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Hotel general manager job description

Updated March 14, 2024
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Example hotel general manager requirements on a job description

Hotel general manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in hotel general manager job postings.
Sample hotel general manager requirements
  • Bachelor's degree in Hospitality or related field
  • 5+ years of experience in hotel management
  • Excellent working knowledge of hotel operations
  • Familiarity with financial and budget management
  • Ability to motivate and lead a team
Sample required hotel general manager soft skills
  • Strong problem solving and decision making skills
  • Excellent communication skills
  • Ability to handle multiple tasks at once
  • High level of emotional intelligence

Hotel general manager job description example 1

Patrice and Associates Franchising hotel general manager job description

We are currently seeking an experienced hospitality professional with prior General Manager experience in the full service hotel industry to fill an immediate opening for a Hotel General Manager. Interested candidates should have a minimum of 3 years of current General Management experience in a full service hotel (preferably Hilton, Hyatt or Marriott)
What's in it for you?
Fresh, new hotel
$120,000- $130,000
Medical, Dental and Vision Insurance
Quarterly and Annual Bonus
PTO
Generous Discounts
Ample Room for Growth
Paid Relocation
Responsibilities of the Hotel General Manager:
Oversee the preparation and management of hotel and departmental budgets. Analyze department financial performance reports. Oversee the management of the staffing functions and resources of the hotel Ensure the delivery of high quality service to guests. Oversee the development of sales and promotional strategies for the hotel’s products and services. Ensure the development and implementation of safety/security policies and procedures for the Hotel. Ensure security incidents and accidents are logged in accordance with hotel and brand requirements.
Hotel General Manager requirements include:
Bachelor's Degree preferred Minimum of 3 years of current General Management experience in a full service hotel (preferably Hilton, Hyatt or Marriott) Progressive and stable work history- no more than 3 jobs in 10 years
EOE- Equal Opportunity Employer
Company DescriptionWith almost 30 years' of experience, Patrice & Associates partners with the best of the best brands and they rely on us to MATCH talented managers and professionals with opportunities in their organizations. Direct hire opportunities!

TOP 5 Advantages YOU get with Patrice & Associates Recruiting

1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career!
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities

EOE - Equal Opportunity Employer
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Hotel general manager job description example 2

Hersha Hospitality hotel general manager job description

As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!

Responsibilities:
  • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
  • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
  • Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
  • Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
  • Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
Qualifications:
  • Exhibit excellent organizational, communication, and problem-solving abilities
  • You must have 5 or more years of experience working in the hospitality field
  • This role requires a strong emphasis on putting the guest first and providing exceptional customer service
  • You must have a high school diploma or equivalent GED; we prefer a degree in hospitality or related field of study
  • Previous experience as a hotel manager, assistant manager, or hotel department manager required
About Company

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country. HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels. The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

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Hotel general manager job description example 3

Delaware North hotel general manager job description

Minimum pay rate: $ 91700 per year. Information on our comprehensive benefits package can be found at .


At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Bonus eligible position. Relocation assistance is available.

Responsibilities
  • Advise the formulation of corporate objectives, policies, and plans pertaining to the unit operations.
  • Make appropriate decisions under adverse circumstances caused by weather and other natural events.
  • Ensure the effective and efficient management of the unit, including food service, sales and marketing, and retail.
  • Oversee finance, lodging, food and beverage, conferences, sales and marketing, retail, facilities, and human resources functions on a daily basis.
  • Ensure that high levels of guest service are met.
  • Define, recommend, and implement short and long-term objectives and goals.
  • Develop, present, and accomplish annual plans as approved.
  • Establish relationships with community and trade organizations to enhance business operations.
  • Ensure compliance with Delaware North recruiting, human resources, customer service, health and safety, green initiatives, audit requirements.
Qualifications
  • Minimum of 10 years experience in hospitality or hotel management, including experience and technical expertise in food service, lodging, and retail.
  • Bachelor's degree in hotel management or hospitality preferred.
  • Experience in boutique hotels preferred. Branded hotels are a plus.
  • Experience managing facilities maintenance and projects.
  • A commitment to excellence in guest service is required.
  • Experience managing facilities in a remote location preferred.
  • Strong organization, communication, analytical and team-building skills.
Who We Are

Delaware North owns and operates The Ridgeline Hotel Estes Park in Colorado with services including lodging, retail and the onsite restaurant, Latitude 105 Alehouse. The Ridgeline at Estes Park is a haven for outdoor enthusiasts, the hotel is only two miles from the Rocky Mountain National Park and a short walk to the heart of town. Our natural playground offers many outdoor activities: hiking, biking, fly fishing, rafting. We offer on-site housing and discounts on meals, retail, and lodging.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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Updated March 14, 2024

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.