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Become A Hotel Manager

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Working As A Hotel Manager

  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Coordinating the Work and Activities of Others
  • Guiding, Directing, and Motivating Subordinates
  • Deal with People

  • Make Decisions

  • Stressful

  • $63,874

    Average Salary

What Does A Hotel Manager Do

Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.

Duties

Top executives typically do the following:

  • Establish and carry out departmental or organizational goals, policies, and procedures
  • Direct and oversee an organization’s financial and budgetary activities
  • Manage general activities related to making products and providing services
  • Consult with other executives, staff, and board members about general operations
  • Negotiate or approve contracts and agreements
  • Appoint department heads and managers
  • Analyze financial statements, sales reports, and other performance indicators
  • Identify places to cut costs and to improve performance, policies, and programs

The responsibilities of top executives largely depend on an organization’s size. For example, an owner or manager of a small organization, such as an independent retail store, often is responsible for purchasing, hiring, training, quality control, and day-to-day supervisory duties. In large organizations, however, top executives typically focus more on formulating policies and strategic planning, while general and operations managers direct day-to-day operations.

The following are examples of types of top executives working in the private sector:

Chief executive officers (CEOs), who are also known by titles such as executive director, managing director, or president, provide overall direction for companies and organizations. CEOs manage company operations, formulate and implement policies, and ensure goals are met. They collaborate with and direct the work of other top executives and typically report to a board of directors.

Chief operating officers (COOs) oversee other executives who direct the activities of various departments, such as human resources and sales. They also carry out the organization’s guidelines on a day-to-day basis.

General and operations managers oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. They make staff schedules, assign work, and ensure that projects are completed. In some organizations, the tasks of chief executive officers may overlap with those of general and operations managers.

The following are examples of types of top executives working in the public sector:

Mayors, along with governors, city managers, and county administrators, are chief executive officers of governments. They typically oversee budgets, programs, and the use of resources. Mayors and governors must be elected to office, whereas managers and administrators are typically appointed. 

Most educational systems, regardless of whether they are public or private school systems, also employ executive officers. The following are examples of top executives working in the elementary, secondary, and postsecondary educational school systems:

School superintendents and college or university presidents are chief executive officers of school districts and postsecondary schools. They manage issues such as student achievement, budgets and resources, general operations, and relations with government agencies and other stakeholders.

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How To Become A Hotel Manager

Although education and training requirements vary widely by position and industry, many top executives have at least a bachelor’s degree and a considerable amount of work experience. 

Education

Many top executives have a bachelor’s or master’s degree in business administration or in an area related to their field of work. Top executives in the public sector often have a degree in business administration, public administration, law, or the liberal arts. Top executives of large corporations often have a master’s degree in business administration (MBA).

College presidents and school superintendents are typically required to have a master’s degree, although a doctorate is often preferred.

Although many mayors, governors, or other public sector executives have at least a bachelor’s degree, these positions typically do not have any specific education requirements.

Work Experience in a Related Occupation

Many top executives advance within their own firm, moving up from lower level managerial or supervisory positions. However, other companies may prefer to hire qualified candidates from outside their organization. Top executives who are promoted from lower level positions may be able to substitute experience for education to move up in the company. For example, in industries such as retail trade or transportation, workers without a college degree may work their way up to higher levels within the company to become executives or general managers.

Chief executives typically need extensive managerial experience. Executives are also expected to have experience in the organization’s area of specialty. Most general and operations managers hired from outside an organization need lower level supervisory or management experience in a related field.

Some general managers advance to higher level managerial or executive positions. Company training programs, executive development programs, and certification can often benefit managers or executives hoping to advance.

Important Qualities

Communication skills. Top executives must be able to communicate clearly and persuasively. They must effectively discuss issues and negotiate with others, direct subordinates, and explain their policies and decisions to those within and outside the organization.

Decisionmaking skills. Top executives need decisionmaking skills when setting policies and managing an organization. They must assess different options and choose the best course of action, often daily.

Leadership skills. Top executives must be able to lead an organization successfully by coordinating policies, people, and resources.

Management skills. Top executives must shape and direct the operations of an organization. For example, they must manage business plans, employees, and budgets.

Problem-solving skills. Top executives need to identify and resolve issues within an organization. They must be able to recognize shortcomings and effectively carry out solutions.

Time-management skills. Top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals.

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Hotel Manager Jobs

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Hotel Manager Career Paths

Hotel Manager
Account Manager Area Manager
Area Operations Manager
8 Yearsyrs
Restaurant General Manager General Manager Of Operations
Branch Operations Manager
6 Yearsyrs
Property Manager Operations Director
Corporate Director
11 Yearsyrs
Teller Assistant Branch Manager
Credit Manager
5 Yearsyrs
Restaurant Manager Food And Beverage Manager
Director Of Food And Beverage
9 Yearsyrs
Property Manager Accountant
Finance Controller
9 Yearsyrs
Executive Housekeeper Assistant General Manager
Food And Beverage Manager
5 Yearsyrs
Office Manager General Manager
Food Service Director
9 Yearsyrs
Hotel General Manager Restaurant General Manager
Food Service Manager
5 Yearsyrs
Hotel General Manager Regional General Manager
General Manager In Training
6 Yearsyrs
Restaurant Manager Operations Manager
General Manager Of Operations
8 Yearsyrs
Assistant Director Director Of Food And Beverage
General Manager/Director
9 Yearsyrs
Restaurant General Manager Director Of Food And Beverage
Multi-Unit Manager
6 Yearsyrs
Operations Manager Operations Director
Regional Director Of Operations
11 Yearsyrs
Operations Manager General Manager
Regional General Manager
8 Yearsyrs
Office Manager Operations Manager
Regional Operation Manager
9 Yearsyrs
Night Manager Restaurant Manager
Restaurant General Manager
5 Yearsyrs
Executive Housekeeper Sales Manager
Sales And Operations Manager
7 Yearsyrs
General Manager Operations Vice President
Senior Vice President-Operations
14 Yearsyrs
General Manager Sales And Marketing Vice President
Vice President & General Manager
12 Yearsyrs
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Do you work as a Hotel Manager?

Hotel Manager Demographics

Gender

Female

50.0%

Male

48.8%

Unknown

1.2%
Ethnicity

White

57.5%

Hispanic or Latino

17.7%

Black or African American

10.1%

Asian

9.6%

Unknown

5.1%
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Foreign Languages Spoken

Spanish

32.9%

French

17.8%

German

11.2%

Italian

6.6%

Russian

4.6%

Portuguese

4.6%

Arabic

3.9%

Korean

2.6%

Dutch

2.0%

Chinese

2.0%

Swahili

1.3%

Hindi

1.3%

Mandarin

1.3%

Hebrew

1.3%

Greek

1.3%

Tagalog

1.3%

Japanese

1.3%

Polish

1.3%

Swedish

0.7%

Romanian

0.7%
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Hotel Manager Education

Schools

University of Nevada - Las Vegas

14.9%

University of Phoenix

12.9%

Cornell University

9.4%

Johnson & Wales University

7.4%

University of Houston

5.4%

Ashford University

5.0%

University of Hawaii at Manoa

4.5%

Pennsylvania State University

4.0%

College of Southern Nevada

4.0%

New York University

3.5%

Michigan State University

3.5%

The Academy

3.0%

Florida State University

3.0%

Miami Dade College

3.0%

University of Central Florida

3.0%

Florida International University

3.0%

Purdue University

3.0%

Grand Canyon University

3.0%

University of Wisconsin - Stout

2.5%

University of Washington

2.5%
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Majors

Business

30.2%

Hospitality Management

19.3%

Management

6.8%

Health Care Administration

6.5%

Accounting

4.9%

Psychology

3.8%

Communication

3.3%

Marketing

2.8%

Criminal Justice

2.5%

Liberal Arts

2.4%

Computer Science

2.2%

Education

2.1%

General Studies

2.0%

Nursing

2.0%

English

2.0%

Human Resources Management

1.9%

Economics

1.5%

Culinary Arts

1.4%

Real Estate

1.3%

Finance

1.2%
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Degrees

Bachelors

38.6%

Other

30.1%

Associate

13.2%

Masters

10.1%

Certificate

4.5%

Diploma

2.2%

License

0.7%

Doctorate

0.6%
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Real Hotel Manager Salaries

Job Title Company Location Start Date Salary
Hotel Manager Jumeirah Hospitality and Leisure (USA) Inc. New York, NY Sep 19, 2012 $175,000
Hotel Manager Pacific Boston Holdings Company Boston, MA Mar 01, 2012 $175,000
Hotel Manager Sahara Dreams LLC New York, NY Apr 30, 2014 $175,000
Hotel Manager Peninsula Chicago LLC Chicago, IL Jul 02, 2013 $174,800
Hotel Manager Normandie LLC New York, NY Nov 02, 2012 $158,074
Hotel Manager Pacific Langham Ny Management Corporation New York, NY Aug 10, 2015 $153,920
Hotel Manager Pacific Langham Ny Management Corporation New York, NY Oct 07, 2013 $148,000
Hotel Manager 400 Fifth Hotel Group, LLC New York, NY Sep 16, 2013 $148,000
Hotel Manager IHMS (Boston) LLC D/B/A The Taj Boston Boston, MA Apr 02, 2012 $142,000
Hotel Manager Highgate Hotels LP New York, NY Jan 08, 2016 $140,000
Hotel Manager Hilton Worldwide, Inc. Phoenix, AZ Dec 10, 2014 $130,000
Hotel Manager Sbehg 1701 Collins Miami LLC Miami, FL Apr 22, 2013 $120,000
Hotel Manager Hotel Grand Central, LLC New York, NY Apr 29, 2016 $114,000
Hotel Manager Parker Palm Springs, LLC Palm Springs, CA Aug 01, 2015 $110,000 -
$120,000
Hotel Manager Airport Regency Management, Inc. Miami, FL Feb 23, 2011 $60,000
Hotel Manager Chateaubleau Inn, Inc. Coral Gables, FL Jan 01, 2012 $60,000
Hotel Manager Garden Suite Hotel & Resorts Inc. Los Angeles, CA Sep 29, 2016 $59,405
Hotel Manager Sunrise Island Inc. Avalon, CA Jul 17, 2015 $59,000 -
$80,000
Hotel Manager Georgetown Washington Dc Inn, LLC Washington, DC May 18, 2015 $58,000 -
$65,000
Hotel Manager Doyle Dupont LLC Washington, DC Sep 15, 2015 $57,000
Hotel Manager Lanham Hospitality, LLC Largo, MD Apr 24, 2015 $56,493 -
$60,000
Hotel Manager Jay Laxmi Vishnu LLC Somerset, NJ Sep 04, 2011 $49,000
Hotel Manager C. Gabheraj Hospitality LLC Seaside Heights, NJ Oct 01, 2011 $49,000
Hotel Manager Worcester Hospitality Group, LLC Worcester, MA Feb 26, 2012 $48,880
Hotel Manager Creative Management, Inc. Albuquerque, NM Sep 27, 2013 $48,000 -
$50,000
Hotel Manager Shria Management LLC. El Paso, TX Aug 31, 2016 $47,778

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Top Skills for A Hotel Manager

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  1. Guest Satisfaction
  2. Front Desk
  3. Hotel Rooms
You can check out examples of real life uses of top skills on resumes here:
  • Administered daily operations of hotel and provided concierge service to ensure guest satisfaction.
  • Managed and trained a team of 8 staff members: the concierge, night auditors and front desk agents.
  • Booked available hotel rooms, addressed patron concerns and implemented mild to moderate problem solving solutions to ensure customer satisfaction.
  • Ensured accurate, timely processing of payroll in accordance to business/accounting procedures.
  • Performed risk management by adhering to established quality control measures and procedures.

How Would You Rate Working As a Hotel Manager?

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Average Salary:

Top 10 Best States for Hotel Managers

  1. Delaware
  2. New Jersey
  3. New York
  4. Connecticut
  5. South Dakota
  6. Rhode Island
  7. Florida
  8. North Carolina
  9. Alabama
  10. Virginia
  • (319 jobs)
  • (2,647 jobs)
  • (4,363 jobs)
  • (1,051 jobs)
  • (202 jobs)
  • (239 jobs)
  • (5,141 jobs)
  • (2,853 jobs)
  • (1,252 jobs)
  • (3,015 jobs)

Top Hotel Manager Employers

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Jobs From Top Hotel Manager Employers

Hotel Manager Videos

A day in the life of a Travelodge Hotel Manager

What Is Operations Management?

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