are not limited to: Crescent Hotels & Resorts was built by operators for operators, and is more than just a portfolio of hotels. The Area Director of Sales and Marketing is a sales professional who has demonstrated success and competence in their on-property position who have expressed a desire and has the capacity.$78k-126k yearly est.12d ago
Bell Person
The Bell Person also drives the hotel shuttle upon request therefore must have a valid driver's license and clean driving record verified by a Motor Vehicle Report. The Bell Person is responsible for greeting and welcoming all guests, assisting with guest luggage, maintaining the cleanliness and flow of traffic in the hotel lobby, hotel driveway and garage. The Bethesdan Hotel, Tapestry Collection by Hilton is looking for a personable and friendly **Bell Person** .$17k-25k yearly est.16d ago
Cook
The Bethesdan Hotel, Tapestry Collection by Hilton is looking for a dependable and talented Cook to join the team. The Cook is responsible for preparing food items in accordance with production requirements and quality standards while maintaining a safe, sanitary work environment.$29k-36k yearly est.16d ago
Server
The Bethesdan Hotel, Tapestry Collection by Hilton is looking for a personable and friendly **Server** .$22k-33k yearly est.26d ago
Restaurant Manager
The Fairfax Marriott has immediate openings for energetic, outgoing, customer service oriented and experienced individual to fill the position of Restaurant Manager. The Restaurant Manager will be responsible for managing the restaurant operations in reference to quality service, supervision of associates, monitor quality and consistency of food production, cost control, and inventory.$55k-77k yearly est.30d ago
Front Desk Agent
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
**What will I be doing?**
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
+ Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
+ Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
+ Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
+ Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
+ Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
+ Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
+ Receive, input, retrieve and relay messages to guests
NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.
**Qualifications**
**Behaviors**
**Preferred**
+ **Team Player:** Works well as a member of a group
+ **Loyal:** Shows firm and constant support to a cause
+ **Functional Expert:** Considered a thought leader on a subject
+ **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well
+ **Dedicated:** Devoted to a task or purpose with loyalty or integrity
**Motivations**
**Preferred**
+ **Self-Starter:** Inspired to perform without outside help
+ **Flexibility:** Inspired to perform well when granted the ability to set your own schedule and goals
+ **Ability to Make an Impact:** Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)$29k-35k yearly est.41d ago
Purchasing Intern
*This position will report to our corporate office in Fairfax, VA. Crescent Hotels & Resorts is an elite team where everyone is given the opportunity to do their best work in an atmosphere of appreciation and respect. We are currently seeking an energetic and passionate student as a Project Purchasing Intern at our corporate office in Fairfax, VA.$32k-40k yearly est.13h ago
Housekeeping Supervisor
Centrally located in Bethesda, Maryland, the Bethesdan Hotel is part of a vibrant and welcoming community surrounded by charming neighborhoods, business innovators, walkable shops and great places to eat and drink. Conveniently walking distance from the Bethesda Metro station, the Bethesdan Hotel is a train ride or short drive from Washington, DC. The Bethesdan Hotel, Tapestry Collection by Hilton is looking for a friendly and detailed-oriented **Housekeeping Supervisor/Inspector** to inspect guest rooms and assist the Housekeeper Manager in the day to day Housekeeping operation.$32k-44k yearly est.33d ago
Banquet House Person
The Banquet House Person must be able to communicate with guests and set up event spaces to the specifications of the Banquet Event Order (BEO) without much supervision.$24k-32k yearly est.16d ago
Sous Chef -
ESSENTIAL JOB FUNCTIONS:
1. Maintain complete knowledge of and ensure associate compliance with all departmental/hotel policies and procedures.
2. train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
3. Establish the day's priorities and assign production and preparation tasks for staff to execute.
4. create daily menu specials and receive feedback from Executive Chef.
5. Review banquet event orders and make note of any changes.
6. Communicate both verbally and in writing to provide clear direction to staff.
7. Take physical inventory of specified food items for daily inventory.
8. Requisition the day's supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
9. Meet with the Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
10. Ensure that staff report to work as scheduled; document any late or absent employees.
11. Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
12. Ensure that recipe cards, production schedules, plating guides, photographs are current and posted.
13. Ensure that all staff prepares menu items following recipes and yield guides, according to department standards.
14. Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
15. Observe guest reactions and confer with service staff to ensure guest satisfaction.
16. Conduct frequent walk through the kitchen area and direct respective personnel to correct any deficiencies. Ensure that quality and details are being maintained. As well as to interact with the customers in 703 Bar + Kitchen.
17. Assist The Executive Chef in menu development and execution.
18. Work with catering department to ensure guest satisfaction and exceeding/meeting guest expectations.
19. Review sales and food cost with the Executive Chef to ensure the department is meeting budgeted costs.
20. Ensure that excess items are utilized efficiently.
21. Oversee and direct training of new hires in specified phases of the kitchen operation. Maintain an on-going training program for existing staff. Back to basics training maintained.
22. maintain hotel policies and standards.
23. Perform any other job related duties as assigned.
24. Comply with attendance rules and be available to work on a regular basis
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. Ability to transport cases of received goods to the work stations; pots and pans of food from storage/prep areas to the serving line.
Ability to work with all products and food ingredients involved. Ability to operate, clean and maintain all equipment required in job functions. Ability to plan and develop menus and recipes. Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline, as necessary. Ability to ensure security of kitchen access, products and hotel property. Ability to operate with stress, time constraints, physical activity and continuous walking. Finger/hand dexterity in order to operate food machinery. Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule.
Basic level of computer knowledge; proficient with Microsoft Word, Excel.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in
hotel procedures with a willingness to learn new skills and/or improve existing ones, have
the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
**Qualifications**
**Behaviors**
**Preferred**
+ **Thought Provoking:** Capable of making others think deeply on a subject
+ **Team Player:** Works well as a member of a group
+ **Loyal:** Shows firm and constant support to a cause
+ **Leader:** Inspires teammates to follow them
+ **Innovative:** Consistently introduces new ideas and demonstrates original thinking
+ **Functional Expert:** Considered a thought leader on a subject
+ **Enthusiastic:** Shows intense and eager enjoyment and interest
+ **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well
+ **Dedicated:** Devoted to a task or purpose with loyalty or integrity
**Motivations**
**Preferred**
+ **Self-Starter:** Inspired to perform without outside help
+ **Peer Recognition:** Inspired to perform well by the praise of coworkers
+ **Growth Opportunities:** Inspired to perform well by the chance to take on more responsibility
+ **Goal Completion:** Inspired to perform well by the completion of tasks
+ **Flexibility:** Inspired to perform well when granted the ability to set your own schedule and goals
+ **Financial:** Inspired to perform well by monetary reimbursement
+ **Entrepreneurial Spirit:** Inspired to perform well by an ability to drive new ventures within the business
+ **Ability to Make an Impact:** Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)$47k-69k yearly est.54d ago
Director of Revenue Management at Hutchinson Island Marriott-Hybrid
** **The primary responsibility of the Director of Revenue Management is analysis of revenue maximization efforts for all revenue streams of the hotel.$79k-156k yearly est.30d ago
Spa & Retail Concierge/Male Locker Room Attendant
This position contributes to the success of Los Angeles Athletic Club by creating a positive experience for ever member or guest who visits the Club by ensuring the Spa, Retail, and Male Locker Room areas are luxurious, comfortable, welcoming, and relaxing environment for our members and guests. + Consistently adhere to the Los Angeles Athletic Club Core Service Standards. For more than 142 years, The Los Angeles Athletic Club has remained dedicated to its mission of providing for the body, mind, and spirit of its members.$18.9 hourly6d ago
Vice President of Marketing and Digital, Lifestyle, Independent and Luxury Division
They will actively collaborate with the SVP of Marketing + Digital to ensure all marketing efforts support the brand and culture, ensuring core Marketing standards and fundamental expectations and that Crescent Hotels & Resorts remains industry-leading in all areas of Marketing. High energy enthusiasm for Marketing, our Properties and Crescent Hotels and Resorts focus on working as a team with our Sales, Revenue, Food and Beverage Partners to drive revenues for the properties in the portfolio.$158.5k-181k yearly60d+ ago
Task Force Director of Food and Beverage
+ 3+ years as a Restaurant GM or Director of Food and Beverage in a luxury hotel environment. Besides providing leadership and coverage as needed on property, this person reports back to the Crescent Restaurant Group team on a consistent basis.$96.1k-101.7k yearly60d+ ago
PT- Night Audit
Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. The safety and security of our guests and associates is of utmost importance to Crescent. One of the keys to a positive guest experience is positive interaction with Crescent staff. Every Crescent associate is a guest relations ambassador, every working minute of every day.$33k-40k yearly est.57d ago
PM Housekeeping Houseperson
At Crescent Hotels & Resorts, we create a great place to work where associates at all levels of our organization are respected for their differences, like the guests and owners we serve. Associates at the Baltimore Marriott Inner Harbor perform other reasonable job duties as requested to foster a team environment.$21k-27k yearly est.7d ago
Maintenance Engineer PT - Courtyard by Marriott Salisbury
Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. Schulte Hospitality Group is seeking a dynamic, service-oriented Maintenance Engineer to join our team! Schulte Hospitality Group believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!$47k-80k yearly est.5d ago
Front Desk Supervisor
At least six months of experience in a supervisory role at the Front Desk or one year of experience as a Front Desk Agent at a hotel. 3. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPS and LSOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. JOB OVERVIEW: Supervise the daily operations of the Front Desk staff to maximize revenues and profits while attaining optimal guest satisfaction.$30k-42k yearly est.41d ago
Regional Vice President of Operations (Remote) | Schulte Hospitality Group
SHGL-29584 Schulte Hospitality Group (SHG) is seeking a dynamic, service-oriented (Remote) Regional Vice President of Operations to join our Corporate team! Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry.$91k-167k yearly est.5d ago
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